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Honeywell HD4 EQUIP Series User Manual
Honeywell HD4 EQUIP Series User Manual

Honeywell HD4 EQUIP Series User Manual

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Document 800-05620 – Rev C – 04/10
HD4 EQUIP™ Series
IP Dome Camera
NTSC / PAL
HD4DIP
HD4DIPX
HD4MDIP
HD4MDIPX

User Guide

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Summary of Contents for Honeywell HD4 EQUIP Series

  • Page 1: User Guide

    HD4 EQUIP™ Series IP Dome Camera NTSC / PAL HD4DIP HD4DIPX HD4MDIP HD4MDIPX User Guide Document 800-05620 – Rev C – 04/10...
  • Page 3 User Guide...
  • Page 4 Issue Date Revisions 02/10 New document for HD4 EQUIP Series IP Dome Cameras. 03/10 Expanded on the descriptions of the camera models in the introduction; renamed the software installed on your system in Chapter 3 (Confirm Your System Requirements); changed the name of and the default settings shown in figure 4-9; changed the row headers in table 4-3;...
  • Page 5: Table Of Contents

    About the Honeywell IP Utility ........31...
  • Page 6 Contents Step 2: Install the Honeywell IP Utility Software ......34 Downloading the EQUIP Series Installation Guides .
  • Page 7: Figures

    Figure 3-2 Honeywell IP Utility Log On Window ......35 Figure 3-3 Honeywell IP Utility User Interface.
  • Page 8 Figures Figure B-1 Camera Side View with Dimensions......69...
  • Page 9: Tables

    Audio and Alarm Connector PIN Definitions ......26 Table 3-1 User Profiles for Honeywell IP Utility and the Web-Client ....33 Table 3-2 PC Minimum System Requirements .
  • Page 10 Tables...
  • Page 11: About This Document

    HD4 EQUIP Series IP Dome Cameras User Guide About This Document This document introduces the Honeywell HD4 EQUIP Series IP Dome Cameras. It covers how to install and operate the HD4 series cameras in a network environment. This document is intended for system installers, administrators, and operators.
  • Page 12: Cautions And Warnings

    Cautions and Warnings THIS SYMBOL INDICATES CAUTION THAT DANGEROUS VOLTAGE RISK OF CONSTITUTING A RISK OF ELECTRIC SHOCK ELECTRIC SHOCK IS DO NOT OPEN PRESENT WITHIN THE UNIT. CAUTION: TO REDUCE THE RISK OF THIS SYMBOL INDICATES ELECTRIC SHOCK, DO NOT REMOVE THAT IMPORTANT OPERATING THE COVER.
  • Page 13: Manufacturer's Declaration Of Conformance

    Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.796.CCTV for assistance or to request a Return Merchandise...
  • Page 14 Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused.
  • Page 15: Introduction

    Introduction The Honeywell HD4 EQUIP Series IP Dome cameras provide high quality color video surveillance over a network connection. The HD4DIP/X models support VGA resolution; the HD4MDIP/X models support 720p resolution. See Table 1-1 for descriptions of the four camera models.
  • Page 16 Introduction...
  • Page 17: Installation And Setup

    Make the necessary connections • Adjust the camera for the clearest image Before You Begin Before you install your Honeywell HD4 EQUIP Series IP Dome camera: • Please read this guide carefully. Keep this guide for future reference. • Check www.honeywellvideo.com/products/cameras/index.html...
  • Page 18: Equipment Required

    Installation and Setup Equipment Required The following tools might help you to complete the installation: • Drill • Screwdrivers • Wire cutters Overview of the Installation Procedure Note Please familiarize yourself with the installation procedure and complete each step in the exact sequence given. The initial installation of your HD4 series camera consists of the following steps: Table 2-1 Steps for Installing your Camera...
  • Page 19: Camera Components And Functions

    HD4 EQUIP Series IP Dome Cameras User Guide Camera Components and Functions Your HD4 EQUIP Series IP Dome Camera consists of a fully-integrated enclosure with camera and lens. The wiring can be completely concealed to reduce the risk of tampering.
  • Page 20: Preparing For Camera Installation

    Installation and Setup Preparing for Camera Installation Step1. Removing the Dome Bubble and Turret Using the supplied Allen key, loosen the captive screws on the dome bubble (see Figure 2-1 page 19). Remove the dome bubble and set it aside. Gently pull the turret off the gimbal assembly, then set it aside.
  • Page 21: Step 3. Preparing The Mounting Surface

