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Lenovo ThinkCentre Edge 92 User Manual
Lenovo ThinkCentre Edge 92 User Manual

Lenovo ThinkCentre Edge 92 User Manual

Machine types: 3377, 3386, and 3388
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ThinkCentre Edge
User Guide
Machine Types: 3377, 3386, and 3388

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Summary of Contents for Lenovo ThinkCentre Edge 92

  • Page 1 ThinkCentre Edge User Guide Machine Types: 3377, 3386, and 3388...
  • Page 2 “Important safety information” on page v and Appendix A “Notices” on page 113. Third Edition (August 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
  • Page 3: Table Of Contents

    Using passwords....8 operating system ... . An introduction to Lenovo programs ..BIOS passwords ... .
  • Page 4 ICE performance mode ... Lenovo Web site ... . ICE thermal alert ....
  • Page 5 Recycling information for Brazil ..Index....Battery recycling information for Taiwan ..© Copyright Lenovo 2012...
  • Page 6 ThinkCentre Edge User Guide...
  • Page 7: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.
  • Page 8: Power Cords And Power Adapters

    or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
  • Page 9: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2012...
  • Page 10: Operating Environment

    For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...
  • Page 11: Laser Compliance Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2012...
  • Page 12 ThinkCentre Edge User Guide...
  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
  • Page 14 • Microphone connector and headphone connector on the front panel • Internal speaker (installed in some models) Connectivity • 100/1000 Mbps integrated Ethernet controller • PCI Fax modem (some models) System management features • Ability to store power-on self-test (POST) hardware test results •...
  • Page 15 Input/Output (I/O) features • 9-pin serial port (one standard and one optional) • Four Universal Serial Bus (USB) 3.0 connectors (USB ports 5 to 8) • Four USB 2.0 connectors (USB ports 1 to 4) • One Ethernet connector • One DisplayPort connector •...
  • Page 16 The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
  • Page 17: Specifications

    Input frequency range: 50 to 60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary. Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo programs from either the Lenovo ®...
  • Page 18 Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.
  • Page 19: Accessing Lenovo Programs On The Windows 8 Operating System

    Lenovo program to launch it. If a desired program is not in the list, click the plus icon +. • Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the bottom-right corner of the screen to display the charms.
  • Page 20 The Lenovo Cloud Storage program is a cloud storage solution that enables you to store your files, such as documents and pictures, on a server. You can access the stored files through the Internet from different devices such as personal computers, smart phones, or tablets. For more information about the Lenovo Cloud Storage program, go to http://www.lenovo.com/cloud.
  • Page 21: Locations

    Web page, opening a file, and so on. You also can use the SimpleTap program to access the Lenovo App Shop, from which you can download various applications and computer software. To start the SimpleTap program in a quick way, do any of the following: –...
  • Page 22: Locating Connectors, Controls, And Indicators On The Front Of Your Computer

    Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 10 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations Optical drive eject/close button USB connector (USB port 2) Power switch...
  • Page 23: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 11 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
  • Page 24 Connector Description DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable.
  • Page 25: Locating Components

    Locating components Figure 3 “Component locations” on page 13 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 34. Figure 3. Component locations Heat sink and fan assembly Front bezel Power supply assembly System fan...
  • Page 26: Locating Parts On The System Board

    Locating parts on the system board Figure 4 “System board part locations” on page 14 shows the locations of the parts on the system board. Figure 4. System board part locations 4-pin power connector Front panel connector (for connecting LED indicators and power switch) Microprocessor Clear CMOS (Complementary Metal Oxide Semiconductor)
  • Page 27: Locating Internal Drives

    SATA connectors (SATA 2.0 connectors) Cover presence switch connector (Intrusion switch connector) Power fan connector PS/2 keyboard and mouse connector Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media.
  • Page 28: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
  • Page 29: Chapter 2. Using Your Computer

    “Creating recovery media” on page 72. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...
  • Page 30: Using The Keyboard

    Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive on-board help and information center from Lenovo. Pressing the blue ThinkVantage button opens the SimpleTap program on the Windows 7 operating system or the Lenovo PC Device Experience program on the Windows 8 operating system.
  • Page 31: Using The Wheel Mouse

    Using the wheel mouse The wheel mouse has the following controls: Primary mouse button Use this button to select or start a program or menu item. Wheel Use the wheel to control the scrolling action of the mouse. The direction in which you rotate the wheel controls the direction of the scrolling action.
  • Page 32: Setting The Volume From Control Panel

    To add the volume icon to the taskbar on the Windows 8 operating system, do the following: 1. Open Control Panel, and click Appearance and Personalization. 2. In the Taskbar section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behaviors from Off to On. 4.
  • Page 33: Playing A Cd Or Dvd

    If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
  • Page 34 ThinkCentre Edge User Guide...
  • Page 35: Copyright Lenovo

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
  • Page 36: Glare And Lighting

    Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body.
  • Page 37: Registering Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
  • Page 38: Replacement Power Cords

    If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice...
  • Page 39: Chapter 4. Security

    For more information, see “Selecting or changing the startup device sequence” on page 82. • Startup without keyboard or mouse Your computer is able to log in to the operating system without keyboard or mouse connected. © Copyright Lenovo 2012...
  • Page 40: Locking The Computer Cover

    Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 7.
  • Page 41: Attaching A Cable Lock

    Attaching a cable lock A cable lock can be used to secure devices, such as the keyboard and the mouse, by locking the device cables to your computer. The cable lock attaches to the cable lock slots on the rear of your computer. See “Locating connectors on the rear of your computer”...
  • Page 42: Attaching An Integrated Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 9.
  • Page 43: Windows Passwords

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 44 For more information about how to use your antivirus software, refer to the help system of your antivirus software. ThinkCentre Edge User Guide...
  • Page 45: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
  • Page 46: Removing The Computer Cover

    Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
  • Page 47 This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 34. 3.
  • Page 48: Accessing The System Board Components And Drives

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 68. Accessing the system board components and drives Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 49: Installing Or Replacing A Pci Card

    5. To lower the drive bay assembly, press the drive bay assembly clip inward and pivot the drive bay assembly downward as shown. Figure 14. Lowering the drive bay assembly Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 50 • If you are replacing an old PCI card, remove the screw that secures the old PCI card, grasp the old card that is currently installed, and gently pull it out of the slot. Figure 15. Removing a PCI card Notes: a.
  • Page 51: Installing Or Replacing A Memory Module

    Figure 16. Installing a PCI card What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 68. Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
  • Page 52 To install or replace a memory module, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 34. 3. Lay the computer on its side, and then pivot the drive bay assembly upward to access to the system board.
  • Page 53: Replacing The Battery

    7. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 19.
  • Page 54: Replacing The Hard Disk Drive

    5. Remove the old battery. Figure 20. Removing the old battery 6. Install a new battery. Figure 21. Installing a new battery 7. Reinstall the computer cover and connect the cables. See “Completing the parts replacement” on page 68. Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed.
  • Page 55 Figure 22. Pivoting the drive bay assembly 5. Hold the hard disk drive and remove the four screws that secure the hard disk drive. Then, remove the hard disk drive from the drive bay assembly. Figure 23. Removing the hard disk drive 6.
  • Page 56: Installing Or Replacing The Optical Drive

    7. Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 14. Then, locate an available five-wire power connector and connect it to the rear of the new hard disk drive.
  • Page 57 This section provides instructions on how to install or replace the optical drive. Note: The optical drive is available only in some models. To install or replace an optical drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
  • Page 58 7. Press the drive bay assembly clip inward and pivot the drive bay assembly downward as shown. Figure 27. Lowering the drive bay assembly 8. Slide the optical drive out of the front of the computer. Figure 28. Removing the optical drive ThinkCentre Edge User Guide...
  • Page 59 9. Slide the new optical drive into the optical drive bay from the front of the computer. Figure 29. Installing a new optical drive 10. Hold the new optical drive and pivot the drive bay assembly upward. Align the screw holes in the new optical drive with the corresponding holes in the drive bay.
  • Page 60: Replacing The Power Supply Assembly

