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Samsung UA RU8000K Series Service Manual
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Samsung UA RU8000K Series Service Manual

Samsung UA RU8000K Series Service Manual

Chassis: uwd91
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SERVICE
UA**RU8000K
UHD TV
Project
Chassis : UWD91
Model
UHD TV
: URU8000F
: UA49RU8000K
UA55RU8000K
UA65RU8000K
UA82RU8000K
Manual
Contents
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram

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Table of Contents
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Summary of Contents for Samsung UA RU8000K Series

  • Page 1 UHD TV Project : URU8000F Chassis : UWD91 Model : UA49RU8000K UA55RU8000K UA65RU8000K UA82RU8000K SERVICE Manual UHD TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram UA**RU8000K...

  • Page 2: Table Of Contents

    2-4. Viewing the Functions ......................2-19 2-4-1. Smart Hub ........................2-19 2-4-2. Ambient Mode ....................... 2-21 2-4-3. Bixby ..........................2-24 2-5. The Samsung Smart Remote....................2-27 2-6. Using the TV Controller ......................2-29 3. Disassembly and Reassemble ..................3-1 3-1. Disassembly ..........................3-1 4.
  • Page 3 5. Wiring Diagram ........................ 5-1 5-1. Wiring Diagram ..........................5-1 5-2. Connector ............................. 5-5 5-2-1. Main Board........................5-5 5-2-2. SMPS Board ........................5-9...
  • Page 4 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2019 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...
  • Page 5 Exploded Views and Parts List 1. Exploded View & Part List Exploded View Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 6 WCP730M,78.3x29.3x7. BN96-48730A ASSY BOARD P-FUNCTION TACT; Y19 VNB Carbo BN96-45632B ASSY SPEAKER P-FRONT; TV-SPK,UNU7100X,6oh R001A BN96-45655P ASSY COVER P-REAR; 49QRQ60T,PC+ABS+ED20%, BN96-49125A ASSY STAND P-COVER TOP RIGHT; 55URU8000F, BN96-49129A ASSY STAND P-COVER TOP LEFT; 55URU8000F,A Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 7 ASSY CHASSIS;URU8000F M0014 BN94-14155A ASSY PCB MAIN;URU8000F BN62-00874A HEAT SINK-PS;QN65Q70RAFXZA,A1050,T1.5,W1 BN68-05458A LABEL-BARCODE;ALL,ART,W45,L12,BLACK,WHIT BN97-15655H ASSY SMD;URU8000F ...4 0202-001830 SOLDER-CREAM;LFM-48W TM-HP,D20~38um,96.5 ...4 DS01A 0401-001056 DIODE-SWITCHING;MMBD4148SE,100V,200mA,SO ...4 0403-001783 DIODE-ZENER;BZB84-C6V2,5.8~6.6V,300mW,SO ...4 0403-001797 DIODE-ZENER;NZH3V0B,2.85~3.15V,500mW,SOD ...4 0403-002014 DIODE-ZENER;KDZ16B,16.2~18.3V,1000mW,SOD ...4 0404-001404 DIODE-SCHOTTKY;BAT721C,40V,200mA,SOT-23, Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 8 IC-DC/DC CONVERTER;SYD104IADC,TSOT23-6,6 ...4 1203-009197 IC-DC/DC CONVERTER;RT6203E,SOP-8,8P,5x4x ...4 1203-009198 IC-DC/DC CONVERTER;TPS549A20,VQFN-CLIP,2 ...4 1204-003775 IC-DECODER;SDP1803,FCBGA,929P,31x31x2.19 ...4 1205-004692 IC-SWITCH;TPS2069CDBVR,SOT-23,5P,2.9x2.8 ...4 1205-005749 IC-SWITCH;G2897KD1U,TDFN2X3-14,14P,2x3mm ...4 IS01 1209-002183 IC-SENSOR;S-5851AAA-M6T1U,SOT,6Z30,2.9x1 ...4 1404-001731 THERMISTOR-NTC;33Kohm,4050K,1MWC,TP,1.6x ...4 1405-001271 VARISTOR;35V,20VDC,5A,1005,TP,100V,10pF ...4 1405-001381 VARISTOR;11V,8VDC,30A,1608,TP,25V,500pF ...4 1405-001382 VARISTOR;24.5V,16VDC,120A,2012,TP,42V,40 Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 9 R-CHIP;150ohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007309 R-CHIP;12Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007310 R-CHIP;8.2Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007312 R-CHIP;20Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007313 