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Acer Altos 19000 Pro4 Series User Manual

Acer Altos 19000 Pro4 Series User Manual

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  • Page 1 AcerAltos19000Pro4 Series User’s Guide...
  • Page 2 Acer and its suppliers make no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaim any warranties of merchantability or fitness for a particular purpose. Further, Acer reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revisions or changes.
  • Page 3 (e) sublicense or otherwise make the software available to third parties. The software is the property of Acer or Acer’s supplier and you do not have and shall not gain any proprietary interest in the software (including any modifications or copies made by or for you) or any related intellectual property rights.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions carefully. Save them for future reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4.
  • Page 5 If the product exhibits a distinct change in performance, indicating a need for service 14. Replace the battery with the same type as recommended by Acer. Use of another battery type may present a risk of fire or explosion. Refer battery replacement to a qualified service technician.
  • Page 6 FCC Class A Radio Frequency Interference Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 7: Table Of Contents

    Table of Contents Chapter 1 System Introduction 1.1 Features ...................... 1-1 1.1.1 Intel Pentium Pro Microprocessor..........1-1 1.1.2 System Architecture ............... 1-3 1.1.3 SCSI Backplane Boards..............1-5 1.1.4 Server Management................ 1-5 1.1.5 Redundant Power Supply Subsystem........... 1-6 1.1.6 Security .................... 1-6 1.2 External Configuration................
  • Page 8 Chapter 3 System Configuration 3.1 System Housing ..................3-1 3.1.1 Internal Structure................3-2 3.1.2 Opening and Removing the Housing Doors ........ 3-4 3.1.3 ESD Precautions................3-10 3.1.4 Installing External Devices............3-11 3.1.5 Installing a Hot-swappable SCSI Drive........3-14 3.1.6 Installing an Expansion Board ............. 3-18 3.1.7 Installing and Removing the Thermal Air Guide.......
  • Page 9 4.2.2 Processor Speed ................4-4 4.2.3 Bus Frequency................. 4-4 4.2.4 Internal Cache ................. 4-4 4.2.5 External Cache ................4-5 4.2.6 Floppy Drive A ................4-5 4.2.7 Floppy Drive B ................4-5 4.2.8 IDE Primary Channel Master............4-5 4.2.9 IDE Primary Channel Slave ............4-5 4.2.10 Total Memory..................
  • Page 10 4.5.7 System Boot Drive ................ 4-16 4.5.8 MP Compliant Revision ............... 4-16 4.6 Advanced Configuration ................ 4-17 4.6.1 Onboard Devices Configuration..........4-18 4.6.2 PnP/PCI System Configuration........... 4-24 4.6.3 Memory/Cache Configuration............ 4-26 4.6.4 Non-PnP ISA Device Configuration..........4-27 4.7 System Security Setup ................4-31 4.7.1 IDE Disk Drive Control..............
  • Page 11 5.3.7 What To Do If Your Nonvolatile Memory Is Invalid....5-21 5.3.8 PCI Devices IRQ Assignment ............5-22 5.3.9 Peripheral Device Status .............. 5-22...
  • Page 12 Chapter 6 SCSISelect Configuration Utility 6.1 SCSISelect Configuration Utility Overview ..........6-1 6.1.1 Default Values................. 6-1 6.1.2 When to Use the SCSISelect Utility ..........6-3 6.1.3 Running the SCSISelect Utility ............6-3 6.2 SCSISelect Utility Options ................. 6-4 6.2.1 Configure/View Host Adapter Settings Menu ......6-6 6.2.2 SCSI Disk Utilities.................
  • Page 13 Appendix A System Resources A.1 Memory Map ....................A-1 A.2 I/O Address Map ..................A-2 A.3 Interrupt Channels..................A-4 Appendix B SCSI Backplane Boards B.1 Features ..................... B-1 B.2 Layout......................B-2 B.3 Jumper Settings..................B-3 B.4 Hard Disk ID Switch Settings..............B-4 B.5 Channel Configuration................B-6 B.6 Front Panel Board ..................B-10 B.7 Power Subsystem..................B-12 B.8 Installing a New Power Supply Module..........B-13...
  • Page 14 List of Figures Pentium Pro Processor Architecture ............1-2 System Architecture ................. 1-3 Front Panel ....................1-7 Front Panel Features ................. 1-8 RDM LED ....................1-15 Rear Panel....................1-16 Front Wheel Lever ..................2-2 Connecting the System Power Cable ............2-3 Connecting a Keyboard................
  • Page 15 3-15 Connecting the Drive Cables (Wide SCSI Drive) ......... 3-16 3-16 Installing a Hot-swap Drive Tray............3-17 3-17 Locking the Drive Tray Switch.............. 3-17 3-18 Removing a Bracket Cover ..............3-18 3-19 Installing a PCI Expansion Board............3-19 3-20 Removing the Thermal Air Guide ............3-21 3-21 Reinstalling the Thermal Air Guide ............
  • Page 16 Boot Device Options Screen..............6-10 SCSI Device Configuration Screen for AIC-7880 ......... 6-11 Advanced Configuration Options Screen..........6-15 6-10 SCSI Disk Utilities Screen for AIC-7880..........6-18 B-1 SCSI Backplane Board ................B-2 B-2 Settings for Jumpers J3 and J4..............B-3 B-3 Hard Disk ID Switch Settings (split, dual-channel (default)) ....
  • Page 17 B-26 System Boards and Power Subsystem Interconnections ....B-29 List of Tables 1-1 LED Indicator Description..............1-10 1-2 LCD Messages..................1-13 3-1 Removing the Housing Doors ..............3-7 3-2 Jumper Settings..................3-25 3-3 CPU Frequency Ratio (JP3) ..............3-26 3-4 Connector Functions................3-27 3-5 Memory Configurations................
  • Page 18 About this Manual Purpose This system guide aims to give you all the necessary information to enable you to set up and operate the AcerAltos 19000Pro4 system. Manual Structure This system guide consists of six chapters and two appendixes. Chapter 1 System Introduction This chapter generally describes the system’s unique features and powerful architecture.
  • Page 19 Chapter 5 Diagnostics and Utilities This chapter gives a brief description of Advanced Server Manager Pro (ASM Pro) and Remote Diagnostic Manager (RDM) and explains how to use the EISA Configuration Utility (ECU). Chapter 6 SCSISelect Configuration Utility This chapter describes the SCSISelect Configuration Utility that allows you to change SCSI controller settings without opening the computer or changing jumpers.
  • Page 20 Conventions The following are the conventions used in this manual: Denotes actual messages that Screen messages appear onscreen. , etc. Represent the actual keys that you have to press on the keyboard. NOTE Gives bits and pieces of additional information related to the current topic.
  • Page 21: Chapter 1 System Introduction

    Chapter 1 System Introduction Features The AcerAltos 19000Pro4 is a powerful 64-bit quad-processor capable system loaded with a host of new and innovative features. The system offers a new standard for flexible productivity ideal for local area networks and multiuser server environments. 1.1.1 Intel Pentium Pro Microprocessor The Intel Pentium Pro processor is the heart of the AcerAltos 19000Pro4 system.
  • Page 22: Pentium Pro Processor Architecture

    First-level and Second-level Cache The Pentium Pro processor has a 16-KB first-level and either 512 or 1024-KB second- level cache. These caches produce a high hit rate that reduces the processor’s external memory bandwidth requirements. Advanced Peripheral Interrupt Controller (APIC) The APIC unit inside the CPU along with the I/O APIC unit facilitate multiprocessor interrupt management.
  • Page 23: System Architecture

    1.1.2 System Architecture The system bus, PCI buses, EISA bus, Intel 450GX PCI bridge (OPB), Intel 450GX memory controller (OMC), PCI/EISA Bridge (PCEB), and EISA system controller (ESC) comprise the basic system architecture. 450GX 450GX 450GX Figure 1-2 System Architecture Chapter 1 - System Introduction...
  • Page 24 System Bus The system bus is the CPU’s major connection to all the system devices, primarily the PCI and EISA bridges, and the memory controllers. It can handle as many as eight outstanding transactions at a time through the transaction pipelining feature in which consecutive tasks from the CPU are queued in and transported to the designated devices on a first-in first-out basis.
  • Page 25: Scsi Backplane Boards

    Intel 450GX PCI Bridge The Intel 450GX PCI bridge is a low-cost I/O subsystem solution for high-performance systems. The bridge translates transactions between the system bus and the PCI buses using 32-byte buffers for inbound and outbound postings. The use of two bridges in the system creates an architecture that allows faster data transfers.
  • Page 26: Redundant Power Supply Subsystem

