Page 4 Changes are periodically made to the information herein; these changes will be incorpo- rated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
Page 7: About This Manual
– Type 8682. Important: This manual is intended for trained servicers who are familiar with IBM PC Server products. Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions.
Page 8: Online Support
BIOS Fl;ash, and Device Driver files. File download address is: http://www.us.pc.ibm.com/files.html IBM online addresses The HMM manuals online address is: http://www.us.pc.ibm.com/cdt/hmm.html The IBM PC Company Support Page is: http://www.us.pc.ibm.com/support/index.html The IBM PC Company Home Page is: http://www.pc.ibm.com Netfinity 6000R Type 8682 Models 1RY, 2RY...
Page 9: Table Of Contents
Contents About this manual ....... v General checkout ....... 1 General information .
Page 10 Netfinity Manager ......109 Managing your IBM Netfinity server with Netfinity Manager .
Page 11 Deleting the database 123 Lotus Notes database support ....124 System requirements 124 Installing the database 124 Browsing the Netfinity Manager Lotus Notes database ODBC database support .
Page 12 SCSI error codes ....... 181 Temperature error messages ..... .182 Fan error messages.
Page 13: General Checkout
General checkout The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These pro- grams are the primary method of testing the major compo- nents of the server: The system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), diskette drive, serial ports, hard drives, and parallel port.
Page 14 7. For intermittent problems, check the error log; see “POST error messages” on page 14. 1. IS THE SYSTEM PART OF A CLUSTER? YES. Schedule maintenance with the customer. Shut down all systems related to the cluster. Run storage test. NO.
Page 15: General Information
The IBM 6000R server comes with a three-year limited war- ranty and 90-Day IBM Start Up Support. If you have access to the World Wide Web, you can obtain up-to-date informa- tion about the server model and other IBM server products at the following World Wide Web address: http://www.ibm.com/pc/us/netfinity/...
Page 16 • Video: — S3 video controller — Compatible with SVGA and VGA — 8 MB video memory • Size (4 U) — Height: 178 mm (7 in.) (4 U) — Depth: 711.2 mm (28 in.) — Width: 482.6 mm (19 in.) —...
Page 17: Server Features
— Input kilovolt-amperes (kVA) approximately: – Minimum: 0.08 kVA – Maximum: 0.52 kVA Server features The unique design of the server takes advantage of advancements in symmetric multiprocessing (SMP), data storage, and memory management. The server combines: • Impressive performance using an innovative approach to SMP The server supports up to four Pentium III Xeon pro- cessors.
Page 18 In addition, the ServerGuide CDs include a variety of application programs such as IBM Update Connector to help keep the server basic input/output system (BIOS) and microcode updated, and IBM Netfinity Manager for system management.
Page 19: Reliability, Availability, And Serviceability
As always, the IBM server meets stringent worldwide certifi- cations for power, electromagnetic compatibility (EMC), and safety. See “Related service information” on page 195 for additional information. Reliability, availability, and serviceability Three of the most important features in server design are reliability, availability, and serviceability (RAS).
Page 20: Start The Server
• Windows NT failover support • Alert on LAN™ capability • Backup BIOS switching by jumper • Error codes and messages • Integrated service processor subsystem provides con- trol for remote system management • Processor serial number access • Standard cables present detection •...
Page 21: Controls And Indicators
The server can be turned off as follows: • You can turn off the server by pressing the power-con- trol button on the front of the server. Note: After turning off the server, wait at least five sec- onds before pressing the power-control button to turn on the server again.
Page 22: Information Led Panel
Hard-disk drive status light: Each hot-swap drive has a hard-disk drive status light. With a ServeRAID installation, if this amber light is on continuously, it means that the drive has failed. Information LED panel The information panel on the front of the server contains sta- tus lights.
Page 23 server and the network. The Ethernet trans- mit/receive activity light is also located on the Ethernet (RJ-45) connector on the rear of the server. Ethernet speed 100 Mbps: When this green light is on, the Ethernet speed is 100 Mbps. When the light is off, the Ethernet speed is 10 Mbps.
Page 24 Netfinity 6000R Type 8682 Models 1RY, 2RY...
Page 25: Diagnostics
Diagnostics This section provides basic troubleshooting information to help you resolve some common problems that might occur with the server. If you cannot locate and correct the problem using the infor- mation in this section, refer to “Symptom-to-FRU index” on page 153 for more information.
Page 26: Post Beep Codes
Notes: 1. If you have a power-on password or administrator password set, you must type the password and press Enter, when prompted, before POST will continue. 2. A single problem might cause several error mes- sages. When this occurs, work to correct the cause of the first error message.
Page 27 Setup Action Netfinity Setup and • Be sure the system is a Installation CD won’t supported Netfinity server start. with a startable (bootable) CD-ROM drive. • If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in the boot sequence.
Page 28: Diagnostic Programs And Error Messages
Diagnostic programs and error messages The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These pro- grams are the primary method of testing the major compo- nents of the server. Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part.
Page 29: Starting The Diagnostic Programs
Failed This result occurs when the diagnostic test discovers an error. User Aborted This result occurs when you stop the diagnostic test before it is complete. Not Applicable This result occurs when you specify a diagnostic test for a device that is not present.
Page 30: Viewing The Test Log
d. You can run the USB interface test and the USB external loopback test only if there are no USB devices attached. e. You can view server configuration information (such as system configuration, memory contents, interrupt request (IRQ) use, direct memory access (DMA) use, device drivers, and so on) by selecting Hardware Info from the top of the screen.
Page 31: Power Supply Leds
Status LEDs are located on the following components: • Information panel • Hard disk drive trays • Power supply • Diagnostic panel • System board Power supply LEDs The AC and DC power LEDs on the power supply provide status information about the power supply. See “Installing a hot-swap power supply”...
Page 32: Diagnostic Panel Leds
Description and action power power There is a dc power problem. Possible causes: 1. The server is not turned on (the power LED is blinking on the front of the server). Action: Press the power-control button to start the server. 2.
Page 33 DASD Memory SP Bus A B C D Event Log Power Non Red Supply 1 2 3 4 Over Spec Temp System board connector Diskette drive connector The meanings of these LEDs are as follows: Microprocessor fault Memory Memory fault PCI Bus A (PCIA) PCI bus A fault PCI Bus B (PCIB) PCI bus B fault PCI Bus C (PCIC) PCI bus C fault...
Page 34: Light Path Diagnostics
Notes: 1. The server does not support replaceable voltage regu- lator modules (VRMs). 2. The server supports a maximum of three PCI buses. 3. The server supports a maximum of three power sup- plies. Light path diagnostics You can use the light path diagnostics built into the server to quickly identify the type of system error that occurred.
Page 35: Power Checkout
Table 1. Light path diagnostics LED on Cause The third power supply has failed. (See “Diagnostic panel error LEDs” on page 157.) One of the fan assemblies has failed or is operating too slowly. Note: A failing fan can also cause the TEMP and/or DASD LEDs to be on.
Page 36: Recovering Bios
• Use the ServerGuide program to make a BIOS flash diskette. • Download a BIOS flash diskette from the World Wide Web. Go to http://www.pc.ibm.com/support/, select IBM Server Support, and make the selections for the server. The flash memory of the server consists of a primary page and a backup page.
Page 37: Replacing The Battery
12. Restart the server. The system should start up normally. Replacing the battery IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 38 3. Turn off the server and all attached devices and discon- nect all external cables and power cords (see “Safety information” on page 196); then remove the top cover. 4. Locate the battery on the system board (see “System board component locations” on page 54). 5.
