Page 1 Dell™ C5765dn Color Laser Multifunction Printer User’s Guide Regulatory Model: C5765dn...
Page 2 Information in this document is subject to change without notice. © 2013 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Dell DELL Microsoft, Windows, Windows NT, Windows Server,...
Page 3: Table Of Contents
Types of Manuals............................. 17 Using This Guide............................18 Organization of This Guide....................... 18 Conventions............................20 Technical Support ........................... 21 Dell™ Technical Support Policy..................... 21 Warranty and Return Policy......................21 Contacting Dell........................... 21 About License............................22 RSA BSAFE ............................22 Heimdal..............................22 JPEG Code ............................
Page 4 Step 1 Loading Documents .......................50 Step 2 Selecting Features .........................52 Step 3 Entering a Quantity.........................53 Step 4 Starting the Copy Job ......................54 Step 5 Confirming the Copy Job in Job Status ................55 Operations during Copying ........................56 Stopping the Copy Job ........................56 Changing the Number of Copies ......................57 Interrupting the Copy Job........................58 Simple Copy...............................59...
Page 5 Table of Contents Poster (Making Enlarged Copies Spread over Multiple Sheets) ..........104 Repeat Image (Making Multiple Copies on One Sheet) ............106 Preset Repeat Image (Making Multiple Copies on a Single Sheet)........107 Transparency Options (Inserting Blank Sheets between Transparencies)......107 Copy Output (Specifying Finishing Options) ................
Page 6 Registering Stored Programs for Build Job.................156 Deleting Stored Programs.......................157 Entering/Changing a Stored Program Name ................157 Assigning/Changing Icons for Stored Programs ................158 Calling a Stored Program........................159 Calling a Stored Program for Build Job ..................160 Web Applications ..........................161 Web Applications Overview ........................162 Accessing Web Applications.......................163 Accessing Using Buttons Registered on the [Home] Screen............164 Media Print (Text and Photos)......................165...
Page 7 Table of Contents Transparencies..........................202 Envelopes ............................203 Labels ..............................204 Storing Print Media ......................... 204 Identifying Print Media and Specifications................205 Loading Paper............................207 Loading Paper in Trays 1 to 4......................207 Loading an Envelope in Trays 1 to 4 ..................... 209 Loading Paper in Tray 5 (Bypass Tray)..................
Page 8 Fax Receiving Mode ........................272 Faults.................................273 Supplies..............................274 Billing Information ..........................275 Billing Information ...........................275 User Account Billing Information....................276 15 Tools.................................279 System Settings Procedure ........................280 Step 1 Entering System Administration Mode ................280 Step 2 Entering the System Administrator User ID and Passcode ..........280 Step 3 Selecting [Tools] ........................281 Step 4 Selecting a Tab on the [Tools] Screen ................281 Step 5 Setting a Feature ........................283...
Page 9 Table of Contents Other Settings ........................... 347 Scan Service Settings........................... 352 First Tab ............................. 352 Scan Defaults............................ 353 Scan to PC Defaults ......................... 355 Original Size Defaults ........................355 Output Size Defaults ........................356 Reduce/Enlarge Presets ......................... 356 Other Settings ........................... 356 Fax Service Settings ..........................
Page 10 Installation of Dell Printer Configuration Web Tool ................418 Preparations ............................418 Configuration on the Machine .......................419 Starting Dell Printer Configuration Web Tool...................420 Configuring Machine Settings Using Dell Printer Configuration Web Tool .......421 17 Printer Environment Settings.......................425 Print Overview ............................426 Installation When Using USB Port ......................429 Step 1 Preparations ..........................429...
Page 11 Configuration of Store to USB ......................458 Step 1 Available USB Memory Devices..................458 Step 2 Dell Printer Configuration Web Tool Setting Items............458 Configuration of Job Flow Sheets ...................... 459 Step 1 Enabling Ports and Setting up TCP/IP................459 Step 2 Configuring the SNMP Port....................
Page 12 Installation Overview ........................475 Step1 Configuration on the Machine ....................475 Step2 Configuration on the Computer...................476 21 Authentication and Accounting Features ..................477 Overview of Authentication and Accounting Feature ..............478 Overview of Authentication Feature .....................478 Overview of Accounting Feature ....................479 Authentication............................480 User Types Managed by Authentication Feature ...............480 User Roles and Authorization Groups...................480 Types of Authentication ........................481 Types of Account Administration ....................482...
Page 13 Staple Jams in Staple Cartridge (for Finisher-AB1) ..............627 23 Install Operation for Eco copy/My Forms ..................629 Before Installation..........................630 Environment Settings ........................630 SSL / TLS Settings in Dell Printer Configuration Web Tool ............. 632 Installation Procedures ........................634 Installation ............................634 Uninstallation/Version Upgrade....................637 About License............................
Page 14 Troubleshooting ..........................655 View Detailed Information......................655 Notes and Restrictions ..........................656 25 Using My Forms............................657 About My Forms ............................658 Setup .................................659 Creating Folders on the Machine ....................659 Storing Files in a Folder on the Machine ..................659 Using My Forms ............................660 Printing Forms from the Folders on the Machine ...............660 Problem Solving............................661 Troubleshooting ..........................661 View Detailed Information......................661...
Page 15: Before Using The Machine
1 Before Using the Machine This chapter describes how to use this guide, as well as legal notice you should read before using the machine. • Preface ............................16 • Types of Manuals ........................17 • Using This Guide........................18 • Technical Support .........................21 •...
Page 16: Preface
1 Before Using the Machine Preface Thank you for selecting the Dell C5765dn Color Laser Multifunction Printer (hereafter referred to as "the machine"). This guide is written for users who are new to the machine and provides information on copying, printing, scanning, and faxing operations, as well as troubleshooting, daily maintenance, and precautions users should take when operating the machine.
Page 17: Types Of Manuals
Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals PostScript User Guide (PDF) The guide describes how to install the print driver and configure the functions in order to use the machine as a PostScript printer. This guide is included in the "PostScript Drivers" CD-ROM.
Page 18: Using This Guide
Computer Operations Describes operations performed from a computer, such as printing documents, importing scanned files, using Direct Fax, and operating Dell Printer Configuration Web Tool. Paper and Other Media Describes the types of paper and other media that you can use on the machine and how to...
Page 19 Tools Describes the procedures to set up the system. Dell Printer Configuration Web Tool Settings Describes how to use Dell Printer Configuration Web Tool. Printer Environment Settings Describes the settings to use the Print feature on the machine. E-mail Environment Settings Describes the settings to use various services via e-mail on the machine.
Page 20: Conventions
1 Before Using the Machine Conventions • The screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on the configuration of your machine. •...
Page 21: Technical Support
You can learn about Dell products and services at dell.com. You can access Dell Support through dell.com/support. The Dell C5765dn Color Laser Multifunction Printer with High Capacity Feeder is Blue Angel certified for Germany. You can access the Blue Angel techsheet at dell.com/support/manuals.
Page 22: About License
1 Before Using the Machine About License This section describes information about licenses. Be sure to read through it. RSA BSAFE ® ® This product includes RSA BSAFE Cryptographic software from EMC Corporation. Heimdal Copyright (c)2000 Kungliga Tekniska Högskolan (Royal Institute of Technology, Stockholm, Sweden).
Page 23: Libcurl
About License Libcurl COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1996 - 2006, Daniel Stenberg, <daniel@haxx.se>. All rights reserved. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
Page 24: Openldap
1 Before Using the Machine OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The views and conclusions contained in the software and documentation are those of the authors and should not be interpreted as representing official policies, either expressed or implied, of the FreeBSD Project.
Page 25 About License The names of the copyright holders may not be used to endorse or promote products derived from this software without their specific prior written permission. This software is provided ''as is'' without express or implied warranty. Portions Copyright (c) 1992-1996 Regents of the University of Michigan. All rights reserved.
Page 26: Des
1 Before Using the Machine Copyright 1999-2003 The OpenLDAP Foundation, Redwood City, California, USA. All Rights Reserved. Permission to copy and distribute verbatim copies of this document is granted. This product includes software developed by Eric Young (eay@mincom.oz.au) Copyright (c) 2003. Dr Brian Gladman. Worcester. UK. All rights reserved. This product uses published AES software provided by Dr Brian Gladman under BSD licensing terms.
Page 27 About License tech-transfer@andrew.cmu.edu 4. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by Computing Services at Carnegie Mellon University (http://www.cmu.edu/computing/)." CARNEGIE MELLON UNIVERSITY DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL CARNEGIE MELLON UNIVERSITY BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE,...
Page 28: Legal Notice
1 Before Using the Machine Legal Notice Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. •...
Page 29: Product Overview
2 Product Overview This chapter describes the basic information of the machine, such as machine components, how to switch the machine on and off, and how to use the touch screen. • Machine Components......................30 • Power Source.........................34 • Ground Fault Interrupter.......................37 •...
Page 30: Machine Components
2 Product Overview Machine Components The following describes machine components and their functions. Front View Component Function Center output tray Copies and prints are delivered here, facing down. Right hand cover Open this cover to replace the consumables or clear paper jams. Waste toner container Collects waste toner.
Page 31 Machine Components Right View Component Function Fusing unit Fuses toner on paper. Do not touch this unit as it is extremely hot. Transfer roller Transfers toner from the drum to the paper. Paper thickness lever Used for printing on envelopes. Main power switch Switches the main power on/off of the machine.
Page 32 2 Product Overview Component Function Staple cartridge Contains staples. Remove this cartridge when replacing or adding staples, or clearing staple jams. Left tray Stapled outputs are delivered here. Rear View Component Function Ethernet connector Connects to a network cable. EP port Connects to a smart card reader.
Page 33 Machine Components Top View (Duplex Automatic Document Feeder) Component Function Confirmation indicator Lights up when a document is loaded correctly. Left cover Open this cover to clear paper jams. Inner cover Open this cover to clear paper jams. Knob Rotate this knob to clear paper jams. Document guides Use these guides to align the edges of documents.
Page 34: Power Source
2 Product Overview Power Source The machine is provided with the power switch and the main power switch. Power switch Main Power Switch To use the machine, press the power switch to the [ | ] position to switch its power on. You can start operations after the machine warms up.
Page 35: Switching The Power Off
Power Source Press the power switch to the [ | ] position to switch the power on. Reset Button If the machine does not power on, check the following: - The power cord is plugged in. - The main power is switched on. - The <RESET>...
Page 36: Switching The Main Power Off
2 Product Overview Switching the Main Power Off The following describes how to switch the main power off. Note • Do not switch the main power off when a screen is displayed on the touch screen or while the <Power Saver> button is blinking. Switching off the main power under such circumstances may damage the hard disk and the memory or cause a machine malfunction.
Page 37: Ground Fault Interrupter
If you have any problems with the ground fault interrupter, contact Customer Support at dell.com/contactdell. The following describes how to check the ground fault interrupter. Press the power switch to the [ ] position to switch the power off.
Page 38: Power Saver Mode
2 Product Overview Power Saver Mode The machine is installed with the Power Saver feature that will automatically reduce power consumption of the machine if no copy or print data is received for a certain duration. The Power Saver feature has two modes: Low Power mode and Sleep mode. The machine enters the Low Power mode after the preset time has elapsed if the machine is left unused for a fixed period of time.
Page 39: Exiting The Power Saver Mode
The Power Saver mode is exited in the following instances: • Pressing the <Power Saver> button • Receiving a job • Selecting [Apply] in Dell Printer Configuration Web Tool • Setting a document in the document feeder • Opening the document cover When the following device is connected to the machine and a user performs the following operation, the Low Power mode can be deactivated without pressing the <Power Saver>...
Page 40: Control Panel
This indicator lights up when a problem other than a system error occurs with the machine, including paper jams and running out of paper or toner. If the <Error> indicator blinks, contact Customer Support at dell.com/contactdell. If the <Error> indicator lights up, refer to "Machine Trouble" (P.511).
Page 41 Control Panel Component Function <Data> indicator Blinks when the machine is sending or receiving data to or from a client. This indicator lights up when data is stored in the machine's memory, when received faxes are waiting to be printed, or when faxes are stored in a folder. You can check stored scan files in a Folder List.
Page 42: Screens And Buttons Displayed
2 Product Overview Screens and Buttons Displayed You can register or change the services and buttons displayed on the touch screen. You can customize the following screens: Note • The following screens and buttons may have been changed by the system administrator. Use the machine according to the changes that have been made.
Page 43: About The [Home] Screen
About the [Home] Screen About the [Home] Screen This section describes the [Home] screen, which can be displayed by pressing the <Home> button. Login information field Message field Additional feature buttons Service buttons Next page Message Field Displays a message. Login Information Field Select this field in the upper right corner of the touch screen to display the User ID entry screen for entering the System Administration mode, the Authentication mode, or the...
Page 44 2 Product Overview Simple Copy You can set the features for the Copy service. Selecting [Simple Copy] allows you to simply specify the basic copy features on a single screen. For more information, refer to "Simple Copy" (P.59). Simple Fax You can set the features for the Fax service.
Page 45 [Details] of Job Flow Sheets is entered in other than ASCII characters, the characters may not be displayed properly. When you use Dell Printer Configuration Web Tool to import a CSV file* that includes the characters other than those used for the language selected in [Language], the characters in the file may be garbled or the import may fail.
Page 46: Entering Text
2 Product Overview Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols. Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again.
Page 47: Paper Output
Paper Output Paper Output When the number of output paper exceeds the output tray capacity, to prevent paper jams, the following error message is displayed, and the machine stops outputting paper. Removing the output paper clears the error message, and the machine resumes outputting paper automatically.
Page 48 2 Product Overview...
Page 49: Copy
3 Copy This chapter describes the basic operation and features for the Copy service. • Copying Procedure........................50 • Operations during Copying ....................56 • Simple Copy..........................59 • Copy............................64 • Image Quality .........................76 • Layout Adjustment.........................83 • Output Format .........................99 • Job Assembly ........................113...
Page 50: Copying Procedure
3 Copy Copying Procedure This section describes the basic copy procedures. The following shows the reference section for each procedure. Step 1 Loading Documents .......................50 Step 2 Selecting Features ......................52 Step 3 Entering a Quantity......................53 Step 4 Starting the Copy Job.....................54 Step 5 Confirming the Copy Job in Job Status ................55 Step 1 Loading Documents The following two methods are available to load documents:...
Page 51 Copying Procedure Load the document face up (when the Confirmation indicator document is 2-sided, load the front side up) in the center of the document feeder. Note • The confirmation indicator lights up when the document is loaded correctly. If the indicator does not light, load the document again.
Page 52: Step 2 Selecting Features
3 Copy Load the document face down, and align it against the top left corner of the document glass. Close the document cover. • When a standard size document is loaded on the document glass, the size of the document is Note displayed in the message field.
Page 53: Step 3 Entering A Quantity
Copying Procedure If the previous settings still remain, press the <Clear All> button. <Clear All> button Select each tab, and configure features as necessary. The following shows the reference section for each tab. "Copy" (P.64) "Image Quality" (P.76) "Layout Adjustment" (P.83) "Output Format"...
Page 54: Step 4 Starting The Copy Job
3 Copy Step 4 Starting the Copy Job The following describes how to start a copy job. Press the <Start> button. Note • If the document has been loaded in the document feeder, do not hold down the document while it is being conveyed. •...
Page 55: Step 5 Confirming The Copy Job In Job Status
Copying Procedure When all documents have been scanned, select [Last Original]. Step 5 Confirming the Copy Job in Job Status If copies are not output after you start the copy job, the job may be in pending status. Use the following procedure to confirm the job status. Press the <Job Status>...
Page 56: Operations During Copying
3 Copy Operations during Copying This section describes available operations during copying. The following shows the reference section for each operation. Stopping the Copy Job.......................56 Changing the Number of Copies ....................57 Interrupting the Copy Job ......................58 Stopping the Copy Job To cancel a copy job in progress, use the following procedure.
Page 57: Changing The Number Of Copies
Operations during Copying Select the job to cancel. Note • Select [ ] to return to the previous screen or ] to move to the next screen. Select [Delete]. Select [Delete]. Changing the Number of Copies To change the number of copy sets during scanning or copying, use the following procedure. Press either the <Stop>...
Page 58: Interrupting The Copy Job
3 Copy Select [Change Quantity]. Specify the number of copy sets with the numeric keypad. The new quantity must include the number of copies that have already been printed. You cannot enter a number less than the number of copies that have already been printed. Press the <Start>...
Page 59: Simple Copy
Simple Copy Simple Copy You can select [Copy] or [Simple Copy] on the [Home] screen to set the features for the Copy service. This section describes the features you can select on the [Simple Copy] screen. [Simple Copy] allows you to use only basic features to easily copy documents. The following shows the reference section for each feature.
Page 60: Reduce / Enlarge (Making Enlarged/Reduced Copies)
3 Copy Select a paper tray to be used. Auto Select Automatically determines the tray holding the appropriate paper, based on the document size and the specified copy ratio. Note • This cannot be selected together with [Auto %] under [Reduce / Enlarge]. Tray 1, and Trays 2 to 4 (optional) Allows you to directly select the desired tray.
Page 61: Sided Copying (Making 2 Sided Copies)
Simple Copy Select a copy ratio. 100% Copies at the same image size as the original document. Auto % Automatically determines the copy ratio based on the document size and the paper size specified in [Paper Supply], and copies the document to fit into the paper. Note •...
Page 62: Black & White / Color (Selecting The Color For Copying)
3 Copy Black & White / Color (Selecting the Color for Copying) This feature allows you to select a color mode. Select [Black & White] or [Color]. Black & White Copies in black and white regardless of the colors in the original document. Color Copies in full color.
Page 63: Original Orientation (Specifying The Orientation Of Loaded Documents)
Simple Copy Select [2 Pages per Side]. Original Orientation (Specifying the Orientation of Loaded Documents) This feature allows you to specify the orientation of a document so that the machine can identify the top of the document. • If the [Original Orientation] setting differs from the actual document orientation, the machine may not Note detect the top of the document correctly.
Page 64: Copy
3 Copy Copy You can select [Copy] or [Simple Copy] on the [Home] screen to set the features for the Copy service. This section describes the features you can select on the [Copy] screen. The following shows the reference section for each feature. Reduce / Enlarge (Making Enlarged/Reduced Copies)............64 Paper Supply (Selecting the Paper for Copying)..............67 Output Color (Selecting the Color for Copying)..............70...
