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Brother MFC-240C User Manual
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Brother MFC-240C User Manual

Brother MFC-240C User Manual

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USER'S GUIDE
MFC-240C
Version A

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Summary of Contents for Brother MFC-240C

  • Page 1 USER’S GUIDE MFC-240C Version A...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Compilation And Publication Notice

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
  • Page 4 EC Declaration of Conformity under the R & TTE Directive...

  • Page 5: Table Of Contents

    Table of Contents Section I General General Information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the complete User’s Guide ..............2 Viewing Documentation ................... 2 Control panel overview ..................4 Loading documents and paper Loading documents ....................
  • Page 6 Section II Fax Sending a fax Entering Fax mode ....................24 Faxing from the ADF ..................24 Faxing from the scanner glass ..............24 Faxing Letter size documents from the scanner glass ........25 Colour fax transmission .................25 Cancelling a fax in progress ................25 Broadcasting (Monochrome only)................25 Canceling a Broadcast in progress..............26 Additional sending operations................26...
  • Page 7 Connecting an external TAD (telephone answering device) ....... 36 Connections....................36 Recording outgoing message (OGM) on an external TAD ......37 Multi-line connections (PBX) .................37 External and extension phones ................37 Connecting an external or extension telephone ..........37 Operation from extension telephones............37 Using extension telephones (For U.K.
  • Page 8 Section IV Direct Photo Printing Printing photos from a memory card PhotoCapture Center™ Operations..............56 Printing from a memory card without a PC ............56 Using PhotoCapture Center™ from your computer........56 Using memory cards..................56 Memory card folder structure.................58 How to print from a memory card ................58 Printing the thumbnail index ................59 Printing Images....................59 DPOF printing ....................60...
  • Page 9 Troubleshooting and Routine Maintenance Troubleshooting ....................79 If you are having difficulty with your machine ..........79 Error messages ....................84 Transferring your faxes or Fax Journal report ..........87 Document jam ....................88 Printer jam or paper jam ................88 Dial Tone detection..................90 Phone line interference..................90 Routine maintenance...................
  • Page 10 viii...
  • Page 11 Section I General General Information Loading documents and paper General setup Security features...

  • Page 12: General Information

    Using the Accessing the documentation complete User’s Guide Thank you for buying a Brother machine! This User’s Guide does not contain all the Reading the documentation will help you information about the machine such as how make the most of your machine.

  • Page 13: Viewing Documentation

    Explorer to run the setup.exe Turn on your Macintosh . Insert the program from the root directory of the Brother CD-ROM into your CD-ROM Brother CD-ROM. drive. The following window will appear. Click User’s Guide to view the Software User's Guide in HTML format.

  • Page 14: Control Panel Overview

    Chapter 1 Control panel overview 1 Power Save 5 Mode keys: Lets you put the machine into Power Save mode. Lets you access Fax mode. 2 Fax keys Redial/Pause Scan Redials the last number called. It also Lets you access Scan mode. inserts a pause when programming quick dial numbers.
  • Page 15 General Information 6 Copy Options a or b Lets you temporarily change the copy settings Press to scroll through the menus and when in copy mode. options. Clear/Back 7 Fax Resolution Press to cancel the current setting. Lets you temporarily change the resolution when sending a fax.

  • Page 16: Loading Documents And Paper

    Loading documents and paper Loading documents How to load documents CAUTION You can send a fax, make copies, and scan from the ADF (automatic document feeder) DO NOT pull on the document while it is and from the scanner glass. feeding.

  • Page 17: Using The Scanner Glass

    Loading documents and paper Using the document guidelines on the CAUTION left, centre the document face down on the scanner glass. DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam. Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.

  • Page 18: Scanning Area

    Paper Type on page 17). Letter 3 mm 4 mm (0.12 in.) (0.16 in.) When you print on Brother photo paper, 3 mm 1 mm load the instruction sheet included with the (0.12 in.) (0.04 in.) photo paper in the paper tray first, and...

  • Page 19: Recommended Media

    To get the best print quality, we suggest using DO NOT use the following kinds of paper: Brother paper. (See table below.) • Damaged, curled, wrinkled, or If Brother paper is not available in your irregularly shaped paper country, we recommend testing various papers before purchasing large quantities.

