SERVICE MANUAL Model Name : P5270/P5270 Refresh Prepared by SI : ________________________________________ Prepared by TSE : ________________________________________ Check by : ________________________________________ Approved by : ________________________________________ Date Revise Version Description 2007/07/17 V1.0 Initial Issue 2007/08/08 V2.0 Modify Chapter 5 2008/08/15 V3.0 Add P5270 Refresh,Modify CH1 Add Waveform Download in Chapter5, modify 2008/10/10...
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RSPL Comparison Parts P5270 P5270 Refresh MAIN BOARD 70.87W12GR01 70.87W44GR01 KEYPAD BOARD 80.87H03G001 80.87U03G003 Confidential P5270/P5270 Refresh...
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Preface This manual is applied to P5270/P5270 Refresh projection system. The manual gives you a brief description of basic technical information to help in service and maintain the product. Your customers will appreciate the quick response time when you immediate- ly identify problems that occur with our products.
Chapter 1 Introduction 1-1 Highlight Item Description Dimensions - 299 x 105 x 229.3mm (W x H x D) Weight - 3.0kg - Advanced Air Flow - Two fans with system acoustic noise level Cooling - Temperature control circuits with adaptive fan rotational System speeds - High altitude cooling mode...
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Mode Resolution V-Sync (Hz) Horiz.Freq.(KHz) SXGA 1280x1024 79.98 SXGA 1280x1024 91.10 QuadVGA 1280x960 59.70 QuadVGA 1280x960 75.23 SXGA+ 1400x1050 63.98 UXGA 1600x1200 75.00 Power Mac G4 640x480 66.6(67) 34.93 Power Mac G4 800x600 37.90 Power Mac G4 1024x768 48.40 Power Mac G4 1152x870 68.68 Power Mac G4...
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Mode Resolution V-Sync (Hz) Horiz.Freq.(KHz) SXGA 1280x1024 79.98 SXGA 1280x1024 91.10 QuadVGA 1280x960 59.70 QuadVGA 1280x960 75.23 SXGA+ 1400x1050 63.98 UXGA 1600x1200 75.00 Power Mac G4 640x480 66.6(67) 34.93 Power Mac G4 800x600 37.90 Power Mac G4 1024x768 48.40 Power Mac G4 1152x870 68.68 Power Mac G4...
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Mode Resolution V-Sync (Hz) Horiz.Freq.(KHz) SXGA 1280x1024 79.98 SXGA 1280x1024 91.10 QuadVGA 1280x960 59.70 QuadVGA 1280x960 75.23 SXGA+ 1400x1050 63.98 UXGA 1600x1200 75.00 Power Mac G4 640x480 66.6(67) 34.93 Power Mac G4 800x600 37.90 Power Mac G4 1024x768 48.40 Power Mac G4 1152x870 68.68 Power Mac G4...
1-3 Product Overview Front / upper side Item Description Item Description Zoom ring Lens cap Focus ring Elevator button Remote control receiver Elevator foot Zoom lens Control panel Confidential P5270/P5270 Refresh 1-14...
Rear side Item Description Item Description DVI input connector (for digital Audio input connector (1) signal with HDCP function) RS232 connector KensingtonTM lock port USB connector Power socket Below items are for P5260/P5271 series S-Video input connector only Composite video input connec- HDMI connector Monitor loop-through output Audio input connector (2)
Control Panel Item Function Description LAMP Lamp Indicator LED Empowering Unique Acer functions: eOpening, eView, eTimer. TEMP Temp Indicator LED Adjusts the image to compensate for distortion caused by Keystone tilting the projector (±16 degrees). RESYNC Automatically synchronizes the projector to the input source.
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Remote Control Layout Confidential P5270/P5270 Refresh 1-17...
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Laser button hold this button to activate the laser pointer.This function is not supported in Japanese market. Empowering Unique Acer functions: eOpening, eView, eTimer Management. Adjusts the image to compensate for distortion KEYSTONE caused by tilting the projector (± 16 degrees).
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To turn on/off the volume. Press “WIRELESS” to display the image which is wirelessly transmitted from the PC to the projector via WIRELESS the “Acer eProjection Management” utility. (for wire- less model) Press “0~9” to input a password in the “Security set- KeyPad 0~9 tings”.
