en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. ▶ Never make any technical modifications to the appliance or its features. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶...
en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 31 Installation and connection Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order.
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Installation and connection en If the appliance is tilted at an angle 4.4 Removing the transit greater than 40°, residual water may bolts leak out of the appliance and cause material damage. The appliance is secured for trans- Tilt the appliance carefully. portation using transit bolts on the ▶...
en Installation and connection Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transit bolts to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock!
Installation and connection en safety regulations, and should in- Water outlet connection types clude a residual current circuit- This information is intended to help breaker. you to connect this appliance to the water outlet. Insert the mains plug of the appli- ance's power cable in a socket ATTENTION! nearby.
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en Installation and connection To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight.
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Manual dosing compartment / : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 27 Programme selector...
Before using for the first time en tings by pressing the buttons. The ac- To hide the additional buttons, tivated settings are highlighted briefly press More again. brightly on the display. Changing a setting value ATTENTION! If you activate certain settings, the Pressing on the display with force display shows selection buttons and may cause damage.
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en Before using for the first time Add washing powder containing oxygen bleach to the manual dos- ing compartment. To prevent foaming, use only half of the amount of detergent recom- mended by the detergent manufac- turer for light soiling. Do not use detergent suitable for woollens or delicates.
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Display en Display 7 Display The display shows the current settings, options or relevant information. Display Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app. Example: Display Display Description...
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en Display Display Description Blood Blood The stain type is activated. Coffee Coffee The stain type is activated. Cosmetics Cosmetics The stain type is activated. Sweat Sweat The stain type is activated. Butter/Oil Cooking fat/cooking oil The stain type is activated.
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Display en Display Description ¡ Lights up: The door is locked. – To add laundry, the door can be unlocked. → "Adding laundry", Page 34 – To open the door, you can cancel the programme. → "Cancelling the programme", Page 34 ¡ Flashes: The door is not closed. ¡...
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en Buttons Buttons 8 Buttons Some buttons are hidden for a re- Buttons Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → "Displaying or hiding additional but- If a software update is available, you tons", Page 19 can find further information in the The selection of programme settings...
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Buttons en Button Selection More information i-DOS 2 ¡ Activate Briefly press the button to activate or deactivate the intelligent dosing sys- ¡ Deactivate tem for fabric softener or liquid de- ¡ Dispenser con- tergent . tents Press the button for approx. 3 ¡...
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en Buttons Button Selection More information More ¡ Displaying or ¡ If you briefly press the button, you hiding addi- can display or hide additional but- tional buttons tons. → "Displaying or hiding additional buttons", Page 19 Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry.
Programmes en Programmes 9 Programmes Programmes Notes ¡ The laundry's care labels provide you with additional information on pro- gramme selection. ¡ Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app.
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en Programmes Programme Description Max. load (kg) Delicates/Silk Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: ¡...
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Programmes en Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 1600 rpm Steam Suitable for shirts, T-shirts and similar fabrics made from cotton, linen or blended fabrics. Programme for warming and steaming dry items using steam in order to hang them up once the programme has ended or to make them easier to iron.
en Programmes Programme Description Max. load (kg) Note: To prevent excessive foaming, remove air from laundry items by rolling them up before you wash them. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm Super 15'/ Wash items made from cotton, or synthetic or blen- ded fabrics.
Accessories en Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 60. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx.
en Detergents and care products The switch-on process takes a few Detergents and care products 12 Detergents and care seconds. products a An audible function test is carried out. The manufacturer's instructions for Detergents and care products Note: The lighting for the drum goes use and dosage can be found on the out automatically.
Basic operation en If required, adjust the programme 13.5 Adding detergent and settings. care product → "Adjusting the programme set- tings", Page 33 For programmes in which intelligent Start the programme. dosing is not possible or desirable, you can add detergent manually. → "Starting the programme", Page 33 Tip: In addition to intelligent dosing, you can also add additional care...
en Basic operation Remove the laundry. Requirements ¡ The laundry is placed in the appli- → "Unloading the laundry", ance. Page 34 → "Loading laundry", Page 33 ¡ A programme has started. 13.10 Resuming the pro- → "Starting the programme", gramme when the pro- Page 33 gramme status is Rinse Press ...
Childproof lock en This function is available depending Childproof lock 14 Childproof lock on the selected programme and is activated automatically. Secure your appliance against being Childproof lock Note operated unintentionally using the If you are using the intelligent dosing controls. system, do not add additional deter- gent or fabric softener into the com- 14.1 Activating the childproof partment for manual dosing.
en Intelligent dosing system To replace the contents of the dis- Open the dispenser cover. penser with another product, clean the detergent drawer. → "Cleaning the detergent drawer", Page 42 If required, adjust the contents of the dispenser → Page 37. If required, adjust the basic dosage → Page 37.