  • Page 20: Choosing The Right Media

    Chapter 2 Choosing the right media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture 216 × 279 mm (8 1/2 × 11 in.) Cut Sheet Letter 210 × 297 mm (8.3 × 11.7 in.) 216 ×...
  • Page 21 Loading documents and paper Paper weight, thickness and capacity Paper Type Weight Thickness No. of sheets Plain Paper (17 to 32 lb) 0.08 to 0.15 mm (0.003 to 0.006 in.) 100 64 to 120 g/m Sheet Inkjet Paper (17 to 53 lb) 0.08 to 0.25 mm (0.003 to 0.01 in.) 64 to 200 g/m Glossy Paper Up to 0.25 mm (Up to 0.01 in.)

  • Page 22: Loading Paper, Envelopes And Other Media

    Chapter 2 Loading paper, Fan the stack of paper well to avoid paper jams and misfeeds. envelopes and other media Loading paper and other media Pull the paper tray completely out of the machine. If the paper support flap is open, close it Note and lift the output paper tray cover (1).

  • Page 23: Loading Envelopes And Post Cards

    Loading documents and paper Loading envelopes and post Gently adjust the paper side guides with both hands and the paper length guide cards to fit the paper. Make sure the paper side guides touch the sides of the paper. Loading envelopes Use envelopes that weigh from 75 to 95 g/m (20 to 25 lb).
  • Page 24 Chapter 2 How to load envelopes and post cards If you have problems when printing on envelopes, try the following suggestions: Before loading, press the corners and sides of the envelopes or post cards to Open the envelope flap. make them as flat as possible. Make sure the open flap is either to the side of the envelope or to the back edge Note...

  • Page 25: Printable Area

    Loading documents and paper Printable Area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Envelopes Top (1)

  • Page 26: General Setup

    General setup Power Save mode Power Save setting You can customize the machine's Power When the machine is idle, you can put the Save key. The default mode is machine into Power Save mode by pressing Fax Receive:On. Your machine can the Power Save key.

  • Page 27: Mode Timer

    Fax mode. If you choose Off, the Press Menu, 1, 2. machine stays in the mode you used last. Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency. Press OK. Press Stop/Exit.

  • Page 28: Volume Settings

    Chapter 3 Volume Settings Speaker Volume You can select a range of speaker volume Ring Volume levels, from High to Off. You can select a range of ring volume levels, Press Menu, 1, 4, 3. from High to Off. Press a or b to choose Low, Med, High or Off.

  • Page 29: Lcd Display

    General setup LCD display LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting. Press Menu, 1, 7. Press a or b to choose Light or Dark.

  • Page 30: Security Features

    Setting up the password Note • If you forget the TX Lock password, please call your Brother dealer for service. • If you have already set the password, you will not need to set it again. Press Menu, 2, 0, 1.

  • Page 31: Turning The Tx Lock On/Off

    Security features Turning the TX Lock on/off Turning TX Lock on Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode.
  • Page 32 Chapter 4...
  • Page 33 Section II Sending a fax Receiving a Fax Telephone and External devices Dialling and storing numbers Printing Reports...

  • Page 34: Sending A Fax

    Sending a fax Entering Fax mode Press Mono Start or Colour Start. If you press Mono Start, the machine starts scanning the first To enter fax mode, press (Fax), and page. Go to step e. If you press Colour Start, the the key will glow green.

  • Page 35: Faxing Letter Size Documents From The Scanner Glass

    Sending a fax Broadcasting Faxing Letter size documents from the scanner glass (Monochrome only) When documents are Letter size, you need to Broadcasting is when the same fax message set Scan Size to Letter. If you do not, the side is automatically sent to more than one fax portion of the faxes will be missing.

  • Page 36: Canceling A Broadcast In Progress

    Chapter 5 Additional sending Canceling a Broadcast in progress operations Press Menu, 2, 5. Sending faxes using multiple The LCD will show the fax number being settings dialled. XXXXXXXX When you send a fax you can choose any Press OK. combination of these settings: resolution, The LCD will show: contrast, overseas mode and real time...

