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Acer Extensa 5630Z Series Service Manual
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Acer Extensa 5630Z Series Service Manual

Acer Extensa 5630Z Series Service Manual

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TravelMate 5330
Extensa 5230/5630Z Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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  • Page 1 TravelMate 5330 Extensa 5230/5630Z Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2 Revision History Please refer to the table below for the updates made on TravelMate 5330/Extensa 5230/5630Z Series service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Acer eRecovery Management ........21...
  • Page 8 Table of Contents Main Unit Disassembly Process .........65 Main Unit Disassembly Flowchart .
  • Page 9 Table of Contents Appendix B Test Compatible Components Microsoft® Windows® Vista Environment Test ......136 Appendix C Online Support Information Index...

  • Page 11: System Specifications

    Special keys and controls 88-/89-key keyboard • Touchpad pointing device • Empowering Key • Easy-launch buttons: WLAN, Internet, email, Bluetooth, Acer Arcade™ • Acer MediaTouch keys: play/pause, stop, previous, next • Volume wheel • Acer Media Center remote control* •...
  • Page 12 Integrated Acer Crystal Eye webcam • Optional Acer Xpress VoIP phone • WLAN: • Acer InviLink™ 802.11b/g • WPAN: Bluetooth® 2.0+EDR (Enhanced Data Rate) • LAN: Gigabit Ethernet; Wake-on-LAN ready • Modem: 56K ITU V.92 • I/O Ports ExpressCard™/54 slot •...

  • Page 13: System Block Diagram

    System Block Diagram Mobile CPU CLK GEN. EMC2102 Penryn ICS 9LPRS365 4, 5 HOST BUS 667MHz@1.05V DDR2 667MHz Cantiga/GL40 667/800 MHz AGTL+ CPU I/F 12,13 DDR Memory I/F DDR2 INTEGRATED GRAHPICS 667MHz LVDS, CRT I/F 667/800 MHz 12,13 6,7,8,9,10,11 X4 DMI C-Link0 400MHz Line In...

  • Page 14: Your Acer Notebook Tour

    Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Item Description Acer Crystal Eye Web camera for video communication (only for certain models). Microphone Internal microphone for sound recording.
  • Page 15 Click buttons (left, The left and right buttons function like the left center* and right) and right mouse buttons. *The center button serves as Acer BioProtect fingerprint reader supporting Acer FingerNav 4-way control function (manufacturing option). Status indicators...
  • Page 16 Closed Front View Icon Item Description Latch Locks and releases the lid. 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MS PRO), and xD-Picture Card. Note: Only one card can operate at any given time. Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman, mp3 player)

  • Page 17: Right View

    Left View Icon Item Description Kensington lock slot Connects to a Kensington-compatible computer security lock. External display Connects to a display device (e.g., external monitor, LCD (VGA) port projector). Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based network. port Two USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera).
  • Page 18 Rear View Icon Item Description USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Modem Connects to a phone line. (RJ-11) port DC-in jack Connects to an AC adapter. Ventilation slots Enable the computer to stay cool, even after prolonged use.
  • Page 19 Battery bay Houses the computer's battery pack. Hard disk bay Houses the computer's hard disk (secured with screws). Acer DASP (Disk Protects the hard disk drive from shocks and Anti-Shock bumps (only for certain models). Protection) Ventilation slots Enable the computer to stay cool, even after prolonged use.

  • Page 20: Indicators

    The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start the application.

  • Page 21: Touchpad Basics (With Fingerprint Reader)

    Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader. Move your finger across the touchpad (2) to move the cursor. • Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution •...
  • Page 22 Press the left (2) and right (3) buttons located beneath the touchpad to perform selection and execution • functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Function Left button (2) Right button (3)

  • Page 23: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock...

  • Page 24: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...

  • Page 25: Hot Keys

    Function Description <Fn> + <F1> Hotkey help Displays help on hotkeys. <Fn> + <F2> Acer eSettings Launches Acer eSettings in Acer Empowering Technology. <Fn> + <F3> Acer ePower Launches Acer ePower Management in Acer Management Empowering Technology. <Fn> + <F4>...

