Page 1
Catalyst 2960-S Switch Hardware Installation Guide August 2012 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-19732-04...
Page 2
OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks.
FlexStack Ports 1-19 RPS Connector 1-19 Cisco RPS 2300 1-19 AC Power Connector 1-20 Management Options 1-20 Network Configurations 1-21 Switch Installation C H A P T E R Preparing Safety Warnings Installation Guidelines Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 4
10/100 and 10/100/1000 Port Connections 2-26 Where to Go Next 2-26 Troubleshooting C H A P T E R Diagnosing Problems Switch POST Results Switch LEDs Switch Connections Bad or Damaged Cable Ethernet and Fiber-Optic Cables Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 5
Installing the Cisco Microsoft Windows 2000 USB Driver Installing the Cisco Microsoft Windows Vista USB Driver Uninstalling the Cisco Microsoft Windows USB Driver Uninstalling the Cisco Microsoft Windows XP and 2000 USB Driver Uninstalling the Cisco Microsoft Windows Vista USB Driver Catalyst 2960-S Switch Hardware Installation Guide...
Page 6
Contents Entering the Initial Configuration Information IP Settings Completing the Setup Program N D E X Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
The safety warnings for this product are translated into several languages in the Regulatory Compliance and Safety Information for the Catalyst 2960 and 2960-S Switches that ships with the product. The EMC regulatory statements are also included in that guide.
Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html...
C H A P T E R Product Overview The Catalyst 2960-S family of switches, also referred to as the switch, are Ethernet switches to which you can connect devices such as Cisco IP Phones, Cisco Wireless Access Points, workstations, and other network devices such as servers, routers, and other switches.
29 60 Ser ies Po E 10 Mode button and switch LEDs USB mini-Type B (console) port 10/100/1000 PoE+ ports RJ-45 console port SFP+ module slots Ethernet management port USB Type A port Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 11
1. Port numbering is from left to right, with port 1 on the far left. The first member of the pair (port 1) is above the second member (port 2). Module slot numbers are 49 and 50. Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 12
1. Port numbering is from left to right, with port 1 on the far left. The first member of the pair (port 1) is above the second member (port 2). Module slot numbers are 49, 50, 51, and 52. Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
The ports provide PoE+ support for devices compliant with IEEE 802.3af, IEEE 802.3at, and ePoE and also provide Cisco prestandard PoE support for Cisco IP Phones and Cisco Aironet Access Points. The maximum switch power output is either 740 W or 370 W, depending on the switch model. Intelligent power management allows flexible power allocation across all ports.
Category 6 unshielded twisted pair (UTP) cable. The 10BASE-T traffic can use Category 3 or Category 4 UTP cable. Cisco intelligent power management capabilities include enhanced power negotiation, power reservation, and per-port power policing. For information about configuring and monitoring PoE ports, see the switch software configuration guide on Cisco.com.
USB Type A to 5-pin mini-Type B cable. The USB console interface speeds are the same as the RJ-45 console interface speeds. If you use the USB console port, the Cisco Windows USB device driver must be installed on any PC connected to the console port (for operation with Microsoft Windows).
The interface supports Cisco USB flash drives with capacities from 64 MB to 1 GB. Cisco IOS software provides standard file system access to the flash device: read, write, erase, and copy, as well as the ability to format the flash device with a FAT file system.
Page 18
SFP-H10GB-CU5M= For information about SFP modules, see the SFP module documentation and the “Installing SFP and SFP+ Modules” section on page 2-20. For cable specifications, see Appendix B, “Connector and Cable Specifications.” Catalyst 2960-S Switch Hardware Installation Guide 1-10 OL-19732-04...
3. Only on switch models that support PoE. System LED Table 1-4 System LED Color System Status System is not powered on. Green System is operating normally. Amber System is receiving power but is not functioning properly. Catalyst 2960-S Switch Hardware Installation Guide 1-11 OL-19732-04...
Blinking amber The power supply in a switch has failed, and the RPS is providing power to the switch (redundancy has been allocated to this device). For information about the Cisco RPS 2300, see the “Related Publications” section. Master LED...
Page 21
Noncompliant cabling or powered devices can cause a PoE port fault. Use only standard-compliant cabling to connect Cisco prestandard IP Phones and wireless access points or IEEE 802.3af-compliant devices. You must remove any cable or device that causes a PoE fault.
Page 22
For example, if you press the mode button on the stack master to display SPEED, all the other stack members display SPEED. Even if PoE mode is not selected, this LED still shows PoE problems if they are detected. Catalyst 2960-S Switch Hardware Installation Guide 1-14 OL-19732-04...