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Getting Started Confidential P5270/P5270 Refresh 1-21...
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Item Description Item Description Power cord S-Video cable VGA cable Audio cable jack/jack Composite video cable Audio cable jack/jack HDMI cable (P5260/5271 USB cable series) VGA to component/HDTV adapter Note: To ensure the projector works well with your computer, please make sure the timing of the display mode is compatible with the projector.
2-2 Disassemble Lamp Cover Module and Top Cover Module Procedure Photo (1) Press 2 latches to pull up Lamp Cover Module (as yellow ellipse) (2) Unscrew 6 screws on top cover (as red circle) (3) Unscrew 2 screws on back cover (as yellow circle) (4) Unplug 1 connector...
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Procedure Photo (1) Disassemble Top Cover Module& Lamp Cover Module (2) Disassemble Lamp Cover Module from Top Cover Module NOTE: When you Disassemble the Lamp Cover Module, you have to push forward it from the Top Cover Module. (As the picture show) Lamp Cover Module Top Cover Module Confidential...
2-4 Disassemble Top Support Shielding Procedure Photo (1) Unscrew 6 screws (as red circle) (2) Disassemble Top Support Shielding Top Support Shielding Confidential P5270/P5270 Refresh...
2-7 Disassemble Left Cover Module & Right Cover Module Procedure Photo (1) Unscrew 1 screw on left side to disassemble Left Cover Module (as red circle) (2) unscrew 1 screw and un- plug 1 connector on right side to disassemble Right Cover Module (as yellow circle and yellow square)
2-11 Disassemble Fan Module Procedure Photo (1) Unscrew 3 screws to dis- assemble Fan Module (as red circle) (2) Unscrew 4 screws to dis- asemble Fan & Bracket (as green circle) NOTE: The thermal switch cable must go along the dent.
3-2 Beep Sound Power on (as soon as power button So(0.3s) pressed) Power on (lamp lighting failed) 2 x {So(0.1s) – Off(0.1s)} per lighting failure 12s interval for each trial lighting. Max 4 times of trial Power on (lens cap was not opened, for 2 x {So(0.1s) –...
3-3 Main Procedure Symptom Procedure No Power - Ensure the Power Cord and AC Power Outlet are securely connected - Check Lamp Cover and Interrupt Switch - Ensure all connectors are securely connected and aren’t broken - Check Lamp Driver - Check LVPS - Check Main Board Auto Shut...
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Symptom Procedure No Light On - Ensure all connectors are securely connected and aren’t broken - Check Lamp Module - Check Lamp Driver - Check LVPS - Check Main Board Mechanical Noise - Check Color Wheel - Check Fan Module Line Bar / Line - Check if the Main Board and the DMD Board are Defect...
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Symptom Procedure Remote Controll - Remote Control or Control Panel a. Check Battery Failed b. Check Remote Control c. IR Receiver - Control Panel a. Check FPC b. Check Keypad c. Check Main Board Function Abnormal - Do “Reset” of the OSD Menu - Check Main Board - Check DMD Board Confidential...
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Symptom Procedure Rod Adjustment 1. Environment adjustment - The distance between the engine and the screen is 1.7M - This process should be done at a dark environment.(under 10 Lux) 2. Image position adjustment - If there are shadows at “Left” & “Right” side of the screen, adjust “Screw 1”...
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Symptom Procedure Forgetting Pass- - An unique Universal Password which is printed on the word (adminstra- Security Card. This unique password is a back door of tor Password) Administrator Password which will be accepted by projec- tor anytime no matter what the Administrator Password is. - How to get the Universal Password? Click the “AcerSNID”...
Chapter 4 Function Test & Alignment Procedure 4-1 Test Equipment Needed - IBM PC with XGA resolution - DVD player with Multi-system (NTSC/PAL/SECAM), equipped “Component”, “S-Video” and “Composite” - HDTV Tuner or Source (480P, 720P, 1080i) - Minolta CL-100 - Quantum Data 802B or CHROMA2327 - After changing parts, check the information below.
4-3 Reset(OSD) Step After final QC step, we have to erase all saved change again and restore the OSD default setting.The following actions will allow you to erase all end-users’ settings and restore the original setting: (1) Please enter OSD menu. (2) To execute “Reset”...
