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Acer TravelMate 740 Service Manual
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Acer TravelMate 740 Service Manual

Acer TravelMate 740 Service Manual

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Download this manual See also: User Manual
TravelMate 740
Service Guide
Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PART NO.: 49.42R01.001
PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate 740

  • Page 1 TravelMate 740 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.42R01.001 PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Travelmate 740 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2001 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear Screen messages on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Table of Contents Chapter 1 System Specifications Features ............1 System Block Diagram .
  • Page 8 Table of Contents Removing the DC-DC Charger Board ......56 Removing the System Board ........56 Removing the Audio Jack Cover .

  • Page 9: System Specifications

    Chapter 1 System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ® ® ® Intel Mobile Pentium III Coppermine processor with 512 KB L2 cache and Intel SpeedStep technology support 64-bit memory bus...
  • Page 10 Expansion Two type II or one type III CardBus PC Card slot(s) with Zoomed Video support on upper slot Upgradeable memory DockMate V Keyboard and Pointing Device 84-/85-key Windows keyboard Ergonomically-centered touchpad pointing device with scroll function I/O Ports One fingerprint recognition sensor Two type II or one type III CardBus PC Card slot(s) with Zoomed Video support on upper slot One RJ-45 jack for Ethernet One RJ-11 phone jack...

  • Page 11: System Block Diagram

    System Block Diagram Mobile CPU Mobile CPU CLK GEN CLK GEN Tualatin Tualatin RAM BUFFER RAM BUFFER ( 2 * 32bit) *2 ( 2 * 32bit) *2 HOST BUS (133MHz) HOST BUS (133MHz) (133M) (133M) (66M) (66M) Almador-M Almador-M MEM BUS MEM BUS AGP 4X AGP 4X...

  • Page 12: Board Layout

    Board Layout Top View Volume Control Serial Port Microphone-in Port Modem Connector (RJ11) Line-in Port PS/2 Port Line-out Port LCD Cover Switch Connector O2 OZ6933T LED/Inverter Board Connector Cardbus Socket External CD/DVD-ROM Module Connector FAN Connector VGA Chip, Rage Mobility-M6-S Internal Keyboard Connector USB Port SW1 Setting...

  • Page 13: Bottom View

    Bottom View Docking Station Connector Battery Connector Intel FW82830M Intel FW82801CAM Power Switch Connector Modem board socket DIMM Socket 2 External CD/DVD-ROM Module Connector DIMM Socket 1 DC-DC Board Connector FDD FPC Connector DC-DC Board Connector SST 49LF004 Modem Connector Chapter 1...

  • Page 14: Outlook View

    Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View Item Description Display screen Also called LCD (liquid-crystal display), diplays computer output. Touchpad Touch-sensitive pointing device which functions like a computer mouse. Click buttons (left, The left and right uttons function like the center and right)

  • Page 15: Left Pane

    Left Panel Icon Item Description Infrared port Interfaces with infrared devices (e.g., infrared printer, IR-aware computer). PC Card slots Accept one type III or two Type II 16-bit PC Card(s) or 32-bit CardBus PC Card(s). Eject buttons Eject the selected PC Card from the slot. Power switch Turns on the computer power.

  • Page 16: Right Panel

    Right Panel Item Description Video capture kit slot Accepts the video capture kit option on the right side of the computer. Battery bay Houses the computer’s battery pack. AcerMedia drive Houses a removable media drive module. AcerMedia indicator Lights up when the AcerMedia drive is active.

  • Page 17: Rear Panel

    Rear Panel Icon Item Description Power jack Connects to an AC adapter PS/2 port Connects to any PS/2-compatible device (e.g., PS/2 mouse). Modem jack Connects to a phone line. Serial port Connects to a serial device (e.g., serial mouse). Parallel port Connects to a parallel device (e.g., parallel printer).

  • Page 18: Bottom Panel

    Bottom Panel Icon Item Description AcerMedia bay Houses an AcerMedia drive module. Battery bay Houses the computer’s battery pack. Hard disk bay Houses the computer’s hard disk (secured by a screw). Battery release latch Unlatches the battery to remove the battery pack.

  • Page 19: Indicators

    Indicators The computer has six easy-to-read status icons on the right of the display screen. The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Icon Function Description...

  • Page 20: Lock Keys

    Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in (Fn-F11) numeric mode.

