If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray
1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3 Gently pull out the tray until it stops.
If you hear an unfamiliar scraping or grinding sound
•
Ensure that the sound is not caused by the program that is running.
•
Ensure that the disk or disc is inserted properly.
Hard drive problems
L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N
A
system from starting. Try allowing the computer to return to room temperature before turning it on.
R
U N
C
H E C K
D
I S K
—
1 Click the Start button and click My Computer.
2 Right-click Local Disk C:.
3 Click Properties.
4 Click the Tools tab.
5 Under Error-checking, click Check Now.
6 Click Scan for and attempt recovery of bad sectors.
7 Click Start.
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE:
Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to
a digital telephone network.
C
H E C K T H E
M
I C R O S O F T
attachments:
1 In Outlook Express, click Tools, click Options, and then click Security.
2 Click Do not allow attachments to remove the checkmark.
C
H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N
H E C K T H E T E L E P H O N E J A C K
C
C
O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K
U T L O O K ®
O
E
X P R E S S
S
E C U R I T Y
A hot hard drive may prevent the operating
—
If you cannot open your e-mail
S
E T T I N G S
—
67
Solving Problems