    HD4 EQUIP Series IP Dome Cameras User Guide Step 3. Preparing the Mounting Surface Affix the mounting template (supplied in the camera box) to the mounting surface or use the back of the camera base, as shown below, to trace the screw holes.
  • Page 22: Step 5. Installing The Grommet (Optional)

    Installation and Setup Figure 2-4 Conduit Plug Installation Conduit plug locking screw Back entry conduit Side entry conduit Enclosure base Conduit plug WARNING! To minimize moisture leaking into the camera housing when mounting your camera on a vertical surface, position the enclosure with the side conduit entry pointing down.
  • Page 23: Installing The Camera

    HD4 EQUIP Series IP Dome Cameras User Guide Installing the Camera Step 6. Mounting the Camera Pull the wires through the back conduit entry if that is the entry you are using. Align the mounting holes in the base with the holes you have predrilled in the...
  • Page 24: Figure 2-5 Camera And Cables

    Installation and Setup Connect to Power Input Caution When powering the camera from 24 VAC, a UPS source should be used to ensure satisfactory performance. Connect the power supply that is appropriate for your installation: • 24 VAC power supply •...
  • Page 25: Figure 2-6 Wiring Connections Shown On Board

    HD4 EQUIP Series IP Dome Cameras User Guide Figure 2-6 Wiring Connections Shown on Board RJ45 Ethernet Connector (see Connecting to a Network via CAT5 Ethernet Connector, page 27) This is also the connection for Power over Ethernet (PoE 802.3 af)
  • Page 26: Table 2-2 Audio And Alarm Connector Pin Definitions

    Installation and Setup Table 2-2 Audio and Alarm Connector PIN Definitions Definition Audio In + Audio In - Audio Out + Audio Out - Alarm In + Alarm In - Alarm Out + Alarm Out - Connecting Audio Your camera supports bi-directional audio. There are two supported voice band channels that function in full duplex mode.
  • Page 27: Step 8. Sealing The Wiring

    HD4 EQUIP Series IP Dome Cameras User Guide Figure 2-8 Normal Alarm States Normally closed Normally opened Connect external devices such as sirens or flashing lights to the alarm output connector to signal users that an alarm is activated. See Figure 2-9 for alarm connection.
  • Page 28: Step 9. Adjusting The Camera

    Installation and Setup Step 9. Adjusting the Camera Connecting to a Video Monitor The local video out connection (see Figure 2-6 Figure 2-10) is available as a test output and should be used during installation to position, aim, and focus the camera, as needed. Connect from the local video out connector on your camera to the video input connector on your spot monitor.
  • Page 29: Figure 2-10 Gimbal Adjustment

    HD4 EQUIP Series IP Dome Cameras User Guide Figure 2-10 Gimbal Adjustment Angle view Top view Local video out Setscrew (loosen to adjust horizontal rotation) Factory reset Set focal length button (bottom) Loosen locking screw (inside conduit entry) Set focus...
  • Page 30: Completing The Installation

    Align the turret on the gimbal assembly, then gently press the turret until in clicks securely into place. Align the dome bubble captive screws with the mounting holes in the enclosure base, then securely screw them into place. Figure 2-11 Reassembled HD4 EQUIP Series IP Dome Camera...
  • Page 31: Installing The Honeywell Ip Utility And The Web-Client Software

    Uninstall the IP Utility, Bonjour, or ActiveX software About the Honeywell IP Utility and Web-Client About the Honeywell IP Utility The Honeywell IP Utility is a software application that is installed from a CD or downloaded from the Honeywell Security Group website (go to www.honeywellvideo.com/products/cameras/index.html and look under Indoor/Outdoor Mini-domes to find your camera, then download the latest software updates).
  • Page 32: About The Web-Client

    • Configure compression settings • Configure alarm and audio settings User Profiles: Honeywell IP Utility and Web-Client Both the Honeywell IP Utility and the Web-Client have two user types: Administrator and Guest, as described in Table 3-1. Note Only one user, an Administrator or a Guest, can be logged on at a time.
  • Page 33: Step 1: Confirm Your System Requirements

    Contact the network administrator if there are any questions regarding the local area network (LAN) or any other network-related issues. Install the Honeywell IP Utility on a work station with the minimum requirements (outlined Table 3-2). After the IP Utility is installed, the same computer workstation can be used to access the Web-Client.
  • Page 34: Step 2: Install The Honeywell Ip Utility Software