  • Page 21: Embedded Numeric Keypad

    Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off...

  • Page 22: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Icon Description Windows logo Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) Shift + + M (Undoes Minimize All)

  • Page 23: Hot Keys

    Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Function...

  • Page 24: Touchpad

    Touchpad The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. NOTE: When using an external USB or serial mouse, you can press Fn + to disable the touchpad.

  • Page 25: Hardware Specifications And Configurations

    CPU package Micro-FCPGA package CPU core voltage 1.40V/1.15V CPU I/O voltage 1.25V BIOS Item Specification BIOS vendor Acer BIOS Version V 3.3 BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package 32-pin TSOP Supported protocols ACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/ IEEE 1284 1.7 &...
  • Page 26 Memory Combinations Slot 1 Slot 2 Total Memory 0 MB 64 MB 64 MB 64 MB 0 MB 64 MB 0 MB 128 MB 128 MB 64 MB 64 MB 128 MB 128 MB 0 MB 128 MB 64 MB 128 MB 192 MB 128 MB...
  • Page 27 Floppy Disk Drive Interface Item Specification Read/write heads Encoding method MFM/FM Power Requirement Input Voltage (V) +5V +/- 10% Hard Disk Drive Interface Item Specification Vendor & Model Name IBM Travelstar 30GN IBM Travelstar 30GN IC25N020ATDA04 IC25N030ATDA04 Capacity (MB) 20000 30000 Bytes per sector Data heads...
  • Page 28 Audio Interface Item Specification Audio Controller Cirrus Logic Realtek ALC 200 Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility Microsoft PC98/PC99, AC97 2.1 Mixed sound source Line-in, CD, Video, AUX Voice channel...
  • Page 29 Parallel Port Item Specification Parallel port controller SMSC LPC47N267 Number of parallel port Location Rear side Connector type 25-pin D-type connector, in female type Parallel port function control Enable/Disable by BIOS Setup Supports ECP/EPP Yes (set by BIOS setup) Optional ECP DMA channel DMA channel 1 and 3 (in BIOS Setup) Optional parallel port I/O address...
  • Page 30 PCMCIA Port Item Specification PCMCIA controller O2 OZ6933 Supports card type Type-III/II Number of slots One type-III or Two type-II Access location Left side Supports ZV (Zoomed Video) port No ZV support Supports 32 bit CardBus Yes (IRQ11) System Board Major Chips Item Controller System core logic...
  • Page 31 DC-AC LCD Inverter Item Specification Vendor & model Ambit T621124.00 730 name Input voltage (V) 7.3 (min.) 21 (max.) Input current (mA) 900 (max.) Output voltage 565 (typ.) (Vrms, no load) Output voltage 40 (min.) 65 (max.) frequency (kHz) Output Current/ Iout(Min) 0.7mA 1.0mA...
  • Page 32 AC Adapter Item Specification Efficiency It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz). Output Ratings (CV mode) DC output voltage +19.0V~20.0V Noise + Ripple 300mvp-pmax (20MHz bandwidth) Load 0 A (min.) 3.16 A (max.) Output Ratings (CC mode) DC output voltage +12V ~ +19V...
  • Page 33 Environmental Requirements Item Specification Temperature Operating ° +5~+35 Non-operating ° -20~+60 Non-operating ° -20~+60 C (storage package) Humidity Operating 20% to 80% RH, non-condensing Non-operating 20% to 90% RH, non-condensing (unpacked) Non-operating 20% to 90% RH, non-condensing (storage package) Vibration Operating (unpacked) 5~25.6Hz: 0.38mm (peak to peak) 25.6~250Hz: 0.5G...
  • Page 34 I/O Address Map I/O Address Function 060, 064 Keyboard controller 38859 chip select System speaker out 040B DMA controller-1 System speaker 070-071 Real-time clock and NMI mask 080-08F DMA page register 0A0-0A1 Interrupt controller-2 0C0-0DF DMA controller-2 0F0-0FF Numeric data processor 120-13F Power management controller 180-18F...
  • Page 35 IRQ Assignment Map Interrupt Channel Function IRQ12 PS/2 device IRQ13 Math processor IRQ14 1st EIDE device (hard disk) IRQ15 2nd EIDE device (CD-ROM drive) DMA Channel Assignment DMA Channel Function DRQ0 Reserved DRQ1 Reserved DRQ2 Floppy DRQ3 Reserved DRQ4 DMA controller DRQ5 Reserved DRQ6...
  • Page 36 Chapter 1...

