• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
– When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function.
UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
Dynamic Configure To Order (CTO) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-digit MT and 3-digit model, where model = “CTO”...
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1. Go to: http://www.lenovo.com/support 2. Click Warranty & Services. 3. Click Check Warranty Status. 4. On the Warranty Status Lookup page, click Parts Lookup. 5. Type your machine type and serial number, and then click Submit. eSupport also can be used to view the general FRU list for a product.
This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
• Microsoft Windows Server 2003 • Microsoft Windows Server 2008 To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the Web site. To run a test using quick test program, do the following: 1.
1. Go to http://www.lenovo.com/diags. 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD. To use the diagnostic medium you have created, do one of the following: •...
To check for detailed battery status information, do the following: • For Windows 7: Open the Power Manager program and click the Battery tab. • For Windows 8: Open the Lenovo Support program and click Battery Health, or open the Lenovo Settings program and click Power.
Checking the backup battery To check the backup battery, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 60. 2. Remove the backup battery. See “1090 Battery pack” on page 70. 3. Measure the voltage of the backup battery. See the following illustration. Wire Voltage (V dc) +2.5 to +3.2...
“Symptom-to-FRU index” on page 36 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Restoring the factory contents by using Recovery Disc Set When the main storage drive is replaced because of a failure, no product recovery program ison the new drive.
9. When the recovery process completes, the Welcome to Microsoft Windows screen is displayed. Follow the instructions on the screen to complete the Windows setup. 10. After you have completed the Windows setup, you might want to restore the original startup sequence. Start the ThinkPad Setup program and then press F9 to restore the default settings.
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• To perform a complete format, click Fully clean the drive to start the process. The process will take several hours. 4. Follow the instructions on the screen to reset your computer to the factory default settings. Using the advanced startup options With the advanced startup options, you can change the firmware settings of the computer, change the startup settings of the Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image.
PC if you want to reset your computer to the factory default settings. For more information about the recovery solutions provided by the Windows 8 operating system, go to: http://www.lenovo.com/accessories/services/index.html Passwords As many as three passwords may be needed for any ThinkPad notebook computer: the power-on password, the hard disk password, and the supervisor password.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
To end screen blank mode and resume normal operation, press any key. Sleep mode When the computer enters sleep mode, the following events occur in addition to what occurs in screen blank mode: • The LCD is powered off. • The hard disk drive is powered off. •...
Symptom-to-FRU index This section contains following information: • “Numeric error codes” on page 36 • “Error messages” on page 38 • “Beep symptoms” on page 38 • “No-beep symptoms” on page 38 • “LCD-related symptoms” on page 38 • “Intermittent problems” on page 39 •...
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Table 2. Numeric error codes (continued) FRU or action, in sequence Symptom or error 0199 1. Run the ThinkPad Setup program, and then save System Security— Security password retry count the current setting by pressing F10. exceeded. 2. System board. 0251 1.
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes:...
• This policy applies to all ThinkPad notebooks purchased on 1 January, 2008 or later. • Lenovo will not provide warranty replacement if the LCD is within specifications because we cannot guarantee that any replacement LCD will have zero pixel defects.
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4. Turn on the computer. 5. Determine whether the problem has been solved. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): a.
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Table 7. Status indicators Indicator Meaning Speaker mute Orange: The speakers are on mute. To mute or unmute the speakers, press the indicator speaker mute button. Microphone mute Orange: By default, when the microphones are on mute, none of the recording devices indicator is available.
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Table 7. Status indicators (continued) Indicator Meaning System status Green: The computer is in sleep mode. indicator (on some models) Blinking green: The computer is entering sleep mode or hibernation mode, or is resuming normal operation. System status The illuminated dot in the ThinkPad logo on the outer lid of the computer works as a system status indicator: it shows whether the computer is in sleep, hibernation, or indicator (on some models)
• For Windows 7: Opens the Communications settings window, in which you can preview your video image, take a snapshot of your current image, and change the camera and audio settings. • For Windows 8: Starts the Lenovo Settings program, which enables you to change the camera and audio settings. Fn+F7 Switches the display output location between the computer display and an external monitor.
