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Toshiba Portégé Z10t Series User Manual
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Toshiba Portégé Z10t Series User Manual

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Portégé
User's Guide
If you need assistance:
Technical support is available online at Toshiba's Web site at
support.toshiba.com. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
page 105
®
Z10-A Series
in this guide.
"If Something Goes Wrong" on
GMAD00352011
08/13

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  • Page 1 Z10-A Series User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
  • Page 2 (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK...
  • Page 3 IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR...
  • Page 4 TV reception. Shielded cables must be used between the external devices and your device's ports. Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment.
  • Page 5 The Special Interest Group. Bluetooth modules enable wireless networks over two or more (up to a total of seven) TOSHIBA portable devices. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.
  • Page 6 Because products with wireless technology operate within the guidelines found in radio frequency safety standards and Bluetooth recommendations, TOSHIBA believes wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 7: Wireless Interoperability

    If you should experience any such problem, immediately turn Bluetooth off your or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information. Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range.

  • Page 8: Wireless Lan And Your Health

    Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific...
  • Page 9 Canada – Industry Canada (IC) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...

  • Page 10: Regulatory Statements

    This product complies with any mandatory product specification in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the...
  • Page 11 United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
  • Page 12 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over Belgique: less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
  • Page 13 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150-5250 5250-5350 5470-5725 MHz Countries Channels: 100, 104, Channels: 36, Channels: 52, 108, 112, 116, 120, 40, 44, 48 56, 60, 64 124, 128, 132, 136, Indoor Only Indoor Only Indoor/Outdoor...
  • Page 14 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
  • Page 15 FH: This equipment uses FH-SS modulation. The interference range of this equipment is less than 10m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...

  • Page 16: Device Authorization

    Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 17 Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. U.S. patents apply to this product. See http://patents.dts.com.
  • Page 18 Device Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste- to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.

  • Page 19: Table Of Contents

    Using the device for the first time ......33 Initial setup............. 33 Setting up your software........ 33 Registering your device with Toshiba ....34 To Shut down your device ........34 To Restart your device......... 35 To place your device in Sleep mode....36 Adding optional external devices......
  • Page 20 Refresh your PC (with user’s data) ....42 Reset your PC ..........44 Installing drivers and applications....47 Using the TOSHIBA Dual Pointing Device ... 48 Using the touch pad ........49 Adjusting touch pad settings ......52 Disabling or enabling the touch pad ....52 Connecting an external device ......
  • Page 21 Starting an app from the Start screen ... 64 Saving your work ..........65 Backing up your work .......... 65 Toshiba’s online resources ........66 Chapter 4: Mobile Computing ........67 Toshiba’s energy-saver design......67 Running the device on battery power....67 Battery Notice ..........
  • Page 22 System Settings........... 98 Function Key ............100 Recovery Media Creator ........102 Service Station........... 102 TOSHIBA Application Installer ......103 PC Health Monitor ..........104 Chapter 7: If Something Goes Wrong ....105 Problems that are easy to fix ......105 Problems when you turn on the device .....
  • Page 23 Windows operating system .... 123 If you need further assistance......127 Contacting Toshiba........127 Other Toshiba Internet Web sites ...... 127 Toshiba’s worldwide offices ......128 Appendix A: TOSHIBA Function Keys ....129 Functions ............129 Lock (Instant security) ........130 Power plan ...........

  • Page 24: Chapter 1: Introduction

    You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy.
  • Page 25 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its device component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to...

  • Page 26: This Guide

    For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.

  • Page 27: Safety Icons

    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not...

  • Page 28: Your Device's Features And Specifications

    To stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page 105.

  • Page 29: Chapter 2: Getting Started

    Chapter 1 Getting Started This chapter provides tips for using your device effectively, summarizes how to connect components, and explains what to do the first time you use your device. Please read the safety instruction information on the Quick Start document (that shipped with your device) carefully and make sure you fully understand the instructions before you attempt to use your device in order to avoid potential hazards that could cause bodily injury, property damage, or...

  • Page 30: Connecting To A Power Source

    Always use the TOSHIBA AC adaptor that was provided with your device, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the device. Use of an incompatible AC adaptor could cause fire or damage to the device possibly resulting in serious injury.
  • Page 31 Getting Started Connecting to a power source AC adaptor Power cord/cable AC adaptor cord (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the device: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to...

