Memory card
Make sure the memory card is securely connected to the printer system board.
Flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Hard disk with adapter
Make sure the hard disk is securely connected to the printer system board.
Internal Solutions Port
If the Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of
the following:
C
ISP
HECK THE
CONNECTIONS
Make sure the ISP is securely attached to the printer system board.
•
Make sure the cable is securely connected to the correct connector.
•
C
HECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.
M
AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information about installing software for network printing, see the Networking Guide on the Software and
Documentation CD
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
C
HECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
M
AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
Troubleshooting
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