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MC31XX Series Mobile Computer User Guide...
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MC31XX Series Mobile Computer User Guide 72E-124289-02 Revision A May 2010...
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Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.
Revision History Changes to the original manual are listed below: Change Date Description -01 Rev A October 2009 Initial release. -02 Rev A May 2010 Add Windows Mobile 6.5.3 support with OEM version 02.27.0000, new memory configurations...
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MC31XX Series Mobile Computer User Guide...
Table of Contents Revision History ............................ iii About This Guide Introduction ............................xi Documentation Set ......................... xi Configurations............................xii Software Versions........................... xii Chapter Descriptions ..........................xiv Notational Conventions......................... xv Related Documents and Software ......................xvi Service Information..........................xvi Chapter 1: Getting Started Introduction ............................
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MC31XX Series Mobile Computer User Guide On Devices with Windows Mobile 6.X ................... 1-17 Chapter 2: Operating the MC31XX Introduction ............................2-1 Power Button ............................2-1 Windows CE Sample Applications Window ..................2-1 Windows CE Desktop .......................... 2-2 Windows CE Status Icons ........................2-2 Battery Unknown Icon ........................
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Table of Contents Performing a Cold Boot ......................2-23 Windows Mobile 6.1 Devices ......................2-23 Performing a Warm Boot ......................2-23 Performing a Cold Boot ......................2-24 Waking the Mobile Computer ......................2-24 Chapter 3: Using Bluetooth Introduction ............................3-1 Adaptive Frequency Hopping ......................
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MC31XX Series Mobile Computer User Guide Bonding with Discovered Device(s) ....................3-30 Bluetooth Settings .......................... 3-33 Device Info Tab ........................3-33 Services Tab ..........................3-33 Security Tab ..........................3-39 Discovery Tab .......................... 3-40 Virtual COM Port Tab ....................... 3-40 HID Tab ............................
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Table of Contents Cleaning Cradle Connectors ......................5-4 Cleaning Frequency ........................5-4 Troubleshooting ........................... 5-5 Mobile Computer ..........................5-5 Single Slot Serial/USB Cradle ......................5-7 Four Slot Charge Only Cradle ......................5-8 Four Slot Ethernet Cradle ......................5-8 Four Slot Spare Battery Charger ....................5-9 UBC Adapter ..........................
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MC31XX Series Mobile Computer User Guide...
The documentation set for the MC31XX is divided into guides that provide information for specific user needs. • MC31XX Series Quick Start Guide - describes how to use the MC31XXS andMC31XXR mobile computers. • MC3190G Quick Start Guide - describes how to use the MC3190G mobile computer.
MC31XX Series Mobile Computer User Guide Configurations This guide covers the following configurations: Data Operating Configuration Radios Display Memory Keypads Capture System MC3100R WPAN: Bluetooth Color 128 MB RAM/ 1D laser Windows 28, 38 or 48 256 MB Flash scanner in CE 6.0...
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About This Guide xiii The second line lists the operating system version and the build number. The last part of the build number represents the AKU number. For example, Build 20963.1.5.2 indicates that the device is running AKU version 1.5.2. OEM Version on Windows Mobile 6.X Devices To determine the OEM software version on a Windows Mobile 6.X device: >...
MC31XX Series Mobile Computer User Guide Fusion Software To determine the Fusion software version on a Windows Mobile 6.X or Windows CE 6.0 device: icon > > Wireless Strength Wireless Status Versions Chapter Descriptions Topics covered in this guide are as follows: •...
About This Guide Notational Conventions The following conventions are used in this document: • The term “mobile computer” refers to the Motorola MC31XX. • Italics are used to highlight the following: • Chapters and sections in this and related documents •...
Software type and version number Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions.
Battery • Regulatory Guide • Quick Start Guide. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise Mobility Support immediately. See Service Information on page xvi for contact information. Features There are three versions of the MC31XX mobile computers, the MC31XXS with 1D laser and 2D Imager, the MC31XXR with Rotating Scan Turret and the MC3190G with 1D laser and 2D Imager.
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1 - 2 MC31XX Series Mobile Computer User Guide Scan LED Indicator Rotating Scan (red/green) Turret Scan LED Indicators Beeper or Receiver (WLAN (red/green) only) Display Indicator LED Bar Charge LED Indicator (amber) Scan Buttons Keypad Microphone (WLAN only) Power...
Getting Started 1 - 3 Headset Jack (WLAN Scan Window only) Scan Window Speaker Headset Jack Handstrap Screws (WLAN only) Speaker Stylus Handstrap Stylus Holder Handstrap Latches MC31XXR MC31XXS MC31XXS and MC31XXR Mobile Computers (Back View) Figure 1-2 Rotating Scan Turret The MC31XXR mobile computer features a Rotating Scan Turret with three position stops.
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1 - 4 MC31XX Series Mobile Computer User Guide Scan LED Charge LED Indicators Indicator (red/green) (amber) Indicator LED Bar Display Scan Button Keypad Power Microphone Scan LED Indicator (red/green) Trigger Handstrap MC3190G Mobile Computer (Front View) Figure 1-4...
Getting Started 1 - 5 Stylus Silo Trigger Speakers Scan LED Indicator (red/green) Headset Jack MC3190G Mobile Computer (Back View) Figure 1-5 Mobile Computer Startup To start using the mobile computer: • Install the SD card. • Install the main battery. •...
1 - 6 MC31XX Series Mobile Computer User Guide NOTE Select SD cards with environmental and/or the write cycle performance specifications that meet or exceed the application requirements. To insert the SD card: Lift the SD card retaining door. Position the SD card, with the contacts down, into the SD card slot. The SD card corner notch fits into the slot only one way.
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Getting Started 1 - 7 Battery Insert Battery Figure 1-7 With the latches in the open position, replace the battery door, top first and press to close. Door Latches Insert Battery Door Figure 1-8 Rotate the latches (to the lock position) to lock the door in place. Close Latches Figure 1-9...
1 - 8 MC31XX Series Mobile Computer User Guide Battery Charging CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2. Use the mobile computer cradles, cables and spare battery chargers to charge the mobile computer main battery.
