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YOGGIE GATEKEEPER CARD PRO User Manual

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Summary of Contents for YOGGIE GATEKEEPER CARD PRO

  • Page 1 www.yoggie.com...
  • Page 2 Any and all intellectual property rights related to the Gatekeeper Card Pro product belongs solely to Yoggie Security Systems Ltd. and its licensors, and may not be used in any manner except as explicitly permitted by Yoggie Security Systems Ltd., in the Terms of Use Agreement.
  • Page 3: Table Of Contents

    ................9 YSTEM EQUIREMENTS GETTING STARTED ..................10 .............. 10 ONNECTING ATEKEEPER ............10 RIVER NSTALLATION AND EGISTRATION YOGGIE MANAGEMENT CONSOLE .............. 15 ..... 15 CCESSING THE ANAGEMENT ONSOLE VIA THE ATEKEEPER ..........17 ANUALLY CCESSING THE ANAGEMENT ONSOLE ............. 18...
  • Page 4 ..................62 ESET PTIONS ..................63 IAGNOSTICS Running General Diagnostics ............63 Running Network Diagnostics ............65 Running a Virus Test ..............67 GATEKEEPER CARD PRO ENFORCEMENT ........... 68 ..........68 ISABLING ATEKEEPER NFORCEMENT ............68 HANGING THE NFORCEMENT ASSWORD UNINSTALLING GATEKEEPER CARD PRO ..........
  • Page 5: About This User Guide

    About this User Guide Gatekeeper Card Pro Features About this User Guide This User Guide provides installation and usage instructions for the Gatekeeper Card Pro™. User Guide | 5...
  • Page 6: Introduction

    Stateful Inspection Firewall Before any data is accepted for processing by the computer’s operating system, a low-level driver redirects it to the Gatekeeper Card Pro unit where a full security check is performed. Security breach attempts are identified and thwarted, and only safe, secure data is passed back to the computer.
  • Page 7: Gatekeeper Card Pro Features

    Modes of Operation Corporate (Managed) Mode In this mode, the Gatekeeper Card Pro unit is connected to a Yoggie Management Server. The Yoggie Management Server extends the IT manager’s ability to manage and enforce security on traveling laptops. Installed in the IT server room, the Yoggie...
  • Page 8: Gatekeeper Card Pro Driver And Software

    Disable protection — (password required) in case of an emergency, for example, if a Gatekeeper Card Pro unit has been lost or damaged, the network can be accessed by disabling Gatekeeper Card Pro Enforcement (see “Disabling Gatekeeper Card Pro Enforcement”).
  • Page 9: Package Contents

    Introduction Package Contents Package Contents Gatekeeper Card Pro Gatekeeper Card Pro CD Quick Start Guide System Requirements ExpressCard slot and PC running Windows XP or Vista 32bit. User Guide | 9...
  • Page 10: Getting Started

    1. Insert the Gatekeeper Card Pro CD. A menu screen appears. 2. Click Install Yoggie Software & Driver and follow the on-screen instructions. After installing the driver, your web browser opens and you are automatically prompted for a username and password to begin the registration process.
  • Page 11 Introduction Driver Installation and Registration 4. Select your preferred language from the drop-down list and click Next. The End-User License Agreement (EULA) screen appears. 5. Read the EULA and click I Accept to proceed. The registration screen appears. User Guide | 11...
  • Page 12 Driver Installation and Registration 6. Do one of the following: If your laptop will be connected to the Yoggie Management Server (YMS), select the Corporate Mode setup option. If your laptop will not be working with the Yoggie Management Server™, select the Standalone Mode setup option.
  • Page 13 8. Enter the following information: Your name Your email address A valid license key, located on the CD sticker (Standalone Mode only) Settings for your corporate Yoggie Management Server IP address and password (Corporate Mode only) 9. Click Next. The Privacy screen appears.
  • Page 14 Gatekeeper Card Pro downloads any required updates. During first time use, this process can take up to fifteen minutes, and you will not be able to use Gatekeeper Card Pro during this time. You can view the update progress via the Web-based Yoggie Management Console.
  • Page 15: Yoggie Management Console