  • Page 32: Charging The Main Battery

    Getting Started Charging the main battery Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.

  • Page 33: Using The Device For The First Time

    Getting Started Using the device for the first time Using the device for the first time The device is now ready for you to turn it on and begin using it, see “Exploring Your Device’s Features” on page NOTE When opening or closing the display panel, place one hand on the palm rest to hold the device in place and use the other hand to slowly open or close the display panel.

  • Page 34: Registering Your Device With Toshiba

    Registering your device with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your Product. Product registration can be completed by one of three methods: From the Toshiba Web site at register.toshiba.com: Type in the requested information and complete the registration process.

  • Page 35: To Restart Your Device

    Getting Started To Restart your device Pressing the power button before shutting down the ® Windows operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is being accessed, you may lose data or damage the disk/disc and/or drive.

  • Page 36: To Place Your Device In Sleep Mode

    Getting Started To place your device in Sleep mode Highlight , and then click or touch the Restart Restart option. The device closes all open applications, and restarts the operating system. To place your device in Sleep mode From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge.

  • Page 37: Adding Optional External Devices

    Adding memory Your computer comes with enough memory to run most of today’s popular applications. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory module.

  • Page 38: Creating Recovery Media

    Creating recovery media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs, please visit the Toshiba web site at accessories.toshiba.com It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media.
  • Page 39 Getting Started Recovering the Internal Storage Drive NOTE During the recovery process your device must be connected to an external power source via the AC adaptor. NOTE When you create recovery media, only the operating system files, applications, and drivers originally shipped with the device are backed up to the external media and can be restored from this media.
  • Page 40 Getting Started Recovering the Internal Storage Drive The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box Select from the drop-down list, USB Flash depending on the type of external media you want to use.

  • Page 41: Restoring From Recovery Media

    Getting Started Recovering the Internal Storage Drive NOTE If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.), so that you will know in which order to insert the discs during recovery.

  • Page 42: Refresh Your Pc (With User's Data)

    Using “Refresh your PC” recovers your internal storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data back- up. Please make a complete back up of your data to external media before executing the recovery. For more information, see “Backing up your work”...
  • Page 43 Getting Started Recovering the Internal Storage Drive From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. ® When the Windows charms appear click or touch the ) charm.

  • Page 44: Reset Your Pc

    Getting Started Recovering the Internal Storage Drive Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 65). Click or touch the button to begin.
  • Page 45 Getting Started Recovering the Internal Storage Drive From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. ® When the Windows charms appear click or touch the ) charm.
  • Page 46 Getting Started Recovering the Internal Storage Drive Click or touch the button. Next The “Do you want to fully clean your drive?” screen appears. (Sample Image) Do you want to fully clean your drive screen Select one of the following options: ❖...

  • Page 47: Installing Drivers And Applications

    NOTE Selecting the “Fully clean the drive” option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your device. To reinstall drivers and applications:...

  • Page 48: Using The Toshiba Dual Pointing Device

    Touch pad Touch pad primary Touch pad secondary button button (Sample Illustration) TOSHIBA Dual Pointing Device buttons ® —Moves the cursor and AccuPoint II pointing device selects items on the screen. To move the cursor, gently push the pointing device in the direction you want the cursor to move.

  • Page 49: Using The Touch Pad

    The touch pad driver is pre-installed on your device. If this driver is removed, the touch pad and touch pad buttons will not work. You will need to reinstall the touch pad driver using the TOSHIBA Application Installer. For more information, see “TOSHIBA Application Installer”...
  • Page 50 Getting Started Using the TOSHIBA Dual Pointing Device Refer to the table below for specific instructions on performing each operation. NOTE pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse connected to your device.
  • Page 51 Getting Started Using the TOSHIBA Dual Pointing Device Do the following: Example: Right-click an Move the pointer to the item you want to right-click. item Press and release the secondary control button. This feature varies by program. Check your program...

  • Page 52: Adjusting Touch Pad Settings

    Touch pad setting options vary by device model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, press .

  • Page 53: Using External Display Devices

    Getting Started Using external display devices Connect the external device’s video or USB cable to the port on your device and to the external device. Connect the external device’s power cable to a live electrical outlet (if applicable). Turn on the external device (if applicable). Your device may automatically detect the external device.