Getting Started 1 - 9 Insert the mobile computer into a cradle. See Chapter 4, Accessories for accessory setup. The mobile computer starts to charge automatically. The amber Charge LED Indicator indicates the charge status. See Table 1-1 on page 1-9 for charging indications.
1 - 10 MC31XX Series Mobile Computer User Guide To remove the stylus, slide the stylus out of the stylus holder. To store the stylus, push the stylus back into the stylus holder in the handstrap (MC31XXR/S) or stylus silo (MC3190G).
Getting Started 1 - 11 Waking the Mobile Computer The wakeup condition settings are used to define what actions wake up the mobile computer. The settings are configurable so they are subject to change/update. For more information see, Waking the Mobile Computer on page 2-24.
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1 - 12 MC31XX Series Mobile Computer User Guide With finger, press the battery clip in (at the top of the battery) and lift the battery out top first. WARNING Do not use a tool to remove the battery. Battery Clip...
Getting Started 1 - 13 Lift Door Figure 1-16 With two finger, press the battery toward the bottom of the mobile computer and lift the battery out top first. Do not use a tool to remove the battery. WARNING Press the Battery Toward Bottom of MC3190G Figure 1-17 Handstrap Removal and Replacement (MC31XXS/R) To remove the handstrap:...
1 - 14 MC31XX Series Mobile Computer User Guide Mounting #00 Phillips Strap Loop Clip Screwdriver Screws Mounting Clip Strap/Door Removal and Replacement (MC31XXS/R) Figure 1-18 To replace the handstrap: Feed the mounting clip through the strap loop. Secure the mounting clip to the housing using the two screws.
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Getting Started 1 - 15 Remove Handstrap from Battery Door Slot Figure 1-20 To install a new handstrap: Insert one end of the loop section into the mounting slot in the handle. Thread the other end of the loop section through the loop and pull to tighten the loop. Thread Loop Figure 1-21 Slip the button into the loop section.
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1 - 16 MC31XX Series Mobile Computer User Guide Thread Handstrap into Battery Door Slot Figure 1-23 Press the hook material against the loop material.
Getting Started 1 - 17 Turning Off the Radios On Device with Windows CE 6.0 WLAN Radio To turn off the WLAN radio tap the Fusion Signal Strength icon on the task tray and select Disable Radio. A red X appears across the icon indicating that the radio is disabled (off). Fusion Signal Strength Icon Fusion Signal Strength Icon Figure 1-24...
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1 - 18 MC31XX Series Mobile Computer User Guide Wireless Manager Window Figure 1-27 To enable or disable a wireless connection, tap its blue bar. To enable or disable all wireless connections, tap and hold the bar. To configure settings for a connection, tap...
The Sample Applications window links to sample applications. The sample applications are intended to be used by application developers as application development examples. These applications were not developed to support end users. Refer to the Application Guide for Motorola Enterprise Mobility Devices for the sample applications.
2 - 2 MC31XX Series Mobile Computer User Guide Windows CE Desktop The desktop displays the applications available with the Windows CE configurations. For information on using the ® ® Microsoft applications refer to the Microsoft Applications for Mobile and CE 6.0 User Guide, p/n 72E-78456-xx.
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Operating the MC31XX 2 - 3 Open Programs and Status Icons Desktop Display Button Start Button Window Title Keyboard Input Panel Button Scroll Status Icons Taskbar Figure 2-3 Taskbar Icons Table 2-1 Icon Description Indicates that the battery is charging. Indicates that the battery is fully charged (100% charged).
Programs Menu From the Start menu, tap Programs to open the Programs menu. The programs installed on the MC31XX with Windows CE display in the Programs menu. Refer to the Application Guide for Motorola Enterprise Mobility ® Devices, p/n 72-68901-xx and the Microsoft Applications for Mobile 6.1 and CE 6.0 User Guide, p/n...
Operating the MC31XX 2 - 5 Keyboard Input Panel Button Use the Keyboard Input Panel as an alternate input device. For more information, see Entering Information Using the Keyboard Input Panel on page 2-15. Desktop Display Button Use the Desktop Display button to minimize all open programs and display the desktop. •...
2 - 6 MC31XX Series Mobile Computer User Guide • Check the AutoHide checkbox to make the taskbar disappear, touch the bottom of the display to make the taskbar return. • Check the Show Clock checkbox to display the clock on the taskbar.
Operating the MC31XX 2 - 7 Connectivity Notification Adjust volume Open the Start Menu Battery Status Change the date and time Turn on or off radios Fusion Signal Strength Command Bar Soft Keys Today Screen Figure 2-7 To customize the Today screen, tap Start > Settings > Today icon. Use the Appearance tab to customize the background and the Items tab to change the list and order of items that appear on the screen.
2 - 8 MC31XX Series Mobile Computer User Guide Status Icons (Continued) Table 2-2 Icon Function Description Connectivity Connection is active. ActiveSync error Synchronization is occurring. Instant Message Notification that one or more instant messages were received. E-Mail Notification that one or more e-mail messages were received.
Operating the MC31XX 2 - 9 Command Bar Icons (Continued) Table 2-3 Icon Description The Bluetooth Communication icon appears in the task tray and indicates that the mobile computer is communicating with another Bluetooth device (Displays only if the StoneStreet One Bluetooth stack is enabled).
2 - 10 MC31XX Series Mobile Computer User Guide Battery Icon on the Title Bar Figure 2-10 You can also view the battery status using the Power window. When the main battery power falls below a predetermined level a Main Battery dialog box appears indicating the status of the main battery.
Operating the MC31XX 2 - 11 Digital Clock Analog Clock Time Icon Format Menu Figure 2-13 To display current date, time and appointments: Tap the Time icon to display the Time and Next Appointment dialog box. Current Date and Time Battery Status Icon Upcoming Appointments Time and Next Appointment Dialog Box...
2 - 12 MC31XX Series Mobile Computer User Guide Multiple Notifications Icon Figure 2-16 Locking the Mobile Computer (Windows Mobile 6.1 Only) NOTE On devices with Windows Mobile 6.5.3, the locking feature is different. See Locking the MC3100 on page C-10 for more information.