    —if the Gatekeeper Card Pro driver/software is Gatekeeper Card Pro icon installed (see “Getting Started”). Web browser—if for some reason the Gatekeeper Card Pro icon is not available you can manually access the Management Console through a standard Web browser.
  • Page 16 Yoggie Management Console Accessing the Management Console via the Gatekeeper Card Pro Icon Password — enter your Gatekeeper Card Pro password (the default password is yoggie). 4. Click OK. The Management Console opens. Navigation pane Display pane 16 | Gatekeeper Card Pro...
  • Page 17: Manually Accessing The Management Console

    Manually Accessing the Management Console Manually Accessing the Management Console If, for some reason, the Gatekeeper Card Pro icon is not available, you can manually access the Management Console through a standard Web browser. The Management Console can be manually accessed by entering the Gatekeeper Card Pro Management Console URL into the address field of your Web.
  • Page 18: Changing The Interface Language

    The Language Settings page appears. 4. Select the language you wish to use from the list. 5. Click Apply. The selected interface language will be used and the main Yoggie Details page appears. Changing Your Password You can change your Gatekeeper Card Pro Management Console password at any time.
  • Page 19: Changing Your User Details

    Your password is changed and the main Yoggie Details page appears. Changing Your User Details Gatekeeper Card Pro user details consist of your username and e-mail address. These can be changed at any time. To change your Gatekeeper Card Pro user details: 1.
  • Page 20: Changing The Privacy Settings

    Your mode is changed and the Yoggie Details page appears. Changing the Privacy Settings Gatekeeper Card Pro collects only security related information in order to improve the quality of the products and service. It is highly recommended that you use the default privacy settings.
  • Page 21: Monitoring Security Activity

    Gatekeeper Card Pro during the last 15 minutes during which the Gatekeeper was connected and working. The Status page does not show the Gatekeeper Card Pro security level, but the intensity of security breach attempts. Gatekeeper Card Pro protects your laptop at all risk levels.
  • Page 22 The Status page displays the following gauges, which enable you to monitor security activity: Risk Level — displays your current security risk level, based on the Gatekeeper Card Pro analysis of all firewall, IDS/IPS, and malware security events. Firewall Events — displays the number of attempted firewall attacks that took place over the last 15 minutes.
  • Page 23: Viewing And Printing Reports

    Yoggie Management Console Monitoring Security Activity Viewing and Printing Reports Gatekeeper Card Pro provide reports about types of security events in the form of graphic charts. These charts reflect information gathered during the last 24 hours of operation. You can click a chart to view it as a 3D graph, and then click and drag it to change its orientation.
  • Page 24 2D — displays the chart in 2D Print — prints the 3D chart Prev — displays the previous chart in 3D Next — displays the next chart in 3D Charts — returns to the main chart page 24 | Gatekeeper Card Pro...
  • Page 25: Viewing The Security Log

    Yoggie Management Console Monitoring Security Activity Viewing the Security Log The Gatekeeper Card Pro Security Log displays security event information. You can view the initial log and details for each event. To view the security log: 1. Click Reports in the Navigation pane of the Management Console.
  • Page 26 Yoggie Management Console Monitoring Security Activity 6. Navigate to the location where the compressed security log file will be saved on your PC, and click Save. The log file is saved to your computer. 26 | Gatekeeper Card Pro...
  • Page 27: Viewing The System Log

    Yoggie Management Console Monitoring Security Activity Viewing the System Log The system log displays all important, non-security system events. To view the system log: 1. Click Reports in the Navigation pane of the Management Console. The main chart page of the Charts tab appears in the Display pane.
  • Page 28 Yoggie Management Console Monitoring Security Activity 3. Click the right/left arrow buttons to navigate to subsequent/previous VPN Log pages, as required. 28 | Gatekeeper Card Pro...
  • Page 29: Configuring Security