Page 65 Copy • This cannot be selected together with [Auto Select] under [Paper Supply]. Note Ratios (3rd to 4th buttons on the screen) Displays preset copy ratios. You can change the copy ratio associated with each button. For information on the settings, refer to "Reduce/Enlarge - Button 3 - 4"...
Page 66 3 Copy Preset % Select a copy ratio from the following options. • 100% Copies at the same image size as the original document. • Auto % Automatically determines the copy ratio based on the document size and the paper size specified in [Paper Supply], and copies the document to fit into the paper.
Page 67: Paper Supply (Selecting The Paper For Copying)
Copy • Fit Image to Paper Size X-Y% Automatically determines the reduction/enlargement ratios for the width and length so that the document image fits in the paper, and then slightly reduces the ratios so that the complete image is copied onto the paper. •...
Page 68 3 Copy Checking the Remaining Amount of Paper in the Paper Tray The icon displayed beside the tray number indicates the amount of paper remaining in the paper tray. You can view the icons to check the remaining amount of paper in a tray. : Indicates that the remaining amount of paper is 25 to 100%.
Page 69 Copy Size Detection Displays how the machine detects a paper size. For information on how to set [Size Detection], refer to "Paper Size Settings" (P.309). [Tray 5] Screen Set the paper loaded in Tray 5. For information on paper that can be loaded in Tray 5, refer to "Print Media Guidelines" (P.200). Select a paper size and a paper type.
Page 70: Output Color (Selecting The Color For Copying)
3 Copy Output Color (Selecting the Color for Copying) This feature allows you to select copy colors. Note • If the use of certain colors is not allowed, the available colors will be restricted. For more information, refer to "Account Limit" (P.399). Select a color mode.
Page 71 Copy [Output Color] Screen This screen allows you to make settings for full color, dual color, and single color. Select [More]. Select the desired output color mode. Auto Detect Automatically determines the color of the original document and makes copies in full color if the original document is colored, or in single color (black) if the document is black-and- white.
Page 72 3 Copy Single Color Copies in one specified color regardless of the color of the document. Selecting this option displays [Color] on the screen. Select a color on the [Output Color - Color] screen which is displayed after selecting [Color]. Refer to "[Output Color - Color] Screen"...
Page 73 Copy Select [Target Area Color]. Select any color. [Non-target Area Color] Screen This screen allows you to select the color to be used in place of the colors other than the selected source colors. You can select one color from seven preset and six custom options. For information on how to set custom colors, refer to "Custom Colors"...
Page 74: Sided Copying (Making 2 Sided Copies)
3 Copy [Output Color - Color] Screen This screen allows you to specify the color to be used for single-color copying regardless of the colors in the original document. You can select one color from six preset and six custom options for [Single Color]. For information on how to set custom colors, refer to "Custom Colors"...
Page 75: Lighten/Darken (Adjusting The Copy Density)
Copy Lighten/Darken (Adjusting the Copy Density) This feature allows you to select a copy-density level from seven levels. Note • [Lighten / Darken] on the [Copy], [Image Quality] and [Simple Copy] screens is the same. Use [ ] and [ ] to select from seven density levels.
Page 76: Image Quality
3 Copy Image Quality The section describes the features you can select on the [Image Quality] screen. The following shows the reference section for each feature. Original Type (Selecting the Document Type) ...............76 Image Options (Adjusting Copy Density/Sharpness/Saturation of Images) ......78 Image Enhancement (Erasing the Background Color of Documents/Adjusting Contrast) ..78 Color Effects (Selecting an Image Quality) ................79 Color Balance (Adjusting Color Balance).................80...
Page 77 Image Quality Auto Automatically sets the document type based on the setting made in the System Administration mode and the setting made in [Output Color] on the [Copy] screen. Photo & Text Select this option when the document contains both text and photos. The machine automatically distinguishes the text and photo areas of the document and sets the appropriate image quality for each area.
Page 78: Image Options (Adjusting Copy Density/Sharpness/Saturation Of Images)
3 Copy Image Options (Adjusting Copy Density/Sharpness/Saturation of Images) This feature allows you to adjust the copy density, sharpness, and saturation levels. Note • [Lighten / Darken] under [Image Options] is the same as [Lighten / Darken] on the [Copy] screen. •...
Page 79: Color Effects (Selecting An Image Quality)
Image Quality Select [Image Enhancement]. Set [Suppress Background] and [Contrast]. Suppress Background • Off Scans document backgrounds with no filtering. • Auto Suppression When [Output Color] is set to [Black & White], the background of a document printed on colored paper, such as newspaper, will be suppressed. When [Output Color] is set to [Color], [Dual Color], or [Single Color], the color element on white-color paper such as the blot, the print on the other side which is seen through and so on will be suppressed.
Page 80: Color Balance (Adjusting Color Balance)
3 Copy Select [Color Effects]. Select any option. Copies with the [Image Enhancement], [Image Options], [Color Shift], and [Color Balance] settings at their defaults. Lively Reproduces fresher, livelier images with increased color saturation. Bright Reproduces brighter images with enhanced contrast. This option is suitable for documents that are intended to attract people's attention, such as posters.
Page 81 Image Quality Select [Color Balance]. Select any option. Normal Always copies a document with the density balance set to "0" for the four toner colors: yellow, magenta, cyan, and black. Basic Color Allows you to adjust the density level for each toner color: yellow, magenta, cyan, and black.
Page 82: Color Shift (Adjusting The Color Tone)
3 Copy Color Shift (Adjusting the Color Tone) This feature allows you to adjust the tone of the colors to be reproduced in copies, by a maximum of two levels in two directions. On the screen, the [Original Color] slider represents the color tone of the original document, and the [Copy Color] slider represents the color tone of output copies.
Page 83: Layout Adjustment
Layout Adjustment Layout Adjustment This section describes the features you can select on the [Layout Adjustment] screen. The following shows the reference section for each feature. 2 Sided Copying (Making 2 Sided Copies)................84 Book Copying (Copying Facing Pages onto Separate Sheets)..........85 2 Sided Book Copying (Making 2 Sided Copies of Facing Pages)..........
Page 84: Sided Copying (Making 2 Sided Copies)
3 Copy 2 Sided Copying (Making 2 Sided Copies) This feature allows you to make copies of 1-sided and 2-sided documents on one side or both sides of paper. Select [2 Sided Copying]. Select any option. 1 1 Sided Makes a copy of a 1-sided document on one side of paper. 1 2 Sided Makes a copy of a 1-sided document on both sides of paper.
Page 85: Book Copying (Copying Facing Pages Onto Separate Sheets)
Layout Adjustment Copies This option is displayed when you select [1 2 Sided] or [2 2 Sided]. • Head to Head Select this option when you want the orientation of the front and back sides of the copy to be the same as that of the document. •...
Page 86: Sided Book Copying (Making 2 Sided Copies Of Facing
3 Copy Left Page then Right Copies the left page and then the right page of facing pages. Right Page then Left Copies the right page and then the left page of facing pages. Top Page then Bottom Copies the top page and then the bottom page of facing pages.
Page 87 Layout Adjustment • A non-standard size document or undetectable-size document will not be separated into two Note accurately. • Use the document glass to load a document. Select [2 Sided Book Copying]. Select any option. Disables this feature. Left Page then Right Scans the left page and then the right page of facing pages, to make 2-sided copies.
Page 88: Original Size (Specifying The Scan Size For The Document)
3 Copy [Starting & Ending Page] Screen This screen allows you to set the starting and ending pages to be copied. Set [Starting Page] and [Ending Page]. Starting Page • [Left Page] / [Right Page] You can select these options when [Left Page then Right] or [Right Page then Left] is selected.
Page 89: Mixed Size Originals (Scanning Different Size Documents Simultaneously)
Layout Adjustment Auto Detect Detects the document size automatically. The following table shows the document sizes that can be detected automatically. Document Feeder Document Glass Auto-detectable B5, A5, A5 , A4, 8.5 x 11", 8.5 B5, B6, B6 , A6, A5, A5 , Document Size x 14"...
Page 90: Edge Erase (Erasing Edges And Margin Shadows Of The Document)
3 Copy Select [On]. Select this option when copying documents of the same size. When documents of different sizes are copied, the machine automatically detects the size of each document. Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document.
Page 91 Layout Adjustment Select [Edge Erase]. Select any option. Normal The edge width to erase is set to 2 mm for the top and bottom, and left and right edges. All Edges Erases the shadows of the four edges of a document, as well as the shadow in the center of the document if it is a bound document or a booklet.
Page 92: Image Shift (Adjusting The Image Position)
3 Copy Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document. Note • If the [Original Orientation] setting differs from the actual document orientation, the machine may not detect the top of the document correctly.
Page 93 Layout Adjustment Margin Shift Allows you to specify the amounts of the top and bottom, and left and right margins in the range from 0 to 50 mm in 1 mm increments. • Side 1 Displays the [Image Shift - Side 1] screen. Refer to "[Image Shift - Side 1] Screen"...
Page 94 3 Copy Corner Shift Shifts document images so that they are placed at an edge or corner of paper. You can select from 8 shift directions. Specify the amounts of the top and bottom, and left and right margins in the range from 0 to 50 mm in 1 mm increments.
Page 95: Invert Image (Making Reversed Copies Of Images)
Layout Adjustment [Image Shift - Side 2] Screen This screen allows you to set the image shift for Side 2. Select any option. Does not shift the position of document image. Auto Center Shifts document images so that they are placed in the center of paper. Specify the amounts of the top and bottom, and left and right margins in the range from 0 to 50 mm in 1 mm increments.
Page 96: Original Orientation (Specifying The Orientation Of Loaded Documents)
3 Copy Select any option. Mirror Image Reverses the left and right sides of the document image. Negative Image Creates a negative image of the document. Original Orientation (Specifying the Orientation of Loaded Documents) This feature allows you to specify the orientation of a document so that the machine can identify the top of the document.
Page 97: Image Rotation (Changing The Orientation Of Images)
Layout Adjustment Image Rotation (Changing the Orientation of Images) If the orientation of the paper currently loaded in the tray differs from that of the document loaded, the machine automatically rotates the document image so that the orientation of the image matches that of the paper.
Page 98 3 Copy Staple Position This option is displayed when the finisher is installed. If documents are of mixed orientations, the images will be rotated to match the stapling edge specified in the settings of the Staple feature. Portrait Original - Left Edge If documents are of mixed orientations, the images will be rotated so that the top edge of landscape documents is aligned with the left edge of portrait documents.
Page 99: Output Format
Output Format Output Format This section describes the features you can select on the [Output Format] screen. The following shows the reference section for each feature. 2 Sided Copying (Making 2 Sided Copies)................99 Booklet Creation (Creating a Booklet) ..................99 Covers (Attaching Covers to Copies)..................
Page 100 3 Copy • If [Auto Select] is selected in [Paper Supply], a tray specified in [Auto Paper Off] is automatically selected. Change the setting if necessary. For information on [Auto Paper Off], refer to "Copy Control" (P.321). Specify the orientation of the document in [Original Orientation] on the [Layout Adjustment] screen.
Page 101 Output Format • Last Page on Back Cover Select this check box to copy the image of the last document page onto the last page of the copy sheets as a back cover. When you use [Divide Output] to divide a booklet into subsets, the image of the last document page will be copied onto the last page of the last subset.
Page 102: Covers (Attaching Covers To Copies)
3 Copy Covers (Attaching Covers to Copies) This feature allows you to attach covers to copies. You can use different types of paper (such as colored paper and heavyweight paper) as the front and back covers of copies. Note • When you select this feature, if the number of pages scanned by the machine exceeds the maximum, the machine will not print the already-scanned data.
Page 103: Pages Per Side (Copying Multiple Pages Onto One Sheet)
Output Format • Print on Side 2 The first page of the document is copied on the back side of the back cover. • Print on Both The first and second pages of the document are copied on the front and back sides of the back cover.
Page 104: Poster (Making Enlarged Copies Spread Over Multiple Sheets)
3 Copy Select any option. Disables this feature. 2 Pages Copies two document pages onto one side of a single sheet of paper. 4 Pages Copies four document pages onto one side of a single sheet of paper. 8 Pages Copies eight document pages onto one side of a single sheet of paper.
Page 105 Output Format Select [Poster]. Select any option. No enlarged copies are made. Output Size Allows you to select the paper size. Enlargement % Refer to "When [Enlargement %] is Selected" (P.105). Paper Supply Displays the [Paper Supply] screen. Select the paper tray to be used. Note •...
Page 106: Repeat Image (Making Multiple Copies On One Sheet)
3 Copy Repeat Image (Making Multiple Copies on One Sheet) This feature allows you to copy a document image on one sheet of paper repeatedly for a specified number of times. When [Reduce / Enlarge] is set to [Auto %], the repeated copies of the image are reduced to fit on the selected paper.
Page 107: Preset Repeat Image (Making Multiple Copies On A Single Sheet)
Output Format Preset Repeat Image (Making Multiple Copies on a Single Sheet) This feature allows you to repeatedly copy one original onto equally divided areas according to the specified number of copies. Select [2 Times], [4 Times], or [8 Times] according to the number of times to repeat. 2 Times 4 Times 8 Times...
Page 108 3 Copy • Load transparency sheets in a tray in the same orientation as the paper to be used for handouts and separators. Select [Transparency Options]. Select any option. Does not insert separators. Blank Transparency Separators Inserts a separator each time a transparency is copied. Only one set of copies can be made. Blank Separators &...
Page 109: Copy Output (Specifying Finishing Options)
This feature allows you to select finishing options. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. If the finisher is installed, each set of copies can be stapled, and then output. Select [Copy Output].
Page 110 3 Copy Separator Tray When you select [Uncollated with Separators], select the paper tray to be used for the separators. Note • When you use the bypass tray, select [Bypass] on the [Separator Tray] screen. Staple Specify the position for stapling. The number of sheets that can be stapled is 2 - 50 (when 80 gsm paper is used).
Page 111: Id Card Copy (Copying Both Sides Of An Id Card)
Output Format Paper Size and Stapling Position • Finisher-AB1 1 Staple 1 Staple (Left) (Right) A4, B5, 7.25 x 10.5", 8.5 x 10", 8.5 x 11", 8.5 x 13", 8.5 x 14", Note • The staple orientation displayed on the touch screen differs from the actual staple orientation. Outputs are stapled in the orientation shown in the above table.
Page 112 3 Copy • When the reduced size is specified to copy an ID card, the machine may copy the ID card in a different orientation from the original orientation depending on the magnification ratio specified. For information on the copy magnification ratio for ID Card Copy, refer to "ID Card Copy - Reduce/Enlarge" (P.322).
Page 113: Job Assembly
Job Assembly Job Assembly This section describes the features you can select on the [Job Assembly] screen. The following shows the reference section for each feature. Build Job (Processing Documents Scanned with Different Settings as One Job) ....113 Sample Job (Checking the Finished Output of the Copy)........... 117 Combine Original Sets (Adding Originals) ................
Page 114 3 Copy Build Job is applied. The feature buttons appear. Specify any option if necessary. • The features selected here cannot be canceled or changed while the machine executes a copy job. Note For information on features available in Build Job, refer to "Features that can be set in Build Job" (P.114).
Page 115 Job Assembly 3) Select [Stored Programming]. 4) Select the number of the stored program that contains the features you want to use. For information on how to register a stored program, refer to "Registering Stored Programs for Build Job" (P.156). Delete Clears the document data stored by the Build Job feature, and cancels the job.
Page 116 3 Copy [Build Job - Chapter Start] Screen This screen allows you to set the chapter start. Select any option. The next stack of documents is copied after the previous stack. The next stack of documents is copied from Side 1 of a new sheet of paper. Pages per Side - New Page When [Pages per Side] is set, even if all documents are divided for every chapter before all of them are assembled in the Pages per Side feature, the next stack of document is copied...
Page 117: Sample Job (Checking The Finished Output Of The Copy)
Job Assembly When [Pages per Side] is set, the number of pages (2 pages, 4 pages, or 8 pages) that you selected to copy onto one side of a single sheet, starting from the first page of the loaded documents, are copied onto the front page of a separator. When you load a single sheet document, the document is copied onto a separator.
Page 118: Combine Original Sets (Adding Originals)
3 Copy Select [On]. No sample set is made. A sample set is made. [Copy] Screen When Sample Job is in Progress After the sample set is copied, the machine pauses the job and displays the [Copy] screen. Change Quantity Displays the [Change Quantity] screen on which you can change the number of copies entered before.
Page 119 Job Assembly When all documents have been scanned, select [Last Original]. Note • After the first original set is copied, the machine automatically outputs the data remained if the machine is left unused for the period specified in [Auto Clear]. For more information on [Auto Clear], refer to "Auto Clear"...
Page 120 3 Copy [Copy] Screen When Combine Original Sets is in Progress The [Copy] screen is displayed when copying starts. Delete Clears the document data stored with the Combine Original Sets feature, and cancels copying. Note • You can also press the <C (Clear)> or <Clear All> button on the control panel to perform the same operation.
Page 121: Delete Outside / Delete Inside (Deleting Outside Or Inside Of The Selected Area)
Job Assembly Delete Outside / Delete Inside (Deleting Outside or Inside of the Selected Area) This feature allows you specify the areas to be deleted from a document image. Up to three areas can be specified. Select [Delete Outside / Delete Inside]. Select any option.
Page 122: Stored Programming (Calling A Stored Program For Build Job)
3 Copy Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document. Note • If the [Original Orientation] setting differs from the actual document orientation, the machine may not detect the top of the document correctly.
Page 123: Fax
4 Fax This chapter describes the basic operations and features for the Fax services. • An optional component is required to use this feature. For more information, contact customer Note support. • Fax Procedure ........................124 • Operations during Faxing....................130...
Page 124: Fax Procedure
4 Fax Fax Procedure This section describes the basic fax procedures. The following shows the reference section for each procedure. Step 1 Loading Documents .....................124 Step 2 Selecting Features ......................126 Step 3 Specifying Destinations....................127 Step 4 Starting the Fax Job .....................128 Step 5 Confirming the Fax Job in Job Status .................129 Step 1 Loading Documents The following two methods are available to load documents:...