  • Page 26: Special Key (Only For Certain Models)

    Special Key (only for certain models) You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Either press < > at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.

  • Page 27: Acer Empowering Technology

    The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Activated by pressing the Empowering Key, it provides access to the following utilities: NOTE: The following content is for general reference only. Actual product specifications may vary.

  • Page 28: Empowering Technology Password

    Empowering Technology password You must set the Empowering Technology password to use the password protection feature of Acer eRecovery Management to protect your data. To set the Empowering Technology password: Launch Acer eRecovery Management. Click the Restore tab. Click Password settings. The Empowering Technology Password Center dialogue box pops up.

  • Page 29: Acer Epower Management

    To access this utility, select Acer ePower Management from the Empowering Technology toolbar, run the program from the Acer Empowering Technology program group in Start menu, or right-click the Windows power icon in the system tray and select Acer ePower Management.

  • Page 30: Acer Edatasecurity Management (Only For Certain Models)

    Lotus Notes and Microsoft Outlook. On first use, the Acer eDataSecurity Management setup wizard will prompt you to create the Master Password. You will use this password to access the Personal Secure Disk (PSD). The Master Password may also be used to encrypt/decrypt files by default.

  • Page 31: Acer Erecovery Management

    Restore system from user backup • Password settings • To use the password protection feature of Acer eRecovery Management to protect your data, you must first set the Empowering Technology password. To set the password, refer to the section "Empowering Technology password". Chapter 1...
  • Page 32 NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management's Backup factory default to CD/DVD feature to burn a backup image to CD or DVD. To ensure the best results when recovering your system using a CD or Acer eRecovery Management, detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer ezDock.

  • Page 33: Acer Esettings Management

    Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options. Acer eSettings Management also: Provides a simple graphical user interface for navigation. • Prints and saves hardware specifications. • Lets you set an asset tag for your system.

  • Page 34: Windows Mobility Center

    Windows Mobility Center also includes Acer-specific settings like sharing folders overview/sharing service on or off, Bluetooth Add Device (if applicable), and a shortcut to the Acer user guide, drivers and utilities. To launch Windows Mobility Center: Use the shortcut key <...

  • Page 35: Using The System Utilities

    Acer Bio-Protection Fingerprint Solution also allows you to navigate through web browsers and documents using Acer FingerNav. With Acer Bio-Protection Fingerprint Solution, you can now enjoy an extra layer of protection for your personal computer, as well as the convenience of accessing your daily tasks with a simple swipe of your finger! For more information refer to the Acer Bio-Protection help files.

  • Page 36: Acer Gridvista (Dual-Display Compatible)

    Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start>All Programs and click on Acer GridVista.
  • Page 37 NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Chapter 1...

  • Page 38: Hardware Specifications And Configurations

    Socket P (478-pin Micro FCPGA) CPU core voltage 1.0375V to 1.3V 0.762V to 1.3V for Intel® Celeron® Dual-Core T1600 Processor Specification Processor Cache Cores Bus Speed Package Acer PN Speed Tech Size P7350 2.0GHz 1066MHz 45nm socket P KC.73501.DPP T3200 2.0GHz...
  • Page 39 System Memory Item Specification DIMM socket number 2 sockets Supports memory size per socket 2048MB Supports maximum memory size 4G for 64bit OS (with two 2GB SODIMM) Supports DIMM type DDR 2 Synchronous DRAM Supports DIMM Speed 667 MHz Supports DIMM voltage 1.8V and 0.9V Supports DIMM package 200-pin soDIMM...
  • Page 40 Item Specification Features Integrated 10/100 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.2 Bluetooth Interface Item Specification Chipset Foxconn Bluetooth FOX_BRM_2.0 F/W 300 Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified).
  • Page 41 Hard Disk Drive Interface Item Max. media transfer rate (disk-buffer, Mbytes/s) DC Power Requirements Voltage 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% tolerance Optical Disc Drive Item Specification Vendor & model name TOSHIBA SUPER-MULTI DRIVE DL 8X TS-L633A LF PIONEER SUPER-MULTI DRIVE 8X DVR-TD08RS LF PANASONIC SUPER-MULTI DRIVE DL 8X UJ-870A LF HLDS SUPER-MULTI DRIVE TRAY DL 8X GSA-T50N LF...
  • Page 42 Optical Disc Drive Item Specification Loading mechanism Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release Power Requirement Input Voltage 5 V +/- 5% (Operating) Audio Interface Item Specification Audio Controller Realtek ALC883 Azalia and Amplifier Maxim MAX9710 & MAX4411 Audio onboard or optional Built-in...
  • Page 43 System Board Major Chips Item Controller Bluetooth Intel ICH9M Wireless 802.11 b+g Intel ICH9M PCMCIA/ 5 in 1 Card Reader OZ711MZ Audio Codec Audio Azalia(ALC268) BCM5764M Keyboard Item Specification Keyboard controller Winbond WPC775 Total number of keypads 84-/85-key Windows logo key Internal &...
  • Page 44 LCD 15.4” inch Item Specification ° Temperature Range( C) 0 to +50 Operating -40 to +60 Storage (shipping) AC Adaptor Item Specification Input 100-240V~ 1.5A, 50-60Hz/ Output 19V 4.74A 90W/19V 3.42A 65W System Power Management ACPI mode Power Management Mech. Off (G3) All devices in the system are turned off completely.