R-CHIP;6.8Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007315 R-CHIP;3.9Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007316 R-CHIP;3.3Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007318 R-CHIP;1Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007517 R-CHIP;240ohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007520 R-CHIP;20ohm,1%,1/10W,TP,1608 ...4 2007-007528 R-CHIP;1.5Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007588 R-CHIP;1.8Kohm,1%,1/16W,TP,1005,T0.3 Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 10 AD480 2203-005083 C-CER,CHIP;220nF,10%,50V,X7R,TP,1608,T0..4 AD480 2203-005642 C-CER,CHIP;0.22nF,5%,50V,C0G,TP,1005,T0..4 AD480 2203-006048 C-CER,CHIP;100nF,10%,10V,X7R,TP,1005,T0..4 AD480 2203-006126 C-CER,CHIP;47nF,10%,16V,X7R,TP,1005,T0.5 ...4 AD480 2203-006158 C-CER,CHIP;100nF,10%,16V,X7R,TP,1005,T0..4 AD480 2203-006377 C-CER,CHIP;4700nF,10%,25V,X5R,TP,2012 ...4 AD480 2203-006562 C-CER,CHIP;1000nF,10%,10V,X5R,TP,1005,T0 ...4 AD480 2203-006698 C-CER,CHIP;1000nF,10%,25V,X7R,TP,1608,T0 ...4 AD480 2203-006841 C-CER,CHIP;1000nF,10%,16V,X5R,TP,1005,T0 Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 11 CONNECTOR-OPTICAL;ANGLE,SPDIF,2.5PI ...4 3708-003241 CONNECTOR-FPC/FFC/PIC;96P,0.5mm,SMD-A,AU ...4 EH01 3711-007803 HEADER-BOARD TO CABLE;BOX,12P,1R,1.25mm, ...4 3711-007975 CONNECTOR-HEADER;BOX,10P,1R,1.25mm,SMD-A ...4 EH01 3711-008098 HEADER-BOARD TO CABLE;BOX,20P,1R,1.25mm, ...4 EH01 3711-008131 HEADER-BOARD TO CABLE;BOX,4P,1R,2.5mm,AN ...4 EH01 3711-008859 HEADER-BOARD TO CABLE;BOX,12P,2R,2mm,ANG ...4 3722-003199 JACK-MODULAR;8P/8C,Y,ANGLE,NONE,AU,1PORT Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 12 FFC CABLE;55NU7100,Fold,L500,96P,- BN96-39821F FFC CABLE;55NU7100,Fold,L350,96P,- BN96-45632B ASSY SPEAKER P-FRONT;TV-SPK,UNU7100X,6oh BN96-48730A ASSY BOARD P-FUNCTION TACT;Y19 VNB Carbo BN92-24840A ASSY P/MATERIAL;URU8000F 6902-000379 BAG AIR;LDPE,T0.13,W1000,L1800,TRP,Hole 6902-000609 BAG ROLL;LDPE,T0.05,W2400,L1000,TRP,RECY 6902-002678 BAG ROLL;HDPE/HDPE/PE FOAM,T0.015/T0.5,W 6922-000013 BAND;PP,T0.8,W18,L2300 M,TRP BN02-00319A TAPE-SINGLE FACE;OPP,T0.05,W60,L800M,CLE Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 13 LEAFLET-QUICK SETUP GUIDE;UA55RU8000W,OT BN68-09428A LABEL-ENERGY;UA49RU8000KXXV,VIET NAM,PET BN92-25603D ASSY BOX;URU8000F BN68-07893A LABEL BOX;ALL,THERMAL PAPER,W60,L110,WHT BN68-07943A LABEL BOX;ALL,XXV,ART,W100,L150,150g BN69-19404G BOX UNIT;49URU8000F,CB,DW2,F1,L1234,W137 BN95-05519A PRODUCT LCD-SDC;CY-NR049HGLV1V/H,RU8000, SCREW 6001-003016 SCREW-MACHINE;PWH,+,M3,L5.0,ZPC(WHT),SWR CB18 BN61-15470A BRACKET-STAND LINK;55UNU7100X,EGI-SECC,T BN61-15975A STUD-PEM;65NU7100,SUM24L,T0.5,L8,HEAD 7m M0131 BN63-00520A GASKET-EMI;APPOLO_PAL,Conductive Fabric, Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 14 CHASSIS-REAR;49UNU8000F,EGI-SECC,-,T0.6, ..5 BN01-00548A STEEL;49NU7100,EGI-SECC,L1140,0.6mm,670m ...4 T0527 BN68-00513A LABEL-E PASS;ALL MODEL,WW,YUPO,W50,L15,W ...4 BN96-46045A ASSY LED BAR P;18Y_NU7K_49INCH_EDGE_LED BN96-39044D ASSY OPEN CELL;SDC,49Inch,KU6400 VRD cha BN81-12946A A/S OPEN CELL-ADHESIVE ACF;ADHESIVE ACF, BN81-12952A A/S OPEN CELL-ADHESIVE SIL;ADHESIVE SIL, Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 15 A/S OPEN CELL-SOURCE PCB RIGHT;SOURCE PC BN96-48222B ASSY CHASSIS FRONT P;49URU8000F,PC+ABS+E BN60-01620A SPACER-CONDUCTIVE;NU7100,CONDUCTIVE FABR BN60-01630A SPACER-CONDUCTIVE;65QRQ60T,CONDUCTIVE FA BN63-17418C SHEET-PROTECTION COVER;NU7K,PO,T0.05,W30 BN63-17876A SHEET-PROTECTION COVER;PO,T0.05,W9,L100, AC155 BN64-04151B CHASSIS-FRONT;49URU8000F,PC+ABS+ED18%,V- ...4 0103-011389 RESIN PC ABS;NH-1210/G34051,Titan Gray,G ...4 BN68-05603E LABEL-RESIN;ART,W8,L50,UL LABEL (COVER R Copyright© 1995-2019 SAMSUNG. All rights reserved.