  • Page 54: Connecting An External Monitor Or Projector

    Getting Started Using external display devices the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your device should automatically detect the external display device. Connecting an external monitor or projector You can easily attach an external monitor or projector to your device if you need a larger screen.

  • Page 55: Directing The Display Output When Your Device Is In Tablet Mode

    Getting Started Using external display devices This cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window NOTE The ( ) + keys navigate through the options without...

  • Page 56: Adjusting The Quality Of The External Display

    Getting Started Customizing your device’s settings Select Second screen (Sample Image) Display options window Select the desired display setting. Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings.

  • Page 57: Caring For Your Device

    Getting Started Caring for your device Caring for your device This section gives tips on cleaning and moving your device. For information about taking care of your device’s battery, “Taking care of your battery” on page NOTE Please handle your device carefully to avoid scratching or damaging the surface.

  • Page 58: Chapter 3: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the device’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your device to reconnect, or your battery runs out of charge while you are working, you will lose all work since you...
  • Page 59 Learning the Basics Computing tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.

  • Page 60: Attaching And Detaching The Keyboard

    Learning the Basics Attaching and detaching the keyboard Attaching and detaching the keyboard To attach the keyboard: ❖ Align the guides on the keyboard bracket to the guide points at the bottom edge of the tablet and gently press the tablet straight down into the bracket until it clicks in place.

  • Page 61: Using The Keyboard

    Used in combination with the key, function keys marked with icons execute specific functions on the device. For example, turns the touch pad ON/OFF. For more information, see “TOSHIBA Function Keys” on page 129. ® Special Windows keys ®...

  • Page 62: Backlit Keyboard Dock

    Learning the Basics Backlit keyboard dock ❖ —Has a similar function as the Application key secondary mouse button Backlit keyboard dock Your keyboard may have a backlight illumination feature. If the keyboard backlight setting is set to Auto, the backlight turns on when you type on the keyboard and turns off after a certain interval when you stop typing.

  • Page 63: Mouse Properties

    Learning the Basics Mouse properties —Touch and hold an item for a moment and then, Drag without lifting your finger, move the item until you reach the target position. For example, drag items on any app screen to reposition them. —To swipe or slide, quickly move your finger Swipe or slide across the surface of the screen without pausing.

  • Page 64: Starting An App

    Learning the Basics Starting an app ❖ Pointer Options ❖ Wheel ❖ Hardware ❖ Device Settings You may see additional categories depending on your particular pointing device. Adjust the settings as desired, and then click or touch Starting an app To Start an app on the Start screen, move your pointer over the appropriate tile and click or touch to open.

  • Page 65: Saving Your Work

    Learning the Basics Saving your work Below is an example using the Search field to start an app: Move your pointer to the upper-right corner of the screen ® or swipe in from the right edge. When the Windows charms appear click or touch the ) charm.

  • Page 66: Toshiba's Online Resources

    Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.

  • Page 67: Chapter 4: Mobile Computing

    Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your device to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.

  • Page 68: Battery Notice

    The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system’s battery life under any conditions other than the...

  • Page 69: Power Management

    The battery needs to be charged before you can use it to power the device. Always use the AC adaptor specified by Toshiba. You can order a Toshiba AC adaptor from Toshiba’s Web site at accessories.toshiba.com. NOTE Battery charge time may vary depending on the applications, power management settings, and features used.

  • Page 70: Charging The Rtc Battery

    Mobile Computing Charging batteries TECHNICAL NOTE: The recharging of the battery may not occur when your device is using all of the power provided by the AC adaptor to run applications, features, and devices. Your device's Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge.

  • Page 71: Monitoring Battery Power

    Mobile Computing Monitoring battery power NOTE Depending on your system, the RTC battery may only charge while the device is turned on. To recharge the RTC battery, plug the device into a live electrical outlet and leave the device powered on for 24 hours.

  • Page 72: Determining Remaining Battery Power

    Mobile Computing Monitoring battery power HINT: Be careful not to confuse the battery light ( ), the power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using ®...

  • Page 73: What To Do When The Main Battery Runs Low

    Mobile Computing Monitoring battery power TECHNICAL NOTE: The device drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The device calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.

  • Page 74: Conserving Battery Power

    Mobile Computing Monitoring battery power Double-click or touch to display the battery Battery options. (Sample Image) Advanced settings tab of Power Options screen Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using the device depends on a number of factors, such as: ❖...

