User’s Guide Table of Contents Introduction Before Using Your Machine Copying Sending Faxes Receiving Faxes Using TAM Mode (FAX-JX500/JX300 only) Settings and Activity Reports Routine Maintenance Troubleshooting Specifications Appendix...
Introduction Useful Information Replacing a FINE Cartridge When the ink in the FINE Cartridge starts to run out, the machine will switch to memory reception of faxes. See “Printing a Document in Memory” on page 35 See “Replacing a FINE Cartridge” on page 57 See “Aligning the FINE Cartridge”...
Page 4
In addition, this guide uses brackets to identify the buttons you press when performing different functions: [Stop]. Note This guide contains information for four Canon models. Please note that the illustrations of the fax in this guide may differ from your model. Instructions for specific models are labelled with the fax names. Introduction...
Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely. Do not attempt to use the machine in any way not described in this manual. Warning This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.
Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration. Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, install the machine in a location with an ambient temperature range of 15°C to 27.5°C (59°F to 81.5°F) and humidity of 20% to 80% (condensation free).
Before Using Your Machine Main Components and Their Functions (10) (1) Document Cover (2) Paper Support (3) Multi-Purpose Tray (4) Document Tray (5) Document Guide (6) Paper Guide (7) Handset (8) Operation Panel (9) Printer Cover (10) Cartridge Holder Before Using Your Machine...
Turning the Machine ON and OFF Turn on the machine before starting printing. Turning on the Machine Before turning on the machine, confirm that the FINE Cartridge is set into place. Note If preparatory operations are not yet finished, follow the Easy Setup Instructions to complete them. To turn on the machine, press [ON/OFF].
Page 10
Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number, see the table below to determine which numeric button to press for the letter you want. Button Uppercase Letter Lowercase Letter Number Mode Mode (:A)
To delete a character: In number mode, press [[]. In uppercase or lowercase mode, use [[] or []] to move the cursor under the incorrect letter. Then press [Space]. To delete an entire entry: Press [Clear]. Continue entering other letters or numbers using the numeric buttons. When you have finished entering characters, press [Start/Copy] to register the entry.
Registering Sender Information You can register sender information (Transmit Terminal Identification (TTI)) in your machine so that your name, your fax/telephone number, and the date and time of transmission are printed in small type at the top of each page to be received. Thus, whenever you send a fax from this machine, the recipient receiving the fax knows who sent it, and when it was sent.
Page 13
TEL= 123 xxxx Enter your name (up to 24 letters) using the numeric buttons, then press [Start/ Copy] (see page 8). CANON Press [Stop]. Registration ends and the fax returns to standby mode. Setting Daylight Saving Time (Summer Time) Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward or back at certain periods of the year.
Use [{] or [}] to select the week in which the summer time starts, then press [Start/Copy] twice. The LCD displays <SUNDAY>. Use [{] or [}] to select the day in which the summer time starts, then press [Start/ Copy] twice. TIME 02:00 Use the numeric buttons to enter the time at which the summer time will take effect,...
Enter the party's name (up to 16 letters) using the numeric buttons, then press [Start/Copy] to register the name. (see page 8). CANON Note To delete the name and number registered under the one-touch speed dialing button, press [Clear] and [Start/Copy] after you perform steps 1 to 4.
Document Requirements Types of Document You Can Scan Scanned Area Size The actual area scanned by the fax is You can load documents larger than 105 shown below. mm wide and 105 mm long. The maximum size of document that can be loaded is 216 mm wide by 400 mm long.
Paper Requirements Your fax supports A4-, letter-, and legal-size paper in portrait orientation. You can use regular copier paper, cotton bond paper, or typical letterhead. Your fax does not require special ink jet paper. Always use paper without curls, folds, staples, or damaged edges. Look at the label on the package to see if the paper has a preferred side for printing.
Page 18
Squeeze, then slide the Paper Guide to the left. Insert the stack face up into the Multi- Purpose Tray (1), and align the right edge of the stack with the right side of the Multi- Purpose Tray. Then slide the Paper Guide (2) snugly against the left edge of the stack.
Copying Making Copies One of the convenient features of the fax is its ability to make high quality copies. You can make up to 99 copies of one document at a time. If you make copies of multiple documents at a time, the number of pages the fax can scan into memory is as follows: COPY STANDARD/COPY FINE/COPY DRAFT = 10 pages...