    1.1.5 Redundant Power Supply Subsystem The system comes with a power backplane that has two 400-watt power supply modules, upgradable to three. The power subsystem supports a redundant configuration such that even if one power supply fails, the remaining two continues to work together to supply the 800-watt requirement for a fully-configured system.
  • Page 27: External Configuration

    External Configuration 1.2.1 Front Panel The system front panel is divided into two sections. The upper front panel consists of the diskette/CD-ROM/tape drive bays, keylock, power switch, LED indicators, LCD display screen, and an embedded reset switch. The lower part contains the externally accessible hard disk drive bays with 14 drive trays for wide SCSI drives.
  • Page 28: Front Panel Features

    Front Panel Features Figure 1-4 gives a closer look at the upper front panel features. LCD Display Screen LED Indicators 5.25-inch Drive Bays CD-ROM Drive Power Switch Reset Switch (embedded) 3.5-inch Diskette Drive Keylock Figure 1-4 Front Panel Features CD-ROM Drive The basic system comes with a SCSI CD-ROM drive already installed.
  • Page 29 Power Switch The power switch allows you to turn the system power on or off. Reset Switch Pressing the reset switch generates a hardware reset pulse that restarts the system initializing all the registers, buffers, and memory subsystems. Keylock The keylock gives security to the system against unauthorized users. Turning the keylock to the unlocked position enables the power and reset switches.
  • Page 30: Led Indicator Description

    LED Indicators Table 1-1 LED Indicator Description LED Icons Description Power Status Indicates that power is on. This color also Green denotes that the system is running on a good supply of AC power. Indicates that power is on. The AC power supply fails and the system is running on battery power.
  • Page 31 Table 1-1 LED Indicator Description (continued) LED Icons Description Battery Status Normally, this color indicates that the (continued) battery is bad. However, there are times when the battery LED turns red for a few seconds due to other factors and NOT because the battery is bad.
  • Page 32 In these instances, the battery LED may turn red for a few seconds but DOES NOT necessarily indicate that the battery is bad. • System Startup At system power on, the battery LED shows red light when the system performs initialization and self-tests.
  • Page 33: Lcd Messages

    Table 1-2 lists the LCD messages from the system BIOS and the microcontroller at power on. Table 1-2 LCD Messages Message Description This is the first message that appears on the Hello! Welcome ! LCD screen. This message indicates that the microcontroller works fine.
  • Page 34 Table 1-2 LCD Messages (continued) Message Description Battery Fails ! Normally, this message indicates that the battery is bad and must be replaced with a new one. There are times when this message appears for a few seconds but do not necessarily mean that the battery is bad.
  • Page 35 RDM LED The RDM LED located on the lower right panel enables the remote diagnostic management feature. Refer to the Remote Diagnostic Manager (RDM) User’s Guide for information on the RDM feature. RDM Icon RDM LED Figure 1-5 RDM LED Chapter 1 - System Introduction 1-15...
  • Page 36: Rear Panel

    1.2.2 Rear Panel The rear panel includes the connectors for the keyboard, mouse, VGA monitor, printer, and serial devices. Below the connectors are the slot openings for expansion boards. On the lower left is the socket for the system power cable. Keyboard Port Mouse Port Serial Port 2...
  • Page 37: Chapter 2 Setting Up The System

    Chapter 2 Setting up the System This chapter tells how to install and set up the system. It gives instructions on how to select a site for the system, prepare the system for use, connect basic peripherals, and start up the system. Pre-installation Requirements 2.1.1 Selecting a Site Before unpacking and installing the system, select a suitable site for the system for...
  • Page 38: 2.1.3 Preparing The System Unit

    2.1.3 Preparing the System Unit Do the following to begin setting up the system: 1. Unlock the front wheels and move the system to your desired site. The system housing design allows for easy transport in spite of its size. It comes with four wheels that facilitate short-distance transits.
  • Page 39: Connecting The System Power Cable

    System Power Cable Figure 2-2 Connecting the System Power Cable...
  • Page 40: Basic Connections

    Basic Connections The system unit, keyboard, mouse, and monitor constitute the basic system. Before connecting any other peripherals, connect these peripherals first to test that the basic system is running properly. 2.2.1 Keyboard Figure 2-3 Connecting a Keyboard...
  • Page 41: 2.2.2 Mouse

    2.2.2 Mouse Figure 2-4 Connecting a Mouse...
  • Page 42: 2.2.3 Vga Monitor

    2.2.3 VGA Monitor Figure 2-5 Connecting a VGA Monitor...
  • Page 43: System Startup

    System Startup After making sure that you have set up the system properly and connected all the required cables, you may now apply power to the system. 2.3.1 Unlocking the Front Panel Security The system has a keylock on the front panel to prevent unauthorized use. Before power on, open the lock with the key that comes with the system.
  • Page 44: System Power On

    messages on the LCD display screen. The POST messages indicate if the system is running well or failed any of the tests. See Table 1-1 for a list of the LCD messages. If the system does not turn on or boot after pressing the power switch, go to the next section for the possible causes of the boot failure.
  • Page 45: Power-On Problems

    Aside from the self-test messages, you can determine if the system is in good condition by checking if the following occurred: • Power indicator LED on the front panel lights up • Power, Num Lock, and Caps Lock LED indicators on the keyboard light up Power-on Problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure.
  • Page 46: Microswitch Location

    The right panel or left panel door, or both, may be ajar. Close the panel door/s completely. The system has two microswitches located right inside the lower front corners of the housing. The microswitches connect to the power backplane and are in direct contact with the left and right panel doors.
  • Page 47 Loose or improperly connected internal power cables. Refer to section 3.6 in Chapter 3 for the power cable connections and check the internal cable connections. If you are not confident that you can perform this step, ask a qualified technician to help you. If you have gone through the preceding actions and the system still fails to boot, ask your dealer or a qualified technician for...
  • Page 48: Chapter 3 System Configuration

    Chapter 3 System Configuration The system hardware consists of six major components: housing, system board, memory board, front panel board, SCSI backplane boards, and power supply subsystem. This chapter discusses the system hardware configuration in detail. System Housing The system housing is heavy-duty steel chassis in a twin-tower design. The spacious housing boasts high expansion capability and configuration flexibility.
  • Page 49: Internal Structure

    3.1.1 Internal Structure The housing is symmetrically divided into left and right panels. The system internal components are accessible through the panels. Left Panel The main part of the left panel houses the system board, memory board, and expansion boards. At the back of the left panel are the keyboard, mouse, video, parallel, and serial ports, and the slot openings for installation of EISA and PCI expansion boards.
  • Page 50: Right Panel System Components

    Right Panel The power subsystem fills up most of the rear right panel. It consists of a power backplane and a metal rack that holds up to three 400-watt power supply modules. In the bottom compartment of the power supply rack are the charger board and the optional internal UPS.
  • Page 51: Opening And Removing The Housing Doors

    3.1.2 Opening and Removing the Housing Doors The system housing has four doors, two on the front, one on the left panel, and one on the right panel. The housing includes security locks to prevent unauthorized access to the internal components. Opening the Left Panel Door To open the left panel door, insert the key into the lock then turn it counter-clockwise until it reaches the unlocked icon.
  • Page 52: Unlocking And Opening The Lower Front Door

    Opening the Lower Front and Right Panel Doors There are two security locks on the right panel door. One secures the lower front door to protect the SCSI hard disks, and the other one secures the right panel internal components. When you want to access the SCSI hard disks, insert the key into the lower lock and turn it clockwise until it points to the unlocked icon.
  • Page 53: Unlocking And Opening The Right Panel Door

    When accessing the components inside the right panel, open the lower lock then the upper lock on the right panel door. Pull the door open by the hollow holder. Figure 3-6 Unlocking and Opening the Right Panel Door AcerAltos 19000Pro4 Series User’s Guide...
  • Page 54: Removing The Housing Doors

    Removing the Doors When installing components, unlock and remove the door or doors that hinder your way. Table 3-1 tells you which door to remove in specific instances to facilitate component installation. Turn OFF the system power and unplug the power cord and all peripherals before opening the system or connecting or removing any peripheral device.
  • Page 55: Removing The Right Panel Door

