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FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
•
Check the position, direction, and connection of the aerial.
Neither image nor sound is
produced
•
Is the TV in "AV mode"?
•
Is the mains lead plugged into the socket outlet?
•
Is the TV turned On?
•
Check Picture Menu (p. 22) and volume.
•
Check all required SCART cables and connections
are fi rmly in place.
Auto aspect
•
Auto aspect is designed to provide you with the best aspect ratio
to use to fi ll your screen. For user control please see p. 36.
S-Video / black and white picture
•
Using AV button please confi rm your selection is
S-Video I.e. AV2/AV2S (p. 16).
Problem
Chaotic image, noisy
No image can be displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is displayed
No sound is produced
Sound level is low
or sound is distorted
Sound is unusual
Pictures from external equipment
are unusual when the equipment
is connected via HDMI
"VIERA Link" function does not work
and an error message appears
TV goes into "Standby mode"
The remote control does not work
An error message appears
38
On Screen messages - I.e.
EC/AV1
•
You can simply clear these by pressing the button.
Press again to redisplay.
Direct TV record / Q-Link
functions not recording
•
Please confi rm SCART cable and connection. Also
please set "AV1 / AV2 out" in the Setup Menu (p. 23).
Permanently lit spots on screen
•
Due to production process involved in this
technology this may result in some pixels which are
permanently lit or unlit. This is not a malfunction.
Contrast is reduced
•
Contrast is lowered when the following conditions
without any user operation for a few minutes:
● no signal in AV mode
● selected locked channel
● selected invalid channel
● displayed menu
Actions
•
Set "P-NR" in the Picture Menu (to remove noise). (p. 22)
•
Check nearby electrical products (car, motorcycle, fl uorescent lamp).
•
Is "Colour" or "Contrast" in the Picture Menu set to the minimum? (p. 22)
•
Check Colour system. (p. 25)
•
Reset channels. (p. 24)
•
Turn off the TV with Mains power On / Off switch, then turn it on
again.
•
•
Is "Sound mute" active? (p. 9)
Is the volume set to the minimum?
•
Sound signal reception may be deteriorated.
•
Set "MPX" (p. 22) in the Sound Menu to "Mono".
•
Check Sound system. (p. 25)
•
Set the sound setting of the connected equipment to "2ch L.PCM".
•
Check the "HDMI Input" setting in the Sound Menu. (p. 22)
•
If digital sound connection has a problem, select analogue sound
connection. (p. 31)
•
Is the HDMI cable connected properly? (p. 34)
•
Turn Off the TV and equipment, then turn them On again.
•
Check an input signal from the equipment. (p. 37)
•
Use an equipment compliant with EIA/CEA-861/861B.
•
Confi rm the connection.
•
Turn the connected equipment on and then switch the TV on. (p. 32)
•
•
Off Timer function is activated.
The TV enters "Standby mode" about 30 min. after broadcasting ends.
•
Are the batteries installed correctly? (p. 6)
•
Has the TV been switched On?
•
Follow the message's instructions.
•
If the problem persists, contact the authorized Service Centre.
Licence
Trademark Credits
•
HDMI, the HDMI Logo and High-Defi nition Multimedia Interface are trademarks or registered trademarks of HDMI
Licensing LLC.
•
HDAVI Control
is a trademark of Matsushita Electric Industrial Co., Ltd.
TM
Specifi cations
TH-37PV7EY
Power Source
AC 220-240 V, 50 / 60 Hz
Average use
241 W
Standby condition
0.7 W
Aspect Ratio
16:9
94 cm (diagonal)
Visible screen size
819 mm (W) × 457 mm (H)
737,280 (1,024 (W) × 720 (H))
Number of pixels
[3,072 × 720 dots]
160 mm × 42 mm × 2 pcs, 8 Ω
Speaker
Audio Output
20 W (10 W + 10 W ), 10% THD
PAL I
PAL 525/60
Receiving Systems /
Band name
M.NTSC
NTSC (AV input only) Playback from NTSC Video recorders (VCR).
Aerial - Rear
VHF / UHF
Temperature : 0 °C - 35 °C
Operating Conditions
Humidity
: 20 % - 80 % RH (non-condensing)
AV1 (Scart terminal)
21 Pin terminal (Audio/Video in, Audio/Video out, RGB in, Q-Link)
AV2 (Scart terminal)
21 Pin terminal (Audio/Video in, Audio/Video out, RGB in, S-Video in, Q-Link)
HDMI
TYPE A Connector
Y
VIDEO
P
, P
B
R
COMPONENT
AUDIO L - R RCA PIN Type × 2
Output
AUDIO L - R RCA PIN Type × 2
917 mm × 665 mm × 320 mm (With Pedestal)
Dimensions ( W × H × D )
917 mm × 620 mm × 95 mm (TV only)
25.0 k Net (With Pedestal)
Mass
23.0 k Net (TV only)
Note
•
Design and Specifi cations are subject to change without notice. Weight and Dimensions shown are approximate.
•
This equipment complies with the EMC standards listed below.
EN55013, EN61000-3-2, EN61000-3-3, EN55020.
TH-42PV7EY
261 W
106 cm (diagonal)
922 mm (W) × 518 mm (H)
786,432 (1,024 (W) × 768 (H))
[3,072 × 768 dots]
UHF E21-68 / VHF Ireland channel
Playback of NTSC tape from some PAL Video recorders (VCR) or
NTSC disc playback from DVD player and recorder.
Playback from M. NTSC Video recorders (VCR).
•
This TV supports "HDAVI Control 2" function.
1.0 V[p-p] (including synchronization)
±0.35 V[p-p]
0.5 V[rms]
0.5 V[rms] (high impedance)
1,020 mm × 725 mm × 320 mm (With Pedestal)
1,020 mm × 680 mm × 95 mm (TV only)
28.0 k Net (With Pedestal)
26.0 k Net (TV only)
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