Summary of Contents for Dell PowerConnect W-Airwave
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Dell PowerConnect W AirWave 7.2 User Guide...
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Must Follow , RFProtect , Green Island . All rights reserved. All other trademarks are the property of their respective owners. Dell™, the Dell™ logo, and PowerConnect™ are trademarks of Dell Inc. Open Source Code Certain Aruba products include Open Source software code developed by third parties, including software code subject to the GNU General Public License (GPL), GNU Lesser General Public License (LGPL), or other Open Source Licenses.
Common List Settings ......................25 Buttons and Icons ........................25 Getting Started with AWMS ......................27 Chapter 3 Configuring AWMS......................29 Before You Begin..........................29 Formatting the Top Header ......................29 Customizing Columns in Lists ......................30 Dell PowerConnect W AirWave 7.2 | User Guide...
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Configuring and Using Device Groups in AWMS ............69 AWMS Groups Overview ........................ 70 Viewing All Defined Device Groups ..................71 Configuring Basic Group Settings ....................72 Adding and Configuring Group AAA Servers................79 Dell PowerConnect W AirWave 7.2 | User Guide...
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Radio Statistics Interactive graphs................124 Recent ARM Events Log....................125 Active Interfering Devices Table................. 126 Active BSSIDs......................... 127 Monitoring Data for Wired Devices (Routers and Switches) ......... 127 Understanding the APs/Devices > Interfaces Page............129 Dell PowerConnect W AirWave 7.2 | User Guide...
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Setting up Dell Spectrum Analysis in AWMS................144 Spectrum Configurations and Prerequisites ..............144 Setting up a Permanent Spectrum Dell AP Group ............145 Configuring an Individual AP to run in Spectrum Mode ..........145 Configuring a Controller to use the Spectrum Profile ............146 Chapter 6 Creating and Using Templates ..................149...
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Supporting AWMS Servers with the Master Console ............. 211 Using the Public Portal on Master Console ............... 212 Adding a Managed AMP with the Master Console............212 Using Global Groups with Master Console ................ 213 Dell PowerConnect W AirWave 7.2 | User Guide...
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Using the Helpdesk Tab with an Existing Remedy Server............251 Appendix A Package Management for AWMS................255 Yum for AWMS ..........................255 Appendix B Third-Party Security Integration for AWMS ...............257 Bluesocket Integration ........................257 Bluesocket Configuration ..................... 257 Dell PowerConnect W AirWave 7.2 | User Guide...
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Net::IP:............................273 Net-SNMP: ..........................273 Crypt::DES perl module (used by Net::SNMP): ..............275 Perl-Net-IP:..........................276 Berkeley DB 1.85:........................276 SWFObject v. 1.5:........................276 mod_auth_tacacs - TACACS+ authentication module: ........... 277 Index ..................................279 Dell PowerConnect W AirWave 7.2 | User Guide...
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10 | Dell PowerConnect W AirWave 7.2 | User Guide...
About This Guide This preface provides an overview of this guide and contact information for Dell, and includes the following sections: “Document Organization” on page 11 “Notice Icons” on page 12 “Contacting Support” on page 12 Document Organization This user guide includes instructions and examples of the graphical user interface (GUI) for installation, configuration, and daily operation of AirWave Wireless Management Suite.
CAUTION: Indicates a risk of damage to your hardware or loss of data. WARNING: Indicates a risk of personal injury or death. Contacting Support Table 2 Website contact Website Main Website dell.com Support Website support.dell.com Documentation Website support.dell.com/manuals 12 | About This Guide Dell PowerConnect W AirWave 7.2 | User Guide...
Chapter 1 Introduction Thank you for choosing Dell PowerConnect W AirWave Wireless Management Suite, or AWMS. AWMS makes it easy and efficient to manage your wireless network by combining industry-leading functionality with an intuitive user interface, enabling network administrators and helpdesk staff to support and control even the largest wireless networks in the world.
Groups > Dell PowerConnect W Config for group-level Dell PowerConnect W Configuration For additional information that includes a comprehensive inventory of all pages and settings that support Dell PowerConnect W Configuration, refer to the Dell PowerConnect W Configuration Guide located in AWMS under Home >...
Provide AWMS with data for user information and AP and Rogue discovery Help Desk Systems Remedy EPICOR Rogue APs Unauthorized APs not registered in the AWMS database of managed APs Dell PowerConnect W AirWave 7.2 | User Guide Introduction | 15...
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A security auditor may be given read-write access to configure security policies across the entire WLAN. NOC personnel may be given read-only access to monitoring all devices from the Master Console. 16 | Introduction Dell PowerConnect W AirWave 7.2 | User Guide...
By default, all installs are based on a 64-bit operating system. AWMS hardware requirements vary by version. As additional features are added to AWMS, increased hardware resources become necessary. For the most recent hardware requirements, refer to the Dell PowerConnect W AirWave Sizing Guide from support.dell.com/manuals.
If a previous version of AWMS software is not discovered, the installation program automatically proceeds to “Step 2: Installing AWMS Software, Including AWMS” on page 19. If a previous version of the software is discovered, the following message appears on the screen: 18 | Installing AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
CAUTION: This action erases the current database, including all historical information. To ensure that the AWMS database is backed up prior to reinstallation, answer `n` at the prompt above and contact your Value Added Reseller or directly contact Dell support.
This password should be kept as secure as possible because it allows full access to the machine. This password is not often needed on a day-to-day basis, but is required to perform AWMS upgrades and advanced troubleshooting. If you lose this password, contact Dell support at support.dell.com for resetting instructions.
LAN MAC, radio MAC and apparent IP of all the APs as well as the client MAC, VPN user, LAN IP, VPN IP fields. 22 | Installing AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Home > License page, and might not be visible on your AWMS view. Activity Section The Activity section displays all detailed configuration and monitoring information, and is where you implement changes. 24 | Installing AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Chooses a new Helpdesk incident to be the Current Incident. Create Creates a new Helpdesk incident. Customize Ignores selected settings when calculating the configuration status. Delete Deletes an object from AWMS' database. Dell PowerConnect W AirWave 7.2 | User Guide Installing AWMS | 25...
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Sets the time range for interactive graphs to the range specified. Indicates access points which are in the up status. Update Firmware Applies a new firmware image to an AP/device. 26 | Installing AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
NOTE: AWMS pages are protected via SSL. Some browsers will display a confirmation dialog for your self-signed certificate. Signing your certificate will prevent this dialog from displaying. Dell recommends changing the default login and password on the AMP Setup > Users page. Refer to the procedure “Creating AWMS User Roles”...
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28 | Installing AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
NOTE: Additional configurations of multiple types are available after basic configuration is complete. Before You Begin Remember to complete the required configurations in this chapter before proceeding. Dell support remains available to you for any phase of AWMS installation. Formatting the Top Header The AWMS interface centers around a horizontal row of tabs with nested subtabs.
The first column shows the user roles that were customized, if any. The second column allows you to establish left to right columns and order them using the arrows. 30 | Configuring AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Some tables have an Export to CSV setting you can use export the data as a spreadsheet. See Figure 9 for an example of a list with the Export to CSV option selected. Dell PowerConnect W AirWave 7.2 | User Guide Configuring AWMS | 31...
A non-Flash version of the AWMS user page is available if desired; instead of Flash it uses the RRD graphs that were used in earlier versions of AWMS. Contact Dell support for more information on activating this feature in the AWMS database.