    Yoggie Management Console Configuring Security Configuring Security Configuring Gatekeeper Card Pro security policy is simple and intuitive. There are three levels of security: High Policy — the most secure policy. Provides the highest security, but may reduce functionality. Med Policy — the recommended policy. It provides the recommended level of security, while maintaining functionality.
  • Page 30: Configuring Gatekeeper Card Pro Network Settings

    Your current network settings are displayed under the Network tab in the Settings menu. If you normally connect to the Internet through a Proxy Server, this server must be defined in the Yoggie Management Console. Configuring Internal Network Settings You can change your internal network settings as needed.
  • Page 31: Configuring Proxy Settings

    Yoggie Management Console Configuring Gatekeeper Card Pro Network Settings 4. In the IP Address field, enter the new device IP address. 5. In the Subnet Mask field, enter the new device subnet mask. 6. Click Apply. Configuring Proxy Settings If you connect to the Internet using a proxy server, you must configure basic settings.
  • Page 32 Yoggie Management Console Configuring Gatekeeper Card Pro Network Settings 3. Click Advanced. The Proxy Settings page appears. 4. Select Manual proxy configuration. 5. In the HTTP Proxy field, enter the web address of the proxy server. 6. In the Port field, enter the port number on which the proxy server is providing service.
  • Page 33: Configuring Additional Settings

    Gatekeeper Card Pro’s Web Filtering engine. To overcome this problem, Gatekeeper Card Pro can allow the Web Filtering engine to operate on the well- known HTTP port 443, which is always open on the Firewall. This mode of operation is called Remote Procedure Call (RPC) mode.
  • Page 34 Yoggie Management Console Configuring Gatekeeper Card Pro Network Settings 3. Click Advanced. The Additional Settings page appears. 4. To change the MTU, check the Custom MTU checkbox and enter the new MTU (default is 1500 bytes). Start at 1400 MTU, and then try lower numbers if necessary.
  • Page 35: Configuring Vpn Settings

    The settings are saved, and the main Network Settings page appears. Configuring VPN Settings Gatekeeper Card Pro include a generic VPN Client that enables you to safely connect to various Remote IPsec VPN Servers. You can enable or disable the VPN client at any time.
  • Page 36: Configuring A Generic Vpn Connection

    7. In the Remote Network Mask field, enter the remote network subnet mask. 8. In the Local ID field, enter the local ID as configured on the remote VPN server. 9. In the Remote ID field, enter the remote ID as configured on the remote VPN server. 36 | Gatekeeper Card Pro...
  • Page 37: Configuring A Checkpoint Vpn Connection

    Yoggie Management Console Configuring VPN Settings 10. If required by the remote VPN server, enable PFS (Perfect Forward Secrecy) by selecting the PFS checkbox. 11. If required by the remote VPN server, enable Aggressive Mode by selecting the Aggressive Mode checkbox.
  • Page 38: Configuring A Cisco Vpn Connection

    1. Click Settings in the Navigation pane of the Management Console. The main Settings page appears. 2. In the VPN tab click View Settings. The VPN Settings screen appears. 3. In the VPN Type drop-down list, select Cisco. 38 | Gatekeeper Card Pro...
  • Page 39: Spam E-Mail Protection Settings

    Gatekeeper Card Pro provides protection against Spam and Phishing by integrating the powerful MailShell™ engine. Every e-mail, incoming or outgoing, is scanned by the Gatekeeper Card Pro to identify and neutralize any security threats in the same manner as all network data is scanned. This includes viruses, spyware, and active...
  • Page 40 If needed, you can supplement the tagging of the MailShell engine with your own Custom E-mail rules. For further information, see “Creating Custom E-mail Rules”. Gatekeeper Card Pro also generates two spam header files, which can be found in the message source and include the following information: X-Yoggie-SpamLevel –...
  • Page 41: Configuring Spam Protection Settings

    The Security tab appears in the Display pane. 2. Click the Email tab. The Email Settings screen appears. 3. If you want Gatekeeper Card Pro to tag subject lines of suspicious spam e-mails, select the Tag Subject lines of suspicious spam checkbox. 4. Click Apply.
  • Page 42 Defining a rule adds it to the rule list, but it is saved only when you click Apply. Therefore, if you attempt to move to another screen in the Gatekeeper Card Pro Management Console before clicking Apply, you will receive a warning that you must first save your work.
  • Page 43: Changing The Order In Which E-Mail Rules Are Applied