    11. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 14. Then, locate an available five-wire power connector and connect it to the rear of the new optical drive.
  • Page 61 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. To replace the power supply assembly, do the following: 1.
  • Page 62 6. At the rear of the computer, remove the three screws that secure the power supply assembly. Press the power supply clip downward to release the power supply assembly and then slide the power supply assembly to the front of the computer. Lift the power supply assembly out of the computer. Figure 33.
  • Page 63 Then, install the three screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 34. Installing the power supply assembly 9.
  • Page 64: Replacing The Heat Sink And Fan Assembly

    10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. Figure 35. Installing the heat sink fan duct 11. Secure the power supply assembly cables with the cable clips and ties in the chassis. What to do next: •...
  • Page 65 4. Pivot the drive bay assembly upward. Then, pivot the two plastic retaining clips outward to remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 36. Removing the heat sink fan duct 5. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board.
  • Page 66 6. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...
  • Page 67: Replacing The System Fan

    Figure 38. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 68. Replacing the system fan Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
  • Page 68 Figure 39. Removing the system fan ThinkCentre Edge User Guide...
  • Page 69: Replacing The Front Audio And Usb Assembly

    9. Install the new system fan by aligning the new rubber mounts that came with the new system fan with the corresponding holes in the chassis, and then push the rubber mounts through the holes. Then, carefully pull on the tips of the rubber mounts from the bottom until the new system fan is secured in place. Figure 40.
  • Page 70: Replacing The Wifi Units

    3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 34. 4. Pivot the drive bay assembly upward. See “Accessing the system board components and drives” on page 36. 5. Disconnect the front audio and USB assembly cables from the system board. See “Locating parts on the system board”...
  • Page 71: Removing The Wifi Adapter Card

    Replacing the WiFi units involves the following operations: • “Removing the WiFi adapter card” on page 59 • “Removing the WiFi card module” on page 60 • “Installing the WiFi units” on page 61 Removing the WiFi adapter card To remove the WiFi adapter card, do the following: 1.
  • Page 72: Removing The Wifi Card Module

    5. Grasp the WiFi adapter card that is currently installed and gently pull it out of the slot. Figure 43. Removing the WiFi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.
  • Page 73 2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 45. Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 46.
  • Page 74 1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 47. Installing the WiFi card module 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 48.
  • Page 75: Installing Or Removing The Rear Wifi Antenna

    3. Locate the two PCI Express x1 slots on the system board. See “Locating parts on the system board” on page 14. 4. Install the WiFi adapter card into one of the two PCI Express x1 slots. Then install the screw to secure the WiFi adapter card in place.
  • Page 76: Removing The Rear Wifi Antenna

    3. Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident. Figure 50. Installing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 77: Installing Or Removing The Front Wifi Antenna

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 68. Installing or removing the front WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 78: Removing The Front Wifi Antenna

    5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 53. Installing the front WiFi antenna 6. Connect the front antenna cable to the WiFi card module. What to do next: •...
  • Page 79: Replacing The Keyboard Or Mouse

    5. Remove the front antenna and cable from the front of the computer. Figure 54. Removing the front WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 68. Replacing the keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
  • Page 80: Completing The Parts Replacement

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 68. Completing the parts replacement After completing the installation or replacement for all parts, you need to reinstall the computer cover and reconnect cables.
  • Page 81: Obtaining Device Drivers

    9. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 79. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 82 ThinkCentre Edge User Guide...
  • Page 83: Chapter 6. Recovery Information

    Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
  • Page 84: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
  • Page 85: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.
  • Page 86: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 87: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.
  • Page 88: Reinstalling Software Programs

    • To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.
  • Page 89: Recovery Information For The Windows 8 Operating System