If paper jams, see “Troubleshooting” on page 65. You can send up to 20 A4-size (10 legal-size) pages at a time (based on the Canon FAX Standard Chart No.1, standard resolution). You cannot add pages while the fax is sending.
If a person answers, converse normally, then ask them to press the start button on their fax. Press [Start/Copy] and hang up. If you hear a high pitch tone, press [Start/Copy] and hang up. Note If you pressed [Hook] in step 2, you need to pick up the Handset when a person answers the phone.
You can set the scanning resolution and the contrast (see page 19). Press the one-touch speed dialing button under which the number you wish to fax is registered. 01=CANON -or- Press [Coded] and enter the appropriate two-digit coded speed dialing code.
Press [Directory]. Press a numeric button to enter the first letter of the name of the party you are searching for. 01=Canon CANADA Press [{] or [}] to display the other names and numbers registered for the button letter group.
The numbers, names, and date and time from which you have received calls recently will be displayed on the LCD. 3456XXXX CANON 20/12 2006 13:30 Press [Redial] or [Coded Dial/Directory] to switch between the date and time, name, and phone/fax number on the LCD.
Canceling Manual Redialing To cancel manual redialing, press [Stop]. You may then need to press [Start/Copy] for a few seconds to feed out the document. See “Jams in the Document Tray” on page 65. Automatic Redialing What is Automatic Redialing? When you are sending a document and the receiving party’s line is busy, the fax waits the specified time and then dials the same number again.
Use the numeric buttons, or [{] or [}] to enter the number of times you want the fax to redial, then press [Start/Copy] twice. The LCD displays <2MIN.>. Use the numeric buttons, or [{] or [}] to enter the time interval between redialing attempts, then press [Start/Copy].
The fax will automatically dial at the programmed time. Sending Other Documents While the Fax is Set for Delayed Sending You can send, receive, and copy other documents even when the fax is set for sending at a preset time. To send or copy other documents after setting the fax for delayed sending, simply send or copy using any other sending procedure in this guide.
Sequential Broadcasting Sending a Document to More Than One Location Sequential broadcasting sends one document to more than one location. You can send to a total of 110 locations (70 locations for the FAX-JX200/JX201 models) as follows: One-touch speed dialing = 9 locations Coded speed dialing = 100 locations (60 locatitons for the...
Receiving Faxes Different ways to receive a document Your fax provides you with several modes for receiving documents. To determine which mode best suits your requirements, see the table below. FAX/TEL MODE/NET SWITCH* Automatically switches between fax and voice calls. Receives documents automatically and rings for voice calls RECEIVE (see page 28).
Setting the Receive Mode Once you have decided which mode is suitable for your needs, set the mode by pressing [Receive Mode/Resolution]. Press [Receive Mode/Resolution]. Every time you press [Receive Mode/Resolution], the mode changes cyclically. Receiving Faxes Note If paper jams, see “Troubleshooting” on page 65. If the Ink Lamp lights up faxes will be received to memory.
Page 31
Use [{] or [}] to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6. Press [Stop]. Setting ends and the fax returns to standby mode. Receiving Documents Manually: MANUAL MODE Check that <Manual>...
Canceling Receiving Press [Stop]. Telstra FaxStream™ Duet (Australia only) Telstra offers the FaxStream™ Duet capability. If you subscribe to this service, your line is assigned two numbers: one for fax and one for phone. When the fax number is called, the network sends a specific ringing tone which your fax recognizes and automatically handles as a fax call.
Telecom FaxAbility (New Zealand only) Telecom N.Z. offers the FaxAbility capability. If you subscribe to this service, your line is assigned two numbers: one for fax and one for phone. When the fax number is called, the network sends a specific ringing tone which your fax recognizes and automatically handles as a fax call.
Press [Stop]. Setting ends and the fax returns to standby mode. Receiving to Memory Temporarily You can enable memory receiving feature temporarily. Press [ON/OFF] to select <AUTO PRINT OFF>. The fax starts receiving documents in memory. To cancel, press [ON/OFF] again. Changing Calling Volume Press [Menu].
Dial the fax number of the fax machine you wish to poll. Use one of the dialing methods described. TEL= 3456xxxx Press [Start/Copy]. Your fax begins receiving the document. Setting CALLER ID If the <CALLER ID> setting is set to <ON>, the caller’s name and phone/fax number appear on the LCD when you receive a call.