Go to the Search Preferences section and select Yes in the Customize Search field, then select or unselect categories of results and save your changes. Customized search is turned off by default, and all boxes are selected. Dell PowerConnect W AirWave 7.2 | User Guide Configuring AWMS | 33...
The first step in configuring AWMS is to specify the general settings for the AWMS server. Figure 15 illustrates the AMP Setup > General page: 34 | Configuring AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
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Table 8 AMP Setup > General > General Section Fields and Default Values Setting Default Description System Name AWMS Defines your name for the AWMS server, with a maximum limit of 20 alphanumeric characters. Dell PowerConnect W AirWave 7.2 | User Guide Configuring AWMS | 35...
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Manage mode and AWMS detects a variance between actual Devices device settings and the Group configuration policy in the AWMS database. Send Debugging Enabled If enabled, AWMS automatically emails any system errors to Dell Support to assist Messages in debugging. Nightly Maintenance 04:15 Specifies the local time of day AWMS should perform daily maintenance.
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Sets AWMS to use fully qualified domain names for APs instead of the AP name. For domain names example, "testap.yourdomain.com" would be used instead of "testap." This option is supported only for Cisco IOS, Dell PowerConnect W, Aruba Networks, and Alcatel-Lucent devices. Show vendor-specific...
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Default Description Inactive User Data Defines the number of days AWMS stores basic information about inactive users. Dell (2-1500 days) PowerConnect W recommends a shorter setting of 60 days for customers with high user turnover such as hotels. The longer you store inactive user data, the more hard disk space you require.
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AWMS only runs one TFTP transfer at a time. As soon as the transfer to a device has (1-1000) completed, the next transfer begins, even if the first device is still in the process of rebooting or verifying configuration. Dell PowerConnect W AirWave 7.2 | User Guide Configuring AWMS | 39...
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9. Locate the Performance Tuning section. Performance tuning is unlikely to be necessary for many AWMS implementations, and likely provides the most improvements for customers with extremely large Pro or Enterprise installations. Please contact Dell support if you think you might need to change any of these settings.
What Next? Go to additional tabs in the AMP Setup section to continue additional setup configurations. Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any phase of AWMS installation. Defining AWMS Network Settings The next step in configuring AWMS is to confirm the AMP network settings.
What Next? Go to additional tabs in the AMP Setup section to continue additional setup configurations. Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any phase of AWMS installation. 42 | Configuring AWMS...
Table 18 AMP Setup > User > Add/Edit User Fields and Default Values Setting Default Description Username None Sets the username as an alphanumeric string. The Username is used when logging in to AWMS and appears in AWMS log files. Dell PowerConnect W AirWave 7.2 | User Guide Configuring AWMS | 43...
What Next? Go to additional tabs in the AMP Setup section to continue additional setup configurations. Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any phase of AWMS installation. Creating AWMS User Roles The AMP Setup >...
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Description Name None Sets the administrator-definable string that names the role. Dell PowerConnect W recommends that the role name give an indication of the devices and groups that are viewable, as well as the privileges granted to that role. Enabled Disables or enables the role.
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What Next? Go to additional tabs in the AMP Setup section to continue additional setup configurations. Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any phase of AWMS installation. 46 | Configuring AWMS...
1. On the Device Setup > Communication page, locate the Default Credentials area. Enter the credentials for each device model on your network. The default credentials are assigned to all newly discovered APs. Dell PowerConnect W AirWave 7.2 | User Guide Configuring AWMS | 47...
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Table 22 HTTP Discovery Settings Fields and Default Values Setting Default Description HTTP Timeout Sets the timeout period in seconds used when running an HTTP discovery scan. (3-120 sec) 48 | Configuring AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
This page lists all firmware files on AWMS with file information. This page also enables you to add new firmware files, to delete firmware files, and to add New Web Auth Bundle files. The following additional pages support firmware file information: Dell PowerConnect W AirWave 7.2 | User Guide Configuring AWMS | 49...
Perform the following steps to load a device firmware file onto AWMS: 1. Go to the Device Setup > Upload Firmware & Files page. 2. Select Add. The Add Firmware File page appears. Figure 22 illustrates this page. 50 | Configuring AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
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Figure 22 Device Setup > Add New Firmware Page Illustration 3. Select Supported Firmware Versions and Features to view supported firmware versions. NOTE: Unsupported and untested firmware may cause device mismatches and other problems. Please contact Dell support before installing non-certified firmware.
AWMS administrators and users. This section contains the following procedures: Configuring TACACS+ Authentication Configuring RADIUS Authentication and Authorization Integrating a RADIUS Accounting Server 52 | Configuring AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
ACS server. The AMP https service is added to the TACACS+ (Cisco) interface under the Interface Configuration tab. Select a checkbox for a new service. Dell PowerConnect W AirWave 7.2 | User Guide Configuring AWMS | 53...
What Next? Go to additional tabs in the AMP Setup section to continue additional setup configurations. Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any phase of AWMS installation. Configuring RADIUS Authentication and Authorization For RADIUS capability, you must configure the IP/Hostname of the RADIUS server, the TCP port, and the server shared secret.
Perform the following steps and configurations to enable AWMS to receive accounting records from a separate RADIUS server. Figure 26 illustrates the display of RADIUS accounting clients already configured, and Figure 27 illustrates the Add RADIUS Accounting Client page. Dell PowerConnect W AirWave 7.2 | User Guide Configuring AWMS | 55...
Go to additional subtabs in AMP Setup to continue additional setup configurations. Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any phase of AWMS installation. Configuring Cisco WLSE and WLSE Rogue Scanning The Cisco Wireless LAN Solution Engine (WLSE) includes rogue scanning functions that AWMS supports.
1. Go to the Faults > Network Wide Settings > Rogue AP Detection page. 2. Select the Enable. 3. Select Apply. Additional information about rogue device detection is available in “Configuring Cisco WLSE Rogue Scanning” on page Dell PowerConnect W AirWave 7.2 | User Guide Configuring AWMS | 57...
Defining Access AWMS requires System Admin access to WLSE. Use these pages to make these configurations. 1. Go to Administration > User Admin. 2. Configure Role and User. 58 | Configuring AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
ACS authenticates all components of the WDS and must be configured first. Perform these steps to make this configuration. 1. Login to the ACS. 2. Go to the System Configuration > ACS Certificate Setup page. Dell PowerConnect W AirWave 7.2 | User Guide Configuring AWMS | 59...
As derived from a Cisco limitation, only credentials with alphanumeric characters (that have only letters and numbers, not other symbols) allow AWMS to pull the necessary XML APIs. 60 | Configuring AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
What Next? Go to additional tabs in the AMP Setup section to continue additional setup configurations. Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any phase of AWMS installation. Configuring ACS Servers This is an optional configuration.
What Next? Go to additional tabs in the AMP Setup section to continue additional setup configurations. Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any phase of AWMS installation. Integrating AWMS with an Existing Network Management Solution (NMS) This is an optional configuration.
What Next? Go to additional tabs in the AMP Setup section to continue additional setup configurations. Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any phase of AWMS installation. Auditing PCI Compliance on the Network...