  • Page 37: Bios Setup Utility

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 38: System Information

    Asset Tag Number ------------------- XXXXXXXXXX Product Name ----------------------- TravelMate 740 Manufacturer Name ----------------- Acer UUID ---------------------------------- XXXXXXXXXX Esc = Exit NOTE: The screen above is a sample and may not reflect the actual data on your computer. “X” may refer to a series of numbers and/or characters.

  • Page 39: Basic System Settings

    Basic System Settings The Basic System Settings screen allows you to set the system date and time. Basic System Settings Basic System Settings Page 1/1 Basic System Settings Basic System Settings Date ----------------------------------- [Mon Aug 28, 2001] Time ----------------------------------- [20:39:33] = Move highlight bar, = Change setting, F1 = Help The following table describes the parameters in this screen.

  • Page 40: Startup Configuration

    Startup Configuration The Startup Configuration screen contains parameter values that define how your computer behaves on system startup. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Basic System Setting Basic System Setting Page 1/1 Basic System Setting...
  • Page 41 The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings Parameter Description Options Boot Display Sets the display device on boot-up. Both or Auto When set to Auto, the computer automatically determines the display device when the computer starts up.

  • Page 42: Onboard Device Configuration

    Onboard Device Configuration The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The Onboard Device Configuration screen assigns resources to basic computer communication hardware. Onboard Devices Configuration Onboard Devices Configuration Page 1/1...

  • Page 43: System Security

    System Security The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use. System Security System Security Page 1/1 Page 1/1 [None] [None] Setup Password ----------------------------------- Setup Password ----------------------------------- Power-on Power-on Password ------------------------------ Password ------------------------------ [None] [None] Hard Disk Password ------------------------------...
  • Page 44 Setting a Password Follow these steps: Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and press the key. The password box appears: Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9). IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

  • Page 45: Load Default Settings

    You have three chances to enter a password. If you successfully entered the password, the system starts Windows. If you fail to enter the password correctly after three tries, the system hangs. To change a password, follow the same steps used to set a password. To remove a password, follow the same steps used to set a password, except type nothing in the password boxes.

  • Page 46: Bios Flash Utility

    The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, either download it from http://csd.acer.com.tw or find it in the TravelMate 740 service CD kit.

  • Page 47: Running Pqa Diagnostics Program

    Running PQA Diagnostics Program Vx_x xx-xx-xx Diag Result Option SysInfo Exit Press to move around the main menu. Press to enable the selected option. The main options are Diag, Result, SysInfo, Option and Exit. The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu.
  • Page 48 The screen below appears if you select Multi Test. Vx_x xx-xx-xx Vx_x xx-xx-xx Result Diag Option SysInfo Exit Result Diag SysInfo Option Exit Diag Diag TEST TEST MULTI TEST Multi TEST FULL TEST QUICK TEST TEST COUNT VALUE (1...9999) 1 Specify the desired number of tests and press After you specify the number of tests to perform, the screen shows a list of test items (see below).

  • Page 49: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver Phillips screw driver Tweezers...

  • Page 50: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 51: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 52: Screw List

    Main Unit Left & Right Touchpad Frame Hinge Caps Middle Cover Touchpad Middle Hinge Cap Speaker Module LCD Module Keyboard Bx5 for 15" Bx3 for 13.3/ 14.1" Heatsink Plate Inverter Board LCD Bezel Cx4, LED Board RTC Battery CPU Heatsink Left &...

  • Page 53: Removing The Battery Pack

    Removing the Battery Pack Push the battery release button inward. Slide the battery pack out from the main unit. Chapter 3...

  • Page 54: Removing The External Dimm Module

    Removing the External DIMM Module Remove the screw of the DIMM cover, then remove the DIMM cover from the lower case. Use two flat-bladed screw drivers to push out the latches on either side of the DIMM socket and remove the DIMM memory.

  • Page 55: Removing The External Modem Combo Card

    Removing the External Modem Combo Card Remove the screw holding the modem cover. Use two flat-bladed screw drivers to push out the latches on either side of the modem socket. Remove the modem board from the main board. Disconnect the modem power cable from the modem board. Chapter 3...