  • Page 16: Product Specifications

    2. Product specifications 2. Product Specifications 2-1. Product information Model UA**RU8000K Front View * W : Width H : High D : Depth Color Front : TITAN GRAY / Stand : TITAN GRAY Body 110.14 x 63.71 x 5.92 cm 49"...

  • Page 17: Product Specification

    2. Product specifications 2-2. Product specification NOTE Design and specifications are subject to change without prior notice. Item UA49RU8000KXXV General Information Product Cabinet Basic Code U49RF3 Series Country VIET NAM Platform(TV) SoC | Muse-M Display Screen Size 49" Resolution 3,840 x 2,160 Ultra Black Screen Curvature Video...
  • Page 18 2. Product specifications Item UA49RU8000KXXV Smart Service Samsung SMART TV Smart US English, Korean, UK English, French, Bixby German, Italian, Spanish (features vary by language) Voice Interaction VN, IN: Vietnamese Far-Field Voice Interaction Works with Google Assistant Yes (SG only)
  • Page 19 2. Product specifications Item UA49RU8000KXXV Connectivity Audio Out (Mini Jack) Digital Audio Out (Optical) RF In (Terrestrial / Cable input / Satellite input) 1/1(Common Use for Terrestrial)/0 Ex-Link ( RS-232C ) CI Slot HDMI A / Return Ch. Support HDMI Quick Switch Wireless LAN Built-in Anynet+ (HDMI-CEC) Design...
  • Page 20 2. Product specifications Item UA49RU8000KXXV Additional Feature USB HID Support Teletext (TTX) Time Shift V-Chip IPv6 Support MBR Support Ultra Clean View Eco Feature Eco Sensor Energy Efficiency Class Power Power Supply AC100-240V 50/60Hz Power Consumption (Max) 150 W...
  • Page 21 Dialog Enhancement Audio Pre-selection Descriptor Sound Output (RMS) Speaker Type Woofer Multiroom Link Blutooth Audio Smart Service Samsung SMART TV Smart US English, Korean, UK English, French, Bixby German, Italian, Spanish (features vary by language) Voice Interaction VN, IN: Vietnamese...
  • Page 22 2. Product specifications Item UA55RU8000KXXV Smart Service Far-Field Voice Interaction Works with Google Assistant Yes (SG only) Works With Alexa TV Plus Web Browser SmartThings App Support SmartThings Universal Guide Gallery Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA 360 Video Player 360 Camera Support Bluetooth Low Energy...
  • Page 23 2. Product specifications Item UA55RU8000KXXV Connectivity Digital Audio Out (Optical) RF In (Terrestrial / Cable input / Satellite input) 1/1(Common Use for Terrestrial)/0 Ex-Link ( RS-232C ) CI Slot HDMI A / Return Ch. Support HDMI Quick Switch Wireless LAN Built-in Anynet+ (HDMI-CEC) Design Design...
  • Page 24 2. Product specifications Item UA55RU8000KXXV Additional Feature OSD Language Local Languages Picture-In-Picture BT HID Built-in USB HID Support Teletext (TTX) Time Shift V-Chip IPv6 Support MBR Support Ultra Clean View Eco Feature Eco Sensor Energy Efficiency Class Power Power Supply AC100-240V 50/60Hz Power Consumption (Max) 160 W...
  • Page 25 Blutooth Audio Smart Service Voice Interaction VN, IN: Vietnamese Far-Field Voice Interaction Works with Google Assistant Yes (SG only) Works With Alexa Samsung SMART TV Smart US English, Korean, UK English, French, Bixby German, Italian, Spanish (features vary by language) 2-10...
  • Page 26 2. Product specifications Item UA65RU8000KXXV Smart Service TV Plus Web Browser SmartThings App Support SmartThings Universal Guide Gallery Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA 360 Video Player 360 Camera Support Bluetooth Low Energy WiFi Direct TV Sound to Mobile Sound Mirroring Localization...
  • Page 27 2. Product specifications Item UA65RU8000KXXV Design Design New Edge Bezel Type Slim Type Slim Front Color TITAN GRAY Light Effect (Deco) Stand Type FLAT FOOT SIMPLE Stand Color TITAN GRAY Swivel (Left/Right) Additional Feature AI Technology AI Upscale Art Mode (The Frame) Motion Detection (The Frame) Ambient Mode Processor...
  • Page 28 2. Product specifications Item UA65RU8000KXXV Eco Feature Eco Sensor Energy Efficiency Class Power Power Supply AC100-240V 50/60Hz Power Consumption (Max) 2-13...
  • Page 29 Dialog Enhancement Audio Pre-selection Descriptor Sound Output (RMS) Speaker Type Woofer Multiroom Link Blutooth Audio Smart Service Samsung SMART TV Smart US English, Korean, UK English, French, Bixby German, Italian, Spanish (features vary by language) Voice Interaction VN, IN: Vietnamese...
  • Page 30 2. Product specifications Item UA82RU8000KXXV Smart Service TV Plus Web Browser SmartThings App Support SmartThings Universal Guide Gallery Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA 360 Video Player 360 Camera Support Bluetooth Low Energy WiFi Direct TV Sound to Mobile Sound Mirroring Localization...
  • Page 31 2. Product specifications Item UA82RU8000KXXV Design Design New Edge Bezel Type Slim Type Slim Front Color TITAN GRAY Light Effect (Deco) Stand Type FLAT FOOT SIMPLE Stand Color TITAN GRAY Swivel (Left/Right) Additional Feature AI Technology AI Upscale Art Mode (The Frame) Motion Detection (The Frame) Ambient Mode Processor...
  • Page 32 2. Product specifications Item UA82RU8000KXXV Power Power Supply AC100-240V 50/60Hz Power Consumption (Max) 275 W 2-17...

  • Page 33: Accessories

    The part code for some accessories may differ depending on your region. • The provided accessories may vary depending on the model. Product Code. No Product Code. No • Samsung Smart Remote BN59-01312M • AV IN Adapter BN39-02189A • Batteries (AA x 2) 4301-000101 •...

  • Page 34: Viewing The Functions

    2. Product specifications 2-4. Viewing the Functions 2-4-1. Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. • The image on your TV may differ from the image above depending on the model and geographical area. When you press the button on your remote control, you can use the following functions and features.
  • Page 35 If you press the button when the TV is turned off, the TV turns on in Ambient Mode. • If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode. •...

  • Page 36: Ambient Mode

    If you press the button when the TV is turned off, the TV turns on in Ambient Mode. • If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode. Ambient Mode browser screen •...
  • Page 37 • This function may not be supported depending on the geographical area. Photo Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient Mode screen. • To import photos from your mobile device or Samsung Cloud, use the SmartThings app on your mobile device.
  • Page 38 2. Product specifications Applying effects to the content When you are enjoying content in Ambient Mode, press the down directional button to change the following settings for the content: • Available functions may not be supported depending on the content. Backgrounds Changes the background of the content.