If the port LEDs are green on all the switches in the stack, the stack is operating at full bandwidth. If any port LED is not green, the stack is not operating at full bandwidth. Catalyst 2960-S Switch Hardware Installation Guide 1-15...
USB console port Green USB console port is active. When this LED is on, the RJ-45 console port LED is off. The port is not active, and the RJ-45 console port is active. Catalyst 2960-S Switch Hardware Installation Guide 1-16 OL-19732-04...
The stacking-capable switch is available with or without an RPS connector. See Figure 1-10 Figure 1-11. Figure 1-10 Catalyst 2960-S Switch Rear Panel with Stacking Module Slot and RPS connector RA TIN G 10 0-2 40 ~ 12 -6A , 50 -60 Hz...
Page 26
Chapter 1 Product Overview Rear Panel Figure 1-11 Catalyst 2960-S Switch Rear Panel with Stacking Module Slot and without RPS connector RA TIN G 10 0-2 40 ~ 12 -6A , 50 -60 Hz FlexStack module slot and cover AC power connector Fan exhaust The rear panel of the nonstacking-capable switches have a fan exhaust, and an AC power connector.
Cisco RPS 2300 The Cisco RPS 2300 is a redundant power system that can support six external network devices and provide power to one or two failed devices at a time. It senses when the internal power supply of a connected device fails and provides power to the failed device, preventing loss of network traffic.
Product Overview Management Options The Cisco RPS 2300 has two output levels: –52 V and 12 V with a total maximum output power of 2300 W. All supported and connected switches can simultaneously communicate with the RPS 2300. You can configure these RPS 2300 features through the switch software: •...
The Smart Install feature provides a single point of management (director) in a network. You can use it to provide a zero touch image and configuration upgrade of newly deployed switches and image and configuration downloads for any client switches. For information, see the Cisco Smart Install Configuration Guide on Cisco.com.
This section includes the basic installation caution and warning statements. Read this section before you start the installation procedure. Translations of the warning statements appear in the Regulatory Compliance and Safety Information for the Catalyst 2960 and 2960-S Switches guide on the documentation CD and online at Cisco.com.
If a redundant power system (RPS) is not connected to the switch, install an RPS connector cover on Warning the back of the switch. Statement 265 Warning Attach only the following Cisco RPS model to the RPS receptacle: PWR-RPS2300 Statement 370 Warning Read the wall-mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system.
Page 33
Installation of the equipment must comply with local and national electrical codes. Statement 1074 Warning To prevent airflow restriction, allow clearance around the ventilation openings to be at least: Warning 3 inches (7.6 cm). Statement 1076 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Access to the rear of the rack is sufficient for connecting StackWise cables to stacked switches, – or connecting the optional Cisco Redundant Power Supply (RPS) 2300 Cabling is away from sources of electrical noise, such as radios, power lines, and fluorescent •...
This section applies only to the Catalyst 2960-S stacking-capable switches. Note Stack Guidelines Connect only Catalyst 2960-S switches in a switch stack. You cannot stack the Catalyst 2960-S with • other switches such as the Catalyst 2975, 3550, 3560, or 3750 switches.
Page 36
Chapter 2 Switch Installation Planning a Switch Stack CAB-STK-E-0.5M= (0.5-meter cable) – CAB-STK-E-1M= (1-meter cable) – CAB-STK-E-3M= (3-meter cable) – Access to the switch rear panel and to the rear of the rack. • Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Secure the screws tightly on each side of the module. Step 3 Figure 2-3 Securing the FlexStack Module RA TIN G 10 0-2 40 ~ 12 -6A , 50 -60 Hz Make sure the screws are only finger-tight to avoid overtightening. Note Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Figure 2-6 Stack with Full Bandwidth Connections Figure 2-7 shows a stack with incomplete stack cabling connections. This stack provides only half bandwidth and does not have redundant connections. Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 39
Figure 2-9 shows a stack with a bad link B. This stack partitions into two stacks, and switch 1 and switch 3 are stack masters. Figure 2-9 Partitioned Stack with a Failover Condition Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Power off a switch before you add it to or remove it from an existing switch stack. • For conditions that can cause a stack master re-election or to manually elect the stack master, see the “Managing Switch Stacks” chapter in the switch software configuration guide on Cisco.com. Installing the Switch Rack-Mounting, page 2-10 •...
