This manual is intended only for trained servicers who are familiar with Lenovo products. Use this manual to troubleshoot problems effectively. Before servicing a Lenovo product, make sure to read all the information under “Safety information” on page 1 and “Important service information”...
Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Lenovo computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 •...
Lenovo V570/B570 Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: • Observe a good housekeeping in the area where the machines are put during and after the maintenance. • When lifting any heavy object: 1. Make sure that you can stand safely without slipping.
Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have rubber floor mats near their machines that contain small conductive fibers to decrease electrostatic discharges.
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Lenovo V570/B570 Hardware Maintenance Manual • Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Lenovo V570/B570 Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer.
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Lenovo V570/B570 Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
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Lenovo V570/B570 Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing.
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Lenovo V570/B570 Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.
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Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
Lenovo V570/B570 Hardware Maintenance Manual Laser compliance statement Some models of Lenovo computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S.
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Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
To download software fixes, drivers, and BIOS, follow the steps below: 1. Go to http://consumersupport.lenovo.com/. 2. Enter a serial number or select a product or use Lenovo smart downloading. 3. Select the BIOS/Driver/Applications and download. 4. Follow the directions on the screen and install the necessary software.
Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. •...
Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
General checkout General checkout This chapter presents the following information: • “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: •...
Lenovo V570/B570 Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2.
4. If the voltage is acceptable, do the following: • Replace the system board. • If the problem continues, go to “Lenovo V570/B570” on page 27. Note: Noise from the AC adapter does not always indicate a defect. Checking operational charging...
Lenovo V570/B570 Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack.
System. In order to save application files and the initial backed up files of the system, the hard disk in a Lenovo computer includes a hidden partition when it is shipped. If you need to restore the system to the point of your first boot up, just enter Lenovo OneKey Rescue System and run Restore to factory default.
Note: The recovery process might take up to 2 hours. Passwords As many as two passwords may be needed for any Lenovo computer: the power- on password (POP) and the supervisor password (SVP). If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on.
Related service information Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “Turn off monitor” timer in the operating system expires, the LCD backlight turns off.
Lenovo V570/B570 Hardware Maintenance Manual Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the hard disk. • The system is powered off. To cause the computer to enter hibernation mode, follow the steps below: •...
• “FRU replacement notices” on page 32 • “Removing and replacing an FRU” on page 33 • “Locations” on page 65 • “Parts list” on page 68 Specifications The following table lists the specifications of the Lenovo V570/B570: Table 1. Specifications Feature Description Processor •...
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• 10/100/1000M Ethernet system board) PCI Express Mini • 1 slot for WLAN card (half size) Card slot • 1 slot for WWAN (B570) (Select models only) WLAN • Intel 802.11 a/b/g/n & WiMax combo • Broadcom/Atheros b/g/n WWAN • design ready Bluetooth •...
Lenovo V570/B570 Status indicators The system status indicators below show the computer status: V570: B570:...
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Lenovo V570/B570 Hardware Maintenance Manual Table 2. Status indicators Indicator Meaning Caps lock White: Caps Lock mode is enabled. You can enter all alphabetic characters (A-Z) in uppercase without pressing the Shift key. To enable or disable Caps Lock mode, press the CapsLk key.
Lenovo V570/B570 Fn key combinations The following table shows the function of each combination of Fn with a function key. Table 4. Fn key combinations Key combination Description Fn + Esc: Turn on/off the integrated camera. Fn + F1: Enter sleep mode.
This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo computer, this problem is addressed with special nylon-coated screws that have the following characteristics: •...
Before touching it, establish personal grounding by touching a ground point with one hand or using an electrostatic discharge (ESD) strap (P/N 6405959) to remove potential shock reasons. Note: The illustrations used in this section are of the Lenovo V570, unless otherwisestated.
Lenovo V570/B570 Hardware Maintenance Manual 1010 Battery pack DANGER Only use the battery specified in the parts list for your computer. Any other battery could ignite or explode. Figure 1. Removal steps of battery pack Unlock the battery release lever .
Lenovo V570/B570 1020 Dummy card For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 2. Removal steps of dummy cards Remove the dummy card in the direction shown by arrows...
Lenovo V570/B570 1040 Hard disk drive For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 Attention: • Do not drop the hard disk drive or apply any physical shock to it.
Lenovo V570/B570 Hardware Maintenance Manual 1050 Optical drive For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 4. Removal steps of optical drive Remove the screw , insert a screwdriver into the screw hole and push the optical drive in the direction shown by arrow .
Lenovo V570/B570 1060 DIMM For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 Figure 6. Removal steps of DIMM Release the two latches on both edges of the socket at the same time in the...
Lenovo V570/B570 Hardware Maintenance Manual 1070 PCI Express Mini Card for wireless LAN/WAN For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 Figure 7.
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Lenovo V570/B570 Figure 7. Removal steps of PCI Express Mini Card for wireless LAN/WAN (continued) Remove the card in the direction shown by arrow When installing: • In models with a wireless LAN card that has two antenna connectors, plug the black cable (1st) (MAIN) into the jack labeled 1, and the white cable (2nd) (AUX) into jack labeled 2 on the card.
Lenovo V570/B570 Hardware Maintenance Manual 1080 Keyboard For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 8. Removal steps of keyboard Remove three screws Step Screw (quantity) Color Torque M2.5 × 8 mm, flat-head, nylok-coated (3) Black...
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Lenovo V570/B570 Figure 8. Removal steps of keyboard (continued) Loosen the keyboard with fingers in the direction shown by arrows...
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Lenovo V570/B570 Hardware Maintenance Manual Figure 8. Removal steps of keyboard (continued) Lift the keyboard a little , and then detach the connector in the direction shown by arrows When installing: Make sure that the FPC connector is attached firmly.