Page 36
Use [{] or [}] to select <ON> (YES), then press [Start/Copy]. If you set to <OFF>, the setting goes on to the next <CALL REJECTION> setting. If you set <SHOW IN HISTORY?> to <YES> or <NO>, the setting returns to <TEL REGISTRATION>.
Documents Stored in Memory Printing a List of Documents in Memory Your fax can print a list of documents stored in memory, along with the transaction number (TX/ RX NO.) of each document. Once you know the transaction number of a document in memory, you can print it or delete it.
Deleting a Document from Memory Press [Menu]. Use [{] or [}] to select <MEMORY REFERENCE>, then press [Start/Copy]. Use [{] or [}] to select <DELETE DOCUMENT>, then press [Start/Copy]. TX/RX NO. 0001 Use [{] or [}] to select the transaction number (TX/RX NO.) of the document you want to delete, then press [Start/Copy].
Using TAM Mode (FAX-JX500/JX300 only) Recording the Outgoing Message Before you use the built-in answering machine (TAM), you must record an outgoing message. Use the Handset on the fax to record your outgoing message. Only one outgoing message, no longer than 20 seconds, can be recorded.
Hang up the Handset and press [Stop]. The fax returns to standby mode. Note You cannot delete the <OUTGOING MESSAGE>. To record a new outgoing message, repeat steps 1 to 7. The old outgoing message will be automatically deleted when you record your new message.
Use [{] or [}] to select <TAM SETTINGS>, then press [Start/Copy] twice. The LCD displays <60 SECONDS>. Use [{] or [}] to select the recording time, then press [Start/Copy]. The recording time can be set to 0, 60, 120 or 240 seconds. Press [Stop].
Use [{] or [}] to select <TOLL SAVER>, then press [Start/Copy]. The LCD displays <ON>. Use [{] or [}] to select <ON>, then press [Start/Copy]. Press [Stop]. Setting ends and the fax returns to standby mode. Recording Voice Memos Use this feature when you are going out and want to leave a message for another member of the family.
Deleting Messages Press [Menu]. Use [{] or [}] to select <MSG REGISTRATION>, then press [Start/Copy]. Use [{] or [}] to select the type of message you want to delete, then press [Start/ Copy]. The LCD displays <PLAY>. Use [{] or [}] to select <DELETE>, then press [Start/Copy]. Press [Stop].
Remote Control Features Use these features when you call home to play back any messages you may have received. You can also use the remote control features to set <TAM MODE>. You must register a four-digit PIN as your password before you can use these features. Registering the Password for Remote Control Press [Menu].
Page 45
Note A password is required to use the remote control features. However, if <PIN ENTRY> is set to <OFF> (see page 52), it is not necessary to enter your password when you use the <FORWARDING MSG> feature (see page 45). If you enter an invalid password, you will hear an error tone.
Page 46
List of Remote Control Commands Command Sub-command* Description Play ICM Repeat Skip Stop playback Delete Delete all ICM Record voice memo End recording Play voice memo Repeat Stop playback Delete voice memo Record outgoing message End recording Record alternative outgoing message End recording Record forwarding message End recording...
Forwarding Telephone Messages This feature allows you to automatically forward telephone messages, recorded when the fax is set to <TAM MODE>, to a registered forwarding number. You can use remote control to access the forwarding number and listen to your telephone messages.
Use the numeric buttons, or [{] or [}] to enter the redial interval, then press [Start/ Copy]. Press [Stop]. Setting ends and the fax returns to standby mode. Setting PIN ENTRY If you set <PIN ENTRY> setting to <ON>, you must enter a password to use the forwarding feature (see page 46).
Page 49
Note When forwarding is not possible: You can set the fax to redial the forwarding number a certain number of times at specified intervals when forwarding is not possible, such as at times when the forwarding number is busy or the phone is unattended. If forwarding is still not possible after the fax redials the forwarding number the specified number of times, the forwarding setting will be temporarily canceled.
Settings and Activity Reports Selecting a Menu The <USER SETTINGS>, <REPORT SETTINGS>, <TX SETTINGS>, <RX SETTINGS>, <PRINTER SETTINGS>, <SYSTEM SETTINGS>, <TAM SETTINGS*>, and <CALLER ID> menus allow you to customize the way your fax works. Each menu contains settings that control different functions of your fax.