When Enabled: A device passes requirement 1.2.3 if it can function as a stateful firewall. When Disabled: firewall router and device installation are not checked for PCI compliance. 64 | Configuring AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
2. To enable, disable, or edit any category of PCI Compliance monitoring in AWMS, select the pencil icon next to the category. The Default Credential Compliance page displays for the respective PCI standard. Dell PowerConnect W AirWave 7.2 | User Guide Configuring AWMS | 65...
Go to other tabs in the AMP Setup section to continue additional setup configurations. Complete the required configurations in this chapter before proceeding. Dell support remains available to you in any phase of AWMS installation. Deploying WMS Offload...
Dell Config—This page manages ArubaOS Device Groups, AP Overrides, and other profiles specific to Dell PowerConnect W devices on the network. Use this page as an alternative to the Device Setup > Dell Configuration page. The apperance of this page varies depending on whether AMP is configured for global configuration or group configuration.
Individual AP settings are configured on the APs/Devices > Manage page. 70 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Bandwidth: A running average of the sum of bytes in and bytes out for the managed radio page. Duplicate Creates a new group with the name Copy of <Group Name> with configuration settings. (Dell PowerConnect W configuration settings will have to be manually added back.) Changes Whether the group has unapplied changes.
If you mouse over an existing group’s wrench, a popup menu allows you to select Basic, Templates, Security, SSIDs, AAA Servers, Radio, Dell PowerConnect W Config or Cisco WLC Config to edit those pages as desired, as illustrated in Figure Figure 36 Pop-up When Hovering over Wrench Icon in Groups >...
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(such as group “Accounting APs,” “Cisco devices,” “802.1x APs,” and so forth). Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 73...
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Sets the frequency in which this group polls the network for Cisco Discovery Period Protocol (CDP) neighbors. 5. Record additional information and comments about the group in the Notes section. 74 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
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The lowest value is the root of the spanning tree. If all devices are at default the device with the lowest MAC address will become the root. Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 75...
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The SCP login and password should be entered in the Telnet username and password fields. Configures VxWorks APs to send SNMP packets to AWMS. Track Usernames on Cisco Aironet VxWorks APs 76 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
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NOTE: DST Start Month, Start Day, End Month, End Day, and DST Offset are only visible if Daylight Saving Time is enabled in the NTP section of the Groups > Basic configuration page. Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 77...
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Enables or disables the http/https configuration page for the Symbol 4131 devices. Interface 15. To configure settings specific to DellPowerConnect W, locate the Aruba/Dell PowerConnect W section and adjust these settings as required. Table 48 describes the settings and default values of this section.
2. Select the AAA Servers page. The AAA Servers page appears, enabling you to add a RADIUS server. Figure 38 illustrate this page for AAA RADIUS Servers: Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 79...
2. Go to Groups > Security. Some controls on this page interact with additional AWMS pages. Figure 39 illustrates this page and Table 51 explains the fields and default values. 80 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
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NOTE: This option may also be identified as PSPF (Publicly Secure Packet Forwarding), which can be useful for enhanced security on public wireless networks. Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 81...
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This option is supported only for Proxim AP-600, AP-700, AP-2000, AP-4000, Avaya AP3/4/5/6/7/8, HP ProCurve 520WL, ProCurve 420 v2.1.0 and higher. 82 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Identifies the number of the primary VLAN SSID on which encrypted or unencrypted packets can pass between the AP and the switch. Name Displays the name of the VLAN. Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 83...
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Sets a user-definable name associated with SSID/VLAN combination. VLAN ID None Indicates the number of the VLAN designated as the Native VLAN, typically for management purposes 84 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
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WPA/PSK—Combines WPA with Pre-Shared Key encryption WPA2—Wi-Fi Protected Access 2 encryption WPA2/PSK—Combines the two encryption methods shown xSec—FIPS-compliant encryption including Layer 2 header info Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 85...
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Revert to discard all unapplied changes. 11. Continue with additional security-related procedures in this document for additional RADIUS, and SSID settings for device groups, as required. 86 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Monitor page appears. 2. Go to the Groups > Radio page. Figure 42 illustrates this page. Figure 42 Groups > Radio Page Illustration Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 87...
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4. Certain APs offer proprietary settings or advanced functionality that differ from prevailing industry standards. If you use these APs in the device group, you may wish to take advantage of this proprietary functionality. 88 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
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APs at the specified interval for the specified amount of time. This rogue scan will not break users' association to the network. Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 89...
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If enabled, this option will fragment packets greater than 500 bytes in size to reduce the impact of radio frequency interference on wireless data throughput. 90 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
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12. Select Save when radio configurations as described above are complete, select Save and Apply to make the changes permanent, or select Revert to discard all unapplied changes. Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 91...
NOTE: Refer to Cisco documentation for additional information about Cisco WLC devices and related features. Figure 46 Groups > Cisco WLC Config > WLANs > Add New SSID/VLAN > General Tab Illustration Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 93...
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Figure 48 Groups > Cisco WLC Config > WLANs > Add New SSID/VLAN > QoS Tab Illustration Figure 49 Groups > Cisco WLC Config > WLANs > Add New SSID/VLAN > Advanced Tab Illustration 94 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Go to the Groups > Cisco WLC Config > Controller page. This navigation is illustrated in Figure Figure 51 Groups > Cisco WLC Config > Controller Navigation Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 95...
Cisco WLC including the AMP IP that can be used in Global Groups. To define SNMP and server settings, go to the Groups > Cisco WLC Config > Management page, illustrated in Figure 96 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
2. Define the settings as required for your network. Figure 56 illustrates this page. Table 67 Table 68 describe the settings and default values. Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 97...
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AP. Higher factors will have more impact when deciding the best uplink. RSSI Cutoff Specifies the minimum RSSI needed to become a mesh neighbor. 98 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Perform the following steps to make this firmware configuration. 1. Browse to the Groups > Firmware configuration page. Figure 58 illustrates this page. Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 99...
2. Select the two groups to compare to each other in the drop-down menus, and select Compare. The Compare page appears, displaying some or many configuration categories. Figure 59 illustrates this page. 100 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Changing Multiple Group Configurations Perform the following steps to make any changes to an existing group's configuration: 1. Browse to the Groups > List configuration page. Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 101...
Preview button. NOTE: You cannot apply Dell PowerConnect W Config changes to other groups. If the only changes on the configuration page are to Dell PowerConnect W devices, the list of groups and the preview button will not appear.
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5. You are taken to a confirmation configuration page that allows you to schedule the change for a time in the future. Enter a start date and time in the scheduling field and select when the change should occur from the Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 103...
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Dell PowerConnect W AP Moves the selected APs to a new Dell PowerConnect W AP Group. If the AP is in managed mode Group when it is moved to a new group it will be reconfigured.
Once the configuration is pushed, the unchecked fields from the Global Group appears on the Subscriber Group as static values and settings. Only fields that had the override checkbox selected in the Global Group Dell PowerConnect W AirWave 7.2 | User Guide Configuring and Using Device Groups in AWMS | 105...
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The Global Groups feature can also be used with the Master Console. For more information about this feature, refer to “Supporting AWMS Servers with the Master Console” on page 211. 106 | Configuring and Using Device Groups in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
“Troubleshooting a Newly Discovered Device with Down Status” on page 143 “Setting up Dell Spectrum Analysis in AWMS” on page 144 Device Discovery Overview Once you have deployed AWMS on the network, the next step is to discover all existing devices connected to your network.
