Troubleshooting
Error Messages
Connection failed due to keyword mismatch.
Network adapter information could not be obtained.
One or more connected projectors do not support
resolutions greater than SXGA. Reduce the screen
resolution and reconnect.
One or more projectors are not responding.
Enter the keyword displayed on the projector screen.
To output audio from the projector, restart applications
such as PowerPoint or Windows Media Player.
To output audio from the computer, restart applications
such as PowerPoint or Windows Media Player.
You need to restart your computer to enable Audio
Output. Select "Yes" to restart now, or select "No" to
restart later.
Cannot start this application while Quick Wireless
Connection is running.
The wireless LAN is off. Turn on the wireless LAN, and then
try searching again.
When connecting to a projector for which a Projector Keyword has been set, the wrong Projector
Keyword is entered.
Check the Projector Keyword that is displayed on the projector's connection standby screen. After the
connection is disconnected and then reconnected, enter the Projector Keyword on the keyword entry
screen that is displayed.
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Check the following:
Is a network adapter installed on the computer?
Is the driver for the network adapter used installed on the computer?
After checking, restart the computer and connect again.
If you still cannot connect, check the network settings on the computer and the network settings on
the projector.
There is a PowerLite 735c projector in the connection destination. Change the computer screen
resolution to SXGA (1280x1024) or less.
You cannot connect to multiple projectors simultaneously. Check the network settings on the
computer and the network settings on the projector.
Check the Projector Keyword displayed on the LAN standby screen, and enter the Projector Keyword.
Sound will be output from the projector when PowerPoint or the Media Player is restarted.
Sound will be output from the computer when PowerPoint or the Media Player is restarted.
To transfer audio to the projector and play back, select Yes and restart the computer.
Close Quick Wireless Connection and then start EasyMP Network Projection.
Turn on the wireless LAN switch on the computer and then search for the projector again.
Remedy
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