  • Page 37: Contrast

    Sending a fax Contrast To change the default fax resolution Make sure you are in Fax mode If your document is very light or very dark, you may want to change the contrast. For most Press Menu, 2, 2, 2. documents the default setting Auto can be used.

  • Page 38: Dual Access (Monochrome Only)

    Chapter 5 Dual access Press a or b to choose on (or off). Press OK. (Monochrome only) Sending in real time for the next fax You can dial a number and start scanning the only fax into memory—even when the machine is sending from memory, receiving faxes or Make sure you are in Fax mode printing PC data.

  • Page 39: Checking And Cancelling Waiting Jobs

    Sending a fax Checking and cancelling Out of Memory message waiting jobs If you get an Out of Memory message while scanning the first page of a fax, press You can check which jobs are still waiting in Stop/Exit to cancel the fax. the memory to be sent and cancel a job.

  • Page 40: Receiving A Fax

    Receiving a Fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode.

  • Page 41: Using Receive Modes

    Receiving a Fax Using receive modes External TAD External TAD mode lets an external Some receive modes answer automatically answering device manage your incoming (Fax Only and Fax/Tel). You may want to calls. Incoming calls will be dealt with in one change the ring delay before using these of the following ways: modes see Ring Delay on page 31.

  • Page 42: F/T Ring Time (Fax/Tel Mode Only)

    Chapter 6 F/T Ring Time Fax Detect (Fax/Tel mode only) If Fax Detect is On: If you set the Receive Mode to Fax/Tel, you need to decide how long the machine will The machine receives fax calls automatically, signal you with its special pseudo/double-ring even if you lift the handset of an extension or when you have a voice call.

  • Page 43: Additional Receiving Operations

    Receiving a Fax Additional receiving If Memory Receive is Off: operations The machine will carry on receiving the fax, with the remaining pages being stored in memory, if enough memory is available. The Printing a reduced incoming machine will then stop automatically answering calls until fresh paper is put in the paper tray.

  • Page 44: Telephone And External Devices

    Telephone and External devices Voice Operations Telephone services Features like Voice Mail, Call Waiting, Tone or pulse RingMaster, answering services, alarm systems or other custom features on one If you are using an external phone and have phone line may create problems with the a pulse dialling service, but need to send tone operation of your machine.

  • Page 45: Bt Call Sign (For U.k. Only)

    Telephone and External devices Note Note You can program a Tel/R key press as • You can switch BT Call Sign off part of a number stored in a Speed-Dial temporarily, then turn it back on. When location. When programming the Speed- you get a new fax number, make sure you Dial number (Menu, 2, 3, 1 or 2, 3, 2) reset this function.

  • Page 46: Connecting An External Tad (Telephone Answering Device)

    Chapter 7 Connecting an external Improper Setup TAD (telephone Do not connect a TAD elsewhere on the answering device) same phone line. You may choose to connect an external answering device. However, when you have Connections an external TAD on the same telephone line as the machine, the TAD answers all calls The external TAD must be connected as and the machine ‘listens’...

  • Page 47: Recording Outgoing Message (Ogm) On An External Tad

    Telephone and External devices External and extension Recording outgoing message (OGM) on an external TAD phones Timing is important in recording this Connecting an external or message. The message sets up the ways to handle both manual and automatic fax extension telephone reception.

  • Page 48: Using Extension Telephones (For U.k. Only)

    Chapter 7 This new connection configuration can be Note arranged by contacting BT, Kingston upon You can also use the Fax Detect feature to Hull Telecommunications, your PBX make your machine automatically take the maintainer or a qualified telephone call. (See Fax Detect on page 32.) installation company as appropriate.

  • Page 49: Using A Cordless External Telephone

    Telephone and External devices Using a cordless external Press a or b to choose On (or Off). Press OK. telephone Enter the new Fax Receive Code. If your cordless telephone is connected to the Press OK. telephone line cord (See External and extension phones on page 37) and you Enter the new Telephone Answer Code.

  • Page 50: Dialling And Storing Numbers

    Dialling and storing numbers How to Dial Note If the LCD shows Not Registered when you enter a Speed-Dial number, a Manual dialling number has not been stored at this location. Press all of the digits of the fax number. Search You can search for names you have stored in the Speed-Dial memories.