  • Page 75: Power Plans

    Mobile Computing Monitoring battery power These power-saving options control the way in which the device is configured. By using them, you can increase the length of time you can use the device before you need to recharge the battery. ® Microsoft has combined these options into preset Power Plans.

  • Page 76: Using The Eco Power Plan

    Mobile Computing Using the eco power plan NOTE To edit a plan or to edit advanced settings, continue to the following steps. Click or touch to choose the Change plan settings plan you want to edit. This screen allows you to change basic settings. Click or touch Change advanced power settings access settings for battery notification levels, internal...

  • Page 77: Changing The Main Battery

    If you find that a new battery is needed, contact the location where you purchased the device for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery.

  • Page 78: Maintaining Your Battery

    ❖ Always travel with the device in a carrying case. Toshiba offers a choice of carrying cases for the device. They all provide plenty of extra space for manuals, power cords, and compact discs.
  • Page 79 Before using your device aboard an aircraft, make sure the Wireless antenna is OFF (Airplane mode is ON) if your device has wireless LAN capability. NOTE To enable or disable wireless communication, use the For more information see “TOSHIBA Function Keys” on page 129.

  • Page 80: Chapter 5: Exploring Your Device's Features

    Chapter 4 Exploring Your Device’s Features In this chapter, you will explore some of the special features of your device. Exploring the Start screen The Start screen is the launching pad for everything you can ® do in the Windows operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.

  • Page 81: Charms

    Exploring Your Device’s Features Exploring the Start screen For detailed information on the new Windows 8 functionality, ® refer to the Windows Help and Support. App tiles ® (Sample Image) Windows Start screen Charms ® Use the Windows charms to start apps, find documents, set up system components, and perform most other computing tasks.

  • Page 82: Tiles

    Exploring Your Device’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can use its features to start applications, find documents, set up system components, and perform most...
  • Page 83 Exploring Your Device’s Features Exploring the desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking or touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in a window to the desktop area.

  • Page 84: Windows Store

    Exploring Your Device’s Features ® Windows Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short description of the task appears.

  • Page 85: Setting Up For Communications

    Next Your device should then be connected. NOTE To enable or disable wireless communication, use the key. For more information see “TOSHIBA Function Keys” on page 129. NOTE When Airplane mode is OFF, the wireless indicator light will be lit.

  • Page 86: Connecting Your Device To A Network

    Exploring Your Device’s Features Exploring audio features Connecting your device to a network You can connect your device to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network administrator. Many hotels, airports, ®...

  • Page 87: Using External Speakers Or Headphones

    Exploring Your Device’s Features Exploring audio features When you have finished recording, click or touch the button. Stop Recording dialog box appears. Save As To save the file, type a file name, and then click or touch Save Using external speakers or headphones NOTE To locate your headphone/microphone jack, please refer to your Quick Start document.

  • Page 88: Using The Web Camera

    Exploring Your Device’s Features Using the Web Camera Using the Web Camera Your device comes with two built-in Web Cameras. With these Web Cameras you can do the following: ❖ Take pictures and record videos with your device ❖ Chat with others and have them see you while using instant messaging (IM) programs ❖...

  • Page 89: Inserting Memory Media

    Exploring Your Device’s Features Using the Memory card reader Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. Turn the media so that the contacts (metal areas) are face down.
  • Page 90 Exploring Your Device’s Features Using the Memory card reader Highlight, and then click or touch the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays Safe to Remove Hardware...

  • Page 91: Chapter 6: Utilities

    ❖ eco Utility® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Key ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ PC Health Monitor...

  • Page 92: Eco Utility

    Utilities ® eco Utility ® eco Utility ® The eco Utility monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. ® To access the eco Utility From the Start screen begin typing eco Utility Click or touch eco Utility...

  • Page 93: Password Utility

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your device.
  • Page 94 Utilities Password Utility To set a supervisor password: To access Supervisor Password from the Start screen begin typing Password Utility Click or touch Password Utility (Sample Image) Supervisor Password tab Click or touch Supervisor Password Click or touch Enter your password, and then enter it again to verify. Click or touch NOTE Under User Policy, this option may or may not ask for...

  • Page 95: Using A User Password

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your device.
  • Page 96 Utilities Password Utility Click or touch User Password (Sample Image) User Password tab Click or touch Enter your password, and then enter it again to verify. Click or touch Click or touch to save your password as a text file. NOTE Password Utility will suggest “memo.txt”...