Page 39: Temperature Checkout
Temperature checkout Proper cooling of the system is important for proper opera- tion and system reliability. For a typical Netfinity server, you should make sure: • Each of the drive bays has either a drive or a filler panel installed •...
Page 40: Troubleshooting The Ethernet Controller
• Reinstall the new software or new device. Troubleshooting the Ethernet controller This section provides troubleshooting information for prob- lems that might occur with the 10/100 Mbps Ethernet con- troller. Network connection problems If the Ethernet controller cannot connect to the network, check the following: •...
Page 41: Ethernet Controller Troubleshooting Chart
Ethernet controller troubleshooting chart You can use the following troubleshooting chart to find solu- tions to 10/100 Mbps Ethernet controller problems that have definite symptoms. Table 2. Ethernet troubleshooting chart Ethernet controller Suggested Action problem The server The PCI BIOS interrupt settings are stops incorrect.
Page 42 Table 2. Ethernet troubleshooting chart Ethernet controller Suggested Action problem The Ethernet Check the following: Transmit/ Note: The Ethernet Transmit/Receive Receive Activity LED illuminates only when Activity light data is sent to or by this Ethernet does not controller. light. •...
Page 43: Ethernet Controller Messages
Ethernet controller messages The integrated Ethernet controller might display messages from the following device drivers: • Novell™ NetWare™ or IntraNetWare Server ODI • NDIS Adapter for level 2.01 (OS/2) • NDIS Adapter for level 4.0 (Windows NT) • SCO™ UNIX LLI Novell NetWare or IntraNetWare server ODI driver messages This section provides explanations of the error messages for...
Page 44 I/O address. This new adapter could not be found. Action: Verify that you installed an IBM Netfinity 10/100 Fault Tolerant Adapter and make sure that the adapter is seated correctly. If the adapter is seated correctly, go to “Starting the diagnostic...
Page 45 Table 3. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller PCNTNW- The Multiple Link Interface Driver NW-075 (MLID) cannot be registered with the Link Support Layer (LSL). Explanation: An error occurred while the driver was trying to register with the LSL. Action: Check the version of the NetWare or IntraNetWare Operating System.
Page 46 Table 3. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller PCNTNW- The group bit in the node address NW-126 override was cleared. Explanation: The IEEE address has a group bit that indicates that an address belongs to a group of stations. This bit is used only as a destination address;...
Page 47: Network Driver Interface Specification 2.01 (Os/2) Driver
Table 3. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller PCNTNW- The DMA parameter is not necessary NW-180 for PCI device. Explanation: The Ethernet controller does not require a DMA setting. Action: None necessary, message is for information only.
Page 48 Table 4. NDIS 2.01 (OS/2) driver messages for the Ethernet controller PCNTND-10 The Protocol Manager Input Output Control (IOCTL) failed. Explanation: The NDIS stack is not configured correctly in the PROTOCOL.INI file. Action: Check and correct the configuration. PCNTND-11 Protocol Manager registration failed. Explanation: The NDIS stack is not configured correctly.
Page 49: Ndis 4.0 (Windows Nt) Driver Messages
Table 4. NDIS 2.01 (OS/2) driver messages for the Ethernet controller PCNTND-24 WARNING: PCNET IRQ does not match PROTOCOL.INI. Explanation: The interrupt request (IRQ) setting in the PROTOCOL.INI file does not match the hardware IRQ setting. Action: Remove the IRQ setting from the PROTOCOL.INI file or change the IRQ setting in the PROTOCOL.INI file to match the IRQ setting shown in the PCI...
Page 50: Unix Messages
Table 5. NDIS (Windows NT) driver messages for the Ethernet controller PermaNet Problem Occurs on the Primary Server: Adapter. Switching over to the Secondary Adapter. Explanation: The system detected a problem with the primary Ethernet connection and has transferred all network traffic to the secondary Ethernet controller.
Page 51 Table 6. UNIX LLI driver messages for the Ethernet controller pnt0-6 Cannot allocate memory for the adapter during an interrupt. Please check the Streams parameters. Explanation: On a SunSoft Solaris system, this message indicates that the system is out of Streams memory blocks.
Page 52 No more devices to open. Explanation: The SunSoft Solaris driver cannot find any more Ethernet controllers. Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond. If the problem persists, run the diagnostic programs.
Page 53 • Run the NETCONFIG program to search for another Ethernet controller. pnt0-26 The DMA number is not necessary for PCI device. Explanation: The IBM Netfinity 10/100 Fault Tolerant Adapter does not require a DMA setting. Action: Edit the SPACE.C file to delete the DMA parameter.
Page 54 Netfinity 6000R Type 8682 Models 1RY, 2RY...
Page 55: Configuring The Server
• ServerGuide CDs The ServerGuide CDs include software setup and installation tools specifically designed for IBM Netfinity servers. You can use these CDs during the initial installation of the server to configure the server hard- ware and simplify the network operating system instal- lation.
Page 56: Choices Available From The Configuration/Setup Main Menu
From the Configuration/Setup Utility main menu, you can select settings that you want to change. The Configura- tion/Setup Utility main menu is similar to the following: IBM Netfinity Setup - © IBM Corporation 1998 Configuration/Setup Utility System Summary System Information...
Page 57 Select this choice to view system information, such as the machine type and model, the server serial number, and the revision level or issue date of the BIOS stored in the flash electronically eras- able programmable ROM (EEPROM). — System Card Data Select this choice to view vital product data (VPD) for some server components.
Page 58 — Power-on Password Select this choice to set or change a power-on password. See “Using passwords” on page 48 for more information. — Administrator Password Select this choice to set or change an administra- tor password. Attention: If an administrator password is set and then for- gotten, it cannot be overridden or removed.
Page 59 Select this choice to modify settings that control features of the core chip set on the system board. Attention: Do not make changes here unless directed to do so by an IBM authorized service representative. — PCI Slot/Device Information Select this choice to view and identify system resources used by PCI devices.
Page 60: Using Passwords
— Hot Swap PCI Slot Power Control Select this choice to manually force power on to any of the six Active PCI (hot-plug) slots. This is used for PCI adapters that do not have the pres- ence detect pins that the system hot-plug control- ler uses to turn power on to a slot.
Page 61 The keyboard and mouse remain locked until you enter the correct password. You can use any combination of up to seven characters (A– Z, a–z, and 0–9) for the power-on password. Keep a record of the password in a secure place. If you forget the power- on password, you can regain access to the server by remov- ing the battery and then installing the battery, or by overrid- ing or bypassing the power-on password;...
Page 62: Administrator Password
Administrator password Select this choice to set an administrator password. The administrator password provides access to all choices on the Configuration/Setup Utility main menu. You can set, change, or delete both the administrator and power-on pass- words, and allow a power-on password to be changed by the user.
Page 63: Starting The Scsiselect Utility Program
The following sections provide the instructions needed to start the SCSISelect Utility and descriptions of the menu choices available. Note: If the server has a RAID adapter installed, use the configuration method supplied with the RAID adapter to view or change SCSI settings for attached devices. Starting the SCSISelect utility program To start the SCSISelect utility program: 1.
Page 64 must know the ID of the device whose parameters you want to configure. Note: The Maximum Sync Transfer Rate repre- sents the transfer rate for Ultra SCSI devices. – The transfer rate for Ultra3 SCSI LVD devices is 160.0 – The transfer rate for Ultra2 SCSI LVD devices is 80.0 –...
Page 65: Installing Options
Installing options This chapter provides instructions to help you add options to the server. Expanded view of the Netfinity 6000R Terminator card Microprocessor Hot-swap fans Hot-swap drive tray assembly Filler panel for hot-swap drive tray Filler panel for power supply bay Power supply Diagnostics panel...