    Edits to a rule are saved only when you click Apply. Therefore, if you attempt to move to another screen in the Gatekeeper Card Pro Management Console before clicking Apply, you will receive a warning that you must first save your work.
  • Page 44 Deleting a rule removes it from the rule list, but the deletion is saved only when you click Apply. Therefore, if you attempt to move to another screen in the Gatekeeper Card Pro Management Console before clicking Apply, you will receive a warning that you must first save your work.
  • Page 45: Advanced Security Settings

    Firewall — Gatekeeper Card Pro can block unwanted outbound traffic using lists of port numbers, or a whitelist or blacklist. Size Policy — Gatekeeper Card Pro can scan files up to 10 MB. You can specify that Gatekeeper Card Pro block files larger than 10 MB or scan to the size limit.
  • Page 46 Block All. To clear all categories, click Allow All. 6. Click Apply. To add a Custom Web Rule: 1. In the Web Filtering screen, click the Custom Web Rules link. The Custom Web Rules window appears. 46 | Gatekeeper Card Pro...
  • Page 47 Yoggie Management Console Advanced Security Settings 2. Click the (plus) button. The Add Rule dialog box appears. 3. In the Rule Name field, enter a descriptive name for the rule. 4. In the If the following condition is met: section, define the condition under which action will be taken.
  • Page 48 Defining a rule adds it to the rule list, but it is saved only when you click Apply. Therefore, if you attempt to move to another screen in the Gatekeeper Card Pro Management Console before clicking Apply, you will receive a warning that you must first save your work.
  • Page 49: Configuring Firewall Settings

    Deleting a rule removes it from the rule list, but the deletion is saved only when you click Apply. Therefore, if you attempt to move to another screen in the Gatekeeper Card Pro Management Console before clicking Apply, you will receive a warning that you must first save your work.
  • Page 50 Blacklist. To enable/disable Blacklist/Whitelist-based blocking: 1. Click Settings in the Navigation pane of the Management Console. The Security tab appears in the Display pane. 2. Click Advanced. 3. Click Firewall. The firewall screen appears. 50 | Gatekeeper Card Pro...
  • Page 51 Yoggie Management Console Advanced Security Settings 4. Do either of the following: Uncheck the Blacklist checkbox to disable outbound port blocking (i.e., to allow ALL traffic except as specified in the Rules in the bottom portion of the screen), Check the Whitelist checkbox to block outbound traffic based on the Whitelist (i.e., to allow traffic ONLY on ports checked in the Whitelist, except as...
  • Page 52 Yoggie Management Console Advanced Security Settings The firewall screen appears. 4. Click the blacklist link. The Blacklist screen opens. 52 | Gatekeeper Card Pro...
  • Page 53 Yoggie Management Console Advanced Security Settings 5. Check all ports to be blocked and uncheck all ports to be allowed. 6. Click Apply. The security policy is set. Blacklist settings are ignored if a Whitelist is used. (See the procedure above to enable/disable Blacklist-based blocking.)
  • Page 54 To create and sequence Firewall Rules: 1. Click Settings in the Navigation pane of the Management Console. The Security tab appears in the Display pane. 2. Click Advanced. 3. Click Firewall. The firewall screen appears. 54 | Gatekeeper Card Pro...
  • Page 55 Yoggie Management Console Advanced Security Settings 4. Click the (plus) button. The Add firewall rule dialog appears. 5. Specify the following Rule components: Direction: Inbound or outbound traffic. Remote IP address: For Inbound traffic, select Any or select the option below Any and enter the IP address of the source.
  • Page 56 9. Click Apply to save and apply the changes. To delete a Firewall Rule: 1. Click Settings in the Navigation pane of the Management Console. The Security tab appears in the Display pane. 2. Click Advanced. 3. Click Firewall. The firewall screen appears. 56 | Gatekeeper Card Pro...
  • Page 57: Size Policy

