Related Manuals for Dell WL7024
Summary of Contents for Dell WL7024
- Page 1 Dell Premier Wireless ANC Headset WL7024 User’s Guide Regulatory Model: HS2405/UD2403/DS2402 March 2024 Rev. A00...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Installing Dell Peripheral Manager on Windows ........ - Page 4 For European, Middle Eastern and African customers: ..........31 For non-U.S.
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Page 5: What's In The Box
What’s in the box Table 1. Headset components and descriptions. Component image Component description WL7024 headset Carry case USB Type-C to USB Type-C charging cable 3.5 mm audio cable Documents USB Type-C charging dock USB Type-C wireless audio receiver USB Type-A adapter... -
Page 6: Features
NOTE: Charge the headset before turning it on for the first time. NOTE: The documents that are shipped with your headset may vary depending on the region. NOTE: The carrying case protects the headset and prevents it from dust. Features Headset Figure 1. -
Page 7: Accessories
Operating humidity 5% to 90% relative humidity Compatible accessories (sold separately) Table 5. Compatible accessories. Component description Component Compatible replacement ear cushion Dell Premier Wireless Headset Ear Cushions – HE724 Replacement audio wireless receiver Dell Wireless Audio Receiver – HR024 Specifications... -
Page 8: Charging Power Requirement
Charging power requirement NOTE: The information in this section is applicable only to the European Union (EU) countries. Charging power requirement: The power delivered by the charger must be between minimum 2.5W required by the radio equipment, and maximum 2.5W in order to achieve the maximum charging speed. - Page 9 Rekwiżit dwar il-potenza tal-iċċarjġar: Il-potenza pprovduta miċ-ċarġer trid tkun bejn il-minimu ta’ 2.5W meħtieġ mit-tagħmir tar-radju tiegħek, u l-massimu ta’ 2.5W biex tinkiseb il-veloċità massima tal-iċċarġjar. Vereiste oplaadstroom: De stroom die door de oplader wordt geleverd, moet tussen minimaal 2.5W, vereist door de radioapparatuur, en maximaal 2.5W zijn om de maximale oplaadsnelheid te bereiken.
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Page 10: Charging The Headset
Charging the headset The headset can be charged using the USB Type-C charging cable or the charging dock. When it is charging, the power LED and busy light LED light up white and the LEDs turn off when the battery is fully charged. Battery charging time to fully charge the headset takes about 3 hours. -
Page 11: Wired Charging Over Usb Type-C
Wired charging over USB Type-C Connect the USB Type-C charging cable to the USB Type-C port on your headset. 2. Connect the other end of the USB Type-C port to the computer or USB wall charger. Figure 6. Wired charging Battery status You hear voice prompts of battery level when you turn on the headset - battery high or medium or low. -
Page 12: Turning On Or Off The Headset
Connecting your wireless headset to your devices Your headset can be connected with devices using wireless audio receiver, Bluetooth and Dell Pair, or audio cable. You can connect and switch between a laptop, desktop, or any compatible device. We recommend to use the wireless headset with the wireless audio receiver for best experience. -
Page 13: Bluetooth Dell Pair Connection
Dell Pair is pre-installed on certain Dell computers. For more information about the list of Dell Pair compatible devices, see www.dell.com/support/kbdoc/000201693. If the laptop model number is supported and Dell Pair is not available, then you can manually download and install the application. Open the Dell support home page: www.dell.com/support... - Page 14 3. Dell Pair notifies when a supported device is turned on. Click Pair to begin the Bluetooth pairing with the device. Figure 11. Bluetooth pairing starts Figure 12. Bluetooth pairing in progress 4. The wireless headset is ready for use once pairing is successful. You hear a device connected voice prompt.
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Page 15: Connecting The Headset To Your Device Using Bluetooth
Connecting the headset to your device using Bluetooth Turn on Bluetooth in your smartphone, tablet, or laptop before connecting the headset through Bluetooth. Figure 14. Turning on Bluetooth 2. Press the power button to turn on the headset. Then press and hold the power button for 3 seconds to start pairing. You hear a Bluetooth pairing voice prompt and the power LED begins rapidly flashing in blue. - Page 16 4. Ensure that the Bluetooth is turned on. Figure 17. Enable Swift Pair 5. Place your headset near your computer. The New Dell WL7024 found window appears. 6. Click Connect and confirm the pairing process on both the headset and your computer Figure 18.