Page 66: Component Locations
Hot-swap fans 10 System board 11 Service processor card 12 Memory board 13 Dual inline memory module Component locations This section provides illustrations of the system board, Diag- nostic LED panel, memory board, and Advanced System Management Interconnect board component locations. System board component locations The following illustrations detail certain locations on the sys- tem board.
Page 67: System Board Cable Connectors
PCI slot 4 64-bit 66 MHz (J53) PCI slot 5 64-bit 33 MHz (J54) 10 PCI slot 6 64-bit 33 MHz (J55) 11 PCI hot-plug switch card (J1) 12 PCI slot 1 32-bit 33 MHz (J50) 13 Battery System board cable connectors: The following illus- tration shows the location of the cable connectors on the system board.
Page 68 Keyboard (bottom), mouse (top) (J64) Serial A (bottom), Serial B (top) (J60) Parallel (J63) Video (J62) Ethernet (J79) USB 1, USB 2 (J61) System board jumpers: The following illustration shows the location of the flash ROM page swap jumper (J14) and power-on password override jumper (J15) on the system board.
Page 69 Flash ROM page swap jumper (J14) Power-on password override jumper (J15) Reserved (J19) Reserved (J3) Notes: 1. Turn off the server; then, disconnect all power cords and external cables. before moving any jumpers. 2. Jumpers J19 and J3 are located on the same jumper block as jumpers J14 and J15 on the system board.
Page 70 Jumper name Description J15 Power-on Changing the position of this jumper password override bypasses the power-on password check if the jumper has been moved since the server was last powered on. You do not need to move the jumper back to the default position after the password is overridden.
Page 71: System Board Led Locations
Microprocessor speed jumpers System board LED locations The following illustration shows the location of the lights on the system board. Note: The illustrations in this document might differ slightly from your hardware. Installing options...
Page 72: Diagnostic Panel Leds
Microprocessor 1 error light Microprocessor or terminator card present lights Microprocessor 2 error light Microprocessor 3 error light POST OK light Microprocessor 4 error light PCI slot power-on light PCI slot attention lights Diagnostic panel LEDs The following illustration shows the location of the LEDs on the Diagnostic panel.
Page 73 DASD Memory SP Bus A B C D Event Log Power Non Red Supply 1 2 3 4 Over Spec Temp System board connector Diskette drive connector The meanings of these LEDs are as follows: Microprocessor fault Memory Memory fault PCI Bus A (PCIA) PCI bus A fault PCI Bus B (PCIB) PCI bus B fault PCI Bus C (PCIC) PCI bus C fault...
Page 74: Memory Board Component Locations
Notes: 1. The server does not support replaceable voltage regu- lator modules (VRMs). 2. The server supports a maximum of three PCI buses. 3. The server supports a maximum of three power sup- plies. 4. See “Light path diagnostics” on page 22 for a detailed description of these LEDs.
Page 75: Advanced System Management Interconnect Board Component Locations
Advanced System Management Interconnect board component locations The following illustration shows the connectors and lights for the Netfinity Advanced System Management Interconnect board. Notes: 1. The illustrations in this document might differ slightly from your hardware. 2. The Advanced System Management Interconnect board is also called the service processor card.
Page 76: System Reliability Considerations
• Back up all important data before you make changes to disk drives. • For a list of supported options for the Netfinity 6000R, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. System reliability considerations To help ensure proper cooling and system reliability, make sure that: •...
Page 77: Handling Static-Sensitive Devices
not wear cuff links while you are working inside the server. • Do not allow your necktie to hang inside the server. • Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches. • Remove items from your shirt pocket (such as pens or pencils) that could fall into the server as you lean over •...
Page 78 Use safe practices when lifting. DANGER: Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock haz- ard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. •...
Page 79: Removing The Server Top Cover And Bezel
The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electri- cal current from the device, ensure that all power cords are disconnected from the power source.
Page 80: Working With Adapters
2. Slide the top cover slightly toward the rear of the server; the cover will stop after about 25 mm (1 inch). Lift the cover off the server and set the cover aside. Attention: For proper cooling and airflow, replace the top cover before turning on the server.
Page 81: Installing A Hot-Plug Adapter
PCI slot power-on light PCI slot attention lights PCI slot 1 32-bit 33 MHz (J50) PCI bus configuration • Hot-plug, 32-bit PCI slot 1 (on PCI bus A, 5V, 33 MHz) • Hot-plug, 64-bit PCI slots 2 through 4 (on PCI bus B, 3.3V, 66 MHz) •...
Page 82 (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD: http://www.ibm.com 1. Remove the top cover (see “Removing the server top cover and bezel” on page 67).
Page 83: Cabling Example For The Serveraid Adapter
91. Cabling example for the ServeRAID adapter You can install an optional IBM ServeRAID® adapter in the server to control the internal hot-swap hard-disk drives; that is, to enable you to configure the internal hot-swap hard disk drives into disk arrays.
Page 84 hard disk drives. You can also cable a ServeRAID adapter to external hard disk drives. Notes: 1. The illustrations in this document might differ slightly from your hardware. 2. Refer to the documentation that comes with your adapter for any cabling instructions. 3.
Page 85 8. Replace the plastic dividers between the PCI adapter slots. 9. Reinstall the adapters in the PCI adapter slots. The following illustration shows how to route the SCSI cable to the ServeRAID adapter. Attention: When you route the SCSI cable, observe the following: •...
Page 86: Installing Internal Drives
SCSI cable to a ServeRAID adapter. 12. Connect the SCSI cable to an internal channel connec- tor on the ServeRAID adapter. Note: Refer to the Using IBM ServeRAID book on the Documentation CD for information on Serv- eRAID adapters and controllers. Installing internal drives If you add different types of drives, the system can read mul- tiple types of media and store more data.
Page 87: Hard Disk Drive Component Locations
CD-ROM drive Diskette drive Hot-swap bays (up to six) Optional hard disk drives Standard hard disk drives 3.5-inch diskette drive CD-ROM drive 3 hot-swap hard disk drives • The server comes with one integrated drive electronics (IDE) CD-ROM drive and one 3.5-inch, 1.44 MB dis- kette drive.
Page 88: Installing A Hot-Swap Hard Disk Drive
Hard disk drive activity light (green) Hard disk drive status light (amber) SCSI hot-swap hard disk drive connector Note: The hard-disk drive activity light and hard-disk drive status light on the backplane match the hard-disk drive activity light and hard-disk drive status light on the front of the server (see “Start the server”...
Page 89 Note: If the server has a ServeRAID controller or adapter installed, you might need to reconfigure the disk arrays after installing hard disk drives. Refer to Using IBM ServeRAID on the Docu- mentation CD or the Hardware Maintenance Manual pertaining to the specific RAID adapter for information.
Page 90: Installing Memory-Module Kits
Installing memory-module kits The illustrations in this document might differ slightly from your hardware. Adding memory to the server is an easy way to make pro- grams run faster. You can increase the amount of memory in the server by installing memory-module options. You must install a bank of four matched dual-inline memory mod- ules (DIMMs).
Page 91 Bank of 4 DIMMs Install DIMMs in these connectors: Bank 1 (shipped as standard) J1, J5, J9, J13 Bank 2 J2, J6, J10, J14 Bank 3 J3, J7, J11, J15 Bank 4 J4, J8, J12, J16 Table 11. DIMM installation order The following illustration shows how to install memory on the memory board.
Page 92 Web site and search for ESD: http://www.ibm.com 1. Turn off the server and disconnect all power cords and external cables; then, remove the top cover (see “Removing the server top cover and bezel” on page 67). 2. Remove the memory board assembly: a.
