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Dell Dimension T8243 Owner's Manual
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Dell Dimension T8243 Owner's Manual

Dell Dimension T8243 Owner's Manual

Dell desktop computer owner's manual
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Dell™ Dimension™ 5100C
front-panel
door (push to
open)
power button
hard-drive light
voltage selection switch
line-out connector
line-in connector
surround sound
connector
modem connector
network connector
Model DHP
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
front-panel door (open)
diagnostic lights
headphone connector
microphone connector
IEEE 1394 connector
*
Not present on certain computers.
optional floppy drive or
media card reader*
CD or DVD drive light
USB 2.0 connectors (2)
power connector
microphone connector
center/LFE connector
S/PDIF-out connector
integrated video connector
USB 2.0 connectors (5)
IEEE 1394 connector
PCI Express x16 card slot
PCI Express x1 card slot

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Table of Contents
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Summary of Contents for Dell Dimension T8243

  • Page 1 Dell™ Dimension™ 5100C front-panel door (open) front-panel door (push to open) power button hard-drive light voltage selection switch line-out connector line-in connector surround sound connector modem connector network connector Model DHP w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation.

  • Page 3: Table Of Contents

    Contents Finding Information Setting Up and Using Your Computer Setting Up a Printer Printer Cable ....... . Connecting a USB Printer Using a Media Card Reader (Optional) Connecting a TV (Optional)
  • Page 4 Solving Problems Troubleshooting Tips Battery Problems ....... . . Drive Problems .
  • Page 5 ....... . . When to Use the Dell Diagnostics Dell Diagnostics Main Menu Drivers .
  • Page 6 Drives ........Connecting Drive Cables Drive Interface Connectors Power Cable Connector...
  • Page 7 ....... Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party"...
  • Page 8 Contents...

  • Page 9: Finding Information

    • Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement • How to set up my computer Find it Here Dell™ Product Information Guide Setup Diagram Finding Information...
  • Page 10 Desktop System Software (DSS)— If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell™ 3.5- ® inch USB floppy drives, Intel Pentium optical drives, and USB devices.
  • Page 11 What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Find it Here Windows Help and Support Center Click the Start button and click Help and Support. Type a word or phrase that describes your problem and click the arrow icon.
  • Page 12 Finding Information...

  • Page 13: Setting Up And Using Your Computer

    Setting Up and Using Your Computer Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. •...

  • Page 14: Connecting A Usb Printer

    Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup, if you have not already done so. 2 Install the printer driver if necessary. See the documentation that came with your printer. 3 Attach the USB printer cable to the USB connectors on the computer and the printer.

  • Page 15: Connecting A Tv (Optional)

    For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 81. xD-Picture Card and SmartMedia (SMC) CompactFlash Type I and II (CF I/II) and MicroDrive Card Memory Stick (MS/MS Pro) SecureDigital Card (SD)/ MultiMediaCard (MMC) To use the media card reader: 1 Check the media or card to determine the proper orientation for insertion.

  • Page 16: Changing The Display Settings

    Changing the Display Settings 1 After you connect the TV, turn on the computer. ® The Microsoft Windows 2 Enable clone mode or extended desktop mode in the display settings. • In clone mode, the monitor and TV display the same image. •...

  • Page 17: Network Setup Wizard

    Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs click Network Setup Wizard.

  • Page 18: Playing A Cd Or Dvd

    If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP: 1 Save and close any open files, and exit any open programs. 2 Click the Start button and click Internet Explorer.
  • Page 19 4 Press the eject button or gently push in the tray. To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. Setting Up and Using Your Computer...
  • Page 20 A CD player includes the following basic buttons: A DVD player includes the following basic buttons: For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available). Setting Up and Using Your Computer Play.

  • Page 21: Adjusting The Volume

    NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic RecordNow for other purposes, including creating CDs from audio files on your computer and creating MP3 CDs.

  • Page 22: Using Blank Cd-Rs, Cd-Rws, Dvd+R, And Dvd+Rw

    Currently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD-RW, and DVD-RAM. The DVD-writable drives installed in Dell™ computers can write to DVD+R and DVD+RW media, and can read DVD-R and DVD-RW media. However, DVD-writable drives do not write to and might not read DVD-RAM media. In addition, commercially available DVD players for home theater systems might not read all five formats.