  • Page 56: Removing The Cd-Rom/Dvd-Rom Module

    Removing the CD-ROM/DVD-ROM Module Push the CD-ROM module release button inward. Slide the CD-ROM module out from the main unit. Chapter 3...

  • Page 57: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module Remove the screw of the hard disk cover, then remove the HDD cover. Pull the plastic tag to remove the HDD module. Chapter 3...

  • Page 58: Removing The Floppy Disk Drive Module

    Removing the Floppy Disk Drive Module Remove the screw as shown here. Disconnect the FDD FPC cable. Slide out the FDD module from the upper case smoothly. WARNING: Be careful not to break the FDD FPC cable, when sliding out the module. Chapter 3...

  • Page 59: Disassembling The Main Unit

    Disassembling the Main Unit Removing the Hinge Caps First, release the left and right hinge caps. Slide the middle cover to the right, then remove it from the main unit. Remove the middle hinge cap from the main unit. Removing the Keyboard See “Removing the Hinge Caps”...

  • Page 60: Removing The Lcd Module

    Disconnect the keyboard cable from the main board. Remove the keyboard. Removing the LCD Module See “Removing the Hinge Caps” on page 51 See “Removing the Keyboard” on page 51 Remove the two screws as shown. Disconnect the LED/inverter board FPC cable and the LCD FPC cable from the main board. Release the two screws on the main unit.

  • Page 61: Removing The Cpu

    Disconnect the touchpad cable Remove the touchpad board. Removing the CPU See “Removing the Hinge Caps” on page 51 See “Removing the Keyboard” on page 51 Release the four screws on the heatsink plate. Remove the heatsink plate. Release the six screws on the CPU heatsink. Remove the CPU heatsink.

  • Page 62: Removing The Rtc

    Loose up the CPU secure knot. Remove the CPU. Removing the RTC See “Removing the Hinge Caps” on page 51 See “Removing the Keyboard” on page 51 Disconnect the RTC connector from the mainboard. Remove the RTC battery. NOTE: To replace the RTC battery, press the RTC battery into the socket and re-connect the cable with the mainboard.

  • Page 63: Separating The Lower Case From The Upper Case

    Separating the Lower Case from the Upper Case See “Removing the Hinge Caps” on page 51 See “Removing the Keyboard” on page 51 See “Removing the CPU” on page 53 Disconnect the touchpad cable from the main board. Release the six screws from the bottom of the main unit as shown below. Remove the upper case backward.

  • Page 64: Removing The Dc-Dc Charger Board

    Removing the DC-DC Charger Board See “Removing the Hinge Caps” on page 51 See “Removing the Keyboard” on page 51 See “Removing the CPU” on page 53 See “Separating the Lower Case from the Upper Case” on page 55 Release the screw as shown. Remove the DC-DC charger board from the main board.

  • Page 65: Removing The Audio Jack Cover

    Removing the Audio Jack Cover See “Removing the Hinge Caps” on page 51 See “Removing the Keyboard” on page 51 See “Removing the CPU” on page 53 See “Separating the Lower Case from the Upper Case” on page 55 See “Removing the System Board” on page 56 Remove the audio jack cover from the main board.
  • Page 66 Chapter 3...

  • Page 67: Disassembling The Lcd Module

    Disassembling the LCD Module Removing the LCD Bezel See “Removing the Hinge Caps” on page 51 See “Removing the Keyboard” on page 51 See “Removing the LCD Module” on page 52 Remove the five mylars from the LCD module. NOTE: 13.3” and 14.1” LCD have 5 mylars; 15” has only 3 mylars. Remove the five screws from the LCD module.

  • Page 68: Removing The Speaker Assembly Module

    Removing the Speaker Assembly Module See “Removing the Hinge Caps” on page 51 See “Removing the Keyboard” on page 51 See “Removing the LCD Module” on page 52 Turn the LCD module cover. WARNING:Be careful not to break the LCD panel. Place a soft cushion below the LCD panel. Remove the three mylars and the three screws from the speaker module.

  • Page 69: Removing The Lcd Bracket

    Removing the LCD Bracket See “Removing the Hinge Caps” on page 51 See “Removing the Keyboard” on page 51 See “Removing the LCD Module” on page 52 See “Removing the LCD Bezel” on page 59 Release the four screws as shown below. Take out the LCD panel from the LCD module carefully.

