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Dell INSPIRON 531S Owner's Manual
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Dell INSPIRON 531S Owner's Manual

Dell INSPIRON 531S Owner's Manual

Dell laptop user manual
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Dell™ Inspiron™ 531s Owner's Manual
Model DCSLA
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell INSPIRON 531S

  • Page 1 Dell™ Inspiron™ 531s Owner’s Manual Model DCSLA w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, YOURS IS HERE, Inspiron, Dell TravelLite, and Strike Zone, are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc.

  • Page 3: Table Of Contents

    Contents Finding Information Setting Up and Using Your Computer Front View of the Computer Back View of the Computer Back Panel Connectors Installing Your Computer in an Enclosure Setting Up a Printer Printer Cable Connecting a USB Printer Playing CDs and DVDs Adjusting the Volume Adjusting the Picture Copying CDs and DVDs...
  • Page 4 Connecting Two Monitors Connecting Two Monitors With VGA Connectors Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector Connecting a TV Changing the Display Settings Power Management Power Management Options in Microsoft Power Options Properties Power Schemes Tab Advanced Tab Hibernate Tab...
  • Page 5 Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Connecting to the Internet Setting Up Your Internet Connection Solving Problems Troubleshooting Tips Battery Problems Drive Problems CD and DVD drive problems Hard drive problems E-Mail, Modem, and Internet Problems Error Messages Keyboard Problems...
  • Page 6 If the screen is difficult to read Troubleshooting Tools Power Lights Beep Codes System Messages Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities Media Dell Diagnostics Main Menu...
  • Page 7 Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows System Restore Using Dell PC Restore Using the Operating System CD Removing and Installing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer...
  • Page 8 Drives Recommended Drive Cable Connections Connecting Drive Cables Drive Interface Connectors Connecting and Disconnecting Drive Cables Hard Drives Installing a Second Hard Drive (Optional) Floppy Drive Media Card Reader CD or DVD Drive Battery Replacing the Battery Power Supply Replacing the Power Supply Processor Removing the Processor Installing the Processor...
  • Page 9 ....CDs and DVDs ....Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals .
  • Page 10 Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Glossary ......189 Index .

  • Page 11: Finding Information

    • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement • How to set up my computer Find it Here Dell™ Product Information Guide Setup Diagram NOTE: See the setup diagram that came with your system. NOTE: The appearance of your setup diagram may vary.
  • Page 12 Service Tag and Microsoft These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support.
  • Page 13 NOTE: Select your region to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. To download Desktop System Software: Go to support.dell.com and click Drivers and Downloads.
  • Page 14 What Are You Looking For? • How to use Windows XP • How to use Windows Vista • How to work with programs and files • How to personalize my desktop Finding Information Find it Here Windows Help and Support Center To access Windows Help and Support: •...

  • Page 15: Setting Up And Using Your Computer

    Setting Up and Using Your Computer Front View of the Computer Setting Up and Using Your Computer...
  • Page 16 10 drive activity light Setting Up and Using Your Computer Use the Service Tag to identify your computer when you access the Dell Support website or call technical support. Press here to open or close the floppy/media card reader panel.

  • Page 17: Back View Of The Computer

    Back View of the Computer Setting Up and Using Your Computer...
  • Page 18 back panel connectors card slots power supply LED voltage selector switch For selecting voltage rating. power connector padlock rings security cable slot Setting Up and Using Your Computer Plug USB, audio, and other devices into the appropriate connector (see "Back Panel Connectors" on page 19 for more information).

  • Page 19: Back Panel Connectors

    Back Panel Connectors network activity light network adapter connector link integrity light Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state. To attach your computer to a network or broadband device, connect one end of a network cable to either a network port or your network or broadband device.
  • Page 20 center/subwoofer connector line-in connector front L/R line-out connector microphone side L/R surround connector rear L/R surround connector 10 USB 2.0 connectors (4) 11 VGA video connector Setting Up and Using Your Computer Use the orange connector to attach a speaker to a Low Frequency Effects (LFE) audio channel.

  • Page 21: Installing Your Computer In An Enclosure

    Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, possibly causing it to overheat. Follow the guidelines below when installing your computer in an enclosure: NOTICE: The operating temperature specifications indicated in this manual reflect the maximum ambient operating temperature.
  • Page 22 NOTICE: Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow impacts your computer’s performance, possibly causing it to overheat. Setting Up and Using Your Computer...

  • Page 23: Setting Up A Printer

    Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. •...
  • Page 24 1 USB connector on computer 3 Turn on the printer and then turn on the computer. 4 Depending on your computer’s operating system, a printer wizard may be available to help you install the printer driver: ® Windows Click Start→ Control Panel→ Printers and Faxes→ Add a printer to start the Add Printer Wizard ®...

  • Page 25: Playing Cds And Dvds

    Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 Press the eject button on the front of the drive.
  • Page 26 A CD player includes the following basic buttons: A DVD player includes the following basic buttons: For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available). Setting Up and Using Your Computer Play Move backward within the current track Pause...

  • Page 27: Adjusting The Volume

    Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. Windows XP: 1 Click the Start button, point to All Programs→ Accessories→ Entertainment, and then click Volume Control. 2 In the Master Volume control window, click and drag the bar in the Master Volume column and slide it up or down to increase or decrease the volume.