  • Page 97: Deleting A User Password

    Utilities Password Utility Deleting a user password To cancel the power-on password function: To access User Password from the Start screen begin typing Password Utility Click or touch Password Utility A pop-up screen appears asking for a password. Enter your password, and then click or touch Verify Click or touch Delete...

  • Page 98: System Settings

    Utilities System Settings System Settings System Settings is the TOSHIBA configuration management ® tool available through the Windows operating system. To access it: To access System Settings from the Start screen begin typing System Settings Click or touch System Settings The System Settings screen appears.
  • Page 99 Utilities System Settings ❖ —Allows you to change the sequence in Boot Options which your device searches the drives for the operating system ❖ —Allows you to configure boot priority Boot Priority settings. ❖ —Allows you to turn on the Panel open/Power on device when opening the display panel while the device is turned off.

  • Page 100: Function Key

    Function Key NOTE The Function options are disabled by default. TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at the edge of the screen. These settings turn notifications ON/OFF.
  • Page 101 Utilities Function Key ❖ Cursor overlay ❖ Numeric overlay (Sample Image) Function Key, detached from keyboard dock With the device detached from the keyboard dock, you can turn notifications ON/OFF for the power plan.

  • Page 102: Recovery Media Creator

    Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating recovery media”...

  • Page 103: Toshiba Application Installer

    Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your device. To reinstall drivers and applications: To access TOSHIBA Application Installer from the Start screen begin typing...

  • Page 104: Pc Health Monitor

    This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA device. It may also be used to help diagnose problems should the device require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may use this information for quality assurance analysis.

  • Page 105: Chapter 7: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter. Problems that are easy to fix Your program or application stops responding.

  • Page 106: Problems When You Turn On The Device

    If Something Goes Wrong Problems when you turn on the device If you are working in a program that suddenly freezes, chances are the program has stopped responding. You can exit the program without shutting down the operating system or closing other programs. To close a program that has stopped responding: Press , and...
  • Page 107 If Something Goes Wrong Problems when you turn on the device If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp. Verify that the device is on by looking at the Power button. If the button is glowing, the device is on.

  • Page 108: The Windows Operating System Is Not Working

    Once the battery has been trickle- charged, it may begin working correctly again. If the trickle-charging does not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. The battery light is blinking when the device is on.

  • Page 109: Using Startup Options To Fix Problems

    If Something Goes Wrong ® The Windows operating system is not working ❖ The operating system takes a long time to start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.
  • Page 110 If Something Goes Wrong ® The Windows operating system is not working Reset your device ❖ All of your personal files and apps are removed ❖ Your device settings are changed back to their defaults For more information, see “Reset your PC” on page Advanced options Choosing this option presents you with another set of options:...

  • Page 111: Internet Problems

    If Something Goes Wrong ® The Windows operating system is not working ❖ Enable boot logging Creates a file that lists all the drivers that are installed during startup ❖ Enable Safe Mode ® Starts Windows with a minimal set of drivers and services.

  • Page 112: The Windows Operating System Can Help You

    ❖ Click or touch one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device.

  • Page 113: Power And The Batteries

    If Something Goes Wrong Power and the batteries From the list of device(s), click or touch Device Manger To view the device(s) installed, double-click or touch the device type. The operating system displays the device Properties dialog box, which provides an array of tabs. They may include: ❖...
  • Page 114 After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. Visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your device, and for other product information.

  • Page 115: Keyboard Problems

    You will need to reinstall the touch pad driver located in the Application Installer. For more information, see “TOSHIBA Application Installer” on page 103. Display problems Here are some typical display problems and their solutions: The screen is blank.
  • Page 116 If Something Goes Wrong Display problems ❖ Check that the cable connecting the external monitor to the device is firmly attached. ❖ Try adjusting the contrast and brightness controls on the external monitor. ❖ Press to make sure the display priority is not set for the built-in screen.

  • Page 117: Disk Or Storage Drive Problems

    If Something Goes Wrong Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your device. Small bright dots may appear on your screen display when you turn on your device. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology.
  • Page 118 If Something Goes Wrong Disk or storage drive problems Right-click or touch the drive you wish to check. (Sample Image) Selecting the drive In the pop-up menu, click or touch Properties The drive’s Properties box appears. Click or touch the tab.