  • Page 39: Bixby

    Settings › Voice Wake-up) Talking with Bixby using buttons You can also make a conversation with Bixby using the Samsung Smart Remote buttons. Press and hold the button on your Samsung Smart Remote, say a command, and then release the button.
  • Page 40 Go to the My Profile screen to create a new account or register a voice ID. Sign in to your account with your voice, that is, your registered voice ID. • If you are signed out of your Samsung account, select My Profile to sign in. Settings You can change the settings for using Bixby.
  • Page 41 2. Product specifications Read Before Using Bixby • The supported voice interaction languages and features may differ depending on the geographical area. • If the language set differs from the language of your country, some features are not available. • Bixby is available only when the TV is connected to the Internet.

  • Page 42: The Samsung Smart Remote

    About the Buttons on the Samsung Smart Remote „ The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model. The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model.
  • Page 43 Pairing the TV to the Samsung Smart Remote Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs When you turn on the TV for the first time, the Samsung Smart Remote to the TV automatically.

  • Page 44: Using The Tv Controller

    The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. • The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached.

  • Page 45: Disassembly And Reassemble

    This section of the service manual describes the disassembly and reassembly procedures for the LED TV. Disconnect the LED TV from the power source before disassembly. Follow these directions carefully. Use the Samsung Service tool to disassemble the cabinet. • Recommend to use the Samsung Service tool...
  • Page 46 3. Disassembly and Reassemble Description & Screws Picture Description Use Open Jig to release tape in corners and Jig Direction all clips as indicated in red on sides and top & bottom. Gently lift up the Rear Cover starting at the top being careful of function assembly at the bottom.
  • Page 47 3. Disassembly and Reassemble Description & Screws Picture Description • 65" Top Corner : 2 point (Snap Hook) : 12 point Locking Side AV : 1 Point Locking Bottom : 10 point Locking • 82" Top Corner : 2 point (Snap Hook) : 16 point Locking Side AV : 4 Point Locking...
  • Page 48 3. Disassembly and Reassemble Description & Screws Picture Description Remove the ASSY BOARD P-FUNCTION ONE ASSY BOARD P-FUNCTION ONE KEY Cable KEY. • ASSY BOARD P-FUNCTION ONE KEY Cable ASSY BOARD P-FUNCTION ONE KEY Remove the NETWORK. NETWORK Cable • NETWORK Cable NETWORK <Disassemble WiFI>...
  • Page 49 3. Disassembly and Reassemble Description & Screws Picture Description Remove the ASSY SPEAKER P-FRONT. ASSY SPEAKER P-FRONT Cable • ASSY SPEAKER P-FRONT Cable • : Assy SPK to Panel Hole 4 Points ASSY SPEAKER P-FRONT <Hole 4 Points> LEAD CONNECTOR-POWER Cables Remove the Cables.
  • Page 50 3. Disassembly and Reassemble Description & Screws Picture Description Remove the ASSY PCB MAIN BOARD. • Gently lift up (Top Right corner) to release the lock. • Use both hands to hold the board and slide to the left to release the board. NOTE When installing the ASSY PCB MAIN BOARD, verify the board is properly positioned in all 4...
  • Page 51 3. Disassembly and Reassemble Description & Screws Picture Description Remove the DC VSS-PD BOARD. (Decomposition Measurement point order : Locking • 49" / 55" / 65" Before Removing SMPS Board, You have yo discharge the SMPS by using service JIG. •...
  • Page 52 3. Disassembly and Reassemble Description & Screws Picture Description Remove the DC VSS-PD BOARD. (Decomposition Measurement point order : • 82" Before Removing SMPS Board, You have yo discharge the SMPS by using service JIG. • If LED ON -> LED OFF discharge is completed.
  • Page 53 3. Disassembly and Reassemble Description & Screws Picture Description Completed the disassembly. NOTE Reassembly procedures are in the reverse order of disassembly procedures.

  • Page 54: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1. Function Control Operation Test <To CN1501 Main Board> CN1501 (FUNCTION & IR) A3.3V_PW SENSOR_SCL_I2C SENSOR_SDA_I2C KEY_INPUT1 KEY_INPUT2 LED_STB_OUT LED Status / Function Switch IR_OUT_1 IR_OUT_2 <FUNCTION/IR> N.C. Place TV in Power Standby Check LED Status LED is OFF LED 1.7Vdc (pin 8 ) and VCC for 3.3Vdc (pin 3 )

  • Page 55: Power

    4. Troubleshooting 4-2. Power 4-2-1. SMPS Standby • 49 / 55 / 65 inches CNM801 Main Connector (POWER) CNL801 LED Connector FUSE CNM801 (MAIN Connector) ANA-DIM A13V OD_ON/OFF A13V BLU_PWM A13V POWER_On/Off A13V CNL801 (LED Connector) TV POWER STANDBY TEST : TV in Standby Check Standby LED Indicator...
  • Page 56 4. Troubleshooting • 82 inches CNM802 Main Connector (POWER) CNL801 LED Connector FUSE CNM802 (MAIN Connector) ANA-DIM A13V OD_ON/OFF A13V PWM_BLU A13V POWER_ON A13V CNL801 (LED Connector) TV POWER STANDBY TEST : TV in Standby Check Standby LED Indicator If Not Lit: Check AC 120Vac Line If missing: Check AC120Vac Source/Power Cord...