Page 93: Installing A Microprocessor Kit
(BIOS). The latest level of BIOS for the server is available through the World Wide Web and the IBM Bulletin Board System (BBS). Go to http://www.pc.ibm.com/support/, select IBM Servers, and make the selections for the server.
Page 94 For a list of sup- ported microprocessor speeds, see http://www.ibm.com on the World Wide Web. 4. The server does not support replaceable voltage regu- lator modules (VRMs). If you need to install additional microprocessors, install them in the following order: •...
Page 95 To install an additional microprocessor: Attention: When you handle Electrostatic Discharge-Sensi- tive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD: http://www.ibm.com Installing options...
Page 96 Note: If you are replacing a failed microprocessor, verify that you have selected the correct microprocessor for replacement. To do this, check the Diagnostic panel that is located under the top cover to see which LED is on. 1. Turn off the server and disconnect all power cords and external cables;...
Page 97: Changing Jumper Positions
Changing jumper positions Jumpers located on the system board help you to customize the way the server operates. The server system board contains two-pin and three-pin jumper blocks. In some cases, groups of jumpers might combine to define a function. Three-pin jumper blocks With the three-pin jumper blocks, each jumper covers two of the three pins on a pin block.
Page 98 Note: The illustrations in this document might differ slightly from your hardware. Filler panel AC power light DC power light Power supply handle Power supply To install an additional power supply: 1. Remove the filler panel. 2. Place the handle on the power supply in the open posi- tion.
Page 99: Installing A Netfinity 3-Pack Ultra160 Hot-Swap Expansion Kit
Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Page 100 3. For information on cabling options and using the Netfin- ity 3-Pack Ultra160 Hot-Swap Expansion option, refer to the documentation that comes with the option kit. 4. For additional information on cabling, see “Cabling example for the ServeRAID adapter” on page 71 and “Cabling the server”...
Page 101 (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD: http://www.ibm.com 1. Review the information in “Before you begin” on page 63 and in “Safety information” on page 196.
Page 102: Replacing A Hot-Swap Fan
Replacing a hot-swap fan The server comes with six hot-swap fans. You do not need to turn off the power to the server to replace a hot-swap fan assembly. Attention: To help ensure proper cooling, replace a fan that has failed within 48 hours. Note: The speed of the fans will increase if: •...
Page 103: Completing The Installation
Completing the installation To complete the installation, you must reinstall the top cover, reinstall the bezel, reconnect all cables that you discon- nected, and, for certain options, run the Configuration/Setup Utility program. Follow the instructions in this section. Attention: For correct cooling and airflow, install the top cover before turning on the server.
Page 104: Updating The Server Configuration
To install the server top cover: 1. Before installing the cover, check that all cables, adapt- ers, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server. 2. Place the cover-release latch in the open (up) position. 3.
Page 105: Input/Output Ports
1. Turn off the server and all attached devices. 2. Follow the instructions that come with the option to pre- pare it for installation and to connect it to the server. Note: If you are attaching an external SCSI device, see “Ultra160 SCSI ports”...
Page 106: Parallel Port
10 Serial A 11 Keyboard 12 Mouse Parallel port The server has one parallel port. This port supports three standard Institute of Electrical and Electronics Engineers (IEEE) 1284 modes of operation: Standard Parallel Port (SPP), Enhanced Parallel Port (EPP), and Extended Capa- bility Port (ECP).
Page 107: Video Port
Table 13. Parallel-port connector pin-number assignments SPP/ECP Signal EPP Signal Data 1 Data 1 Data 2 Data 2 Data 3 Data 3 Data 4 Data 4 Data 5 Data 5 Data 6 Data 6 Data 7 Data 7 -ACK -ACK BUSY -WAIT PE (paper end)
Page 108: Keyboard Port
Table 14. Video-port connector pin-number assignments Signal +5 V dc Ground Monitor ID bit 0 DDC SDA Horizontal synchronization (Hsynch) Vertical synchronization (Vsynch) DDC SCL Keyboard port There is one keyboard connector on the rear of the server. Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the USB ports and devices will be disabled during the power-on self-test (POST).
Page 109: Ultra160 Scsi Ports
If you plan to attach external SCSI devices, you must order additional SCSI cables. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. For information about the maximum length of SCSI cable between the terminated ends of the cable, refer to the ANSI SCSI standards.
Page 110: Scsi Connector Pin-Number Assignments
same SCSI channel do not attempt to transfer data simulta- neously. SCSI devices that are connected to different SCSI channels can have duplicate SCSI IDs. The following table lists the SCSI IDs for devices that are connected to one channel. Note that the hot-swap hard disk drive bay num- bers are from bottom to top.
Page 111: Serial Ports
Signal Signal Ground Ground +Attention -Attention Ground Ground +Busy -Busy +Acknowledge -Acknowledge +Reset -Reset +Message -Message +Select -Select +Control/Data -Control/Data +Request -Request +Input/Output -Input/Output +Data 8 -Data 8 +Data 9 -Data9 +Data 10 -Data 10 +Data 11 -Data 11 Table 18. 68-pin SCSI connector pin-number assignments Serial ports The server has two standard serial ports: Serial port A and Serial port B.
Page 112: Universal Serial Bus Ports
Signal Signal Data carrier detect Data set ready Receive data Request to send Transmit data Clear to send Data terminal ready Ring indicator Signal ground Table 19. Serial-port connectors pin-number assignments Universal Serial Bus ports The server has two Universal Serial Bus (USB) ports, which configure automatically.
Page 113: Ethernet Port
ServerGuide CDs. Failover for redundant Ethernet The IBM Netfinity 10/100 Fault Tolerant Adapter is an optional redundant network interface card (NIC adapter) that you can install in the server. If you install this NIC adapter...
Page 114 Enter the brand type of Server, click on Downloadable files and look for Hot Plug. The IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package uses the Intel Desktop Management Interface (DMI) to control hot-plug support for the Ethernet controllers.
Page 115 PCI Hot-Plug Solution code. To install the IBM Netfinity PCI Hotplug for Windows NT 4.0 Failover DMI Agent: 1. Download the IBM Netfinity PCI Hotplug for Windows NT 4.0 Failover DMI Agent file from the Netfinity Sup-...
Page 116 Two options are available for recovering from a failover condition. The options are determined by the Enable for DMI / Hot Swap Support checkbox. If the IBM Net- finity Hot Plug PCI for Windows NT Server 4.0 package is installed, this checkbox will appear at the bottom of the Adapter Properties panel.
Page 117: Ethernet Port Connector
LOAD \PCNTNW SCAN path where d and path are the drive and path where the driver is located. This command causes the device driver to locate the primary adapter and switch the Ethernet traffic to it. Ethernet port connector The following table shows the pin-number assignments for the RJ-45 connector.
Page 118 Serial port Advanced System Management interconnect connec- tors Power LED System board connector Service processor error Netfinity 6000R Type 8682 Models 1RY, 2RY...
Page 119: Cabling The Server
Cabling the server The following illustration shows the cabling for a typical server configuration. Notes: 1. The illustrations in this document might differ slightly from your hardware. 2. Refer to the documentation that comes with your options for additional cabling instructions. It might be easier for you to route any cables before you install cer- tain options.
Page 120 Netfinity 6000R Type 8682 Models 1RY, 2RY...
Page 121: Netfinity Manager
Client Services for Netfinity Man- ager on other systems in your network. Furthermore, addi- tional Netfinity Manager and Client Services for Netfinity Manager licenses are available for purchase from your IBM representative. Note: This section provides installation instructions for all operating systems supported by Netfinity Manager.