  • Page 45: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 46: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Information, Main, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the left and right arrow keys. To choose an item, use the up and down arrow keys. To change the value of a parameter, press F5 or F6.

  • Page 47: Information

    Information The Information screen displays a summary of your computer hardware information. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y I n f o r m a t i o n M a i n S e c u r i t y...

  • Page 48: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y I n f o r m a t i o n M a i n S e c u r i t y...
  • Page 49 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed Format: HH:MM:SS with 24-hour format. (hour:minute:second) System Time System Date Sets the system date.

  • Page 50: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y I n f o r m a t i o n M a i n S e c u r i t y...
  • Page 51 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password. Clear or Set Clear...
  • Page 52 Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
  • Page 53 If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...

  • Page 54: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y I n f o r m a t i o n M a i n S e c u r i t y...

  • Page 55: Exit

    Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the BIOS Setup Utility. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y I n f o r m a t i o n M a i n S e c u r i t y...

  • Page 56: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility.

  • Page 57: Remove Hdd/Bios Utility

    Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below. If you need to solve HDD password locked problem, you can run HDD_PW.EXE Key in “hdd_pw 15494 0”...
  • Page 58 Remove BIOS Password: If you key in wrong Supervisor Password for three time, “System Disabled” would display on the screen. See the image below. Chapter 2...
  • Page 59 If you need to solve BIOS password locked problem, you can run BIOS_PW.EXE Key in “bios_pw 14452 0” Choose one upper-case string Reboot the system and key in “qjjg9vy” or “07yqmjd” to BIOS user password. Chapter 2...
  • Page 60 Chapter 2...

  • Page 61: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 62: General Information

    General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Place the system on a flat, stable surface.

  • Page 63: External Module Disassembly Process

    External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 64: Removing The Battery Pack

    Removing the Battery Pack Turn base unit over. Slide the battery lock/unlock latch to the unlock position. Slide and hold the battery release latch to the release position. Then remove the battery from the main unit. Chapter 3...

  • Page 65: Removing The Sd Dummy Card

    Removing the SD dummy card Push the SD dummy card all the way in to eject it. Pull it out from the slot. Chapter 3...

  • Page 66: Removing The Pc And Expresscard Dummy Cards

    Removing the PC and ExpressCard dummy cards Press the eject button to pop out the button. Press it again to pop out the PC dummy card. Remove the PC dummy card from the slot. Chapter 3...

  • Page 67: Removing The Lower Cover

    Push the ExpressCard dummy card all the way in to eject it. Pull it out from the slot. Removing the Lower Cover See “Removing the Battery Pack” on page 54. Remove the six captive screws securing the lower cover. Chapter 3...

  • Page 68: Removing The Dimm

    Use a plastic screw driver to carefully pry open the lower cover. Remove the lower cover from the lower case. Removing the DIMM See “Removing the Battery Pack” on page 54. See “Removing the Lower Cover” on page 57.. Push out the latches on both sides of the DIMM socket to release the DIMM. Chapter 3...