  • Page 57: Smps Power On

    4. Troubleshooting 4-2-2. SMPS Power On • 49 / 55 / 65 inches CNM801 Main Connector (POWER) CNM801 (MAIN Connector) ANA-DIM A13V OD_ON/OFF A13V BLU_PWM A13V POWER_On/Off A13V TV POWER ON SEQUENCE TEST : Power TV On Power_On/Off / POWER_ON (pin 8 ) .2Vdc (when off) changes to 3.3Vdc (on) NOTE •...
  • Page 58 4. Troubleshooting • 82 inches CNM802 Main Connector (POWER) CNM802 (MAIN Connector) ANA-DIM A13V OD_ON/OFF A13V PWM_BLU A13V POWER_ON A13V Power Backlight TV POWER ON SEQUENCE TEST : Power TV On Power_On/Off / POWER_ON (pin 8 ) .2Vdc (when off) changes to 3.3Vdc (on) NOTE •...

  • Page 59: Smps / Panel Backlight (Parallel Wired Smps Panel Connections)

    4. Troubleshooting 4-2-3. SMPS / PANEL BACKLIGHT (Parallel Wired SMPS Panel Connections) • 49 / 55 / 65 inches CNL801 LED Connector CNL801 (LED Connector) Backlight Test : Activate Backlights Test : Disconnect Lead Cable from Main to Power Supply. Check TV Screen for active backlight LEDs.
  • Page 60 4. Troubleshooting • 82 inches CNL801 LED Connector CNL801 (LED Connector) Backlight Test : Activate Backlights Test : Disconnect Lead Cable from Main to Power Supply. Check TV Screen for active backlight LEDs. If No Backlights Minus (Control) pins & Plus (Supply) pins voltages on the Panel Connector. ( with fine test probe on left side of connector only for safety) •...

  • Page 61: Video

    4. Troubleshooting 4-3. Video 4-3-1. Customer Picture Test MAIN/TCON BOARD „ Main Section Pre-FRC (T-CON) Post FRC (T-CON) Results Problem Picture Test Do you still see the problem in the test photo? Show Again • Check Signal Source Picture Test and other inputs If the Self Diagnosis Picture Test is OK, your TV may not have a problem.

  • Page 62: Check Test Patterns

    4. Troubleshooting 4-3-2. Check Test Patterns • ENTER : Factory mode Test Pattern £ £ Main Board Muse-M Scaler Pattern / US Post Pattern FRC Pre Test Pattern FRC Post Test Pattern T-CON SoC TCON Test Pattern [Factory Mode] Verify " Scaler Pattern"...

  • Page 63: Main/T-Con Board

    4. Troubleshooting 4-3-3. MAIN/T-CON BOARD • Main Section PRE FRC Section POST FRC Section T-CON Section £ PANEL £ £ £ Main Section „ Customer Picture Test 1 Mute > 1 > 4 > 7 > Mute Video Operation Generated on Main Section. •...
  • Page 64 4. Troubleshooting POST FRC Section „ Customer Picture Test 3 Video Operation Generated at Post FRC Section. • If OK: Replace Main/T-Con Board • If Noisy: Mute £ 3 £ 6 £ 9 £ Mute T-CON Section „ Mute > 3 > 6 > 9 > Mute [May not be available for Larger models over 70 inches.] Video Operation Generated at T-CON Section.
  • Page 65 4. Troubleshooting PANEL „ • Check Panel If Noisy Video: Soc T-CON Pattern in Factory Mode • Use type of Noise observed (Bars, single lines, video distortion, etc to help.) • If noise is only on one half of screen check / swap panel cables. •...

  • Page 66: Audio

    4. Troubleshooting 4-4. Audio • Source Main Board/T-CON Speakers £ £ Source „ • No TV Sound Menu £ Audio £ Speaker Settings set to TV Speaker • Noisy / Distorted TV Audio Customer Menu £ Support £ Sound Test If Sound Test FAILS : (Missing / Noisy Audio) Speakers (compare resistance/quality) Compare audio level out to speakers with...

  • Page 67: Network

    4. Troubleshooting 4-5. Network <TV> <Router> <Internet> TV to Router " Failure" „ Check Network Status Check Network Status (TV Router Internet) Wired & Wireless MAC Address in Customer Support Menu. • No Wired MAC Address : Replace Main Board. •...

  • Page 68: Smart Hub

    Samsung Apps „ • If it Fails: Reset Smart Hub. Samsung Apps load correctly. Perform " Apps Reset" in Factory Mode. Go to Smart Hub and complete Terms of Agreement and set up information. Samsung Apps load correctly. Before selecting an App, allow Apps to load or failure wilre-occur.
  • Page 69 4. Troubleshooting For Netflix Operation/Connection Issues: Check Certificate & Netflix ESN Status in Factory Mode. • If Certificate and ESN exists, " CO", "NfO", change the 8.8.8.8 • If Certificate is missing, " C/" replace the TV’s Main Board. • If ESN number is missing: NF/ do not replace the Main Board. Reset TV Clock and check for correct Time & Date. Netflix relies on correct settings. Reset Smart Hub. / Reset Apps In Factory Mode. For Streaming Issues: •...

  • Page 70: Bluetooth / Wifi Module

    5 Vdc 5 Vdc WIFI_WOW 3.3 Vdc 3.3 Vdc BTWIFI_NRESET 3.3 Vdc 3.3 Vdc Contact Samsung < - Wired MAC Address : xx:xx:xx:xx:xx:xx Missing or Error : Replace Main Board. - Wireless MAC Address : xx:xx:xx:xx:xx:xx - Bluetooth Address : xx:xx:xx:xx:xx:xx...