  • Page 119: Sound System Problems

    If Something Goes Wrong Sound system problems Click or touch the button. Optimize The system will display the status as it optimizes and defragments the drive. Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures.

  • Page 120: Wireless Networking Problems

    If Something Goes Wrong Wireless networking problems Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the device is on. Disable Sleep mode, turn off the device, and turn off the printer.
  • Page 121 NOTE To enable or disable wireless communication, use the For more information see “TOSHIBA Function F12 key. Keys” on page 129. ❖ Use IPCONFIG to verify that the device has a useful IP address - one other than the private address of ®...

  • Page 122: Develop Good Computing Habits

    If Something Goes Wrong Develop good computing habits ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases.

  • Page 123: Data And System Configuration Backup In The Windows Operating System

    If Something Goes Wrong Develop good computing habits Your local computer store or book store sells a variety of self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the ® Windows operating system ®...
  • Page 124 If Something Goes Wrong Develop good computing habits In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click or touch Create ® The Windows operating system creates the restore point, automatically stamps it with the current date and...
  • Page 125 If Something Goes Wrong Develop good computing habits Backing up your data or your entire device ® with the Windows operating system The most valuable component of your device system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your device system may be a recent backup...
  • Page 126 If Something Goes Wrong Develop good computing habits ® restore the Windows operating system to the state it was in prior to the installation, undoing any changes that the installation process introduced. ❖ Back up your critical data (see “Backing up your data or your entire device with the Windows®...

  • Page 127: If You Need Further Assistance

    Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com...

  • Page 128: Toshiba's Worldwide Offices

    Spain United States The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.

  • Page 129: Appendix A: Toshiba Function Keys

    NOTE These TOSHIBA Function keys are only available when your device is attached to the keyboard. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Lock (Instant security) ❖...

  • Page 130: Lock (Instant Security)

    Power Options window (see “Power Plans” on page 75). This TOSHIBA function key also allows you to enable notifications for power plans. The notifications are disabled by default. Sleep mode This TOSHIBA Function key places the computer into Sleep mode.

  • Page 131: Output (Display Switch)

    TOSHIBA Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.) ❖ PC screen only ❖...

  • Page 132: Display Brightness

    This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness. Disabling or enabling wireless devices This TOSHIBA Function key enables / disables ® the Wi-Fi antenna in your computer. The wireless modes are: ❖...

  • Page 133: Disabling Or Enabling The Numeric Overlay

    TOSHIBA Function Keys Functions Disabling or enabling the numeric overlay This TOSHIBA Function key enables/disables the numeric overlay. Disabling or enabling the scroll lock This TOSHIBA Function key enables/disables the scroll lock. Volume Mute This TOSHIBA Function key enables/disables volume mute on your computer.

  • Page 134: Keyboard Function Keys

    This TOSHIBA Function key takes a snapshot of your display screen. This TOSHIBA Function key allows you to zoom out. This TOSHIBA Function key allows you to zoom in. This TOSHIBA Function key decreases the speaker volume.

  • Page 135: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your device ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. Canada UL approved CSA approved United Kingdom Europe VDA approved...