    The doors are attached to the main housing by screwless hinges. Follow these steps to remove a door. 1. Unlock the door with the key (when necessary). 2. Open it to more than a 45° angle. 3. Lift it up about an inch, then move it away from the housing. Figures 3-7 to 3-10 show how to remove the housing doors and upper front panel cover.
  • Page 56: Removing The Upper Front Panel Cover

    Figure 3-8 Removing the Upper Front Panel Cover Figure 3-9 Removing the Upper Front Panel Door Chapter 3 - System Configuration...
  • Page 57: Esd Precautions

    Figure 3-10 Removing the Lower Front Panel Door 3.1.3 ESD Precautions Always observe the following ESD (electrostatic discharge) precautions before installing any system component: 1. Do not remove any system component from its packaging unless you are ready to install it. 2.
  • Page 58: Installing External Devices

    DO NOT attempt the procedures in the following sections unless you are confident of your capability to perform them. Otherwise, ask a service technician for assistance. Turn OFF the system power and unplug the power cord and all peripherals before opening the system or connecting or removing any peripheral device.
  • Page 59 2. Attach the drive guides on the sides of the external device that you wish to install. Figure 3-11 Attaching the Drive Guides If you are installing a SCSI device, set its SCSI ID. Set the terminator if the SCSI device is the last one on a SCSI bus.
  • Page 60: Installing An External Device

    3. Insert the drive into the bay. Figure 3-12 Installing an External Device 4. Connect the drive power and signal cables. Chapter 3 - System Configuration...
  • Page 61: Installing A Hot-Swappable Scsi Drive

    3.1.5 Installing a Hot-swappable SCSI Drive The system supports three kinds of hot-swappable drive trays, one with wide SCSI interface board and one with narrow SCSI interface board. The third is the single connector architecture (SCA) type. The installation steps for the wide and narrow SCSI drives are basically the same except for connecting the wide SCSI drive ID cable.
  • Page 62 3. Hold the handle of a drive tray. Pull it upward until it is at a 90-degree angle with the tray and you hear a click. You may need to exert force to pull the tray handle 4. Pull the drive tray out. Figure 3-14 Pulling a Hot-swap Drive Tray Out 5.
  • Page 63 6. Place the drive on the tray and connect the SCSI cable, drive ID cable (for wide SCSI only), and power cable. Make sure that all cables are properly and completely connected. Drive ID Cable Power Cable Wide SCSI Cable LED Cable Figure 3-15 Connecting the Drive Cables (Wide SCSI Drive) 7.
  • Page 64: Installing An Expansion Board

    8. Push the drive handle into place. Figure 3-16 Installing a Hot-swap Drive Tray 9. Push the drive tray switch to the Lock/Power On position. Lock/Power On Figure 3-17 Locking the Drive Tray Switch 3.1.6 Installing an Expansion Board Follow these steps to install a PCI expansion board:...
  • Page 65 1. Remove the bracket cover opposite an empty PCI slot. Save the screw for later use. Figure 3-18 Removing a Bracket Cover 2. Align the board with the slot. 3. Insert the board into the slot until it fits completely. 4.
  • Page 66 Figure 3-19 Installing a PCI Expansion Board 5. Follow the same steps when installing an EISA board. Just make sure that you remove the bracket cover opposite an EISA slot. If you installed an EISA board, run the EISA configuration utility (ECU) to reconfigure the system.
  • Page 67: Installing And Removing The Thermal Air Guide

    3.1.7 Installing and Removing the Thermal Air Guide On the right side of the housing, a metal thermal air guide directs the hot air from the disk drives to the fan exhausts on the rear of the housing. The air guide helps maintain good air circulation within the housing.
  • Page 68: Removing The Thermal Air Guide

    Figure 3-20 Removing the Thermal Air Guide...
  • Page 69: Reinstalling The Thermal Air Guide

    Reinstalling the Thermal Air Guide Follow these steps to replace the thermal air guide in the housing: 1. Position the air guide in its place between the hard disk drives and the power supply rack. 2. Make sure that the air guide fits properly. 3.
  • Page 70: System Board

    System Board The system board carries all the major system components including the two sockets for the Intel Pentium Pro CPUs. Figure 3-22 shows the major components on the system board. 3.2.1 Layout 9 10 VRM connector 1 Video port Pentium Pro CPU socket 1 Serial port 1 VRM connector 3...
  • Page 71: Jumpers And Connectors

    3.2.2 Jumpers and Connectors Rear Heat Sink Hook Thermal Sensor Cable CPU Socket Base Fan Power Cable CPU Socket Lever Front Heat Sink Hook (locking hook) Figure 3-23 shows the jumper and connector locations on the system board. Figure 3-23 Jumper and Connector Locations In this figure, the blackened pin of a jumper represents pin 1.
  • Page 72: Jumper Settings

    Reserved Reserved (Open) 1-2* Reserved 1-2* Reserved 1-2* Reserved 1-2* Reserved 1-2* Reserved 1-2* Reserved JP10 1-2* Acer BIOS Reserved Password Security JP11 Check password 2-3* Bypass password JP12 Reserved Onboard VGA JP13 1-2* Enabled Disabled JP14 Reserved CPU Bus Frequency...
  • Page 73 Table 3-3 CPU Frequency Ratios (JP3) JP3 Settings Core/Bus C = Closed (Processor pin connected to Vss) O = Open DO NOT change JP3 settings unless you are qualified to do so. Ask a technician if you need help when configuring the jumper.
  • Page 74: Connector Functions

    Connector List Table 3-4 Connector Functions Connector Function Power connector for ±12V, ±5V Power connector for ±12V, ±5V Power connector for VCC3 Power switch connector Front panel connector Power connector for ±12V, ±5V System fan connector System fan connector System fan connector CN10 System fan connector CN11...
  • Page 75 Table 3-4 Connector Functions (continued) Connector Function CN26 Voltage regulator module 3 (VRM3) CN27 CPU4 temp. connector CN28 CPU4 fan connector CN29 CPU3 fan connector CN30 CPU3 temp. connector CN31 ITP connector CN32 System fan connector CN33 System fan connector CN34 System fan connector CN35...
  • Page 76: Installing A Pentium Pro Cpu

    3.2.3 Installing a Pentium Pro CPU The basic system includes two Intel Pentium Pro CPUs installed in CPU sockets 1 and 2 (CPU1 and CPU2). Two other second zero-insertion force (ZIF) CPU sockets come with the system board for a multiprocessor configuration. Your CPU package includes a hook-type heat sink.
  • Page 77 Rear Heat Sink Hook Thermal Sensor Cable CPU Socket Base Fan Power Cable CPU Socket Lever Front Heat Sink Hook (locking hook) Figure 3-24 Installing the Hook-Type Heat Sink and Fan 5. Link the rear heat sink hook to the holding tab at the base of the socket, then the front hook to the holding tab on the front.
  • Page 78 6. Connect the CPU fan cable to connector CN17 (for CPU 1) on the system board. See Table 3-5 for the correct fan connector when installing other CPUs. 7. Connect the thermal sensor cable to CN19 (for CPU1) on the system board. See Table 3-5 for the correct thermal sensor connector when installing other CPUs.
  • Page 79: Memory Board

    Memory Board The memory board comes already installed with the basic system. A total of 16 168-pin DIMM sockets reside on the board. The system supports 32, 64, and 128MB ECC/EDO DIMMs and 256MB FPM DIMMs for a maximum total of 4GB of main memory. 3.3.1 Layout Figure 3-25 Memory Board Layout...
  • Page 80: Memory Configurations

    3.3.2 Memory Configurations Some possible memory configurations are shown in the table below. Table 3-5 Memory Configurations Total Bank 1 Bank 2 Bank 3-4 Bank 5-8 Bank 9-12 Bank 13-16 Memory 32MB * 1 32MB 32MB * 1 32MB * 1 64MB 32MB * 1 32MB * 1...
  • Page 81 Table 3-5 Memory Configurations (continued) Total Bank 1 Bank 2 Bank 3-4 Bank 5-8 Bank 9-12 Bank 13-16 Memory 128MB * 1 128MB * 1 128MB * 2 128MB * 4 128MB * 4 1536MB 128MB * 1 128MB * 1 128MB * 2 128MB * 4 128MB * 4...
  • Page 82: Installing A Dimm

    3.3.3 Installing a DIMM To install a DIMM, align it with the socket and press it down until the holding clips secure the DIMM in place. The DIMM socket is slotted to ensure proper installation. If the DIMM does not completely fit, you may have inserted it the wrong way.
  • Page 83: Removing A Dimm