  • Page 23: Power Management

    • You cannot create audio DVDs with Sonic RecordNow. • Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed. • Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a 650-MB blank CD.

  • Page 24: Hibernate Mode

    Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you. If the computer’s hard drive becomes corrupted, Windows XP recreates the hibernate file automatically.

  • Page 25: Hyper-Threading

    • Presentation — If you want your computer to run without interruption (using no power conservation). • Minimal Power Management — If you want your computer to run with minimal power conservation. • Max Battery — If your computer is a portable computer and you run your computer from batteries for extended periods of time.
  • Page 26 (SP1) or later operating system because Windows XP is optimized to take advantage of Hyper-Threading technology. While many programs can benefit from Hyper-Threading, some programs have not been optimized for Hyper-Threading and may require an update from the software manufacturer. Contact the software manufacturer for updates and information about using Hyper-Threading with your software.

  • Page 27: Solving Problems

    — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 89). If the battery still does not work properly, contact Dell (see page 108). Drive Problems...

  • Page 28: Cd And Dvd Drive Problems

    E S T T H E D R I V E — • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk and restart the computer. NOTE: This system supports an optional USB floppy drive.

  • Page 29: Hard Drive Problems

    Hard drive problems H E C K I S K — Click the Start button and click My Computer. Right-click Local Disk C:. Click Properties. Click the Tools tab. Under Error-checking, click Check Now. Click Scan for and attempt recovery of bad sectors. Click Start.

  • Page 30: Error Messages

    E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H Click the Start button and click Control Panel. Click Printers and Other Hardware.

  • Page 31: Media Card Reader Problems

    I N T O T H E C O N N E C T O R O N T H E C O M P U T E R L O S E S O M E P R O G R A M S A N D T R Y A G A I N — Contact Dell (see page 108). —...

  • Page 32: Keyboard Problems

    R O U B L E S H O O T E R I G H T S — See page 43. I N D O W S — — Contact Dell (see page 108). — Contact the manufacturer of the...

  • Page 33: The Computer Stops Responding

    The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off.

  • Page 34: Other Software Problems

    (see page 64). • Reseat the memory modules (see page 64) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see page 46). Solving Problems — F L O P P Y D I S K S...

  • Page 35: Mouse Problems

    • Ensure that you are following the memory installation guidelines (see page 63). • Your computer supports DDR2 memory. For more information about the type of memory supported by your computer, see "Memory" on page 93. • Run the Dell Diagnostics (see page 46). Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

  • Page 36: Network Problems

    Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. H E C K T H E N E T W O R K C A B L E C O N N E C T O R both the network connector on the back of the computer and the network jack.

  • Page 37: Printer Problems

    — The computer is either turned off or is not receiving power. F T H E P O W E R L I G H T I S O F F • Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.

  • Page 38: Scanner Problems

    H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer (see page 13). E S T T H E E L E C T R I C A L O U T L E T device, such as a lamp.

  • Page 39: Sound And Speaker Problems

    E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y Click the Start button, click Control Panel, and then click Printers and Other Hardware. Click Scanners and Cameras.

  • Page 40: No Sound From Headphones

    U N T H E S P E A K E R D I A G N O S T I C S I N F O R M A T I O N E I N S T A L L T H E S O U N D D R I V E R U N T H E A R D W A R E No sound from headphones...

  • Page 41: If The Screen Is Difficult To Read

    — Ensure that the electrical outlet is working by testing it with another E S T T H E E L E C T R I C A L O U T L E T device, such as a lamp. H E C K T H E D I A G N O S T I C L I G H T S If the screen is difficult to read H E C K T H E M O N I T O R S E T T I N G S...
  • Page 42 Solving Problems...

  • Page 43: Troubleshooting Tools

    Problem Description The computer is in a normal "off" condition or a possible pre-BIOS failure has occurred. A possible processor failure has occurred. Contact Dell (see page 108). Memory modules are detected, but a memory failure has occurred. Suggested Resolution...
  • Page 44 • If available, install properly working memory of the same type into your computer (see page 63). • If the problem persists, contact Dell (see page 108). • Ensure that no special memory module/memory connector placement requirements exist (see page 63).
  • Page 45 (such as the floppy drive or hard drive); check system setup (see page 97) to make sure the boot sequence is correct for the devices installed on your computer. • If the problem persists, contact Dell (see page 108). None. Troubleshooting Tools...

