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Epson TM-T88II Series Operator's Manual
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Epson TM-T88II Series Operator's Manual

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receipt printer
TM-T88II Series
Operator's Manual
400852000

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Summary of Contents for Epson TM-T88II Series

  • Page 1 receipt printer TM-T88II Series Operator’s Manual 400852000...
  • Page 2 Printer Parts and Labels Printer cover Control panel POWER ERROR PAPER FEED Cutter cover Cover open button Caution Lables CAUTION: Thermal head is hot. ATTENTION: La téte thermique est chaude. VORSICHT: Der Thermalkopf ist heiß.
  • Page 3 Labels Label inside cutter section Label inside printer cover Caution label above drawer kick-out connector.

  • Page 4: Quick Reference

    Quick Reference This Quick Reference will direct you to key areas of this Operator’s Manual. For a complete listing of topics, see the Contents. Printer Parts and Labels inside front cover Ordering Paper page ix Where to order paper Setting Up the Printer page 1-1 How to set up the printer.
  • Page 5 Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions.

  • Page 6: Fcc Compliance Statement

    FCC CLASS A FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 7: Declaration Of Conformity

    DECLARATION OF CONFORMITY Product Name: Printer Model Name: M129B The printer conforms to the following Directives and Norms Directive 89/336/EEC EN 55022 (1987 and 1994 2nd/1995) Class B EN 50082-1 (1992) IEC 801-2 (1991) IEC 801-3 (1984) IEC 801-4 (1988) Directive 90/384/EEC EN45501: (1992)

  • Page 8: Emi And Safety Standards Applied

    EMI and Safety Standards Applied The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON PS-170 power supply) Europe: CE marking EN55022 EN50082-1 EN45501 Safety Standard: TÜV (EN 60950) North America:...

  • Page 9: About This Manual

    Reference Chapter 4 contains specifications. Appendix A tells how to change the DIP switch and paper near end settings, and Appendix B lists the EPSON Sales Subsidiaries and their addresses. Warnings, Cautions, and Notes WARNING: Warnings must be followed carefully to avoid serious bodily injury.

  • Page 10: Application Software

    Introduction Features The TM-T88 II Series are high-quality POS printers that can print on a paper roll. The printers have the following features: Printing High speed printing: 28.4 lines/second (1/6 inch feed) maximum. Low-noise thermal printing. High reliability due to a stable mechanism. Application Software Command protocol is based on the ESC/POS™...

  • Page 11: Options And Accessories

    Available non-volatile bit image buffer (256K bytes) Options and Accessories EPSON power supply unit, PS-170. Affixing tapes (model : DF-10). RS-485 interface board can be equipped as a dealer option. Wall hanging bracket set (WH-10) viii Introduction...

  • Page 12: Ordering Paper And Supplies

    Ordering Paper and Supplies Thermal roll paper can be ordered from the supplier in your area. Specified Thermal Roll Paper: NTP080-80 In Japan: Nakagawa Seisakujo 2-5-21 Nishiki-Cho Warabi-Shi Saitama-Ken 335 Japan Tel: (048) 444-8211 Fax: (048) 443-6652 In U.S.A.: Nakagawa Mfg (USA) Inc. 2305 Lincoln Avenue Hayward, CA 94545 USA Tel: (510) 782-0197...
  • Page 13 Other Qualified Suppliers for Thermal Paper The following suppliers sell thermal paper that may be used if desired. Contact each company for information. Original paper: TF50KS-E Nippon Paper Industry Co., Ltd. 1-12-1, Yuraku-Cho, Chiyoda-Ku Tokyo 100 Japan Tel: 03-3218-8000 Fax: 03-3216-1375 Original paper: PD 160R New Oji Paper Mfg.

  • Page 14: Table Of Contents

    Contents Quick Reference............i Introduction .
  • Page 15 Adjusting the Paper Near End Sensor ........A-8 Appendix B EPSON Sales Subsidiaries...

  • Page 16: Chapter 1 Setting Up The Printer

    Chapter 1 Setting Up the Printer Unpacking Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance. Printer Paper roll Hexagonal Switch cover lock screws See the note on page 1-3 for information about the hexagonal lock screws. Setting Up the Printer 1-1...

  • Page 17: Connecting The Cables And Grounding The Printer

    Connecting the Cables and Grounding the Printer You can connect up to four cables to the printer. They all connect to the connector panel on the back of the printer, which is shown below: Power supply Interface Drawer kick-out (The shape of the interface connector is different from Grounding screw the illustration if the printer...