Page 122: Netfinity Manager Documentation
(space required depends on system configuration) • A LAN adapter card and one or more of the following communications protocols: — IBM TCP/IP for OS/2 version 1.2 or later (required for Netfinity Manager with Web Enhancement) — NetBIOS Note: The Netfinity Manager NetBIOS require- ments are three names, two sessions, and nine network control blocks (NCBs).
Page 123: Netfinity Manager For Windows 95 And Windows 98 System Requirements
Server software. However, Netfinity Man- ager systems running Microsoft SNA Server can communicate with other Netfin- ity Manager systems using any of the other supported SNA stacks. • A 9600 baud or greater modem (optional). The hard disk requirement for Client Services for Netfinity Manager is 6.5 MB–9 MB of hard disk space.
Page 124: Netfinity Manager For Windows Nt System Requirements
Netfinity Manager for Windows NT system requirements The minimum system requirements for Netfinity Manager for Windows NT are: • Microsoft Windows NT version 4.0 or later • Approximately 17 MB–20 MB of hard disk space (space required depends on system configuration) •...
Page 125 Type SCOS2 and then press Enter. The ServerGuide Net- finity Applications windows opens. c. Select IBM Netfinity Manager from the Available Applications selection list. Note: To install Client Services for Netfinity Manager, select Client Services for Netfinity Manager from the Available...
Page 126 • Advanced System Management Support Click Advanced System Management Support to install the Advanced System Management ser- vice on this system. Use this service to monitor and manage IBM Advanced System Management processors and adapters. Important: If you install Advanced System Man-...
Page 127 Manager is being installed on a system that will be used to manage system updates on client sys- tems using updates that are available from the IBM selection server. • World Wide Web Enhancement (TCP/IP Required) Click World Wide Web Enhancement (TCP/IP...
Page 128 • Serial Connection Control • Service Configuration Manager • Service Processor Manager • Service Manager • Software Inventory • System Diagnostics Manager • System Information Tool • System Monitor • System Partition Access (requires System Parti- tion) • Update Connector Manager (available only on systems running Windows NT 4.0 or later) •...
Page 129 b. Select a Network Driver. Select one of the available Network Drivers that are displayed in the Network Drivers field. Once selected, the Network Driver will assign a network address to the system. Notes: (1) The fields that appear beneath the Driver Enabled check box will change depending on which Network Driver has been selected.
Page 130 Domain Name Server (DNS) address (for example, your.system.ibm.com). Select this option if you are using Netfinity Manager is a WINS networking environment or if you are Netfinity 6000R Type 8682 Models 1RY, 2RY...
Page 131: Netfinity Manager Database Support
using TCP/IP in an environment that does not have a Domain Name Server. To enable one or more of the available Netfinity Manager Options: (1) Click Options..(2) Select one or more Netfinity Manager options. (3) Click Save. f. Set the Network Time-out Value (optional). The Network Time-out field shows the number of seconds that Netfinity Manager will attempt to communicate with a remote system that is not...
Page 132: Db2 Database Support
database connectivity (ODBC), and is available on systems running Netfinity Manager for OS/2, Windows 95, or Win- dows NT. If the system supports ODBC, the user can access and export DB2 data through ODBC as well. Once support for one or more of these databases has been installed along with Netfinity Manager, data can be exported from these Netfinity Manager services: •...
Page 133: Activating The Database
DB2 CREATE databasename where • databasename is the name of the database • d is the drive where the database is created 3. Press Enter. 4. Next, you must configure the tables for ODBC data- base support. For information on configuring the data- base for ODBC, refer to “ODBC database configuration”...
Page 134: Granting And Revoking Database Privileges
Granting and revoking database privileges The following information describes how to grant and revoke database privileges. Note: If your primary system is OS/2, refer to “Database privileges on OS/2 systems”. 1. Start a DB2 command window. Notes: a. If it is not already running, start the DB2 database manager.
Page 135: Deleting The Database
DB2 CONNECT RESET and then press Enter. 3. Use the NETFINDB GRANT command to grant (or revoke) database privileges. To grant or revoke table privileges on OS/2: a. Insert the Netfinity Manager CD into the CD-ROM drive (in this example, drive D; individual drive let- ters might be different).
Page 136: Lotus Notes Database Support
where databasename is the name of the database as specified during the database installation. 3. Press Enter. Deleting the database on OS/2: 1.Insert the Netfinity Manager CD-ROM into the database server CD-ROM drive (in this example, the CD-ROM drive is E). 2.
Page 137: Browsing The Netfinity Manager Lotus Notes Database
3. Click New Database... from the Notes File pull-down menu. This opens the New Database window. 4. Click Netfinity Database from the Template selection list. 5. Check the Inherit Future Design Changes check box. This enables future releases of Netfinity Manager to automatically apply changes to this Netfinity Manager database.
Page 138: Odbc Database Support
• Windows NT — ODBC — ODBC support for one or more of the following database management systems (DBMS): – IBM DB2 – Microsoft SQL Server • Windows 95, with: — ODBC — ODBC support for one or more of the following database management systems: –...
Page 139: Odbc Database Configuration
ODBC database configuration This section describes the procedures you must complete before Netfinity Manager can create the Netfinity Database Tables using ODBC. 1. Define the NETFIN ID so the Netfinity Database Administration can create the Netfinity Database tables with a table qualifier of NETFIN. Attention: NETFIN is a restricted user ID.
Page 140 2. Select a DBMS. Click in the Select DBMS listing the name of the DBMS which Netfinity Manager will be using to export data. 3. To create the Netfinity Manager table groups within the database, click Create and then click OK to open the Database Server window.
Page 141: Supported And Certified Databases
Netfinity Man- ager. Table 22. Supported Netfinity Databases for Windows. Reference by operating system and database client version. Product Windows Windows Windows NT 3.51 NT 4.0 IBM DB2 Version 2.1.2 Netfinity Manager...
Page 142 Reference by operating system and database client version. Product Windows Windows Windows NT 3.51 NT 4.0 IBM DB2 Universal Database 5.0 ODBC - IBM Yes, DB2 Yes, DB2 Yes, DB2 DB2 Version Driver Driver Driver 2.1.2 ODBC - IBM Yes, DB2...
Page 143 Table 23. Supported Netfinity Databases for OS/2. Reference by operating system and database client version. Product OS/2 Warp OS/2 Warp Connect IBM DB2 Version 2.1.2 IBM DB2 Universal Database 5.0 ODBC - IBM DB2 Yes, DB2 Yes, DB2 Version 2.1.2...
Page 144: Starting Netfinity Manager
Starting Netfinity Manager To start Netfinity Manager: 1. Open the Netfinity Manager folder or program group. During installation of Netfinity Manager, a Netfinity Manager folder (OS/2, Windows 95, or Windows NT 4.0 only) or a Netfinity Manager program group (Win- dows NT 3.51 only) was added to the Desktop.
Page 145: Netfinity Manager Service Descriptions
To start any Netfinity Manager service that appears in the Service Manager window, double-click the icon for that ser- vice. To start a Netfinity Manager service on a remote sys- tem, use the Remote System Manager service. Netfinity Manager service descriptions Each Netfinity Manager service consists of a base program and a graphical user interface (GUI).
Page 146: Advanced System Management
Advanced System Management The Advanced System Management service provides exten- sive functionality available for your IBM PC Server Advanced System Management Adapter, Netfinity Advanced System Management PCI Adapter, or Netfinity Advanced System Management Processor. With the Advanced System Management service, you can configure...
Page 147: Critical File Monitor
Critical File Monitor Critical File Monitor can warn you whenever critical system files on the system are deleted or altered. Critical File Moni- tor makes it simple to generate Netfinity alerts when an important System File (such as the CONFIG.SYS file) changes date, time, size, or when it is deleted or created.