You do not need to remove the screws for attaching the brackets in the rear-mounting position. Figure 2-11 Removing Screws from the Switch C a ta ly s t 2 9 6 0 Se rie s P o E + 1 Catalyst 2960-S Switch Hardware Installation Guide 2-11 OL-19732-04...
Page 42
Po E+ 10 Ser ies Po E+ 10 RA TIN G 10 0-2 40 ~ 12 -6A , 50 -60 Hz Front-mounting position Mid-mounting position Number-8 Phillips flat-head screws Rear-mounting position (48-0655-01) Catalyst 2960-S Switch Hardware Installation Guide 2-12 OL-19732-04...
Seri es RA TIN G 100 -24 0~ 12- 6A , 50- 60H z Cable guide Number-12 Phillips pan-head screws (48-0523-01) Phillips machine screw, black (48-0654-01) Mid-mounting position Front-mounting position Rear-mounting position Catalyst 2960-S Switch Hardware Installation Guide 2-13 OL-19732-04...
Figure 2-14 Attaching the 19-inch Brackets for Wall-Mounting C a ta ly s t 2 9 6 0 Se rie s P o E + 1 Phillips truss-head screws (48-0656-01) Catalyst 2960-S Switch Hardware Installation Guide 2-14 OL-19732-04...
(Figure 2-16). Figure 2-16 Mounting on a Wall User-supplied screws When you complete the switch installation, see the “After Switch Installation” section on page 2-17 information on switch configuration. Catalyst 2960-S Switch Hardware Installation Guide 2-16 OL-19732-04...
10/100/1000 Port Connections” section on page 2-26. Connecting the FlexStack Cables Always use a Cisco-approved FlexStack cable to connect the switches. Connect only Catalyst 2960-S switches in a switch stack. Note Remove the dust covers from the FlexStack cables, and store them for future use.
The power cord retainer part number (PWR-CLP=) is optional. You can order it when you order your switch, or you can order it later from your Cisco representative. Choose the sleeve size of the power cord retainer based on the thickness of the cord. The smaller sleeve Step 1 can be snapped off and used for thin cords.
Page 49
(Optional) Use the small sleeve for thin power cords. Use the small sleeve to provide greater stability for Step 5 thin cords. Detach the sleeve, and slide it over the power cord. See Figure 2-21. Catalyst 2960-S Switch Hardware Installation Guide 2-19 OL-19732-04...
Cisco.com for the list of supported SFP modules. Use only Cisco SFP modules on the switch. Each Cisco module has an internal serial EEPROM that is encoded with security information. This encoding provides a way for Cisco to identify and validate that the module meets the requirements for the switch.
Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface. Step 1 Disconnect the cable from the SFP module. For reattachment, note which cable connector plug is send Step 2 (TX) and which is receive (RX). Catalyst 2960-S Switch Hardware Installation Guide 2-21 OL-19732-04...
Remove the rubber plugs from the module port and fiber-optic cable, and store them for future use. Step 1 Step 2 Insert one end of the fiber-optic cable into the SFP or SFP+ module port (see Figure 2-24). Catalyst 2960-S Switch Hardware Installation Guide 2-22 OL-19732-04...
When connecting to a 1000BASE-T device, be sure to use a four twisted-pair, Category 5 or higher cable. The automatic medium-dependent interface crossover (auto-MDIX) feature is enabled by Note default. For configuration information for this feature, see the switch software configuration guide or the switch command reference on Cisco.com. Catalyst 2960-S Switch Hardware Installation Guide 2-23 OL-19732-04...
On a per-port basis, you can control whether or not a port automatically provides power when an IP phone or an access point is connected. To access an advanced PoE planning tool, use the Cisco Power Calculator available on Cisco.com at this URL: http://tools.cisco.com/cpc/launch.jsp...
Page 55
Repeat Steps 1 through 3 to connect each device. Step 4 Many legacy powered devices, including older Cisco IP phones and access points that do not fully Note support IEEE 802.3af, might not support PoE when connected to the switches by a crossover cable.
Where to Go Next To change the switch settings, you can use the switch default configuration or use any of the management options described in the “Management Options” section. Catalyst 2960-S Switch Hardware Installation Guide 2-26 OL-19732-04...
Switch POST Results See the “Verifying Switch Operation” section on page 2-5 for information on POST. POST failures are usually fatal. Contact your Cisco technical support representative if your switch does Note not pass POST. Switch LEDs If you have physical access to the switch, look at the port LEDs for troubleshooting information about the switch.