    Size Policy Gatekeeper Card Pro can scan files up to 10 MB. You can specify that Gatekeeper Card Pro block files larger than 10 MB or scan to the size limit. To configure the size policy: 1.
  • Page 58: Configuring Protocol Scanning

    3. Click Size Policy. The Size Policy screen appears. 4. If you want Gatekeeper Card Pro to block all files larger than 10 MB downloaded from the web (HTTP), select the checkbox. (Not selecting this option means these files will go through but will be scanned for up to 10 MB of their size).
  • Page 59: Configuring Ids/Ips

    Advanced Security Settings 4. Select the checkboxes of the protocols you want Gatekeeper Card Pro to scan. 5. Select the checkbox of the Security Engine you want Gatekeeper Card Pro to use: Select Mailshell if you want to activate spam mail checks.
  • Page 60 5. For each activity/threat, select one of the following settings from the drop-down list: Allow – Gatekeeper Card Pro allows this activity and does not log it. Log – Gatekeeper Card Pro allows this activity and logs it. Block – Gatekeeper Card Pro blocks the activity and logs it.
  • Page 61: Support

    Gatekeeper Card Pro system, as described in this section. Generating a Support File You can generate and save a support file that contains all Gatekeeper Card Pro logs, configuration data, and other relevant information. This file can then be sent to a Yoggie support expert for analysis.
  • Page 62: Reset Options

    To reset device counters: 1. Click Support in the Navigation pane of the Management Console. The main Support page appears. 2. In the Support Tools tab, click the Reset Options button. A list of reset options appears: 62 | Gatekeeper Card Pro...
  • Page 63: Diagnostics

    3. Select the logs or counters you want to clear and click Apply. The selected items are cleared. Diagnostics You can ensure that your Gatekeeper Card Pro is protecting your laptop by running a diagnostics check. You may be required to run the following diagnostic test during a support session: General Diagnostics –...
  • Page 64 Support Diagnostics 3. In the General Diagnostics section, click the Run button. The general diagnostics dialog opens with results of the various tests. 4. After reviewing the results of the tests, click Close. 64 | Gatekeeper Card Pro...
  • Page 65: Running Network Diagnostics

    Support Diagnostics Running Network Diagnostics To run network diagnostics: 1. Click Support in the Navigation pane of the Management Console. The main Support page appears. 2. Click the Diagnostics tab. 3. In the Network Diagnostics section, enter the IP Address or computer name in the field next to the Ping button.
  • Page 66 Support Diagnostics 5. To perform a trace, enter the IP Address or computer name in the field next to the Trace button. 6. Click Trace. A window opens and the trace is performed. 66 | Gatekeeper Card Pro...
  • Page 67: Running A Virus Test

    1. Click Support in the Navigation pane of the Management Console. The main Support page appears. 2. Click the Diagnostics tab, 3. In the Virus Test section, click the Virus Test button. The file is downloaded, blocked by Gatekeeper Card Pro and the following message appears: User Guide | 67...
  • Page 68: Gatekeeper Card Pro Enforcement

    One of the outstanding features provided by the Gatekeeper Card Pro driver and software is Gatekeeper Card Pro Enforcement. This feature prevents or disables connection to a network when Gatekeeper Card Pro is not connected to your laptop. Situations may arise when you need to disable Enforcement, for example if the Gatekeeper Card Pro has been damaged or lost.
  • Page 69 Gatekeeper Card Pro Enforcement Changing the Enforcement Password The Change Password dialog box opens. 3. Enter the current disable password in the Current Password field. 4. Enter the new disable password in the New Password field. 5. Enter the new disable password once again in the Verify Password field.
  • Page 70: Uninstalling Gatekeeper Card Pro

    1. From the Start menu, select Programs>Yoggie>Uninstall Yoggie. The Uninstall wizard opens. 2. Enter the uninstall password in the Password field. The default uninstall password is yoggie. If you are a corporate user, contact your system administrator to obtain the password. 70 | Gatekeeper Card Pro...

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