Page 148: Remote Session
Disk (RAID) adapters and arrays without requiring the RAID system to be taken offline to perform maintenance. Use the RAID Manager to gather data about the system RAID array and RAID adapter, rebuild failing drives, add (or remove) logical drives, perform data integrity tests, and many other RAID system tasks.
Page 149: Service Configuration Manager
System Information Tool gath- ers information about almost any computer; however, the most detail is provided when this service is used with IBM computers. This service is available for both stand-alone and network use.
Page 150: System Profile
System Profile The System Profile provides a convenient notebook of perti- nent data about a particular user or system. It features many predefined fields for extensive user-specific data, including name, address, office number and location, and phone number. System Profile also includes many pre- defined fields for system-specific data that might not be available to the System Information Tool, including model and serial numbers and date of purchase.
Page 151: Getting More Information About Netfinity Manager
where x is the number of seconds that you want the Netfinity Manager Network Interface to wait before starting. 6. Close the Netfinity Manager Network Interface Set- tings notebook. With the WAIT parameter set to x , whenever you start your system, the Netfinity Manager Network Interface will wait x seconds before starting.
Page 152 Filename Document Title Description NFMGRCR.PDF Netfinity Manager Detailed Command information on Reference Netfinity Manager command line functions. NFCSVCQB.PDF Client Services Installation and for Netfinity setup information Manager Quick for Client Beginnings Services for Netfinity Manager. NFSVCUG.PDF Client Services Detailed for Netfinity information on Manager User’s how to use Client...
Page 153: Installation Options
If the system has a CID-enabled (CID stands for customiza- tion, installation, and distribution) software distribution man- ager utility (such as LAN CID, included with IBM Network Transport Services/2), Netfinity Manager can be installed on systems within the network by using the Netfinity Manager installation program command line parameters and response file.
Page 154: Customized Installation
gram command-line parameters. The Netfinity Manager installation program supports the following command-line parameters: /R: drive+path+filename Specifies the drive, path, and file name of the response file. See the NETFBASE.RSP file (located in the direc- tory in which Netfinity Manager was installed) for an example of a response file with comments on the included parameters.
Page 155 For example: ;IBM SysMgt Install Script, Version 2 (Do not remove this comment line) Netfinity Manager Installation [Manager 16900] Advanced System Management Support [ServProc 450] Capacity Manager Enhancement [CapMgt 5600] Remote Workstation Control [RWC 2000] World Wide Web Enhancement (TCPIP Required)
Page 156 Dll-entrypoint Used to determine whether an option is valid for a given target machine. In most cases, it should be the reserved string "NULL." The easiest way to customize an installation is to simply put a semicolon in front of any service that you want to remove from the installation.
Page 157: Fru Information (Service Only)
FRU information (service only) Field Replacement Units (FRUs) should be replaced by qualified service personnel only. LED switch card Before you begin: • Read “Safety information” on page 196. • Review the information in “Before you begin” on page Holding screws LED switch card To remove the LED switch card, do the following: 1.
Page 158: Four-Fan Housing
Four-fan housing Before you begin: • Read “Safety information” on page 196. • Review the information in “Before you begin” on page Release latches Fan housing To remove the four-fan housing, do the following: 1. Power-off the server, if it is on. 2.
Page 159: Dual Fan Mount Assembly With Cable
Dual fan mount assembly with cable Before you begin: • Read “Safety information” on page 196. • Review the information in “Before you begin” on page Note: To remove the fan housing assembly with card guides (for four fans), see step 4 on page 72. Holding screws Dual fan mount assembly To remove the dual fan mount assembly with cable, do the...
Page 160: Service Processor Card Assembly
Service processor card assembly Before you begin: • Read “Safety information” on page 196. • Review the information in “Before you begin” on page Holding screws Service processor card assembly To remove the service processor card assembly, do the fol- lowing: 1.
Page 161: Pci Switch Card
PCI switch card Before you begin: • Read “Safety information” on page 196. • Review the information in “Before you begin” on page Switch card latches Switch card assembly 1. Power-off the server, if it is on. 2. Disconnect the server from the electrical outlet. 3.
Page 162: Power Backplane Assembly
Power backplane assembly Before you begin: • Read “Safety information” on page 196. • Review the information in “Before you begin” on page Holding screws Power backplane To remove the power backplane assembly, do the following: 1. Power-off the server, if it is on. 2.
Page 163: System Board Assembly With Backerplate
System board assembly with backerplate Before you begin: • Read “Safety information” on page 196. • Review the information in “Before you begin” on page Shipping screws Release latch assembly System board assembly To remove the system board assembly with backerplate, do the following: 1.
Page 164 11. Gently lift the system board assembly out of the server. 12. Reverse the above steps to connect the system board assembly. Note: Shipping screws do not have to be replaced for the server to function. Netfinity 6000R Type 8682 Models 1RY, 2RY...
Page 165: Symptom-To-Fru Index
Setup to be stored in CMOS. 3. For IBM devices not supported by index, refer to the manual for that device. 4. Always start with “General checkout” on page 1.
Page 166 Beep/Symptom FRU/Action 1-2-1 1. System Board (Programmable Interval Timer failed) 1-2-2 1. System Board (DMA initialization failed) 1-2-3 1. System Board (DMA page register write/read failed) 1-2-4 1. DIMM (RAM refresh 2. System Board verification 3. Memory Card failed) 1-3-1 1.
Page 167 Beep/Symptom FRU/Action 2-2-3 1. Battery (CMOS power 2. System board failure and checksum checks failed) 2-2-4 1. Battery (CMOS 2. System board configuration info validation failed) 2-3-1 1. System Board (Screen initialization failed) 2-3-2 1. System board (Screen memory failed) 2-3-3 1.
Page 168 Beep/Symptom FRU/Action 3-2-3 1. Optional processor (if (Math installed) coprocessor 2. Processor failed) 3. System board 3-2-4 1. DIMM (Failure 2. Battery comparing 3. System board CMOS memory size against actual) 3-3-1 1. DIMM (Memory size 2. System board mismatch 3.
Page 169: No Beep Symptoms
Beep/Symptom FRU/Action Repeating 1. Keyboard Short Beeps 2. System Board One Long and 1. Video adapter (if present) One Short Beep 2. System Board One Long and 1. Video adapter (if present) Two Short 2. System Board Beeps Two Long and 1.
Page 170 and check the diagnostic panel LEDs. The following is a complete list of diagnostic panel LEDs followed by the FRU/Action for correcting the problem. Note: If a diagnostic panel LED is on and the information LED panel system error LED is off, there is probably an LED problem.
Page 171 Note: The System Error LED will also be on. Diagnostic FRU/Action Panel LED NMI LED on 1. Reboot the system. Note: NMI LED 2. Check the System Error Log. can only be turned off by removing ac power from system, then restoring ac power.
Page 172: Diagnostic Error Codes
Note: The System Error LED will also be on. Diagnostic FRU/Action Panel LED PS3 LED on 1. Check the DC Good LED on power supply 3. If off, replace power supply 3. 2. Power Backplane. SP Bus on 1. SP Bus card. 2.
Page 173 Error FRU/Action Code/Symptom 001-XXX-000 1. System Board (Failed core tests) 001-XXX-001 1. System Board (Failed core tests) 001-250-000 1. System Board (Failed System Board ECC) 001-250-001 1. System Board (Failed System Board ECC) 005-XXX-000 1. Video Adapter (if installed) (Failed Video test) 2.
