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For more information about your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com Models PP36S, PP36L, and PP36X w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, DellConnect, and Vostro are trademarks of Dell Inc.; Intel and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U.S.
Contents About Your Computer Front View Back View Battery Removal Wireless Switch Setting Up Your Computer Quick Setup Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Microsoft Windows Vista Microsoft Specifications Troubleshooting Tools Power Lights Beep Codes .
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Reinstalling Software Drivers Identifying Drivers Reinstalling Drivers and Utilities Restoring Your Operating System Using Microsoft Using Dell™ Factory Image Restore Using the Operating System Media Using the Operating System Media Finding Information Getting Help Obtaining Assistance Technical Support and Customer Service DellConnect™...
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Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Index .......
display device status lights media controls (volume, forward, reverse, stop, play, eject) security cable slot USB connectors (2) 11 fingerprint reader (optional) 13 touch pad buttons (2) 15 audio connectors (2) Back View About Your Computer power button keyboard status lights keyboard optical device/media bay IEEE 1394 connector...
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.
For more information about the battery, see the Dell Technology Guide at support.dell.com. Wireless Switch Use the wireless switch to locate networks or to enable or disable wireless network devices. For more information about the wireless switch, see the Dell Technology Guide on your computer or at support.dell.com. For information about connecting to the Internet, see "Connecting to the...
Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
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3 Connect USB devices, such as a mouse or keyboard (optional). 4 Connect IEEE 1394 devices, such as a media player (optional). 5 Open the computer display and press the power button to turn on the computer. NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards or connect the computer to a docking device or other external device, such as a printer.
6 Connect to the Internet (optional). See "Connecting to the Internet" on page 13 for more information. Internet service wireless router laptop computer with wireless network card Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP).
NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.
Microsoft Windows Vista 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button 3 Under Network and Internet, click Connect to the Internet. 4 In the Connect to the Internet window, click either Broadband (PPPoE) or Dial-up, depending on how you want to connect: •...
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NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP.
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6 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next.
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#154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Setting Up Your Computer ®...
L2 cache Front-side bus frequency System Information Chipset Data bus width DRAM bus width Processor address bus width Flash EPROM Dell™ Vostro™ 1310, 1510, and 1710: ® • Intel Core™2 Duo (1.4–2.6 GHz) ® ® • Intel Celeron (1.8–2.0 GHz) Dell™...
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ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. ExpressCard controller ExpressCard connector Cards supported ExpressCard connector size 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported Memory Memory module connector Memory module capacity Memory type...
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Vostro 1310, 1510, 1710, and 2510: • one dedicated Mini-Card slot for WLAN • one USB-based daughter card with ® Bluetooth wireless technology (Dell™ Wireless 360) RJ-45 port Vostro 1310, 1510, and 2510: • four USB ports Vostro 1710: • six USB ports...
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Communications Modem Network adapter Wireless Video NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase. Video type Video controller Video memory LCD interface Specifications supports external USB modem Vostro 1310, 1510, 1710, and 2510: •...
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Display (continued) Width Diagonal Maximum resolutions: WXGA WXGA anti-glare WXGA with TrueLife WXGA+ anti-glare WXGA+ with TrueLife WSXGA+ with TrueLife WUXGA with TrueLife Refresh rate Operating angle Horizontal viewing angle Controls Specifications Vostro 1310: • 286 mm (11.26 inches) Vostro 1510 and Vostro 2510: •...
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Keyboard Number of keys Layout Size: Standard Maximum Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Vostro 1310, Vostro 1510, and Vostro 2510: • 84 (U.S./Canada); 85 (Europe); 88 (Japan) Vostro 1710: • 105 (U.S./Chinese); 106 (Europe/Brazil); 109 (Japan) QWERTY/AZERTY/Kanji full sized...
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Battery Type Dimensions: Depth Height Width Specifications Vostro 1310: • 4-cell "smart" lithium ion • 6-cell "smart" lithium ion • 9-cell "smart" lithium ion Vostro 1510 and Vostro 2510: • 6-cell "smart" lithium ion • 9-cell "smart" lithium ion Vostro 1710: •...
