Samsung 7 series User Manual

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Troubleshooting

Summary of Contents for Samsung 7 series

Page 1: User Manual
Contact SAMSUNG WORLDWIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre. Country Web Site Customer Care Centre AUSTRALIA 1300 362 603 www.samsung.com NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com...
Page 2 Failing to do so may result in fire or a problem with the product due to an increase in the internal temperature of the product. ✎ When using a stand or wall-mount, use parts provided by Samsung Electronics only. If you use parts provided by another manufacturer, it may result in a problem with the product or an injury due to the product falling.
Page 3: Table Of Contents
Contents Getting Started Accessories Viewing the Control Panel Viewing the Remote Control Connecting to an Antenna Plug & Play (Initial Setup) Connections Connecting to an AV Device 10 Connecting to an Audio Device 10 Changing the Input Source Basic Features 11 How to Navigate Menu 11 Channel Menu 13 Picture Menu...
Page 4: Getting Started
Getting Started Accessories ✎ Please make sure the following items are included with your LED TV. If any items are missing, contact your dealer. ✎ The items’ colours and shapes may vary depending on the models. y Remote Control & Batteries (AAA x 2) y Cleaning Cloth y Owner’s Instructions y Warranty Card / Safety Guide (Not available in some locations)
Page 5: Viewing The Control Panel
Viewing the Control Panel ✎ The product colour and shape may vary depending on the model. ✎ LED light of the touch pad maybe accidentally lit up by external noise such as finger. Remote control sensor Power Indicator Speakers Remote control sensor Aim the remote control towards this spot on the TV.
Page 6: Viewing The Remote Control
P.SIZE: Selects the picture size (p. 15). SRS: Selects SRS TruSurround HD mode (p. 19). Use these buttons in Media Play and Anynet+ modes (p. 32, 39) (�: Controls recording for Samsung recorders that have the Anynet+ feature) Installing batteries (Battery size: AAA) ✎ NOTE Use the remote control within 23 feet from the TV.
Page 7: Connecting To An Antenna
Connecting to an Antenna When the TV is initially powered on, basic settings proceed automatically. ✎ Preset: Connecting the power cord and antenna. VHF/UHF Antenna Cable ANT OUT Plug & Play (Initial Setup) When the TV is initially powered on, a sequence of on-screen prompts will assist in configuring basic settings. Press the POWERP button.
Page 8: Connections
1.4, contact the provider of the device to confirm the HDMI version and request an upgrade. Samsung TVs support the HDMI 1.4 (with 3D and Audio Return Channel). However, the ARC(Audio Return Channel) function is only supported on HDMI IN 2(ARC).
Page 9 Using a Component (up to 1080p) or Audio/Video (480i only) Cable Available devices: DVD, Blu-ray player, cable box, STB satellite receiver, VCR VIDEO OUT AUDIO OUT R-AUDIO-L White Yellow DVD / Blu-ray player White AUDIO OUT COMPONENT OUT R-AUDIO-L Blue Green ✎...
Page 10: Connecting To An Audio Device
Connections Connecting to an Audio Device Using an Optical (Digital) or Audio (Analogue) Cable Connection Available devices: digital audio system, amplifier, DVD home theatre amplifier / DVD home AUDIO IN theatre R-AUDIO-L digital audio system OPTICAL Red White ✎ DIGITAL AUDIO OUT (OPTICAL) When a Digital Audio System is connected to the DIGITAL AUDIO OUT (OPTICAL) jack, decrease the volume...
Page 11: Basic Features
Basic Features PRE-CH TTX/MIX How to Navigate Menu Channel Menu MUTE Before using the TV, follow the steps below to learn how to Seeing Channels navigate the menu and select and adjust different functions. ¦ CHLIST Channel Manager INTERNET INTERNET MENU CONTENT @ TV...
Page 12: Using Favourite Channels
Basic Features Using Favourite Channels Manual Store ¦ Scans for a channel manually and stores in the TV. ■ Programme, Colour System, Sound System, My Channels Channel, Search: If there is abnormal sound or no (In Channel Manager) sound, reselect the sound standard required. Shows all favourite channels.
Page 13: Picture Menu
Picture Menu ■ Timer Viewing: You can set a desired channel to be displayed automatically at the reserved time. Set the current time first to use this function. Changing the Preset Picture Mode ¦ ■ Sort: This operation allows you to change the programme numbers of the stored channels.