  • Page 28: Copying Cds And Dvds

    CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD. You can also use Sonic Digital Media for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.

  • Page 29: Using Blank Cds And Dvds

    2 To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click the Disc Copy button. The computer reads your source CD or DVD and copies the data to a temporary folder on your computer hard drive. When prompted, insert a blank CD or DVD into the drive and click OK.

  • Page 30: Helpful Tips

    Blank DVD+/-Rs can be used to permanently store large amounts of information. After you create a DVD+/-R disc, you may not be able to write to that disc again if the disc is "finalized" or "closed" during the final stage of the disc creation process.

  • Page 31: Using A Media Card Reader (Optional)

    • Commercially available DVD players used in home theater systems may not support all available DVD formats. For a list of formats supported by your DVD player, see the documentation provided with your DVD player or contact the manufacturer. • Do not burn a blank CD-R or CD-RW to its maximum capacity;...
  • Page 32 1 xD-Picture Card and SmartMedia (SMC) 3 Memory Stick (MS/MS Pro) To use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion. 2 Slide the media or card into the appropriate slot until it is completely seated in the connector.

  • Page 33: Connecting Two Monitors

    Connecting Two Monitors CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If you purchased a graphics card that supports dual monitors, follow these instructions to connect and enable your monitors. The instructions tell you how to connect either two monitors (each with a VGA connector), one monitor with a VGA connector and one monitor with a DVI connector, or a TV.

  • Page 34: Connecting One Monitor With A Vga Connector And One Monitor With A Dvi Connector

    *May not be present on your computer 1 optional DVI adapter 3 TV-OUT connector Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector 1 Follow the procedures in "Before You Begin" on page 101. 2 Connect the VGA connector on the monitor to the VGA (blue) connector on the back of the computer.

  • Page 35: Changing The Display Settings

    Changing the Display Settings 1 After you connect the monitor(s) or TV, turn on the computer. ® The Microsoft Windows 2 Enable clone mode or extended desktop mode in the display settings. • In clone mode, both monitors display the same image. •...
  • Page 36 Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you.

  • Page 37: Power Options Properties

    Home/Office Desk — If you want your home or office computer to run with little power conservation. • Portable/Laptop — If your computer is a portable computer that you use for traveling. • Presentation — If you want your computer to run without interruption (using no power conservation).

  • Page 38: Advanced Tab

    If you want to change the default settings for a scheme, click the drop-down menu in the Turn off monitor, Turn off hard disks, System stand by, or System hibernates field, and then select a time-out from the displayed list. Changing the time-out for a scheme field permanently changes the default settings for that scheme, unless you click Save As and enter a new name for the changed scheme.

  • Page 39: Standby Mode

    • Power Saver • High Performance Dell has added a fourth, Dell-Recommended mode that sets power management to the most typical settings for the majority of our customers. This is the active Power Plan. Standby Mode Standby mode is the default "off" state for Windows Vista. Standby mode conserves power by turning off the display and the hard drive after a time-out.

  • Page 40: Hibernate Mode

    Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you. If the computer's hard drive becomes corrupted, Windows Vista recreates the hibernate file automatically.
  • Page 41 Dell has added a fourth Dell-Recommended mode that sets power management to the most typical settings for the majority of our customers.This is the active Power Plan for all Dell shipping configurations. To change the default settings for a plan: 1 Click Start and click Control Panel.

  • Page 42: Enabling Cool 'N' Quiet Technology

    Cool ’n’ Quiet technology is now enabled. ® Windows Vista Windows Vista automatically sets AMD™ Cool 'n' Quiet technology in the Dell Recommended, Balanced, and Power Saver power plans. It is disabled in the High Performance power plan. Setting Up and Using Your Computer...

  • Page 43: About Raid Configurations (For Windows Vista ® Only)

    About RAID Configurations (For Windows Vista only) This section provides an overview of the RAID configuration you may have selected when you purchased your computer. Your computer supports RAID level 1. A RAID level 1 is recommended for users that desire a high level of data integrity.

  • Page 44: Configuring Your Hard Drives For Raid

    Configuring Your Hard Drives for RAID Your computer can be configured for RAID, even if you did not select a RAID configuration when the computer was purchased. For an explanation of RAID levels and their requirements, see "About RAID Configurations (For ®...

  • Page 45: Using The Nvidia Mediashield Rom Utility

    Using the Nvidia MediaShield ROM Utility NOTICE: The following procedure will result in the loss of all data on your hard drive(s). Back up any data you want to keep before continuing. Hard drives of any size may be used to create a RAID configuration. Ideally, however, the drives should be of equal size to avoid unallocated or unused space.

  • Page 46: Using Nvidia Mediashield

    9 To review the details of the array that you set up, use the arrow keys to highlight the array in the Array Detail window and press <Enter>. The Array Detail window appears. NOTE: To delete an array, use the arrow keys to select the array and press <D>. 10 Press <Enter>...

  • Page 47: Transferring Information To A New Computer

    Transferring Information to a New Computer You can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer. For instructions, see the following section that corresponds to the operating system your computer is running.