2. To create a new scan credential, select Add New Scan Credential. Figure 66 illustrates this page. 108 | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.2 | User Guide...
IP address. Proper credentials are not required to discover these APs. Wireless scans and the AMC discover these rogues without any special changes. Dell PowerConnect W AirWave 7.2 | User Guide Discovering, Adding, and Managing Devices | 109...
7. Go to the APs/Devices > New page to see a full list of the newly discovered devices that the scan detected. Figure 68 illustrates this page. 110 | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.2 | User Guide...
To delete a device altogether from AWMS, select the corresponding check box for each device, and select Delete. Dell PowerConnect W thin APs can have a Dell PowerConnect W AP Group specified and Cisco thin APs can have LWAPP AP Group specified when they are authorized.
Manually adding devices from the Device Setup > Add page to AWMS is an option for adding all device types. You only need to select device vendor information from a dropdown menu for Cisco and Dell PowerConnect W devices, and AWMS automatically finds and adds specific make and model information into its database.
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(Confirm) creates a user-specified account with which to manage the AP if the User Creation Options are set to Create and user Specified as User. Dell PowerConnect W AirWave 7.2 | User Guide Discovering, Adding, and Managing Devices | 113...
Page” on page 111. NOTE: If you select Manage read/write, AWMS overwrites existing device settings with the Group settings. Dell PowerConnect W recommends placing newly discovered devices in Monitor read/only mode to enable auditing of actual settings instead of Group Policy settings.
RADIUS servers and other devices. While AWMS can manage most leading brands and models of wireless infrastructure, universal device support also enables basic monitoring of many of the less commonly used devices. Dell PowerConnect W AirWave 7.2 | User Guide Discovering, Adding, and Managing Devices | 115...
Devices > New page. Monitoring Devices This section discusses various device monitoring options and includes the following sections: Viewing Device Monitoring Statistics Auditing Device Configuration 116 | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.2 | User Guide...
NOTE: The Alerts Summary table is also a feature of the Home > Overview page, and has the same links in that location. For more information on the Alert Summary table, refer to “Viewing Alerts” on page 187. Dell PowerConnect W AirWave 7.2 | User Guide Discovering, Adding, and Managing Devices | 117...
APs connected to it, while the APs include a list of users it has connected. When available, lists of CDP and RF neighbors are also listed. A sample monitoring page for wireless devices is shown in Figure 118 | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.2 | User Guide...
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Unknown means the device configuration has not yet been fetched (possible issue with credentials). Verifying means it's fetching configuration to be compared to desired settings. Firmware Displays the firmware version running on the AP. Dell PowerConnect W AirWave 7.2 | User Guide Discovering, Adding, and Managing Devices | 119...
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Field Description Licenses Appears for Dell controllers. Selecting this link opens a pop-up window that lists the licenses installed for this device, and whether they have expired. Controller Appears for APs. Displays the controller for the associated AP device. Select the controller name hyperlink to display the APs/Devices >...
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Some devices report transmit power reduction rather than transmit power; no value is reported for those devices. Antenna Type Indicates internal or external radio. For devices where antenna type is defined per AP, including Dell PowerConnect W devices, the same antenna type will be listed for each radio. Channel Displays the channel of the corresponding radio.
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Displays the user that triggered the event. Configuration changes are logged as the AWMS user that submitted them. Automated AWMS events are logged as the System user. Event Displays a short text description of the event. 122 | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.2 | User Guide...
ArubaOS User Guide from support.dell.com/manuals for more information. Complete ARM statistics from Dell controllers can be retrieved from the Radio Statistics page by selecting the new Fetch additional radio stats button, as illustrated in Figure Figure 80 Fetch additional radio stats button When this button is selected, a new browser window launches with the statistics in plain text.
An area graph displaying the average bandwidth in each direction for the radio. Select Show All for other metrics such as max bandwidth in and out, average and max mesh/overhead or overhead bandwidth, and average/max Enet0. 124 | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.2 | User Guide...
You can adjust the transmit power manually in the APs/Devices > Manage page for this radio's AP, or enable ARM on Dell APs to dynamically adjust the power toward your acceptable Coverage Index as needed. See the "Adaptive Radio Management" chapter of the ArubaOS User Guide in support.dell.com/manuals...
Mode change reasons are not yet tracked. Active Interfering Devices Table For Dell APs running in Spectrum mode, the same non-802.11 interfering devices identified in the Issues Summary section are classified in the Active Interfering Devices table along with the timestamp of its last...
The Active BSSIDs table maps the BSSIDs on a radio with the SSID it broadcasts to the network, as illustrated in Figure 86. This table appears only for Dell AP radios. Figure 86 Active BSSIDs Table Illustration Monitoring Data for Wired Devices (Routers and Switches)
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Figure 87 APs/Devices > Monitor Page for Wired Devices All managed wired devices also include an Interfaces subtab, as shown in Figure 128 | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.2 | User Guide...
Name column of the Physical or Virtual Interfaces tables on the stacked switches to go to an Interfaces page displaying data relevant to that specific interface, as shown Figure Dell PowerConnect W AirWave 7.2 | User Guide Discovering, Adding, and Managing Devices | 129...
Determine whether any changes will be applied to that device when you convert it to Managed read/write mode. AWMS uses SNMP or Telnet to read a device’s configuration. SNMP is used for Cisco controllers. Dell PowerConnect W devices and wired routers and switches use Telnet/SSH to read device configuration. See “Individual Device Support and Firmware Upgrades”...
Once a new folder has been created, devices can be moved into it using the Modify Devices link or when New Devices are added into AWMS. Dell PowerConnect W AirWave 7.2 | User Guide Discovering, Adding, and Managing Devices | 131...
1. Go to the APs/Devices > List page and select the wrench icon next to the name of the AP to be shifted from Monitor Only mode to Manage Read/Write mode. This directs you to the APs/Devices > Manage page. 132 | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.2 | User Guide...
1. Browse to the APs/Devices > List page and select the wrench icon next to the device whose AP settings you want to edit. This directs you to the Manage page for that device. Figure 94 illustrates this page. Dell PowerConnect W AirWave 7.2 | User Guide Discovering, Adding, and Managing Devices | 133...
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Table 81 APs/Devices > Manage > General Fields and Descriptions Field Description Name Displays the name currently set on the device. 134 | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.2 | User Guide...
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None Text field for entering the altitude of the device when known. This setting is used with the Google Earth integration. Specify altitude in meters. Dell PowerConnect W AirWave 7.2 | User Guide Discovering, Adding, and Managing Devices | 135...
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Table 83 describes many of the possible fields. NOTE: For complete listing and discussion of settings applicable only to Dell PowerConnect W devices, see the Dell PowerConnect W AirWave Configuration Guide in Home > Documentation. Table 83 APs/Devices > Manage Page Illustration, Additional Settings...
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5. Locate the Template Options area on the APs/Devices > Manage page. NOTE: This field only appears for IOS APs, Symbol and Dell PowerConnect W controllers in groups with Dell PowerConnect W GUI Config disabled.
When you go to the APs/Devices > Interfaces page for a Cisco Catalyst switch, you can add a Virtual interface by selecting Add and entering the appropriate information in the page that then appears, as shown in Figure 138 | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.2 | User Guide...