Operating the MC31XX 2 - 13 Password Locking Use the Password window to set a password to disable unauthorized access to the MC31XX. If the device is configured to connect to a network, use a strong (difficult to figure out) password NOTE to help protect network security.
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2 - 14 MC31XX Series Mobile Computer User Guide When the MC31XX is not used for a period of time and the user tries to access the device, the Password window appears. Enter Password Windows Figure 2-21 Enter the password to un-lock the device.
Use Microsoft ActiveSync to synchronize or copy information from the host computer to the mobile computer. For more information on ActiveSync, refer to the MC31XX Series Mobile Computer Integrator Guide. Entering Information Using Keypad The 28, 38 and 48-key alphanumeric keypads produce the 26-character alphabet (A - Z), numbers (0 - 9), function keys and assorted characters.
2 - 16 MC31XX Series Mobile Computer User Guide Interactive Sensor Technology This section describes the functionality of the Interactive Sensor Technology (IST) feature on the MC31XX. The IST supports the following features. • Power Management – manage power by configuring IST to control switching on/off the backlight, control suspend mode of the MC31XX by monitoring motion and orientation.
Operating the MC31XX 2 - 17 Free Fall Detection IST continuously monitors gravitational force on the MC31XX according to its current position. When the MC31XX free falls, IST detects the absence of gravitational force and records the event data if it detects a free fall more than 450 ms, which may indicate nearly a one meter drop.
2 - 18 MC31XX Series Mobile Computer User Guide Connecting a Wired headset To connect a wired headset to the MC31XX: Connect Headset to MC31XX Figure 2-25...
Operating the MC31XX 2 - 19 Using a Bluetooth Headset You can use a Bluetooth headset for audio communication when an audio enabled application is used. See Chapter 3, Using Bluetooth for information on connecting a Bluetooth device to the mobile computer. Ensure that the mobile computer’s volume is set appropriately before putting the headset on.
Practice quickly shows what tolerances to work within. NOTE Contact the Motorola Enterprise Mobility Support Center if chronic scanning difficulties develop. Decoding of properly printed bar codes should be quick and effortless.
The imager remains in this mode as long as you hold the scan button, or until it decodes a bar code. NOTE To enable Pick List Mode, download the Control Panel applet from the Support Central web site at http://www.motorola.com/enterprisemobility/support. Pick List can also be set in an application using a API command.
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2 - 22 MC31XX Series Mobile Computer User Guide Pick List Mode with Multiple Bar Codes Figure 2-28 Release the scan button. NOTE Imager decoding usually occurs instantaneously. The MC31XX repeats the steps required to take a digital picture (image) of a poor or difficult bar code as long as the scan button remains pressed.
Operating the MC31XX 2 - 23 Resetting the Mobile Computer Windows CE 6.0 Devices If the mobile computer stops responding to input, reset it. There are two reset functions, warm boot and cold boot. A warm boot restarts the mobile computer by closing all running programs. All data that is not saved is lost. A cold boot also restarts the mobile computer, but erases all stored records and entries from RAM.
2 - 24 MC31XX Series Mobile Computer User Guide As the mobile computer initializes Today screen appears. Performing a Cold Boot A cold boot restarts the mobile computer. The operating system and all applications are restarted. File storage is preserved and some drivers are initialized. Only perform a cold boot if a warm boot does not solve the problem.
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Operating the MC31XX 2 - 25 Windows CE 6.0 Wakeup Tab Figure 2-29 On Windows Mobile 6.1 devices, tap Start > Settings > System tab > Power icon > Wakeup tab. Windows Mobile 6.1 Wakeup Tab Figure 2-30...
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When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels. AFH coexistence allows Motorola mobile computers to operate in any infrastructure. The Bluetooth radio in this MC31XX operates as a Class 2 device power class. The maximum output power is 2.5mW and the expected range is 32.8 feet (10 meters).
The Microsoft stack supports Smart-pairing. For detailed information, refer to the Microsoft MSDN. Bluetooth Configuration By default, the MC31XX is configured to using the Microsoft stack. Refer to the MC31XX Series Mobile COmputer Integrator Guide, for information on switching between the Microsoft Bluetooth stack and the StoneStreet One Bluetooth stack.
Using Bluetooth 3 - 3 Bluetooth Services Table 3-1 Microsoft Bluetooth Stack StoneStreet One Bluetooth Stack Windows Mobile WinCE Windows Mobile WinCE Serial Port Service Serial Port Service Serial Port Service Serial Port Service Dial-Up Networking Dial-Up Networking Client Dial-Up Networking Client Client Service Service Service...
3 - 4 MC31XX Series Mobile Computer User Guide With Microsoft Bluetooth Stack Performing a cold boot retain the state of the Bluetooth radio prior to the cold boot. Warm Boot With StoneStreet One Bluetooth Stack Performing a warm boot turns off Bluetooth.
Using Bluetooth 3 - 5 Using Microsoft Bluetooth Stack with Windows Mobile 6.1 The following sections provide information on using the Microsoft Bluetooth stack with the Windows Mobile 6.1 operating system. Turning the Bluetooth Radio Mode On and Off Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the MC31XX.
3 - 6 MC31XX Series Mobile Computer User Guide Discovering Bluetooth Device(s) The MC31XX can receive information from discovered devices without bonding. However, once bonded, the MC31XX and a bonded device exchange information automatically when you turn the Bluetooth radio on. See Bonding with Discovered Device(s) on page 3-30 for more information.
Using Bluetooth 3 - 7 Enter Passcode Figure 3-5 Enter the Passcode on the other device. The device is added to the Bluetooth list. Bluetooth Connection Confirmation Figure 3-6 You are prompted to enter a passcode. If the device has a specific passcode, enter it in the Passcode field and tap Next.
3 - 8 MC31XX Series Mobile Computer User Guide • • Dial-up Networking • A2DP/AVRCP. See the following sections for information on these services. Object Push Services via Beam NOTE You can only send files to a remote device using the Beam function.