  • Page 48: Windows Vista

    5 On the Which computer is this? screen, click Old Computer, and then click Next. 6 On the Select a transfer method screen, click the transfer method of your preference. 7 On the What do you want to transfer? screen, select the items you want to transfer, then click Next.

  • Page 49: Setting Up A Home And Office Network

    There are two ways to access the Windows Easy Transfer wizard: 1 When Vista setup is completed, you will see the Vista Welcome Center. One icon in the Welcome Center is Transfer Files and Settings. Click this icon to start Windows Easy Transfer. 2 If the Welcome Center dialog box has been closed, you can access Windows Easy Transfer by clicking Start Accessories→...

  • Page 50: Network Setup Wizard

    Network Setup Wizard ® The Microsoft Windows Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. Windows XP: 1 Click Start, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard.

  • Page 51: Connecting To The Internet

    Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...
  • Page 52 If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section that corresponds to the operating system your computer is using. NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems"...
  • Page 53 3 Under Network and Internet, click Connect to the Internet. The Connect to the Internet window appears. 4 Click either Broadband (PPPoE) or Dial-up, depending on how you want to connect: • Choose Broadband if you will use a DSL, satellite modem, cable TV modem, or Bluetooth wireless technology connection.
  • Page 54 Setting Up and Using Your Computer...

  • Page 55: Solving Problems

    (see "Replacing the Battery" on page 144). If the battery still does not work properly, contact Dell (see "Getting Help" on page 183).

  • Page 56: Drive Problems

    R E C O G N I Z E S T H E D R I V E — See "Cleaning Your Computer" on page 179. R O U B L E S H O O T E R — See "Resolving Software and — See "Starting the Dell Diagnostics From Your — — See...

  • Page 57: Cd And Dvd Drive Problems

    CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

  • Page 58: Hard Drive Problems

    Hard drive problems H E C K I S K — Windows XP: Click Start and click My Computer. Right-click Local Disk C:. Click Properties→ Tools→ Check Now. Click Scan for and attempt recovery of bad sectors and click Start. Windows Vista: Click Start and click Computer.
  • Page 59 H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N H E C K T H E T E L E P H O N E J A C K O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K S E A D I F F E R E N T T E L E P H O N E L I N E •...

  • Page 60: Error Messages

    E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H Windows XP: Click Start→ Control Panel→ Printers and Other Hardware→ Phone and Modem Options→...
  • Page 61 — Remove the floppy disk from the drive and restart L O S E S O M E P R O G R A M S A N D T R Y — Contact Dell (see "Getting Help" on : \ / : * ? “...

  • Page 62: Keyboard Problems

    Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. H E C K T H E K E Y B O A R D C A B L E •...

  • Page 63: The Computer Stops Responding

    The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. U R N T H E C O M P U T E R O F F on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off.

  • Page 64: A Program Is Designed For An Earlier Microsoft ® Windows ® Operating System

    A program is designed for an earlier Microsoft operating system U N T H E R O G R A M Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. Click Start→...

  • Page 65: Other Software Problems

    Other software problems H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N •...

  • Page 66: Media Card Reader Problems

    Media Card Reader Problems O D R I V E L E T T E R I S A S S I G N E D ® When Microsoft Windows the device is automatically assigned a drive letter as the next logical drive after all other physical drives in the system.

  • Page 67: Memory Problems

    • Reseat the memory modules (see "Installing Memory" on page 113) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Starting the Dell Diagnostics From Your Hard Drive" on page 84). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 68: Mouse Problems

    Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. L E A N T H E M O U S E — See "Mouse" on page 179 for instructions on cleaning the mouse.

  • Page 69: Network Problems

    H E C K T H E M O U S E S E T T I N G S ® Windows Click Start, click Control Panel, and then click Printers and Other Hardware. Click Mouse. Adjust the settings as needed. ®...

  • Page 70: Power Problems

    H E C K Y O U R N E T W O R K S E T T I N G S person who set up your network to verify that your network settings are correct and that the network is functioning. U N T H E A R D W A R E Hardware Incompatibilities"...

  • Page 71: Printer Problems

    F T H E P O W E R L I G H T I S S T E A D Y A M B E R malfunction. • Ensure that the 12-volt power connector (12V) is securely connected to the system board (see "System Board Components"...
  • Page 72 H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer (see "Setting Up a Printer"...

  • Page 73: Scanner Problems

    Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. H E C K T H E S C A N N E R D O C U M E N T A T I O N setup and troubleshooting information.

  • Page 74: Sound And Speaker Problems

    Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from speakers NOTE: The volume control in some MP3 players overrides the Windows volume setting.

  • Page 75: No Sound From Headphones

    E I N S T A L L T H E S O U N D D R I V E R page 90. U N T H E A R D W A R E R O U B L E S H O O T E R Hardware Incompatibilities"...

  • Page 76: Video And Monitor Problems

    Video and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: See the monitor documentation for troubleshooting procedures. If the screen is blank H E C K T H E M O N I T O R C A B L E C O N N E C T I O N •...