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This takes you to the Interfaces Monitoring and Configuration window which has a slightly different appearance depending on whether you are configuring a physical or virtual interface, as shown in Figure 97 Figure Dell PowerConnect W AirWave 7.2 | User Guide Discovering, Adding, and Managing Devices | 139...
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Figure 98 Virtual Individual Interfaces Configuration Section To configure interfaces as a group, select Edit Interfaces above the Physical or Virtual Interfaces table as shown in Figure 140 | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.2 | User Guide...
1. Locate the Device Communication area on the APs/Devices > Manage page. 2. Specify the credentials to be used to manage the AP. Figure 101 illustrates this page. Dell PowerConnect W AirWave 7.2 | User Guide Discovering, Adding, and Managing Devices | 141...
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3. Enter and confirm the appropriate Auth Password and Privacy Password. 4. You can disable the View AP Credentials link in AWMS by the root user. Contact Dell support for detailed instructions to disable the link. 5. (Optional.) Enter the appropriate SSH and Telnet credentials if you are configuring Dell, Aruba Networks, Alcatel-Lucent or any Cisco device except Cisco WLAN controllers.
An incorrect SNMP community string or incorrect SNMP port is specified. If SNMP is not enabled on the device, you will also receive this message. Some APs, including Cisco and Dell PowerConnect W devices, do not have SNMP enabled by default.
There are three main situations in which you would set one or more devices to Spectrum mode in AWMS: Dell PowerConnect W AP Groups running permanently with the default Spectrum profile Individual APs running temporarily in Spectrum mode while part of an Dell AP Group set to ap-mode 144 | Discovering, Adding, and Managing Devices...
If you have multiple supported Dell APs in multiple controllers that you want to run in Spectrum mode over the long run, you create a special Dell AP group and set up a profile that is set to spectrum-mode and references the default Spectrum profile.
You can use AWMS to customize individual fields in the profile instance used by a particular controller without having to create a new Dell AP groups and new radio profiles. To do this, you can set a controller-level override for...
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Figure 107 Override Section of a Supported Controller’s Manage Page Perform these steps to override individual profile settings for an Dell controller that is part of a spectrum-mode Dell AP group: 1. Select a Spectrum-supported Dell controller that is referencing a Spectrum profile, and go to its APs/Devices >...
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148 | Discovering, Adding, and Managing Devices Dell PowerConnect W AirWave 7.2 | User Guide...
The Groups > Templates configuration page allows you to create configuration templates for the following types of devices: Dell PowerConnect W NOTE: Dell recommends using the graphical Dell Config feature in support of Dell PowerConnect W devices. Refer to the Dell PowerConnect W Configuration Guide in Home > Documentation for additional information. Aruba ...
Status Displays the status of the template. Fetch Date Sets the date that the template was originally fetched from a device. 150 | Creating and Using Templates Dell PowerConnect W AirWave 7.2 | User Guide...
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Details page appears. Select Templates, then Add. 4. Complete the configurations illustrated in Figure 109, and the settings described in Table Dell PowerConnect W AirWave 7.2 | User Guide Creating and Using Templates | 151...
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For Symbol devices you can select the groups of thin APs to which the template should be applied. For more information about global templates, see the Groups > Templates section of the User Guide. 152 | Creating and Using Templates Dell PowerConnect W AirWave 7.2 | User Guide...
This section describes the most general aspects of configuring AP device templates and the most common variables: Configuring General Templates Using Template Syntax Using Directives to Eliminate Reporting of Configuration Mismatches Dell PowerConnect W AirWave 7.2 | User Guide Creating and Using Templates | 153...
1. Select a Group to configure. NOTE: Dell recommends starting with a small group of access points and placing these APs in Monitor Only mode, which is read- only. Do this using the Modify Devices link until you are fully familiar with the template configuration process. This prevents configuration changes from being applied to the APs until you are sure you have the correct configuration specified.
AP and whether it reports variances between the running-config file and the startup-config file as "configuration mismatches." Lines enclosed in <push_and_exclude> are included in the AP Dell PowerConnect W AirWave 7.2 | User Guide Creating and Using Templates | 155...
802.11a device in the 1200 APs conditional. Conditional variables are listed in the table below. The syntax for conditional variables is as follows, and syntax components are described in Table %if variable=value% … %endif% 156 | Creating and Using Templates Dell PowerConnect W AirWave 7.2 | User Guide...
%antenna_transmit% cck_power 802.11g radio module CCK power power local cck %cck_power% maximum level ofdm_power 802.11g radio module OFDM power power local ofdm %ofdm_power% maximum level Dell PowerConnect W AirWave 7.2 | User Guide Creating and Using Templates | 157...
Template for use with one or more groups, and the associated devices. This section includes the following topics: Applying Startup-config Files WDS Settings in Templates SCP Required Settings in Templates 158 | Creating and Using Templates Dell PowerConnect W AirWave 7.2 | User Guide...
AP must have the SCP server enabled. These three settings correspond to the following lines in the AP’s configuration file: Dell PowerConnect W AirWave 7.2 | User Guide Creating and Using Templates | 159...
NOTE: Just one template is used for any type of Cisco IOS device, and another is used for any type of Catalyst Switch regardless of individual model. 160 | Creating and Using Templates Dell PowerConnect W AirWave 7.2 | User Guide...
0xb03b1ebfa0e3d02f50e2b1c092ab7c9f A sample Symbol Smart RF template is provided below for reference: radio %radio_index% radio-mac %radio_mac% %if radio_type=11a% radio %radio_index% coverage-rate Dell PowerConnect W AirWave 7.2 | User Guide Creating and Using Templates | 161...
2. Select Add to add a new template, or select the pencil icon next to an existing template to edit it. 3. Examine the configurations illustrated in Figure 110. 162 | Creating and Using Templates Dell PowerConnect W AirWave 7.2 | User Guide...
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Go to the Groups > Template configuration page for the local group and select the pencil icon next to the global template in the list. Figure 112 illustrates this page. Dell PowerConnect W AirWave 7.2 | User Guide Creating and Using Templates | 163...
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For more information on using templates in AWMS, see the previous section of this chapter. It is also possible to create local templates in a subscriber group—using global groups does not mean that global templates are mandatory. 164 | Creating and Using Templates Dell PowerConnect W AirWave 7.2 | User Guide...
Furthermore, RAPIDS integrates with external intrusion detection systems (IDS), as follows: Dell WIP—ADell’s Wireless Intrusion Protection (WIP) module integrates wireless intrusion protection into the mobile edge infrastructure. The WIP module provides wired and wireless AP detection, classification and containment;...
Note: AMP should be configured as the SNMP trap receiver on the controllers to receive IDS traps. See the Dell Best Practices Guide in Home > Documentation for details. Rogue Data A pie chart of rogue device percentages by RAPIDS classification. Select a classification from the RAPIDS Classification table to be taken to a RAPIDS >...
RAPIDS to perform an OS scan when it gets in IP address for a rogue device. The OS scan will be run when a rogue gets an IP address for the first time or if the IP address changes. Dell PowerConnect W AirWave 7.2 | User Guide Using RAPIDS and Rogue Classification | 167...
Using RAPIDS, AMP can shield rogue devices from associating to Cisco WLC controllers (versions 4.2.114 and later), and Dell PowerConnect W controllers (running AOS versions 3.x and later). AMP will alert you to the appearance of the rogue device and identify any mismatch between controller configuration and the desired configuration.