Page 125 Fax Procedure Load the document face up (when the Confirmation indicator document is 2-sided, place the front side up) in the center of the document feeder. Note • The confirmation indicator lights up when the document is loaded correctly. If the indicator does not light, the machine may be detecting the document on the document glass.
Page 126: Step 2 Selecting Features
4 Fax Load the document face down, and align it against the top left corner of the document glass. Note • When you load a A5, B5 or A4 document on the document glass in portrait orientation, the scanned image is transmitted with 180 degrees rotated.
Page 127: Step 3 Specifying Destinations
Fax Procedure If the previous settings still remain, press the <Clear All> button. <Clear All> button Select each tab, and select a feature as necessary. Step 3 Specifying Destinations Three methods are available to specify recipients: by phone number, by address number, and by group dial number.
Page 128: Step 4 Starting The Fax Job
4 Fax Enter a fax number using the numeric keypad. Numeric keypad To specify multiple recipients, select [+ Add] on the touch screen. Note • If you have entered an incorrect value, press the <C (Clear)> button and enter the correct value.
Page 129: Step 5 Confirming The Fax Job In Job Status
Fax Procedure Load the next document. Press the <Start> button. If you have more documents, repeat steps 3 and 4. When all documents have been scanned, select [Last Original]. Step 5 Confirming the Fax Job in Job Status The following describes how to confirm the status of a fax job. Press the <Job Status>...
Page 130: Operations During Faxing
4 Fax Operations during Faxing This section describes the available operations during faxing. The following shows the reference section for each operation. Stopping the Fax Job .......................130 Changing the Scan Settings ....................131 Stopping the Fax Job To cancel scanning a fax document, use the following procedure. Press either the <Stop>...
Page 131: Changing The Scan Settings
Operations during Faxing Select the job to cancel. Note • Select [ ] to return to the previous screen or ] to move to the next screen. Select [Delete]. Select [Delete]. Changing the Scan Settings You can change the scan settings while scanning a document. Select [Next Original].
Page 132 4 Fax Select [Save]. Press the <Start> button.
Page 133: Scan
5 Scan This chapter describes the basic operations and features for the Scan services. To use the Scan services, network settings are required. For information on the network settings, refer to "Scanner Environment Settings" (P.451). • Scanning Procedure ......................134 • Operations during Scanning....................141...
Page 134: Scanning Procedure
5 Scan Scanning Procedure This section describes the basic scanning procedure. The following shows the reference section for each procedure. Step 1 Loading Documents .....................134 Step 2 Selecting the Features....................136 Step 3 Starting the Scan Job....................138 Step 4 Confirming the Scan Job in Job Status ...............140 Step 5 Saving the Scanned Data .....................140 Step 1 Loading Documents The following two methods are available to load documents:...
Page 135 Scanning Procedure Load the document face up (when the Confirmation indicator document is 2-sided, place the front side up) in the center of the document feeder. Note • In normal occasions, load the document in the [Sideways Images] orientation. The document is displayed in the [Upright Images] orientation when viewed on a computer.
Page 136: Step 2 Selecting The Features
5 Scan Load the document face down, and align it against the top left corner of the document glass. Close the document cover. Step 2 Selecting the Features On the [Home] screen, you can select the following Scan services: [E-mail], [Store to Folder], [Scan to PC], [Store to USB], and [Store &...
Page 137 JPEG XPS* E-mail Using the control panel when scanning Scan to PC Store to USB Store & Send Link Store to Folder Using Dell Printer Configuration Web Tool ® Stored File Manager 3 ® ® Using Adobe Acrobat Job Flow Sheets...
Page 138: Step 3 Starting The Scan Job
5 Scan If the previous settings still remain, press the <Clear All> button. <Clear All> button Specify a folder to save the data in. Select each tab, and configure features as necessary. When you use another Scan service, [Store to Folder] is replaced with [E-mail], [Scan to PC], [Store to USB], or [Store &...
Page 139 Scanning Procedure While documents are being scanned, select [Next Original]. • When using the document feeder, load the Note next document after the machine has finished scanning the first document. • When [Next Original] is displayed on the screen shown on the right and no operation is performed for a certain period of time, the machine automatically assumes that there are no more documents.
Page 140: Step 4 Confirming The Scan Job In Job Status
Import using an application Use Network Scanner Driver. Import using Stored File Manager 3 Use Stored File Manager 3. Import using Dell Printer Configuration Web Tool Use Dell Printer Configuration Web Tool.
Page 141: Operations During Scanning
Operations during Scanning Operations during Scanning The following describes the operations available during scanning. The following shows the reference section for each operation. Stopping the Scan Job......................141 Previewing the Scanned Images during a Scan Job ............... 142 Changing Scan Settings ......................143 Stopping the Scan Job To cancel scanning a document, use the following procedure.
Page 142: Previewing The Scanned Images During A Scan Job
5 Scan Select the job to cancel. Select [Delete]. Select [Delete]. Note • If you cancel the job, the scanned data stored in the folder will also be deleted. Previewing the Scanned Images during a Scan Job You can preview the scanned images while scanning the document. Select [Next Original].
Page 143: Changing Scan Settings
Operations during Scanning From the drop-down menu, specify the view size by selecting [Whole Page] or [Enlarged View], and set [Current Page]. After the confirmation, select [Close] to close the preview screen. Changing Scan Settings You can change scan settings while scanning the document. Select [Next Original].
Page 144 5 Scan...
Page 145: Job Flow Sheets
6 Job Flow Sheets This chapter describes the scanning operation using a job flow sheet registered on the machine. Job Flow Sheets is a service that allows you to register transfer settings of scan data, such as a transfer method and destination, to simplify data-transfer tasks. •...
Page 146: Job Flow Procedure
6 Job Flow Sheets Job Flow Procedure Job flow sheets are categorized into two types according to the target. One type of job flow sheets targets scanned documents, and the other type targets files stored in folders. This section describes the first type of job flow sheets, targeting scanned documents. The following describes the procedure to operate a job flow.
Page 147: Step 3 Confirming/Changing The Job Flow Sheet
Job Flow Procedure Step 3 Confirming/Changing the Job Flow Sheet To confirm the details, select [Details]. To change the settings, select [Change Settings]. For information on how to check or change job flow settings, refer to "Selecting/Changing a Job Flow Sheet"...
Page 148: Selecting/Changing A Job Flow Sheet
6 Job Flow Sheets Selecting/Changing a Job Flow Sheet This section describes how to select or edit a job flow sheet created on a network computer with Job Flow Editor. • If characters not supported by the machine are used in the name or description of a job flow sheet, the Note characters will not be displayed or will be garbled on the screen.
Page 149 Selecting/Changing a Job Flow Sheet [Change Settings] Screen Select [Change Settings]. Select a group to be changed from [Group of Items]. Note • The screen on the right does not appear if only one group is registered. Select the item to be changed. •...
Page 150 6 Job Flow Sheets [Sheet Filtering] Screen This screen allows you to filter the job flow sheets displayed. Job flow sheets displayed vary depending on the settings of the Authentication feature. For more information, refer to "Job Flow Sheet Types and Overview" (P.489). Select [Sheet Filtering].
Page 151: Stored Programming
7 Stored Programming This chapter describes the Stored Programming service that enables you to store customized job settings. • Stored Programming Overview..................152 • Registering/Deleting/Renaming Stored Programs............153 • Calling a Stored Program....................159...
Page 152: Stored Programming Overview
7 Stored Programming Stored Programming Overview The Stored Programming service allows you to store settings that you expect to use frequently and call them with a single button operation. You can also assign a screen to a stored program button, to use the button as a short-cut to the screen. A stored program can store not only settings of a feature, but a flow of settings configured on multiple screens.
Page 153: Registering/Deleting/Renaming Stored Programs
Registering/Deleting/Renaming Stored Programs Registering/Deleting/Renaming Stored Programs You can register and delete stored programs on the [Stored Programming] screen. Press the <Home> button. <Home> button Select [Setup]. Select [Stored Programming]. Select a feature. Store Register a stored program. Refer to "Registering Stored Programs" (P.154). Store Build Job Register a stored program for Build Job.
Page 154: Registering Stored Programs
7 Stored Programming Enter/Change Name Enter or change the name of a stored program. Refer to "Entering/Changing a Stored Program Name" (P.157). Assign/Change Icon Specify an icon for a registered stored program. Refer to "Assigning/Changing Icons for Stored Programs" (P.158). Registering Stored Programs Up to 100 actions can be registered with one stored program.
Page 155: Notes And Restrictions On Registering Stored Programs
Registering/Deleting/Renaming Stored Programs Notes and Restrictions on Registering Stored Programs The following notes and restrictions apply when you register stored programs. • When registering a stored program to select paper size or type loaded on the bypass tray, register both the paper size and the paper type. If only the paper size or type is registered, the stored program may not be called properly.
Page 156: Registering Stored Programs For Build Job
7 Stored Programming Registering Stored Programs for Build Job Up to 100 actions can be registered with one stored program for Build Job. Up to 40 stored programs can be registered in the machine. The following describes how to register actions with stored programs. Select [Store Build Job].
Page 157: Deleting Stored Programs
Registering/Deleting/Renaming Stored Programs Deleting Stored Programs The following describes how to delete stored programs. Select [Delete]. Select the number to delete. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. Select [Delete].
Page 158: Assigning/Changing Icons For Stored Programs
7 Stored Programming Enter a name, and select [Save]. Assigning/Changing Icons for Stored Programs The following describes how to assign or change an icon of a stored program. You can select from 12 icons. Select [Assign/Change Icon]. Select the number to assign or change an icon. Note •...
Page 159: Calling A Stored Program
Calling a Stored Program Calling a Stored Program The following describes how to call a stored program. When you call a specified stored program, the last screen shown when you registered the stored program appears. Press the <Home> button. <Home> button Select [Stored Programming].
Page 160: Calling A Stored Program For Build Job
7 Stored Programming Calling a Stored Program for Build Job You can call a stored program for Build Job on the [Copy] screen displayed while Build Job is running. Select [Change Settings]. Select the [Job Assembly] tab. Select [Stored Programming]. Select a number of a stored program containing the features you want to use.
Page 161: Web Applications
8 Web Applications This chapter describes how to operate web applications. • Web Applications Overview .....................162 • Accessing Web Applications....................163 • Accessing Using Buttons Registered on the [Home] Screen........164...
Page 162: Web Applications Overview
8 Web Applications Web Applications Overview Web Applications is a service that allows you to access to web applications via a network using the browser on the machine in order to display and store data. The machine provides the following features: •...
Page 163: Accessing Web Applications
Accessing Web Applications Accessing Web Applications The following describes how to access web applications. You need to register an access destination in advance. For information on how to register an access destination, refer to "Server Setup" (P.377). Press the <Home> button. <Home>...
Page 164: Accessing Using Buttons Registered On The [Home] Screen
8 Web Applications Accessing Using Buttons Registered on the [Home] Screen You can register frequently used web applications on the [Home] screen as buttons. The following describes how to access the applications by simply selecting the buttons. For information on how to register a web application to a button on the [Home] screen, refer to "Home"...
Page 165: Media Print (Text And Photos)
9 Media Print (Text and Photos) This chapter describes the basic procedures and features of Media Print - Text and Media Print - Photos. • Overview of Media Print ....................166 • Media Print - Text........................169 • Media Print - Photos ......................171 •...
Page 166: Overview Of Media Print
Media Print - Text, files cannot be displayed in thumbnail view and cannot be previewed either. • XPS stands for XML Paper Specification. • For using commercially available Memory Card Reader, contact Customer Support at dell.com/contactdell. • Commercially available Memory Card Reader with single slot * can be used for Media Print feature (text/photo), but its safe performance is not guaranteed.
Page 167: Supported Media And File Formats
Overview of Media Print Supported Media and File Formats The machine supports USB memory devices. Supported media and file formats are as follows. Supported File Format Supported Media Media Print - Photos Media Print - Text • USB 2.0 memory •...
Page 168 9 Media Print (Text and Photos) • Be sure to wait until printing is completed and then eject the medium by following the procedure described in this chapter. • Always back up data in medium before use. • Printing data may take from a few minutes to several tens of minutes, depending on the size and number of files in the medium.
Page 169: Media Print - Text
Media Print - Text Media Print - Text Selecting Files You can select files using any of the following three methods: • Selecting all files • Selecting the desired files on the [Select From List] screen • Selecting one file or a range of files with index numbers •...
Page 170: [Select From List] Screen
9 Media Print (Text and Photos) Select From List Displays the [Select From List] screen. Refer to "[Select From List] Screen" (P.170). Select Range Use [+] and [-] to specify the range of files to be printed in [First File] and [Last File] under [Media Print - Text].
Page 171: Media Print - Photos
Media Print - Photos Media Print - Photos Selecting Files You can select files using any of the following three methods: • Selecting all files • Selecting the desired files on the [Select From List] screen. You can select up to 100 files simultaneously •...
Page 172: [Select From List] Screen
9 Media Print (Text and Photos) Select From List Displays the [Select From List] screen. Refer to "[Select From List] Screen" (P.172). Select Range Use [+] and [-] to specify the range of files to be printed in [First picture] and [Last picture] under [Media Print - Photos].
Page 173: Selecting The Printing Options
Selecting the Printing Options Selecting the Printing Options You can set the printing options on the [Media Print -Text] or [Media Print - Photos], and [Advanced Settings] tabs. By default, pressing the <Shortcut 2> button on the control panel allows you to view a list of the setting values.
Page 174: Media Print - Text
9 Media Print (Text and Photos) Media Print - Text Item Setting Value Quantity Specify the number of print sets in the range of 1 - 999, using the numeric keypad. Media Print Text Output Color Color, Black & White Paper Supply Auto Select, Trays 1 - 5 •...
Page 175: Index Print
Selecting the Printing Options Index Print • In the Media Print - Photos mode, a list of 30 x 40 mm reduced images, plus index numbers, file names, and dates when images were stored in the medium are printed. • In the Media Print - Text mode, names, dates when files were stored in the medium, and the total number of files are printed.
Page 176 9 Media Print (Text and Photos)
Page 177: 10 Job Status
10 Job Status This chapter describes how to check the status of jobs and operate the jobs. • Job Status Overview......................178 • Checking Current/Pending Jobs..................179 • Checking Completed Jobs ....................181 • Printing and Deleting Stored Jobs ...................182 • Printing Pending Jobs ......................195 •...
Page 178: Job Status Overview
10 Job Status Job Status Overview The Job Status feature allows you to check current, pending, and completed jobs. You can also cancel printing and print jobs that are waiting to be output or resumed. Press the <Job Status> button. <Job Status>...
Page 179: Checking Current/Pending Jobs
Checking Current/Pending Jobs Checking Current/Pending Jobs This section describes how to check current or pending jobs. On the status screen, you can cancel or preferentially execute jobs. Press the <Job Status> button. <Job Status> button Select the job to be canceled or preferentially executed.
Page 180 10 Job Status Start Resumes the suspended job. Change Quantity Displays the [Change Quantity] screen, on which you can change the number of print sets. Enter the number using the numeric keypad.
Page 181: Checking Completed Jobs
Checking Completed Jobs Checking Completed Jobs This section describes how to check completed jobs. You can check whether a job has been completed successfully. Selecting a job allows you to see its details. Press the <Job Status> button. <Job Status> button Select the [Completed Jobs] tab.
Page 182: Printing And Deleting Stored Jobs
10 Job Status Printing and Deleting Stored Jobs This section describes how to print or delete jobs stored with the Secure Print or Sample Set feature, or stored with the [Receive Control] setting of the Charge Print feature. The [Secure Print Jobs &...
Page 183 Printing and Deleting Stored Jobs Select [Secure Print]. Select the user to be checked, and select [Job List]. Note • Select [Refresh] to display the updated information. • Select [ ] to return to the previous screen or ] to move to the next screen. •...
Page 184: Sample Set
10 Job Status When [Delete] is Selected Select [Delete]. Delete Deletes the job. • Once the job is deleted, it cannot be restored. Note Cancel Cancels deleting the job. When [Print] is Selected Specify how to process the job after printing. Note •...
Page 185 Printing and Deleting Stored Jobs Select the user to be checked, and select [Job List]. • Select [Refresh] to display the updated Note information. • Select [ ] to return to the previous screen or ] to move to the next screen. •...
Page 186: Delayed Print
10 Job Status When [Print] is Selected Select [Yes]. Note • The screen as shown on the right does not appear if [Print Job Confirmation Screen] is set to [Disabled] in the System Administration mode. If [Disabled] is selected, the machine automatically deletes the job after printing without displaying the confirmation screen.
Page 187: Charge Print
Printing and Deleting Stored Jobs Print Prints the Delayed Print job. After printing, the job is deleted. If printed manually, the job will not be printed at the specified time. Refer to "When [Print] is Selected" (P.187). When [Delete] is Selected Select [Delete].
Page 188 • Unlike the Private Charge Print feature, the Charge Print feature can store jobs without a user ID, such Note as e-mail printing and print jobs sent from Dell Printer Configuration Web Tool, and can print the jobs after authenticating users.
Page 189 Printing and Deleting Stored Jobs Delete Deletes the Charge Print job. Refer to "When [Delete] is Selected" (P.189). Print Quantity Specify the number of print sets using the numeric keypad. Print Prints the Charge Print job. After printing, the job is deleted. Refer to "When [Print] is Selected"...
Page 190: Private Charge Print
10 Job Status Private Charge Print This feature allows you to temporarily store print data in the machine for each authentication user ID, and request on the machine's control panel to print the data. As the feature enables you to select and print only necessary jobs, you can avoid printing unnecessary jobs.
Page 191 Printing and Deleting Stored Jobs Select All Selects all jobs. To deselect all the jobs, select this button again. Delete Deletes the Private Charge Print job. Note • If jobs with the same user ID are all deleted, the user ID will be deleted. Refer to "When [Delete] is Selected"...
Page 192: Public Folder
The following describes how to print or delete a job stored in a public folder. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. Select [Public Folder]. Select the job to be printed or deleted.
Page 193: Undelivered Faxes
• This feature may not appear depending on the settings in the System Administration mode. • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. Select [Undelivered Faxes]. Select the job to be re-sent or deleted.
Page 194 10 Job Status Cancel Cancels deleting the undelivered fax job. When [Change Recipients] is Selected Specify a fax recipient for the undelivered fax job. Besides the fax recipient, the following features can be changed on the control panel: • Fax type •...