  • Page 77: If The Screen Is Difficult To Read

    If the screen is difficult to read H E C K T H E M O N I T O R S E T T I N G S instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor.
  • Page 78 Solving Problems...

  • Page 79: Troubleshooting Tools

    Troubleshooting Tools Power Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The power button light (bi-color LED) located on the front of the computer illuminates and blinks or remains solid to indicate different states: •...

  • Page 80: Beep Codes

    This beep code tells you that the computer encountered a possible motherboard failure. If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 84). Code Description...
  • Page 81 Video BIOS Test Failure. Suggested Remedy 1. Replace the battery (see "Replacing the Battery" on page 144). 2. If the problem persists, contact Dell. 1. Ensure that no special memory module/memory connector placement requirements exist (see "Memory Installation Guidelines" on page 112).

  • Page 82: System Messages

    System Messages NOTE: If the message you received is not listed in the table, see the documentation for either the operating system or the program that was running when the message appeared. L E R T R E V I O U S A T T E M P T S A T B O O T I N G T H I S S YS T E M H A V E F A I L E D A T C H E C K P O I N T N N N N ] .

  • Page 83: The Computer

    O B O O T D E V I C E A V A I L A B L E floppy in floppy driver, or HDD/Floppy cable loose, or No bootable device exists. • If the floppy drive is your boot device, ensure that a bootable floppy disk is in the drive.

  • Page 84: Dell Diagnostics

    Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

  • Page 85: Starting The Dell Diagnostics From The Drivers And Utilities Media

    <Enter>. 5 Type 1 to start the CD menu and press <Enter> to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run.
  • Page 86 The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 87: Drivers

    5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. 6 Remove the Drivers and Utilities media (if applicable).

  • Page 88: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...
  • Page 89 Windows Vista: 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties.
  • Page 90 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities media displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed by the Drivers and Utilities media.

  • Page 91: Resolving Software And Hardware Incompatibilities

    Windows Vista: 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video).

  • Page 92: Restoring Your Operating System

    • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) restore your hard drive to the operating state it was in when you purchased the computer. Both permanently delete all data on the hard drive and remove any programs installed after you received the computer.

  • Page 93: Using Microsoft Windows System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Creating a Restore Point NOTE: You must be logged in with Administrator privileges to perform this procedure.
  • Page 94 You can also manually create a restore point from the Windows Vista Back Up and Restore Center. There are two ways to get to the Windows Vista Backup and Restore Center: 1 Click Show all 14 items below the Connect to the Internet icon in the Welcome Center.

  • Page 95: Using Dell Pc Restore

    If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
  • Page 96 Windows XP: Dell PC Restore 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press <Ctrl><F11>. If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the computer again.
  • Page 97 Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard-drive space.

  • Page 98: Using The Operating System Cd

    3 Double-click the filename DSRIRRemv2.exe. NOTE: If you do not log on as a local administrator, a message appears stating that you must log on as administrator. Click Quit, and then log on as a local administrator. NOTE: If the partition for PC Restore does not exist on your computer’s hard drive, a message appears stating that the partition was not found.
  • Page 99 NOTE: It is highly recommended that you attempt to perform a Windows Vista system restore first and then, if necessary, a Dell OS restore (to take it back to as-shipped condition), before attempting a complete OS reinstallation. Complete reinstallation of the operating system is a complex task.
  • Page 100 Troubleshooting Tools...

  • Page 101: Removing And Installing Parts

    You have performed the steps in "Turning Off Your Computer" on page 102 and "Before Working Inside Your Computer" on page 102. • You have read the safety information in the Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 102: Turning Off Your Computer

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Removing and Installing Parts...

  • Page 103: Removing The Computer Cover

    NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable.

  • Page 104: Removing The Support Bracket

    3 Remove the two screws securing the cover, using a flat-blade screwdriver. 1 computer cover 4 Release the computer cover by pulling it away from the front of the computer and lifting it up. 5 Set the cover aside in a secure location. Removing the Support Bracket CAUTION: Before you begin any of the procedures in this section, follow the...
  • Page 105 4 Remove any cable(s) attached to the support bracket. 5 Pivot the support bracket and lift it off the hinge tabs. 6 Set it aside in a secure location. 1 support bracket 2 card retention bracket 3 card retention release lever Removing and Installing Parts...

  • Page 106: Inside View Of Your Computer

    Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 power supply 4 floppy drive or Media Card Reader (optional) Removing and Installing Parts hard drive CD or DVD drive 6 front I/O panel...

  • Page 107: System Board Components

    System Board Components Removing and Installing Parts...
  • Page 108 power for cpu (ATX_CPU) memory module connectors (DIMM_2) memory module connectors (DIMM_3) 10 serial ATA drive connectors (SATA3) 13 CMOS jumper (CLEAR CMOS) 16 serial ATA drive connectors (SATA0) 19 FlexBay connector (F_USB1) 22 IEEE connector 25 PCI Express x1 connector (PCIE_X1) 28 one LAN and two USB connectors...