Using Bluetooth 3 - 9 Ensure that Bluetooth is enabled and discoverable on both devices. Ensure that the two devices are within 30 feet (10 meters) of one another. Tap Start > Contacts Navigate to the contact to transfer. Tap and hold on the contact until the pop-up menu appears. Contact Window Figure 3-9 Select Send Contact >...
3 - 10 MC31XX Series Mobile Computer User Guide Select the serial device in the list and then tap Next. Select a COM port from the drop-down list. Tap Finish. NOTE No connection is made at this point. An application must open the selected COM port to trigger Microsoft Bluetooth stack to open the connection.
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Using Bluetooth 3 - 11 On the COM Ports tab, click Add. Select the Incoming (device initiates the connection) option, then click OK. Note the number of the COM port that was added. Click OK. Click Start > All Programs > Microsoft ActiveSync. Click File >...
3 - 12 MC31XX Series Mobile Computer User Guide Using Microsoft Bluetooth Stack with Windows CE 6.0 The following sections provide information on using the Microsoft Bluetooth stack with Windows CE 6.0 operating system. Power Modes The Bluetooth radio switches between normal and low power modes automatically. When data transfer is required, the radio goes into normal mode.
Using Bluetooth 3 - 13 Tap Yes. The Bluetooth Enter PIN window appears. Enter PIN Figure 3-14 Enter the PIN on the other device. The device is added to the Trusted list. You are prompted to enter a PIN. If the device has a specific PIN, enter it in the PIN field and tap Next. If the device does not have a specific passcode, enter one in the Passcode field and tap Next.
3 - 14 MC31XX Series Mobile Computer User Guide Using Bluetooth StoneStreet One Bluetooth Stack The following sections provide information on using the Stone Street One Bluetooth stack. Turning the Bluetooth Radio Mode On and Off Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the MC31XX.
Using Bluetooth 3 - 15 NOTE Switching between Wizard Mode and Explorer Mode closes all active connections. Wizard Mode shows the devices and services in a simple Favorites view created by following the step-by-step wizard. Explorer Mode The Explorer Mode window is easy to navigate and provides greater control to users familiar with Bluetooth. The menu bar provides quick access to the options and tools used to connect to devices.
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3 - 16 MC31XX Series Mobile Computer User Guide NOTE If favorite connections have already been created, the Favorites screen displays. If no favorite connections have been created, the New Connection Wizard screen displays. Tap Menu > New Connection.The New Connection Wizard appears.
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Using Bluetooth 3 - 17 Discover Devices Dialog Box Figure 3-19 The discovered devices display in the Select Remote Device window. Select Remote Device Window Figure 3-20 Select a device from the list and tap Next. The MC31XX searches for services on the selected Bluetooth device.
3 - 18 MC31XX Series Mobile Computer User Guide Connection Favorite Options Window Figure 3-22 In the Favorite Name text box, enter a name for this service that will appear in the Favorite window. Tap Next. The Connection Summary window appears.
Using Bluetooth 3 - 19 File Transfer Services NOTE Shared folders are a security risk. To transfer files between the MC31XX and another Bluetooth enabled device: Ensure that OBEX File Transfer profile is enabled on the MC31XX. See Profiles Tab on page 3-42 for more information.
3 - 20 MC31XX Series Mobile Computer User Guide • Get File - copy the file from the remote device to the MC31XX. • Put File - copy a file from the MC31XX to the remote device. Creating a New File or Folder To create a new folder or file on the remote device: Tap and hold on the screen and select New >...
Using Bluetooth 3 - 21 Tap Start > Internet Explorer. The Internet Explorer window appears. In the address field, enter an internet address and tap the Enter button. The web page loads. NOTE Network Access profile is not supported. Dial-Up Networking Services Dial-up networking allows the user to connect the MC31XX to a Bluetooth Phone and use the Bluetooth Phone as a modem to connect to an office network or ISP.
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3 - 22 MC31XX Series Mobile Computer User Guide Connection Favorite Options Window Figure 3-27 In the Favorite Name text box, enter a name for this service that will appear in the Favorite window. Tap Next. The Connection Summary window appears.
Using Bluetooth 3 - 23 To end a session, tap the Connection icon and then tap Disconnect in the dialog box. Add a Dial-up Entry To add a dial-up entry: In the Select Dial-up Networking Entry window, tap and hold and then select Add Entry from the pop-up menu.
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3 - 24 MC31XX Series Mobile Computer User Guide NOTE If favorite connections have already been created, the Favorites screen displays. If no favorite connections have been created, the New Connection Wizard screen displays. Use the Connection Wizard to search for a Bluetooth device.
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Using Bluetooth 3 - 25 Tap OK. Tap OK to send the contact to the other device and display a confirmation dialog box on the other device to accept the contact. A Send Contact dialog appears. Tap Ok. Swapping Contacts To swap contacts with another device: NOTE Prior to swapping contacts, a default contact must be set up before attempting to send a contact.
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3 - 26 MC31XX Series Mobile Computer User Guide Fetching a Contact To fetch a contact from another device: NOTE Prior to sending and receiving contacts, a default contact must be set up before attempting to send a contact. Ensure that the MC31XX is connectable.
Using Bluetooth 3 - 27 Send Local Picture Window Figure 3-38 Navigate to the picture to send to the other device. Tap Open. Tap OK to send the picture to the other device and display a confirmation dialog box on the other device to accept the picture.
3 - 28 MC31XX Series Mobile Computer User Guide To establish a serial port connection: MC31XXUse the Connection Wizard to search for a Bluetooth serial device. Select the device and tap Next. The Connection Favorite Options window appears. In the Local COM Port: drop-down list select a COM port.
Using Bluetooth 3 - 29 In the Service Type drop-down list, select Active Sync. Tap OK. The MC31XX connects the PC and an ActiveSync session begins. Tap Finish. The Connection Favorite Options window appears. To end the session, tap the ActiveSync icon in the Favorite window and select Disconnect from the pop-up window.
3 - 30 MC31XX Series Mobile Computer User Guide Tap Next. Tap Connect. The MC31XX connects to the high-quality audio headset. For stereo headsets that can use hands-free services, connect to the hands-free service after connecting to the A2DP service: Tap Menu >...