This section contains the following topics: “Controller Classification with WMS Offload” on page 170 “Device OUI Score” on page 170 Dell PowerConnect W AirWave 7.2 | User Guide Using RAPIDS and Rogue Classification | 169...
Controller Classification with WMS Offload This classification method is supported only when WMS offload is enabled on Dell WLAN controllers. Controller classification of this type remains distinct from RAPIDS classification. WLAN switches feed wireless device information to AWMS, which AWMS then processes. AWMS then pushes the WMS classification to all of the ArubaOS controllers that are WMS offload enabled.
To create a new rule, select the Add button next to New RAPIDS Classification Rule to launch the RAPIDS Classification Rule page (see Figure 118). Dell PowerConnect W AirWave 7.2 | User Guide Using RAPIDS and Rogue Classification | 171...
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SSID of ethersphere_this_is_an_example (without any dashes). Wireline Properties Detected on LAN Rogue is detected on the wired network. Select Yes or No. Fingerprint Scan Rogue matches fingerprint parameters. 172 | Using RAPIDS and Rogue Classification Dell PowerConnect W AirWave 7.2 | User Guide...
This means that user’s laptops on your network may appear as Ad-Hoc devices that are broadcasting your SSID. If this happens too frequently, restrict the rule to apply to non-ad-hoc devices. Dell PowerConnect W AirWave 7.2 | User Guide Using RAPIDS and Rogue Classification | 173...
Devices that are heard by a large number of your APs are likely to be in the heart of your campus. This rule works best for scenarios in large campuses or that occupy an entire building. For additional rules that may help you in your specific network scenario, contact Dell support. Using RAPIDS Rules with Additional AWMS Functions Rules that you configure on the RAPIDS >...
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Wired Displays whether the rogue device has been discovered on one of your wired networks by polling routers/switches, your SNMP/HTTP scans, or Dell WIP information. This column displays Yes or is blank if wired information was not detected. Detecting APs Displays the number of AP devices that have wirelessly detected the rogue device.
Each rogue device frequently has multiple discovery methods, all of which are listed. As you work through the rogue devices, use the Name and Notes fields to identify and document its location. 176 | Using RAPIDS and Rogue Classification Dell PowerConnect W AirWave 7.2 | User Guide...
If you find that the rogue belongs to a neighboring business, for example, you can override the classification to a neighbor and acknowledge the device. Otherwise, Dell strongly recommends that you extract the device from your building and delete the rogue device from your system. If you delete a rogue, you will be notified the next time it is discovered.
This allows you to see how something is changes, when it changed, and who made the alteration. The Audit Log can be found at RAPIDS > Audit Log. See Figure 123 for more information. 178 | Using RAPIDS and Rogue Classification Dell PowerConnect W AirWave 7.2 | User Guide...
“Configuring Group SSIDs and VLANs” on page 83 “Monitoring and Supporting AWMS with the System Pages” on page 205 Appendix B, “Third-Party Security Integration for AWMS” on page 257 Dell PowerConnect W AirWave 7.2 | User Guide Using RAPIDS and Rogue Classification | 179...
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180 | Using RAPIDS and Rogue Classification Dell PowerConnect W AirWave 7.2 | User Guide...
Perform the following steps to create and configure one or more new triggers. These steps define settings that are required for any type of trigger. Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 181...
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(NMS), or to both. If you select Email, you are prompted to set the sender and recipient email addresses. 182 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
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“Setting Triggers for RADIUS Authentication Issues” on page 185 “Setting Triggers for IDS Events” on page 186 “Setting Triggers for AWMS Health” on page 186 Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 183...
Fragments. See the drop-down field menu in the conditions section of the trigger page for a complete list of parameters. Select Add New Trigger Condition to access these settings. Define at least one condition for this trigger type. 184 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Repeat this procedure for as many triggers and conditions as desired. Refer to the start of “Creating New Triggers” on page 181 to create a new trigger. Setting Triggers for RADIUS Authentication Issues Perform the following steps to configure RADIUS-related triggers. Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 185...
AWMS server has met or surpassed a defined threshold. Select Add New Trigger Condition to specify the disk usage characteristics that trigger an alert. Dell recommends setting one of these triggers at 90%, so you receive a warning before AMP suffers performance degradation due to lack of disk space.
AWMS user. The detailed list displays the MAC address, username, AP, radio, controller, RADIUS server, and time of each event. Alerts can be sorted by any column. Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 187...
For information about creating AWMS users and AWMS user roles, refer to: “Creating AWMS Users” on page 43 “Creating AWMS User Roles” on page 44 188 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
In more recent versions of AWMS, the Users > Connected page includes SSID information for users, and can display wired users using remote Access Point (RAP) devices in tunnel and split-tunnel mode. Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 189...
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Displays the type of authentication employed by the user: WPA2 (EAP-PEAP) is the standard setting. EAP is reported by Dell PowerConnect W devices and Cisco VxWorks via SNMP traps. RADIUS accounting servers integrated with AWMS will provide the RADIUS Accounting Auth type.
Supporting Guest WLAN Users With the Users > Guest Users Page AWMS supports guest user provisioning for Dell PowerConnect W and Cisco WLC devices. This allows frontline staff such as receptionists or help desk technicians to grant wireless access to WLAN visitors or other temporary personnel.
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5. To add a new guest user, select Add, and complete the fields illustrated in Figure 133. Table 113 above describes most fields. The first three fields are required, and the remaining fields are optional. 192 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Displays the vendor of the tag (Aeroscout, PanGo and Newbury)—display all or filter by type. Battery Level Displays battery information—filterable in drop-down menu at the top of the column; is not displayed for Aeroscout tags. Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 193...
If you have deployed Dell PowerConnect W controllers and have WMS Offload enabled on the network, the Users > User Detail page allows you to classify the device in the Device Information section, and to push this configuration to the Dell PowerConnect W controllers that govern the devices.
Some displays of the User > User Detail page include the Deauthenticate User feature in the Current Association field. Specifically, those displays are for devices which support this operation, namely Dell and Cisco WLC with firmware version v4.0.0.0 or later.
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may indicate interference and congestion. One response is to assign a different channel to the AP manually or by using Adaptive Radio Management (ARM). 196 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
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Summary Figure 140 Users > Diagnostics > 802.11 Counters Summary Illustration NOTE: This section is supported for Cisco and Dell PowerConnect W devices. For additional information, select the link to the device on this page. Radios That The Radios That Can Hear This User section shows the radios that reported the signal from this client, and Can Hear This displays statistics.
Device Type, OS, and OS version are retrieved from MobiControl and populated to the Users > User Detail page for supported mobile devices. A View device in SOTI MobiControl link provides direct 198 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
To view your overall network health, navigate to Home > Overview page. Figure 142 illustrates this page, and Table 117 describes the contents. The information that displays varies depending on your role. Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 199...
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AP. This is also the case if you select Incidents and view incident details. To view all incidents including those not associated to an AP, go to Helpdesk > Incidents. 200 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Please be aware that you cannot enter multiple licenses. To combine multiple license entitlements into one new license, contact Dell support. Figure 143 Home > License Page Illustration Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 201...
IP address of all the APs, as well as the client MAC, VPN user, User, LAN IP and VPN IP fields. Figure illustrates this page. Figure 144 Home > Search Page Illustration with Sample Hits on “00:” 202 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Figure 145 Home > Documentation Page Illustration If you have any questions that are not answered by the documentation, please contact Dell support. Configuring Your Own User Information with the Home > User Info Page The Home > User Info page displays information about the user that is logged into AWMS. This page includes the authentication type (local user, RADIUS, or TACACS+) and access level.