  • Page 109: Power Supply Dc Connector Pin Assignments

    Power Supply DC Connector Pin Assignments DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 24 9 10 11 12 Removing and Installing Parts...
  • Page 110 Pin Number Signal name 3.3 V 3.3 V 5 V AUX +12 V +12 V 3.3 V 3.3 V -12 V PS_ON OPEN Removing and Installing Parts Wire Color Wire Size Orange 20 AWG Orange 20 AWG Black 20 AWG 20 AWG Black 20 AWG...
  • Page 111 DC Power Connector P2 Pin Number Signal Name +12 VADC +12 VADC DC Power Connectors P3, P5, and P6 Pin Number Signal name +3.3 VDC +5 VDC +12 VBDC DC Power Connectors P4 18-AWG Wire Black Black Yellow Yellow 18-AWG Wire Orange Black Black...

  • Page 112: Memory

    Pin Number Signal Name +5 VCD +12 VDC Memory You can increase your computer memory by installing memory modules on the system board. Your computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see "Memory"...

  • Page 113: Installing Memory

    Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly.
  • Page 114 1 Follow the procedures in "Before You Begin" on page 101. 2 Press the securing clip at each end of the memory module connector. 1 memory connector farthest from processor (DIMM_2) 3 Align the notch on the bottom of the module with the crossbar in the connector.

  • Page 115: Removing Memory

    NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 4 Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.

  • Page 116: Cards

    You can do so by touching an unpainted metal surface on the computer chassis.Your Dell™ computer provides the following slots for PCI and PCI Express cards: •...
  • Page 117 Installing a PCI/PCI Express Card 1 Follow the procedures in "Before You Begin" on page 101. 2 Remove the computer cover (see "Removing the Computer Cover" on page 103). 1 card retention bracket 3 Release the card retention bracket by lifting the card retention release lever up. 4 Remove the support bracket (see "Removing the Support Bracket"...
  • Page 118 7 Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network.To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before installing any cards.
  • Page 119 10 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. 1 PCI Express x16 card 4 PCI Express x1 card slot 11 Fix the support bracket and then press down the card retention bracket to seat it on its slot ensuring that: •...
  • Page 120 1 PCI card slot 3 card retention bracket 12 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
  • Page 121 14 If you installed a sound card: Enter system setup (see "System Setup" on page 172), go to Onboard Devices and select Integrated Audio, and then change the setting to Off. Connect external audio devices to the sound card’s connectors. Do not connect external audio devices to the microphone, speaker/headphone, or line-in connectors on the back panel (see "Back Panel Connectors"...
  • Page 122 6 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.

  • Page 123: Bezel

    Bezel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover.

  • Page 124: Replacing The Bezel

    Replacing the Bezel 1 Align and insert the bottom bezel tabs into the front panel hinges. 1 bezel bottom tabs (3) 2 Rotate the bezel toward the computer until it snaps into place on the front panel. Drives Your computer supports a combination of these devices: •...

  • Page 125: Recommended Drive Cable Connections

    1 power supply 4 floppy drive or Media Card Reader (optional) Recommended Drive Cable Connections • Connect serial ATA hard drives to connectors labeled "SATA0" or "SATA1" on the system board. • Connect serial ATA CD or DVD drives to connectors labeled "SATA2" or "SATA3"...

  • Page 126: Drive Interface Connectors

    Drive Interface Connectors The drive cable connectors are keyed for correct insertion. Properly align the cable connector key on the cable and the drive before connecting. 1 interface cable Connecting and Disconnecting Drive Cables When connecting and disconnecting a serial ATA data cable, disconnect the cable using the pull-tab.
  • Page 127 Removing a Hard Drive 1 Follow the procedures in "Before You Begin" on page 101. 2 Remove the computer cover (see "Removing the Computer Cover" on page 103). 3 Remove the support bracket (see "Removing the Support Bracket" on page 104). 4 Disconnect the power and data cables from the drive.
  • Page 128 8 Replace the support bracket (see "Replacing the Support Bracket" on page 164). 9 Replace the computer cover (see "Replacing the Computer Cover" on page 165). 10 Connect computer and other devices to an electrical outlet. Installing a Hard Drive 1 Follow the procedures in "Before You Begin"...

  • Page 129: Installing A Second Hard Drive (Optional)

    9 Check all cables to be certain that they are properly connected and firmly seated. 10 Replace the support bracket (see "Replacing the Support Bracket" on page 164). 11 Replace the computer cover (see "Replacing the Computer Cover" on page 165). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
  • Page 130 8 Connect the data cable to the system board. 9 Slide the second hard drive into the second hard drive bay. 10 Install the first hard drive (see "Installing a Hard Drive" on page 128). 11 Check all cables to be certain that they are properly connected and firmly seated.