Page 14: Changing The Picture Options
Basic Features Min Backlight: When Eco sensor is On, the minimum ■ RGB Only Mode (Off / Red / Green / Blue): You can screen brightness can be adjusted manually. adjust Colour or Tint (G/R) of Red, Green or Blue for ✎...
Page 15: Picture Options
Picture Options The available items may differ depending on the selected mode. ✎ In PC mode, you can only make changes to the Colour In PC mode, only 16:9 and 4:3 modes can be Tone, Size and Auto Protection Time. adjusted.
Page 16: Viewing Tv Using The 3D Function
3D content. In order to fully enjoy this feature, Glasses for an extended period of time may cause a you must purchase a pair of Samsung 3D headache or fatigue. If you feel headache, fatigue or Active Glasses (SSG-2100AB, SSG-2200AR, dizziness, stop watching TV and rest.
Page 17 ■ 3D → 2D (Off / On): Displays the image for the left eye only. ✎ This function is deactivated when 3D Mode set to “2D → 3D” or Off. ■ Depth: Adjusts focus / depth in “2D → 3D” mode. ✎...
Page 18 Basic Features 1. Press the CONTENT button, then the Content View When the TV is initially powered on, may take some menu will appear. time until the 3D display is optimized. 2. Press the ◄ or ► button, then select 3D. If there is any other 3D product, electronic devices such as a PDP or LCD TV, or wireless To watch in 3D, wear 3D Active Glasses and press the...
Page 19: Sound Menu
PC may differ in which case the same basic set-up information will almost always be applied. (standard sound mode only) (If not, contact your computer manufacturer or Samsung This function provides a virtual 5.1 channel Dealer.) surround sound experience through a pair of 1.
Page 20: Setup Menu
Basic Features SPDIF Output Setup Menu SPDIF (Sony Philips Digital InterFace) is used to provide Setting the Time ¦ digital sound, reducing interference going to speakers and various digital devices such as a DVD player. ■ Audio Format: During the reception of a digital TV Time broadcast, you can select the Digital Audio output (SPDIF) format from the options PCM or Dolby Digital.
Page 21: Menu Language
■ BD Wise (Off / On): Provides the optimal picture quality ✎ Enter your 4-digit PIN, the default of which is “0-0-0-0.” for Samsung DVD, Blu-ray and Home Theatre products Change the PIN using the Change PIN option. which support BD Wise. When BD Wise is turned On, the picture mode is automatically changed to the optimal ■...
Page 22: Support Menu
■ Source (TV, AV1, AV2): You can select a source of the is connected to the internet or by downloading the latest sub-picture. firmware from samsung.com to USB memory device. Current Version the software already installed in the TV. ■ Channel: Select the channel for the sub-screen.
Page 23: Contact Samsung
■ By USB: Insert a USB TV Rear Panel drive containing the firmware upgrade file, downloaded from “www. samsung.com,” into the TV. Please be careful not to disconnect the power or remove the USB drive until upgrades are complete. The TV...
Page 24: Advanced Features
Advanced Features Connecting to a PC Using an HDMI/DVI Cable / a D-sub Cable DVI OUT AUDIO OUT AUDIO OUT PC OUT Display Modes (D-Sub and HDMI/DVI Input) Optimal resolution is 1920 X 1080 @ 60 Hz. Horizontal Frequency Vertical Frequency Pixel Clock Frequency Sync Polarity Mode...
Page 25: Network Connection
Network Connection You can set up your TV so that it can access the Internet through your local area network (LAN) using a wired or wireless connection. Connecting to a Wired Network ¦ You can attach your TV to your LAN using cable in three ways: y You can attach your TV to your LAN by connecting the LAN port on the back of your TV to an external modem using a Cat 5 cable.
Page 26 Network Setup 1. Follow Steps 1 through 6 in the “How to set up Network Test automatically” procedure. SWL(Samsung Wireless Link) : Off 2. Set Internet Protocol Setup to Manual. SWL connect 3. Press the ▼ button on your remote to go to the first entry field.
Page 27: Connecting To A Wireless Network
Connecting to a Wireless Network ¦ To connect your TV to your network wirelessly, you need a wireless router or modem and a Samsung Wireless LAN Adapter (WIS09ABGN), which you connect to your TV’s back or side panel USB jack. See the illustration below.