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Specifies the minimum classification that will cause a device to be included in the rogue count header information. Customize Header Columns Enables/disables the ability to control which statistics hyperlinks are displayed at the top of every AWMS screen. 204 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
System > Performance—Displays basic AWMS hardware information as well as resource usage over time. Refer to “Using the System > Performance Page” on page 208. Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 205...
The link diagnostics.tar.gz contains reports and logs that are helpful to Dell support in troubleshooting and solving problems. Your Dell support representative may ask for this file along with other logs that are linked on this page. Similarly, the VisualRFdiag.zip link contains VisualRF diagnostic information that might be requested by ...
Schedule configuration change jobs are summarized on the System > Configuration Change Jobs page. Perform the following steps to use this page, illustrated in Figure 149. Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 207...
System Information Performance Graphs Database Statistics Disk Usage Figure 150 illustrates this page and Table 122 describes fields and information displayed. 208 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
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Figure 150 System > Performance Page Illustration (Partial Screen) Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 209...
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The five largest tables in AWMS. Degraded performance has been noticed for in some cases for tables over 200,000 rows. Dell PowerConnect W recommends decreasing the length of time client data is stored on the AWMS page if a user/client table exceeds 250,000 rows.
Increasing the polling period settings on the Groups > Basic page. Increasing the polling period time for groups with routers and switches. Adding additional memory to the server. Please consult the sizing information in the latest edition of the Dell PowerConnect W AirWave Sizing Guide from support.dell.com/manuals or contact Dell support for the latest recommendations.
Adding a Managed AMP with the Master Console Perform the following steps to add a managed AWMS console. 1. Navigate to the Home > Managed AMPs page. 212 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Save and Apply. Note that the MC doesn't push anything when you create new subscriber groups; the copy of the Global Group already on the managed AMP provides the information. Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 213...
Figure 153 System > Backups Page Illustration To download a backup file, select the filename URL and the File Download popup page appears. 214 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
AMPs to verify that each is up and running. If the watched AWMS is unreachable for the specified number of polls, the Failover AWMS automatically restores the most recent saved backup from the watched AWMS and begins polling its APs. Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 215...
The Failover AWMS needs HTTPS access to the watched AMPs. Username None A username with management rights on the watched AWMS. Password None The password for the username with management rights specified above. 216 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
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The amount of time between polls of the Watched AWMS. Missed Poll None The number of polls that can be missed before the failover AWMS will begin actively Threshold monitoring the Watched AWMS APs. Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 217...
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218 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
Run Now (visible from the expanded Report Definitions menu) allows immediate running of a custom report as soon as you set the parameters. You must save its definition separately, if you want to remember the parameters. Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 219...
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Allows you to run any report that has been defined on the spot without saving settings or creating a new report definition. Saves report definition you just created. Figure 154 Reports > Definition Page Illustration (Split View) 220 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.2 | User Guide...
Generated reports configured for the current role and for additional roles Generated reports for other roles The latest daily reports for immediate online viewing Figure 156 Reports > Generated Page Example Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 221...
3. By default, the Custom option will be selected in the Type drop-down menu, and the Custom Options section appears below as shown in Figure 158. 222 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.2 | User Guide...
“Using the Network Usage Report” on page 232 for additional bandwidth information. The following figures and Table 128 illustrate and describe the contents of the Capacity Planning Report. Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 223...
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Table 128 Capacity Planning Report Fields and Contents, Top Portion Field Description Device The device type or name. Interface The type of 802.11 wireless service supported by the device. 224 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.2 | User Guide...
6. You can display archived configuration about a given device from the Detail page. Select Show Archived Device Configuration. Figure 160 Table 129 illustrate and describe the general Configuration Audit report and related contents. Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 225...
support the highest numbers of users. This list provides links to additional information or configuration pages for each device to make adjustments, as desired. 226 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.2 | User Guide...
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Group or Folder. Figure 161 Table 130 illustrate and describe the Reports > Generated > Device Summary Detail page. Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 227...
Total average uptime by SNMP and ICMP Average uptime by device group Average uptime by device folder 228 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.2 | User Guide...
Selecting the AP device or controller name takes you to the APs/Devices > List page. Figure 163 Table 132 illustrate and describe the Reports > Generated > IDS Events Detail page. Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 229...
Firmware Version Summary—Lists the firmware version for all firmware used on the network. Model Summary—Lists the model numbers for all devices or firmware on the network. 230 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.2 | User Guide...
To create a scheduled and generated report of this type, refer to “Using Daily Reports” on page 222. illustrates the Reports > Detail page for this report. Figure 165 Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 231...
The New Rogue Devices Report summarizes rogue device information including the following categories of information: Rogue devices by RAPIDS classification—described in “Using RAPIDS and Rogue Classification” on page 165 232 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.2 | User Guide...
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Figure 167 New Rogue Devices Report Illustration The rogue device inventories that comprise this report contain many fields, described in Table 133. Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 233...
This report covers the user identifier, the associated role when known, device information and more. The report definition can filter on connection mode (wired, wireless or both). 234 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.2 | User Guide...
Reports > Generated page. Figure 169 illustrates the fields and information in the most recent PCI Compliance Report. Figure 169 PCI Compliance Report Illustration Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 235...
The RADIUS Authentication Issues Report contains issues that may appear with controllers, RADIUS servers, and users. Figure 171 illustrates the fields and information in the RADIUS Authentication Issues Report. 236 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.2 | User Guide...
If an RF Health Report has not been generated before, you can create it by following the instructions on the Defining Reports section of this chapter. Figure 172 illustrates a sample RF Health Report. Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 237...
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Figure 172 Daily RF Health Report Page Illustration All tables indicate the rank, device type, number of users, bandwidth, location, controller, folder, and group, and 238 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.2 | User Guide...
VLAN Cipher Summary Sessions User The figures that follow illustrate the fields and information in the User Session Report. Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 239...
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Figure 174 User Session Detail > Connection Mode Information Figure 175 User Session Detail > SSID Information 240 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.2 | User Guide...
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Figure 176 User Session Detail > Role Information Figure 177 User Session Detail > VLAN Information Figure 178 User Session Detail > Cipher Information Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 241...
Description Title Empty Enter a Report Title. Dell PowerConnect W recommends using a title that is a meaningful and descriptive, so it may be found easily on the lists of reports that appear on either Generated or Definitions pages. Type Capacity Choose the type of report you wish to create in the Report Type drop-down menu.
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In the report restrictions section you can customize any detailed information contained in a chosen report. Figure shows a sample Report Restrictions page. Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 243...
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Summarizes usage for controllers for defined top number of CPU Utilization Report devices; can be run with or without per-CPU details and details about device memory usage. 244 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.2 | User Guide...
If AWMS sits behind a firewall, which prevents it from sending email directly to the specified recipient, use the following procedure to forward email to a smarthost. 1. Add the following line to /etc/postfix/main.cf relayhost = [mail.example.com] Dell PowerConnect W AirWave 7.2 | User Guide Creating, Running, and Emailing Reports | 245...