  • Page 51: Fax Redial

    Dialling and storing numbers Fax Redial Storing Speed-Dial numbers If you are sending a fax manually and the line You can store up to 40 2-digit Speed-Dial is busy, press Redial/Pause, and then press locations with a name. When you dial you will Mono Start or Colour Start to try again.

  • Page 52: Changing Speed-Dial Numbers

    Chapter 8 Changing Speed-Dial Press Menu, 2, 3, 2. numbers 3.Set Quick-Dial If you try to store a Speed-Dial number where 2.Setup Groups a number has already been stored, the LCD Use the dial pad to enter the two-digit will show the name or number that has been speed-dial number where you want to stored there, and will ask you to do one of the store Group.

  • Page 53: Combining Quick-Dial Numbers

    Dialling and storing numbers Combining Quick-Dial numbers You can combine more than one Quick-Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate long distance carrier. For example, you might have stored ‘555’ on Speed-Dial #03 and ‘7000’...

  • Page 54: Printing Reports

    Printing Reports Fax reports Fax Journal (activity report) You can set the machine to print a journal at You need to set up the Transmission specific intervals (every 50 faxes, 6, 12 or 24 Verification Report and Journal Period using hours, 2 or 7 days).

  • Page 55: Reports

    Printing Reports Reports The following reports are available: 1.XMIT Verify Prints a Transmission Verification Report for your last transmission. 2.Help List A help list about how to quickly program your machine. 3.Quick-Dial Lists names and numbers stored in the Speed-Dial memory, in numerical order. 4.Fax Journal Lists information about the last incoming and outgoing faxes.
  • Page 56 Chapter 9...

  • Page 57: Section Iii Copy

    Section III Copy Making copies...

  • Page 58: Making Copies

    Making copies How to copy Making multiple copies Make sure you are in Copy mode Entering Copy mode Load your document. Press (Copy) to enter Copy mode. The Use the dial pad to enter the number of default setting is Fax. You can change the copies (up to 99).

  • Page 59: Copy Options

    Custom(25–400%) mode timer returns the machine to Fax mode. Paper Type Plain Paper For more information see Mode Timer on page 17. Inkjet Paper Brother Photo Other Photo Transparency Paper Size Letter Legal 10(W)×15(H)cm...

  • Page 60: Changing Copy Speed And Quality

    Chapter 10 Changing copy speed and To change the default setting, follow the instruction below: quality Press Menu, 3, 1. You can select from a range of quality 1.Quality settings. The default setting is Normal. Press a or b to choose Normal, Best To temporarily change the quality setting, or Fast quality.

  • Page 61: Making N In 1 Copies Or A Poster

    Making copies Important To enlarge or reduce the next copy follow the instruction below: Please make sure paper size is set to A4. Make sure you are in Copy mode You can not use the Enlarge/Reduce setting with the N in 1 and Poster features. Load your document.

  • Page 62: Sorting Copies Using The Adf (Monochrome Only)

    Chapter 10 Sorting copies using the ADF Put the next document on the scanner glass. Press OK. (Monochrome only) Repeat g and h for each page of the layout. You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Set Next Page Then Press OK Make sure you are in Copy mode...

  • Page 63: Paper Options

    Press OK. Press a or b to change the contrast. Press a or b to choose the type of Press OK. paper you are using (Plain Paper, Inkjet Paper, Brother Photo, Press Stop/Exit. Other Photo or Transparency). Press OK. Colour saturation Press Mono Start or Colour Start.
  • Page 64 Chapter 10 Paper size If copying on paper other than A4 size, you will need to change the paper size setting. You can copy on Letter, A4, A5 or Photo Card 10(W) × 15(H) cm paper. Make sure you are in Copy mode Load your document.
  • Page 65 Section IV Direct Photo Printing Printing photos from a memory card Printing photos from a camera with PictBridge...

  • Page 66: Printing Photos From A Memory Card

    Printing photos from a memory card PhotoCapture Center™ Using memory cards Operations Your Brother machine includes four media drives (slots) for use with popular digital ® Printing from a memory card camera media: CompactFlash , Memory ® Stick Memory Stick Pro™, SecureDigital™, without a PC MultiMediaCard™...
  • Page 67 Printing photos from a memory card The PhotoCapture Center™ feature lets you CAUTION print digital photos from your digital camera at high resolution to get photo quality printing. DO NOT unplug the power cord or remove Firmly put the card into the correct slot. the memory card from the media drive (slot) while the machine is reading or writing to the card (the PhotoCapture key is...