    Installing the Honeywell IP Utility and the Web-Client Software Table 3-2 PC Minimum System Requirements Component Requirement ® Operating System Windows XP or WINServer 2003 ® ® Processor Intel Pentium IV, 3.1 GHz or faster 1 GB RAM or higher...
  • Page 35: Downloading The Equip Series Installation Guides

    Locate your device in the list (for example, click Cameras for HD4 series IP devices). Under Honeywell IP Utility, download, extract and open the Honeywell IP Utility Set-up.exe icon from where you extracted the file. When the Honeywell IP Utility InstallShield Wizard opens, follow the instructions.
  • Page 36 During the installation set up, you must log on as an Administrator to access all the features. Click the arrow button The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. Automatically discover or manually refresh the list of devices on the network.
  • Page 37: Figure 3-3 Honeywell Ip Utility User Interface

    HD4 EQUIP Series IP Dome Cameras User Guide Figure 3-3 Honeywell IP Utility User Interface Refresh button Use the Product Filter drop-down Connect button menu to select a specific device, such as all HD4 series cameras. Disconnect button Limited/No connectivity...
  • Page 38: Step 4: Connect To A Device And Configure Network Settings

    Installing the Honeywell IP Utility and the Web-Client Software Step 4: Connect to a Device and Configure Network Settings When you log on to the IP Utility, the devices on the network—including the devices on other subnets—are automatically discovered and are listed in the Discovery pane. After the initial discovery, auto-refresh continues to discover devices that are newly added to the network.
  • Page 39: Configuring The Ip Network Settings Automatically Or Manually

    Option Description Device Name By default, the device name is the device type plus the MAC Address. Honeywell recommends, for security, that you change the device name. IP Address The IP address of the device on the network. The camera obtains an IP address by static or dynamic (automatic) means.
  • Page 40: Figure 3-4 Set The Ip Network Settings Automatically Or Manually

    Installing the Honeywell IP Utility and the Web-Client Software Figure 3-4 Set the IP Network Settings Automatically or Manually Click to clear this checkbox and manually set the network details Updating IP Network Settings Automatically In the Discovery pane, select the device and click Connect From the System tab click the Obtain an IP Address automatically check box.
  • Page 41: Interfacing With The Equip Device Via A Network Video Recorder

    HD4 EQUIP Series IP Dome Cameras User Guide Enter an IP Address of the device on the network. Note The address must be in the same address range. For example, if the PC is 192.188.1.xx, then the device should be set to a similar address, for example 192.168.1.xy.
  • Page 42: Figure 3-5 Activex Prompt

    A signed version of ActiveX® control is installed when you use the Web-Client to discover connected devices for the first time. If you have a previous version of the IP ActiveX is installed, then you are prompted to upgrade the Honeywell secure ActiveX control.
  • Page 43: Uninstalling Ip Utility, Bonjour Or The Activex Plug-In Software

    HD4 EQUIP Series IP Dome Cameras User Guide The InstallShield Wizard Completed message indicates a successful ActiveX upgrade. Click Finish. The Web-Client interface opens and live streaming video displays on the monitor. Figure 3-6 Web-Client Interface After Logging On Note Screen shots for the HD4MDIP/X model are shown in this document.
  • Page 44: Uninstalling Ip Utility Using The Start Menu

    The Honeywell IP Utility is uninstalled. During the uninstallation process, you are prompted to also uninstall the Bonjour program. Click Yes to remove Bonjour or No to uninstall only the Honeywell IP Utility. Click Finish. Uninstalling IP Utility or IP ActiveX Using the Control Panel ...
  • Page 45: Ip Camera Web-Client

    IP Camera Web-Client Before you launch the Honeywell IP Web-Client, ensure that you complete the following sections before configuring your HD4 series camera: • Chapter 2, Installation and Setup • Chapter 3, Installing the Honeywell IP Utility and the Web-Client Software This chapter covers: •...
  • Page 46: User Profiles

    Explorer. Note The web page where you log on to the Honeywell IP Utility and any IP device web page (for example, the IP Web-Client) look very similar. You can tell the difference between the two sites by the IP address in the web browser as well as the program name in the lower left corner of the window.
  • Page 47: Figure 4-1 Launching The Web-Client From Ip Utility

    • The default Guest password is guest. Click The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. In the Discovery pane, double-click the device you want to connect to.
  • Page 48: Logging Onto The Web-Client From Internet Explorer