  • Page 69: Removing The Wlan Board Modules

    Remove the DIMM module. Removing the WLAN Board Modules See “Removing the Battery Pack” on page 54. See “Removing the Lower Cover” on page 57. Disconnect the antenna cables from the WLAN board. NOTE: There are 2 antenna cables connected to the WLAN board. The Black antenna cable is connected to MAIN connector and the White antenna cable is connected to AUX connector.
  • Page 70 Remove the Gray antenna that is taped to the WLAN board and move the antenna cables away from the WLAN board. Remove the two screws (B) on the WLAN board to release the WLAN board. Step Size (Quantity) Color Torque M2 x L4 (2) Silver 1.6 kgf-cm...

  • Page 71: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module See “Removing the Battery Pack” on page 54. See “Removing the Lower Cover” on page 57. Remove the one screw (B) securing the hard disk drive module. Step Size (Quantity) Color Torque M2 x L4 (1) Silver 1.6 kgf-cm Using the plastic tab, slide the hard disk drive module away from the connector;...

  • Page 72: Removing The Optical Drive Module

    Remove the two screws (E) securing the hard disk to the bracket and remove the hard disk from the bracket. Step Size (Quantity) Color Torque M3 x L4 (2) Silver 3.0 kgf-cm Removing the Optical Drive Module See “Removing the Battery Pack” on page 54. See “Removing the Lower Cover”...
  • Page 73 Remove the one screw (C) from the bottom panel. Step Size (Quantity) Color Torque M2.5 x L6 (1) Black 3.0 kgf-cm Use a screw driver to carefully push the odd drive tray out as shown. Slowly pull out the odd module from the odd drive bay. Chapter 3...
  • Page 74 Remove the one screw (A) securing the locker bracket and remove the locker bracket from the optical disk drive module. Step Size (Quantity) Color Torque M2 x L3 (1) Silver 1.6 kgf-cm Chapter 3...

  • Page 75: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart MAIN UNIT DISASSEMBLY MAIN UNIT B x 2 HEAT SINK FAN MIDDLE COVER SCREW X 5 (CPU) SCREW X 4 (VGA) A x 2 POWER CPU/VGA BOARD THERMAL MODULE KEYBOARD Bx2, Dx2 B x 2 LCD MODULE VGA CARD...

  • Page 76: Removing The Middle Cover

    Removing the Middle Cover See “Removing the Battery Pack” on page 54. Use a plastic screw driver to pry loose the side of the middle cover. Carefully pry loose the middle cover from the latches securing it and turn it over on the keyboard to gain access to the cable connected to the power board.

  • Page 77: Removing The Power Board

    Removing the Power Board See “Removing the Battery Pack” on page 54. See “Removing the Middle Cover” on page 66. Chapter 3...
  • Page 78 Remove the one screw (A) securing the power board to the middle cover. Step Size (Quantity) Color Torque M2 x L3 (1) Silver 1.6 kgf-cm Release the power board from the latches and remove it from the middle cover. Chapter 3...

  • Page 79: Removing The Keyboard

    Removing the Keyboard See “Removing the Battery Pack” on page 54. See “Removing the Middle Cover” on page 66. Remove the two screws (A) securing the keyboard. Step Size (Quantity) Color Torque M2 x L3 (2) Silver 1.6 kgf-cm Carefully pry loose the keyboard and turn it over on the touchpad area. Chapter 3...

  • Page 80: Removing The Heatsink Fan Module

    Disconnect the keyboard cable from the main board to remove the keyboard. Removing the Heatsink Fan Module See “Removing the Battery Pack” on page 54. See “Removing the Lower Cover” on page 57. Disconnect the heat sink fan connector from the main board. Chapter 3...

  • Page 81: Removing The Cpu And Vga Heatsink Module

    Remove the two screws (B) securing the heatsink fan module in place. Step Size (Quantity) Color Torque M2 x L4 (2) Silver 1.6 kgf-cm Carefully lift up the heatsink fan module. Removing the CPU and VGA Heatsink Module See “Removing the Battery Pack” on page 54. See “Removing the Lower Cover”...