Lenovo V570/B570 1090 Keyboard bezel For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 • “1050 Optical drive” on page 38 •...
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Lenovo V570/B570 Hardware Maintenance Manual Figure 9. Removal steps of keyboard bezel (continued) Remove the screw Step Screw (quantity) Color Torque M2 × 6 mm, flat-head, nylok-coated (1) Black 2.5 kgfcm...
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Lenovo V570/B570 Figure 9. Removal steps of keyboard bezel (continued) Detach five FPC connectors in the direction shown by arrows . Unplug the microphone connector in the direction shown by arrow When installing: Make sure that all the FPC connectors, microphone connectors...
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Lenovo V570/B570 Hardware Maintenance Manual Figure 9. Removal steps of keyboard bezel (continued) Remove the keyboard bezel in the direction shown by arrow Remove the screw , and then remove the power board Step Screw (quantity) Color Torque M2 × 3.5 mm, flat-head, nylok-coated (1) Black...
Lenovo V570/B570 1100 System board Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
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Lenovo V570/B570 Hardware Maintenance Manual Figure 10. Removal steps of system board Remove two screws . Unplug the LCD connector in the direction shown by arrow , and four microphone connectors in the direction shown by arrow When installing: Make sure that all the connectors are attached firmly.
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Lenovo V570/B570 Figure 10. Removal steps of system board (continued) Remove the system board in the direction shown by arrow When installing: When attaching the system board to the base cover, adjust the placement of the wireless radio switch as shown in...
Lenovo V570/B570 Hardware Maintenance Manual 1110 LCD unit For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
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Lenovo V570/B570 Figure 11. Removal steps of LCD unit (continued) Remove the LCD unit in the direction shown by arrows...
Lenovo V570/B570 Hardware Maintenance Manual 1120 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover”...
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Lenovo V570/B570 Figure 12. Removal steps of fan assembly and heat sink assembly (continued) Loosen five screws Lift the fan assembly and heat sink assembly in the direction shown by arrow . Be careful not to damage the connector.
Lenovo V570/B570 Hardware Maintenance Manual 1130 CPU For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
Lenovo V570/B570 1140 Base cover, speakers and bluetooth card For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
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Lenovo V570/B570 Hardware Maintenance Manual Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to be put on the new base cover.
Lenovo V570/B570 1150 LCD front bezel For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
Lenovo V570/B570 Hardware Maintenance Manual 1160 LCD panel, LCD cable and hinges For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover”...
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Lenovo V570/B570 Figure 16. Removal steps of LCD panel, LCD cable and hinges (continued) Remove four screws and remove the hinges in the direction shown by arrow Step Screw (quantity) Color Torque M2 × 2.5, flat-head, nylokcoated (4) Black 1.5 kgfcm...
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Lenovo V570/B570 Hardware Maintenance Manual Figure 16. Removal steps of LCD panel, LCD cable and hinges (continued) Note: The LCD cables are attached to the LCD panel by a metal connector. Peel off the adhesive tape and detach the connector in the direction shown by arrow When installing: Make sure that the metal connector is attached firmly.
Lenovo V570/B570 1170 Integrated camera For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
Lenovo V570/B570 Locations Front view Integrated camera (Select models only) Wireless module antennas (Select models only) Speaker Power button OneKey Rescue System button Built-in microphone GPU (Graphics Processing Unit) switch (Select models only) System status indicators Note: For the description of each indicator, see “Status indicators” on page 29.
Lenovo V570/B570 Bottom and Left-side view Kensington slot AC power adapter jack Fan louvers VGA port HDMI port (Select models only) eSATA/USB combo port (Select models only) USB port Battery latch - spring loaded Battery pack Battery latch - manual...
Lenovo V570/B570 Hardware Maintenance Manual Parts list This section presents the following service parts: • “Overall” on page 69 • “LCD FRUs” on page 74 • “Keyboard” on page 76 • “Miscellaneous parts” on page 78 • “AC adapters” on page 79 •...
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Table 5. Parts list—Overall FRU no. LCD unit (see “LCD FRUs” on page 74.) Keyboard (see “Keyboard” on page 76.) LA57 UPPER CASE ASSY W/TP&MIC (V570) 31048974 LB57 UPPER CASE ASSY W/TP&MIC (B570) 31048999 LA57 POWER BOARD 11013298 LA57 TP BUTTON 121-001/01-B0WA82-00 31048975...
Lenovo V570/B570 Hardware Maintenance Manual Keyboard Table 7. Parts list—Keyboard Language English 25012625 U.K. English 25012626 Italian 25012627 Spanish 25012628 Turkish 25012629 Thai 25012630 Portuguese 25012631 Latin 25012632 Canadian English&French 25012633 Korean 25012634 Traditional Chinese 25012635 Russian 25012636 French 25012637...
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Lenovo V570/B570 Table 7. Parts list—Keyboard (continued) Language Arabic 25012361 Brazilian 25012362 Japanese 25012363 Dutch 25012364 Greek 25012365 Hebrew 25012366 Hungarian 25012367 Chicony (continue Four Nordic countries 25012368 Belgian 25012369 Icelandic 25012370 Slovenian 25012371 Swiss 25012372 International English 25012373 Czechoslovakian...
Lenovo V570/B570 Hardware Maintenance Manual Power cords A Lenovo power cord for a specific country or region is usually available only in that country or region: Table 10. Parts list—3-pin power cords Region 145000602 • SSD YD-118-1+IEC53RVV+SSD-3-2B-1 1m 145000600 •...
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