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- Enter Burn-In Mode * Cycle setting is based on the defect symptoms. ie: If it is NFF, the run-in time is 4 hours. You have to set the lamp on for 50min. and lamp off for 10 min for 4 cycles. Press power >...
4-5 Inspection Procedure Step Specification Procedure Photo Frequency Eliminate visual - Test Signal : and Track- wavy noise by 1024x768@60Hz Rsync, Frequen- - Test Pattern : General-1 cy or Tracking - check and see if image selection. sharpness and focus are well-performed.
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Step Specification Procedure Photo Focus The text in the - Test Signal : corner should 1024x768@60Hz be clear after - Test Pattern : Ful-xga adjust the focus - Adjust the center ring. clearly; meanwhile, one slightly vague corner in the image is allowed.
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Step Specification Procedure Photo Screen Should be - Test methord : Uniformity compliant with Plug in VGA cable and 75%.(Minimum) use the Full White Pattern and Full Black Pattern of “Spoke test” in service mode - Please check and ensure the unit is under the spec.
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Step Specification Procedure Photo R, G, B Each R, G, B - Test Pattern: R, G, B and and White color should be White Color Color Per- normal without formance color abnormal issue Dead Pixel Cannot accept - Test Pattern : Full Black (Bright any bright pixel pixel)
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Step Specification Procedure Photo Blemish The dark blem- - Test Pattern : Full white / (Dark) ish can not be Blue 60 accepted if the problem appear with Blue 60 patterns. Confidential P5270/P5270 Refresh...
Chapter 5 Firmware Upgrade Procedure 5-1 Equipment Needed Software : (DDP 2230-USB) - DLP Composer (Version 7.1) - Firmware - Library V7.10330 (library file has to put in PC and set right path in 5-4 step 4) (for P5270) - 8M flash (library file has to put in PC and set right path in 5-4 step 4) (for P5270 Refresh) Hardware : Item Photo...
5-3 Installation Procedure DLP Composer Lite Setup Procedure Step Procedure Photo Execute Choose FW pro- “DLP Composer Lite gram v7.1 Setup” program. Next Click “Next” button. Next 1. Reading the “License Agreement” rules. 2. Choose “I accept and agree to be bound by all the terms and conditions of this License Agreement”...
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Step Procedure Photo Next Click “Next“ button Next Click “Next” button. Process- The program is execut- ing “Initializing” status. Confidential P5270/P5270 Refresh...
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Step Procedure Photo Finish Then press “Finish“ to end installation. Restart Press “Yes“ to restart the computer. P5270/P5270 Refresh Confidential...
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USB Driver Installation Procedure Step Procedure Photo Setup 1. Plug in Power cord to projector. 2. Link PC USB port and projector USB port by USB Cable. Installa- 1. “Found new hardware tion wiszard“ will be appe- arred on the screen. 2.
5-4 Firmware Upgrade Procedure Step Procedure Photo Setup 1. Enter in Firmware upgrade mode (refer to the action of 5-2 Firmware upgrade mode) 2. Link PC USB port and projector USB port by USB Cable. Execute the “DLP Compose(TM)Lite 7.1”. Click “Edit”...
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Step Procedure Photo 1. Choose “Flash Loader” 2. Click “Browse” to search the firmware file. (P5270) 3. Select “Skip Boot Loader Area” to 32KB. 4. Click “Reset Bus” to erase the flash memory. (Note: If the error mes- sage “cannot open USB driver - No projectors found”...
Step Procedure Photo 1. When Firmware Upgrade Process is finished, the LED power light on. 2. Unplug USB Cable and Power Cord. Re-plug in Power Cable. Check Restart the unit and enter Firm- the Service Mode.Then ware choose”Information and Reset” item to check the Firmware Version.
Chapter 6 EDID Key-in Procedure Extended Display Identification Data is a VESA standard data format that contains basic information about a display device and its capabilities, including vendor information, maximum image size, color characteristics, factory pre-set timings, frequency range limits, and character strings for the P5270/P5270 Refresh and serial number.
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Item Photo P5270 Projector RS-232 Cable (F to M) (42.83618G001) VGA Cable (42.87305G001) Confidential P5270/P5270 Refresh...
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Item Photo Power Cord (42.53506G002) DVI Cable (42.83N06G001) EDID Fixture (80.00001.001) Power Adapter (47.57803G001) Adapter HDMI(M) To DVI-D(F) (42.82B13G001) Confidential P5270/P5270 Refresh...