Page 28 Advanced Features Notice The picture may appear corrupted or have static for some channels when the TV is connected to the Samsung Wireless LAN Adapter. In such case, establish a connection using one of the following methods: Method 1 Method 2...
Page 29 Network Setup (PBC (WPS)) Network Setup (Auto) Most wireless networks have an optional security system How to set up using PBC (WPS) that requires devices that access the network to transmit If your router has a PBC (WPS) button, follow these steps: an encrypted security code called an Access or Security 1.
Page 30 4. On the Support tab, click the Details button. The Network settings are displayed. Network Setup (Ad-Hoc) You can connect to a mobile device without an access point through the “Samsung Wireless LAN Adapter” by using a peer to peer network. ✎ This function is available when SWL(Samsung Wireless Link) is set to Off.
Page 31 PBC (WPS)” (p. 29). 2. Press the ▼ button to select Internet Protocol Setup, 2. Select Samsung Wireless Link by using the ▼ button and then press the ENTERE button. Press the ▲ and press the ENTERE button to turn it On.
Page 32: Media Play
PC IP addresses should be the same and only the last part (the host address) should be changed. (e.g. IP Address: 123.456.789.**) 2. Using a LAN cable, connect between the external modem and the PC onto which the Samsung PC Share Manager programme will be installed.
Page 33 The Divx DRM, Multi-audio, embedded caption does not supported. ✎ Samsung PC Share manager should be permitted by the firewall programme on your PC. ✎ When you use Media Play mode through a network connection, According to functions of the provided server: The sorting method may vary.
Page 34: Screen Display
Advanced Features Screen Display ¦ Move to the file you desired using the up/down/right/left buttons and then press the ENTERE or � (Play) button. The file is played. ✎ Supports the View Devices and Home in Media Play homepage. Information: Videos /Movie 01.avi Page...
Page 35 WMA sampling rate 22050Hz mono is not supported. – Below 1280 x 720: 60 frame max – Above 1280 x 720: 30 frame max • GMC 2 over is not supported. • H.263 is not supported. • Only Samsung Techwin MJPEG is supported. English...
Page 36 Advanced Features Playing movie file continuously (Resume Play) If you exit the playing videos function, it can be played later from the point where it was stopped. ✎ If you press the ENTERE (Chaptering) button during playing the file, you can explore scene divided into 5 chapters you want.
Page 37: Playing The Multiple Files
Playing the Multiple Files ¦ Playing the selected video/music/photo files Videos 2 files selected Page /Movie 01.avi 1. Press the Yellow button in the file list to select the desired file. 2. Repeat the above operation to select multiple files. Movie 01.avi Movie 02.avi Jan.10.2010...
Page 38 Advanced Features Videos/Music/Photos Play Option menu During playing a file, press the button. TOOLS Category Operations Videos Music Photos Title You can move the other file directly. > Repeat Mode You can play movie and music files repeatedly. > > Picture Size You can adjust the picture size for preference.
Page 39: Anynet
Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your Samsung TV’s remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.
Page 40: Setting Up Anynet
Advanced Features Anynet+ Menu The Anynet+ menu changes depending on the type and status of the Anynet+ devices connected to the TV. Anynet+ Menu Description View TV Changes Anynet+ mode to TV broadcast mode. Device List Shows the Anynet+ device list. (device_name) MENU Shows the connected device menus.
Page 41: Listening Through A Receiver
Recording ¦ You can make a recording of a TV Programme using a Samsung recorder. 1. Select Recording. ✎ When there are more than two recording devices When multiple recording devices are connected, the recording devices are listed. Select one recording device in the Device List.
Page 42: Troubleshooting For Anynet
Advanced Features Troubleshooting for Anynet+ ¦ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Connect only one receiver (home theatre). • Check if the Anynet+ device power cord is properly connected. •...
Page 43: Internet@Tv
Screen Display Recommended TV Screen: Recommended Applications: Displays the current channel. Displays the recommended service by Samsung. You are not able to add or delete a service in this list. Information: My Applications by Date 1/1 Displays notices, new applications, and...