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Using Bluetooth 3 - 31 Tap the Bluetooth icon and select Show BTExplorer. The BTExplorer window appears. Tap Menu > New Connection. The New Connection Wizard window appears. In the drop-down list, select Pair with Remote Device. Tap Next. The Select Remote Device window appears. NOTE Devices discovered previously are listed to save time.
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3 - 32 MC31XX Series Mobile Computer User Guide Pairing Status Window Figure 3-43 Tap Finish. The devices are successfully paired. The device name moves to the Trusted Devices window. Deleting a Bonded Device To delete a device no longer needed: Tap the Bluetooth icon and select Show BTExplorer.
Using Bluetooth 3 - 33 Tap OK to create the bond. The MC31XX can now exchange information with the other device. Bluetooth Settings Use the BTExplorer Settings window to configure the operation of the BTExplorer application. Tap Menu > Settings. The BTExplorer Settings window appears. Device Info Tab Use the Device Info tab to configure the MC31XX’s Bluetooth connection modes.
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3 - 34 MC31XX Series Mobile Computer User Guide Tap Add. The Add Local Service window displays. Add Local Service Window Figure 3-47 In the list, select a service to add. Tap OK. The Edit Local Service window displays for the selected service.
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Using Bluetooth 3 - 35 Dial-up Networking Information Data Table 3-4 Item Description Local COM Port Select the COM port. Local Baud Rate Select the communication baud rate. Local Port Options Select the port option. File Transfer Service File transfer allows other Bluetooth devices to browse files. BTExplorer Settings - File Transfer Information Figure 3-49 File Transfer Information Data...
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3 - 36 MC31XX Series Mobile Computer User Guide Headset Audio Gateway Service Headset Service Audio Gateway allows connection to headset devices. BTExplorer Settings - Headset Audio Gateway Figure 3-50 Headset Audio Gateway Data Table 3-6 Item Description Service Name Lists the name of the audio service.
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Using Bluetooth 3 - 37 OBEX Exchange Information Data Table 3-7 Item Description Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt. Do not allow clients to push objects Disables clients from pushing objects to the MC31XX. Inbox Directory Select a directory where another Bluetooth device can store files.
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3 - 38 MC31XX Series Mobile Computer User Guide BTExplorer Settings - Serial Port Services Figure 3-53 Serial Port Services Data Table 3-9 Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt.
Using Bluetooth 3 - 39 Audio Video Remote Control Service Audio Video Remote Control hosts connections from Bluetooth devices supporting audio remote-control functionality. BTExplorer Settings - Audio Video Remote Control Figure 3-55 Audio Video Remote Control Data Table 3-11 Item Description Service Name Lists the name of the audio service.
3 - 40 MC31XX Series Mobile Computer User Guide Security Tab Data Table 3-12 Item Description Use PIN Code (Incoming Select for automatic use of the PIN code entered in the PIN Code text box. Connection) It is recommended not to use this automatic PIN code feature. See...
Using Bluetooth 3 - 41 BTExplorer Settings - Virtual COM Port Tab Figure 3-58 Virtual COM Port Tab Data Table 3-14 Item Description COM5:Bluetooth Enable or disable COM Port 5. COM9:Bluetooth Enable or disable COM Port 9. COM11:Bluetooth Enable or disable COM Port 11. COM21:Bluetooth Enable or disable COM Port 21.
3 - 42 MC31XX Series Mobile Computer User Guide BTExplorer Settings - HID Tab Figure 3-59 HID Tab Data Table 3-15 Item Description Enable Key Repeat Enables key repeat functionality. Delay To increase key repeat delay, drag the Delay slider to the right. To decrease key repeat delay, drag the Delay slider to the left.
Using Bluetooth 3 - 43 System Parameters Tab BTExplorer Settings - System Parameters Tab Figure 3-61 System Parameters Tab Data Table 3-16 item Description Page Timeout Sets the amount of time the MC31XX searches for a device before moving on the next device. Link Supervision Timeout Sets the amount of time that the MC31XX will wait for a device to come back into range after it has gone out of range.
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Chapter 4 Accessories Introduction The MC31XX accessories provide a variety of product support capabilities. Accessories include cradles, cables and spare battery chargers. Table 4-1 lists the MC31XX accessories. MC31XX Accessories Table 4-1 Accessory Part Number Description Cradles Single Slot Serial/USB Cradle CRD3000-1001RR Charges the mobile computer main battery and a spare battery, and synchronizes the mobile computer with a...
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4 - 2 MC31XX Series Mobile Computer User Guide MC31XX Accessories (Continued) Table 4-1 Accessory Part Number Description Power Supply for Single Slot KT-14000-148R Provides power to the Single Slot Serial/USB Cradle Serial/USB Cradle and Four Slot Battery Charger. Power Supply for Four Slot...
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Accessories 4 - 3 MC31XX Accessories (Continued) Table 4-1 Accessory Part Number Description Headset Adapter Cable: 25-124389-01R Connects a headset with unique Quick Disconnect MC3100 2.5 mm jack with Connector to the mobile computer. Bare wires can be unique locking screw to bare soldered to user defined unique Quick Disconnect wires Connector.
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4 - 4 MC31XX Series Mobile Computer User Guide MC31XX Accessories (Continued) Table 4-1 Accessory Part Number Description MC31XXR/S Handstrap SG-MC3123243-01R Replacement handstrap for MC31XXR and MC31XXS. MC31XX 1X Battery Door KT-128372-01R Replacement 1X battery door for MC31XXR and MC31XXS.
Accessories 4 - 5 Single Slot Serial/USB Cradle CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2. The Single Slot Serial/USB cradle: • Provides 5.4VDC power for operating the mobile computer, charging the battery and charging a spare battery.
4 - 6 MC31XX Series Mobile Computer User Guide USB Port Serial Port Spare Battery Indicator Spare Battery LED Bar Charging Slot Battery Clip Charge LED Indicator (amber) Power Port Mobile Computer Slot Spare Battery Charging Single Slot Serial/USB Cradle Figure 4-1 When charging is complete, remove the mobile computer from the mobile computer slot.