USER SETTINGS Name Description Settings DATE & TIME Set the date and time (24-hour clock) using the numeric – buttons. UNIT TELEPHONE # Enter your fax number using the numeric buttons. – UNIT NAME This is the name that appears at the top of each fax page you –...
Page 52
Name Description Settings ACTIVITY REPORT Enable/disable automatic printing of the activity report. – AUTO PRINT When you set ON, your fax is set to print an activity report for ON/OFF every 20 transactions (sending and receiving). TX/RX SEPARATE Divide the activity management report into sent and received ON/OFF transactions.
PRINTER SETTINGS Name Description Settings RX REDUCTION Enable/disable reduction for received documents. ON/OFF REDUCE DIMENSION Select reduction in height only or both width and height. VERTICAL ONLY/ HORIZ & VERTICAL PAPER SIZE Select the size of the loaded fax paper. A4/LTR/LGL INK SAVER Set the ink saver mode.
Page 54
Name Description Settings DAYLGHT SAV TIME Enable/disable the summer time system. ON/OFF START DATE/TIME Set the beginning of the summer time period. – END DATE/TIME Set the end of the summer time period. – MONTH: Set the beginning/end month. MARCH/APRIL/MAY/ JUNE/JULY/AUGUST/ WEEK: Set the beginning/end week.
CALLER ID Name Description Settings CALLER ID Determine if the fax displays the caller's name and phone/fax ON/OFF number when receiving a call. CALL REJECTION ANONYMOUS*: Allows you to reject anonymous calls. ON/OFF REJECTION METHOD: Set the way the fax rejects calls. DISCONNECT/ PLAY MESSAGE SELECTIVE*: Allows you to reject calls from specific...
One-Touch Speed Dialing List Lists the numbers and names registered under one-touch speed dialing buttons. Coded Speed Dialing List Lists the numbers and names registered under coded speed dialing codes. User’s Data List Lists the current settings of the fax and the registered sender information. List of Documents in Memory Lists the documents currently stored in the fax’s memory (see page 35).
Routine Maintenance Maintenance Menus The table below shows the available maintenance menus when you press [Maintenance]. Menus CS CLEANING (see page 62) NOZZLE CHECK (see page 58) CLEANING (see page 59) DEEP CLEANING (see page 59) ALIGN PRINT HEAD (see page 60) HEAD ALIGN VALUE (see page 60) ROLLER CLEANING (see page 63) BOTTOM CLEANING (see page 63)
Page 58
Press [Stop] to cancel the current print job. When printing is finished, replace the FINE Cartridge immediately. If you continue printing with an empty FINE Cartridge, it will be a cause of trouble. Setting Automatic Printing When the ink is low, you can set the receiving fax either automatic printing or storing in memory. Press [Menu].
Replacing a FINE Cartridge Note Do not replace the FINE Cartridge while the fax is printing or performing another operation. If you need to unplug the fax, wait until it returns to standby mode (time and receive mode displayed on the LCD).
Page 60
Releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition. Testing and Cleaning the FINE Cartridge The print head in the FINE Cartridge contains nozzles through which ink is propelled onto the paper.
Page 61
Use [{] or [}] to select <NOZZLE CHECK>, then press [Start/Copy]. The fax prints the nozzle check pattern. Nozzle check pattern If the pattern is broken or missing (1), clean the FINE Cartridge print head (see page 59). FINE Cartridge Cleaning If the pattern is broken or missing, clean the FINE Cartridge print head.
Use [{] or [}] to select <DEEP CLEANING>, then press [Start/Copy]. Note After cleaning, print the nozzle check pattern to check if cleaning corrected the problem (see page 58). If cleaning does not improve print quality, replace the FINE Cartridge (see page 57). Aligning the FINE Cartridge If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head position.
(2) Repeat the procedure to input inputting the pattern number for columns B and C. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks. (A) Less noticeable white streaks (B) More noticeable white streaks (3) When you have finished inputting all pattern numbers, the fax returns to standby mode.
Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the interior of the fax, especially around the four pinch rollers (A). Dirt and dust particles that collect on the underside of the Printer Cover affect the quality of the documents you copy or send.
Cleaning The Roller Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary. Ensure that the machine is turned ON and there is no paper loaded in the Multi- Purpose Tray.