6-2 Setup Procedure (VGA1,VGA2,DVI) Step Procedure Photo Power CNN Connect 1. Connect P1 of all ports Fixture with COM Port of PC/Laptop by RS232 Cable. 2. Connect P2 of Fixture with VGA port of P5270 by VGA Cable. 3. Connect P3 of Fixture with DVI port of P5270 by DVI Cable.
6-3 EDID Key-In Procedure Step Procedure Photo Execute Click on “EDID.exe” EDID to execute EDID Program. Program. Process 1. Check the COM port is “COM 1”. 2. Click the “Model” button. 3. Choose the source file “P5270_ACER_ EDID_20070412” and then open it. Process 1.
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Step Procedure Photo Process 1. “Please change the cable to Analog” will be shown on the screen. 2. Please press “Ok” button. Process 1. “Please change the cable to Digital” will be shown on the screen. 2. Please press “Ok” button.
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Step Procedure Photo Finish 1. “OK” will be shown on the screen. Process 1.Change the VGA cable to “VGA2” and select “Ana- log” In “Write Source Select” item. 2.Key in the Se- rial Number into the Barcode blank space. 3.Click “Program” button.
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Step Procedure Photo Read 1. In the Read item, EDID select “Analog” informa- and “Trans”. tion 2. Please press “Read” button. Read 1. EDID Inform- EDID ations will show informa- the result. tion 2. If EDID’s informa- tion is correct, then select “Digital”...
6-4 Setup Procedure (HDMI) Step Procedure Photo Connect 1. Connect P1 of all ports Fixture with COM Port of PC/Laptop by RS232 Cable. 2. Connect P2 of Fixture with P3 by DVI Cable. 3. Plug P4 to P5270 HDMI Port. 4.
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Step Procedure Photo Process 1. Check the COM port is “COM 1”. 2. Click the “Model” button. 3. Choose the source file “P5270_ACER_ EDID_20070412” and then open it. Process 1. Key in the Serial Number into the Barcode blank space. 2.
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Step Procedure Photo Finish 1. “OK” will be shown on the screen. Read 1. In the Read item, EDID select “Digital” informa- and “Trans”. tion 2. Please press “Read” button. Finish EDID Informations will show the result. Confidential P5270/P5270 Refresh 6-11...
6-5 Default Language Reset (For P5270 Refresh) Plug in power cord and hold on the “down” button, then press the “Power” button Note: After about 5s, Power LED turns blue while Temp LED flashes in red for about 2s, then release the “Down”button. (2) After that, please check the LED status and judge the actions as the following table: LED Status Result...
Appendix B I. Serial Number System Definition Serial Number Format for Projector for P5270 EYJ7501000 721 00001 59 EYJ7501000 = Part Number excluded “dot” 721 = Week Code(ex:2007 = 7,twenty-oneweeks of the year = 21) 00001 = Serial Numbers 59 = Manufacturing Code 10 = Projector Version EX: EYJ5501000721000015910 This label represents the serial number for P5270.
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I. Serial Number System Definition Serial Number Format for Projector P5270 refresh EYJ7401000 821 00001 59 EYJ7401000 = Part Number excluded “dot” 821 = Week Code(ex:2008 =8,twenty-one weeks of the year = 21) 00001 = Serial Numbers 59 = Manufacturing Code 2 = Projector Version 1 = Default Language Information EX: EYJ7401000821000015921...
PCBA Code Definition PCBA Code for Projector XXXXXXXXX EEEE Vendor Code Firmware Version Revision Date Code P5270/P5270 Refresh Confidential 7-17...
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Appendix C RS232 function command summary table (for P5270/ P5270 Refresh) General command type (Projector “receives” commands) Code (character) Function feature OKOKOKOKOK Power On * 0 IR 001 Power On * 0 IR 002 Power Off * 0 IR 004 Keystone * 0 IR 006 Mute...
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Code (character) Function feature * 0 IR 031 Source * 0 IR 032 Video: Color saturation adjustment * 0 IR 033 Video: Hue adjustment * 0 IR 034 Video: Sharpness adjustment * 0 IR 035 Query Model name * 0 IR 036 Query Native display resolution * 0 IR 037 Query company name...