  • Page 68: Memory Card Folder Structure

    Chapter 11 How to print from a Memory card folder structure memory card Your machine is designed to be compatible with modern digital camera image files and memory cards; however, please read the Before printing a photo you must first print a points below to avoid errors: thumbnail index to choose the number of the The DPOF file on the memory card must...

  • Page 69: Printing The Thumbnail Index

    Print time for 5 Images/Line will be slower than 6 Images/Line, but the Press a or b to choose the type of quality is better. paper you are using, Plain Paper, Inkjet Paper, Brother Photo or Press Colour Start to print. Other Photo. Press OK.

  • Page 70: Dpof Printing

    20×15cm LCD will show: DPOF Print:Yes Press a or b to choose DPOF Print:Yes. Press OK. Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK.

  • Page 71: Photocapture Center Print Settings

    Press OK. Press Stop/Exit. Paper Options Paper Type Press Menu, 4, 2. Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK. Press Stop/Exit. Paper Size Press Menu, 4, 3. Press a or b to choose the paper size you are using, Letter, A4, 10×15cm or...

  • Page 72: Adjusting Brightness And Contrast

    Chapter 11 Cropping Print Size This setting is available only when you select If your photo is too long or wide to fit the Letter or A4 in the paper size setting. available space on your chosen layout, part of the image will be automatically cropped. Press Menu, 4, 4.

  • Page 73: Understanding The Error Messages

    Printing photos from a memory card Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are using the PhotoCapture Center™, you can easily identify and troubleshoot any problems. Media Error This message will appear if you put in a memory card that is either bad or not formatted, or when there is a problem with the media drive.

  • Page 74: Printing Photos From A Camera With Pictbridge

    Letter, A4, 10x15 cm, Printer Settings (Default setting) Paper Type Plain Paper, Glossy Paper, Inkjet Paper, Your Brother machine supports the Printer Settings (Default PictBridge standard, allowing you to connect setting) to and print photos directly from any Layout Borderless: On, PictBridge compatible digital camera.

  • Page 75: Printing Images

    Printing photos from a camera with PictBridge Printing Images DPOF printing DPOF stands for Digital Print Order Format. Note Major digital camera manufacturers (Canon Remove any memory cards from the Inc., Eastman Kodak Company, Fuji Photo machine before connecting the digital Film Co.

  • Page 76: Understanding The Error Messages

    Chapter 12 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.

  • Page 77: Section V Software

    Section V Software Software features...

  • Page 78: Software Features

    (For Macintosh PhotoCapture Center™ ® Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your How to read the HTML User’s Guide CD-ROM drive. The following window will appear. This is a quick reference to use the HTML User’s Guide.
  • Page 79 Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 80: Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°...

  • Page 81: To Use The Machine Safely

    Safety and Legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
  • Page 82 DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury.
  • Page 83 Do not carry the machine by holding the scanner cover. If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn off the power switch and unplug the machine from the electrical sooket. Call your Brother dealer or Brother Customer Service.
  • Page 84 WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.

  • Page 85: Important Safety Instructions

    13 Wait until pages have exited the machine before picking them up. 14 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed.

  • Page 86: Important - For Your Safety

    16 To reduce the risk of fire, electric shock and injury to people, note the following: Do not use this product near appliances that use water, a swimming pool, or in a wet basement. Do not use the machine during an electrical storm (there is the remote possibility of an electrical shock) or to report a gas leak in the vicinity of the leak.

  • Page 87: Eu Directive 2002/96/Ec And En50419

    Safety and Legal EU Directive 2002/96/EC and EN50419 European Union only This equipment is marked with the above recycling symbol. It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste stream.

  • Page 88: Trademarks

    Chapter A Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2006 Brother Industries, Ltd. All rights reserved.

