31 OPERATION Before Use Loading the Dryer Control Panel Dry Cycles Cycle Modifiers Options and Extra Functions 44 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis Function 48 MAINTENANCE Regular Cleaning 50 TROUBLESHOOTING FAQs Before Calling for Service 57 LIMITED WARRANTY...
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety for a Dryer WARNING Fire Hazard Failure to follow safety warnings exactly could result in serious injury, death or property damage. Do not install a booster fan in the exhaust duct. •...
IMPORTANT SAFETY INSTRUCTIONS WARNING Risk of Fire Install the clothes dryer according to the manufacturer’s instructions and local codes. Clothes dryer installation must be performed by a qualified installer. • Do not install a clothes dryer with flexible plastic venting materials. If •...
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IMPORTANT SAFETY INSTRUCTIONS • The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes. • Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance. • When moving or installing the appliance in a different location, call qualified service personnel for installation and service.
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• Do not grasp the power cord or touch the appliance controls with wet hands. • Do not modify or extend the power cord. • If the appliance has been submerged, contact an LG Electronics customer information center for instructions before resuming use.
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IMPORTANT SAFETY INSTRUCTIONS • Do not put living animals such as pets inside the appliance. • Do not put any part of your body, such as your hands or feet, or metal objects under the appliance. • Do not let your hand get pinched when opening or closing the dryer door. •...
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Front View Control Panel Lint filters Leveling feet Reversible door Rear View...
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PRODUCT OVERVIEW Product Specifications Model DL*X370** Please refer to the rating label for Electrical Requirements detailed information. Min. / Max. Water Pressure 20 - 120 psi (138 - 827 kPa) 27'' X 30 1/8'' X 39'' (68.6 cm X 76.5 Dimensions (Width X Depth X Height) cm X 99 cm) Maximum Depth with Door Open...
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10 PRODUCT OVERVIEW NOTE • For your safety and extended product life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of unauthorized components or parts.
INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this dryer or transporting it to another location. Choose the proper location. Level the appliance. Vent the appliance. Connect the inlet hose (for steam models) Connect the Gas / Electric dryer.
12 INSTALLATION Choosing the Proper • For garage installation, you will need to place the appliance at least 18 inches (45.7 cm) above the Location floor. The standard pedestal height is 15 inches (38 cm). You will need 18 inches (45.7 cm) from the garage floor to the bottom of the appliance.
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INSTALLATION Dimensions and Clearances The following clearances are recommended for the appliance. • Additional clearances should be considered for ease of installation and servicing. • Additional clearances should be considered on all sides of the dryer to reduce noise transfer. Installation Spacing for Recessed Area or Closet Installation Description Dimension/Clearance...
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14 INSTALLATION Closet Ventilation Requirements Closets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the closet. One upper vent opening with a minimum opening of 48 sq. in. (310 cm ) must be installed no lower than 6 feet above the floor.
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INSTALLATION Installation Spacing for Cabinet For cabinet installation with a door, minimum ventilation openings in the top of the cabinet are required. Description Dimension/Clearance Depth of Ventilation Opening 7″ (178 mm) Back Clearance 5″ (127 mm) Depth 30 1/8″ (765 mm) Front Clearance 1″...
16 INSTALLATION Leveling the Appliance NOTE • If you are installing the appliance on the optional WARNING pedestal, you must use the leveling feet on the • Use long-sleeved gloves and safety glasses. pedestal to level the appliance. The appliance leveling feet should be fully retracted.
2. NOTE WARNING • An adapter kit, part number 383EEL9001B, may be purchased from your LG retailer. This kit • Be sure to support the weight of the door before contains duct components necessary to change inserting the hinge screws.
18 INSTALLATION Insert the 4" (10.2 cm) elbow through the rear opening and press it onto the adapter duct. Be sure that the male end of the elbow faces down through the hole in the bottom of the dryer. Secure it in place with duct tape. Attach the cover plate to the back of the dryer with the included screw.
INSTALLATION Venting the Dryer Make sure the surface of the washer is clean and dry. Remove paper backing from the tape on one of the stacking kit side brackets. WARNING • Gas dryers MUST exhaust to the outdoors. • To reduce the risk of fire, combustion, or accumulation of combustible gases, DO NOT exhaust dryer air into an enclosed and unventilated area, such as an attic, wall, ceiling,...