Page 66
Press [Start/Copy]. Inspect the discharged paper. If dust or dirt can be seen on the paper, repeat the cleaning process. Cleaning The Protrusions Inside The Machine If protrusions inside the machine are stained, wipe ink off the protrusions using a swab or something similar.
Troubleshooting Paper Jams Jams in the Document Tray When a document jams or misfeeds in the Document Tray, <OPEN COVER> and <SEE FIG. 1> <!!CHECK!! 5100> are displayed on the LCD. Note You do not need to unplug the fax when clearing document jams. When <OPEN COVER>...
Open the Printer Cover. Gently remove the jammed paper inside the fax. Press [Stop]. The fax returns to standby mode. If the Power Disconnects Unexpectedly The date and time setting on your device and all documents stored in memory* will be kept. *All documents stored in memory will be deleted for the FAX-JX200/JX201 models.
Page 69
Multiple Sheets Load Into the Fax at the Same Time Cause Action Paper may not be loaded correctly. Make sure the paper stack is loaded properly in the Multi-Purpose Tray, and that the Paper Guide is adjusted correctly (see the Easy Setup Instructions). Sheets of paper may be sticking Be sure to fan the paper stack before loading it in the Multi-Purpose Tray.
Cause Action There may be other documents being Allow time for those documents to finish sending. sent from memory. An error may have occurred during Print an activity report and check for an error (see page 53). sending. The telephone line may not be working Make sure there is a dial tone when you press [Hook] or when you lift the properly.
Page 71
The Fax Does Not Switch Automatically Between Telephone and Fax Reception Cause Action The fax may not be set to switch For the fax to switch automatically, the receive mode must be set to <FAX/TEL automatically between telephone and AUTO SW> (Fax/Tel mode) or <ANS.MACHINE MODE> (see page 27), or fax reception.
Fax Images Print Blotched or Uneven Cause Action The telephone lines may be in poor Error Correction Mode (ECM) sending/receiving should eliminate such condition, or you may have a bad problems. However, if the telephone lines are in poor condition, you may connection.
Telephone Problems You Cannot Dial Cause Action The telephone line may not be Make sure all line connections are secure (see the Easy Setup Instructions). connected properly. The power cord may not be plugged in Check that the power cord is plugged securely into the fax and into the wall securely.
The Printout Contains Blurred or Smudged Ink Cause Action The paper you are using may not be Make sure you are using the recommended paper (see page 15). supported by the fax. You may be printing on the wrong side Some papers have a “right”...
In Case of a Power Failure The user data settings and registered data for one-touch speed dialing and coded speed dialing are saved during a power failure. FAX-JX500/JX300 models: Faxes or messages stored in the memory are backed up automatically if the power is tuned off or fails.
Turn OFF the machine, and unplug the power cord of the machine from the occurred. power supply. After a while, plug the power cord of the machine back in and turn ON the machine. If the same error occurs, contact a Canon service representative. !!CHECK!! 5B00...
Page 77
CHECK DOCUMENT Cause Action The document is not set in the Set the document you are trying to send or copy (see page 15), or check for a Document Tray, or has jammed. document jam and clear the jam if necessary (see page 65), and start again. CHECK PAPER SIZE Cause Action...
Page 78
INK VOL UNKNOWN Cause Action The remaining level of the ink cannot A FINE Cartridge that was once empty is installed. Replace the FINE Cartridge be correctly detected. (see page 55). MEMORY FULL Cause Action The fax’s memory is full because it has Print and delete any documents stored in memory (see page 35).
Page 79
Turn OFF the machine, and unplug the power cord of the machine from the occurred. power supply. After a while, plug the power cord of the machine back in and turn ON the machine. If the same error occurs, contact a Canon service representative. Troubleshooting...
Approx. 4.1 kg (with Handset) Specifications are subject to change without notice. * Based on the Canon FAX Standard Chart No.1, Standard mode. The number of pages may be reduced if many messages are stored in the TAM memory. Specifications...
Appendix For your safety (Australia only) To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively earthed through the normal household wiring. Extension cords used with the equipment must be three-core and be correctly wired to provide connection to earth.
Page 82
The automatic calling functions of this equipment must not be used to cause a nuisance to other Telecom customers. Under power fail conditions, this telephone may not operate, Please ensure that a separate telephone, not dependent on local power, is available for emergency use. The caller’s telephone numbers which are displayed and stored in this equipment include the caller’s area code but do not include the toll access"0"...