Verify that you are using the correct cable type. See Appendix B, “Connector and Cable • Specifications” for information. Look for loose connections. Sometimes a cable appears to be seated, but is not. Disconnect the cable • and then reconnect it. Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
You must remove any cable or device that causes a PoE fault. SFP and SFP+ Module Use only Cisco SFP or SFP+ modules in the switch. Each Cisco module has an internal serial EEPROM that is encoded with security information. This encoding provides a way for Cisco to identify and validate that the module meets the requirements for the switch.
You can enable UniDirectional Link Detection (UDLD) on the switch to help identify unidirectional link problems. For information about enabling UDLD on the switch, see the “Understanding UDLD” section in the switch software configuration guide on Cisco.com. Switch Performance Speed, Duplex, and Autonegotiation If the port statistics show a large amount of alignment errors, frame check sequence (FCS), or late-collisions errors, this might mean a speed or duplex mismatch.
You can also configure the switch by using the CLI setup procedure described in the “Configuring the Switch with the CLI-Based Setup Program” appendix. Finding the Switch Serial Number If you contact Cisco Technical Assistance, you need to know the switch serial number. Figure 3-1 Figure 3-2 show the serial number locations. Figure 3-6 shows the FlexStack module serial number location.
Page 62
2960S-24TS-L, 2960S-48TS-S, and 2960S-24TS-S Switches SN: XXXNNNNXXXX Figure 3-3 Serial Number Location for the Catalyst 2960S-F48FPS-L, 2960S-F48LPS-L, and 2960S-F24PS-L Switches SN: XXXNNNNXXXX Figure 3-4 Serial Number Location for the Catalyst 2960S-F48TS-L and 2960S-F24TS-L Switches SN: XXXNNNNXXXX Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 63
Chapter 3 Troubleshooting Finding the Switch Serial Number Figure 3-5 Serial Number Location for the Catalyst 2960S-F48TS-S, and 2960S-F24TS-S Switches SN: XXXNNNNXXXX Figure 3-6 Serial Number Location for the C2960S-STACK Module SN: XXXNNNNXXXX Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 64
Chapter 3 Troubleshooting Finding the Switch Serial Number Figure 3-7 Serial Number Location for the C2960S-F-STACK Module SN: XXXNNNNXXXX Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
If you had manually set the member numbers for any stack members, you need to manually assign the replacement switch with the same member number as the failed switch. See the switch software configuration guide on Cisco.com. Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 66
Chapter 3 Troubleshooting Replacing a Failed Stack Member Catalyst 2960-S Switch Hardware Installation Guide 3-10 OL-19732-04...
A P P E N D I X Technical Specifications Table A-1 Environmental Specifications for All Catalyst 2960-S Switches Environmental Ranges Operating temperature 23 to 113°F (–5 to 45°C) up to 5,000 ft (1500 m) 23 to 104°F (–5 to 40°C) up to 10,000 ft (3000 m) Storage temperature –13 to 158°F (–25 to 70°C)
Page 68
0.46 KVA (Catalyst 2960S-24PS-L) 0.46 KVA (Catalyst 2960S-F24PS-L) PoE+ 30 W-per-port maximum, 740-W switch maximum (Catalyst 2960S-48FPD-L, 2960S-48FPS-L, and 2960S-F48FPS-L switches) 15.4 W-per-port maximum, 370-W switch maximum (Catalyst 2960S-48LPD-L, 2960S-24PD-L, 2960S-48LPS-L, 2960S-F48LPS-L, 2960S-24PS-L, and 2960S-F24PS-L switches) Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
1.75 x 15.19 x 17.5 in. (4.45 x 38.6 x 44.5 cm). Applies to all PoE switches. 1. Power consumption values for the power consumed internally by the switch at 120 VAC 60 Hz. 2. Power rating values for the switch input power. Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 70
0.09 KVA (Catalyst 2960S-24TD-L) 0.13 KVA (Catalyst 2960S-48TS-L) 0.13 KVA (Catalyst 2960S-F48TS-L) 0.09 KVA (Catalyst 2960S-24TS-L) 0.09 KVA (Catalyst 2960S-F24TS-L) 0.10 KVA (Catalyst 2960S-48TS-S) 0.10 KVA (Catalyst 2960S-F48TS-S) 0.08 KVA (Catalyst 2960S-24TS-S) 0.08 KVA (Catalyst 2960S-F24TS-S) Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 71
1.75 x 12.37 x 17.50 in. (4.45 x 31.4 x 44.5 cm) 1. Power consumption values for the power consumed internally by the switch at 120 VAC 60 Hz. 2. Power rating values for the switch input power. Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 76
SFP module and the MMF cable on both the sending and receiving ends of the link. The mode-conditioning patch cord is required for link distances greater than 984 feet (300 m). Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
You can order the kit (part number ACS-DSBUASYN=) from Cisco. Table B-2 Console Port Signaling with a DB-9 Adapter Switch Console RJ-45-to-DB-9 Console Port (DTE) Terminal Adapter Device Signal DB-9 Pin Signal Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 79
Appendix B Connector and Cable Specifications Cables and Adapters Table B-3 Console Port Signaling with a DB-25 Adapter Switch Console RJ-45-to-DB-25 Console Port (DTE) Terminal Adapter Device Signal DB-25 Pin Signal Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 80
Appendix B Connector and Cable Specifications Cables and Adapters Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Configuring the Switch with the CLI-Based Setup Program This appendix provides a CLI-based setup procedure for a Catalyst 2960-S standalone switch or a switch stack. Before you turn on the switch power, review the safety warnings in Chapter 2, “Switch Installation.”...