Rear view ac power connector Wireless radio switch Always On USB connector SIM card slot Fan louvers Bottom view Emergency reset hole Speakers Hardware Maintenance Manual...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs FRU descriptions Self-service Optional service LCD unit LED and power button board Keyboard bezel assembly with touch pad Hardware Maintenance Manual...
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FRU descriptions Self-service Optional service Fingerprint reader Bluetooth daughter card Wireless LAN card Wireless WAN card Audio sub card Solid-state drive Battery pack Speaker assembly Base cover assembly Backup battery USB sub card System board Thermal fan assembly Chapter 7 Locations...
Self-service CRU Optional service ac power adapter Power cord USB 2.0 Ethernet adapter mini DisplayPort to VGA adapter Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to http://www.lenovo.com/serviceparts-lookup. Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
If you replace the system board, you must restore the serial number of the system unit to its original value. Before replacing the system board, save the original serial number by doing the following: 1. Install the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
When you replace the system board, follow the following steps to create new UUID for the system board if the system board does not have a UUID: 1. Install the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/support.
Before servicing the computer Carefully read this topic before servicing the computer. Disabling the built-in battery Before replacing any FRU, ensure that you have disabled the built-in battery by doing the following: 1. Turn off your computer and disconnect the ac power adapter and all cables from the computer. 2.
Lift the keyboard, disconnect the battery pack connector , and then detach the keyboard connector When installing: Ensure that the connectors are attached firmly in reverse order. Note: After installing, reset the computer by inserting a straightened paper clip into the emergency reset hole. 1020 LED and power button board For access, remove this FRU: •...
When installing: Ensure that the connectors are attached firmly. Torque Step Screw (quantity) Color M2.5 × 3 mm, shoulder-socket head, nylon-coated (3) Silver 0.181 Nm (1.85 kgf-cm) 1030 Fingerprint reader For access, remove this FRU: • “1010 Keyboard bezel assembly” on page 61 Removal steps of fingerprint reader When installing: Ensure that the connector is attached firmly.
Torque Step Screw (quantity) Color M2 × 3 mm, shoulder-socket head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) 1040 Solid-state drive For access, remove this FRU: • “1010 Keyboard bezel assembly” on page 61 Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data.
Removal steps of solid-state drive Step Screw (quantity) Color Torque M2 × 3.5 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) Pull the solid-state drive outward a little bit. When installing: Ensure that the solid-state drive is firmly attached. Chapter 9 Removing or replacing a FRU...
1050 PCI Express Mini Card for wireless LAN For access, remove this FRU: • “1010 Keyboard bezel assembly” on page 61 Removal steps of PCI Express Mini Card for wireless LAN Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3.5 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) Pull the card outward a little bit.
When installing: Plug the gray cable into the connector labeled MAIN or 1, and the black cable into the connector labeled AUX or 2 on the card. If the computer you are servicing has three cables, put the white cable in the cable protection tube.
1070 Bluetooth daughter card For access, remove this FRU: • “1010 Keyboard bezel assembly” on page 61 Removal steps of Bluetooth daughter card Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Silver 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the Bluetooth daughter card is attached firmly.
Removal steps of speaker assembly Step Screw (quantity) Color Torque M2 × 3 mm, small-head, nylon-coated (4) Silver 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. Chapter 9 Removing or replacing a FRU...
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
Torque Step Screw (quantity) Color M2 × 3 mm, small-head, nylon-coated (1) Silver 0.181 Nm (1.85 kgf-cm) 1100 Backup battery For access, remove these FRUs: • “1010 Keyboard bezel assembly” on page 61 • “1090 Battery pack” on page 70 DANGER Use only the authorized battery specified for your computer.
Removal steps of backup battery When installing: Ensure that the backup battery connector is attached firmly. 1110 Thermal fan assembly For access, remove this FRU: • “1010 Keyboard bezel assembly” on page 61 Hardware Maintenance Manual...
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Removal steps of thermal fan assembly Loosen the screws in ascending alphabetical order as illustrated. When installing: • Before you attach the thermal fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the part marked as in the following illustration.
1120 Audio and mini DisplayPort sub card For access, remove this FRU: • “1010 Keyboard bezel assembly” on page 61 Removal steps of audio and mini DisplayPort sub card Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (3) Silver 0.181 Nm (1.85 kgf-cm)
Removal steps of DC-in cable When installing: Ensure that the connector is attached firmly. Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (1) Silver 0.181 Nm (1.85 kgf-cm) 1140 USB sub card For access, remove this FRU: •...