    IP Camera Web-Client Logging Onto the Web-Client from Internet Explorer From Internet Explorer (v6.0+), enter the URL (IP address of the device) in the Address bar to open the log on window. The Web-Client log on page opens. Figure 4-2 Web-Client Logon Page Select a User Name and enter a Password.
  • Page 49: Navigating The User Interface

    HD4 EQUIP Series IP Dome Cameras User Guide Navigating the User Interface Figure 4-3 Web-Client Window Layout: Administrator Log On Click Logout to exit the program. The URL corresponds to the IP Address as Go here to confirm the user type configured in the IP Utility.
  • Page 50: Figure 4-4 Web-Client: Administrator User

    IP Camera Web-Client Figure 4-4 Web-Client: Administrator User The menu bar displays which user is logged on and provides a link to log Click a Tab to out of the application. display the Click to select the corresponding view. video stream. Screens are divided between displaying current video and the...
  • Page 51: Live View

    Depending on the hardware installation, there is a tab called either Device Information or Device Settings. In both cases, the IP and Firmware Settings panel mirrors the information available in the Honeywell IP Utility. It provides read-only network settings, firmware settings, and video formats without having to access the IP Utility.
  • Page 52: Compression Settings

    IP Camera Web-Client Figure 4-7 IP and Firmware Settings: Device Information Tab Device Name as entered in the IP Utility program IP Address on the network (DHCP/Static/APIPA) Subnet Mask and Default Gateway address that connects the camera to the network MAC Address is a factory assigned address unique for each device Firmware Settings including...
  • Page 53: Video Codec Settings Tab

    HD4 EQUIP Series IP Dome Cameras User Guide Figure 4-8 Compressions Settings Tab: Primary Stream Your camera provides dual simultaneous video streams. Although the Primary stream can support a single MPEG4 SP in real time 30 fps at 720p resolution, it must be set to less than 720p for the second stream to operate.
  • Page 54: Table 4-3 Video Streaming Resolutions

    IP Camera Web-Client Note The Received check box is disabled by default. When you log out, this check box reverts to the disabled state. Table 4-4 to set up the streaming resolution and Table 4-4 for the other compression settings. Table 4-3 Video Streaming Resolutions Camera...
  • Page 55: Statistics: Received Bit Rate And Frame Rate

    HD4 EQUIP Series IP Dome Cameras User Guide Figure 4-10 Video Codec Settings Set the Resolution for NTSC or PAL video signals. Statistics are received for the current image in real time when Received is enabled. Click Apply. Adjustments in your compression settings are captured in the statistics.
  • Page 56: Camera Setup

    IP Camera Web-Client Camera Setup The Camera Setup tab provides access to the settings used to configure the camera settings for both Primary and Secondary streams. The following section explains Auto Exposure and White Balance setup. Note You must click Apply after you make changes to any settings to save those changes.
  • Page 57: Table 4-5 Auto Exposure Settings

    HD4 EQUIP Series IP Dome Cameras User Guide Note You must click Apply after you make changes to any settings to save those changes. Settings are not saved unless you click Apply. Table 4-5 Auto Exposure Settings Setting Options Description...
  • Page 58: White Balance

    IP Camera Web-Client White Balance White Balance ensures that color integrity is maintained in the camera image by compensating for the temperature color “casts” from different light sources. Use Table 4-6 to set up White Balance options. Note You must click Apply after you make changes to any settings to save those changes.
  • Page 59: Figure 4-12 Video Analytics Tab

    HD4 EQUIP Series IP Dome Cameras User Guide Figure 4-12 Video Analytics Tab Each Tamper Detection Setting provides 3 threshold levels: High (80%), Medium (50%) and Low (30%). Each setting has three threshold levels: high (80%), medium (50%) and low (30%). When these thresholds are exceeded, camera sabotage or motion is detected, then alarm messages appear above the video display and alarm signals are sent to DVRs/NVRs.
  • Page 60: Sabotage Detection

    IP Camera Web-Client Sabotage Detection Figure 4-14 Tamper Detection Settings on the Video Analytics Tab Set the Blur Threshold. Blur can be affected by elements such as water, for example. Set the Blinding Threshold. Blinding applies to obstacles in front of the camera lens. Set the Scene Change Threshold.
  • Page 61: Table 4-8 Blinding Threshold Values