  • Page 70: Removing The Microphone

    Disconnect the inverter to led cable, and speaker to led cable. Remove the LED board. Removing the Microphone See “Removing the Hinge Caps” on page 51 See “Removing the Keyboard” on page 51 See “Removing the LCD Module” on page 52 See “Removing the LCD Bezel”...
  • Page 71 Chapter 3...
  • Page 72 Chapter 3...

  • Page 73: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 74: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 75: Keyboard Or Auxiliary Input Device Check

    Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test.
  • Page 76 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 77: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 78: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 79: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes Error Messages Equipment Configuration Error Equipment Configuration Error Real Time Clock Error 1 CMOS Battery Bad 4 CMOS Checksum Error 1 Battery Is Critical Low 1 Incorrect password specified, system halted 1 Error Message List Error Messages FRU/Action in Sequence...
  • Page 80 Error Message List Error Messages FRU/Action in Sequence Incorrect Drive A type - run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility See “External Diskette Drive Check” on page 66. System cache error - Cache disabled System board CPU ID: System board...
  • Page 81 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is Power source (battery pack and power adapter). See “Power blank. System Check” on page 67. Ensure every connector is connected tightly and correctly. Reconnect the DIMM.

  • Page 82: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD is too dark Reconnect the LCD connectors. LCD brightness cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
  • Page 83 PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from Enter BIOS Setup Utility to execute “Load Default Settings, then actual size.
  • Page 84 Power Management-Related Symptoms Symptom / Error Action in Sequence System hangs intermittently. See “Thermal & Fan Utility” on page 38. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the Enter BIOS Setup Utility to execute “Load Default Settings”, then installed devices.

  • Page 85: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 86: Undetermined Problems

    System Check” on page 67): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 87: Index Of Aflash Bios Error Message

    Index of AFlash BIOS Error Message Error Message Action in Sequence Hardware Error See “System Diagnostic Diskette” on page 38 VPD Checksum Error Reboot the system and then restest with this diskette. BIOS Update Program Error Turn off the power and restart the system. System Error Make sure this AFlash BIOS diskette for this model.

  • Page 88: Index Of Pqa Diagnostic Error Code, Message

    Index of PQA Diagnostic Error Code, Message Error Code Message Action in Sequence 16XXX Backup battery error Backup battery 01XXX CPU or main board error Reload BIOS default setting. System board 02XXX Memory error DIMM System board 03XXX Keyboard error Reset Keyboard Keyboard System board...

  • Page 89: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View CN13 CN19 CN14 CN17 CN11 CN16 CN26 CN12 CN18 CN15 CN10 Chapter 5...

  • Page 90: Sw1 Settings

    PCB 01200-S Volume Control PS/2 Port Microphone-in Port LCD Cover Switch Connector Line-in Port CN10 LED/Inverter Board Connector Line-out Port CN12 External CD/DVD-ROM Module Connector CN13 Cardbus Socket CN15 Internal Keyboard Connector FAN Connector See SW1 Setting listed below CN16 Finger Print Check USB Port CN18...

  • Page 91: Bottom View

    Bottom View CN20 CN22 CN21 CN23 CN12 CN24 CN25 CN26 CN27 CN21 Docking Statiion Connector CN23 DC-DC Board Connector CN25 Power Switch Connector CN22 DC-DC Board Connector CN27 FDD FPC Connector CN20 Modem Connector CN26 Battery Connector DIMM Socket 2 CN24 Modem board socket DIMM socket 1...
  • Page 92 Chapter 5...

  • Page 93: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 94: Exploded Diagram