    3.3.4 Removing a DIMM To remove a DIMM, press the holding clips on both sides of the socket outward to release the DIMM. Place your forefingers on the top of the DIMM before you press the holding clips to gently disengage the DIMM from the socket. Figure 3-27 Removing a DIMM...
  • Page 84: Installing The Memory Board

    3.3.5 Installing the Memory Board Follow these steps to install the memory board: 1. Align the memory board with the memory board slot on the system board. See Figure 3-22 for the location of the memory board slot. Install the memory board with the component side up.
  • Page 85 3. Insert one end of the board holding clamp into the hole on the bracket behind the disk drives. 4. Align the clamp rail with the board edge. 5. Insert the other end of the clamp into the hole on the rear panel bracket. Make sure to install the holding clamp properly.
  • Page 86: Reconfiguring The System

    3.3.6 Reconfiguring the System You must enter Setup (see section 4.1) after installing or removing DIMMs to reconfigure the system. Follow these steps to reconfigure the system: 1. Turn the system on. A memory error message appears, indicating that the total memory does not match the value stored in CMOS.
  • Page 87: Scsi Backplane Boards

    SCSI Backplane Boards The two standard SCSI backplane boards provide a convenient interface between the SCSI drives and the system board. Each backplane board includes seven SCSI drive slots to accommodate the drive trays and two SCSI channels to connect to the system board or SCSI controller board.
  • Page 88: Chapter 4 Bios Utility

    Chapter 4 BIOS Utility Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. If you repeatedly receive Run Setup messages, the battery may be bad.
  • Page 89: Entering Setup

    Entering Setup To enter Setup, press the key combination You must press while the system is booting. This key combination does not work during any other time. The BIOS Utility main menu then appears: BIOS Utility System Information Product Information Disk Drives Startup Configuration Advanced Configuration...
  • Page 90: System Information

    System Information The following screen shows the items that appear when you select System Information from the main menu. System Information Page 1/1 Processor ....Pentium Pro Processor Speed ... 200 MHz Bus Frequency ..... 66 MHz Internal Cache .... 16 KB, Enabled External Cache ....
  • Page 91: Processor

    The following sections explain the parameters. The parameters on the screens show default values. These values may not be the same as those in your system. The grayed items on the screens have fixed settings and are not user-configurable. 4.2.1 Processor The Processor parameter specifies the type of processor currently installed in your system.
  • Page 92: External Cache

    4.2.5 External Cache This parameter specifies the second-level cache memory size currently supported by the system, and whether it is enabled or disabled. For information on how to configure the system memory, see section 3.3.3. 4.2.6 Floppy Drive A This parameter specifies the type of drive designated as Floppy Drive A. For information on how to configure the floppy drives, see section 4.4.1.
  • Page 93: Total Memory

    4.2.10 Total Memory This parameter specifies the total system memory. The memory size is automatically detected by BIOS during the POST. If you install additional memory, the system automatically adjusts this parameter to display the new memory size. 4.2.11 Serial Port 1 This parameter indicates the serial port 1 address and IRQ setting.
  • Page 94: Product Information

    Product Information The Product Information screen contains general data about the system. It includes the product name, main board ID, main board P/N, system BIOS version, etc. This information is necessary for troubleshooting and may be required when asking for technical support. The following screen shows the Product Information items.
  • Page 95: Main Board P/N

    4.3.3 Main Board P/N This parameter specifies the system board’s part number. 4.3.4 System BIOS Version This parameter specifies the system BIOS version. 4.3.5 System BIOS ID This parameter specifies the system BIOS release number. 4.3.6 BIOS Release Date This parameter specifies the official release date of the system BIOS. AcerAltos 19000Pro4 Series User’s Guide...
  • Page 96: Disk Drives

    Disk Drives The Disk Drives menu lets you configure the IDE hard disk and disk drive settings. The following screen shows the Disk Drives parameters and their default settings: Disk Drives Page 1/1 Floppy Drive A ... [1.44-MB, 3.5-inch] Floppy Drive B ... [None] 8 IDE Primary Channel Master 8 IDE Primary Channel Slave ↑↓...
  • Page 97: Floppy Drives

    IDE Primary Channel Master Page 1/1 Type ........[Auto] Cylinder ......[ 0 Head ......[ 0 Sector ......[ 0 Size ......[ 0 ] MB Hard Disk Block Mode ....[Auto] Hard Disk Size > 504MB ....[Auto] ↑↓...
  • Page 98: Ide Drives

    4.4.2 IDE Drives There are two IDE drive option items under the Disk Drives menu. Select the IDE Primary Channel Master if you want to configure an IDE device set as master. Select the IDE Primary Channel Slave if you want to configure an IDE device set as slave. To configure an IDE device designated as master: 1.
  • Page 99 1. Select the IDE Primary Channel Slave option to display its menu. 2. Follow step 2 of the procedure when configuring a master device. Hard Disk Block Mode This function enhances disk performance depending on the hard disk in use. If you set this parameter to Auto, the BIOS utility automatically detects if the installed hard disk drive supports the Block Mode function.
  • Page 100: Startup Configuration

    Startup Configuration The Startup Configuration allows you to specify your preferred setting for bootup. The following screen appears if you select the Startup Configuration option from the main menu: Startup Configuration Page 1/1 System POST Mode .......[ Normal ] Silent Boot ......[Disabled] Num Lock After Boot ....[Enabled ] Memory Test ......[Disabled] Initialize SCSI Before IDE .....[Disabled]...
  • Page 101: System Post Mode

    4.5.1 System POST Mode This parameter allows the system to perform the POST routines in Diagnostic and Normal modes. The Diagnostic mode shows the current status on the front panel LCD display. The default setting is Normal. 4.5.2 Silent Boot This parameter enables or disables the Silent Boot function.
  • Page 102: Initialize Scsi Before Ide

    4.5.5 Initialize SCSI Before IDE When set to Disabled, the system checks for an IDE device, if any, during the boot-up process. When set to Enabled, the system scans for SCSI devices first, whether or not an IDE device is present.
  • Page 103: System Boot Drive

    4.5.7 System Boot Drive This parameter allows you to specify the system search sequence. The selections are: • Drive A then C: The system checks drive A first. If there is a diskette in the drive, the system boots from drive A. Otherwise, it boots from drive C. •...
  • Page 104: Advanced Configuration

    Advanced Configuration The Advanced Configuration option allows you to configure the advanced system memory functions. To avoid damaging the system, do not change any settings in the Advanced Configuration if you are not a qualified technician. The following screen shows the Advanced Configuration parameters. Advanced Configuration Onboard Devices Configuration PnP/PCI System Configuration...
  • Page 105: Onboard Devices Configuration

    4.6.1 Onboard Devices Configuration The Onboard Devices Configuration allows you to configure the onboard communication ports and the onboard devices. Selecting this option from the Advanced Configuration menu displays the following screen: Onboard Devices Configuration Page 1/2 Serial Port 1 .......[Enabled ] Base Address .....[ 3F8h IRQ ......[ 4 Serial Port 2 .......[Enabled ]...
  • Page 106 The following screen shows page 2 of the Onboard Devices Configuration menu. Onboard Devices Configuration Page 2/2 Onboard Floppy Disk Controller ..[Enabled ] Onboard IDE Primary Channel ..[Enabled ] Onboard PS/2 Mouse (IRQ 12) ..[Enabled ] Onboard SCSI1 .......[Enabled ] Boot from SCSI1 Device ...[Enabled ] OnboardSCSI2 ......[Enabled ] Boot from SCSI2 Device ...[Enabled ]...
  • Page 107 Serial Port 2 This parameter allows you to enable or disable the serial port 2. Base Address This function lets you set a logical base address for serial port 2. The options are: • 3F8h • 2F8h • 3E8h • 2E8h This function lets you assign an interrupt for serial port 2.
  • Page 108 Parallel Port This parameter allows you to enable or disable the parallel port. Base Address This function lets you set a logical base address for the parallel port. The options are: • 3BCh • 378h • 278h This function lets you assign an interrupt for the parallel port. The options are IRQ 5 and 7. The Base Address and IRQ parameters are configurable only if Parallel Port is enabled.
  • Page 109: Parallel Port Operation Mode Settings