    HD4 EQUIP Series IP Dome Cameras User Guide Click Apply. Note To turn off video blur detection, select Disable in the Blur Threshold list. Disable is the default setting. Note You must click Apply after you make changes to any settings to save those changes.
  • Page 62: Configuring Video Motion Detection

    IP Camera Web-Client Configuring Camera Field of View Change Detection The Web-Client application can detect tampering of the camera field of view and show an alarm message above the video display (see Figure ). To detect a camera field of view change: Click the Video Analytics tab.
  • Page 63: Figure 4-15 Video Analytics: Defining A Region

    HD4 EQUIP Series IP Dome Cameras User Guide Click the VMD drop-down arrow, and select Enable. Squares that define the regions appear in their default positions on the live view video. Figure 4-15 Video Analytics: Defining a Region Region-defining box Click Apply.
  • Page 64: Alarm And Audio

    IP Camera Web-Client Alarm and Audio Alarm Settings Connect external devices such as sirens or flashing lights to the alarm output connector to signal camera users that an alarm is activated. See Connecting Alarms on page for more information. Set the Alarm Output as Normally Open or Normally Close. When alarm inputs are connected, the camera triggers an alarm only when the normal state (open or closed) changes.
  • Page 65: Appendix A Troubleshooting

    Troubleshooting Technical Support Prior to calling Honeywell technical support, refer to the following topics for possible solutions to problems with your camera. To contact the Honeywell Video Systems technical support team, call 1-800-796-2288 (North America only) or send an e-mail to HVSsupport@honeywell.com.
  • Page 66: Problem: Live View Does Not Display The Expected Video

    Problem: Live View Does Not Display the Expected Video Possible solutions: • Ensure that your web browser settings have been configured to allow ActiveX controls (see Step 2: Install the Honeywell IP Utility Software on page for information on setting up your browser). •...
  • Page 67: Appendix B Specifications

    Specifications Note These specifications refer to all models, except where otherwise noted. Specifications are subject to change without notice. Video Signal Specifications NTSC Video Standard: High Res Scanning System: Progressive Image Sensor: 1/4” CMOS Number of Pixels (H x V) 1280 x 720 (HD);...
  • Page 68 Pentium IV CPU 3.1 GHz or equivalent AMD requirements 1 GB RAM Windows® 2003/XP Installation, Management, and Honeywell IP Utility software identifies the IP address, Maintenance checks the status of the device. Firmware upgrades over HTTP, firmware available at www.honeywellvideo.com. Supported Protocols...
  • Page 69 HD4 EQUIP Series IP Dome Cameras User Guide Figure B-1 Camera Side View with Dimensions 6.1” 154.97 mm Document 800-05620 Rev C 04/10...
  • Page 70 Specifications...
  • Page 71: Appendix C Glossary

    Glossary AGC (Automatic Gain Control) Video Amplifier in a camera that boosts the amount of video gain (including the noise) to maintain a 1V p-p (1-volt peak-to-peak) video signal output. It becomes operational when the light level is low. The circuit is designed to compensate for fluctuations in scene illumination which would cause the video output level to be too low.
  • Page 72 Glossary PAL (Phase Alternate Line) A standard of specifications for television transmission for color TV signals used in West Germany, England, Holland, Australia, and several other countries. It uses an interlaced format with 625 lines per frame at 25 frames per second. PoE (Power over Ethernet) A system designed to transmit electrical power, along with data, to remote devices over a standard twisted pair cable in an Ethernet network.
  • Page 73: Index

    HD4 EQUIP Series IP Dome Cameras User Guide Index camera adjusting components ActiveX control mounting administrator type privileges camera blinding administrator password, default camera blinding detection AGC (Automatic Gain Control) camera field of view change AGC (automatic gain control) camera field of view change detection...
  • Page 74 DayToNight HTTP server default passwords default gateway detection, camera blinding installed components detection, camera field of view change detection, video blur address 39, 40, detectiong, video motion APIPA device DHCP connecting network settings 38–41, disconnecting IP address discovering 35, IP network settings information tab default gateway name...
  • Page 75 HD4 EQUIP Series IP Dome Cameras User Guide mounting template auto exposure MWB (manual white balance) mode software downloading from website 31, installing 33, uninstalling version netmask start menu NightToDay statistics NTSC frame rate video format received bit rate video resolution...
  • Page 76 launching and logging on/off user types website 31, web browser wiring web client alarm connection compression settings connections on board web-client description...
  • Page 78 Document 800-05620 – Rev C – 04/10 © 2010 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.

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