  • Page 46: Dell Diagnostics

    4 When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 46). Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option...

  • Page 47: Drivers

    NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 48: Reinstalling Drivers

    (see page 47). Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

  • Page 49: Resolving Software And Hardware Incompatibilities

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.
  • Page 50 NOTE: The procedures in this document were written for the Windows default view, so they may not work if you set your Dell™ computer to the Windows Classic view. Creating a Restore Point 1 Click the Start button and click Help and Support.
  • Page 51 Dell PC Restore is available only on computers purchased in certain regions. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.
  • Page 52 4 On the next screen, click Confirm. The restore process takes approximately 6–10 minutes to complete. 5 When prompted, click Finish to reboot the computer. NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot. 6 When prompted, click Yes.

  • Page 53: Removing And Installing Parts

    You have performed the steps in "Turning Off Your Computer" on page 53 and "Before Working Inside Your Computer" on page 53. • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.
  • Page 54 NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 55: Front And Back View Of The Computer

    Front and Back View of the Computer Front View NOTE: The front-panel door does not close when you are using certain Flash Media or IEEE 1394, USB, or headphone connectors. NOTE: The front-panel door is removable; if you remove it or accidentally knock it off its hinges, it snaps back in place.
  • Page 56 Press this button to access the front-panel connectors. button microphone connector Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. On computers with a sound card, the microphone connector is on the card.

  • Page 57: Back View

    Back View voltage selection switch (may not be available on certain computers) power connector back panel connectors card slots See the safety instructions in the Product Information Guide for more information. Insert the power cable. Plug serial, USB, and other devices into the appropriate connector.
  • Page 58 link integrity light • Green — A good connection exists between a 10-Mbps network and the • Orange — A good connection exists between a 100-Mbps network and the • Off — The computer is not detecting a physical connection to the network. network adapter To attach your computer to a network or broadband device, connect one end of a connector...

  • Page 59: Removing The Computer Cover

    On computers with a sound card, use the connector on the card. Use the pink and silver connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. On computers with a sound card, the microphone connector is on the card.
  • Page 60 NOTICE: Ensure that you are working on a level, protected surface to avoid scratching either the computer or the surface on which it is resting. 5 Lay your computer on its side with the computer cover facing up. 6 Pull back the cover latch release on the top panel. 7 Locate the two hinge tabs on the bottom edge of the computer.

  • Page 61: Inside View Of Your Computer

    Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. CD/DVD drive drive release latch...

  • Page 62: System Board Components

    System Board Components internal speaker (SPEAKER) password jumper (PSWD) processor fan connector (FAN) serial port connector (SER2) floppy drive connector (DSKT) PCI Express x16 connector (PEG) PCI Express x1 connector (PCI_E1) front-panel IEEE 1394 connector (FP1394) IEEE/1394 connector (IEEE) network connector (NIC) and USB connectors (2) (USB2) USB connectors (3) (USB2) media card reader connector (F_USB)

  • Page 63: Memory

    Memory You can increase your computer memory by installing memory modules on the system board. Your computer supports DDR2 memory. NOTE: Buffered memory is not supported on this computer. DDR2 Memory Overview DDR2 memory modules should be installed in pairs of matched memory size, speed, and technology. If the DDR2 memory modules are not installed in matched pairs, the computer will continue to operate, but with a slight reduction in performance.

  • Page 64: Addressing Memory With 4-Gb Configurations

    Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly. You should install your original memory modules in pairs either in DIMM connectors 1 and 2 or DIMM connectors 3 and 4.
  • Page 65 4 Align the notch on the bottom of the module with the crossbar in the connector. memory module cutouts (2) NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 5 Insert the module into the connector until the module snaps into position.

  • Page 66: Removing Memory

    You can do so by touching an unpainted metal surface on the computer chassis. Your Dell™ computer provides the following slots for PCI Express cards: • One PCI Express x16 card slot •...