    Operation Mode This item allows you to set the operation mode of the parallel port. Table 4-1 lists the different operation modes. Table 4-1 Parallel Port Operation Mode Settings Setting Function Standard Parallel Port Allows normal speed one-way operation (SPP) Standard and Bidirectional Allows normal speed operation in a two-way mode...
  • Page 110 Onboard IDE Primary Channel This parameter lets you enable or disable the primary IDE channel. When enabled, it allows access to the devices connected to the primary channel. When disabled, it deactivates the devices. Onboard PS/2 Mouse (IRQ 12) This parameter enables or disables the onboard PS/2 mouse. When enabled, it allows you to use the onboard PS/2 mouse assigned with IRQ12.
  • Page 111: Pnp/Pci System Configuration

    4.6.2 PnP/PCI System Configuration The PnP/PCI System Configuration allows you to specify the settings for your PCI devices. Selecting this option displays the following screen. PnP/PCI System Configuration Page 1/1 PCI IRQ Setting ... [ Auto INTA INTB INTC INTD PCI Slot 1 ....
  • Page 112 PCI IRQ Sharing Setting this parameter to Yes allows you to assign the same IRQ to two different devices. To disable the feature, select No. If there are no IRQs available to assign for the remaining device function, we recommend that you enable this parameter. VGA Palette Snoop This parameter permits you to use the palette snooping feature if you installed more than one VGA card in the system.
  • Page 113: Memory/Cache Configuration

    4.6.3 Memory/Cache Configuration The Memory/Cache Configuration allows you to specify the appropriate settings for your system memory. Selecting the option displays the following screen. Memory/Cache Configuration Page 1/1 Internal Cache (CPU Cache) ..[ Enabled Cache Scheme ......[ Write Back ] Memory at 15MB-16MB Reserved for ..[ System ↑↓...
  • Page 114: Non-Pnp Isa Device Configuration

    Memory at 15MB-16MB Reserved for To prevent memory address conflicts between the system and expansion boards, reserve this memory range for the use of either the system or an expansion board. 4.6.4 Non-PnP ISA Device Configuration The Non-PnP ISA Device Configuration parameters allow you to specify the settings for cards without the plug-and-play (PnP) feature.
  • Page 115 Non-PnP ISA Device Configuration Page 2/4 DMA 0 ---- [No ] DMA 4 -----[---] DMA 1 ---- [No ] DMA 5 -----[No ] DMA 2 ---- [---] DMA 6 -----[---] DMA 3 ---- [No ] DMA 7 -----[No ] Expansion ROM Region C8000h - CBFFFh ------------------- [No ] CC000h - CFFFFh ------------------- [No ] D0000h - D3FFFh ------------------- [No ]...
  • Page 116 Non-PnP ISA Device Configuration Page 4/4 I/O Region 2C0h-2CFh ----- [No ] 3A0h-3AFh --- [No ] 2D0h-2DFh ----- [No ] 3B0h-3BFh --- [No ] 2E0h-2EFh ----- [No ] 3C0h-3CFh --- [No ] 2F0h-2FFh ----- [No ] 3D0h-3DFh --- [No ] 300h-30Fh ----- [No ] 3E0h-3EFh --- [No ] 310h-31Fh ----- [No ]...
  • Page 117 I/O Region The items under this parameter allow you to reserve 16-byte memory address ranges for non- PnP devices. When the system configures PnP devices, the address ranges that you marked will not be used anymore. You can assign memory addresses to non-PnP devices at random as long as you cover the address range required by the device.
  • Page 118: System Security Setup

    System Security Setup The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears if select System Security from the main menu. System Security Page 1/1 IDE Disk Drive Control Floppy Drive ..
  • Page 119: Ide Disk Drive Control

    4.7.1 IDE Disk Drive Control The disk drive control features allow you to control the floppy drive or the hard disk drive boot function to prevent loading operating systems or other programs from a certain drive while the other drives are operational. Table 4-2 lists the drive control settings and their corresponding functions.
  • Page 120: Setup Password

    4.7.2 Setup Password The Setup Password prevents unauthorized access to the BIOS utility. Setting a Password 1. Make sure that JP11 is set to 2-4 (bypass password). You cannot enter the BIOS utility if a Setup password does not exist and JP11 is set to 1-2 (password check enabled).
  • Page 121 6. Retype the password then press After setting the password, the system automatically sets the Setup Password parameter to Present. 7. Press to exit the System Security screen and return to the main menu. 8. Press to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data.
  • Page 122 4. Press to exit the System Security screen and return to the main menu. 5. Press to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data. 6. Select Yes to save the changes. Bypassing the Setup Password If you forget your setup password, you can bypass the password security feature by hardware.
  • Page 123: Power-On Password

    4.7.3 Power-on Password The Power-on Password secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. To set this password, enter the BIOS utility, select System Security, then highlight the Power-on Password parameter. Follow the same procedure as in setting the Setup password.
  • Page 124: Date And Time

    Date and Time The real-time clock keeps the system date and time. After setting the date and time, you do not need to enter them every time you turn on the system. As long as the internal battery remains good (approximately seven years) and connected, the clock continues to keep the date and time accurately even when the power is off.
  • Page 125: Time

    4.8.1 Date Highlight the items on the Date parameter and press to set the date following the weekday-month-day-year format. Valid values for weekday, month, day, and year are: • Weekdays Sun, Mon, Tue, Wed, Thu, Fri, Sat • Month 1 to 12 •...
  • Page 126: 4.10 Load Setup Default Settings

    4.10 Load Setup Default Settings Use this option to load the default settings for the optimized system configuration. When you load the default settings, some of the parameters are grayed-out with their fixed settings. These grayed parameters are not user-configurable. The following dialog box appears when you select Load Setup Default Settings from the main menu.
  • Page 127: 4.12 Reset Non-Pnp Isa Device Setting

    4.12 Reset Non-PnP ISA Device Setting Selecting this option from the main menu resets all the Non-PnP ISA Device Configuration parameter settings to their defaults. Refer to section 4.6.4 for details on the Non-PnP ISA device parameters. 4.13 Leaving Setup Examine the system configuration values.
  • Page 128: Chapter 5 Diagnostics And Utilities

    Chapter 5 Diagnostics and Utilities Advanced Server Manager Pro (ASM Pro) Advanced Server Manager Pro (ASM Pro) is a server management tool based on the Simple Network Management Protocol (SNMP). It detects server problems related to CPU thermal conditions, performs 5V/3.3V detection, and indicates PCI bus utilization. This feature is designed primarily for server supervisors and management information system (MIS) personnel to help them detect errors or potential trouble spots in their network servers through a single management station.
  • Page 129: Eisa Configuration Utility (Ecu)

    EISA Configuration Utility (ECU) The EISA Configuration Utility (ECU) is a program that allows you to easily configure your EISA computer. Use this utility when you set up your EISA computer for the first time or any time you change your configuration by adding or removing an EISA or ISA board or memory.
  • Page 130: Keyboard Function Keys

    Making Menu Selections You can either use the keyboard or the mouse (if a mouse driver was loaded) to make menu selections in the EISA Configuration Utility program. Using the Keyboard Table 5-1 Keyboard Function Keys Function Moves the cursor to the next field Tab or + Tab or Moves the cursor to the previous field...
  • Page 131 Using the mouse A mouse driver must be loaded in order to use the mouse. When you access the ECU through Acer StartUp, a mouse driver is loaded. Follow these steps to use the mouse when making menu selections: 1. Position the cursor over the desired option then click on the left mouse button to select it.
  • Page 132: Starting The Ecu

    EISA Configuration button on the System Configuration menu. • Use Diskette Maker in Acer StartUp to make an ECU diskette, then insert the ECU diskette into drive A and reboot the system. 2. System messages display, then the ECU logo screen appears. Press any key to continue.
  • Page 133: Ecu Main Menu-Steps In Configuring Your Computer

    ECU Main Menu   Steps in Configuring Your 5.3.2 Computer Steps in configuring your computer Step 1: Important EISA configuration information Step 2: Add or remove boards Step 3: View or edit details Step 4: Examine switches or print report Step 5: Save and exit >Select=ENTER<...
  • Page 134: Important Eisa Configuration Information

    Main Menu Selections Step 1: Important EISA Configuration Information This selection is highlighted when you first enter the main menu. It gives an overview of how to configure your computer with the EISA Configuration Utility. Press Enter to select this item. Then press the up and down arrow keys to move up or down the text. When you select Step 1: Important EISA Configuration Information, the following screen displays: Step 1: Important EISA configuration information...
  • Page 135: Add Or Remove Boards