  • Page 18: Connecting The Drawer

    2. If the printer has a serial interface, tighten the screws on both sides of the cable connector. Note: Your printer has inch-type hexagonal lock screws installed. If your interface cable requires millimeter-type screws, replace the inch-type screws with the enclosed millimeter-type screws using a hex screwdriver (5 mm).
  • Page 19 Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the telephone line may be damaged. Plug the drawer cable into the drawer kick-out connector on the back of the printer next to the power supply connector. Anschließen der Lade WARNUNG: Eine für den Drucker geeignete Lade verwenden.
  • Page 20 2. Connect the ground wire to the printer using one of the the FG screws on the back of the printer, as shown. Connecting the Power Supply Use the optional EPSON PS-170 or equivalent power supply for your printer. Setting Up the Printer 1-5...
  • Page 21 WARNING: Make sure that you use the EPSON PS-170 power supply or equivalent. Using an incorrect power supply may cause fire or electrical shock. CAUTIONS: When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet.

  • Page 22: Installing Or Replacing The Paper Roll

    Installing or Replacing the Paper Roll Note: Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly. 1. Make sure that the printer is not receiving data; otherwise, data may be lost.
  • Page 23 4. Insert the paper roll as shown. 5. Be sure to note the correct direction that the paper comes off the roll. 1-8 Setting Up the Printer...
  • Page 24 6. Pull out a small amount of paper, as shown. Then close the cover. 7. Tear off the paper as shown. Setting Up the Printer 1-9...

  • Page 25: Using The Power Switch Cover

    Using the Power Switch Cover WARNING: If an accident occurs when the power switch cover is attached, unplug the power supply cord from the outlet immediately. Continued usage may lead to fire or shock. You can use the enclosed power switch cover to make sure that the power switch is not accidentally pressed.
  • Page 26 2. While holding down the FEED button, turn on the printer using the switch on the front of the printer to begin the self test. The self test prints the printer settings and then prints the following, cuts the paper, and pauses. (The PAPER OUT light blinks.) Self test printing.

  • Page 27: Adjustments And Settings

    Adjustments and Settings The TM-T88II Series are set up at the factory to be appropriate for almost all users. It does, however, offer some settings for users with special requirements. It has DIP switches that allow you to change communication settings, such as handshaking and parity check, as well as print density.

  • Page 28: Chapter 2 Using The Printer

    Chapter 2 Using the Printer Operating the Control Panels You can control the basic paper feeding operations of the printer with the button on the control panel. The indicator lights help you monitor the printer’s status. Control Panel POWER ERROR PAPER FEED Button...

  • Page 29: Panel Lights

    Panel lights POWER The POWER light is on whenever the printer is on. ERROR This indicates an error. See Chapter 3 for information on what to do when this light comes on. PAPER OUT This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing.

  • Page 30: Chapter 3 Troubleshooting

    Chapter 3 Troubleshooting Troubleshooting This chapter gives solutions to some printer problems you may have. General problems The lights on the control panel do not come on. Make sure that the power supply cables are correctly plugged into the printer, the power unit, and to the power outlet. Make sure that power is supplied to the power outlet.
  • Page 31 If there is no paper jam and the printer has been printing for quite a while, the print head may be overheated. If the print head is overheated, the printer will resume printing when the head has cooled (usually within two or three minutes). If there is no paper jam and the print head is not overheated, turn off the printer and turn it back on after about 10 seconds.

  • Page 32: Cleaning The Print Head

    Cleaning the print head CAUTIONS: After printing, the print head can be very hot. Be careful not to touch it. Also let it cool before you clean it. Do not damage the print head by touching it with your fingers or any hard object. 1.
  • Page 33 To clear a paper jam, follow the steps below: 1. Turn the printer off and press the cover open button to open the cover. 2. Remove the jammed paper and put the roll back in the printer and close the cover. 3.

  • Page 34: Auto Cutter Problems

    4. Then turn the knob until you see in the opening, as shown in the illustration below. This returns the cutter blade to the normal position. Also notice that there is a label near the cutter to assist you. ADJUSTMENT: TURN KNOB UNTIL YOU SEE TRIANGLE IN OPENING...
  • Page 35 If the auto cutter does not return to its normal position by itself, follow the steps below to correct the problem: 1. Pull the cutter cover toward you so that you can rotate the cutter motor knob. 2. Following the instructions on the label, rotate the knob until the appears in the hole.

  • Page 36: Hexadecimal Dump

    Hexadecimal Dump This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hex dump function, the printer prints all commands and other data in hexadecimal format along with a guide section to help you find specific commands.