  • Page 67: Pci Express Cards

    PCI Express Cards Your computer supports one PCI Express x16 card and one PCI Express x1 card. If you are installing or replacing a PCI Express card, follow the procedures in the next section. If you are removing but not replacing a card, see "Removing a PCI Express Card" on page 70. If you are replacing a card, remove the current driver for the card from the operating system.
  • Page 68 6 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. 7 Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.
  • Page 69 card not fully seated card fully seated 10 Before you close the card retention door, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide. bracket within slot bracket caught...
  • Page 70 11 Close the card retention door by snapping it into place to secure the card(s). NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 12 Connect any cables that should be attached to the card.

  • Page 71: Drives

    4 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.

  • Page 72: Connecting Drive Cables

    Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive and to the system board. Drive Interface Connectors Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector.

  • Page 73: Connecting And Disconnecting Drive Cables

    Connecting and Disconnecting Drive Cables When removing an IDE drive data cable, grasp the colored pull-tab and pull until the connector detaches. When connecting and disconnecting a serial ATA data cable, hold the cable by the black connector at each end. Like IDE connectors, the serial ATA interface connectors are keyed for correct insertion;...
  • Page 74 4 Press in on the blue tabs on each side of the drive and slide the drive up and out of the computer. 5 Disconnect the power and hard-drive cable from the drive. Removing and Installing Parts tabs (2) power cable hard drive serial ATA data cable...

  • Page 75: Installing A Hard Drive

    Installing a Hard Drive 1 Unpack the replacement hard drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer. NOTE: If your replacement hard drive does not have the plastic guide bracket attached, remove the bracket from the old drive by unsnapping it from the drive.

  • Page 76: Cd/Dvd Drive

    5 Gently slide the drive into place until you hear a click or feel the drive securely installed. 6 Replace the computer cover (page 91). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  • Page 77 4 Pull up on the drive release latch and slide the drive towards the back of the computer. Then, lift up to remove the drive from the computer. CD/DVD drive drive release latch 5 Disconnect the power and CD/DVD drive cables from the back of the drive. data cable Removing and Installing Parts...

  • Page 78: Installing A Cd/Dvd Drive

    Installing a CD/DVD Drive 1 Unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting. 2 Connect the power and CD/DVD drive cables to the drive.

  • Page 79: Media Card Reader

    8 Enter system setup (see page 97) and select the appropriate Drive option. Verify that your computer works correctly by running the Dell Diagnostics (see page 43). Media Card Reader For information on using the media card reader, see "Using a Media Card Reader (Optional)" on page 14.

  • Page 80: Removing A Media Card Reader

    Removing a Media Card Reader 1 Follow the procedures in "Before You Begin" on page 53." 2 Lay the computer on its side so that the system board is on the bottom of the inside of the computer. 3 Remove the computer cover (see page 59). 4 Remove the CD/DVD drive (see page 76).

  • Page 81: Installing A Media Card Reader

    media card reader drive release latch Installing a Media Card Reader 1 Follow the procedures in "Before You Begin" on page 53. 2 Lay the computer on its side so that the system board is on the bottom of the inside of the computer.
  • Page 82 5 Gently slide the drive into place until you hear a click or feel the drive securely installed. 6 Reconnect the data cable on the back of the media card reader to the front-panel connector on the system board. data cable Removing and Installing Parts...

  • Page 83: Floppy Drive (Optional)

    See the documentation that came with the drive for instructions on installing any software required for drive operation. 10 Enter system setup (see page 97) and select the appropriate Drive option. 11 Verify that your computer works correctly by running the Dell Diagnostics (see page 43). Floppy Drive (Optional) CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
  • Page 84 floppy drive drive release latch 6 Disconnect the power and data cables from the back of the floppy drive. Removing and Installing Parts data cable edge connector cable release tab data cable...

  • Page 85: Installing A Floppy Drive

    Installing a Floppy Drive NOTE: In the event the replacement or new floppy drive does not have the shoulder screws, use the screws located within the drive panel insert. 1 Follow the procedures in "Before You Begin" on page 53. 2 Lay the computer on its side so that the system board is on the bottom of the inside of the computer.
  • Page 86 10 Enter system setup (see page 97) and select the appropriate Diskette Drive option. 11 Verify that your computer works correctly by running the Dell Diagnostics (see page 43). Removing and Installing Parts data cable edge connector...