    Additional information is available in the Help sub-menus that automatically display at the bottom right of the window. The Help submenus consist of a series of screens that describe the ECU process and how the process differs for EISA and ISA boards. Use the up and down arrow keys to read a short explanation of each of the configuration steps.
  • Page 136 Step 3: View or Edit Details The ECU also allows you to view or edit your system configuration information. You may have to edit your system settings when you add or remove boards, when you make other hardware changes or when there are device assignment conflicts. Figure 5-4 shows a sample View or Edit Details screen.
  • Page 137: View Or Edit Details

    Step 3: View or Edit Details ↑ ↓ Press to see all information. Press ENTER to edit the functions of the highlighted item. Press F6 to edit its resources (IRQs, DMAs, I/O ports, or memory). Press F10 when you have finished this step. System –...
  • Page 138: Examine Switches Or Print Report

    Step 4: Examine Switches or Print Report This selection lists the boards installed in your computer. Figure 5-5 shows a sample Examine Switches or Print Report screen. Boards marked with an arrow on the screen may have defined jumpers and switches that you must physically verify.
  • Page 139: Save And Exit

    Step 5: Save and Exit Figure 5-6 shows the Save and Exit screen. Press Enter to save your configuration and exit the ECU program. You can also exit without saving in this step. Step 5: Save and Exit In order to complete the configuration process, you must save your configuration.
  • Page 140: Configuring Your Computer For The First Time

    5.3.3 Configuring Your Computer for the First Time Follow these steps when configuring your computer for the first time: 1. Select Step 1: Important EISA Configuration Information from the ECU main menu. Read through the information then press F10 when you are done. 2.
  • Page 141 6. To print the information, select Print by pressing F7. The Print Settings screen appears. • If you have a printer attached to your computer, select Print all configuration settings or Print settings for selected board or option, then press Enter to print a hard copy of the switch and jumper settings and other configuration information.
  • Page 142: Save And Exit

    8. Select Step 5: Save and Exit, then press Enter. The following screen appears. Step 5: Save and Exit In order to complete the configuration process, you must save your configuration. In this step, you must select whether to save your configuration or to discard your changes before exiting this program.
  • Page 143: Adding Or Removing Boards

    5.3.4 Adding or Removing Boards Each time you add or remove a board, you must reconfigure the computer using the EISA Configuration Utility program. Adding Boards Follow these steps when adding a board: 1. Select Step 2: Add or remove boards from the ECU main menu. Press Enter to display the following screen: Listed are the board and options detected in your computer.
  • Page 144 2. If you want to add or have already added a board, highlight a slot and press h to select an option from the list that appears. 3. Press F10 when done. The ECU main menu displays. 4. Select Step 4: Examine switches or print report, then press Enter. 5.
  • Page 145 If you inserted a different diskette, remember to reinsert the ECU diskette after printing is complete. 9. Press F10 when you are through. The ECU main menu, Steps in Configuring Your Computer, reappears. 10. Select Step 5: Save and Exit, then press Enter. The Save and Exit screen displays. 11.
  • Page 146: System Memory

    5.3.5 System Memory The ECU automatically detects and configures the size of your system memory. When the memory size is changed, enter the ECU and exit/save the configuration. 5.3.6 Viewing or Editing Configuration Details The ECU also allows you to view or edit your system configuration information. You may have to edit your system settings when you add or remove boards, when you made any other hardware changes, or when there are device assignment conflicts.
  • Page 147 View additional system information This option allows you to choose from a menu of options for displaying detailed information about system specifications and resources, including: • Board specifications Displays information about the identification and physical characteristics of your boards • System specifications Displays system statistics and information about the slots in your computer.
  • Page 148 Maintain SCI files menu This option allows you to select from a menu of options regarding System Configuration Information (SCI) files. Select Open... to display a previously created System Configuration Information (SCI) file. This will cause the current configuration information to be lost. Select Save as...
  • Page 149 5.3.8 PCI Devices IRQ Assignment This section, although present in the ECU, does not affect functionality since the BIOS controls these parameters. If you have to change settings, please do so in the BIOS. 5.3.9 Peripheral Device Status This section, although present in the ECU, does not affect functionality since the BIOS controls these parameters.
  • Page 150 Chapter 6 SCSISelect Configuration Utility SCSISelect Configuration Utility Overview The SCSISelect configuration utility allows you to change SCSI controller settings without opening the computer or changing jumpers. 6.1.1 Default Values Table 6-1 lists the settings you can change with the SCSISelect utility and the default value for each setting.
  • Page 151: Default Settings For Scsi Controller And All Devices

    Table 6-1 Default Settings for SCSI Controller and All Devices Global Settings for SCSI Controller and All Devices Default Value Host Adapter SCSI ID SCSI Parity Checking Enabled Host Adapter SCSI Termination Enabled Boot Device Option 0 (zero) Host Adapter BIOS Enabled Support Removable Disks Under BIOS as Fixed Disks Boot only...
  • Page 152 6.1.2 When to Use the SCSISelect Utility Use the SCSISelect utility if you need to • Change any of the default values listed in Table 6-1 • Check and/or change SCSI device settings that may conflict with those of other devices (e.g., SCSI ID) •...
  • Page 153: Options Menu Screen (1 Of 2)

    SCSISelect Utility Options When the SCSISelect utility detects more than one AIC-7880 SCSI controller in your computer, it displays the screen shown in Figure 6-1. Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility BUS Device You have more than one AIC 7880 Ultra/Ultra 01:06h host adapter in your system.
  • Page 154: Options Menu Screen (2 Of 2)

    Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility AIC-7880 Ultra/Ultra W at Bus:Device 01:06h Would you like to configure the host adapter, or run the SCSI disk utilities? Select the option and press <Enter>. Press <F5> to switch between color and monochrome modes. Options Configure/View Host Adapter settings SCSI Disk Utilities...
  • Page 155: Configure/View Host Adapter Settings Screen

    6.2.1 Configure/View Host Adapter Settings Menu The Configure/View Host Adapter Settings menu lists three settings under SCSI Bus Interface Definitions and three additional options, as shown in Figure 6-3: • Host Adapter SCSI ID: changes the host controller SCSI ID from its default value of •...
  • Page 156: Host Adapter Scsi Id Selection Screen For Aic-7880

    Host Adapter SCSI ID This option allows you to change the host controller SCSI ID. Figure 6-4 shows the available IDs for use with the AIC-7880. The default setting is SCSI ID 7. recommend that you not change this setting.) Some operating system software will not run unless the SCSI controller ID is set at ID 7.
  • Page 157: Scsi Parity Checking Selection

    SCSI Parity Checking Select this option to enable or disable SCSI Parity Checking on the SCSI controller. Figure 6-5 displays your choices. The default setting is Enabled. Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility AIC-7880 Ultra/Ultra W at Bus:Device 01:06h Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID ........
  • Page 158: Host Adapter Scsi Termination Selection For Aic-7880

    Host Adapter SCSI Termination This option allows you to configure host controller SCSI termination. Figure 6-6 shows the choices available if you have an AIC-7880. The default setting is Low OFF/High Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility AIC-7880 Ultra/Ultra W at Bus:Device 01:06h Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID ........
  • Page 159: Boot Device Options Screen

    Boot Device Options This option shows the target ID of the device you are booting from. The default setting is 0 (zero). We recommend that you not change this setting. Some operating systems will not run unless the boot device is set at zero. Figure 6-7 shows the Boot Device Options screen.
  • Page 160: Scsi Device Configuration Screen For Aic-7880

    SCSI Device Configuration This option allows you to configure certain parameters of each SCSI device on the SCSI bus. A screen similar to Figure 6-8 appears. The screen shows a column of information for each SCSI ID, even if some SCSI IDs are not assigned to a device. To configure a specific SCSI device, you need to know which SCSI ID it uses.
  • Page 161 Initiate Sync Negotiation This option determines whether the SCSI controller initiates synchronous negotiation with the SCSI device. When set to yes, the SCSI controller initiates synchronous negotiation with the SCSI device. When set to no, the SCSI controller does not initiate synchronous negotiation. The SCSI controller, however, always responds to synchronous negotiation if the SCSI device initiates it.
  • Page 162 Enable Disconnection This option determines whether the SCSI controller allows a SCSI device to disconnect from the SCSI bus (sometimes called Disconnect/Reconnect). Disconnect/Reconnect allows the SCSI controller to perform other operations on the SCSI bus while the SCSI device is temporarily disconnected. When set to yes, the SCSI device may disconnect from the SCSI bus.
  • Page 163 Send Start Unit Command This option, which is supported by some SCSI devices, determines whether the Start Unit Command (SCSI command 1B) is sent to the SCSI device (most devices do not require this). Enabling this option reduces the load on your computer's power supply by allowing the SCSI controller to power-up SCSI devices one-at-a-time when you boot your computer.
  • Page 164: Advanced Configuration Options Screen