Page 174 Error FRU/Action Code/Symptom 020-XXX-003 1. PCI Hot-Swap Latch (Failed Hot-Swap Assembly Slot 3 PCI Latch 2. System Board test) 020-XXX-004 1. PCI Hot-Swap Latch (Failed Hot-Swap Assembly Slot 4 PCI Latch 2. System Board test) 020-XXX-005 1. PCI Hot-Swap Latch (Failed Hot-Swap Assembly Slot 5 PCI Latch...
Page 175 Error FRU/Action Code/Symptom 035-253-S99 1. ServeRAID Adapter in slot S (RAID adapter is not configured properly. initialization failure) Obtain the basic and extended configuration status and refer to the ServeRAID Hardware Maintenance Manual for more information. 2. Cable 3. SCSI Backplane 4.
Page 176 Error FRU/Action Code/Symptom 180-XXX-004 1. System Board (Failed Processor LED test) 180-XXX-005 1. SCSI Backplane (Failed SCSI 2. SCSI Backplane Cable Backplane LED 3. System Board test) 180-XXX-006 1. Memory Board (Memory Board 2. System Board LED test) 201-XXX-0NN 1. DIMM Location J1-J16 (Failed Memory 2.
Page 177 Error FRU/Action Code/Symptom 217-XXX-001 1. Fixed Disk 2 (Failed BIOS Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array. 217-XXX-002 1. Fixed Disk 3 (Failed BIOS Fixed Disk test) Note: If RAID is configured, the fixed disk number...
Page 178: Error Symptoms
Error FRU/Action Code/Symptom 264-XXX-0NN 1. Tape Cartridge, if user (NN = SCSI ID of executed the Read/Write failing Tape Drive) Tape Drive test (XXX = 256) 2. SCSI or power cable connected to the tape drive with SCSI ID NN 3.
Page 179 General FRU/Action CD-ROM drive is 1. Run Configuration/Setup, not recognized. enable primary IDE channel. 2. Check cables and jumpers. 3. Check for correct device driver. 4. Run CD-ROM diagnostics. 5. CD-ROM drive 6. System Board Power switch does 1. Verify that the power-on not work and reset control jumper on J19 is on button does work.
Page 180 General FRU/Action Monitor problems 1. Monitor (general). Some 2. Run Video Diagnostics. If IBM monitors have diagnostics pass, the their own self-tests. problem may be a video If you suspect a driver. problem with the 3. Display Adapter / System...
Page 181 Setup Action Netfinity Setup and • Be sure the server is Installation CD won’t supported; all Netfinity start. servers with a startable (bootable) CD-ROM drive are supported. • If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in the boot sequence.
Page 182: Power Supply Led Errors
Diskette Factory Action Get "time out" or Be sure you have access to the "Unknown host" Internet through FTP directly. errors Power supply LED errors Use the power supply LED information on the following page to troubleshoot power supply problems. Note: The minimum configuration required for the DC Good light to come on is: •...
Page 183: Post Error Codes
Good Good Description FRU/Action Standby 1. Move jumper on mode or dc J19 to pins 2-3 to problem. bypass power control. If the DC Good LED comes on, press Ctrl+Alt+Delete. Watch the screen for any POST errors. Check the System Error Log for any listed problems.
Page 184 Error FRU/Action Code/Symptom 101, 102, 106 1. System Board (System and processor error) 1. Failing adapter (Channel check 2. DIMM error) 3. System board 1. Failing adapter (Adapter read-only 2. Run diagnostics memory error) 1. Processor (Internal cache 2. Optional processor (if error) installed) 1.
Page 185 Error FRU/Action Code/Symptom 1. Run Configuration/Setup (Power-on 2. System Board password corrupted) 1. Run Configuration/Setup (Drive startup 2. System Board sequence information corrupted) 1. Run Configuration/Setup (Security hardware 2. System Board control logic failed) 1. Set serial number in Setup (VPD serial number 2.
Page 186 Error FRU/Action Code/Symptom 1. System Board (Keyboard 2. Keyboard controller error) 1. Diskette (Invalid diskette 2. Diskette Drive boot record) 3. Cable 4. System Board 1. Run Configuration/Setup (Diskette drive and Diagnostics error) 2. Diskette Drive 3. Drive Cable 4. System Board 1.
Page 187 Error FRU/Action Code/Symptom 1303 1. Cable (cable from system 2. Power Backplane board to power 3. System Board backplane not found) 1304 1. Cable (cable to diagnostic 2. Diagnostic LED Board LED board not 3. System Board found) 1600 1. System Board (Netfinity Advanced 2.
Page 188 Error FRU/Action Code/Symptom 1601 1. System Board (The system is able 2. Service Processor Board to communicate to the Service Processor, but the Service Processor failed to respond at the start of POST.) Do the following before replacing a FRU: 1.
Page 189 Error FRU/Action Code/Symptom 5962 1. Run Configuration/Setup (IDE CD-ROM 2. CD-ROM Drive configuration error) 3. CD-ROM Power Cable 4. IDE Cable 5. System Board 6. Battery 8603 1. Pointing Device (Pointing Device 2. System Board Error) 00012000 1. Update BIOS (Processor 2.
Page 190 Error FRU/Action Code/Symptom 00180300 1. Run Configuration/Setup (No more memory 2. Failing Adapter (above 1MB for PCI 3. System Board adapter) 00180400 1. Run Configuration/Setup (No more memory 2. Failing Adapter (below 1MB for PCI 3. System Board adapter) 00180500 1.
Page 191: Serveraid
Error FRU/Action Code/Symptom 01298101 1. Ensure all processors are (Bad update data the same stepping level and for processor 1) cache size. 2. Processor 1 01298102 1. Ensure all processors are (Bad update data the same stepping level and for processor 2) cache size.
Page 192: I2C Bus Fault Messages
I2C bus fault messages Message Action Failure reading I2C device. 1. Reseat Service Check devices on bus 0. Processor Board 2. Replace Service Processor Board 3. Replace System Board Failure reading I2C device. 1. Reseat power supplies Check devices on bus 1. 2.
Page 193: Scsi Error Codes
Message Action Failure reading I2C device. 1. Reseat DIMMs 5, 6, 7l, Check devices on bus 9. and 8 2. Replace DIMMs 5, 6, 7l, and 8 3. Replace memory card 4. Replace System Board Failure reading I2C device. 1. Reseat DIMMs 9, 10, Check devices on bus 9.
Page 194: Temperature Error Messages
Temperature error messages Message Action DASD "X" Over 1. Ensure system is Temperature (level- being properly cooled; critical; Direct Access see “Temperature Storage Device bay "X" checkout” on page 27. was over temperature) DASD Over 1. Ensure system is recommended being properly cooled;...
Page 195: Fan Error Messages
Message Action System over 1. Ambient temperature recommended ambient must be within normal temperature operating (level-warning; ambient specifications; (see temperature too warm for “Features and safe system operation) specifications” on page Fan error messages Message Action Fan "X" fault (level- 1.
Page 196 Message Action Power Supply "X" fault 1. Check error log for (level-critical; power supply other messages. "X" has been removed or 2. See “Power checkout” has encountered some on page 23. other fault) Power Supply "X" 1. See “Power overvoltage fault checkout”...
Page 197: System Shutdown
System shutdown Refer to the following tables when experiencing system shutdown related to voltage or temperature problems. Voltage related system shutdown Message Action System shutoff due to "X" 1. Check power supply V over voltage (level- connectors critical; system shutoff due 2.
Page 198: Dasd Checkout
Message Action System shutoff due to 1. See “Power faults on each supply checkout” on page (level-critical; each installed power supply encountered a fault condition) DASD checkout Message Action Hard drive "X" removal 1. Information only, detected (level-critical; hard take action as drive "X"...