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Battery (continued) Ampere hours Voltage Operating time (approximate) AC Adapter Input voltage Input current (maximum) Input frequency Output current (65 W) Output current (90 W) NOTE: On Vostro computers (except Vostro 1310) with discrete video configuration, you must use a 90 W AC adapter that is shipped with your computer. Using the incorrect AC adapter will prevent optimal system performance and produce a BIOS warning.
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AC Adapter (continued) Dimensions (90 W): Height Width Depth Weight (with cables) Temperature range Physical Height Width Depth Specifications 33.8–34.6 mm (1.34–1.36 inches) 60.9 mm (2.39 inches) 153.4 mm (6.04 inches) 0.46 kg (1.01 lb) 0° to 35°C (32° to 95°F) Vostro 1310: •...
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Physical (continued) Weight Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head- parked position and a 2-ms halfsine pulse for storage):...
Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.
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If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 38). Code Description (repetitive short beeps) BIOS checksum failure. Possible motherboard failure.
I S K F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). Suggested Remedy Replace the battery (see your Service Manual at support.dell.com).
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Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). A R D D I S K D R I V E C O N T R O L L E R F A I L U R E to commands from the computer.
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E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 38).
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Contact Dell (see "Contacting Dell" on page 64). O T I M E R T I C K I N T E R R U P T malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38).
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— drive. H U T D O W N F A I L U R E — Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). Reinstall the hard drive (see your Service —...
When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see "Lockups and Software Problems" on page 43) and run the Dell Diagnostics before you contact Dell for technical assistance. Troubleshooting System configuration settings are —...
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Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell"...
If an error message occurs in a program, see the program documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Troubleshooting ®...
(see your Service Manual at support.dell.com). • Ensure that the main power cable and the front panel cable are securely connected to the system board connector (see your Service Manual at support.dell.com). — The computer is either turned off or is not receiving —...
• See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual at support.dell.com). • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory.
Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer. The computer does not start up N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding NOTICE:...
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A program is designed for an earlier Microsoft U N T H E R O G R A M O M P A T I B I L I T Y Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.
2 Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. The Dell Support Utility is customized for your computing environment.
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Double-click the view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Troubleshooting...
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. , and right-click Computer.
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Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista Start button 2 Click Properties→...
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Drivers and Utilities media and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer.
NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. NOTE: Set your Dell™ computer to the Windows Classic view.
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Starting System Restore Windows Vista: 1 Click Start 2 In the Start Search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. System Restore" on page 50.
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6 Press any key to Boot from CD-ROM, and follow the instructions on the screen to complete the installation. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer.
5 Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The Confirm Data Deletion screen appears.
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To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: Drivers and Utilities media during the assembly of the computer. Use the load any required drivers. Depending on the region from which you ordered your...
• A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be included on...
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Service Manual The Service Manual for your computer can be found at support.dell.com. Dell Technology Guide The Dell Technology Guide is available at support.dell.com. Microsoft Windows License Label Your Microsoft Windows License is located on your computer. Finding Information Contents •...
1 See "Solving Problems" on page 40for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 38 for procedures on how to run Dell™ Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 63.
Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 62, and then see the contact information for your region or go to support.dell.com. DellConnect™...
"Contacting Dell" on page 64. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 63). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
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Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
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13 options, 13 setting up, 14 memory problems, 42 messages error, 33 operating system Dell Factory Image Restore, 52 media, 53, 55 reinstalling, 57 System Restore, 50 Operating System CD/DVD, 57 phone numbers, 64 power problems, 41 power light, 45...
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15 troubleshooting Dell Diagnostics, 38 restore to previous state, 50 Windows Vista Dell Factory Image Restore, 52 Program Compatibility wizard, 44 System Restore, 50 Windows XP Device Driver Rollback, 48 Files and Settings Transfer...