Page 195: Printing Pending Jobs
Printing Pending Jobs Printing Pending Jobs After the last user operation on the control panel of the machine, a job is waiting to be printed until the period of time specified in [Auto Print] elapses, instead of being printed immediately. You can forcibly print this pending job without waiting for this time period to elapse.
Page 196: Handling Error Terminations
10 Job Status Handling Error Terminations This section describes how to handle error terminations. For a Print Job Select a job shown as an error termination on the [Completed Jobs] tab to check the status code. Follow the instructions of the status code to solve the problem. If an error occurs during a print job, the machine can be configured either to pause the print job until the error is confirmed by the user, or to automatically cancel the error job so that subsequent jobs can be printed.
Page 197: 11 Computer Operations
11 Computer Operations This chapter describes how to print documents, import scanned files, use Direct Fax, and operate Dell Printer Configuration Web Tool on your computer. • An optional component is required to use this feature. For more information, contact Customer Note Support at dell.com/contactdell.
Page 198: Features Overview
Importing Scanned Data Imports files stored in a folder of the machine to a computer. Dell Printer Configuration Web Tool Displays the machine status and job status. The feature also allows you to change settings as well as to import files stored in a folder.
Page 199: 12 Paper And Other Media
12 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. • Print Media Guidelines ......................200 • Loading Paper ........................207 • Changing the Paper Settings.....................214...
Page 200: Print Media Guidelines
12 Paper and Other Media Print Media Guidelines Print media is paper, labels, envelopes, and coated paper among others. Your machine provides high-quality printing on a variety of print media. Selecting the appropriate print media for your machine helps avoid printing troubles. This section describes selecting print media, caring for print media, and loading the print media in the paper trays.
Page 201 Print Media Guidelines Fiber Content Most high-quality xerographic paper is made from 100% chemically pulped wood. Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling. Recommended Paper To ensure the best print quality and feed reliability, use 75 gsm xerographic paper. Business paper designed for general business use also provide acceptable print quality.
Page 202: Transparencies
12 Paper and Other Media Selecting Preprinted Media and Letterhead When selecting preprinted media and letterhead paper for the machine. • Use grain long paper for best results. • Use only media and letterhead printed using an offset lithographic or engraved printing process.
Page 203: Envelopes
Print Media Guidelines • Use transparencies designed specifically for laser printers. Do not use regular transparencies. Transparencies must be able to withstand temperatures of 205°C without melting, discoloring, offsetting or releasing hazardous emissions. • Avoid getting fingerprints on the transparencies. This may result in poor print quality. •...
Page 204: Labels
12 Paper and Other Media - Contain windows, holes, perforations, cutouts, embossing - Use metal clasps, string ties, or metal folding bars - Have an interlocking design - Have postage stamps attached - Have any exposed adhesive when the flap is in the sealed or closed position - Have nicked edges or bent corners - Have rough, cockle, or laid finishes Note...
Page 205: Identifying Print Media And Specifications
Print Media Guidelines • If you store individual packages of print media out of the original carton, ensure that they rest on a flat surface so that the edges do not buckle or curl. • Do not place anything on top of the print media packages. Identifying Print Media and Specifications The following tables provide information on standard and optional print media.
Page 206 12 Paper and Other Media Supported Paper Types Finisher- Finisher- Duplex Tray 1 Tray 2 to 4 Tray 5 Module AB1 (Set (Sheet One- Two- One- Two- One- Two- One- Two- One- Two- One- Two- sided sided sided sided sided sided sided sided...
Page 207: Loading Paper
For information about [Paper Type], [Paper Type Priority], and [Paper Tray Priority] settings, and the paper substitute feature, refer to "Paper Tray Settings" (P.301). You can also set these settings from Dell Printer Configuration Web Tool. Adding paper When the machine runs out of paper during copying or printing, a message appears on the touch screen.
Page 208 12 Paper and Other Media Pull out the tray until it stops. Note • While the machine is processing a job, do not pull out the tray that is being used for the job. • To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add paper on top of any remaining paper in the tray.
Page 209: Loading An Envelope In Trays 1 To 4
Loading Paper Loading an Envelope in Trays 1 to 4 The following describes the procedures to load an envelope in Trays 1 to 4. Raise the latch on the handle of the right hand cover to open the cover. Press down the lever to set the envelope mode. •...
Page 210 12 Paper and Other Media Close the right hand cover Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the machine. Load the envelope into the tray.
Page 211: Loading Paper In Tray 5 (Bypass Tray)
Loading Paper Loading Paper in Tray 5 (Bypass Tray) When printing or copying on a size or type of paper that cannot be set in Trays 1 to 4, use Tray 5 (bypass tray). The following describes the procedures to load paper in Tray 5. To use Tray 5 when printing, select Tray 5 and specify the paper type on the [Paper/Output] tab of the print driver.
Page 212: Loading An Envelope In Tray 5 (Bypass Tray)
12 Paper and Other Media Loading an Envelope in Tray 5 (Bypass Tray) The following describes the procedures for loading an envelope in Tray 5. Open the right hand cover. Press down the lever to set the envelope mode. • To load the print media other than envelopes, Note lift up the lever.
Page 213 Loading Paper When Loading Envelope#10, Monarch, or When Loading C5 • Never use envelopes with window, coated Note linings, or self-stick adhesives. These lead to paper jams and can cause damage to the printer. • Ensure that you load an envelope with the flap completely closed.
Page 214: Changing The Paper Settings
12 Paper and Other Media Changing the Paper Settings This section describes how to change the paper type for Trays and how to set image quality processing by the individual paper type. After loading paper in a tray, specify the type of paper loaded and select image quality for the paper type.
Page 215 Changing the Paper Settings Select [Paper Tray Attributes]. Select a paper tray for changing the paper type setting under [Items]. Select [Change Settings]. Select the [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. Select [Save], [Confirm], or [Close] repeatedly until the [Paper Tray Settings] screen is displayed.
Page 216 12 Paper and Other Media Select the image quality, and then select [Save]. Make sure that the paper type you selected is displayed under [Current Settings] of [Items], and then select [Close]. Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Page 217: 13 Maintenance
13 Maintenance This chapter describes how to replace consumables, clean the machine, calibrate colors, print a report/list, and delete a print job with an invalid User ID. • Replacing Consumables.....................218 • Cleaning the Machine ......................240 • Executing Calibration ......................248 • Adjusting Color Registration .....................251 •...
Page 218: Replacing Consumables
13 Maintenance Replacing Consumables Use the supplies recommended by Dell. Visit the Dell Printer Supplies website at dell.com/supplies, or order Dell Printer Supplies by phone. Handling consumables/periodic replacement parts • Do not store boxes of consumables/periodic replacement parts upright. • Do not unpack consumables/periodic replacement parts before use. Avoid storing...
Page 219: Replacing Toner Cartridges
• When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Dell may degrade image quality and performance. Use only toner cartridges recommended by Dell.
Page 220 13 Maintenance Open the front cover. Pull out the toner cartridge you want to replace. • Always pull out the cartridge slowly so that Note you do not spill any toner. • Do not touch the parts shown in the illustration.
Page 221: Replacing Waste Toner Container
• The proper disposal of used waste toner containers is required. • The use of waste toner containers not recommended by Dell may degrade image quality and performance. Use only waste toner containers recommended by Dell.
Page 222 13 Maintenance Pull out the waste toner container slowly while holding its left side with one hand. • Be careful not to drop the waste toner Note container while you are removing it. • Do not touch the shutter part as shown in the illustration.
Page 223: Replacing Drum Cartridges C, M, Y, Or K
• To protect the drum cartridges against bright light, close the inner cover within five minutes. If the front cover remains open for more than five minutes, print quality may deteriorate. • The use of drum cartridges not recommended by Dell may degrade image quality and performance. Use only drum cartridges recommended by Dell.
Page 224 13 Maintenance Rotate the lock levers of the inner cover to open Grasp the handle of the drum cartridge C, M, Y, or K indicated in the message and gently slide out the cartridge. • When removing the drum cartridge, be careful Note not to drop it on the floor.
Page 225 Replacing Consumables Remove the orange protective covering of the installed drum cartridge and discard it. Close the inner cover. Rotate the lock levers to secure the inner cover while pressing the cover with the other hand. Remove the cleaning rod from the backside of the front cover.
Page 226 13 Maintenance Remove the cleaning pad by pressing the amber gold tabs between your thumb and index finger. Unpack a new cleaning pad. Attach the new cleaning pad to the cleaning rod. Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the machine as shown in the illustration, and then pull it out.
Page 227: Replacing Staple Cartridge (For Finisher-Ab1)
Replacing Consumables Replacing Staple Cartridge (for Finisher-AB1) When the optional Finisher-AB1 is installed and the staple cartridge needs to be replaced, a message appears on the touch screen. When the message appears, load a new staple case into the staple cartridge. Make sure that the machine is not operating, and open the finisher front cover.
Page 228: Replacing Fusing Unit
13 Maintenance Push the staple cartridge into the finisher until it clicks into place. Close the finisher front cover. • If the front cover is not closed completely, a message appears and the machine will remain paused. Note Replacing Fusing Unit When the fusing unit is near or reaches the end of its life, the following messages are displayed on the touch screen.
Page 229 Replacing Consumables Raise the latch of the right hand cover and open the cover. Hold the fusing unit by the grips on both sides, and remove the fusing unit from the machine. Take out a new fusing unit from the box. Hold the new fusing unit by the grips on both sides, and then place the fusing unit onto the machine.
Page 230: Replacing Transfer Belt Unit
13 Maintenance Replacing Transfer Belt Unit When the transfer belt unit is near or reaches the end of its life, the following messages are displayed on the touch screen. Follow the messages. Message Remaining Page Yield Solution Consumables need to Approx.
Page 231 Replacing Consumables Open the front cover. Rotate the lock levers of the inner cover to open Grasp the handle on the front of the transfer belt unit. Pull out the transfer belt unit until the line on the unit becomes completely visible. Grasp the handles on the top of the transfer belt unit.
Page 232 13 Maintenance • Do not hold the parts shown in the illustration. Note Slide the blue tab back-and-forth five times to clean the conductivity temperature depth sensor. • Be careful not to touch the fusing unit. It can Note burn your fingers. Unpack a new transfer belt unit and place the unit on a level surface.
Page 233 Replacing Consumables Grasp the handles on top of the transfer belt unit. • Do not hold the sides of the transfer belt unit. Note It may degrade print quality. Align the arrows on the transfer belt unit with the arrows on the machine. Slide the unit into the machine and stop when the visible line reaches the machine.
Page 234: Replacing Transfer Roller
13 Maintenance Close the inner cover. Rotate the lock levers to secure the inner cover while pressing the cover with the other hand. Close the front cover. Close the right hand cover. • When closing the right hand cover, apply your Note hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly...
Page 235 Replacing Consumables Raise the latch of the right hand cover and open the cover. Unlock the two levers on the transfer roller and lift up the roller to remove it. Grasp the levers on both sides of the new transfer roller and align the arrows on the transfer roller with the arrows inside the machine.
Page 236: Replacing Separator Rollers
13 Maintenance Replacing Separator Rollers There are three separator rollers in the machine which need to be replaced periodically. One is in the tray and the others are inside the machine. All the separator rollers are replaced in the same way as described in this section. Replacing the Separator Roller in a tray Remove the tray from the machine.
Page 237 Replacing Consumables Turn the separator roller cover to the left to open it, and then hold the cover. Slide the front axle, then the rear axle of the separator roller cartridge in the holes of the tray. Turn the separator roller cartridge to the left to fix it in place.
Page 238 13 Maintenance Replacing the Separator Rollers Inside the Machine Remove the tray from the machine. Push the left part of the chute upper feed and pull down the unit to remove it. Turn the separator roller until the roller hook is visible.
Page 239 Replacing Consumables Align the hole of the new separator roller with the axle. Slide the separator roller along the axle so the protrusions fit completely into the slots and the roller hook reseats into the groove on the axle. Repeat steps 7 and 8 to install the other separator roller. Put the chute upper feed back in place.
Page 240: Cleaning The Machine
13 Maintenance Cleaning the Machine This section describes how to clean the machine such as the machine exterior, document cover, document feeder, and document glass. Cleaning the Exterior The following describes how to clean the exterior of the machine. Note •...
Page 241: Cleaning The Conductivity Temperature Depth (Ctd) Sensor
Cleaning the Machine Remove the cleaning rod from the backside of the front cover. Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the machine as shown in the illustration, and then pull it out.
Page 242 13 Maintenance Press the power switch to the [ ] position to switch the power off. Raise the latch of the right hand cover and open the cover. Open the front cover. Rotate the lock levers of the inner cover to open Grasp the handle on the front of the transfer belt unit.
Page 243 Cleaning the Machine Pull out the transfer belt unit until the line on the unit becomes completely visible. Grasp the handles on the top of the transfer belt unit. Pull out the unit to remove it from the machine. • Do not hold the parts shown in the illustration. Note Slide the blue tab back-and-forth five times.
Page 244 13 Maintenance Align the arrows on the transfer belt unit with the arrows on the machine. Slide the unit into the machine and stop when the visible line reaches the machine. Lower the handles. Push the front of the transfer belt unit to reinstall it in the machine until it stops.
Page 245: Cleaning The Touch Screen
Cleaning the Machine Rotate the lock levers to secure the inner cover while pressing the cover with the other hand. Close the front cover. Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer.
Page 246: Cleaning Document Cover And Document Glass
13 Maintenance Cleaning Document Cover and Document Glass If the document cover and document glass become soiled, smudges may appear on copies, faxes, or scanned documents and the machine may not properly detect document sizes. To ensure clear copies at all times, clean the document cover and the document glass about once a month.
Page 247: Cleaning Document Feeder Rollers
Cleaning the Machine Wipe the constant velocity transport glass with a soft cloth moistened with water to remove any dirt, and then wipe it with a soft dry cloth. Note • Do not use cleaning agents other than water or neutral detergent. •...
Page 248: Executing Calibration
• When the printed colors do not seem to have been corrected properly despite regular calibration, contact Customer Support at dell.com/contactdell. • Make sure that the following settings are specified under [Tools] > [Copy Service Settings] > [Copy Defaults] in the System Administration mode before calibration.
Page 249 Executing Calibration The following describes how to calibrate the machine. Select [Calibration] on the [Home] screen. Note • When the [Home] screen is not displayed on the touch screen, press the <Home> button. • You can also access [Calibration] under [Tools] >...
Page 250 13 Maintenance Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Copy to confirm the image quality. Note • During calibration, the machine cannot receive print jobs or faxes. • After executing the calibration, you can manually perform horizontal color calibration. For more information, refer to "Adjusting Color Registration"...
Page 251: Adjusting Color Registration
Adjusting Color Registration Adjusting Color Registration Allows you to calibrate the color registration automatically or manually. • The color registration is automatically adjusted and usually without any user action. However, if the Note misregistration becomes large during the next automatic adjustment from the last adjustment, you can adjust the color registration using this feature.
Page 252 13 Maintenance Select [ ] to display the next screen. Select [Adjust Color Registration]. Select [Auto Color Registration]. Select [Start].
Page 253: Side Color Registration
Adjusting Color Registration Side Color Registration After executing the automatic color calibration, you can manually adjust the horizontal colors for yellow, magenta, and cyan by entering values. Note • Use Tray 5 and plain A4 size paper for this feature. Repeat step 1 to 6 from the previous section.
Page 254: Printing A Report/List
13 Maintenance Printing a Report/List You can print a report/list to check the settings and communication status. This section describes how to print a report/ list. Note • When the <Data> indicator is not lit, you cannot print the Stored File List. For information on the types of report/list, refer to "Print Reports"...
Page 255: Deleting A Private Charge Print Job With An Invalid User Id
Deleting a Private Charge Print Job with an Invalid User ID Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a User ID, regardless of its validity, are stored with the Private Charge Print feature. The system administrator can set the expiration date and can set up the machine to delete the expired jobs automatically, or manually delete them.
Page 256: Setting Restore Tool
The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact Customer Support at dell.com/contactdell. The following data can be backed up on the computer: • Address Book •...
Page 257: 14 Machine Status
14 Machine Status This chapter describes the features for checking the machine status. • Overview of Machine Status.....................258 • Machine Information ......................259 • Faults............................273 • Supplies..........................274 • Billing Information ......................275...
Page 258: Overview Of Machine Status
14 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button. <Machine Status>...
Page 259: Machine Information
Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. The following shows the reference section for each item. General Information........................ 259 Paper Tray Status ........................
Page 260: Paper Tray Status
14 Machine Status [Machine Configuration] Screen You can check the machine configuration. Select [Machine Configuration]. Check the machine configuration on the screen displayed. Note • Select [ ] to display the previous screen or ] to display the next screen. [Software Version] Screen You can check the software version.
Page 261 Machine Information Select the type of a report or a list to print. Job Status / Activity Report Select [Job Status / Activity Report]. Note • To display the [Job Status / Activity Report] screen, press the <Machine Status> button, and then select [Machine Information] >...
Page 262: Printer Reports
Prints the settings configured in the TIFF and JPEG printer mode. TIFF / JPEG Logical Printers List Prints the list of logical printers created in the TIFF and JPEG printer mode. Note • You can configure the setting for TIFF and JPEG logical printers using Dell Printer Configuration Web Tool.
Page 263 Machine Information PostScript Logical Printers List Prints the list of logical printers created in PostScript. • You can configure the setting for PostScript logical printers using Dell Printer Configuration Web Tool. Note ESC/P Settings List Prints the settings configured in the ESC/P-K emulation mode.
Page 264 14 Machine Status • The contents of [Configuration Report] are identical whether it is printed from [Copy Reports], [Printer Note Reports], [Scan Reports], or [Fax Reports]. • Scan / Fax Configuration You can check the settings configured for the Scan feature and the Fax feature. •...
Page 265 Machine Information • Inbound Fax Spam List You can check the settings for the G3-ID (telephone numbers) for which fax reception is restricted. • Domain Filter List You can check the settings configured for the domain which filters data transmissions. Address Book You can check the settings for the address numbers (speed dial), fax group recipients, and relay stations.
Page 266 14 Machine Status Folder List Prints the list of folder settings and the procedure for saving files to folders. Note • [Folder List] appears when the [Tools] button is displayed on the [Home] screen. For information on how to create a folder, refer to "Create Folder" (P.381). Select [Folder List].