Step 1 USB driver according to these instructions. See Figure C-1. “Installing the Cisco Microsoft Windows XP USB Driver” section on page C-3 • “Installing the Cisco Microsoft Windows 2000 USB Driver” section on page C-4 • “Installing the Cisco Microsoft Windows Vista USB Driver” section on page C-4 •...
Installing the Cisco Microsoft Windows XP USB Driver Step 1 Obtain the file Cisco_usbconsole_driver.zip from the Cisco.com web site and unzip it. You can download the driver file from the Cisco.com site where you download the switch Note software. Step 2 If using 32-bit Windows XP, double-click the file setup.exe from the Windows_32 folder.
Installing the Cisco Microsoft Windows 2000 USB Driver Obtain the file Cisco_usbconsole_driver.zip from the Cisco.com web site and unzip it. Step 1 You can download the driver file from the Cisco.com site where you download the switch Note software. Double-click the file setup.exe.
Accessing the CLI Through the Console Port Uninstalling the Cisco Microsoft Windows USB Driver Uninstalling the Cisco Microsoft Windows XP and 2000 USB Driver The driver can be removed using the Windows Add or Remove Programs utility or the setup.exe program.
You must assign an IP address and other configuration information necessary for the switch to communicate with the local routers and the Internet. This information is also needed to use the device manager or Cisco Network Assistant to configure and manage the switch. IP Settings Obtain this information from your network administrator before you start the setup program: •...
Page 87
5 $1$Ulq8$DlA/OiaEbl90WcBPd9cOn1 enable password enable_password line vty 0 15 password terminal-password no snmp-server no ip routing interface Vlan1 no shutdown ip address 10.4.120.106 255.0.0.0 interface GigabitEthernet1/0/1 interface GigabitEthernet1/0/2 interface GigabitEthernet1/0/3 ...<output abbreviated> Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 88
Make your selection, and press Return. The switch now runs this default configuration. If you want to change this configuration or perform other management tasks, see the “Management Options” section on page 1-20. Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04...
Page 89
2-23 Class 1 laser warning autonegotiation 1-20 default setting 2-25 accessing by using Express Setup troubleshooting accessing through console port code compliance warning command-line interface See CLI brackets connecting See mounting brackets Catalyst 2960-S Switch Hardware Installation Guide IN-1 OL-19732-04...
Page 90
CLI by using wall-mounting 2-14 for initial switch configuration 2-17 See also procedures using to clear switch IP address Installing the Power Cord Retainer (Optional) 2-17, 2-18 features 1-2 to 1-20 Catalyst 2960-S Switch Hardware Installation Guide IN-2 OL-19732-04...
Page 91
2-17 wall-mounting port LEDs 2-14 1-12 to 1-15 port modes changing 1-11 LEDs 1-12 See also Mode button network configurations 1-21 ports noise, electrical 10/100/1000 PoE See also PoE Catalyst 2960-S Switch Hardware Installation Guide IN-3 OL-19732-04...
Page 92
2-10 RJ-45 console port system LED 1-11 attachment warning 1-19, 2-2, 2-5 connecting to connector 1-19 table-mounting 2-17 connector cover warning 2-2, 2-15 technical specifications 1-12 Catalyst 2960-S Switch Hardware Installation Guide IN-4 OL-19732-04...
Page 93
USB Type A interface wall-mounting 2-14 warnings attaching the Cisco RPS 1-19, 2-2, 2-5 Class 1 laser code compliance connecting outside of building connecting the power defined i-vii disposal of product Catalyst 2960-S Switch Hardware Installation Guide IN-5 OL-19732-04...