Transferring Reports Using FTP Once reports are generated, you can also copy them to any FTP-accessible destination using a sample script. Contact Dell support for more information. 246 | Creating, Running, and Emailing Reports Dell PowerConnect W AirWave 7.2 | User Guide...
For a complete list of incidents, or to open a new incident, navigate to the Helpdesk > Incidents page. Figure illustrates the components of the AWMS Helpdesk Incidents page. Dell PowerConnect W AirWave 7.2 | User Guide Using the AWMS Helpdesk | 247...
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Use the AMP Setup > General page and the Historical Data Retention page. Using the Closed Helpdesk Incidents field, set the number of days that AWMS is to retain records of closed Helpdesk incidents. Settings this value to 0 disables this function. 248 | Using the AWMS Helpdesk Dell PowerConnect W AirWave 7.2 | User Guide...
Helpdesk icons appear at the top of other AWMS pages, allowing graphical snapshots and other records to be associated to existing incidents. These appear next to the Help link. Refer to Figure 184. Dell PowerConnect W AirWave 7.2 | User Guide Using the AWMS Helpdesk | 249...
AWMS. Selecting the snapshot description opens a popup window to display the screenshot. Figure 185 illustrates these GUI tools. Figure 185 Relationships and Snapshots on the Incident Edit Page 250 | Using the AWMS Helpdesk Dell PowerConnect W AirWave 7.2 | User Guide...
To view Remedy incidents in AWMS, navigate to the Helpdesk > Incidents tab. Figure 187 illustrates the appearance and Table 141 describes the components of this page. Dell PowerConnect W AirWave 7.2 | User Guide Using the AWMS Helpdesk | 251...
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AWMS or to search Remedy customers remotely. Impact 1 - Extensive/Widespread (default) 2 - Significant/Large 3 - Moderate/Limited 4- Minor/Localized 252 | Using the AWMS Helpdesk Dell PowerConnect W AirWave 7.2 | User Guide...
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Snapshots can also be related to Remedy incidents as described above. However, snapshots are only stored locally on the AWMS server—they are not pushed to the Remedy server. Dell PowerConnect W AirWave 7.2 | User Guide Using the AWMS Helpdesk | 253...
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254 | Using the AWMS Helpdesk Dell PowerConnect W AirWave 7.2 | User Guide...
Package Management for AWMS Yum for AWMS This appendix describes the Yum packaging management system. Dell PowerConnect W recommends running Yum to ensure your packages are up to date, and so that your AWMS is as secure as possible if you are running RHEL 5 or CentOS 5.
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256 | Package Management for AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
17. To verify and view the log files on AWMS, proceed to System > Event Log. ReefEdge Integration A ReefEdge security scheme for AWMS has the following prerequisites: ReefEdge version 3.0.3 or higher Dell PowerConnect W AirWave 7.2 | User Guide Third-Party Security Integration for AWMS | 257...
1. Log in to the Access Control Server via HTTP with proper credentials. 2. Navigate to the Rights > Authentication Policies configuration page. 3. Select Authentication Services. 258 | Third-Party Security Integration for AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
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13. Select the Enable RADIUS Accounting RFC-2866 check box. 14. Enter Port - 1813 for RFC-2866. 15. To verify and view the log files on AWMS, proceed to System > Event Log. Dell PowerConnect W AirWave 7.2 | User Guide Third-Party Security Integration for AWMS | 259...
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260 | Third-Party Security Integration for AWMS Dell PowerConnect W AirWave 7.2 | User Guide...
The following message appears while the AP starts the firmware: Inflating <firmware file name>. 8. When the Express Setup screen appears, begin reconfiguring the AP using the terminal emulator or an Internet browser. 262 | Access Point Notes Dell PowerConnect W AirWave 7.2 | User Guide...
5. AWMS pushes the configuration if necessary to restore the desired configuration. Some firmware upgrades reconfigure settings. Cisco IOS access points take longer than most access points because their firmware is larger. 264 | Access Point Notes Dell PowerConnect W AirWave 7.2 | User Guide...
The connection can be configured to run on 22, 80, 443 and a few other ports if necessary. Please contact Dell support if you need to make any changes. CAUTION: Initiating the support connection will create a point to point tunnel between AWMS and a support server at Dell. Procedure Perform these steps to initiate a support connection for AWMS: 1.
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266 | Initiating a Support Connection Dell PowerConnect W AirWave 7.2 | User Guide...
2. Map the following attributes to corresponding data elements: Framed_IP_Address = "User IP" User_Name = "LocalUser" Calling_Station_ID = "User MAC" NOTE: These attribute element pairs are mandatory for username display within AWMS. Dell PowerConnect W AirWave 7.2 | User Guide Cisco Clean Access Integration (Perfigo) | 267...
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268 | Cisco Clean Access Integration (Perfigo) Dell PowerConnect W AirWave 7.2 | User Guide...
(fourth and fifth column). 12. Connect to the server using and the username and password that you https://xxx.xxx.xxx.xxx:2381 created in steps 9 and 10. Dell PowerConnect W AirWave 7.2 | User Guide HP Insight Install Instructions for AWMS Servers | 269...
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270 | HP Insight Install Instructions for AWMS Servers Dell PowerConnect W AirWave 7.2 | User Guide...
AWMS virtual machine with either a physical CD or a ISO image file, the installation process with this method is identical to the steps outlined in the AirWave Wireless Management Suite Quick Start Guide in Home > Documentation. Dell PowerConnect W AirWave 7.2 | User Guide Installing AWMS on VMware ESX (3i v. 3.5) | 271...
6. During the text-based VMware Tools install, select all default options. 7. Reboot the virtual machine once the VMware Tools install is complete. 272 | Installing AWMS on VMware ESX (3i v. 3.5) Dell PowerConnect W AirWave 7.2 | User Guide...
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Dell PowerConnect W AirWave 7.2 | User Guide Third-Party Copyright Information | 273...
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STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 274 | Third-Party Copyright Information Dell PowerConnect W AirWave 7.2 | User Guide...
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Dell PowerConnect W AirWave 7.2 | User Guide Third-Party Copyright Information | 275...
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SWFObject v. 1.5: blog.deconcept.com/swfobject/ Flash Player detection and embed - SWFObject is (c) 2007 Geoff Stearns and is released under the MIT License 276 | Third-Party Copyright Information Dell PowerConnect W AirWave 7.2 | User Guide...
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Dell PowerConnect W AirWave 7.2 | User Guide Third-Party Copyright Information | 277...
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278 | Third-Party Copyright Information Dell PowerConnect W AirWave 7.2 | User Guide...
........251 CSV File ..............114 Hirschmann.............. 149 host name assigning host name dashboard ..........20 customizing display ..........32 HP ProCurve ..........77, 89, 149 date and time Dell PowerConnect W AirWave 7.2 | User Guide Index | 279...
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........ 97 SSIDs ................. 83 defining a scan ............. 109 executing a scan ........... 110 Symbol ............78, 91, 149 getting started with ..........27 hardware requirements ........... 17 280 | Index Dell PowerConnect W AirWave 7.2 | User Guide...
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..............24 RAPIDS > Rogue APs (Detail), Score Override ..178 Reports ..............24 Reports > Definitions ........221, 242 Reports > Generated > Port Utilization Report ..236 sections Dell PowerConnect W AirWave 7.2 | User Guide Index | 281...
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282 | Index Dell PowerConnect W AirWave 7.2 | User Guide...