  • Page 82: Removing The Cpu

    Remove the four screws securing the VGA board heatsink module (Discrete Model only) and the five screw securing the CPU heatsink module. Carefully remove the heatsink module from the system. Removing the CPU See “Removing the Battery Pack” on page 54. See “Removing the Lower Cover”...

  • Page 83: Removing The Vga Board (Discrete Model Only)

    Using a flat screwdriver, turn the CPU socket latch counter-clockwise to release the CPU. Lift up carefully to remove the CPU. NOTE: When installing the CPU, make sure to install the CPU with PIN 1 at the corner as shown. Removing the VGA Board (Discrete Model only) See “Removing the Battery Pack”...

  • Page 84: Removing The Lcd Module

    See “Removing the Heatsink Fan Module” on page 70. See “Removing the CPU and VGA Heatsink Module” on page 71. Remove the two screws (B) securing the VGA board to the main board. Step Size (Quantity) Color Torque M2 x L4 (2) Silver 1.6 kgf-cm Remove the VGA board from the main board.
  • Page 85 Turn over the system and remove the two screws (B) from the bottom of the left and right hinges. Step Size (Quantity) Color Torque M2.5 x L6 (2) Black 3.0 kgf-cm Carefully pull out the wireless antenna cables from the hole and release the cables from the latches. 10.

  • Page 86: Separating The Upper Case From The Lower Case

    11. Remove the two screws (D) from the left and right hinge of the LCD module. Step Size (Quantity) Color Torque M2 x L8 (2) Black 4.0 kgf-cm 12. Carefully remove the LCD module from the base unit. NOTE: When connecting the cable back to the unit, please note that the cable should be routed well. Separating the Upper Case from the Lower Case See “Removing the Battery Pack”...
  • Page 87 13. See “Removing the CPU” on page 72. 14. See “Removing the VGA Board (Discrete Model only)” on page 73. 15. See “Removing the LCD Module” on page 74. 16. Disconnect the touchpad cable from the TPAD1 connector on the main board. 17.
  • Page 88 18. Disconnect the launch board cable from the SWITCHCN1 connector on the main board. Chapter 3...
  • Page 89 19. Disconnect the speaker cable from the INTSPK1 connector on the main board. 20. Remove the fourteen screws (14 x C) from the bottom panel. Step Size (Quantity) Color Torque 1~14 M2.5 x L5 (14) Black 2.5 kgf-cm 21. Turn the unit over and gently remove the upper case from the lower case. Chapter 3...

  • Page 90: Removing The Speaker Module

    Removing the Speaker Module See “Removing the Battery Pack” on page 54. See “Removing the SD dummy card” on page 55. See “Removing the PC and ExpressCard dummy cards” on page 56. See “Removing the Lower Cover” on page 57. See “Removing the DIMM”...

  • Page 91: Removing The Launch Board

    18. Remove the left and right speaker modules from the upper case. Removing the Launch Board See “Removing the Battery Pack” on page 54. See “Removing the SD dummy card” on page 55. See “Removing the PC and ExpressCard dummy cards” on page 56. See “Removing the Lower Cover”...

  • Page 92: Removing The Fingerprint And Touchpad Module

    17. Remove the one screw (1 x A) securing the launch board module. Step Size (Quantity) Color Torque M2 x L3 (1) Silver 1.6 kgf-cm 18. Remove the launch board module from the upper case. Removing the Fingerprint and Touchpad Module See “Removing the Battery Pack”...
  • Page 93 14. See “Removing the VGA Board (Discrete Model only)” on page 73. 15. See “Removing the LCD Module” on page 74. 16. See “Separating the Upper Case from the Lower Case” on page 76. 17. Disconnect the touchpad cable from the touchpad board. 18.
  • Page 94 19. Remove the three screws (2 x F, 1 x A) securing the bracket to the upper case. Step Size (Quantity) Color Torque M2 x L3 (2) Silver 1.6 kgf-cm M2 x L3 (2) Silver 1.6 kgf-cm 20. Remove the touchpad bracket. Chapter 3...