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Accessories 4 - 7 LED Charging Status Indicators Table 4-2 Indication Mobile Computer Charging (LED on mobile computer) Mobile computer not placed correctly in the cradle; cable not connected correctly; charger is not powered. Fast Blinking Amber Error in charging; check placement of mobile computer. Slow Blinking Amber Mobile computer is charging.
4 - 8 MC31XX Series Mobile Computer User Guide Four Slot Cradles CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2. There are two four slot cradles, Four Slot Charge Only cradle and Four Slot Ethernet cradle. The Four Slot Ethernet cradle provides Ethernet communications.
Accessories 4 - 9 Power LED The green Power LED (only on the Four Slot Charge Only cradle) lights to indicate that the Four Slot Charge Only cradle is connected to a power source. Speed LED The green Speed LED (only on the Four Slot Ethernet cradle) lights to indicate that the transfer rate is 100 Mbps. When it is not lit it indicates that the transfer rate is 10 Mbps.
4 - 10 MC31XX Series Mobile Computer User Guide Four Slot Spare Battery Charger CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2. The Four Slot Spare Battery Charger simultaneously charges up to four spare batteries.
• Provide serial connection through the serial pass-through port for communication with a serial device, such as a host computer. For communication setup procedures, refer to the MC31XX Series Mobile Computer Integrator Guide. •...
4 - 12 MC31XX Series Mobile Computer User Guide Snaps Cables Figure 4-4 Battery Charging and Operating Power Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2. CAUTION The MC31XX Communication/Charge cables can charge the mobile computer battery and supply operating power.
Accessories 4 - 13 Universal Battery Charger (UBC) Adapter CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2. The UBC Adapter can be used with a power supply as a standalone spare battery charger or it can be used with the four station UBC2000 to simultaneously charge up to four spare batteries.
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4 - 14 MC31XX Series Mobile Computer User Guide POWER READY or STANDBY or FAULT (Green) (Flashing Yellow) (Solid Yellow) CHARGING (Solid Yellow) UBC Adapter LEDs Figure 4-6 UBC Adapter Charge LED Status Indications Table 4-3 Indication Description POWER Green Power is connected to the UBC Adapter.
Accessories 4 - 15 Plastic Holster The Plastic Holster provides a holder for the mobile computer. It consists of a mobile computer holder and a detachable belt clip. Press the release button to remove the detachable belt clip. Release Button Detachable Belt Clip Mobile Computer Holder Plastic Holster...
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4 - 16 MC31XX Series Mobile Computer User Guide Insert Mobile Computer Remove Mobile Computer Insert and Remove the Mobile Computer Figure 4-9...
Accessories 4 - 17 Fabric Holster The Fabric Holster provides a soft holder for the mobile computer. It consists of a fabric mobile computer holder, a detachable shoulder strap and a detachable belt clip. Press the release button to remove the detachable belt clip. Figure 4-10 to remove the detachable clip see Figure 4-11 on page 4-17...
4 - 18 MC31XX Series Mobile Computer User Guide Shoulder Strap Remove the detachable belt clip (see Figure 4-10 on page 4-17) and attach the shoulder strap. Shoulder Strap Clip Release Attach the Fabric Holster To the Shoulder Strap Figure 4-12 The Fabric Holster holds the mobile computer on a belt or waist band.
Never use an actual pen or pencil or other sharp object on the surface of the MC31XX screen. Motorola recommends using a screen protector, p/n KT-122010-01R. • The touch-sensitive screen of the MC31XX is glass. Do not to drop the MC31XX or subject it to strong impact.
MC31XX Series Mobile Computer User Guide • A screen protector is applied to the MC31XX. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include: • Protection from scratches and gouges •...
Always wear eye protection. Read warning label on compressed air and alcohol product before using. If you have to use any other solution for medical reasons please contact Motorola for more information. WARNING Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.
5 - 4 MC31XX Series Mobile Computer User Guide Repeat at least three times. Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area. Use a dry cotton tipped applicator and repeat steps 4 through 6.
Incorrect cable See the system administrator or refer to the MC31XX Series configuration. Mobile Computer Integrator Guide. Communication See the system administrator or refer to the MC31XX Series software was Mobile Computer Integrator Guide.
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5 - 6 MC31XX Series Mobile Computer User Guide Troubleshooting the Mobile Computer (Continued) Table 5-1 Problem Cause Solution Mobile computer turns Mobile computer is The mobile computer turns off after a period of inactivity. This itself off. inactive. period can be set from one to five minutes, in one-minute intervals.
Maintenance and Troubleshooting 5 - 7 Single Slot Serial/USB Cradle Troubleshooting the Single Slot Serial/USB Cradle Table 5-2 Symptom Possible Cause Solution Mobile computer Cradle is not receiving power. Ensure the power cable is connected securely to both amber Charge LED the cradle and to AC power.
5 - 8 MC31XX Series Mobile Computer User Guide Four Slot Charge Only Cradle Troubleshooting the Four Slot Charge Only Cradle Table 5-3 Problem Cause Solution Mobile computer amber Cradle is not receiving power. Ensure the power cable is connected securely to Charge LED Indicator does both the cradle and to AC power.
Incorrect cable configuration. See the system administrator or refer to the incomplete. MC31XX Series Mobile Computer Integrator Guide. Ethernet connection error. Link See the system administrator. Probable Ethernet LED is not lit (see Link LED on connection error.
5 - 10 MC31XX Series Mobile Computer User Guide UBC Adapter Troubleshooting the UBC Adapter Table 5-6 Symptom Possible Cause Solution Battery Charging Spare battery is not Remove and re-insert the spare battery into the charging slot, LED does not light correctly seated.
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Incorrect cable See the system administrator or refer to the MC31XX Series transmitted data was configuration. Mobile Computer Integrator Guide. incomplete. Communication See the system administrator or refer to the MC31XX Series software is not installed Mobile Computer Integrator Guide.
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Appendix A Technical Specifications Mobile Computer and Accessory Technical Specifications Table A-1 summarizes the mobile computer technical specifications and intended operating environments. Table A-2 summarizes the accessory technical specifications and the intended operating environments. MC31XX Technical Specifications Table A-1 Item Description Physical Characteristics Dimensions...