20 INSTALLATION Ductwork • Incorrect or inadequate exhaust systems are not covered by the dryer warranty. Dryer failures or service required because of such exhaust Maximum length No. of systems will not be covered by the dryer of 4-inch Wall Cap Type 90°...
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INSTALLATION Connecting the Gas Supply • This dryer must be plugged into a 120-VAC, 60- Hz. grounded outlet protected by a 15-ampere fuse or circuit breaker. NOTE • Where a standard 2-prong wall outlet is • In the Commonwealth of Massachusetts: This encountered, it is your personal responsibility product must be installed by a licensed plumber and obligation to have it replaced with a...
22 INSTALLATION that your home has adequate electrical power to Turn on your laundry room’s gas supply. operate the appliance. • This appliance must be connected to a grounded metal, permanent wiring system, or an Check all pipe connections (both internal and equipment-grounding conductor must be run external) for gas leaks with a noncorrosive with the circuit conductors and connected to the...
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INSTALLATION Four-Wire Power Cord Tighten all screws securely. • A UL-listed strain relief is required. Reinstall the terminal block access cover. • Use a 30-amp, 240-volt, 4-wire, UL-listed power cord with #10 AWG-minimum copper conductor and closed loop or forked terminals with upturned ends.
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24 INSTALLATION Remove the terminal block access cover on the upper back of the appliance. Install UL-listed strain relief into the power cord through-hole. Thread the 4-wire #10 AWG minimum copper power cable prepared in step 1 through the White Wire moved from Ground Screw strain relief.
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INSTALLATION insulation from each wire. Bend the ends of UL-Listed 3-Wire Power Cord the three wires into a hook shape. 1’’ (2.5 cm) Attach the two hot leads (black and red) of the power cord to the outer terminal block screws.
Old hoses could not share the faucet with the washing machine.) leak or burst causing flooding and property damage. Contact an LG Customer Information 1) Connect the straight end of the long Center for assistance in buying hoses. hose to the cold water faucet.
INSTALLATION 2) Connect the short hose to the Y- connector using one of the rubber seals. 3) Connect the other end of the short hose to the cold water faucet. 4) Connect the long dryer hose to one side of the Y-connector .
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28 INSTALLATION Electric Models Close the dryer door and press the Power button to turn the dryer on. Press the Time Dry and Start/Pause buttons to start the test. The exhaust air should be warm after the dryer has been operating for 3 minutes.
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INSTALLATION the system checked immediately, as Error performance will be poor. Possible Cause & Solution Code Electric dryer power cord is not connected correctly, or house power supply is incorrect. • Reset circuit breaker or replace End of cycle. fuse. Do not increase the fuse capacity.
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30 INSTALLATION Make sure the ductwork is not crushed or restricted.
OPERATION OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Adjust Settings Default settings for the selected cycle can now be changed, if desired, using the cycle Clean the Lint Filter modifier and option buttons.
32 OPERATION Woven and Loopknit Materials fingers. Push the lint filter firmly back into place. See Regular Cleaning for more information. • Some woven and loopknit materials may shrink, depending on quality. Permanent Press and Synthetics • Do not overload your dryer. Take out permanent press items as soon as the dryer stops to reduce wrinkles.
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OPERATION Tumble Dry Label Directions Do not tumble dry Do not dry (used with do not wash) Heat Setting Label Directions High Medium No Heat / Air...
• Remote Start - With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • Wi-Fi - Press and hold the Damp Dry Signal button for 3 seconds to initiate the connection of the appliance to the LG ThinQ application.
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OPERATION Time and Status Display Flow Sense Indicator • The Flow Sense™ duct blockage sensing system detects and alerts you to blockages in the ductwork that reduce exhaust flow from the dryer. Maintaining a clean exhaust system improves operating efficiency and helps minimize service calls, saving you money. Clean Filter Reminder •...
Sensor Dry Cycles Sensor dry cycles utilize LG's unique dual sensor system to detect and compare the moisture level in clothes and in the air and adjust the drying time as needed to ensure superior results. The appliance automatically sets the dryness level and temperature at the recommended setting for each cycle.
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Available: All Temperature Default: Mid High Available: Mid High Steam Cycles LG’s new steam technology injects fabrics with a swirling jet of hot steam to refresh clothes, reduce static, and make ironing easier. Cycle Steam Sanitary Description Use this cycle to reduce bacteria on laundry using TurboSteam.