    Exploded Diagram Chapter 6...
  • Page 95 Picture Partname Description CPU/Processor CPU PIII 1.0GMHZ 512K INTEL IC CPU TULAT1.0G 512K UFCPGA CPU PIII 1.13GMHZ 512K INTEL IC CPU TULAT1.13G 512K UFCPGA Memory MEMORY SODIMM 128MB PC-133 SDIMM 128MB HYS64V16220GDL- INFINEON LCD MODULE 15" TFTXGA HITACHI LCD MODULE 15.1” TFT SXGA TX38D95VCICAM HITACHI/TX38D95VC1CAM LCD 15"...
  • Page 96 Picture Partname Description HDD/ Hard Disk Drive HDD 20G IBM/DJSA220 MLC: H32029 HDD 20G IBM/DJSA-220 H32029 HDD 30GB MLC: H32162 IBM/ HDD 30G IBM/IC25N030ATDA04 IC25N030ATDA04 HDD MODULE 20G IBM/DJSA-220 HDD MODULE 20GB 9.5MM IBM/ MLC: H32029 W/CASE W/HDD DJSA-220 MLC: H32029 CONNECTOR HDD MODULE 30G IBM/ HDD MODULE 30G 9.5MM IBNM/...
  • Page 97 Picture Partname Description FAN 45*45*9.5MM FAN 45*45*9.5MM AL(FLAMINGO) Keyboard KEYBOARD US NSK-84X21 KB US NSK-84X21 Cables POWER CODE 125V 3PIN CORD 125V UL 3P K01081B1183WP MODEM CABLE CABLE MODEM (FLAMINGO) FDD CABLE CABLE FPC FDD MISTIMI CD-ROM CABLE C.A FPC CD-ROM 730 Chapter 6...
  • Page 98 Picture Partname Description FINGER PRINT CABLE C.A.FPC FINGER PRINT(FLAMINGO) MICROPHONE CABLE 2PIN 40MM W.A 2P/MIC 40MM 730 SPEAKER CABLE W.A 4/4P 50MM SPK&LED 730 INVERTER&LED CABLE C.A LED INVERTER COAXIA LCD CABLE 15.1" CABLE LCD 15.1"(FLAMINGO) Main board MAINBOARD/FLAMINGO W/MODEM MAIN BOARD FLAMINGO W/ CABLE W/O MODEM Chapter 6...
  • Page 99 MODEM MDC AMBIT/U98M005.01 HDD CONNECTOR SKT 44P HDD 20120S-44/43G5-0 HDD CASE W/SUPPORT W/GASKET ASSY HDD 9.5MM BRKT 730 W/SPONGE INVERTER BOARD INVERTER T62I124.00 730 LED BOARD 730 LED BOARD Adapter ADAPTER 3PIN LITEON/PA1600- ADT 3P PA-1600-02AE W 02AE ACER(NEW Chapter 6...
  • Page 100 Picture Partname Description Battery BATTERY PACK SONY/BTP-30A1 ASSY BTY PACK LINO BTP-30A1 730 BATTERY LI 3V 210MHZ 50MM BTY LI 3V CR2032T6 210MAH 50MM Charger DC-DC CHARGER T62.136.C.20-40 CHARGER T62.136.C.20-4D TM730 Case/Cover/Bracket Assembly FDD BRACKET BRKT FDD SECC 730 HINGE CAP RIGHT HINGE CAP R KU2-1518 730 HINGE CAP LEFT HINGE CAP L KU2-1518 730...
  • Page 101 Picture Partname Description MIDDLE COVER W/O NAME PLATE CVR MIDDLE KU2-1518 730 MIDDLE COVER CAP CVR CAP MIDDLE PC 730 BATTERY DOOR DOOR BATTERY KU2-1518 730 FINGER PRINT PLATE PLT FINGER PRINT SECC 730 DIMM COVER W/O SCREW ASSY DIMM CVR BCG955 730 MODEM COVER W/O SCREW ASSY MODEM CVR BCG955 730 HEATSINK PLATE...
  • Page 102 Picture Partname Description LOWER CASE W/O DIMM COVER W/ ASSEMBLY LOWER O MODEM COVER CASE(FLAMINGO) UPPER CASE W/O FINGER PRINT W/ ASSEMBLY UPPER TOUCH PAD CASE(FLAMINGO) HDD BEZEL BZL HDD KU2-1518 730 LCD PANEL W/O SPEAKER ASSEMBLY LCD PANEL(15.1") HINGE PACK RIGHT&LEFT HINGE PACK LCD BEZEL W/LED LABLE ASSY LCD BEZEL 15"...
  • Page 103 Picture Partname Description Speaker SPEAKER MODULE W/O LOGO ASSEMBLY SPEAKER(FLAMINGO) Miscellaneous MICROPHONE RUBBER RUBBER MICROPHONE 730 CAMERA RUBBER RUBBER CAMERA SILICON 520 NAME PLATE PLT NAME (740LCF) 99.8*803 TM740 LOGO PLATE PLATE LOGO 37*11MM(FLAMINGO) LCD RUBBER CUSHION ELLIPSE FOR 15" ONLY LCD SCREW CAP SRUARE SPEAKER SCREW CAP Screws...
  • Page 104 Picture Partname Description SCREW SCRW BINDING BL-ZN M2.5*L10 SCREW SRW M2.5*8L B/ZN NYLOK 700 SCREW SCREW WAFER NYLOK NI 2ML3 SCREW SCRW WAFER MYLO M2.5*3.5LB-ZN SCREW SCREW M2.5*6 SCREW SCRW WAFER MYLO M2.5*3.5LB-ZN SCREW SCREW M2.5*6 SCREW BH MSN+N SCREW M2.0*6 Chapter 6...