  • Page 89: B Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 90 Printing (Continued) Difficulty Suggestions Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide is adjusted correctly. (See Loading paper and other media on page 12.) Make sure the Jam Clear Cover is set properly. Smudged stain at the top centre of Make sure the paper is not too thick or curled.

  • Page 91: Printing Received Faxes

    Troubleshooting and Routine Maintenance Printing Received Faxes Difficulty Suggestions Condensed print and white streaks You probably had a bad connection, with static or interference on the telephone across the page or the top and line. Ask the other party to send the fax again. bottom of sentences are cut off.

  • Page 92: Handling Incoming Calls

    For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 93 Try using the scanner glass. (See Using the scanner glass on page 7.) ADF. Scanning Difficulties Difficulty Suggestions TWAIN/WIA errors appear while Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In scanning. ® PaperPort SE with OCR, click File, Scan and choose the Brother TWAIN/WIA driver.

  • Page 94: Error Messages

    As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 95 Troubleshooting and Routine Maintenance Error Message Cause Action The print head is too warm. Allow the machine to cool down. High Temperature The machine has a mechanical Open the scanner cover and remove any foreign Init. Unable problem. objects inside the machine. If the error message continues, see Transferring your faxes or Fax —OR—...
  • Page 96 Error Message Cause Action The machine is out of paper or Do one of the following: No Paper Fed paper is not properly loaded in the Refill the paper in the paper tray, and then paper tray. press Mono Start or Colour Start. Remove the paper and load it again and then press Mono Start or Colour Start.

  • Page 97: Transferring Your Faxes Or Fax Journal Report

    Troubleshooting and Routine Maintenance Transferring your faxes or Fax Transferring Fax Journal report to another fax machine Journal report If you have not set up your Station ID, you If the LCD shows: cannot enter fax transfer mode. Change Unable XX, Clean Unable XX, Press Menu 9, 0, 2.

  • Page 98: Document Jam

    Document jam Pull the jammed document out to the left. Documents can jam if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam. Document is jammed in the top of the ADF unit Take out any paper from the ADF that is not jammed.
  • Page 99 Troubleshooting and Routine Maintenance Pull out the jammed paper (1). Put the Jam Clear Cover back on. Make sure the cover is set properly. If you cannot remove the jammed paper from the front, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

  • Page 100: Dial Tone Detection

    Dial Tone detection Lift the scanner cover to release the lock (1). Gently push the scanner cover support down (2) and close the scanner When you send a fax automatically, by cover (3). default your machine will wait for a fixed amount of time before it starts to dial the number.

  • Page 101: Routine Maintenance

    Troubleshooting and Routine Maintenance Routine maintenance Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.
  • Page 102 If ink gets in your eyes, wash them out with water at once and call a doctor if you are concerned. brother XXXX CAUTION Lift each lock release lever and push it until it clicks, and then close the ink DO NOT take out ink cartridges if you do cartridge cover.

  • Page 103: Cleaning The Outside Of The Machine

    Brother Branded ink cartridges. Brother cannot guarantee this optimum performance if ink or ink cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother Branded cartridges or the refilling of empty...

  • Page 104: Cleaning The Scanner

    Cleaning the scanner Cleaning the machine printer platen Lift the document cover (1). Clean the scanner glass (2) and white plastic (3) WARNING with isopropyl alcohol on a soft lint-free cloth. Unplug the machine from the electrical socket before cleaning the printer platen (1).

  • Page 105: Cleaning The Paper Pick-Up Roller

    Note If you clean the print head at least five times and the print has not improved, call your Brother dealer. Put the Jam Clear Cover back on. Make sure the cover is set properly. Put the paper tray firmly back in the machine.

  • Page 106: Checking The Print Quality

    Is Quality OK? procedures at least five times for the new ink cartridge. If ink is still missing, 1.Yes 2.No call your Brother dealer. Do one of the following: If all lines are clear and visible, press CAUTION 1 to choose Yes, and go to step j.

  • Page 107: Checking The Printing Alignment

    Troubleshooting and Routine Maintenance Checking the printing For 1200 dpi, press the number of the test print that most closely matches the alignment number 0 sample (1-8). You may need to adjust the printing 1200dpi Adjust alignment after transporting the machine if your printed text becomes blurred or images Select Best #5 become faded.