    Recovery information for the Windows 8 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program, you can refresh your computer without losing your personal files or changing your settings.
  • Page 90 ThinkCentre Edge User Guide...
  • Page 91: Chapter 7. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2012...
  • Page 92: Password Considerations

    • Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.
  • Page 93: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.
  • Page 94: Selecting A Startup Device

    Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device.
  • Page 95: Ice Performance Mode

    1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.
  • Page 96: Exiting The Setup Utility Program

    2. From the Setup Utility program main menu, select Power. 3. Select Intelligent Cooling Engine (ICE). The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert. The ICE Thermal Alert window is displayed. 5. Select Enabled or Disabled as desired. 6.
  • Page 97: Chapter 8. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
  • Page 98: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
  • Page 99: Chapter 9. Preventing Problems

    Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.
  • Page 100: Using System Update

    The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates. When the System Update...
  • Page 101: Cleaning Your Computer

    Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
  • Page 102: Good Maintenance Practices

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
  • Page 103: Chapter 10. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
  • Page 104: Troubleshooting Procedure

    See Chapter 11 “Getting information, help, and service” on page 109 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 109 for more information.
  • Page 105: Audio Problems

    1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer. For your safety, do not operate the computer with the cover removed. 2.
  • Page 106: Cd Problems

    Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
  • Page 107: Dvd Problems

    Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
  • Page 108 • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
  • Page 109: Intermittent Problems

    • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
  • Page 110 See “Enabling or disabling a device” on page 81. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
  • Page 111: Monitor Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
  • Page 112: Networking Problems

    Actions: • The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Using a resolution or refresh rate that is not supported by your monitor might damage it. Check the documentation that comes with your monitor to verify the supported refresh rates.
  • Page 113 Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 101 • “The adapter stops working for no apparent reason” on page 101 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur”...
  • Page 114: A Wireless Lan Problem

    Action: The network driver files may be corrupt or missing. Update the driver by referring to the “Solution” description for the procedure to make sure that the correct device driver is installed. The Wake on LAN feature is not working Symptom: The Wake on LAN (WOL) feature is not working.
  • Page 115: Option Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
  • Page 116: Performance And Lockup Problems

    • Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
  • Page 117: Printer Problems

    109. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 39. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
  • Page 118: Serial Port Problems

    • Make sure that the serial-port adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
  • Page 119: Usb Problems

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.
  • Page 120: Lenovo Solution Center

    Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative. ThinkCentre Edge User Guide...
  • Page 121: Chapter 11. Getting Information, Help, And Service

    You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
  • Page 122: Lenovo Support Web Site

    Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
  • Page 123: Using Other Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
  • Page 124 ThinkCentre Edge User Guide...
  • Page 125: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 126: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.
  • Page 127: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 128 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 129: Additional Regulatory Information

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides & Manuals.
  • Page 130 ThinkCentre Edge User Guide...
  • Page 131: Appendix C. Weee And Recycling Information

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
  • Page 132: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
  • Page 133: Battery Recycling Information For The European Union

    Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
  • Page 134 ThinkCentre Edge User Guide...
  • Page 135: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    Appendix D. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS © Copyright Lenovo 2012...
  • Page 136: India Rohs

    India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre Edge User Guide...
  • Page 137: Appendix E. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 3.
  • Page 138 ThinkCentre Edge User Guide...
  • Page 139: Index

    Description information device drivers getting devices, handling static-sensitive important safety diagnostics program, using resources diagnostics, troubleshooting safety DisplayPort connector warranty documentation, using Input/Output (I/O) features drivers, device installing options drives memory module © Copyright Lenovo 2012...
  • Page 140 Lenovo Solution Center removing computer cover Lenovo ThinkVantage Tools replacing Lenovo Welcome battery locating components hard disk drive heat sink and fan assembly...
  • Page 141 Setup Utility VGA monitor connector video subsystem viewing and changing settings warranty information WiFi units, WiFi adapter card, WiFi card module, WiFi antenna cable, replacing workspace, backup and recovery © Copyright Lenovo 2012...
  • Page 142 ThinkCentre Edge User Guide...

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