  • Page 131: Floppy Drive

    Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover.
  • Page 132 Not present on all computers. 1 floppy drive 1 screws (2) 3 floppy drive Removing and Installing Parts spring clamp (2) spring clamp (2) FlexBay drive cage CD or DVD drive...
  • Page 133 8 Remove the two screws holding the floppy drive in the FlexBay drive cage. 9 Lift the floppy drive to separate it from the FlexBay drive cage. 10 Slide the FlexBay drive cage in the FlexBay slot till it snaps in place. 11 Replace the CD or DVD drive (see "Installing a CD or DVD Drive"...
  • Page 134 1 floppy drive 4 notch hole (2) 8 Align the two screw holes on the floppy drive with the FlexBay drive cage. 9 Tighten the two screws to secure the floppy drive in the FlexBay drive cage. 10 Slide the FlexBay drive cage along with the floppy drive in the FlexBay slot till it snaps in place.
  • Page 135 1 floppy drive 11 Attach the power and data cables to the floppy drive. 12 Connect the other end of the data cable to the connector labeled "FLOPPY" on the system board (see "System Board Components" on page 107) and route the cable through the clip on the shroud. 13 Check all cable connections, and fold cables out of the way to avoid blocking airflow between the fan and cooling vents.
  • Page 136 18 Enter system setup (see "System Setup" on page 172) and select the appropriate Diskette Drive option. 19 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 84). Removing the FlexBay Drive Insert 1 Gently press on the insert lever outward to release the lock.

  • Page 137: Media Card Reader

    1 bezel NOTE: To comply with FCC regulations, it is recommended that you replace the FlexBay drive insert whenever the floppy drive is removed from the computer. Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 138 Not present on all computers. 1 Media Card Reader 7 Remove the two screws holding the floppy drive in the floppy drive cage. 8 Lift the Media Card Reader to separate it from the FlexBay drive cage. 1 screws (2) 3 Media Card Reader Removing and Installing Parts 2 spring clamp...
  • Page 139 9 Slide the FlexBay drive cage in the FlexBay slot till it snaps in place. 10 Replace the CD or DVD drive. (see "Installing a CD or DVD Drive" on page 143). 11 Reinstall the FlexBay drive insert (see "Replacing the FlexBay Drive Insert" on page 136).
  • Page 140 1 Media Card Reader 2 screws (2) 4 notch hole (2) 8 Place the Media Card Reader in the FlexBay drive cage and slide it towards the cage notch to align the cage notch with the notch holes in the floppy drive.

  • Page 141: Cd Or Dvd Drive

    1 Media Card Reader NOTE: Ensure that the Media Card Reader is installed before the FlexBay cable is connected. 12 Connect the FlexBay USB cable to the back of the Media Card Reader and to the internal USB connector on the system board (see "System Board Components"...
  • Page 142 Removing a CD or DVD Drive 1 Follow the procedures in "Before You Begin" on page 101. 2 Remove the computer cover (see "Removing the Computer Cover" on page 103). 3 Remove the bezel (see "Removing the Bezel" on page 123). 4 Disconnect the CD or DVD drive data cable from the system board connector.
  • Page 143 Installing a CD or DVD Drive 1 Follow the procedures in "Before You Begin" on page 101. 2 Remove the computer cover (see "Removing the Computer Cover" on page 103). 3 Remove the bezel (see "Removing the Bezel" on page 123). 1 shoulder screws (2) 2 CD or DVD drive 4 Fix the two shoulder screws on the CD or DVD drive.

  • Page 144: Battery

    12 Enter system setup (see "System Setup" on page 172) and select the appropriate Drive option. 13 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 84). Battery...
  • Page 145 To replace the battery: 1 Record all the screens in system setup (see "System Setup" on page 172) so that you can restore the correct settings in step 11. 2 Follow the procedures in "Before You Begin" on page 101. 3 Remove the computer cover (see "Removing the Computer Cover"...

  • Page 146: Power Supply

    Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
  • Page 147 1 power supply 8 Slide out the power supply and lift it out. 9 Slide the replacement power supply toward the back of the computer. 1 power supply 10 Replace and tighten all screws that secure the power supply to the back of the computer chassis.

  • Page 148: Processor

    15 Connect your computer and devices to an electrical outlet, and turn them on. 16 Verify that the computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 84). Processor...
  • Page 149 5 Release the clamp grip from the bracket projection on the opposite side. CAUTION: Despite having a plastic shield, the heat sink assembly may be very hot during normal operation. Be sure that it has had sufficient time to cool before you touch it.

  • Page 150: Installing The Processor

    1 processor NOTICE: Be careful not to bend any of the pins when you remove the processor. Bending the pins can permanently damage the processor. 8 Remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor.
  • Page 151 3 Extend the release lever on the socket fully. NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer. 4 Align the pin-1 corner of the processor and socket. 1 processor pin-1 indicator 3 release lever NOTICE:...
  • Page 152 11 Replace the computer cover (see "Replacing the Computer Cover" on page 165). 12 Connect your computer and devices to an electrical outlet, and turn them on. 13 Verify that the computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 84).

  • Page 153: I/O Panel

    I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover.

  • Page 154: Installing The I/O Panel

    6 Replace the computer cover (see "Replacing the Computer Cover" on page 165). 7 Connect your computer and devices to an electrical outlet, and turn them on. 8 Verify that the computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 84). Removing and Installing Parts...

  • Page 155: Processor Fan

    1 I/O panel Processor Fan CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover.
  • Page 156 3 Carefully disconnect and move any cables that are routed over the heat sink assembly. CAUTION: Despite having a plastic shield, the heat sink assembly may be very hot during normal operation. Be sure that it has had sufficient time to cool before you touch it.
  • Page 157 8 Hold the heat sink firmly in one hand and using moderate force, pull up the fan cover to separate it from the heat sink. 1 fan 3 fan cover NOTICE: Do not touch the fan blades to avoid damage to the fan blades. 9 Pull outwards the two fan cover grips on one side and slightly lift the fan from the fan cover.

