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Troubleshooting and Repair
If it is more convenient, questions may also be faxed to TSC. The TSC fax number is:
Along with the complete product name and question(s), be sure to included your name and
fax number or Internet address, so that an expert can respond to your question(s).
It would also be helpful to include your telephone number in case TSC can not get their an-
swer to you through the Internet or by fax. TSC will reply to all questions received by In-
ternet or fax within one business day.
PRODUCT INFORMATION
NEC FastFacts is an automated electronic information service used to obtain up-to-date
product application notes, installation procedures, troubleshooting tips, data sheets, techni-
cal information bulletins, price lists, and other information.
Information can be obtained from the FastFacts service 24 hours a day, 7 days a week. Us-
ing a touch-tone telephone, call the FastFacts number, order the desired information
through the automated attendant, and FastFacts will automatically send the information to
you.
Catalogs are available that list all of the documents and the document numbers. Current
catalogs include:
T
Catalog 1 - Monitors, Graphics Boards, and Data Projector Products
T
Catalog 2 - CD ROM Hardware and Software, Printers, and Disk Drive Products
T
Catalog 3 - Laptop, Desktop, and Server Computer Products
T
Catalog 9 - Price and Configuration Index
Ordering Information from FastFacts
Order information from FastFacts as follows:
Check that the fax machine is on.
1.
Locate the document part number.
2.
3.
Using a touch-tone telephone, call 1-800-366-0476 (U.S. and Canada only).
For international; enter the international long distance access number, the U.S.
telephone number, or the U.S. extension (01-708-860-9500 ext. 2621).
(508) 635-4666
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Table of Contents
Troubleshooting