Page 44 Advanced Features Account Login ■ System Setup For a application with multiple account, use ◄ and ► to Ticker Autorun (Off / On): Enable/disable ticker autorun access the different account. upon powering on the TV. ✎ The Ticker application provides useful News, Login Weather, and Stock Market information.
Page 45: Samsung Apps
Samsung Apps y Video: Displays various video media such as movies, TV shows and short length videos. Samsung Apps is a store for downloading applications to be y Sports: Displays various sports media such as match used on Samsung TV/AV equipment.
Page 46: Help Website
→ Consumer → television → Internet@TV Taiwan www.samsung.com → 個人消費産品 → 電視 → Internet@TV Thailand www.samsung.com → ผลิ ต ภั ณ ฑ์ → โทรทั ศ น์ → Internet@TV Vietnam www.samsung.com → sản phẩm nghe nhìn → máy thu hình → Internet@TV South Africa www.samsung.com →...
Page 47: Allshare
✎ For more information, visit “www.samsung.com” or contact the Samsung call centre. Mobile devices may Using the Message Function need additional software installation. For details, refer to Using this function, you view call arrivals, SMS messages each device’s user’s guide.
Page 48 You can also change the setting (or resetting) of this feature at “AllShare Setup”. Using your Samsung phone to control your TV Simply Warning: Please note that if your device is connected to unsecured or unfamiliar network, unwanted or inappropriate contents might be played.
Page 49: Other Information
Other Information Analogue Channel Teletext Feature The index page of the Teletext service gives you information on how to use the service. For Teletext information to be displayed correctly, channel reception must be stable. Otherwise, information may be missing or some pages may not be displayed. ✎...
Page 50: Assembling The Cables
Other Information Assembling the Cables Stand Type Enclose the cables in the Cable Tie so that the cables are not visible through the transparent stand. Wall-Mount Type ✎ Do not pull the cables too hard when arranging them. This may cause damage to the product’s connection terminals. Installing the Wall Mount Assembling the Blanking Bracket When installing the TV onto a wall, attach the Blanking Bracket as shown.
Page 51 For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the TV on your own.
Page 52: Anti-Theft Kensington Lock
Other Information Anti-theft Kensington Lock The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a public place. The appearance and locking method may differ from the illustration depending on the manufacturer. Refer to the manual <TV Rear>...
Page 53: Troubleshooting
If you have any questions about the TV, first refer to this list. If none of these troubleshooting tips apply, please visit “www. samsung.com,” then click on Support, or contact the call centre listed on the back-cover of this manual.
Page 54 If you are using a HDMI connection, check the audio output setting on your PC. Network Connection (Depending on Models) Wireless network connection failed. • Samsung Wireless USB dongle is required to use a wireless network. • Make sure the Network Connection is set to Wireless (p. 27). •...
Page 55: Specifications
Issues Solutions and Explanations The channel menu is greyed out. • The Channel menu is only available when the TV source is selected. (unavailable) Your settings are lost after 30 minutes or • If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change every time the TV is turned off.
Page 56 Other Information Licence ¦ Without producing harmful VOC (Volatile Organic Compounds), Samsung’s Eco-friendly “Crystal Design” expresses colour gradation thanks to our dual injection technology. TheaterSound, SRS and the symbol are trademarks of SRS Labs, Inc. TheaterSound technology is incorporated under licence form SRS Lab, Inc.
Page 57: Index
Index AllShare Favourite Channel Receiver Amplify Film Mode Recording Anynet+ Fine Tune Remote Control AUDIO OUT Flesh Tone Repeat Mode Auto Adjustment Frequency RGB Only Mode Auto Volume Rotate HDMI 8, 39 Background Music Home Theatre 10, 39 Select All Balance L/R Self Diagnosis Basic View...
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Samsung 7 series User Manual

Getting Started

Connections

Basic Features

Advanced Features

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Troubleshooting

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