Home Connect en 15.3 Dispenser contents Home Connect 16 Home Connect Notes This appliance is network-capable. Home Connect ¡ If you change the contents of the Connecting your appliance to a mo- dispenser, the basic dosage for bile device lets you control its func- this dispenser is reset. tions via the Home Connect app, ad- ¡...
en Home Connect The Home Connect app guides 16.4 Activating Wi-Fi on the you through the entire login pro- appliance cess. Requirements 16.2 Setting up Home Con- ¡ The Home Connect menu is called nect → "Calling up the Home Connect Requirements menu", Page 38 ¡ The Home Connect app has been ¡...
Home Connect en 16.7 Remote start 16.9 Data protection Enable the appliance for remote start Please see the information on data via the Home Connect app. protection. The first time your appliance is Note registered on a home network Remote start is deactivated for safety connected to the Internet, your reasons in the following appliance will transmit the following...
en Basic settings Basic settings 17 Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings 17.1 Overview of the basic settings Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app.
Programme counter en 17.2 Changing the basic set- Cleaning and servicing 19 Cleaning and servi- tings cing Requirement: The display shows all To keep your appliance working effi- additional buttons. Cleaning and servicing ciently for a long time, it is important → "Displaying or hiding additional but- to clean and maintain it carefully.
en Cleaning and servicing Remove the pump unit. 19.2 Cleaning the detergent drawer If you want to replace the liquid de- tergent or fabric softener in the dis- penser with another product or if the detergent drawer is dirty, clean the detergent dispenser. ATTENTION! The pump unit contains electrical components.
Cleaning and servicing en Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer. 19.3 Cleaning the drain pump Dry the detergent drawer, cover Clean the drain pump regularly, at...
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en Cleaning and servicing Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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Cleaning and servicing en Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 43 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
en Cleaning and servicing Insert and close the maintenance flap. 19.4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Remove any blockages from the intake opening.
Troubleshooting en Troubleshooting 20 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -10" and/or The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶ jammed. Water level measurement system is defective. Note: With the error message, the appliance starts a draining process.
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en Troubleshooting Fault Cause and troubleshooting Drum cleaning is required. → "Cleaning the drum", Page 41 ▶ "E:30/-20" Detergent dosage is too high. If you dose manually, reduce the amount of deter- ▶ gent for the next washing cycle with the same load. Additional water is added.
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Troubleshooting en Fault Cause and troubleshooting The programme does Laundry is caught in the door. not start. Remove any trapped laundry. ▶ The detergent drawer has not been pushed in fully. Push in the detergent drawer until the symbol goes ▶ out.
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Continue the programme by selecting Spin or a ▶ ing. suitable programme for draining and pressing . → "Resuming the programme when the programme status is Rinse Hold", Page 34 The water outlet hose is connected too high.
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Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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Troubleshooting en Fault Cause and troubleshooting Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Ensure that the drain pipe and water drain hose are ▶ satisfactory. The laun- not kinked or trapped. dry is too wet/too The unbalanced load detection system has interrupted damp. the spin cycle because the laundry is unevenly distrib- uted.
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Troubleshooting en Fault Cause and troubleshooting Detergent residue on Drain the dispenser. the dry laundry. → "Cleaning the detergent drawer", Page 42 Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 36 Basic dosage not adjusted. If intelligent dosing is activated, reduce the basic ▶...
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en Troubleshooting Fault Cause and troubleshooting Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. → "Connecting the water inlet hose", Page 14 Tighten the screw connection. Water is leaking out at The water outlet hose is damaged.
Transportation, storage and disposal en Empty the dispensers. 20.1 Emergency release Releasing the door 21.2 Inserting the transit bolts Requirement: The drain pump is empty. → Page 43 Secure the appliance before trans- ATTENTION! Escaping water may portation using transit bolts in order cause material damage. to prevent transport damage.
en Customer Service 21.4 Disposing of old appli- Customer Service 22 Customer Service ance Detailed information on the warranty Customer Service Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
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Customer Service en private users. To ensure protection from water damage, the appliance must be connected to the power supply. ¡ The liability guarantee is valid for the service life of the appliance. ¡ A claim can only be made under the guarantee if the appliance has been correctly installed and con- nected with Aqua-Stop according...
en Consumption values Consumption values 23 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
Technical data en Programme Temper- Load Energy Water Pro- Residual ature (kg) con- con- gramme moisture 1, 2 (°C) sump- sump- duration tion tion (l) (h:min) (kWh) Delicates/ 0.200 34.0 0:37 61.00 Silk Wool 0.210 40.0 0:41 27.00 values determined according to the valid version of EN60456 Information on residual moisture based on programme-dependent spin-...
2014/53/EU. Length of the 160 cm A detailed RED Declaration of Con- power cord formity can be found online at www.bosch-home.com among the additional documents on the product Declaration of Conformity 25 Declaration of Con- page for your appliance. formity BSH Hausgeräte GmbH hereby de- Declaration of Conformity 2.4 GHz band (2400–2483.5 MHz):...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.