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A - 2 MC3000 User Guide MC31XX Technical Specifications (Continued) Table A-1 Item Description Battery Standard: Rechargeable Lithium-Ion 2740 mAh minimum (3.7V) Extended Life: Rechargeable Lithium-Ion 4800 mAh minimum (3.7V) Expansion Slot User accessible SD/MMC slot up to 8 GB; approved for memory expansion only Network Connections High-speed USB client, full-speed USB host, Bluetooth and WiFi.
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Antenna Internal antenna w/diversity Voice Communication Voice-over-IP ready, Wi-Fi™-certified, IEEE 802.11a/b/g direct sequence wireless LAN, Wi-Fi Multimedia™ (WMM), Motorola Voice Quality Manager (VQM) Wireless PAN Data and Voice Communications Bluetooth Class II, v2.1 with Enhanced Data Rate (EDR); integrated antenna...
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A - 4 MC3000 User Guide MC31XX Technical Specifications (Continued) Table A-1 Item Description EMI/RFI Batch Version USA: FCC Part 15 Canada: ICES 003 Class B EU: EN55022 Class B EN55024 Japan: CISPR 22, Class B Australia: AS3548 Laser Safety IEC Class2/FDA Class II in accordance with IEC60825-1/EN60825-1 Data Capture Specifications Options...
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Far: 17 cm (6.8 in.) Aiming Element (VLD) 655 nm +/- 10 nm Illumination Element (LED) 625 nm +/- 5 nm Motorola Interactive Sensor Technology Motion-sensor 3-axis accelerometer that enables motion-sensing applications on dynamic screen orientation, power management and free-fall detects Accessory Specifications...
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A - 6 MC3000 User Guide Accessory Specifications (Continued) Table A-2 Single Slot Four Slot Charge Four Slot Universal Serial/USB Cables Only and Spare Battery Battery Charger Cradle Ethernet Cradles Charger (UBC) Adapter Weight 0.60 lbs (0.27 kg) Charge only: 13.6 oz (386 g) 0.25 lbs (0.11 kg) 2.25 lbs (1.02 kg)
Appendix B Keypads Introduction The mobile computer is available with the following keypad configurations: • 28-key keypad • 38-key keypad • 48-key keypad. NOTE For information about using the soft keyboard input panel. For more information, see Entering Information Using the Keyboard Input Panel on page 2-15.
B - 2 MC31XX Series Mobile Computer User Guide 28-Key Keypad The 28-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is color-coded to indicate the alternate function key (blue) values and the alternate ALPHA key (orange) values. Note that keypad functions can be changed by an application so the mobile computer keypad may not function as described.
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Keypads B - 3 28-Key Descriptions (Continued) Table B-1 Description Scroll Up and Down Moves up and down from one item to another. Increases/decreases specified values. Increases and decreases volume when the blue FUNC key is activated and the up and down arrow keys are pressed.
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B - 4 MC31XX Series Mobile Computer User Guide 28-Key Descriptions (Continued) Table B-1 Description SPACE Space function by default. Shift Press and release the SHIFT key to activate the keypad alternate SHIFT functions. icon appears on the taskbar on WinCE devices and the icon appears at the bottom of the screen on Windows Mobile 6.1 devices.
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Keypads B - 5 28-key Keypad Input Modes (Continued) Table B-2 Orange Key Orange + Shift Keys Numeric Mode (Alpha Lowercase Mode) (Alpha Uppercase Mode) SHIFT + Key Press Press Press Press Press Press Press Press > Note: An application can change the key functions. The keypad may not function exactly as described.
B - 6 MC31XX Series Mobile Computer User Guide 38-Key Keypad The 38-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is color-coded to indicate the alternate function key (blue) values. Note that keypad functions can be changed by an application so the mobile computer keypad may not function as described.
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Keypads B - 7 38-Key Descriptions (Continued) Table B-3 Description Scan (yellow) Used in scanning applications, press to scan a bar code. Scroll Left and Right Moves left and right from one item to another by default. Produces a TAB when the blue FUNC key is activated and the right arrow key is pressed.
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B - 8 MC31XX Series Mobile Computer User Guide 38-Key Descriptions (Continued) Table B-3 Description Enter Executes a selected item or function. Period Produces a period for alpha entries and a decimal point for numeric entries. Comma Produces a comma by default.
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Keypads B - 9 38-key Keypad Input Modes (Continued) Table B-4 Orange + Shift Normal SHIFT + Key Orange + Key Blue + Key + Key ‘ ‘ < > Increase Brightness Increase Volume Decrease Brightness Decrease Volume Note: An application can change the key functions. The keypad may not function exactly as described.
B - 10 MC31XX Series Mobile Computer User Guide 48-Key Keypad The 48-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is color-coded to indicate the alternate function key (blue) values. Note, that keypad functions can be changed by an application so the mobile computer keypad may not function as described.
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Keypads B - 11 48-Key Descriptions (Continued) Table B-5 Description Orange Press the orange key to access the alternate navigation and selection functions. The icon appears on the taskbar on WinCE devices and the icon appears at the bottom of the screen on Windows Mobile 6.1 devices.
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B - 12 MC31XX Series Mobile Computer User Guide 48-key Keypad Input Modes Table B-6 Normal Shift + Key Blue + Key Increase Brightness Increase Volume Decrease Brightness Decrease Volume BKSP Backspace Backspace Space Note: An application can change the key functions. The keypad may not function exactly as described.
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Keypads B - 13 48-key Keypad Input Modes (Continued) Table B-6 Normal Shift + Key Blue + Key & Note: An application can change the key functions. The keypad may not function exactly as described.
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Appendix C Windows Mobile 6.5 Introduction This chapter describes the new features in the latest version of the operating system, OEM version, with Windows Mobile 6.5. These include: • Finger scrolling functionality • New Home screen • New Start menu •...