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Page 17: Connecting The Headset To Your Device Using The Audio Cable
6. Confirm that both the headset and the device are paired. After the headset and a device are paired, they connect automatically when the Bluetooth is enabled and within Bluetooth range. The connection occurs unless the headset is in wired audio mode. Figure 20. -
Page 18: Configuring The Headset On Your Computer
If using the Bluetooth connection, select the Dell Headset WL7024 as the default playback, and default communication device. Figure 23. Sound settings 3. Click the Recording tab and set the Dell Headset WL7024 as the default device. Adjust headset microphone volume and computer sound volume accordingly. Figure 24. -
Page 19: Multilink Mode
4. Click the Communications tab, select Do nothing, and then click OK. Figure 25. Communications tab Multilink mode In multilink mode, you can connect your headset with up to two hosts simultaneously over Bluetooth or wireless audio receiver. The host that is connected over the wireless audio receiver always has the priority. -
Page 20: Using The Headset
Using the headset Adjusting the headset Adjust the headband and ear cushions to find the optimal fit for your head. The earcups can be rotated clockwise 20 degrees and counterclockwise 90 degrees. Figure 26. Adjusting the headset Using the headset... -
Page 21: Boomless Microphone Sound Capture
For optimal voice capture, ensure that the headband is at its normal position and the earcup is oriented correctly. Figure 28. Optimal voice capture NOTE: You experience the sidetone effect when you rub or scratch the microphone opening during a call. Select your preferred sidetone level or disable this function in Dell Peripheral Manager. Using the headset... -
Page 22: Wear Detection
You can temporarily pause music by lifting one earcup from your head. Playback resumes automatically when you return the earcup on your ear. You can customize the wear detection settings in Dell Peripheral Manager. Different wear detection scenarios are described in the table below: Table 8. -
Page 23: Using Teams
Using Teams NOTE: Teams function is supported only if you establish the connection from your device to the headset using the wireless audio receiver. Connect the wireless audio receiver to your device and pair your device with the headset. For more information about pairing, see Connecting the headset to your device using the wireless audio receiver on page 2. -
Page 24: Multimedia And Call Functions
Answer and end the call. NOTE: During the call, the busy light LED turns static red on both earcups. You can modify the busy light LED behavior on Dell Peripheral Manager. NOTE: You hear a ringtone of an incoming call. Using the headset... -
Page 25: Wireless Audio Receiver Led Status
Function Action Reject the incoming call. Touch and hold Downlink noise reduction. Tap three times on the touch zone. (Incoming audio noise cancellation when calling.) NOTE: Downlink noise reduction focuses solely on speech-vocals. For example, if you are using a phone and someone plays music during the online meeting then you can activate this feature to remove the interfering music... -
Page 26: Replacing The Ear Cushions
NOTE: Compatible replacement ear cushion model: Dell Premier Wireless Headset Ear Cushions – HE724 can be purchased at Dell.com. To remove the ear cushion from the headset, hold the earcup firmly and then pull the ear cushion from the middle front. -
Page 27: Updating The Firmware
Installing Dell Audio on your smartphone To download this app, search for Dell Audio on the App Store (for iOS users) and on the Google Play Store (for Android users). Dell Audio app is compatible with iO14 and above and Android 11 and above. -
Page 28: Troubleshooting
Re-establish the connection if necessary. See Connecting your wireless headset to your devices on page • Ensure the wear detection function is triggered on Dell Peripheral Manager. • Use the touch controls on the headset to replay music or increase the volume. - Page 29 • Clean the touch surface (right earcup) with a piece of dry cloth. • Dell Pair notification does not open when a Bluetooth device is Ensure it supports Bluetooth version 5.0 or above. turned on for the first time. •...
- Page 30 Multiple devices with a (?) are found in Device Manager. They are proprietary Bluetooth features or profiles that are supported by WL7024. They are crucial for the proper functionality of Android/iOS phones. Since Windows is not using these profiles, Device Manager displays a (?) when no driver is loaded for these profiles.
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Page 31: Warranty Information
Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dell’s end user contract terms. Dell may also provide an additional hardware warranty –...