  • Page 105: Appendix A Model Definition And Configuration

    Appendix A Model Definition and Configuration Model Number Definitions Model Memory Combo Battery Number 740LF 15” SXGA+ Tualatin 933Hz 128MB 20GB 24X CD Li-Ion 740LVF 15” SXGA+ Tualatin 933Hz 128MB 20GB 8X DVD Li-Ion 741LVF 15” SXGA+ Tualatin 1.0G 128MB 20GB 8X DVD Li-Ion...
  • Page 106 Appendix A...

  • Page 107: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows 2000 and Windows XP environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 108: Microsoft Windows 2000 Environment Test

    IBM US English KBD (PS/AT Style) 92G7454/92G7454 Microsoft Natural KBD USB e06401comb Acer 101 keyboard 6311 I/O - Mouse Logitech USB Wheel Mouse M-BB4B Acer Aspire USB mouse (USB) M-UB48 Logitech PS Style Mouse M-S34 Microsoft Intelli Mouse USB x03-46340 Logitech Serial Mouse I/O Projector...
  • Page 109 I/O - USB MO Drive Logitec USB MO 1.3GB I/O - 1394 MO Drive IEEE1394 MO 1.3GB I/O - USB Camera Acer USB Video Capture Kit DVC-V6 Intel Digital Camera I/O Adapter PCMCIA - SCSI Adaptec SlimSCSI APA-1460AB PCMCIA - ATA...

  • Page 110: Microsoft Windows Xp Environment Test

    IBM US English KBD (PS/AT Style) 92G7454/92G7454 Microsoft Natural KBD USB e06401comb Acer 101 keyboard 6311 I/O - Mouse Logitech USB Wheel Mouse M-BB4B Acer Aspire USB mouse (USB) M-UB48 Microsoft IntelliMouse Optical X05-48976 Logitech PS Style Mouse M-S34 Microsoft IntelliMouse USB x03-46340 Logitech Serial Mouse...
  • Page 111 I/O - USB MO Drive Logitec USB MO 1.3GB I/O - 1394 MO Drive Logitec IEEE1394 MO 1.3GB I/O - USB Camera Acer USB Video Capture Kit DVC-V6 Intel Digital Camera I/O Adapter PCMCIA - SCSI Adaptec SlimSCSI APA-1460AB PCMCIA - ATA...
  • Page 112 Appendix B...

  • Page 113: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 114 Appendix C...

  • Page 115: Index

    Index on indicator 11 contrast AC Adapter 23 hotkeys 15 ACPI 1.0a 17 Core logic 22 AFLASH Utility 38 APM 1.2 17 core voltage 17 Audio 20, 22 I/O voltage 17 package 17 Audio Jack Cover Removing 53 Removing 57 type 17 Battery 22 DC-DC Charger Board...
  • Page 116 FIR 21 Removing 61 Flash Utility 38 Floppy Disk removing the 50 Machine Disassembly 41 Floppy Disk Drive Interface 18 Mechanical Specification 25 FRU (Field Replaceable Unit) List 85 media access on indicator 11 Memory Hard disk 19, 22 Address Map 25 removing the 49 Memory Address Map 25 Hard Disk Standby Mode 24...
  • Page 117 Power System Check 67 System Memory 17 Battery Pack 69 System Utilities 29 Power Adapter 68 System Utility Diskette 38 PQA 38 Processor 17 Temperature 25 Test Compatible Components 99 RMA 85 touchpad RTC 22 hotkey 15 Removing 54 Touchpad Check 69 TouchPad Module Removing 52 Screw List 44...
  • Page 118 Index...

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