  • Page 108: Packing And Shipping The Machine

    Packing and shipping CAUTION the machine If you are not able to find the yellow protective parts, DO NOT remove the ink When you transport the machine, use the cartridges before shipping. It is essential packing materials that came with your that the machine be shipped with either the machine.
  • Page 109 Troubleshooting and Routine Maintenance Wrap the machine in the bag and put it in the original carton with the original packing material. Close the carton and tape it shut. Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton.

  • Page 110: C Menu And Features

    Menu and Features On-screen Menu keys programming Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your...
  • Page 111 Menu and Features To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0 for Initial Setup. You can scroll more quickly through each menu level by pressing a or b for the direction you want.

  • Page 112: Menu Table

    2 Mins* 5 Mins — Sets the type of paper in 2.Paper Type Plain Paper* the paper tray. Inkjet Paper Brother Photo Other Photo Transparency — Sets the size of the paper 3.Paper Size Letter in the paper tray. Legal 10x15cm The factory settings are shown in Bold with an asterisk.
  • Page 113 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the ring volume. 1.General 4.Volume 1.Ring Setup (Continued) Med* High Adjusts the volume level 2.Beeper of the beeper. Low* High Adjusts the speaker 3.Speaker volume. Med* High — Changes for Daylight 5.Auto Savings Time...
  • Page 114 Main Menu Submenu Menu Selections Options Descriptions Page On* ( 51, #51) Allows you to answer all 2.Fax 1.Setup 4.Remote Codes calls at an extension or Receive (Continued) external phone and use (Continued) codes to turn the machine (In Fax mode on or off.
  • Page 115 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page Sets initial setup for 2.Fax 4.Report 1.XMIT Report Transmission Verification Setting (Continued) On+Image Report and Fax Journal. Off* Off+Image 2.Journal Period Every 50 Faxes* Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days...
  • Page 116 Main Menu Submenu Menu Selections Options Descriptions Page — Chooses the Copy 3.Copy 1.Quality Best resolution for your type of Fast document. Normal* — Adjusts the brightness for 2.Brightness -nnnno+ copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ — Adjusts the contrast for 3.Contrast -nnnno+ copies.
  • Page 117 1.Print Normal PhotoCapture Quality Photo* — Choose the paper and 2.Paper Type Plain Paper print size. Inkjet Paper Brother Photo Other Photo* — Choose the paper size. 3.Paper Size Letter 10x15cm* 13x18cm — Choose the print size. 4.Print Size 10×8cm (Appears when A4 or 13×9cm...
  • Page 118 Main Menu Submenu Menu Selections Options Descriptions Page — — Prints a Transmission 5.Print 1.Xmit Verification Report for Reports Verify your last transmission. — — Prints the Help List so you 2.Help List can see at-a-glance how to quickly program your machine.

  • Page 119: Entering Text

    Menu and Features Entering Text Special characters and symbols Press l, # or 0, and then press d or c to When you are setting certain menu move the cursor under the special character selections, such as the Station ID, you may or symbol you want.

  • Page 120: Specifications

    Specifications General Memory Capacity 16 MB ADF (automatic document Up to 10 pages feeder) Temperature: 20° C - 30° C (68° F - 86° F) Humidity: 50% - 70% Paper: [80 g/m (20 lb)] A4 size Paper Tray 100 Sheets [80 g/m (20 lb)] Printer Type Ink Jet...
  • Page 121 Specifications Dimensions 180 mm (7.1 in.) 398 mm (15.7 in.) 370 mm (14.6 in.) 351 mm (13.8 in.) 443 mm (17.4 in.) Weight 8.0 kg (17.6 lb) Noise Operating: 50 dB or less Temperature Operating: 10 to 35° C (50° F to 95° F) Best Print Quality: 20 to 33°...

  • Page 122: Print Media

    Print media Paper Input Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper transparencies and envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 4"×6", Index card and Post card For more details, see Paper weight, thickness and capacity on page 11.

  • Page 123: Fax

    Specifications Compatibility ITU-T Group 3 Coding System MH/MR/MMR/JPEG Modem Speed Automatic Fallback 14400 bps Document Size ADF Width: 148 mm to 215.9 mm (5.8 in. to 8.5 in.) ADF Height: 148 mm to 356 mm (5.8 in. to 14 in.) Scanner Glass Width: Max.