  • Page 37: Chapter 4 Reference Information

    Chapter 4 Reference Information Printing Specifications Thermal line printing Printing method: Dot density: 180 dpi 180 dpi [the number of dots per 25.4 mm (1”)] Unidirectional with friction feed Printing direction: Printing width: 72 mm (2.83”), 512 dot positions Characters per line 42 (Font A) 56 (Font B) (default):...
  • Page 38 Notes: Printing speed may be slower, depending on the data transmission speed and the combination of control commands. There may be variations in printing after switching the mode of the printing speed. To prevent this for logo printing, using a downloaded bit image is recommended.

  • Page 39: Paper Specifications

    Double-width/ Standard Double-height Double-width Double-height W x H W x H W x H W x H (mm) (mm) (mm) (mm) Font A 1.41 x 3.39 1.41 x 6.77 2.82 x 3.39 2.82 x 6.77 12 x 24 (.06” x .13”) (.06”...

  • Page 40: Electrical Characteristics

    Electrical Characteristics Supply voltage: +24 VDC ± 7% (optional power supply: EPSON PS-170) High speed Mean: Approximately 1.7A Current mode: (character font A -N all consumption: (at columns printing) 24V) Peak: Approximately 7.7A Low power Mean: Approximately 1.2A consumption (Character font A -N all...

  • Page 41: Environmental Conditions

    Environmental Conditions Temperature: Operating: 5° to 45°C (41° to 113°F) Storage: -10° to 50°C (14° to 122°F) (except for paper) Humidity: Operating: 10 to 90% RH Storage: 10 to 90% RH (except for paper) Reference Information 4-5...

  • Page 42: Dip Switch And Paper Near End Settings

    Appendix A Dip Switch and Paper Near End Settings Although the factory settings are best for almost all uses, if you have special requirements, you can change the DIP switch or paper near end settings. Setting the DIP Switches DIP switch functions Your printer has two sets of DIP switches.
  • Page 43 Transmission Speed Transmission Speed (BPS)-bits per second 2400 4800 9600 19200 Set 2 Function Handshaking (BUSY Off line or Receive buffer full condition) receive buffer full Reserved: do not Fixed to OFF change settings Selects print density Refer to table below Reserved: do not Fixed to OFF change settings...
  • Page 44 Print Density Selection Print Density SW 2-3 SW 2-4 1 Low power comsumption mode 2(Normal) 4 (Dark) Notes: • With the optional RS-485 interface, DIP switches 2-7 and 2-8 are disabled. • Changes in DIP switch settings (excluding switches 2-7 and 2-8 interface reset signals) are recognized only when the printer power is turned on or when the printer is reset by using the interface.

  • Page 45: Parallel Interface Specification

    Parallel interface specification Set 1 Function Auto line feed Always enabled Always disabled Receive buffer capacity 45 bytes 4K bytes 1-3~ Undefined – – Set 2 Function Off-line Handshaking Receive buffer full Receive buffer full (BUSY condition) Reading data Reading data Reserved Fixed to Off (Do not change settings)
  • Page 46 Notes: • Changes in DIP switch settings (excluding switch 2-8 interface reset signal) are recognized only when the printer power is turned on or when the printer is reset by using the interface. If the DIP switch setting is changed after the printer power is turned on, the change does not take effect until the printer is turned on again or is reset.

  • Page 47: Changing The Dip Switch Settings

    Changing the DIP switch settings If you need to change settings, follow the steps below to make your changes: CAUTION: Turn off the printer while removing the DIP switch cover to prevent an electric short, which can damage the printer. 1.

  • Page 48: Adjusting The Paper Near End Detector

    Adjusting the Paper Near End Detector The paper near end detector detects when paper is almost gone by measuring the diameter of the paper roll. The detector has two settings. Because of variations in paper roll cores, it is not possible for the detector to measure exactly the length of paper left on the roll when the detector is triggered.

  • Page 49: Epson Sales Subsidiaries

    Appendix B Sales Subsidiaries EPSON EPSON AMERICA INC./OEM DIV. 20770 Madrona Ave. Torrance, CA 90559-2842 U.S.A. Tel : 1-310-787-6300 Fax : 1-310-782-5350 EPSON EUROPE B.V. Prof. J.H. Bavincklaan 5 1183 AT Amstelveen The Netherlands Tel : 31-(0)20-5475-251 Fax : 31-(0)20-6454-315 EPSON Deutschland GmbH Zülpicher Strasse 6, 40549...
  • Page 50 EPSON HONG KONG LIMITED 25/F., Harbor Centre, 25, Harbor Road, Wanchai, Hong Kong Tel : 852-2-585-4663 Fax : 852-2-827-4346 EPSON TAIWAN TECHNOLOGY 10f, No. 287, Nanking E. Road, Sec. 3 & TRADING LTD. Taipei, Taiwan R.O.C. Tel : 886-(0)2-717-7360 Fax : 886-(0)2-718-9366 SEIKO EPSON CORP.

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