  • Page 71: Factory Mode

    4-8. Factory Mode Setting TV into Factory Mode „ Factory Remote Power TV ON. Select TV Source. Info → Factory. MENU for return. AA81-00243A Samsung IR Remote TV Power Standby. Press as follows. • Remote Button NTSC MUTE POWER INFO MENU MUTE...
  • Page 72 4. Troubleshooting Setting Option Bytes Enter Factory Mode with Service Remote (only). Check Option Byte Table located on GSPN (Fast Track or Tips). Select Option. Select each item to change. Can Use new Writing Type to enter model (if entered wrong it will not change.) Soft power TV Off to load.
  • Page 73 4. Troubleshooting £ Test Patterns „ Main Board Muse-M Scaler Pattern / US Post Pattern FRC Pre Test Pattern FRC Post Test Pattern T-CON SoC TCON Test Pattern [Factory Mode] Verify " Scaler Pattern" and "US Post Pattern". Scaler Pattern Verify "...
  • Page 74 4. Troubleshooting £ Info £ ER Count „ • WD Count : Watch Dog (Hardware related issue). • AR Count : Auto Reset (software (i.e. Apps) related. important Error Count Status Screen. • Verify each item listed. 4-21...
  • Page 75 4. Troubleshooting Factory Mode £ Control £ EDID „ Remove ALL HDMI connections. Factory Mode → Control → EDID. (→ Enter Key) Option EDID Control Sub Option Debug Hotel Option Shop Option ADC/WB Asia Option Advanced Sound Select EDID/OFF to ON. (→ Right Arrow Key) EDID ON/OFF Select EDID WRITE ALL. (→ Enter Key) EDID WRITE ALL Success Wait to Success. (→...
  • Page 76 4. Troubleshooting Important New Option Byte “Writing Type” Entry „ For Quick Entry of Type Confirm Type from Option Byte Table for your TV. Select Writing Type. Factory Reset Type 65A1AU0NR Writing Type Local Set ED_VIET SW Model URU8000 Model Code UA65RU8000KXXV <Select Writing Type>...
  • Page 77 4. Troubleshooting Important New Option Byte “Model Code” Entry „ For Quick Entry of Model Code Confirm Model Code from Option Byte Table for your TV. Select Model Code. Factory Reset Type 65A1AU0NR Writing Type Success Local Set ED_VIET SW Model URU8000 Model Code UA65RU8000KXXV...

  • Page 78: Factory Mode Adjustments

    4. Troubleshooting 4-9. Factory Mode Adjustments 4-9-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UA49RU8000KXXV „ • PANEL / SMPS / MAIN Information Multi Assy PCB/ Panel Info...
  • Page 79 4. Troubleshooting UA55RU8000KXXV „ • PANEL / SMPS / MAIN Information Multi Assy PCB/ Panel Info Panel Type Description SMPS Assy Chassis S/W Model Main PRODUCT LCD- FA01 BN95-05517A 55A1AU0NR BN44-00932L BN91-20910E BN94-14155F URU8000 • MAIN Factory Option Local Set ED_VIET Bom Model 8000...
  • Page 80 4. Troubleshooting UA65RU8000KXXV „ • PANEL / SMPS / MAIN Information Multi Assy PCB/ Panel Info Panel Type Description SMPS Assy Chassis S/W Model Main PRODUCT LCD- FA01 BN95-05515A 65A1AU0NR BN44-00932M BN91-20675E BN94-14004E URU8000 PRODUCT LCD- AA02 BN95-05516A 65L1AU0NR BN44-00932M BN91-20877B BN94-14162D URU8000 •...