Page 267 Machine Information Meter Report (Print Jobs) You can check the total number of printed pages and sheets of paper used for each client (job owner). [Meter Report (Print Jobs)] counts pages from the time at which the data is initialized. When [Accounting Type] is set to [Local Accounting] When [Accounting Type] is set to [Local Accounting], the [Accounting Reports] screen appears.
Page 268: Automatically Printed Reports/Lists
14 Machine Status Automatically Printed Reports/Lists Some reports/lists related to the Fax and Scan services can be printed only automatically. The following describes reports/lists that can be printed automatically. Transmission Report - Job Undelivered The report is automatically printed when a transmission of scanned data to a computer on a network or a transmission of scanned data by e-mail fails.
Page 269: Overwrite Hard Disk
Machine Information For information on setting whether to print the report automatically, refer to "Job Flow Error Report" (P.307). Overwrite Hard Disk You can check the overwriting status of the hard disk. "Overwriting" indicates that the overwriting is in progress. "Standby" indicates that the overwriting is completed. •...
Page 270 14 Machine Status • The items displayed vary depending on the printer language. Note Retrieve Programming You can retrieve and use settings registered in memory. Select [Retrieve Programming]. Select the memory number to use. Factory Defaults You can use the factory default settings. Custom Settings Displays the numbers stored in the memory.
Page 271 Machine Information Select [Store Current Selections] or [Delete]. Store Current Selections Stores the current selections. If you select a number already used, its settings will be overwritten with the new settings. The overwritten settings cannot be restored. Delete Select this to delete a programming. Note •...
Page 272: Fax Receiving Mode
14 Machine Status Fax Receiving Mode You can set a mode for receiving faxes. Select [Fax Receiving Mode]. Select a fax receiving mode. Manual Receive The machine manually receives faxes from a remote machine. This mode is convenient to confirm the sender or use an external telephone before receiving faxes.
Page 273: Faults
Faults Faults This section describes how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, status code, and error category. The following describes how to print the error history report.
Page 274: Supplies
• If you replace a toner cartridge with a partially used toner cartridge (such as a toner cartridge removed from another Dell C5765dn Color Laser Multifunction Printer), the status displayed may differ from the actual remaining amount. When replacing toner cartridges, we recommend that you use new ones.
Page 275: Billing Information
Billing Information Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. The following shows the reference section for each item. Billing Information ........................275 User Account Billing Information ..................276 Press the <Machine Status>...
Page 276: User Account Billing Information
14 Machine Status Total Impressions Displays the total number of Color Impressions and Black Impressions. • When print data resulting from color conversion using an ICC profile, for example, on the application is Note printed at Auto (Color/B/W), even documents that appear in black-and-white on the monitor are printed in color.
Page 277 Billing Information Select a meter to check. Note • The meters are displayed only for the features set to [Enable Accounting] in the Accounting mode. Meter (Copy Jobs) Displays the number of pages copied. Meter (Scan Jobs) Displays the number of pages scanned. Meter (Print Jobs) Displays the number of pages printed.
Page 278 14 Machine Status...
Page 279: 15 Tools
15 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen.
Page 280: System Settings Procedure
15 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode ..............280 Step 2 Entering the System Administrator User ID and Passcode ........280 Step 3 Selecting [Tools] ......................281 Step 4 Selecting a Tab on the [Tools] Screen ................281...
Page 281: Step 3 Selecting [Tools]
System Settings Procedure Step 3 Selecting [Tools] Select [Tools] on the [Home] screen. • When the [Home] screen is not displayed on Note the touch screen, press the <Home> button. Step 4 Selecting a Tab on the [Tools] Screen On the [Tools] screen, select a tab to set. For the settings that can be selected on the [Tools] screen, refer to "Tools Menu List"...
Page 282 15 Tools Fax Service Settings Allows you to configure the fax service settings such as setting defaults, fax control and button settings. For more information, refer to "Fax Service Settings" (P.359). E-mail Service Settings Allows you to configure the e-mail transmission specifications settings. For more information, refer to "E-mail Service Settings"...
Page 283: Step 5 Setting A Feature
System Settings Procedure Step 5 Setting a Feature Select any feature. • Select a submenu from the [Group] list, and then select a feature from the [Features] list. Note • Select [ ] or [ ] as required. Select an item to set. After setting the feature, select [Save].
Page 284: Tools Menu List
15 Tools Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that the some items may not appear depending on the configuration of the machine. System Settings Common Service Settings "Machine Clock/Timers" (P.295) •...
Page 285 Tools Menu List "Image Quality Adjustment" (P.304) • "Image Quality" (P.304) • "Calibration" (P.305) "Reports" (P.305) • "Print Reports Button" (P.305) • "Job History Report" (P.306) • "Activity Report" (P.306) • "Transmission Report - Job Undelivered" (P.306) • "Transmission Report - Job Deleted" (P.306) •...
Page 286 15 Tools "Copy Defaults" (P.317) • "Paper Supply" (P.317) • "Reduce/Enlarge" (P.317) • "Output Color" (P.318) • "Single Color" (P.318) • "Dual Color - Source Color" (P.318) • "Dual Color - Target Area Color" (P.318) • "Dual Color - Non-target Area Color" (P.318) •...
Page 287 Tools Menu List Connectivity & Network Setup "Port Settings" (P.324) • "USB" (P.324) • "LPD" (P.325) • "NetWare" (P.325) • "SMB" (P.325) • "IPP" (P.326) • "EtherTalk" (P.326) • "Bonjour" (P.326) • "Port 9100" (P.326) • "SNMP" (P.326) • "FTP Client" (P.326) •...
Page 288 15 Tools "Remote Authentication/Directory • "Authentication System Setup" (P.335) Service" (P.334) • "Kerberos Server Settings" (P.335) • "LDAP Server/Directory Service Settings" (P.336) • "SMB Server Settings" (P.339) "Security Settings" (P.340) • "SSL/TLS Settings" (P.340) • "S/MIME Settings" (P.341) • "PDF/XPS Signature Settings" (P.341) •...
Page 289 Tools Menu List "Scan Defaults" (P.353) • "Color Scanning" (P.353) • "Original Type" (P.353) • "File Format" (P.353) • "Optimize PDF For Quick Web View" (P.353) • "Thumbnail - Outgoing E-mail" (P.353) • "Thumbnail - Scan to PC" (P.353) • "Lighten / Darken" (P.353) •...
Page 290 15 Tools "Fax Defaults" (P.360) • "Resolution" (P.360) • "Original Type" (P.360) • "Lighten/Darken" (P.360) • "Mixed Size Originals" (P.360) • "Starting Rate" (P.360) • "Delay Start - Specific Time" (P.360) • "Transmission Header Text" (P.360) • "Confirmation Options" (P.360) "Fax Control"...
Page 291 Tools Menu List E-mail Service Settings "E-mail Control" (P.368) • "Maximum Address Entries" (P.368) • "Incoming E-mail Print Options" (P.368) • "Print Error Notification E-mail" (P.368) • "Response to Read Receipts" (P.368) • "Read Receipts" (P.369) • "Print Delivery Confirmation Mail" (P.369) •...
Page 292 15 Tools Web Applications Service Setup "Server Setup" (P.377) • "Server Name" (P.377) • "URL" (P.377) • "Description" (P.377) • "Use User ID" (P.378) • "User ID" (P.378) • "Password" (P.378) • "Machine/Authentication Notification" (P.378) • "Notify User Authorization Information" (P.378) •...
Page 293 Tools Menu List "Add Address Book Entry" (P.390) • "Address Type" (P.392) • "E-mail Address" (P.392) • "Name" (P.392) • "Surname" (P.392) • "Given Name" (P.392) • "Telephone Number" (P.392) • "Office" (P.392) • "Department" (P.392) • "S/MIME Certificate" (P.392) •...
Page 294 15 Tools "Accounting Login Screen Settings" • "Alternative Name for User ID" (P.403) (P.403) • "Mask User ID (***)" (P.403) • "Alternative Name for Account ID" (P.404) • "Mask Account ID (***)" (P.404) • "Store User Details" (P.404) "Fax Billing Data" (P.404) "Accounting/Billing Device Settings"...
Page 295: Common Service Settings
Common Service Settings Common Service Settings In [Common Service Settings], you can make settings relating to the machine's common features. The following shows the reference section for each item. Machine Clock/Timers......................295 Audio Tones..........................298 Screen/Button Settings ......................299 Paper Tray Settings ......................... 301 Image Quality Adjustment .....................
Page 296 15 Tools Select the time format. When you select [12 Hour Clock], set [AM] or [PM]. Specify [Hours] and [Minutes]. Select [Save]. NTP Time Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), by receiving time information from the server. To connect to a time server, select [On] for [NTP Time Synchronization], and set the IP address of the time server in [Time Server Address].
Page 297: Daylight Savings
Common Service Settings Set Lockout Duration Set the time period to disable printing. Specify the start and end time to disable printing in 1 minute increments. Allow User to Lock Out Selecting [Lock Out Printer] on the [Home] screen temporarily disables printing. [Release Printer] is displayed during the printer lockout duration.
Page 298: Audio Tones
15 Tools If you select [Adjust by Day, Month & Time], specify the month, day, and time for [Start Date] and [End Date]. If you select [Adjust by Month, Week, Day of Week & Time], specify the month, week, day of week, and time for [Start Date] and [End Date].
Page 299: Screen/Button Settings
Common Service Settings Auto Clear Alert Tone Set the volume to be sounded at five seconds before automatically returning to the initial screen when [Auto Clear] is set to [On]. You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off]. For more information on Auto Clear, refer to "Auto Clear"...
Page 300: Default Language
[Details] of Job Flow Sheets is entered in other than ASCII characters, the characters may not be displayed properly. When you use Dell Printer Configuration Web Tool to import a CSV file* that includes the characters other than those used for the language selected in [Language], the characters in the file may be garbled or the import may fail.
Page 301: Paper Tray Settings
Common Service Settings Reconfirm E-mail Recipient Select whether or not to display the screen to confirm e-mail recipients when sending e- mails. Select from [Confirmation Not Required], [Always Reconfirm Recipient], or [Reconfirm if Multiple Recipients]. Reconfirm Fax Recipient Set whether or not to display a screen to confirm fax recipients when sending faxes. Select from [Confirmation Not Required], [Always Reconfirm Recipient], and [Reconfirm if Multiple Recipients].
Page 302 15 Tools Automatic tray selection means that a tray containing the appropriate paper is automatically selected by the machine for copying or printing. Customize Paper Supply Screen Select whether the setting items specified in [Paper Size] or [Auto Paper Select] under [Paper Tray Attributes] are to be displayed on the [Paper Supply] screen.
Page 303 Common Service Settings You can assign the paper size selected here to the buttons for [Standard Size] in the [Tray 5] screen. If you frequently use non-standard size paper for copying, assigning the paper sizes to the buttons will save your time to specify the size each time. For your convenience, set the commonly used paper sizes in the upper level.
Page 304: Image Quality Adjustment
15 Tools For information about paper characteristics and notes, refer to "Print Media Guidelines" (P.200). Setting values Meaning Plain A (81-105 gsm) Paper having ream weight of 81 - 105 gsm. Plain B (60-80 gsm) Paper having ream weight of 60 - 80 gsm. Plain C (60-90 gsm) Paper having ream weight of 60 - 90 gsm.
Page 305: Reports
For more information, refer to "Executing Calibration" (P.248). When the printed colors do not seem to have been corrected properly despite regular calibration, contact Customer Support at dell.com/contactdell. Screen Type Select from [Copy Job], [Print Job 1], and [Print Job 2].
Page 306 15 Tools If you select [Disabled], the [Print Reports] button under [Machine Status] > [Machine Information] and the [Error History Report] button under [Faults] are displayed only in the System Administration mode. For information on Print Reports, refer to "Print Reports" (P.260). For information on Error History Reports, refer to "Faults"...
Page 307: Maintenance
Delete All Data This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Dell. By executing [Start], all data registered on the machine is deleted. Do not use this feature normally.
Page 308: Notify Job Completion By E-Mail
15 Tools When you enter the amount in [Number of Sheets] and press [Sample Printout], the machine prints the sample that the values changed are reflected. Delete All Certificates/Initialize Settings Deletes all certificates stored in the machine and initializes the security settings associated with certificates.
Page 309 Common Service Settings • An optional component is required to use this feature. For more information, contact Customer Note Support at dell.com/contactdell. Auto Job Promotion You can select whether or not to allow another job to automatically bypass the current job when the machine is unable to start an operation for any reason, (for example, running out of paper in a tray when starting copying or printing).
Page 310 15 Tools Refer to the following tables for a combination of sizes that can be detected automatically. A/B series (8 A/B series (8 A/B series (8 Paper size group A/B series × 13" / 8 × × 13") K / 16 K) 14") Loading Position...
Page 311 Common Service Settings A/B series (8 A/B series (8 A/B series (8 Paper size group A/B series × 13" / 8 × × 13") K / 16 K) 14") Loading Position Size / Orientation 215 × 315" Available Not available Millimeters/Inches Allows you to select unit of measurement displayed on the screen from [Millimeters] or [Inches].
Page 312 15 Tools prevents unauthorized access to the stored data. To activate this feature, set an encryption key. Select [Data Encryption], and then [Change Settings]. Select [On]. Select [New Encryption Key], and enter an encryption key of 1 to 12 single-byte characters, and then select [Save].
Page 313 Common Service Settings • Our service representative cannot restore the encryption key. • When our service representative replaces the electrical circuit board, the encryption key is initialized. Do not lose the encrypted information. Encryption Key for Confidential Data Allows you to set an encryption key to encrypt confidential information such as the passcode of the system administrator and a folder.
Page 314 You can select whether or not to permit software downloading. This feature is for service representative use. For more information, contact Customer Support at dell.com/contactdell. Drum Cartridge Conservation Mode Specifies the operation when [Auto Detect] is selected for [Output Color]. Select either [On] or [Off].
Page 315 Common Service Settings Pattern 2 Lights up when a fax document is in a print queue or a fax received with the Store Fax - Local Folder feature is stored in the folder. Pattern 3 Lights up for 30 seconds after a job in the print queue is printed.
Page 316: Copy Service Settings
15 Tools Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. The following shows the reference section for each procedure. Copy Tab - Features Allocation ....................316 Preset Buttons ..........................317 Copy Defaults ..........................317 Copy Control..........................321 Original Size Defaults......................322 Reduce/Enlarge Presets......................323 Custom Colors .........................323...
Page 317: Preset Buttons
Copy Service Settings Repeat steps 2 and 3 as required, and then select [Save]. Preset Buttons Paper Supply - Button 2 - 5 Select the paper tray displayed in the second to fifth buttons in [Paper Supply] on the [Copy] screen. Reduce/Enlarge - Button 3 - 4 Select the magnification ratio displayed in the third and fourth buttons in [Reduce/Enlarge] on the [Copy] screen.
Page 318 15 Tools Output Color Set the default value for [Output Color] in the [Copy] screen. When [No Default] is selected, select the output color in the [Copy] screen before making copies. Single Color Set the default value for [Single Color] in [More] of [Output Color] in the [Copy] screen. You can select a color from six preset colors and six custom colors.
Page 319 Copy Service Settings Saturation Set the default value for [Saturation] of [Image Options] in the [Image Quality] screen. Background Suppression Set the default value for [Suppress Background] of [Image Enhancement] in the [Image Quality] screen. [Background Suppression] is valid when [Original Type] is set to [Photo & Text], [Text], or [Map].
Page 320 Separators] in the [Copy] and [Output Format] screens. • An optional component is required to use this feature. For more information, contact Customer Note Support at dell.com/contactdell. Sample Job Set the default value for [Sample Job] in the [Job Assembly] screen.
Page 321: Copy Control
Copy Service Settings Covers - Default Front Cover Tray, Default Back Cover Tray Set the default value for [Front Cover] and [Back Cover] which are displayed when you select Front Cover and Back Cover options in the [Covers] screen. Separators - Default Separator Tray Set the default value for [Segment Separator Tray] under [Segment Separators] which is displayed when you set [Build Job] to [Build Job On] in the [Job Assembly] screen.
Page 322: Original Size Defaults
15 Tools • This feature is applied only when a copy is made using the document glass. This setting is not Note reflected in the magnification (100%) under [Independent X-Y%] or [Calculator %]. • A magnification displays [100%] even if [Fine-tune 100%] is selected. ID Card Copy - Reduce/Enlarge Set the copy magnification ratio when to copy ID cards.
Page 323: Reduce/Enlarge Presets
Copy Service Settings If you frequently make copies of non-standard size document, setting non-standard size as the default can avoid extra operations required during the use of the machine. A/B Series Size You can select a size from A and B series sizes. Inch Size You can select a size from inch series sizes.
Page 324: Connectivity & Network Setup
For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.425) or "E-mail Environment Settings" (P.443). If you use Dell Printer Configuration Web Tool, more detailed settings are possible. For more information, refer to "Dell Printer Configuration Web Tool Settings" (P.417).
Page 325 Connectivity & Network Setup Auto Eject Time Configure the time that the data so far received by the machine will automatically be printed since data is no longer sent to the printer. You can enter a time between 5 and 1275 seconds in 5 seconds increments. Adobe Communication Protocol •...
Page 326 15 Tools Port Status Select [Enabled] to use IPP. Set this when you want to use IPP (Internet Printing Protocol) to print via the Internet. Added Port Number Select [Disabled] when you want to set the machine does not accept IPP from other than the standard port number, or select [Enabled] when accepts all port numbers.
Page 327 Connectivity & Network Setup • Select a communication mode to send data scanned via FTP from [Passive Mode] and [Active Mode]. Note [Passive Mode] is selected by default. You can change the setting from Dell Printer Configuration Web Tool. Receive E-mail Port Status Select [Enabled] when you receive e-mails.
Page 328: Protocol Settings
15 Tools SOAP Port Status Select [Enabled] when you use an application program. Port Number Enter a port number for SOAP from 1 to 65535. The default value is 80. Note • If the default port number is used, it may conflict with other ports. Make sure to set up the port number that is not in use.