  • Page 158: Installing The Processor Fan

    Installing the Processor Fan NOTICE: When reinstalling the fan, ensure that you do not pinch the wires that run between the system board and the fan. 1 Align the holes in the fan with the guides on the fan cover. 2 Press the fan and fan cover together till the fan cover grips snap in place.
  • Page 159 3 Align and press the heat sink and fan assembly till both snap in place. 1 fan 4 Replace the heat sink assembly (see step 9 of "Installing the Processor" on page 150). 5 Replace the cables that were removed from the routing clips on top of the processor fan assembly.

  • Page 160: Chassis Fan

    Chassis Fan CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover.

  • Page 161: Replacing The Chassis Fan

    2 Remove the computer cover (see "Removing the Computer Cover" on page 103). 3 Disconnect the chassis fan cable from the system board (see "System Board Components" on page 107). 4 Loosen and remove the screw securing the chassis fan with the chassis. 5 Slide and pull the chassis fan away from the chassis.

  • Page 162: System Board

    6 Connect the chassis fan cable to the system board (see "System Board Components" on page 107). 7 Replace the computer cover (see "Replacing the Computer Cover" on page 165). System Board Removing the System Board CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover.
  • Page 163 System Board Screws 1 screws (8) 2 system board 9 Place the system board that you just removed next to the replacement system board to compare and ensure they are identical. Removing and Installing Parts...

  • Page 164: Installing The System Board

    7 Replace the computer cover (see "Replacing the Computer Cover" on page 165). 8 Connect your computer and devices to an electrical outlet, and turn them on. 9 Verify that the computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 84). Replacing the Support Bracket CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

  • Page 165: Replacing The Computer Cover

    1 support bracket Replacing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Ensure that all cables are connected, and fold cables out of the way. 2 Ensure that no tools or extra parts are left inside the computer.
  • Page 166 1 computer cover tab 3 computer cover 7 Move the computer to the upright position. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. NOTICE: Ensure that none of the air-vents of the system are blocked. Removing and Installing Parts slot screws (2)

  • Page 167: Specifications

    Appendix Specifications Processor Processor type AMD™ Athlon™ 64 X2 dual-core processor AMD Athlon 64 processor AMD Sempron™ processor Level 2 (L2) cache Up to 2 MB for Athlon 64 X2 dual-core processor Up to 512 KB for Athlon 64 processor Up to 256 KB for Sempron processors Memory Type...
  • Page 168 Audio Type Expansion Bus Bus type Bus speed connectors connector size connector data width (maximum) PCI Express connector connector size connector data width (maximum) PCI Express connector connector size connector data width (maximum) Appendix Realtec ALC888 (7.1 Channel audio) PCI 2.3 PCI Express 1.0A SATA 1.0 and 2.0 USB 2.0...
  • Page 169 Drives Externally accessible Internally accessible Available devices Connectors External connectors: Video Network adapter Audio System board connectors: Serial ATA Internal USB device Floppy drive Processor fan Chassis fan PCI 2.3 PCI Express x1 PCI Express x16 Front panel control Front panel USB one 3.5-inch drive bay (FlexBay) one 5.25-inch drive bay two 3.5-inch drive bays...
  • Page 170 Connectors (continued) Front panel audio HDA header Processor Memory Power 12V Power Controls and Lights Front of computer: Power button Power light Drive activity light Rear of computer: Link integrity light (on integrated network adapter) Network activity light (on integrated network adapter) Appendix one 10-pin connector one 940-pin connector...
  • Page 171 Power DC power supply: Wattage Maximum heat dissipation 162 W Voltage (see the safety instructions located in the Product Information Guide for important voltage setting information) Coin cell battery Physical Height Width Depth Weight Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage...

  • Page 172: System Setup

    Certain changes can make your computer work incorrectly. Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear. 3 Once this F2 prompt appears, press <F2> immediately.

  • Page 173: System Setup Options

    System Setup Screen The system setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into four areas: the menu at the top, the main window, the Item Help field on the right, and key functions listed on the bottom.
  • Page 174 Advanced CPU Type CPU Speed Cache RAM Frame Buffer Advanced Chipset Features Integrated peripherals PnP /PCI Configurations Configurations USB Configurations Power Power Management Setup BOOT Boot Device Property Exit Exit options Appendix Displays the Type of Processor installed in the system. Displays CPU Speed.

  • Page 175: Boot Sequence

    Boot Sequence This feature allows you to change the Boot Device Property for devices. Option Settings • Bootable Hard Drive — The computer attempts to boot from the hard drive. • Onboard Floppy Drive — The computer attempts to boot from the floppy drive.

  • Page 176: Clearing Forgotten Passwords

    4 Press the up- and down-arrow keys to highlight the item you want to change, and then press <Enter>. 5 Press the up- and down-arrow keys to select the boot device you want to change, and then press <Enter>. 6 Press <F10> and then press <Enter> to exit system setup and resume the boot process.