Page 199 3. Remove or disconnect the following (one at a time) until you find the failure (power-on the computer and recon- figure each time). Any external devices Surge suppressor device (on the computer) Modem, printer, mouse, or non-IBM devices Each adapter Drives Memory-Modules (Minimum requirement = 512 MB (4x128 MB DIMMs)) Note: Minimum operating requirements are: a.
Page 200 Netfinity 6000R Type 8682 Models 1RY, 2RY...
Page 201: Parts Listing
Parts listing...
Page 202: System
System System (Netfinity 6000R – Type Index FRU No. 8682) Models 1RY, 2RY Top cover assembly (Models 1RY, 36L9611 2RY) Memory card with backer plate 00N6637 assembly (Models 1RY, 2RY) CPU terminator card, slot 2 94H0598 (Model 1RY) 92mm x 38 fan assembly 37L0305 (Models 1RY, 2RY) 700MHz/1MB processor (Model...
Page 203 System (Netfinity 6000R – Type Index FRU No. 8682) Models 1RY, 2RY Assembly, 3u left EIA flange 00N7190 (Models 1RY, 2RY) Assembly, 3u right EIA flange 00N7192 (Models 1RY, 2RY) Miscellaneous rack hardware kit 00N7193 (clips (12), cage nuts (12), M6 screws (12), M4x5 screws (10), Velcro strips (10)) (Models 1RY, 2RY)
Page 204: Keyboards
System (Netfinity 6000R – Type Index FRU No. 8682) Models 1RY, 2RY Cable, power - power backplane 36L9601 to SCSI backplane & devices (4 drop) (Models 1RY, 2RY) Cable, signal - planar to CD-ROM 36L9603 (ide) (Models 1RY, 2RY) Cable, power 24 circuit (power 36L9605 backplane - planar) (Models 1RY, 2RY)
Page 205: Power Cords
Keyboard FRU No. Turkish 37L2580 UK English 37L2581 Yugosl/Lat 37L2582 US English-EMEA 37L2583 Chinese/US 37L2585 Thailand 37L2587 French Canadian 37L0913 Power cords Power cord FRU No. China (PRC) 01K9851 Japan 01K9853 Thailand 12J5120 Israel 12J5122 Bangladesh, Burma, India, Pakistan, 12J5124 South Africa, Sri Lanka Chile, Ethiopia, Italy, Libya, Somalia 12J5126...
Page 206 Power cord FRU No. Bahamas, Barbados, Bermuda, Bolivia, 76H4865 Brazil, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), Venezuela United States of America 6952301...
Page 207: Related Service Information
Related service information Note: The service procedures are designed to help you iso- late problems. They are written with the assumption that you have model-specific training on all comput- ers, or that are familiar with the computers, functions, terminology, and service information provided in this manual.
Page 208: Safety Information
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance.
Page 209: Electrical Safety
Electrical safety CAUTION: Electrical current from power, telephone, and communi- cation cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configura- tion procedures.
Page 210: Safety Inspection Guide
This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
Page 211: Handling Electrostatic Discharge-Sensitive Devices
Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe condi- tions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Page 212: Grounding Requirements
• Wear a grounded wrist strap against your skin to elimi- nate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. •...
Page 213 • Statement 1 DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or per- form installation, maintenance, or reconfiguration of this product during an electrical storm. •...
Page 214 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recom- mended by the manufacturer. If your system has a mod- ule containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Page 215 18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. • Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Page 216 Importante: Todas as instruções de cuidado e perigo da Netfinity Server Library começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção. Por exemplo, se uma instrução de cuidado é...
Page 217 Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substi- tua-o apenas pelo mesmo tipo de mídulo, do mesmo fabri-...
Page 218 • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser. Nenhuma peça localizada no inte- rior do dispositivo pode ser consertada. • A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à...
Page 219 cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de energia elétrica. CUIDADO: Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack.
Page 220: Netfinity 6000R Type 8682 Models 1Ry, 2Ry
Netfinity 6000R Type 8682 Models 1RY, 2RY...
Page 221 Related service information...
Page 222 Netfinity 6000R Type 8682 Models 1RY, 2RY...
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Page 228 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque Netfinity Server sont précédées d'un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente sec- tion. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
Page 229 Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module conte- nant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
Page 230 des fibres optiques ou des émetteurs-récepteurs), prenez connaissance des informations suivantes: • N'ouvrez pas ces produits pour éviter une exposi- tion directe au rayon laser. Vous ne pouvez effec- tuer aucune opération de maintenance à l'intérieur. • Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de réglage et d'utilisation des commandes, ainsi que les procédures décrites dans le présent document.
Page 231 Le bouton de mise sous tension/hors tension de l'unité et l'interrupteur d'alimentation du bloc d'alimentation ne coupent pas l'arrivée de courant électrique à l'intérieur de la machine. Il se peut que votre unité dispose de plu- sieurs cordons d'alimentation. Pour isoler totalement l'unité...
Page 232 Wichtig: Alle Sicherheitshinweise in dieser Netfinity Server-Bibliothek beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheit- shinweis in diesem Abschnitt unter dem Hinweis 1.
Page 233 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung,...
Page 234 • Das Entfernen der Abdeckungen des CD-ROM-Lauf- werks kann zu gefährlicher Laserstrahlung führen. Es befinden sich keine Teile innerhalb des CD-ROM-Lauf- werks, die vom Benutzer gewartet werden müssen. Die Verkleidung des CD-ROM-Laufwerks nicht öffnen. • Steuer- und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen.
Page 235 Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbro- chen. Der Server könnte auch mehr als ein Netzkabel auf- weisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß alle Netzka- bel aus den Netzsteckdosen herausgezogen wurden.
Page 236 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubbli- cazione Netfinity Server Library iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione. Ad esempio, se un avviso di attenzione inizia con il numero 1, la relativa versione tradotta è...
Page 237 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo con- tenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
Page 238 oni laser pericolose. All'interno delle unità non vi sono parti su cui effettuare l'assistenza tecnica. • L'utilizzo di controlli, regolazioni o l'esecuzione di pro- cedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose. PERICOLO Alcuni prodotti laser contengono all'interno un diodo laser di Classe 3A o Classe 3B.
Page 239 disporre di più di un cavo di alimentazione. Per disattivare la corrente elettrica dall'unità, accertarsi che tutti i cavi di ali- mentazione siano scollegati dalla sorgente di alimentazione. Avviso 10 ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità...
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Page 243 Importante: Todas las declaraciones de precauciín de esta Biblioteca del servidor Netfinity empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las ver- siones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
Page 244 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de bat- ería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar...
Page 245 • No retire las cubiertas. Si retira las cubiertas del pro- ducto láser, puede quedar expuesto a radiaciín láser perjudicial. Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento. • El uso de controles o ajustes o la realizaciín de proced- imientos que no sean los que se han especificado aquí...
Page 246 El botín de control de alimentaciín del dispositivo y el inter- ruptor de alimentaciín de la fuente de alimentaciín no apa- gan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín.
Page 247: Send Us Your Comments
We want to know your opinion about this manual (part num- ber 19K2479). Your input will help us to improve our publi- cations. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name: _________________________________________ Phone number: __________________________________ Do you like this manual?
Page 248: Problem Determination Tips
Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these avail- able in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
Page 249: Trademarks
IBM product, program, or service. The evaluation and verifica- tion of operation in conjunction with other products, except those expressly designated by IBM, are the responsibility of the user.
Page 250 Netfinity 6000R Type 8682 Models 1RY, 2RY...
Page 252 Part Number: 19K2479 File Number: Printed in the United States of America on recycled paper containing 10& recovered post-consumer fiber.

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