Page 329 Connectivity & Network Setup Auto Select this to detect the Ethernet transmission rate automatically. 100 Mbps Full-Duplex Select this to set 100BASE-TX (Full Duplex) as the default value. 100 Mbps Half-Duplex Select this to set 100BASE-TX (Half Duplex) as the default value. 10 Mbps Full-Duplex Select this to set 10BASE-T (Full Duplex) as the default value.
Page 330 • [IPv4 - IP Filter] applies to all features using TCP/IP, such as Print, Store to Folder, Web Applications services, and Dell Printer Configuration Web Tool. • To set the IPv4 IP addresses that the machine accepts connection from, use [IP Filtering] in Dell Printer Configuration Web Tool. For more information, refer to "Dell Printer Configuration Web Tool Settings"...
Page 331: Machine's E-Mail Address/Host Name
Applications services, and Dell Printer Configuration Web Tool. • To set the IPv6 addresses that the machine accepts connection from, use [IP Filtering] in Dell Printer Configuration Web Tool. For more information, refer to "Dell Printer Configuration Web Tool Settings"...
Page 332: Proxy Server Settings
15 Tools • Account name: mymail • Host name: myhost • Domain Name: example.com When receiving E-mails via POP3 Enter the POP user name (on the left side of @) and incoming POP3 mail server name in the address section (on the right side of @). You can set an alias, such as mymail@example.com.
Page 333: Outgoing/Incoming E-Mail Settings
Connectivity & Network Setup HTTP Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTP proxy server. HTTP Proxy Server Login Name Enter a login name of the HTTP proxy server. Up to 31 characters are allowed. HTTP Proxy Server Password Enter a password of the HTTP proxy server.
Page 334: Remote Authentication/Directory Service
15 Tools Login Name Enter the name to login to the POP3 server with up to 64 characters. Password Enter a password for the POP3 server with up to 64 characters. Enter the same password in [New Password] and [Retype Password] using the numeric keypad displayed by selecting [Keyboard].
Page 335 Connectivity & Network Setup Authentication System Setup Authentication System Allows you to select the authentication system from [Kerberos (Windows 2000)], [Kerberos (Solaris)], [LDAP], [SMB], and [Authentication Agent]. After you change the authentication system, personal folders and personal sheets used with the previous authentication system are not deleted automatically.
Page 336 15 Tools LDAP Server/Directory Service Settings Configure the directory server, authentication method, and search attributes and ranges for LDAP authentication and the Address Book search by LDAP. Primary Server Name/Address Enter the primary server name or IP address. Note • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255. •...
Page 337 Connectivity & Network Setup Text String Added to User Name Enter text strings for [Text String Added to User Name] when you use additional text strings. Up to 64 characters are allowed. When [Use Added Text String] is set to [Enabled], enter the corresponding fixed text string. For Example: When "mail"...
Page 338 15 Tools Object Class of Search Target Enter the object class to search with up to 32 characters. LDAP Referrals Specify whether or not to re-establish connection to another LDAP server if a currently connected LDAP server requests to do so. LDAP Referral Hop Limit When using the Referral feature, specify how many times that a user is allowed to hop servers within 1 to 5 times.
Page 339 Connectivity & Network Setup • To encrypt communications using this feature, a trusted root certificate authority and all intermediate Note certificate authorities that are registered in the path of a certificate to use must be registered. Attribute Type of Certificate Set the certificate attribute type.
Page 340: Security Settings
15 Tools Security Settings Set the security settings. SSL/TLS Settings Configure the SSL/TLS settings. Device Certificate - Server Select a certificate for HTTP SSL/TLS communications. HTTP - SSL/TLS Communication Select whether or not to enable HTTP SSL/TLS communications. HTTP - SSL/TLS Port Number Set the port number used for HTTP SSL/TLS communication from 1 to 65535.
Page 341 Connectivity & Network Setup S/MIME Settings Configure S/MIME settings. Device Certificate - S/MIME Select a certificate for S/MIME communications. For more information on the certificate, refer to "Encryption and Digital Signature Settings" (P.463). S/MIME Communication Select whether or not to enable S/MIME communications. Receive Untrusted E-mail If you select [No], the machine cannot receive the following e-mail: •...
Page 342 Select a certificate for IPSec communications. Set a certificate when [IKE Authentication Method] is set to [Authenticate by Digital Signature]. A self-signed certificate created by Dell Printer Configuration Web Tool cannot be used. For more information on a certificate, refer to "Types of Certificate" (P.464).
Page 343 Connectivity & Network Setup When entering an IP address, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. Communicate with Non-IPSec Devices Select whether or not to communicate with non-IPSec devices. IEEE 802.1x Settings Configure the IEEE 802.1x settings. IEEE 802.1x Set whether or not to use IEEE 802.1x authentication.
Page 344: Other Settings
15 Tools URL of OCSP Responder Enter the URL of an OCSP responder when [URL as Specified by Administrator] has been selected for [Send Query to OCSP Responder With]. Up to 255 characters are allowed. OCSP Communication Time-Out Specify a time-out value for communication between the OCSP responder and the machine from 5 to 60 seconds in 1 second increments.
Page 345: Print Service Settings
Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using Dell Printer Configuration Web Tool, you can make more detailed settings. For more information, refer to "Dell Printer Configuration Web Tool Settings" (P.417).
Page 346 15 Tools Receiving Buffer - USB Set the receiving buffer for USB. You can specify a value from 64 to 1024 KB in 32 KB increments. Receiving Buffer - LPD Note • You may not be able to change the [Receiving Buffer - LPD] setting because of the setting of [LPD Print Queue].
Page 347: Delete Form
Print Service Settings Specify a value for the dedicated IPP receiving buffer memory capacity from 64 to 1024 KB in 32 KB increments. Spool to Hard Disk Carries out spooling. The receiving buffer for spooling uses the hard disk. Receiving Buffer - EtherTalk Set the EtherTalk receiving buffer.
Page 348 15 Tools Display Message Does not use a substitute tray, but displays a paper loading message. Use Larger Size Switches to the next larger size of paper than previously selected and prints at the same magnification. Use Closest Size Switches to the closest size of paper to previously selected and prints. If necessary, the image is automatically reduced in size on the paper.
Page 349 Print Service Settings Resume by User Displays a confirmation screen before cancelling the print job. After the confirmation, the machine cancels the print job to print the subsequent jobs. Note • When [Resume by User] is selected, the machine will not temporarily stop printing even when the <Interrupt>...
Page 350 15 Tools Banner Sheet Offset Set whether or not to offset when banner sheets are output. Banner Sheet Tray Select a paper tray used for banner sheets. This setting applies to Trays 1 to 2 and 4 (optional). You cannot apply this setting to Tray 5. PostScript Default Color Set the default value for PostScript output color.
Page 351 Print Service Settings Data Processing Order Prints jobs in the order of becoming print-ready status after receiving the jobs. If you instruct the machine to print jobs of multiple documents continuously, the machine may print a smaller-size job first even when a larger-size job is sent first. Job Submission Order Prints jobs in the order of lpr print submission.
Page 352: Scan Service Settings
15 Tools Scan Service Settings In [Scan Service Settings], you can configure settings related to the Scan services. • When [Scan to Fax Server] is selected in the System Settings, [Scan Service Settings] is replaced with Note [Scan/Fax Service Settings]. For information on scanner environment settings, refer to "Scanner Environment Settings"...
Page 353: Scan Defaults
Scan Service Settings Scan Defaults You can set the default settings of the Scan services. When the machine is turned on, or the machine exits the Power Saver mode, or when the <Clear All> button is pressed, the machine resets to the default values set here. Setting frequently used features and values as the defaults can avoid extra operations required during the use of the machine.
Page 354 15 Tools • When [Device Color Space] is selected as default and [Color Space] is set to [Disabled], [Auto Detect] Note of [Color Scanning] in the First Tab does not appear. Original Orientation Set the default value for [Original Orientation] in the [Layout Adjustment] screen. Resolution Set the default value for [Resolution] in the [Layout Adjustment] screen.
Page 355: Scan To Pc Defaults
Scan Service Settings Language of the Original Set the default language to identify the text on a document. Searchable - Text Compression Set whether or not to compress searchable text when using the OCR feature. Scan to PC Defaults Transfer Protocol Set the default value for the transfer protocol used for transfer from [FTP], [SMB], or [SMB (UNC Format)].
Page 356: Output Size Defaults
15 Tools Others You can select a size from sizes of other than the above series such as photo and postcard sizes. Custom Size You can enter any size. Set the width (X) from 15 to 432 mm, and the height (Y) from 15 to 297 mm in 1 mm increments.
Page 357 Scan Service Settings Run Job Treats the read-in data as valid, and starts scanning the document partially stored. Maximum Stored Pages Set the maximum number of pages stored for a scan document. You can specify from 1 to 999 pages. Saturation Set the saturation when scanning a full color document.
Page 358 15 Tools Auto Upright Orientation Handles the character orientation upright regardless of the document orientation. According to Original Orientation Handles the character orientation depending on the document orientation. URL File Expiration Set the retention period for files stored with the Store & Send Link feature. You can specify a value from 1 to 168 hours in 1 hour increments.
Page 359: Fax Service Settings
• An optional component is required to use this feature. For more information, contact Customer Note Support at dell.com/contactdell. • You can register new address book entries in [Add Address Book Entry] under [Setup]. For more information, refer to "Add Address Book Entry" (P.390).
Page 360: Fax Defaults
15 Tools Fax Defaults You can set the default settings of the Fax services. When the machine is turned on, or the machine exits from the Power Saver mode, or when the <Clear All> button is pressed, the machine resets to the default values specified under this menu. By setting frequently used features and values as the defaults, you can simplify operations.
Page 361 Fax Service Settings • Broadcast Disabled No Broadcast Send is allowed. Re-enter Speed Dial Recipients This setting is required when you selected [Enter Twice] for [Re-enter Recipients]. Select how to re-enter a recipient after the first entry. • Enter Once Only No need to re-enter the recipient.
Page 362 15 Tools Sender ID For G3 communications, you can select whether to notify G3-ID to recipients. Save Undelivered Faxes Set whether or not to save a fax document if a fax transmission fails. When [Yes] is selected, the [Undelivered Faxes] button appears on the [Secure Print Jobs & More] tab of the [Job Status] screen.
Page 363 Fax Service Settings Auto Reduce On Receipt When the length of a received fax document exceeds the paper length but is within the page break threshold value, select whether or not to automatically reduce the image to fit the page. This setting can conveniently be used together with the Border Limit feature.
Page 364 Fax Data in Folder Priority 1 to 3 Set the priority to display the fax information received using folders. For instance, when using Dell Network Scanner Utility 3, the fax information is displayed in the [Recipient] section of the file list screen.
Page 365: Fax Received Options
Fax Service Settings Block Inbound Faxes Set a G3-ID (fax number) from which you want to reject a fax reception. You can specify up to 50 G3-IDs. You can find the G3-ID of the sender that you want to reject in "Remote Station" column of an Activity Report or "Input Source"...
Page 366: Original Size Defaults
15 Tools Original Size Defaults You can set the original sizes displayed in [Original Size] in the [Layout Adjustment] screen. You can assign original sizes to the buttons other than [Auto Detect]. If you frequently use non-standard size paper for scanning, setting non-standard size as the default will save your time to specify the size each time.
Page 367 Fax Service Settings G3 Line 1 - Dial Type Set the dial type. Tone Tone dialing line. 10pps Pulse dialing line. G3 Line 1 - Line Type Set the line type. PSTN Subscriber telephone line. Private branch exchange.
Page 368: E-Mail Service Settings
15 Tools E-mail Service Settings In [E-mail Service Settings], you can configure settings related to the e-mail service. On the [Tools] screen, select [E-mail Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.280). Select an item to set or change.
Page 369 E-mail Service Settings Read Receipts When an e-mail is sent from the machine, select whether or not to use the Read Receipts feature. The Read Receipts feature is disabled. Uses the Read Receipts feature. Print Delivery Confirmation Mail Select whether or not to automatically print transmission result e-mails (DSN response/ MDN response).
Page 370 15 Tools Allow Guest Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by guest users under [From] on the [E-mail] tab. Allow to edit From if Search Found Set whether or not to protect e-mail addresses from being changed under [From] on the [E- mail] tab when a login user retrieves an e-mail address.
Page 371: Folder Service Settings
Folder Service Settings Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. On the [Tools] screen, select [Folder Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.280). Select an item to set or change.
Page 372: Job Flow Service Settings
15 Tools Job Flow Service Settings In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server. As for [Pool Server], [Pool Server Login Method], and [Job Flow Sheet List Default], however, leave the default settings unchanged because a pool server is not available for the machine.
Page 373: Media Print Service Settings
Media Print Service Settings Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print - Text] and [Media Print - Photos] screens. You can import and print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from a digital camera and document files (PDF, TIFF, XML Paper Specification (XPS), or JPEG (JFIF)).
Page 374: Stored File Settings
15 Tools Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored on the folders or the machine. Set the expiration date and the time of deletion. You can also set whether or not to delete the stored file by file type. On the [Tools] screen, select [Stored File Settings].
Page 375 Stored File Settings Print Job Confirmation Screen Set whether or not to display a print confirmation screen for deletion of the print files stored in the machine after printing. When [Enabled] is selected, the confirmation message appears. You can change the number of print sets if the print settings are permitted to be modified.
Page 376: Web Applications Service Setup
15 Tools Web Applications Service Setup In [Web Applications Service Setup], you can specify the remote access destination. Remote access allows you to view web application services, which are compatible with the machine, directly on the touch screen, to upload a document that has been scanned on the machine to the web applications, and to directly select and print a document that is stored in the remote server.
Page 377: Server Setup
Web Applications Service Setup Server Setup This section describes how to register a server on access web applications. Note • If there are one or more servers to register, it is helpful to assign the servers to the buttons displayed on the [Home] screen.
Page 378: Other Settings
15 Tools Use User ID • No - When [Login Type] is set to [Login to Remote Accounts]: The machine accesses the remote service using the user information authenticated on the machine. - When [Login Type] is set to [No Login Required] or [Login to Local Accounts]: The machine prompts the user to input User ID and password to access Web applications.
Page 379: Web Browser Setup
Web Browser Setup Web Browser Setup In [Web Browser Setup], you can configure the settings for the web browser to be used when the machine accesses a web application using the Web Applications feature. Remote access allows you to view web application services, which are compatible with the machine, directly on the touch screen, to upload a document that has been scanned on the machine to the web applications, and to directly select and print a document that is stored in the remote server.
Page 380 15 Tools Enable File Printing Specify whether to use the File Printing feature. The File Printing feature allows you to directly print the printable files obtained from the remote Web server.
Page 381: Setup
Setup Setup In [Setup], you can create or update folders, job flows, and the Address Book. The following shows the reference section for each setting. Create Folder........................... 381 Stored Programming ....................... 383 Create Job Flow Sheet......................383 Create Job Flow Sheet Keyword ..................... 390 Add Address Book Entry ......................
Page 382 After the file is printed, or is retrieved by an external source, it is automatically deleted. Note • If you select [Yes], a file is not deleted when retrieved from Dell Printer Configuration Web Tool. Delete Expired Files Specify whether or not to enable the operation to delete files stored in a folder at a specified time after a retention period has elapsed.
Page 383: Stored Programming
Setup • When the machine is off at the deletion time of an expired file, the file is deleted next time the deletion Note time comes after the machine is turned on. For information on setting the file retention period, refer to "Expiration Date for Files in Folder" (P.374).
Page 384 15 Tools • To link a folder with a job flow sheet created with [Create Job Flow Sheet], start from [Send from Note Folder] or [Create Folder]. For more information, refer to "Create Folder" (P.381). Features that can be registered are listed below. •...
Page 385 Setup • Owner Filters job flow sheets by owner type. • Target Filters job flow sheets by target, such as scan jobs and folders. Create Displays the [Create New Job Flow Sheet] screen. Refer to "Create New Job Flow Sheet" (P.385). Edit/Delete Displays the [Details] screen.
Page 386 15 Tools Description Set the description of the job flow sheet with up to 256 single-byte characters. Keyword Enter a keyword with up to 12 single-byte characters for job flow search. You can also use the keywords that are registered for [Create Job Flow Sheet Keyword]. For information on the job flow keyword search, refer to "Create Job Flow Sheet Keyword"...
Page 387 Setup Subject Enter a subject using the keyboard displayed. Delete Recipient Deletes all information for the selected recipient information. Edit Displays the [Edit Recipient] screen, which allows you to check or change the recipient selected. File Format Select an output file format. Resend Attempts Set whether or not to try sending again if a transmission fails.
Page 388 15 Tools • Resend Attempts Set the transmission retry count from 1 to 5. • Resend Interval Set the transmission retry interval from 30 to 300 seconds. Name, Server, Save in, User Name, and Password Select [Name], [Server], [Save in], [User Name], or [Password] to display an input screen. The numbers of characters you can input are as follows: •...
Page 389 Setup • User Name: For domain users: up to 97 characters with the format of "user name@domain name" or "domain name\user name" (user name and domain name must be up to 32 and 64 single-byte characters, respectively) For local users: up to 32 single-byte characters •...
Page 390: Create Job Flow Sheet Keyword
Group Recipients feature cannot be used to specify such addresses. • You can register, edit, delete, or view the Address Book from Dell Printer Configuration Web Tool.
Page 391 Setup Select [Add Address Book Entry]. Note • To display the [Add Address Book Entry] screen, press the <Log In/Out> button and enter the system administrator's user ID, and then select [Tools] > [Setup] > [Add Address Book Entry]. If [Setup] is displayed on the [Home] screen, select [Setup] >...
Page 392 15 Tools • Name • User Name • Transfer Protocol • Password • Server Name/IP Addressl • Port Number • Shared Name (SMB Only) When selecting [Fax] as the address type The following items appear: • Address Type • Delay Start •...
Page 393 Setup • If a certificate linked to an S/MIME certificate in the Address Book is deleted by some reasons such as Note hard disk initialization and the deletion of the certificate, the certificate linked to the S/MIME certificate will be invalid. Even if you re-register the S/MIME certificate, you have to manually link it again.
Page 394 15 Tools Password Set a password when the forwarding destination server prompts a password entry. You can enter up to 32 single-byte characters for a password. Port Number Set the forwarding destination port number. Specify a number from 1 to 65535. Fax Number Enter a fax number with up to 128 digits.