    Advanced Configuration Options When you select Advanced Configuration Options, a screen similar to Figure 6-9 appears. Do not change these options unless absolutely necessary. Adaptec AIC7880 Ultra/Ultra W SCSISelect (TM) Utility AIC-7880 Ultra/Ultra W at Bus:Device 01:06h Configuration Advanced Configuration Options SCSI Bus Interface Definitions Host Adapter SCSI ID ........
  • Page 165 Host Adapter BIOS This option enables or disables the SCSI controller BIOS. Default is Enabled. The SCSI controller BIOS must be enabled if you want the computer to boot from a SCSI hard disk drive connected to the SCSI controller. Several SCSISelect options cannot be used unless the SCSI controller BIOS is enabled.
  • Page 166 Extended BIOS Translation for DOS Drives > 1 GByte This option allows you to enable or disable extended translation for SCSI hard disks with a capacity greater than 1 GByte. It is only valid if the SCSI controller BIOS is enabled.
  • Page 167: Scsi Disk Utilities Screen For Aic-7880

    6.2.2 SCSI Disk Utilities When you select SCSI Disk Utilities from the Options menu the SCSISelect utility scans the SCSI bus and lists all SCSI devices installed on the SCSI bus. You will see a screen similar to Figure 6-10. You can easily determine from this screen which SCSI ID is assigned to each device on the SCSI bus.
  • Page 168 Format Disk The Format Disk utility performs a low-level format on disk devices. Most SCSI disk devices are preformatted and do not need to be formatted again. The Adaptec Format Disk utility is compatible with the vast majority of SCSI disk drives. Run it on hard disk drives or removable-media drives that were previously used with a non-Adaptec SCSI controller.
  • Page 169 Configuring Multiple SCSI Controllers The AHA-2940/W/UW SCSI controller is used as an example in the following discussion. To use multiple PCI SCSI controllers, do the following: • Install the boot SCSI controller in the lowest PCI Device number. The Device number is determined by the slot number on the PCI bus.
  • Page 170 Disk Drives Over 1 GByte 6.4.1 Extended Translation Adaptec SCSI controllers have always supported the full range of disk drive capacities under all major operating systems. As disk drives have recently grown beyond 1 GByte in formatted capacity, they have run up against the DOS 1024-cylinder limit. To continue its support for all SCSI disk drive capacities under DOS, Adaptec has included an extended translation scheme for the AIC-7880 SCSI controllers.
  • Page 171 6.4.3 When to Use Extended Translation Drives With Mixed Partitions Use standard translation, not extended translation, on drives formatted with two or more partitions for different operating systems. Partitions for UNIX and NetWare can be larger than 1 GByte when using standard translation. The term UNIX, as used here, includes all versions of AT&T/USL UNIX, SCO v3.2.4 (or later), and ISC v3.0 (or later).
  • Page 172 SCSI Troubleshooting Checklist The AIC-7880 SCSI controller has been tested for compatibility with a wide range of SCSI devices. Most problems that occur during installation result from errors in preparing and connecting devices on the SCSI bus. Answer these questions first if a problem occurs during installation: •...
  • Page 173 BIOS Startup Messages After you have configured your SCSI controller, the SCSI controller BIOS displays a message when you boot your computer. Normally, this message lists the SCSI ID, manufacturer, model number and other information for each SCSI device that the BIOS detects.
  • Page 174 3. Perform a SCSI low-level format with the Format Disk utility under SCSI Disk Utilities in the SCSISelect utility. All data on the target drive will be lost when you run the Format Disk utility. Back up your data before you run it! 4.
  • Page 175 6.6.2 Start unit request failed The BIOS was unable to send a Start Unit Command to the device. Run the SCSISelect utility and disable Send Start Unit Command for the device. Time-out failure during SCSI Inquiry command! Time-out failure during SCSI Test Unit Ready command! Time-out failure during Start Unit command! An unexpected time-out occurred.
  • Page 176 If both SCSI and non-SCSI disk drives are installed, then the non-SCSI disk drive is always the boot device. Booting the Computer from a SCSI Drive The following items may apply for multiple SCSI controller configurations. See the section “Configuring Multiple SCSI Controllers” for more detailed information.
  • Page 177 Using a Standard Drive as C and a SCSI Drive as D • Use the Setup program to map the second standard hard disk (if one exists) out of the configuration. • Disable Onboard SCSI Boot in Setup. • Be sure that the SCSI drive to be used as drive D is set to SCSI ID 0. Check the drive manual for information on setting the SCSI ID for that device.
  • Page 178 Using a SCSI Drive as C and Another SCSI Drive as D • Make sure your computer's CMOS Setup is set to Onboard IDE-Disabled, as is required for SCSI host controllers. Also ensure Onboard SCSI Boot is Enabled. • Be sure that the SCSI drive to be used as drive C is set to SCSI ID 0. Check the disk drive manual for information on setting the SCSI ID for that device.
  • Page 179 Computer Hangs, or SCSI Controller Cannot Always Find the Drives • Check SCSI parity for consistency and be sure SCSI termination is set correctly. • Check cable length and integrity. Check pin-1 orientation. • If the SCSI controller LED remains on when the computer hangs, the host adapter may be interfering with your computer's operation.
  • Page 180 Appendix A System Resources Memory Map Table A-1 System Memory Map Address Name Function 00000000 ~ 0009FFFF 640 KB system memory Main memory Graphics display buffer 000A0000 ~ 000BFFFF 128 KB video RAM 000C0000 ~ 000C7FFF 32 KB I/O expansion Video BIOS 000C8000 ~ 000CFFFF 32 KB I/O expansion...
  • Page 181 I/O Address Map Table A-2 System I/O Address Map Address Range (hex) Device 000 ~ 00F DMA controller - 1 020 ~ 021 Interrupt controller - 1 022 ~ 023 ESC (82374) configuration 040 ~ 043 System timer - 1 048 ~ 04B System timer - 2 NMI status and control...
  • Page 182 Table A-2 System I/O Address Map (continued) Address Range (hex) Device 3B0 ~ 3BF Monochrome display 3C0 ~ 3CF EGA, VGA, SVGA 3D0 ~ 3DF CGA, VGA, SVGA 3F0 ~ 3F7 Floppy disk controller 3F8 ~ 3FF Serial port 1 *4A0 On board peripherals control *4A1 ~ 4A3...
  • Page 183: Interrupt Channels

    Interrupt Channels Table A-3 Interrupt Channels Channel Function IRQ0 Timer output 0 IRQ1 Keyboard IRQ2 Reserved IRQ3 Serial port 2 IRQ4 Serial port 1 IRQ5 Reserved IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real-time clock IRQ9 Reserved IRQ10 Reserved IRQ11 Reserved IRQ12 PS/2 mouse...
  • Page 184 Appendix B SCSI Backplane Boards The two standard SCSI backplane boards provide a convenient interface between the SCSI drives and the system board. Each backplane board includes seven SCSI drive slots to accommodate the drive trays and two SCSI channels to connect to the system board or SCSI controller board.
  • Page 185: Scsi Backplane Board

    Layout Power Connectors Status Signal Connector SCSI Drive Slot Jumper J4 SCSI ID Switch SCSI Channel 1 Channel Configuration Terminators Switches RA4, RA5, RA6 SCSI Channel 2 Terminators RA1, RA2, RA3 SCSI Channel Out Jumper J3 Figure B-1 SCSI Backplane Board...
  • Page 186 Jumper Settings The backplane has two jumpers, J3 and J4, that allow you to select the terminator power source. J4 supports the three upper drive slots (slots 1, 2, and 3) on the backplane. J3 supports the four lower drive slots (slots 4, 5, 6, and 7). Figure B-2 shows the settings for jumpers J3 and J4.
  • Page 187: Hard Disk Id Switch Settings (Split, Dual-Channel (Default

    Hard Disk ID Switch Settings The backplane board comes with seven ID switches that allow you to define up to 14 hard disk IDs. Figure B-3 illustrates the default switch settings (split, dual-channel) with corresponding hard disk IDs; Figure B-3A illustrates combine (single-channel) switch settings with corresponding hard disk IDs.
  • Page 188 Figure B-3A illustrates ‘combine’ (single-channel) switch settings with corresponding hard disk IDs. Figure B-3A Hard Disk ID Switch Settings (combine, single-channel) Normally, hard disk ID7 is assigned to the SCSI controller board. Note that this figure shows a sample configuration; hard disk IDs can be set from 0-15. Channel Configuration You may configure the backplane as single-channel (combine) or dual-channel (split) controller.
  • Page 189: Single-Channel Configuration