  • Page 95: Removing The Modem Board

    21. Remove the fingerprint board module. 22. Carefully pry loose and remove the touch pad board. WARNING:The touchpad board is glued to the upper case, only remove the touchpad board if it is defective. Removing the Modem Board See “Removing the Battery Pack” on page 54. See “Removing the SD dummy card”...
  • Page 96 See “Removing the PC and ExpressCard dummy cards” on page 56. See “Removing the Lower Cover” on page 57. See “Removing the DIMM” on page 58. See “Removing the WLAN Board Modules” on page 59. See “Removing the Hard Disk Drive Module” on page 61. See “Removing the Optical Drive Module”...

  • Page 97: Removing The Usb Board Module

    19. Disconnect the cable from the modem board. Removing the USB Board Module See “Removing the Battery Pack” on page 54. See “Removing the SD dummy card” on page 55. See “Removing the PC and ExpressCard dummy cards” on page 56. See “Removing the Lower Cover”...

  • Page 98: Removing The Main Board

    17. Remove the one screw (B) securing the USB board to the lower case. Step Size (Quantity) Color Torque M2 x L4 (1) Silver 1.6 kgf-cm 18. Lift the USB board and disconnect the cable from USBCN1 on the USB board. Removing the Main Board See “Removing the Battery Pack”...
  • Page 99 14. See “Removing the VGA Board (Discrete Model only)” on page 73. 15. See “Removing the LCD Module” on page 74. 16. See “Separating the Upper Case from the Lower Case” on page 76. 17. See “Removing the Modem Board” on page 85. 18.
  • Page 100 21. Remove the three screws (B) securing the main board in place. Step Size (Quantity) Color Torque M2 x L4 (3) Silver 1.6 kgf-cm 22. Carefully remove the main board. Chapter 3...

  • Page 101: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart LCD MODULE DISASSEMBLY LCD MODULE LCD BEZEL Gx6, B2 LCD ASSEMBLY LCD FPC LEFT LCD RIGHT LCD LCD BACK PANEL CABLE BRACKET BRACKET ANTENNAS CAMERA Screw List Item Screw Color Part No. M2 x L4 Silver 86.9A552.4R0...

  • Page 102: Removing The Lcd Bezel

    Removing the LCD Bezel See “Removing the Battery Pack” on page 54. See “Removing the SD dummy card” on page 55. See “Removing the PC and ExpressCard dummy cards” on page 56. See “Removing the Lower Cover” on page 57. See “Removing the WLAN Board Modules”...
  • Page 103 11. Carefully pry open the LCD bezel and place the bezel on top of the LCD panel. 12. Disconnect the microphone cable and remove the bezel from the LCD panel. Chapter 3...

  • Page 104: Removing The Lcd Module With The Brackets

    Removing the LCD module with the Brackets See “Removing the Battery Pack” on page 54. See “Removing the SD dummy card” on page 55. See “Removing the PC and ExpressCard dummy cards” on page 56. See “Removing the Lower Cover” on page 57. See “Removing the WLAN Board Modules”...

  • Page 105: Removing The Fpc Cable

    12. Remove the LCD with the brackets from the back cover. Removing the FPC Cable See “Removing the Battery Pack” on page 54. See “Removing the SD dummy card” on page 55. See “Removing the PC and ExpressCard dummy cards” on page 56. See “Removing the Lower Cover”...
  • Page 106 12. Detach any adhesive tapes and any cable that is glued to the LCD panel. Chapter 3...

  • Page 107: Removing The Lcd Brackets

    13. Disconnect the FPC cable from the LCD panel. Removing the LCD Brackets See “Removing the Battery Pack” on page 54. See “Removing the Lower Cover” on page 57. See “Removing the WLAN Board Modules” on page 59. See “Removing the Keyboard” on page 69. See “Removing the Middle Cover”...

  • Page 108: Removing The Antennas

    10. Remove the four screws (4 x B) securing the left and right LCD brackets to remove the brackets. Step Size (Quantity) Color Torque M2 x L4 (4) Silver 1.6 kgf-cm Removing the Antennas See “Removing the Battery Pack” on page 54. See “Removing the Lower Cover”...