Page 395 Setup Delay Start Set whether or not to use a delayed start transmission. If the machine's system clock is set to the 24-hour display, [AM] and [PM] do not appear. For information on the system clock, refer to "Time" (P.295). Remote Folder Select whether or not to send a fax to a recipient's folder.
Page 396: Create Fax Group Recipients
15 Tools Enter a speed dial number of broadcast destination (001 to 099) or group number (#01 to #09) registered on the relay station with the numeric keypad, and then select [Add]. • If there are more than one broadcast destinations, repeat step 4. Note To print a document also at the relay station, under select [On] for [Print at Relay Station].
Page 397: Add Fax Comment
Setup Select [Create Fax Group Recipients]. Select a group number to register. • Select [ ] to display the previous screen or Note ] to display the next screen. Select [Group Name] and enter a group name to register, and then select [Save]. Enter a speed dial number (four digits) to register with the numeric keypad, and then select [Add to this Group].
Page 398: Accounting
15 Tools Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.477). The following shows the reference section for each setting. Create/View User Accounts .....................398 View Accounts ..........................401 Reset User Accounts ........................401...
Page 399 Accounting Specify the settings. Select [Close]. User ID Enter a user ID to use the machine. Up to 32 single-byte characters are allowed. User Name Set a user name. Up to 32 single-byte characters are allowed. Passcode Set a passcode. Setting a passcode is strongly recommended for security. Set a passcode from 4 to 12 digits.
Page 400 15 Tools Change Account Limit Set the maximum number of pages for copying, scanning, or printing. You can specify a number from 1 to 9,999,999 (7 digits) sheets in 1 sheet increments. • The following limits can be placed on the Copy service for each user: Permission to use: [Free Access], [Black &...
Page 401: View Accounts
(1) the maximum number of times that the account can be used for each service, and (2) how many times the account has been used for each service. • You can register users and groups on Dell Printer Configuration Web Tool. Note Click [View Accounts].
Page 402: System Administrator's Meter (Copy Jobs)
15 Tools Total Impressions Resets all accounting data for all users including the system administrator. The number of pages is also reset to 0. All Authorization Groups Delinks users from authorization groups, and links those users to the default authorization group.
Page 403: Accounting Login Screen Settings
Accounting ColorTrack Accounting is carried out based on the user information and account information pre- registered on the machine. Accounting Mode Allows you to set whether or not to enable the Accounting feature for the following services: • Copy • Fax •...
Page 404: Fax Billing Data
15 Tools Show As you enter the user ID, the characters are echoed on the screen in the normal way. Hide As you enter the user ID, the character string is hidden as a row of asterisks (*****). Alternative Name for Account ID If required, you can change the indication "Account ID"...
Page 405: Accounting/Billing Device Settings
• Optional components or related products are required to use the features. For more information, contact Customer Support at dell.com/contactdell. Connect with Account / Billing Device Allows you to select whether or not to use the connected accounting or billing device from [None] or [Connected].
Page 406 15 Tools Job with Insufficient Credit The feature is effective for the Copy, Print, and Scan services. Select the operation of the machine when the amount remaining in the accounting/billing device becomes insufficient. Select from [Delete Job Immediately] and [Hold Job]. This feature is available for accounting/billing devices other than Card Activated - Cumulative and Smart Card Reader.
Page 407: Authentication/Security Settings
Authentication/Security Settings Authentication/Security Settings In [Authentication/Security Settings], you can configure the registration and authentication of a user and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.477). The following shows the reference section for each setting. System Administrator Settings ....................
Page 408: Authentication
15 Tools Select [System Administrator's Passcode]. Select [New Passcode]. Enter a new passcode (4 to 12 digits) using the keyboard displayed, and then select [Save]. • If no passcode is set, leave the text boxes Note blank and select [Save]. Select [Retype Passcode], enter the same passcode, and then select [Save].
Page 409 • Web Applications Restricts access to the Web Applications service on the machine. • Custom Services Restricts access to custom services on the machine. • This feature is for service representative use. For more information, contact Customer Support at Note dell.com/contactdell.
Page 410 15 Tools • Print Restricts users to print jobs stored on the machine, such as the Secure Print and Sample Set jobs. This feature also restricts the submission of print jobs from a computer via a network. To use the Authentication feature, authentication information such as a user ID and passcode needs to be entered in a print driver.
Page 411 Authentication/Security Settings User Details Setup Set the information required when carrying out authentication. Alternative Name for User ID If required, you can change the indication "UserID" on the [Login] screen that appears when the <Log In/Out> button on the control panel is pressed to another name such as "User Name"...
Page 412 Configuration Web Tool or the like, regardless of the use of passcode setting. Depending on authentication procedures, a passcode may be required for other processes as well. • The system administrator's passcode is also required when you change settings from Dell Printer Configuration Web Tool.
Page 413 • Job Without User ID Set the processing to apply to jobs with no authentication user ID attached (such as print jobs sent from Dell Printer Configuration Web Tool or e-mail print). - To print jobs, select [Print Job]. - To save jobs as Charge Print, select [Save as Charge Print Job].
Page 414 Dell Printer Configuration Web Tool: [Properties] > [Security] > [Authentication Configuration] > [Non-Account Print]. When [Job Without User ID] is set to [Save as Charge Print Job] or [Delete Job], the [Non-account Print] check box on Dell Printer Configuration Web Tool is deselected automatically.
Page 415: Job Status Default
Authentication/Security Settings Job Status Default You can hide active jobs, completed jobs, and job logs from unauthenticated users or non- job owners, to protect privacy and prevent leakage of confidential information. Note • If you set to hide job details, you cannot stop or delete jobs you instructed. Therefore, you cannot cancel jobs in the case of operational error of copies or wrong transmission of faxes.
Page 416 15 Tools • Change the system administrator's factory default passcode (1111). Register a new passcode of 7 characters or more (maximum 12 characters). Be careful not to register a passcode that can be easily assumed and not to store the registered passcode on a location that is easily accessible to other persons.
Page 417: Dell Printer Configuration Web Tool Settings
16 Dell Printer Configuration Web Tool Settings This chapter describes how to set up Dell Printer Configuration Web Tool. • Installation of Dell Printer Configuration Web Tool .............418 • Starting Dell Printer Configuration Web Tool..............420 • Configuring Machine Settings Using Dell Printer Configuration Web Tool ....421...
Page 418: Installation Of Dell Printer Configuration Web Tool
16 Dell Printer Configuration Web Tool Settings Installation of Dell Printer Configuration Web Tool Dell Printer Configuration Web Tool provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment.
Page 419: Configuration On The Machine
For information on how to print a configuration report, refer to "Print Reports" (P.260). Start Dell Printer Configuration Web Tool to confirm whether the service is available or not. For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420).
Page 420: Starting Dell Printer Configuration Web Tool
"https" instead of "http" to access Dell Printer Configuration Web Tool. Example of the IP address entry https://192.0.2.1/ (IPv4) https://[2001:DB8::1234] (IPv6) Example of the Internet address entry https://myhost.example.com/ If Dell Printer Configuration Web Tool is not displayed, refer to "Dell Printer Configuration Web Tool Problems" (P.545).
Page 421: Configuring Machine Settings Using Dell Printer Configuration Web Tool
Dell Printer Configuration Web Tool enables you to change various settings on the machine from a computer. • Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of Dell Note Printer Configuration Web Tool when an item that you want to set is not displayed.
Page 422 16 Dell Printer Configuration Web Tool Settings Item How to Select Overview/Reference Dell Printer Select from [Properties] Allows you to configure the display Configuration Web Tool tab > [General Setup] language of the Dell Printer Configuration Settings Web Tool settings.
Page 423 Configuring Machine Settings Using Dell Printer Configuration Web Tool Item How to Select Overview/Reference Audit Log Select from [Properties] Allows you to enable the Audit Log feature tab > [Security] that logs the operation on the machine, and retrieve the audit log.
Page 424 16 Dell Printer Configuration Web Tool Settings...
Page 425: 17 Printer Environment Settings
17 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine. • Print Overview ........................426 • Installation When Using USB Port ...................429 • Installation When Using TCP/IP (LPD/Port 9100)............431 • Installation When Using NetWare ...................434 •...
Page 426: Print Overview
USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network. Enable the necessary port using the control panel or Dell Printer Configuration Web Tool. Via Internet Local connection...
Page 427 Use Dell Printer Configuration Web Tool to change these settings. For more information on how to set up the machine using NetWare, refer to "Installation When Using NetWare"...
Page 428 17 Printer Environment Settings Supported Operating Systems Connection Local Network connection method connection Port Ether Bon- Port USB 2.0 NetWare 9100 Talk jour TCP/ TCP/ IPX/ TCP/ TCP/ TCP/ Apple Bon- Protocol BEUI Talk jour OS Windows 2000 Windows Windows Server 2003 Windows...
Page 429: Installation When Using Usb Port
Note information, refer to "USB" (P.324). • You can configure the settings using Dell Printer Configuration Web Tool. For items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items" (P.430).
Page 430: Step 3 Configuration On The Computer
Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420).
Page 431: Installation When Using Tcp/Ip (Lpd/Port 9100)
Note • You can configure the settings using Dell Printer Configuration Web Tool. For the items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items" (P.432). Display the [Tools] screen.
Page 432: Step 3 Configuration On The Computer
For information on how to print a configuration report, refer to "Print Reports" (P.260). Configure other LPD or Port 9100 settings as necessary. For information on how to set up the LPD port or Port 9100, refer to "Dell Printer Configuration Web Tool Setting Items" (P.432).
Page 433 Installation When Using TCP/IP (LPD/Port 9100) - IP Address - Subnet Mask - Gateway Address • IPv6 - Enable Manual Address - IP Address - Link-Local Address - Gateway Address • Domain Name • DNS Configuration - IPv4 - IPv6 •...
Page 434: Installation When Using Netware
The following describes the configuration procedures to use NetWare on the machine. • You can configure the settings using Dell Printer Configuration Web Tool. Note For the items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items" (P.436). Using IPX/SPX Display the [Tools] screen.
Page 435: Step 3 Configuration On The Computer
Installation When Using NetWare Print a configuration report to confirm that the NetWare port is enabled, and confirm the NetWare device name and the network address. For information on how to print a configuration report, refer to "Print Reports" (P.260). Using an LPD Port in NDPS Display the [Tools] screen.
Page 436: Dell Printer Configuration Web Tool Setting Items
Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420).
Page 437: Installation When Using Microsoft Network (Smb)
Enable the LPD Port, and then configure TCP/IP settings. Note • You can configure the settings using Dell Printer Configuration Web Tool or the Driver CD Kit. For the items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items"...
Page 438: Step 3 Configuration On The Computer
Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420).
Page 439: Installation When Using Internet Printing Protocol (Ipp)
Note • You can configure the settings using Dell Printer Configuration Web Tool. For the items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items" (P.440). Display the [Tools] screen.
Page 440: Step 3 Configuration On The Computer
Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420).
Page 441: Installation When Using Ethertalk
Step 2 Configuration on the Machine The following describes the configuration procedures to use EtherTalk on the machine. • You can configure the settings using Dell Printer Configuration Web Tool. For the items that can be Note configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items"...
Page 442: Step 3 Configuration On The Computer
Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420).
Page 443: 18 E-Mail Environment Settings
18 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. • E-mail Overview ........................444 • Preparations .........................445 • Installation Procedures......................447...
Page 444: E-Mail Overview
The machine can notify the status information such as consumable status, parts status, and paper tray status that is set in [E-mail Notification for Machine Status] of Dell Printer Configuration Web Tool to a specified recipient. By receiving the statuses of consumables periodically, you can properly determine when to replace the toner and drum cartridges.
Page 445: Preparations
Preparations Preparations The following items must be set to use the E-mail feature. Configuration on the Machine Print E-mail Store & E-mail Item Description E-mail Send Completion Notification Link Notice SMTP POP3 TCP/IP The TCP/IP address for address the machine. E-mails are sent via TCP/ Subnet mask Required when the network is divided into...
Page 446 18 E-mail Environment Settings O: Required to be set ∆: Set as required -: Not required to be set X: Not supported Note • To transmit e-mails encrypted by S/MIME or with digital signatures attached, a certificate must be ready in advance. For more information on a certificate, refer to "Configuration of E-mail Encryption/ Digital Signature"...
Page 447: Installation Procedures
Enable the E-mail port, and set the IP address. Note • You can configure the settings using Dell Printer Configuration Web Tool. For information on how to use Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Settings" (P.417).
Page 448: Step 2 Configuring E-Mail Environment
The following describes the configuration procedures to use the E-mail features. You can configure the settings using Dell Printer Configuration Web Tool. For the items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items"...
Page 449 Installation Procedures When [SMTP] is selected for [Protocol to Receive E-mail] Configure the SMTP server. For information on how to configure the SMTP server, refer to "SMTP Server Settings" (P.334). For information on how to set the machine's e-mail address when you receive e-mails via SMTP, refer to "Machine's E-mail Address/Host Name"...
Page 450: Dell Printer Configuration Web Tool Setting Items
Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420).
Page 451: 19 Scanner Environment Settings
19 Scanner Environment Settings This chapter describes the settings to use the Scan services on the machine. • Scan Service Overview......................452 • Configuration of Store to Folder ..................453 • Configuration of Scan to PC ....................455 • Configuration of Store to USB ...................458 •...
Page 452: Scan Service Overview
19 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine: • E-mail • Store to Folder • Scan to PC • Store to USB • Job Flow Scanning •...
Page 453: Configuration Of Store To Folder
WebDAV protocol, enable the WebDAV, SNMP, and SOAP ports and set up an IP address. Note • You can configure the settings using Dell Printer Configuration Web Tool. For information on how to use Dell Printer Configuration Web Tool, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool" (P.421).
Page 454: Step 2 Registering A Folder
To use Dell Network Scanner Utility 3, install Dell Network Scanner Utility 3 on a computer. Dell Network Scanner Utility 3 is included in the Driver CD Kit provided with the machine. For information on how to install the Dell Network Scanner Utility 3, refer to the manual contained in...
Page 455: Configuration Of Scan To Pc
Configuration of Scan to PC Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. The following shows the reference section for each procedure. Step 1 Preparations........................455 Step 2 Enabling Port and Setting up TCP/IP ................ 456 Step 3 Configuration on the Computer.................
Page 456: Step 2 Enabling Port And Setting Up Tcp/Ip
Note • You can configure the settings using Dell Printer Configuration Web Tool. For information on how to use Dell Printer Configuration Web Tool, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool"...
Page 457: Step 3 Configuration On The Computer
Configuration of Scan to PC Print a configuration report to confirm that the SMB port or FTP client is enabled and that TCP/IP is set up correctly. For information on how to print a configuration report, refer to "Print Reports" (P.260). Step 3 Configuration on the Computer Create a destination folder on your computer.
Page 458: Configuration Of Store To Usb
The Store to USB service is set to enabled by the factory default. For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420).
Page 459: Configuration Of Job Flow Sheets
IP address and other addresses. The following describes the configuration procedures on the machine. • You can configure the settings using Dell Printer Configuration Web Tool. For information on how to Note use Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Settings" (P.417).
Page 460: Step 2 Configuring The Snmp Port
Configure the transport protocol for the SNMP port using Dell Printer Configuration Web Tool. Start Dell Printer Configuration Web Tool. For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420). Configure the transport protocol for the SNMP port.
Page 461: Configuration Of Store & Send Link
Step 1 Configuring E-mail ...................... 461 Step 2 Enabling Authentication ..................... 461 Step 3 Other Settings......................461 Step 4 Dell Printer Configuration Web Tool Setting Items..........462 Step 1 Configuring E-mail Configure the e-mail settings on the machine. For information on how to configure e-mail settings, refer to "E-mail Environment Settings" (P.443).
Page 462: Step 4 Dell Printer Configuration Web Tool Setting Items
• Generation of URL Link • Maximum File Size • Subject • Message • Attachment • Device Information • Authenticated User For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420).
Page 463: Encryption And Digital Signature Settings
20 Encryption and Digital Signature Settings This chapter describes the settings to use the Encryption feature and the Digital Signature feature on the machine. • Encryption and Digital Signature Overview..............464 • Configuration of HTTP Communications Encryption ............466 • Configuration of Encryption using IPSec ................468 •...
Page 464: Encryption And Digital Signature Overview
• A self-signed certificate created by Dell Printer Configuration Web Tool (The valid period can be specified from 1 to 9,999 days.) • A certificate issued by another CA When you use a certificate issued by another CA, import the certificate using Dell Printer Configuration Web Tool. Types of Certificate...
Page 465: Encryption And Digital-Signature Features For Scan Files
To verify the certificate of the remote device, you must register a root certificate created by a CA of the remote device on the machine. Note • To use certificates that have already been created, import them with Dell Printer Configuration Web Tool. E-mail Encryption/Digital Signature S/MIME is used for E-mail Encryption/Digital Signature.
Page 466: Configuration Of Http Communications Encryption
Setting up a Certificate using Dell Printer Configuration Web Tool To set up a certificate using Dell Printer Configuration Web Tool, you can have the machine create a self-signed certificate for SSL server or can import any registered certificate (issued by another CA) to the machine.
Page 467: Step2 Configuration On The Computer
Configuration of HTTP Communications Encryption 4) Click the [Create New Certificate] button. Note • If [Create New Self Signed Certificate] is displayed, click it and go to step 6). 5) Select [Self-Signed Certificate] and click [Continue]. 6) Set [Public Key Size] as necessary. 7) Set [Issuer] as necessary.
Page 468: Configuration Of Encryption Using Ipsec
CA to use it for the IPSec certificate. Note • You cannot use a self-signed certificate created with Dell Printer Configuration Web Tool for IPSec. For details on how to configure the encryption settings for HTTP communication, refer to "Configuration of HTTP Communications Encryption"...
Page 469: Step2 Configuration On The Machine (Configuration Of Ipsec)
Configuration of Encryption using IPSec Import a certificate. Note • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be asserted.
Page 470: Step3 Configuration On The Computer
20 Encryption and Digital Signature Settings Select [Close]. Step3 Configuration on the Computer The following describes the configuration procedures on the computer. Configure the following settings on the computer. • Create an IP security policy • Assign the IP security policy For details on the settings, refer to the help of the computer.