    In a single-channel configuration, channel 1 supports the SCSI devices plugged into slots 1 to 7. Set the channel configuration switches to “Combine” and set the terminators accordingly (Table B-1) to achieve a single-channel configuration. Figure B-1 for the locations of the switches and terminators. Connect to Wide SCSI connector on the system board or...
  • Page 190: Terminator Settings For Single-Channel Configuration

    Table B-1 lists the terminator settings for the single-channel configuration. Table B-1 Terminator Settings for Single-Channel Configuration Terminator Setting With External Device RA1, RA2, RA3 Removed RA4, RA5, RA6 Removed Without External Device RA1, RA2, RA3 Installed RA4, RA5, RA6 Removed For configurations with external device, terminate the signal at the external device.
  • Page 191: Dual-Channel Configuration

    Dual-Channel Configuration In a dual-channel configuration, channel 1 supports the devices in slots 1 to 3, and channel 2 supports the devices in slots 4 to 7. Set the channel configuration switches to “Split” and set the terminators accordingly (Table B-2) to achieve a dual-channel configuration.
  • Page 192: Dual Scsi Configuration For Separate Backplane Boards

    Figure B-6 Dual SCSI Configuration for Separate Backplane Boards...
  • Page 193: Dual Scsi Configuration For Single Backplane Board

    Figure B-7 Dual SCSI Configuration for Single Backplane Board Due to the SCSI cable length limitation for ultra-wide transfer, do not connect more than four ultra-wide hard disk drives per channel. If you have a SCSI controller board or a RAID controller board to accommodate the SCSI cables, connect the cable from the backplane to the corresponding channel on...
  • Page 194 Front Panel Board The system includes a front panel controller board that serves as an interface to the internal system components and relays external messages through the LED indicators and the LCD display screen. Refer to section 1.2.1 in Chapter 1 for details on the front panel board functions. Figure B-9 shows the front panel board connections with the internal components.
  • Page 195: Front Panel

    Power Subsystem System Board LCD Module Figure B-9 Front Panel Board Connections...
  • Page 196: Power Subsystem Configuration

    Power Subsystem The power subsystem consists of a power backplane, power supply modules, an optional charger board, and an optional internal UPS. These components are held in place by a metal rack enclosure. The standard system ships with two 400-watt power supply modules installed.
  • Page 197 Installing a New Power Supply Module The system comes with two 400-watt power supply modules installed. The power subsystem design allows you to upgrade the basic power configuration by adding a third power supply module. Make sure to unplug the power cable from the wall socket before you install or remove a power supply module.
  • Page 198 Figure B-10 Removing the Metal Bar Screws 3. Pull out the metal bar from the lower end and unhook the upper end from the housing roof.
  • Page 199 Figure B-11 Pulling Out the Metal Bar 4. Remove the metal cover of the compartment where you intend to install a power supply module. 5. Unpack a new power supply module. 6. Firmly hold the power supply and align it with a compartment on the power supply rack.
  • Page 200: Installing A Power Supply Module

    Figure B-12 Installing a Power Supply Module 7. Press the holding clips inward to lock the power supply module. Figure B-13 Locking the Holding Clips...
  • Page 201: Reinstalling The Metal Bar

    8. Reinstall the metal bar by inserting the hook to the rail on the housing roof. Figure B-14 Reinstalling the Metal Bar...
  • Page 202 9. Secure the lower end of the bar to the housing using two screws. Figure B-15 Securing the Metal Bar with Screws 10. Replace the right panel door of the housing.
  • Page 203 Changing a Power Supply Module Should a power supply module become defective, remove the power supply and replace it with a new one. Follow these steps to change a power supply module: 1. Remove the right panel door as in Figure 3-6. 2.
  • Page 204 4. Firmly hold on the clips to pull the power supply module out. Figure B-17 Removing the Power Supply Module 5. Install a new power supply module following the procedure in the preceding section, Installing a Power Supply Module. If you are not planning to install a power supply module, make sure to reinstall the compartment metal cover.
  • Page 205: Installing The Power Supply Compartment Metal Cover

    Installing the Power Supply Compartment Metal Cover The power supply compartment metal cover has two important functions: 1. It prevents you from accidentally touching the power backplane. 2. It guides the thermal air flow to the fan exhausts on the rear of the housing. Follow these steps to install the metal cover: 1.
  • Page 206: Removing The Charger Compartment Metal Cover

    Charger Board and Optional Internal UPS Unplug the power cable from the wall socket and remove all power supply units before you install or remove an optional internal UPS or a charger board. Installing a Charger Board and an Optional Internal UPS Follow these steps to install a charger board and an optional internal UPS: 1.
  • Page 207: Installing A Charger Board

    6. Align the charger board with the rails on the charger compartment, then push it back until its gold edge connectors reach the slot on the power backplane. The charger board does not completely fit until you press the holding clip in. Do not force the board in.
  • Page 208 Figure B-21 Locking the Charger Board 8. Unpack an internal UPS. 9. Firmly hold the internal UPS with both hands and insert it into the bottom compartment, below the charger board. See Figure B-22. Make sure that the “Up Side” mark on the internal UPS points up.
  • Page 209 Figure B-23 Attaching the Charger Compartment Metal Cover Removing the Optional Internal UPS Follow these steps to remove the optional internal UPS from the metal rack: 1. Remove the screws that secure the internal UPS to the enclosure. 2. Holding onto the hole in the center, pull the internal UPS out about an inch. 3.
  • Page 210 Figure B-24 Removing an Optional Internal UPS Removing the Charger Board Before installing or removing the charger board, turn off the system, unplug the power cord from the AC outlet, and unplug all SPS modules from the power rack. Failure to do so may cause damage to the UPS and/or SPS.
  • Page 211 Power Subsystem System Board Figure B-25 System Board Power Connections Power cables 3, 4 and 18 come with yellow stickers telling you which connectors to attach to the system board and to the power backplane. Make sure to connect the cables correctly; otherwise the system may not power up.
  • Page 212 Figure B-26 shows the system board, SCSI backplane board, front panel board, and power subsystem interconnections. Power Subsystem System Board Figure B-26 System Boards and Power Subsystem Interconnections...
  • Page 213 Index Abort settings change, 4-39 Advanced configuration, 4-17 Basic system configuration, 4-3 Date and time, 4-37 Abort settings change, 4-39 Disk drives, 4-9 Advanced configuration, 4-17 Entering setup, 4-2 Base address, 4-19, 4-20, 4-21 Leaving setup, 4-40 Cache scheme, 4-26 Product information, 4-7 ecp dma channel, 4-22 Remote diagnostic configuration, 4-38...
  • Page 214 EISA configuration utility (ECU), 5-2 Front panel features, 1-8 Disk drives, 4-9 Keylock, 1-9 Floppy drives, 4-10 LCD display screen, 1-12 Hard disk size > 504 MB, 4-12 LED indicators, 1-10 IDE drives, 4-11 Power switch, 1-9 Disk drive configuration problems, 26 RDM LED, 1-15 Using a SCSI drive as C and another SCSI Reset switch, 1-9...
  • Page 215 Layout, 3-23, 3-32 Channel configuration, B-6 Memory configurations, 3-33 Charger board and optional internal UPS, Reconfiguring the system, 3-39 B-22 Removing a DIMM, 3-36 Features, B-1 SCSI backplane board, 3-40 Front panel board, B-10 Memory map, A-1 Hard disk ID switch settings, B-4 Mouse, 2-5 Installing a new power supply module, B-13...
  • Page 216 Setting up the system board Installing external devices, 3-11 Basic connections, 2-4 Internal structure, 3-2 Power-on problems, 2-9 Left panel, 3-2 Pre-installation requirements, 2-1 Opening and removing the housing System startup, 2-7 doors, 3-4 Start unit request failed, 26 Opening the left panel door, 3-4 Startup configuration, 4-13 Opening the lower front and right panel Memory test, 4-14...
  • Page 217 Unlocking the front panel security, 2-7 VGA monitor, 2-6 When to use extended translation, 22 Index...
  • Page 218 AcerPower Desktop Series (V65LA/IDCDT) User’s Guide...

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