  • Page 81: Factory Data

    4. Troubleshooting 4-9-2. Factory Data Option „ Factory Menu Name Data Range Factory Reset Type 49" 49A6AU0NR 55" 55A1AU0NR 65" 65A1AU0NR, 65L1AU0NR 82" Writing Type Local set ED_VIET SW Model URU8000 Model Code UA**RU8000KXXV 49/55/65/82 TUNER PAL,DVB-T2/C Ch Table NONE MRT Option Engineer Option Control...
  • Page 82 4. Troubleshooting Factory Menu Name Data Range Info Link Server Type development Info Link Country None TTX Group UserOSD OPTION_SWU RF Remocon Support CDD mode … DPMS Support T-CON Device MUSE-M RM Server Type Operating LMF LEAVE THRESHOLD LMF TRIM THRESHOLD LMF TERM THRESHOLD EOS Click BP PMS Reset...
  • Page 83 4. Troubleshooting Factory Menu Name Data Range Power On Menu OSD Operation Music Mode External Source Eco Solution Cloning Shop Option Exhibition Mode Peak Mode Metadata Shopmode Picture Reset Asia Option Unbalance AF Level adjust TX Power Level Mono Last Memory H Shaking SOUND High Devi...
  • Page 84 4. Troubleshooting Factory Menu Name Data Range Woofer Check sum 0x0000A273 PEQ Inx PEQ Test Ready Speaker EQ Bottom Checksum NONE Wall Filter Type SRS Tuning Parm SPDIF PCM Gain AudioDock BT Delay 3D_Glass BT delay Mic Scale India Sound Speaker Delay Normal NTV CU Delay NORMAL...
  • Page 85 4. Troubleshooting Factory Menu Name Data Range LVDS SSC ON/OFF LVDS SSC Value AP Vx1 SSC ON/OFF AP Vx1 Value N Vx1 SSC ON/OFF N Vx1 Value FRC Vx1 SSC ON/OFF FRC Vx1 SSC Period FRC Vx1 SSC Modulation FRC LVDS ON/OFF FRC LVDS SSC MFR FRC LVDS SSC MRR FRC DDR SSC ON/OFF...
  • Page 86 4. Troubleshooting Factory Menu Name Data Range FRC VX1 RX EQ SETTING FRC VX1 TX Pre_emphasis setting Netflix OSD Threshold TCON TCON_TEMP READ TEMP LAST 6000 DCC VERSION TCON Demura Bypass TCON FDisplay Panel Code 1 Panel Code 2 Panel Revision Panel Menu Week Panel S/N 1 Panel S/N 2 Panel S/N 3...
  • Page 87 4. Troubleshooting Factory Menu Name Data Range CES Option CES Convergence Option CES ATSC 3_0 CES OOBE MVPD SUPPORT BT DUT BT Throughput Reproduce Module 21_9 L-DETECT STABLE TIME L-DETECT UNSTABLE TIME L-DETECT CAPTION THRESHOLD L-DETECT RAGION THRESHOLD L-DETECT B-LEVEL THRESHOLD L-DETECT USB SUPPORT DB Download MRT Option Dump...
  • Page 88 4. Troubleshooting Factory Menu Name Data Range HOTPLUG SWITCHING Auto HOT PLUG DURATION 800ms CLK TERM DURATION 300ms HDMI FLT CNT SIG HDMI FLT CND SIG2 HDMI FLT CNT LOS UNSTABLE BAN CNT 1250ms HDMI ROBIN HDMI Callback HDMI CTS Thld HDMI CTS Cnt1 HDMI EQ HDMI Write Type...
  • Page 89 4. Troubleshooting Factory Menu Name Data Range CI Control Buf ON2 TS Clock delay CPU2 Test Pattern Scaler Pattern US Post Pattern FRC Pre Pattern FRC Post Pattern SOC TCON Pattern SOC TCON Pattern Level FRC OSD Pre Pattern FRC OSD Post Pattern FRC2 Pre Pattern FRC2 Post Pattern SOC TCON2 Pattern...
  • Page 90 4. Troubleshooting Factory Menu Name Data Range IR Blaster Upgrade IR Blaster delay time NTV CU UPDATE UD LDC PROFILE UPGRADE Pic Data USB Update Audio Data USB Update Eco Data USB Update CI CPLD Upgrade SC ADK Upgrade Other Setting Delete S/N IPERF Stopped...
  • Page 91 4. Troubleshooting ADC/WB „ Factory Menu Name Data Range AV Calibaration Comp Calibration PC Calibration HDMI Calibration ADC Result 1st_Y_GH 1st_Y_GL 1st_Cb_BH 1st_Cb_BL 1st_Cr_RH 1st_Cr_RL 2nd_R_L 2nd_G_L 2nd_B_L 2nd_R_H 2nd_G_H 2nd_B_H White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB-W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain...
  • Page 92 4. Troubleshooting Factory Menu Name Data Range G1_Gain B1_Gain R2_Gain G2_Gain B2_Gain R3_Gain G3_Gain B3_Gain R4_Gain G4_Gain B4_Gain R5_Gain G5_Gain B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain G7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain SPI White Balance SPI White Balance On/Off SPI R-Offset SPI G-Offset SPI B-Offset...
  • Page 93 4. Troubleshooting Factory Menu Name Data Range SPI N Rgain SPI N Bgain SPI N Roffset SPI N Boffset SPI W2 Rgain SPI W2 Bgain SPI W2 Roffset SPI W2 Boffset SPI MGA WB Data to SPI Advanced „ 4-40...

  • Page 94: Av Control Tabe

    4. Troubleshooting 4-10. AV Control Tabe Control Item Cmd1 Cmd2 Cmd3 Value General Power Power 0x00 0x00 0x00 0x00 0x01 0x02 Volume Direct 0x01 0x00 0x00 (0~100) 0x01 0x00 Down 0x02 0x00 Mute 0x02 0x00 0x00 0x00 Direct 0x04 Continuous 0x03 0x00 0x01...
  • Page 95 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE BackLight(CellLight) 0~20 0x01 0x00 (0~20) Contrast 0~100 0x02 0x00 (0~100) Brightness 0~100 0x03 0x00 (0~100) Sharpness 0~100 0x04 0x00 (0~100) Color 0~10 0x05 0x00 (0~100) Tint 0x06 0x00 (0~100) Advanced Settings Black Tone 0x07 0x00...
  • Page 96 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Advanced Settings Color Space Custom Cyan 0x04 Color Magenta 0x05 Color Space Custom 0~100 0x13 0~100 Color Red Value Color Space Custom 0~100 0x14 0~100 Color Green Value Color Space Custom 0~100 0x15 0~100...
  • Page 97 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Film Mode Auto2 0x02 Cinema Smooth 0x03 Auto Motion Plus 0x06 0x00 Clear 0x01 Standard 0x02 Smooth 0x03 Custom 0x04 Blur Reduction 0x0b 0x01 value Judder Reduction 0x02 value LED Clear Motion 0x03 0x00 LED Clear Motion...
  • Page 98 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Screen Adjustment Position Position3 0x02 Position4 0x03 Reset Picture Reset Picture 0x0d 0x0b 0x00 0x00 3D Mode 0x0e 0x0c 0x00 0x00 2D->3D 0x01 Side By Side 0x02 Top Bottom 0x03 Line By Line 0x04 Vertical Line 0x05...
  • Page 99 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Sound_Select_ 0x01 Channel_Up 0x05 0x00 Channel_Down 0x01 Sound Sound Mode Standard 0x0c 0x00 0x00 0x00 Music 0x01 Movie 0x02 Clear Voice 0x03 Amplify 0x04 Equalizer Balance 0x01 0x00 (0~20) 100hz 0x01 (0~20) 300hz 0x02...
  • Page 100 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Sound TV Installation Type Stand 0x0c 0x00 0x00 Wallmount 0x01 Audio Delay Dealy Value (0~250) 0~250 0x0d 0x00 (0x00~0xFA) Key Generation *Refer for 0x0d 0x00 0x00 Table Show/Hide Control Show 0x0e 0x00 0x00 0x00 Hide...