  • Page 177: Clearing Cmos Settings

    3 Locate the 3-pin password connector (CLEAR P.W.) on the system board and remove the 2-pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2 and wait for approximately five seconds to clear the password. 4 Remove the 2-pin jumper plug from pins 1 and 2 and replace it on pins 2 and 3 to enable the password feature.

  • Page 178: Flashing The Bios

    The BIOS may require flashing when an update is available or when replacing the system board. 1 Turn on the computer. 2 Locate the BIOS update file for your computer at support.dell.com. 3 Click Download Now to download the file. 4 If the Export Compliance Disclaimer window appears, click Yes, I Accept this Agreement.

  • Page 179: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.

  • Page 180: Floppy Drive

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.

  • Page 181: Definition Of "Dell-Installed" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hard- ware components integrated through CFI for the duration of the computer’s service...
  • Page 182 NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 183: Getting Help

    1 See "Troubleshooting Tools" on page 79 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 84 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 187.

  • Page 184: Dellconnect

    To contact Dell's support service, see "Before You Call" on page 186, and then see the contact information for your region or go to support.dell.com. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision.

  • Page 185: Autotech Service

    "Contacting Dell" on page 188. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 186: Returning Items For Warranty Repair Or Credit

    Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 187). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.
  • Page 187 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 188: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 189: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...
  • Page 190 battery life span — The length of time (years) during which a portable computer battery is able to be depleted and recharged. battery operating time — The length of time (minutes or hours) that a portable computer battery powers the computer. BIOS —...
  • Page 191 L2 cache — Secondary cache which can either be external to the processor or incorporated into the processor architecture. carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport. CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R.
  • Page 192 device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver — See driver. DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector —...
  • Page 193 ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 194 Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.
  • Page 195 hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer.
  • Page 196 IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously.
  • Page 197 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...
  • Page 198 network adapter — A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it. A network adapter is also referred to as a NIC (network interface controller).
  • Page 199 PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path. pixel — A single point on a display screen. Pixels are arranged in rows and columns to create an image. A video resolution, such as 800 x 600, is expressed as the number of pixels across by the number of pixels up and down.
  • Page 200 refresh rate — The frequency, measured in Hz, at which your screen's horizontal lines are recharged (sometimes also referred to as its vertical frequency). The higher the refresh rate, the less video flicker can be seen by the human eye. resolution —...
  • Page 201 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support. setup program — A program that is used to install and configure hardware and software.
  • Page 202 SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board —...
  • Page 203 USB — universal serial bus — A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable modems), imaging devices, or storage devices. Devices are plugged directly in to a 4-pin socket on your computer or in to a multi-port hub that plugs in to your computer.
  • Page 204 W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. WHr — watt-hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours.

  • Page 205: Index

    80 components inside, 106 crashes, 62-64 inside view, 106 restore to previous state, 92-93 stops responding, 62-63 conflicts software and hardware incompatibilities, 91 contacting Dell, 188 copying CDs general information, 28 helpful tips, 30 how to, 28 Index...
  • Page 206 28 cover removing, 103-104 replacing, 165 Dell contacting, 183, 188 support policy, 180 support site, 13 Dell Diagnostics, 84 DellConnect, 184 diagnostics beep codes, 80 Dell, 84 documentation End User License Agreement, 11 ergonomics, 11 Finding Information, 11...
  • Page 207 128 installing second, 129 problems, 58 removing, 127 hardware beep codes, 80 conflicts, 91 Dell Diagnostics, 84 Help and Support Center, 14 help file Windows Help and Support Center, 14 hibernate mode, 40 I/O panel replacing, 154...
  • Page 208 Power Plan in Vista, 40 printer cable, 23 connecting, 23 problems, 71 setting up, 23 USB, 23 problems battery, 55 beep codes, 80 blue screen, 64 CD drive, 57 CD-RW drive, 57 computer crashes, 62-64 computer stops responding, 62- conflicts, 91 Dell Diagnostics, 84...
  • Page 209 Product Information Guide, 11 Program Compatibility Wizard, 64 regulatory information, 11 Removing Memory, 115 Replacing the Drive Panel Insert, 136 ResourceCD Dell Diagnostics, 84 S.M.A.R.T, 83 safety instructions, 11 SATA. See serial ATA scanner problems, 73 serial ATA, 126 Service Tag, 12, 16...
  • Page 210 167 physical, 171 power, 171 processor, 167 technical, 167 video, 167 standby mode, 39 Starting the Dell Diagnostics From the Drivers and Utilities CD, 85 Starting the Dell Diagnostics From Your Hard Drive, 84 support contacting Dell, 183, 188...
  • Page 211 warranty information, 11 Windows Vista Device Driver Rollback, 88 Files and Settings Transfer Wizard, 47 Hardware Troubleshooter, 91 Help and Support Center, 14 Network Setup Wizard, 50 Program Compatibility Wizard, 64 scanner, 73 System Restore, 92-93 wizards Files and Settings Transfer Wizard, 47 Network Setup Wizard, 50 Program Compatibility...
  • Page 212 Index...

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