  • Page 109: Removing The Web Camera

    10. Remove the tapes together holding the antenna in place. NOTE: There is no need to remove the antenna unless you really need to replace it. Removing the Web Camera See “Removing the Battery Pack” on page 54. See “Removing the Lower Cover” on page 57. See “Removing the WLAN Board Modules”...
  • Page 110 Remove the Web camera from the back cover. Chapter 3...

  • Page 111: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 112: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 113: Memory Check

    External keyboard • If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the diagnostic program (please refer to main board. Go to the diagnostic memory in the test items.
  • Page 114 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 115: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 116: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 117: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...
  • Page 118 Error Message List Error Messages FRU/Action in Sequence System timer error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system.
  • Page 119 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and Power source (battery pack and power adapter). See “Power LCD is blank. System Check” on page 103.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM.

  • Page 120: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 121 Code Beeps POST Routine Description Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice...
  • Page 122 Code Beeps POST Routine Description Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller...
  • Page 123 Code Beeps POST Routine Description Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional)
  • Page 124 Code Beeps Boot to Mini DOS Clear Huge Segment Boot to Full DOS Chapter 4...

  • Page 125: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD is too dark Reconnect the LCD connectors. LCD brightness cannot be adjusted Keyboard (if contrast and brightness function key doesn't LCD contrast cannot be adjusted work).
  • Page 126 Power-Related Symptoms Symptom / Error Action in Sequence The system doesn’t power-off. Power source (battery pack and power adapter). See “Power System Check” on page 103. Hold and press the power switch for more than 4 seconds. System board Battery can’t be charged See “Check the Battery Pack”...
  • Page 127 Power Management-Related Symptoms Symptom / Error Action in Sequence The system doesn't resume from See “Save to Disk (S4)” on page 34. hibernation mode. Hard disk connection board Hard disk drive System board The system doesn't resume from standby See “Save to Disk (S4)” on page 34. mode after opening the LCD.
  • Page 128 Keyboard/Touchpad-Related Symptoms Symptom / Error Action in Sequence Touchpad does not work. Reconnect touchpad cable. Touchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly. Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems”...

  • Page 129: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 130: Undetermined Problems

    System Check” on page 103.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 131: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top and Bottom View Chapter 5...
  • Page 132 NOTE: No.8, 10,12, 21, 33 are not available on these models Chapter 5...
  • Page 133 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for TravelMate 5730 Series. TravelMate 5730 Series provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Hardware...

  • Page 134: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.

  • Page 135: Fru (Field Replaceable Unit) List

    Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 136: Travelmate 5330 Series Exploded Diagram