  • Page 101: Updating The Tv's Software

    TV to update. To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
  • Page 102 5. Wiring Diagram 5. Wiring Diagram 5-1. Wiring Diagram • 49 / 55 / 65 inches MAIN CNM801 SMPS CN201_NQ70 CN1301_UT CNL801 CN1300 CN1501 CN1306 ACN02_4P Speaker Speaker BT/WIFI Func on...
  • Page 103 5. Wiring Diagram • 82 inches MAIN CNT801 SMPS CN201_NQ70 CN1301_UT CNM802 CN1300 CNL801 CN1501 CN1306 ACN02_4P Speaker Speaker BT/WIFI Func on...
  • Page 104 5. Wiring Diagram Cables „ • 49 / 55 / 65 inches MAIN CNM801 SMPS CN201_NQ70 CN1301_UT CNL801 CN1300 CN1501 CN1306 ACN02_4P Speaker Speaker BT/WIFI Func on Part Name & Connection Part Spec Code No. 49" BN39-02217D 12P/300 LEAD CONNECTOR-POWER 55"...
  • Page 105 5. Wiring Diagram • 82 inches MAIN SMPS CN201_NQ70 CNT801 CN1301_UT CNM802 CN1300 CNL801 CN1501 CN1306 ACN02_4P Speaker Speaker BT/WIFI Func on Part Name & Connection Part Spec Code No. LEAD CONNECTOR-POWER 12P/L600 82" BN39-02217F SMPS - MAIN FFC CABLE 96P/L650 82"...
  • Page 106 5. Wiring Diagram 5-2. Connector 5-2-1. Main Board CN1308 (USB 2) CN201_NQ70 CN1307 (POWER) (USB 1) OP1853 (OPTICAL) CN2002 (HDMI4) CN2001 (HDMI3) CN1301_UT CN1902 (USI-T RIGHT) (HDMI2) CN1901 (HDMI1) CN1401_LAN (LAN) CN1801_AV CN1300 (AV) (USI-T LEFT) CN1803_EX (COMP) CN1501 CN1306 ACN02_4P (FUNCTION &...
  • Page 107 5. Wiring Diagram CN2002 (HDMI IN4) CN1901 (HDMI IN1) HDMI4_RX2+_HDMI HDMI1_RX2+_HDMI HDMI4_RX2-_HDMI HDMI4_RX1+_HDMI HDMI1_RX2-_HDMI HDMI1_RX1+_HDMI HDMI4_RX1-_HDMI HDMI1_RX1-_HDMI HDMI4_RX0+_HDMI HDMI1_RX0+_HDMI HDMI4_RX_CLK+_IN_ HDMI1_RX_CLK+_IN_ HDMI4_RX0-_HDMI 10 HDMI1_RX0-_HDMI 10 HDMI HDMI HDMI4_RX_CLK-_IN_ HDMI1_RX_CLK-_IN_ HDMI HDMI ARC_SINGLE HDMI4_SCL_DDC HDMI4_SDA_DDC HDMI1_SCL_DDC HDMI1_SDA_DDC HDMI4_INS_DET HDMI4_5V_PW HDMI1_INS_DET HDMI1_5V_PW HDMI4_HPD HDMI1_HPD CN2001 (HDMI IN3)
  • Page 108 5. Wiring Diagram ACN02_4P (AMP) CN201_NQ70 (POWER) MID_R+ MID_R- DGND MID_L+ MID_L- A13V_PW A13V_PW SW_POWER_OUT A13V_PW PWM_DIMMING_OUT1 A13V_PW 10 OVD_ONOFF_LD_SDA_I2C N.C. ANA_DIMMING CN1301_UT (USI-T RIGHT) FB_TRDY_2 N.C. AVDD_17V_PW AVDD_17V_PW AVDD_17V_PW AVDD_17V_PW UH_CELL UL_CELL HAVDD_8.5V_PW LH_CELL LL_CELL VCCB_1.8V_PW VCCA_1.9V_PW PI_DSF_MON PORTNUM N.C.
  • Page 109 5. Wiring Diagram CN1300 (USI-T LEFT) FB_TRDY_1 PANEL_3.3V_PW PANEL_3.3V_PW FB_VCOM1_2_CELL VCOM1_CELL VCOM2_CELL VCOM3_CELL VSS_OUT1_CELL VOFF_-11V_PW VGHD_30V_PW CKV1_GOA CKV2_GOA CKV3_GOA CKV4_GOA CKVB1_GOA CKVB2_GOA CKVB3_GOA CKVB4_GOA STVP1_GOA LC1_VGP1_GOA ST_GOA 23 DEMURA_SSPFRM_SPI 24 DEMURA_SSPCLK_SPI DEMURA_SSPHOLD_ DEMURA_SSPWP_SPI 27 DEMURA_SSPRXD_SPI 28 DEMURA_SSPTXD_SPI 29 DEMURA_SSPFRM_SPI 30 SFC2 TX_CH0_A1+_VX1 TX_CH0_1A-_VX1...
  • Page 110 5. Wiring Diagram 5-2-2. SMPS Board • 49 / 55 / 65 inches CNM801 To Main Board CNL801 SMPS Board Pin Map „ CNM801 CNL801 ANA_DIM A13V_PW OD ON/OFF A13V_PW BLU_PWM A13V_PW Power_On/Off A13V_PW...
  • Page 111 5. Wiring Diagram • 82 inches CNT801 CNM802 To Main Board CNL801 SMPS Board Pin Map „ CNM802 CNL801 ANA_DIM A13V_PW OD ON/OFF A13V_PW BLU_PWM A13V_PW Power_On/Off A13V_PW CNT801 (Option) A13V(TCON) A13V(TCON) A13V(TCON) A13V(TCON) A13V(TCON) 5-10...

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