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C - 2 MC31XX Series Mobile Computer User Guide Status Bar Home Screen Tile Bar Open the Start Menu Tiles Windows Mobile Home Screen Figure C-1 Touch and hold the screen with your finger and move the Home screen up and down. As the application names move under the Information Status bar, information relevant to that application appear in the bar.
Windows Mobile 6.5 C - 3 Application Icon Application Information Information Bar Example Figure C-4 To customize the screen, tap > > . On the horizontal scroll, use to customize Home Settings Home Appearance the background and the to change the display format. Items Classic Today Screen The user can change to the classic Today screen layout that is used in Windows Mobile 6.1.
C - 4 MC31XX Series Mobile Computer User Guide Task Tray Icons Table C-1 Icon Name Description Wireless connection Wireless connection status icon. Indicates WLAN signal strength and opens the status Wireless Applications menu. Bluetooth Enabled icon appears in the task tray and indicates that the...
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Windows Mobile 6.5 C - 5 Status Bar Icons (Continued) Table C-2 Icon Description Icon Description Connectivity Connection is active. Connection is not active. Synchronization is occurring. Wi-Fi available. Wi-Fi in use. Audio All sounds are on. All sounds are off. Vibrate is on.
C - 6 MC31XX Series Mobile Computer User Guide Icon Bar Icons Table C-3 Icon Name Description Magnify Enlarges the screen. Connectivity Displays the Connectivity dialog box. Volume Displays the Volume dialog box. Power Displays the Power window. Clock & Alarms Opens the Clocks &...
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Windows Mobile 6.5 C - 7 Programs on the Start Screen Table C-4 Icon Name Description Icon Name Description ActiveSync Synchronize information Calendar Keep track of appointments between the MC3100 and a and create meeting host computer or the requests. Exchange Server.
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C - 8 MC31XX Series Mobile Computer User Guide Programs on the Start Screen Table C-4 Icon Name Description Icon Name Description Internet Connect a notebook Help Access on-line Help topics. Sharing computer to the Internet using the MC3100's data connection.
Windows Mobile 6.5 C - 9 Programs on the Start Screen Table C-4 Icon Name Description Icon Name Description Alarms Set the device clock to the Office Mobile Use the suite of Microsoft® date and time of your locale Office applications for your or to a visiting time zone mobile device;...
You can lock the MC3100 by disabling key presses and screen tap or by requiring a password or finger swipe. There are two types of locking features available; the standard Microsoft lock and the Motorola lock. NOTE You can make emergency calls even when the MC3100 is locked.
Windows Mobile 6.5 C - 11 Lock Screen Figure C-13 Drag to either the right or left side of the screen. If a password is set up, enter the password and then tap to unlock and display the Home screen, tap to unlock and display the Contacts window, tap to unlock and display the Messaging window.
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C - 12 MC31XX Series Mobile Computer User Guide From the drop-down list, select either Password type: Simple PIN Strong alphanumeric For a simple password, enter a four-digit password in the field. Password For a stronger password: Enter a seven character password in the field.
Windows Mobile 6.5 C - 13 Using the RS507 Hands-free Imager An RS507 Hands-free Imager can be used with the MC3100 to capture bar code data. To set up the RS507: Tap Start > Programs > BTScannerCtlPanel icon. If required, select the BT Scanner checkbox and then select the appropriate Com port from the drop-down list. Tap Save and Exit.
C - 14 MC31XX Series Mobile Computer User Guide PowerKey Action Window Figure C-19 Tap Suspend icon. The MC3100 goes into suspend mode. USB Configuration The MC3100 can be placed into any of the following USB modes: USB Client •...
802.11/802.11abg. A radio protocol that may be used by the WLAN radio card. Access Point. Access Point (AP) refers to Motorola’s Ethernet Access Point. It is a piece of communications equipment that manages communications between the host computer system and one or more wireless terminals. An AP connects to a wired Ethernet LAN and acts as a bridge between the Ethernet wired network and IEEE 802.11 interoperable...
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Glossary - 2 MC31XX Series Mobile Computer User Guide Bar Code. A pattern of variable-width bars and spaces which represents numeric or alphanumeric data in machine-readable form. The general format of a bar code symbol consists of a leading margin, start character, data or message character, check character (if any), stop character, and trailing margin.
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Glossary - 3 Codabar. A discrete self-checking code with a character set consisting of digits 0 to 9 and six additional characters: (“-”, “$”, “:”, “/”, “,”, and “+”). Code 128. A high density symbology which allows the controller to encode all 128 ASCII characters without adding extra symbol elements.
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Glossary - 4 MC31XX Series Mobile Computer User Guide ESN. Electronic Serial Number. The unique hardware number associated with a cellular device, which is transmitted to the system when the device communicates with the cellular system. Ethernet. Ethernet communication port. Allows a wired interface to a radio network.
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Glossary - 5 imaging scanning . Mobile computers with an integrated imager use digital camera technology to take a digital picture of a bar code, store the resulting image in memory and execute state-of-the-art software decoding algorithms to extract the data from the image. Intercharacter Gap.
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Mobile Computer. In this text, mobile computer refers to the Motorola handheld computer. It can be set up to run as a stand-alone device, or it can be set up to communicate with a network, using wireless radio technology.
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Glossary - 7 RS232. An Electronic Industries Association (EIA) standard that defines the connector, connector pins, and signals used to transfer data serially from one device to another. Scan Area. Area intended to contain a symbol. Scanner. An electronic device used to scan bar code symbols and produce a digitized pattern that corresponds to the bars and spaces of the symbol.
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Glossary - 8 MC31XX Series Mobile Computer User Guide Symbol Length. Length of symbol measured from the beginning of the quiet zone (margin) adjacent to the start character to the end of the quiet zone (margin) adjacent to a stop character.
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Index Numerics attaching strap/door assembly ....1-13 28-key keypad ......B-2 2-D bar codes .
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Index - 2 MC31XX Series Mobile Computer User Guide deleting bonded device ....3-32 security ....... . 3-2 data capture .
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Index - 3 holster, plastic ......4-4, 4-15 battery charging ......4-12 LED indicators .
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Index - 4 MC31XX Series Mobile Computer User Guide start menu ....... . . 2-4 starting the mobile computer .