    TravelMate 5330 Series Exploded Diagram Chapter 6...
  • Page 137 TravelMate 5330 Series FRU List Category Part Name and Description Acer Part No. ACCESSORY REMOTE CONTROLLER FORMOSA21 RT.22700.011 RC804V-B EN REMOTE CONTROLLER FORMOSA21 RT.22700.008 RC804V-B EU Adapter ADAPTER 90W LITEON PA-1900-24AR AP.09003.011 ADAPTER 90W DELTA ADP-90SB AP.09001.013 BBEA LF ADAPTER 90W 3PIN DELTA ADP- AP.09001.014...
  • Page 138 Category Part Name and Description Acer Part No. Cables LAUNCH BOARD CABLE 50.AR501.002 MEDIA BOARD CABLE 50.AR501.005 TOUCHPAD BOARD CABLE 50.AR501.006 USB BOARD CABLE 50.AR501.003 BLUETOOTH BOARD CABLE 50.AR501.007 AUDIO BOARD CABLE 50.AR501.001 DC-IN CABLE 90W 50.AQ301.001 TV TUNER BOARD CABLE 50.AQE01.001...
  • Page 139 Category Part Name and Description Acer Part No. LOWER CASE W/MODEM CABLE&FAN 60.AQE01.001 BRACKET&SPEAKER FOR TV SPEAKER SUB WOFFER 23.AR501.001 SPEAKER SET 23.AR501.002 EXPRESS DUMMY CARD 42.AR501.004 NEW CARD DUMMY CARD 42.TK901.005 SD DUMMY CARD 42.TK901.006 MIDDLE COVER 42.AR501.001 UNITLOAD COVER 42.AR501.002...
  • Page 140 Category Part Name and Description Acer Part No. CPU INTEL CELERONM T1600 1.66G KC.16001.CMT 1M 667 DUAL CORE, MV CPU INTEL CELERON 575 PGA 2.0G KC.N0001.575 1M 667 MV DVD Module ODD TOSHIBA SUPER-MULTI DRIVE KU.00801.021 12.7MM TRAY DL 8X TS-L633A LF W/O...
  • Page 141 Category Part Name and Description Acer Part No. HDD 120GB 5400RPM SATA II HGST KH.12007.014 HTS542512K9SA00 BRONCO-B LF HDD 120GB 5400RPM SATA SEAGATE KH.12001.032 ST9120817AS LF HDD 120GB 5400RPM SATA TOSHIBA KH.12004.007 MK1246GSX LF HDD 120GB 5400RPM SATA WD KH.12008.019...
  • Page 142 Category Part Name and Description Acer Part No. KEYBOARD 14_15KB-FV3 BLACK KB.INT00.455 E89KS NORWEGIAN (ASPIRE BLACK) KEYBOARD 14_15KB-FV3 BLACK KB.INT00.457 E88KS KOREAN (ASPIRE BLACK) KEYBOARD 14_15KB-FV3 BLACK KB.INT00.458 E93KS JAPANESE (ASPIRE BLACK) KEYBOARD 14_15KB-FV3 BLACK KB.INT00.459 E89KS ITALIAN (ASPIRE BLACK) KEYBOARD 14_15KB-FV3 BLACK KB.INT00.462...
  • Page 143 Category Part Name and Description Acer Part No. MAINBOARD MAINBOARD HOMA_2 INTEL GL40 MB.TRM01.001 ICH9 LF W/RTC BATTERY&MODEM&MODEM CABLE W/O FINGER PRINT MEMORY SODIMM 1GB DDRII667 HYNIX KN.1GB0G.012 HYMP112S64CP6-Y5 LF SODIMM 1GB DDRII667 SAMSUNG KN.1GB0B.016 M470T2864QZ3-CE6 SODIMM 1GB DDRII667 INFINEON KN.1GB02.036...

  • Page 144: Extensa 5230/5630Z And Travelmate 5330 Series

    Appendix A Model Definition and Configuration Extensa 5230/5630Z and TravelMate 5330 Series Appendix A...
  • Page 145 Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 146 Specification CRT Port Test CRT Monitor Acer 211c 21”, ViewSonic G220F, ViewSonic PF790 19” LCD Monitor Acer FP751 17” TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500 Projector Dell 3300MP USB Port Test USB Keyboard/Mouse...
  • Page 147 Item Specification PCMCIA Test LAN/Modem Card TDK CardBus Ethernet 10/100 32-Bit CBE-10/100BTX Storage Card Hitachi Microdrive 4G 1394 Card Buffalo 1394 Interface Cardbus (IFC-ILCB/DV) USB2.0 Card IBM EtherJet CardBus Adapter 10/100 Wireless Lan Card Cisco Wireless LAN Card 802.11a (Not recommended for wireless ready NETGEAR Wireless LAN card 802.11a model) ISDN Card...
  • Page 148 Appendix B...
  • Page 149 This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 150 Appendix C...
  • Page 151 Index Features Fingerprint Board AFLASH Utility Flash Utility Antennas fpc cable Audio FRU (Field Replaceable Unit) List Battery Pack Hard disk BIOS Hard Disk Drive Module vendor Version 37–48 Hibernation mode BIOS Utility hotkey Navigating Onboard Device Configuration Hot Keys 41, 42 Security System Security...
  • Page 152 media access on indicator Undetermined Problems Memory Check utility Model Definition 37–48 BIOS Modem Board view Notebook Manager left hotkey rear right num lock on indicator Windows 2000 Environment Test Online Support Information WLAN Board Panel Bottom left PC Card Power System Check Battery Pack Power Adapter...

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Extensa 5230 series

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