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Not adjustable Special Drying Cycles Cycle Downloaded Description This cycle allows you to download a new and specialized drying cycle to your appliance with a smartphone. • Refer to the LG ThinQ smartphone application to see the cycles available for download.
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OPERATION Selectable Drying Options Option Cycle † Reduce Static Wrinkle Care Damp Dry Signal Energy Saver Normal Heavy Duty Bedding Antibacterial Perm. Press Delicates Towels Speed Dry Air Dry Steam Sanitary Steam Fresh † This option helps to reduce the energy use by drying clothes at lower temperatures than the normal mode.
40 OPERATION Cycle Modifiers • To turn the sounds on/off, press the Signal button. Alert sounds will still be audible. About Modifier Buttons Each cycle has default settings that are selected automatically. Customize these settings using the cycle modifier buttons. Repeatedly press the button for the desired modifier until the indicator light for the desired setting is lit.
OPERATION Options and Extra Functions • When the filter/duct is clogged, this option may not have optimal results. Your dryer includes several additional cycle • When this function is operating, the drum will options to customize cycles to meet your individual stop to allow steam to stay in the drum.
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42 OPERATION Energy Saver Wrinkle Care This option helps to reduce the energy Selecting this option will tumble the load consumption of the Normal cycle, depending on periodically for up to 3 hours after the selected the load size. When the Energy Saver option is cycle, or until the door is opened.
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OPERATION Damp Dry Signal When this option is selected, the appliance signals when the load is approximately 80% dry. This allows you to remove faster-drying lightweight items or items that you would like to iron or hang while they are still slightly damp. Press the Damp Dry Signal button before you start a drying cycle.
• Remote Control - Control the appliance remotely or check to see how much time is left in the cycle from the LG ThinQ application. NOTE • Once the remote control feature is enabled, you can start a cycle from the LG ThinQ application.
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To check your network frequency, contact your Internet service provider or refer to your wireless router manual. Start a cycle from the LG ThinQ application on • LG ThinQ is not responsible for any network your smartphone. connection problems or any faults, malfunctions, or errors caused by network connection.
If this equipment does opensource.lge.com. cause harmful interference to radio or television LG Electronics will also provide open source code reception, which can be determined by turning the to you on CD-ROM for a charge covering the cost...
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SMART FUNCTIONS • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method.
48 MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the finish. Regular Cleaning Cleaning the Lint Filter Always clean the lint from the filter after every Cleaning the Exterior cycle.
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MAINTENANCE If the lint filter has become very dirty or clogged with fabric softener, wash the lint filter in warm, soapy water and allow it to dry thoroughly before reinstalling. NOTE • NEVER operate the appliance without the lint filter in place.
Scan this QR code to quickly access the video search page on the offical LG website. On the lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials. Type Dryer in the search box on the new page and click the Search button.
TROUBLESHOOTING Before Calling for Service The dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the dryer does not function properly or does not function at all, check the following before you call for service.
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52 TROUBLESHOOTING Problem Possible Cause & Solution The appliance will House fuse is blown, circuit breaker has tripped, or power outage has occurred. not turn on. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
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TROUBLESHOOTING Problem Possible Cause & Solution Drying time is not Heat settings, load size, or dampness of clothing is not consistent. consistent. • The drying time for a load will vary depending on the size of the load, the type of fabrics, the wetness of the clothes and the condition of the lint filter.
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54 TROUBLESHOOTING Problem Possible Cause & Solution Excess static in Fabric softener is not used or is used incorrectly. clothes after drying. • Use a fabric softener or the Reduce Static option, if available, to reduce static electricity. Be sure to follow the manufacturer’s instructions. Clothes dried too long (overdried).
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TROUBLESHOOTING Problem Possible Cause & Solution Drum does not turn This is normal. during Steam Cycle. • The drum is turned off so that the steam vapor remains in the drum. The drum will normally turn for about 2 seconds once a minute. Cannot see steam This is normal.
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During Wi-Fi setup, the app is requesting a password to connect to the product (on appliance and certain phones). smartphone to Wi-Fi • Locate the network name which starts with "LG" under Settings > Networks. Note the last network. part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
Should your LG Dryer (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
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60 LIMITED WARRANTY www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”). You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
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LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...