  • Page 87: Modem

    Modem CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Before you remove or install the modem, make sure to disconnect all telephone and network cables from your computer. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.

  • Page 88: Replacing The External Modem Connector

    3 Remove the existing modem: Disconnect the modem cable from the modem. Use a small Phillips screwdriver to remove the two screws securing the modem to the system board, and set the screws aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board.

  • Page 89: Battery

    5 To install a new modem cable and external modem connector: Align the external connector with the slot on the back on the computer. Replace the screw that secures the external modem connector in place. Carefully route the cable wire and re-connect the modem cable to the modem. 6 Replace the computer cover (see page 91).

  • Page 90: Replacing The Battery

    Replacing the Battery NOTE: For information regarding the type of coin-cell battery, see "Power" on page 96. 1 Record all the screens in system setup (see page 97) so that you can restore the correct settings in step 9. 2 Follow the procedures in "Before You Begin" on page 53. 3 Remove the computer cover (see page 59).

  • Page 91: Replacing The Computer Cover

    NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 8 Connect your computer and devices to electrical outlets, and turn them on. 9 Enter system setup (see page 97) and restore the settings you recorded in step 1. 10 Properly dispose of the old battery.
  • Page 92 Ensure that the cover is seated correctly before moving the computer to the upright position. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 4 Connect your computer and devices to electrical outlets, and turn them on. Removing and Installing Parts...

  • Page 93: Appendix

    Appendix Specifications Processor Processor types Level 1 (L1) cache Level 2 (L2) cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Computer Information Chip set DMA channels Interrupt levels BIOS chip (NVRAM) ® ® Intel Pentium 4 5XX processors with Hyper-Threading technology ®...
  • Page 94 Computer Information (continued) System clock Video Type Audio Type Expansion Bus Bus type Bus speed PCI Express: connector connector size connector data width (maximum) PCI Express: connector connector size connector data width (maximum) Drives Externally accessible Available devices Internally accessible Appendix 800-MHz data rate Intel integrated Graphics Media Accelerator (GMA) 950...
  • Page 95 Connectors External connectors: Serial IEEE 1394 Video Headphone Audio Network adapter Modem System board connectors: IDE drive Serial ATA PCI Express x1 PCI Express x16 Front-panel audio Front panel Power Processor power IEEE 1394 9-pin, 16550C-compatible connector one 6-pin powered back-panel connector (not present on certain computers) one 6-pin powered front-panel connector (with optional media card reader)
  • Page 96 Controls and Lights Power control Power light Hard-drive access light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light Activity light (optional media card reader) Power DC power supply: Wattage Heat dissipation Voltage (See the safety instructions in the Product Information Guide for important voltage setting...

  • Page 97: System Setup

    Physical Height Width Depth Weight Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage System Setup Overview Use system setup as follows: • To change the system configuration information after you add, change, or remove any hardware in your computer •...

  • Page 98: Entering System Setup

    Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the ®...

  • Page 99: System Setup Options

    System Setup Options NOTE: Depending on your computer, BIOS version, and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System Lists system information such as the computer name, the BIOS version System Info number and date, system tags, and other system-specific information.
  • Page 100 Video Primary Video Video Memory Size Performance HyperThreading SpeedStep HDD Acoustic Mode Security DEP (Execute Disable) Unlock Setup Admin Password Appendix This setting specifies which video controller is primary when two video controllers are present on the computer. Use this option to select 8 MB (default) or 1 MB of system memory for an integrated video controller.
  • Page 101 Displays the current status of the system's password security feature and System Password allows a new system password to be assigned and verified. This option locks the system password field with the setup password. When Password Status the field is locked, you can no longer disable password security by pressing <Ctrl><Enter>...

  • Page 102: Boot Sequence

    Boot Sequence This feature allows you to change the boot sequence for devices. NOTICE: If you modify any boot sequence settings, save the new settings to avoid losing the changes. Option Settings • Diskette Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if there is no floppy drive installed in the computer, the computer generates an error message.