Removal steps of USB sub card When installing: Ensure that the connector is attached firmly. Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Silver 0.181 Nm (1.85 kgf-cm) 1150 System board Important notices for handling the system board When handling the system board, read the following: Hardware Maintenance Manual...
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• The system board has an accelerometer, which can be broken when several thousands of G-forces are applied. Note: Dropping a system board from a height of as little as 6 inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6,000 G's of shock.
Removal steps of system board When installing: Ensure that the connectors are attached firmly. Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) 1160 LCD unit and base cover For access, remove these FRUs in order: •...
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• “1050 PCI Express Mini Card for wireless LAN” on page 66 • “1060 PCI Express Half Mini Card for wireless WAN” on page 67 • “1150 System board” on page 76 Removal steps of LCD unit and base cover Step Screw (quantity) Color...
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When installing • Ensure that you route the cables firmly and tape up in the proper positions. • When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Hardware Maintenance Manual...
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Applying labels to the base cover: The new base cover FRU is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover. For the labels which are not shipped with the new base cover, peel them from the old base cover, and adhere them to the new one.
Removing or replacing an LCD FRU for models without touch panel function This section provides instructions on how to remove or replace an LCD FRU for models without touch panel function. 2010 LCD bezel For access, remove these FRUs in order: •...
Removal steps of LCD panel and LCD cable assembly When installing: Ensure that the LCD connector is attached firmly. 2030 Hinge kit For access, remove these FRUs in order: • “1010 Keyboard bezel assembly” on page 61 • “1110 Thermal fan assembly” on page 72 •...
Removal steps of hinge kit Torque Step Screw (quantity) Color M2 × 2.5 mm, small-head, nylon-coated (6) Black 0.181 Nm (1.85 kgf-cm) 2040 Integrated camera and microphone combo card For access, remove these FRUs in order: • “1010 Keyboard bezel assembly” on page 61 •...
Removal steps of integrated camera and microphone combo card When installing: Ensure that the connector is attached firmly. 2050 LED cable assembly For access, remove these FRUs in order: • “1010 Keyboard bezel assembly” on page 61 • “1110 Thermal fan assembly” on page 72 •...
When installing: Ensure that the connector is attached firmly. 2060 Antenna kit and LCD rear cover assembly For access, remove these FRUs in order: • “1010 Keyboard bezel assembly” on page 61 • “1110 Thermal fan assembly” on page 72 •...
Cable routing: When you install the antenna kit, route the cables as shown in the following illustration. As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
Removal step of LCD bezel When installing: Ensure that all the latches are attached firmly. 2020 LCD panel and LCD cable assembly For access, remove these FRUs in order: • “1010 Keyboard bezel assembly” on page 61 • “1110 Thermal fan assembly” on page 72 •...
When installing: Ensure that the connectors are attached firmly. 2030 Hinge kit For access, remove these FRUs in order: • “1010 Keyboard bezel assembly” on page 61 • “1110 Thermal fan assembly” on page 72 • “1120 Audio and mini DisplayPort sub card” on page 74 •...
Removal steps of hinge kit Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 2.5 mm, flat-head, nylon-coated (4) (1.85 kgf-cm) 2040 Integrated camera and microphone combo card For access, remove these FRUs in order: • “1010 Keyboard bezel assembly” on page 61 •...
Removal steps of integrated camera and microphone combo card When installing: Ensure that the connector is attached firmly. 2050 LED cable assembly For access, remove these FRUs in order: • “1010 Keyboard bezel assembly” on page 61 • “1110 Thermal fan assembly” on page 72 •...
Removal step of LED cable assembly When installing: Ensure that the connector is attached firmly. 2060 Antenna kit and LCD rear cover assembly For access, remove these FRUs in order: • “1010 Keyboard bezel assembly” on page 61 • “1110 Thermal fan assembly” on page 72 •...
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Cable routing: When you install the antenna kit, route the cables as shown in the following illustration. As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Electronic emissions notices For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkPad TrackPoint...
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Part Number: 0B48811_03 Printed in (1P) P/N: 0B48811_03 *1P0B48811_03*...