  • Page 136: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your device. Acronyms The following acronyms may appear in this User’s Guide. Alternating Current Basic Input/Output System BIOS Blu-ray Disc Read-Only Memory BD-ROM bits per second Compact Disc Compact Disc Read-Only Memory CD-ROM...
  • Page 137 Glossary Dots Per Inch Digital Versatile (or Video) Disc Digital Versatile (or Video) Disc Read-Only DVD-ROM Memory external Serial Advanced Technology eSATA Attachment File Allocation Table Federal Communications Commission gigabyte gigabytes per second GBps Hard Disk Drive High-Definition Multimedia Interface HDMI High-Definition Multimedia Interface Consumer HDMI CEC...
  • Page 138 Glossary Radio Frequency Interference Read-Only Memory Real-Time Clock Secure Digital Synchronous Dynamic Random Access Memory SDRAM Solid State Drive Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User’s Guide. —A liquid crystal display (LCD) made active-matrix display from an array of liquid crystal cells using active-matrix...
  • Page 139 Glossary —A copy of a file, usually on a removable disk, kept in backup case the original file is lost or damaged. BIOS —See Basic Input/Output System (BIOS) —The speed at which a communication device, such baud rate as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily bits per second the same as bits per second).
  • Page 140 Glossary —A section of very fast memory in which frequently used cache information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s CPU cache, L1 cache, L2 cache main memory. See also CD-ROM —An individual compact disc.
  • Page 141 Glossary —A device that controls the transfer of data from a controller computer to a peripheral device and vice versa. For example, disk drives, monitors, keyboards, and printers all require controllers. Central Processing Unit (CPU) —See —A section of very fast memory residing between CPU cache the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute...
  • Page 142 Glossary —A round, flat piece of material, designed to be read from disc and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. disk Compare —A round, flat piece of material that can be magnetically disk influenced to hold information in digital form, and used in the production of magnetic disks, such as hard disks.
  • Page 143 Glossary —An external device that supports hot swapping and eSATA fast data transfer. Very useful in storing and transferring large files. —A computer program that is ready to run. executable file Application programs and batch files are examples of executable files. Names of executable files usually end with a .bat or .exe extension.
  • Page 144 One A/V component can control another while using this HDMI function, if connected with HDMI cables. See also —A feature of many Toshiba computers that saves Hibernation to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off.
  • Page 145 Glossary —A small image displayed on the screen that represents a icon function, file, or program. —A method of refreshing a computer screen, in interlaced which only every other line of pixels is refreshed. Interlaced monitors take two passes to create a complete screen non-interlaced image.
  • Page 146 Glossary —To move information from a storage device (such as a load hard disk) into memory for processing. —See local area network —A section of a disk that is recognized by the logical drive operating system as a separate disk drive. A system’s logical drives may differ from its physical drives.
  • Page 147 Glossary —A method of refreshing a computer screen, non-interlaced in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced —A disk for storing programs and data that non-system disk system disk.
  • Page 148 Glossary —An icon (usually an arrow) that moves on the screen pointer when you slide your finger across the touch pad or move a mouse. Used to point to and select/activate on-screen items, such as icons, menu items, and buttons. The shape and purpose of the pointer varies depending on the program you are using and what you are doing.
  • Page 149 Glossary —A monitor that RGB (Red, Green, Blue) monitor reproduces all colors by mixing red, green, and blue light in various combinations. —An eight-wire connector used to connect a RJ45 connector computer to a network. —Non-volatile memory that can ROM (Read-Only Memory) be read but not written to.
  • Page 150 Glossary ® —The symbol (in the MS-DOS operating system prompt system, generally a drive letter followed by a “greater than” sign) indicating where users are to enter commands. active-matrix display —See TFT display —To activate items displayed on the screen, such as Touch apps, setting icons, and on-screen buttons by touching them with your finger.

  • Page 151: Index

    Index care 77 changing 77 AC adaptor 30 charge indicator light 32 AC power 69 charge time 69 AC power light 30 charger 69 accessing charging 32 network 86 charging the real-time clock AccuPoint® (RTC) 70 primary button 48 conserving power 74 secondary button 48 determine remaining power 72 adding...
  • Page 152 31 enabling/disabling cursor control customize overlay 132 device settings 56 enabling/disabling numeric overlay enabling/disabling scroll lock 133 data/entire system backup enabling/disabling TOSHIBA Dual troubleshooting 125 Pointing Device 132 desktop ENERGY STAR® 24 creating new icon 83 exploring exploring the 82...
  • Page 153 37 wireless 85 notification area 84 keyboard notifications 84 attaching 60 detaching 60 online resources function keys 61 Toshiba 66 rotation lock 60 optional external devices special Windows® keys 61 adding 37 troubleshooting 115 using 61 keys password...
  • Page 154 74 power plan options 75 printer video cables 53 troubleshooting 119 Service Station 102 problem solving setting contacting Toshiba 127 low battery notifications 73 Startup options 109 setting up projector AC adaptor 30 connecting 54 communications 85...
  • Page 155 Toshiba Web site 34 slow Internet connection 111 worldwide offices 128 sound system 119 TOSHIBA Application Installer 103 trouble running programs 119 Toshiba Dual Pointing Device 48 URL address not found 111 TOSHIBA Function Keys Windows® operating system functions 129 not working 108...
  • Page 156 86 eco power plan 76 Memory card reader 88 touch pad 49 Web Camera 88 using the keyboard 61 using the Toshiba Dual Pointing Device 48 Utilities 91 video projector adjusting display 56 warranty standard limited warranty 28...

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