  • Page 103: Clearing Forgotten Passwords

    Changing Boot Sequence for Future Boots 1 Enter system setup (see page 98). 2 Press the arrow keys to highlight the Boot Sequence menu option and press <Enter> to access the menu. NOTE: Write down your current boot sequence in case you want to restore it. 3 Press the up- and down-arrow keys to move through the list of devices.

  • Page 104: Clearing Cmos Settings

    3 Replace the computer cover (see page 91). 4 Connect your computer and monitor to electrical outlets, and turn them on. 5 After the Microsoft (see page 53). 6 Turn off the monitor and disconnect it from the electrical outlet. 7 Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board.

  • Page 105: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water.

  • Page 106: Cds And Dvds

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-assisted technical support, online technical support is available at support.dell.com.

  • Page 107: Definition Of "Third-Party" Software And Peripherals

    Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third- party software and peripherals is provided by the original manufacturer of the product.

  • Page 108: Fcc Identification Information

    Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 109 Tech Support Services Sales Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) For servers and storage...
  • Page 110 Country (City) International Access Code Country Code City Code Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support...
  • Page 111 Country (City) International Access Code Country Code City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)
  • Page 112 Country (City) International Access Code Country Code City Code China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Technical Support Fax Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™)
  • Page 113 Country (City) International Access Code Country Code City Code Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support City Code: 2 Technical Support Fax Customer Care Customer Care Fax Switchboard Denmark (Copenhagen) Website: support.euro.dell.com...
  • Page 114 Country (City) International Access Code Country Code City Code Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 E-mail Support (servers): Nordic_support@dell.com City Code: 9 Technical Support Technical Support Fax Relational Customer Care Home/Small Business Customer Care...
  • Page 115 Country (City) International Access Code Country Code City Code Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.com Country Code: 49 Technical Support City Code: 6103 Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care...
  • Page 116 Country Code City Code Home and Small Business Division India Technical Support Sales Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support City Code: 1 U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K.
  • Page 117 Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...
  • Page 118 Macao Technical Support Country Code: 853 Customer Service (Penang, Malaysia) Transaction Sales Malaysia (Penang) Technical Support (Dell Precision, OptiPlex, and Latitude) International Access Code: 00 Technical Support (Dimension and Inspiron) Country Code: 60 Technical Support (PowerEdge and PowerVault) City Code: 4...
  • Page 119 Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Technical Support (for desktop and portable computers) Technical Support (for servers and storage)
  • Page 120 Country (City) International Access Code Country Code City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care...
  • Page 121 Technical Support (Optiplex, Latitude, and Precision) Country Code: 65 Technical Support (PowerEdge and PowerVault) Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Gold Queue Country Code: 27 Technical Support City Code: 11...
  • Page 122 International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...
  • Page 123 Trinidad/Tobago General Support Turks and Caicos Islands General Support U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)
  • Page 124 Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...

  • Page 125: Index

    49-50 stops responding, 32-33 copying CDs and DVDs, 21 cover closing, 91 opening, 59 Dell contacting, 107-108 Dell Diagnostics, 46 support policy, 106 support site, 10 Dell Premier Support website, 10 diagnostic lights, 43 diagnostics Dell, 46 lights, 43 display.
  • Page 126 85 removing, 83 hard drive installing, 75 problems, 29 removing, 73 hardware Dell Diagnostics, 46 Hardware Troubleshooter, 49 Help and Support Center, 11 hibernate mode, 24-25 Hyper-Threading, 25 IEEE 1394 problems, 31 installing parts before you begin, 53...
  • Page 127 27 blue screen, 33 CD drive, 28 CD/DVD-RW drive, 28 computer crashes, 32-33 problems (continued) computer stops responding, 32-33 Dell Diagnostics, 46 diagnostic lights, 43 drives, 27 DVD drive, 28 e-mail, 29 error messages, 30 general, 32 hard drive, 29...
  • Page 128 94 memory, 93 physical, 97 power, 96 processor, 93 technical, 93 video, 94 standby mode, 23 support contacting Dell, 107-108 policy, 106 system board, 62 System Restore, 49-50 system setup entering, 98 options, 99 screens, 98 technical support...

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