  • Page 124: Automatic Redial

    /170 pages ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications...

  • Page 125: Copy

    Resolution (Monochrome) Scans up to 600×1200 dpi Prints up to 1200×1200 dpi (Colour) Scans up to 600×1200 dpi Prints up to 600×1200 dpi Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document.

  • Page 126: Photocapture Center

    PhotoCapture Center™ Available Media ® CompactFlash Version 1.0 (Type I only) (Microdrive™ is not compatible) (Compact I/O card such as Compact LAN card and Compact Modem card are not supported.) ® Memory Stick Memory Stick Pro™ (Not available for music data with MagicGate™) MultiMediaCard™...

  • Page 127: Scanner

    Scanning Width 210 mm (8.26 in.) Grey Scale 256 levels ® Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows XP (resolution up to 19200 × 19200 dpi can be selected by using the Brother scanner utility)

  • Page 128: Printer

    Printer Printer Driver ® Windows 98/98SE/Me/2000 Professional/XP driver supporting Brother Native Compression mode and bi-directional capability Brother Ink Driver ® For Mac OS X 10.2.4 or greater Resolution Up to 1200 × 6000 dpi 1200 × 2400 dpi 1200 × 1200 dpi 600 ×...

  • Page 129: Interfaces

    Specifications Interfaces A USB 2.0 interface cable that is no longer than 6 feet (2.0 m). Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 130: Computer Requirements

    Removable Systems Disk ® Microsoft Internet Explorer 5 or greater. For the latest driver updates, access the Brother Solutions Center at http://solutions.brother.com Third party USB ports are not supported. Removable disk is a function of ™ PhotoCapture Center PC Fax supports black and white faxing only.

  • Page 131: Consumable Items

    Specifications Consumable items The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Replacement Ink Cartridges Cartridge Black - Approximately 500 pages at 5% coverage Yellow, Cyan and Magenta - Approximately 400 pages at 5% coverage The first time you install a set of ink cartridges the machine will use an amount of ink to fill the ink delivery tubes for high quality...

  • Page 132: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Coding method Method of coding the information The document can be placed in the ADF and contained in the document.
  • Page 133 Glossary Journal Period F/T Ring Time The length of time that the Brother The pre-programmed time period machine rings (when the Receive Mode between automatically printed Fax setting is Fax/Tel) to notify you to pick up Journal Reports. You can print the Fax a voice call that it answered.
  • Page 134 Station ID PictBridge Allows you to print photos directly from The stored information that appears on your digital camera at high resolution for the top of faxed pages. It includes the photo quality printing. sender’s name and fax number. Pulse Super Fine resolution 392 ×...

  • Page 135: Index

    Index Copy Options key (copying) paper size ..........54 paper type ..........53 ADF (automatic document feeder) ..6 Cordless phone ........39 ADF cover ..........88 Custom telephone features on a Answering machine (TAD) .......36 single line ..........82 connecting ..........36 ®...
  • Page 136 phone line interference ......90 Receive Mode, choosing ....30 reducing to fit on paper ......33 Jacks Ring Delay, setting ......31 sending ..........24 external telephone ......36 Broadcasting ........25 TAD (answering machine) ....36 canceling from memory ......29 Jams contrast ..........27 document ..........88 enter Fax mode ........24 paper ............
  • Page 137 Index ® PaperPort SE with OCR See Software User’s Guide on the CD-ROM........... Quick-Dial Phone line Broadcasting ........25 connections ...........36 using Groups ........25 difficulties ..........81 Group dial interference ...........90 changing ..........42 multi-line (PBX) ........37 setting up Groups for PhotoCapture Center™...
  • Page 138 Safety Instructions ........75 Volume, setting Scanning beeper ..........18 See Software User’s Guide on the ring ............18 CD-ROM........... speaker ..........18 Serial Number how to find ......See inside front cover ® Shipping the machine ......98 Windows Speed-Dial See Software User’s Guide on the changing ..........42 CD-ROM.
  • Page 139 Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Bother companies or their dealers will only support machines purchased in their own countries. LP34120041 UK/IRE/GEN Printed in China...

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