Page 471: Configuration Of E-Mail Encryption/Digital Signature
This section describes configuration procedures to set up a certificate with Dell Printer Configuration Web Tool. • You cannot use a self-signed certificate created with Dell Printer Configuration Web Tool for S/MIME. Note Setting up a Certificate using Dell Printer Configuration Web Tool...
Page 472 20 Encryption and Digital Signature Settings Import a certificate. Note • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. 1) Click the [Properties] tab. 2) Confirm that [Machine's E-mail Address] of [Description] is entered. 3) Click [Security] to display the items in the folder.
Page 473: Step2 Configuration On Sender And Recipient
Tool, and register it to the certificate store of an e-mail application in the computer. For information on how to import and export a certificate using Dell Printer Configuration Web Tool, refer to "Importing/exporting a certificate using Dell Printer Configuration Web Tool" (P.474).
Page 474 Tool, and register it to the certificate store of an e-mail application in the computer. For information on how to import and export a certificate using Dell Printer Configuration Web Tool, refer to "Importing/exporting a certificate using Dell Printer Configuration Web Tool" (P.474).
Page 475: Configuration Of Pdf/Xps Signature
For details on how to configure the encryption settings for HTTP communication, refer to "Configuration of HTTP Communications Encryption" (P.466). Start Dell Printer Configuration Web Tool. For more information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420). Import a certificate.
Page 476: Step2 Configuration On The Computer
20 Encryption and Digital Signature Settings 2) Click [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click [Upload Signed Certificate]. 5) Enter [Password]. 6) Enter [Retype Password]. 7) Enter a file name you want to import or select a file to import from a dialog box displayed by clicking the [Browse] button, and then select [Save].
Page 477: Authentication And Accounting Features
21 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine.
Page 478: Overview Of Authentication And Accounting Feature
21 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. The following shows the reference section for each feature. Overview of Authentication Feature..................478 Overview of Accounting Feature.....................479 Overview of Authentication Feature Types of Users The users include the System Administrator, Login User, Unregistered User, and Local User.
Page 479: Overview Of Accounting Feature
Overview of Authentication and Accounting Feature Overview of Accounting Feature Accounting Type The machine supports the following types of account administration: Local Accounting, Network Accounting, and ColorTrack. For more information, refer to "Types of Account Administration" (P.482). Available Combinations of Login and Accounting Types You can select the Login and Accounting Types individually, but some combinations are not available.
Page 480: Authentication
21 Authentication and Accounting Features Authentication This section describes the Authentication feature used with the machine. User Types Managed by Authentication Feature..............480 User Roles and Authorization Groups ..................480 Types of Authentication ......................481 Types of Account Administration ...................482 Authentication and Accounting Relationship ................483 User Types Managed by Authentication Feature The following describes the types of users that can be managed with the Authentication feature.
Page 481: Types Of Authentication
Authentication User Roles The following three user roles are available: User No special authority is given to this user role. System Administrator The same authority as a system administrator is given except for the following operations: • Operate folders • Operate job flows sheets •...
Page 482: Types Of Account Administration
21 Authentication and Accounting Features Login to Local Accounts Login to Local Accounts uses the user information registered on the machine to manage authentication. A print job directly sent to the machine from a computer can be received on the machine after being authenticated through cross-checking process whereby the authentication information configured on the client's driver with the information registered on the machine.
Page 483: Authentication And Accounting Relationship
Account administration is performed using the user information and account information registered on the machine. Also, accounting information is counted using various counters automatically created for each user. Accounting reports are created in CSV format using Dell Printer Configuration Web Tool.
Page 484: Services Controlled By Authentication
21 Authentication and Accounting Features Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. For information on the folder and job flow sheet restrictions when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders"...
Page 485 Services Controlled by Authentication *3 : This feature stops machine operation when the number of pages specified in the account limit is processed. For more information, refer to "Change Account Limit" (P.400). When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network Accounting] The following services are controlled.
Page 486: Authentication
21 Authentication and Accounting Features When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [ColorTrack] The following services are controlled. Restrictions per user Authentication Per-user Usage Services Feature Count User ID Account Limit restrictions Copy Print Charge Print, Private Charge Print Scan...
Page 487 Services Controlled by Authentication Available Not available *1 : This column shows whether authentication is required for each service. "O" indicates that authentication is required. *2 : The user ID of the card is checked against the user ID registered on the machine when a smart card reader is used. *3 : You can select features available for each user.
Page 488 21 Authentication and Accounting Features Restrictions per user Authentication Per-user Usage Services Feature Account Count User ID Card restrictions Limit Charge Print, Private Charge Print Scan Direct Fax Report/List Available Not available *1 : This column shows whether authentication is required for each service. "O" indicates that authentication is required. *2 : When [Login Type] is set to [Login to Remote Accounts], the Print feature cannot be restricted.
Page 489: Authentication For Job Flow Sheets And Folders
Authentication for Job Flow Sheets and Folders Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows, folders, and job flow sheets and folder links when the Authentication feature is enabled. Overview ..........................489 When the Authentication Feature is Disabled ..............491 When the Authentication Feature is Enabled ..............
Page 490 21 Authentication and Accounting Features When the Authentication feature is disabled, any machine user can use this type of job flow sheet. When the Authentication feature is enabled, any login user can use the job flow sheet. Only the system administrator, however, can change its settings. To create administrator shared job flow sheets, you must press the <Log In/Out>...
Page 491: When The Authentication Feature Is Disabled
Authentication for Job Flow Sheets and Folders To create an administrator shared folder, you must press the <Log In/Out> button and operate the machine as the system administrator. The available operations for folders vary depending on whether the Authentication feature is enabled or disabled.
Page 492 21 Authentication and Accounting Features [Create Folder] screen / [Send from Folder] screen The following table describes the operations that can be performed on the [Create Folder] screen under [Setup] or on the [Send from Folder] screen. General Users System Administrators Job Flow operation General Admin...
Page 493 Not available * : The following operations are not authenticated: - Document retrieval using Dell Network Scanner Utility 3. Note • If job flow sheets, which are no longer available for use as a result of a change in the Login Type, are linked to folders, they cannot be edited or copied, but still can be used.
Page 494: When The Authentication Feature Is Enabled
21 Authentication and Accounting Features When the Authentication Feature is Enabled Available Job Flow Sheet Operations If you change the authentication setting from "disabled" to "enabled", delete all existing general shared and folder job flow sheets, and create personal job flow sheets. When the Authentication feature is enabled, the relationships between users and job flows are as follows.
Page 495 Authentication for Job Flow Sheets and Folders Available Folder Operations If you change the authentication setting from "disabled" to "enabled", delete all existing general shared folders, and create personal folders. When the Authentication feature is enabled, the relationships between users and job flows are as follows.
Page 496 21 Authentication and Accounting Features Linking Job Flow Sheets and Folders When the Authentication feature is enabled, the relationships between users and folders are as follows. For information on the Authentication feature, refer to "Overview of Authentication Feature" (P.478). When [Login to Local Accounts] is selected, when [Verify User Details] is set to [Yes] in [Network Accounting] and [Customize User Prompts] is set to [Display User ID &...
Page 497: Jobs Manageable By Account Administration
Pages/sheets *1 : Printing is available only when [Non-account Print] is set to [Enabled] in Dell Printer Configuration Web Tool. *2 : Authentication is not required for printing because each print job has been authenticated when received by the machine.
Page 498 21 Authentication and Accounting Features You can manage the following fax job information using the Accounting feature: Authentic Services (Jobs) Target User Managed Items ation Send as Automatic Send Required Login user Transmissions/pages, charging units Manual Send (Call-in, Call- Required Login user Transmissions/pages, charging units out)
Page 499 Jobs Manageable by Account Administration Billing for Fax Jobs Fax jobs are not billed for the following communications: • When dialing a fax number using the numeric keypad or the On-hook/Off-hook feature. • When using an address number in which the billing data is not registered. •...
Page 500: Configuration For Authentication
21 Authentication and Accounting Features Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Installation Overview .......................500 Enabling Authentication ......................500 Changing the Default Authorization Group Settings............503 Creating an Authorization Group ...................503 Installation Overview To use the Authentication feature, configure the following settings.
Page 501 Configuration for Authentication Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save]. After you finish settings for each feature, select [Close]. To disable button operations on the control panel, select [Device Access] and select [Locked], and then select [Save] and then [Close].
Page 502 When an LDAP server is used as a remote authentication server Set the user authorization on the LDAP server using the following steps. Start Dell Printer Configuration Web Tool. Click the [Properties] tab. Click [Connectivity] > [Protocols] > [LDAP] > [LDAP Authorization Access].
Page 503: Changing The Default Authorization Group Settings
Configuration for Authentication Changing the Default Authorization Group Settings Perform the following procedures to change the settings of the default authentication group. The settings changed here will be used as the default value of the authorization group for a created user. Press the <Log In/Out>...
Page 504 21 Authentication and Accounting Features Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Page 505: Configuration For Account Administration
Configuration for Account Administration Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. The following shows the reference section for each procedure. Step 1 Selecting an Accounting Type ..................505 Step 2 Registering User Information..................505 Step 1 Selecting an Accounting Type The following describes the configuration procedures to use the Accounting feature.
Page 506 21 Authentication and Accounting Features Select [<Available>], and then select [Create/Delete]. Enter a User ID and select [Save]. Select [Account Limit]. Configure the [Account Limit] and [Feature Access] settings for each service, and then select [Save]. For more information, refer to "Change Account Limit" (P.400). If necessary, select a user role and an authorization group for the user under [User Role], and then select [Save].
Page 507: User Authentication Operations
Accounts" (P.410). Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. Log In/Log Out from the Operator Panel User Authentication Press the <Log In/Out> button or the login information field on the touch screen.
Page 508: Changing Passcode
For more information on setting or changing passcodes from the touch screen, refer to "Create/View User Accounts" (P.410). Start Dell Printer Configuration Web Tool. For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420). Click the [Properties] tab.
Page 509: 22 Problem Solving
22 Problem Solving This chapter describes solutions to various problems you may have with the machine. • Troubleshooting........................510 • Machine Trouble .........................511 • Image Quality Trouble ......................516 • Trouble during Copying ......................521 • Trouble during Printing ......................525 • Trouble during Faxing......................528 •...
Page 510: Troubleshooting
Action Refer to "Media Print - Text Trouble" (P.551). Problems Media Print - Photos-related Action Refer to "Media Print - Photos Trouble" (P.552). Problems If the error is not resolved even after following the above procedure, contact Customer Support at dell.com/contactdell.
Page 511: Machine Trouble
If the error still is not resolved, blinking. have a trouble. contact Customer Support at dell.com/contactdell. The <Error> Is paper or a document Remove the jammed paper or document. indicator is lit. jammed? If paper is jammed, refer to "Paper Jams"...
Page 512 22 Problem Solving Symptom Cause Remedy Unable to print, or Is a message displayed on the Follow the instructions displayed to resolve unable to copy. touch screen? the problem. Is the memory capacity Perform one of the following: insufficient? • Set [Image Quality] to [Standard] in the print driver, or try printing again by setting [Print Page Mode] to [On].
Page 513 Machine Trouble Symptom Cause Remedy Unable to copy Is the document glass or the Clean the document glass and the document with the specified document cover dirty? cover. size. Refer to "Cleaning Document Cover and Document Glass" (P.246). Is the document a transparent Place the document on the document glass, type such as a transparency and place a white sheet on top of the...
Page 514 22 Problem Solving Symptom Cause Remedy Paper is often Is the paper loaded correctly Load the paper correctly. jammed or in the tray? Refer to "Loading Paper" (P.207). wrinkled. Is the paper tray inserted Firmly push in the paper tray until it stops to correctly? insert it correctly.
Page 515 Machine Trouble Symptom Cause Remedy Documents are Are suitable types of Correctly load documents suitable for the often jammed. documents being used? document feeder. Refer to "Copying Procedure" (P.50). Are you trying to use irregular shaped documents, business cards, transparencies, or thin documents? Are you trying to use Remove sticky tags, paper clips or adhesive...
Page 516: Image Quality Trouble
Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact Customer Support at dell.com/contactdell. Symptom Cause Remedy The copy is dirty.
Page 517 Image Quality Trouble Symptom Cause Remedy Part of the image Is the paper damp? If the paper is damp, the copy image may be is missing on the partially missing or unclear. Replace the paper copy. with new one. Refer to "Loading Paper" (P.207). Is folded or wrinkled paper Remove the unsuitable paper or replace all of included in the tray?
Page 518 22 Problem Solving Symptom Cause Remedy Black or colored The drum cartridge has Replace the drum cartridge with a new one. lines are printed. deteriorated or is damaged. Refer to "Replacing Drum Cartridges C, M, Y, or K" (P.223). The machine interior (laser Clean the machine interior.
Page 519 Refer to "Replacing Drum Cartridges C, M, black. Y, or K" (P.223). High-voltage power supply Contact Customer Support at may have malfunctioned. dell.com/contactdell. Nothing is Two or more sheets of paper Fan the paper well and load it again. printed. are being fed simultaneously Refer to "Loading Paper"...
Page 520 22 Problem Solving Symptom Cause Remedy Text is blurred. The paper is unsuitable. Replace the paper with new one. Refer to "Loading Paper" (P.207). Paper has been added to the paper loaded. The paper is damp. White or color The drum cartridge has Replace the drum cartridge with a new one.
Page 521: Trouble During Copying
Trouble during Copying Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.
Page 522: The Copy Result Is Not What Was Expected
22 Problem Solving The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The copy is dirty. The document glass or the Clean the document glass or the document document cover is soiled.
Page 523 Trouble during Copying Symptom Cause Remedy Part of the image The paper is damp. If the paper is damp, the copy image may be is missing on the partially missing or unclear. Replace the paper copy. with new one. Refer to "Loading Paper" (P.207). Folded or wrinkled paper is Remove the unsuitable paper or replace all of included in the tray.
Page 524 22 Problem Solving Symptom Cause Remedy Unable to copy in [Output Color] is set to Set [Output Color] to [Auto Detect] or color. [Black & White]. [Color]. Refer to "Output Color (Selecting the Color for Copying)" (P.70). The document The document is larger than Adjust [Reduce / Enlarge] to copy the edges are missing the printable area.
Page 525: Trouble During Printing
Trouble during Printing Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Data remains in The machine is not powered Switch the main power and power on.
Page 526: The Print Result Is Not What Was Expected
22 Problem Solving The Print Result is Not What was Expected If the print result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Cannot print in [Output Color] is set to Set [Output Color] to [Auto Detect] or color.
Page 527 Trouble during Printing Symptom Cause Remedy The print color The color calibration is Execute auto calibration. differs from incorrect. Refer to "Executing Calibration" (P.248). before. Black lines are The job is output from a print Output the job from a print driver for the printed.
Page 528: Trouble During Faxing
This section describes how to resolve fax problems. • An optional component is required to use the Fax features. For more information, contact Customer Note Support at dell.com/contactdell. Sending Problems If you cannot send a fax, identify the symptom in the following table to perform the remedy.
Page 529 Trouble during Faxing Symptom Cause Remedy Unable to When calling from an When calling from an abbreviated telephone communicate abbreviated telephone number to an external line, an external access (general fax) number, an external access number such as "0" may be registered for the number is appended.
Page 530: Receiving Problems
22 Problem Solving Receiving Problems If you cannot receive a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to The phone line is not The machine is equipped with connectors to communicate connected correctly.
Page 531 Trouble during Faxing Symptom Cause Remedy The image quality The drum cartridge is Copy a document. If the image quality is is poor. damaged. poor, replace the drum cartridge with a new one. Refer to "Replacing Drum Cartridges C, M, Y, or K"...
Page 532: Trouble During Scanning
22 Problem Solving Trouble during Scanning This section describes how to resolve scan problems. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.
Page 533 Trouble during Scanning Symptom Cause Remedy Unable to open a The folder is unregistered. Register the folder. folder. Refer to "Create Folder" (P.381). The folder passcode has been The passcode cannot be retrieved. Set the forgotten. passcode to [Off], and then set the passcode again.
Page 534: Unable To Send A Scanned Document Over The Network (Ftp/Smb)
22 Problem Solving Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned document over the network, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because of Check the Transmission Results in the Report - Job the error.
Page 535: Unable To Send E-Mail
Trouble during Scanning Unable to Send E-mail If you cannot send a scanned document using the E-mail feature, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because of Check the Transmission Results in the Report - Job an error.
Page 536 22 Problem Solving Symptom Cause Remedy The image is not The document glass or the Clean the document glass or the document the desired size. document cover is dirty. cover. Refer to "Cleaning Document Cover and Document Glass" (P.246). The document is a Place a white sheet of paper on top of the transparent type such as a document when scanning.
Page 537: Network-Related Problems
The host name specified for Print out Configuration Report Use Dell Printer Configuration the machine is already in use. to confirm whether "Repetitive Web Tool to change the host Host Name" is printed in the name to a unique name, or SMB status information.
Page 538 22 Problem Solving When you cannot delete documents from the [Print] window Cause Check point Remedy You are trying to delete all Confirm whether you are trying Select the print data to delete, print data displayed in the to delete the print data from and delete from the [Print] window.
Page 539: When Using Netware
Network-related Problems When using NetWare The possible causes, check points, and remedies for problems when using NetWare are as follows: When you cannot print Cause Check point Remedy Network equipment, such as Confirm whether the data link Specify the frame type set on hubs, does not support indicator of the network the connected file server as the...
Page 540 22 Problem Solving Cause Check point Remedy Print data format and the print If the computer is running on environment settings on the Windows, set it not to output computer do not match. Ctrl-D. The number of print queues Use NWADMIN from a Re-send the print data to the set for the machine exceeds the computer to check on the print...
Page 541 Use Dell Printer Configuration Web Tool from a computer to correctly set the file server name/tree name/context/active mode. The NetWare port on the...
Page 542 22 Problem Solving When no notification is received The possible causes, check points, and remedies when a computer that instructed a print job does not receive notification are as follows: When the printing problems are not notified Cause Check point Remedy The user is not listed on the Use PCONSOLE on the...
Page 543: When Using Tcp/Ip
Network-related Problems When using TCP/IP The possible causes, check points, and remedies when using TCP/IP (LPD) are as follows. Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012 When you cannot print Cause Check point...
Page 544: When Using Ethertalk
22 Problem Solving Mac OS X 10.5/10.6/10.7/10.8 When you cannot print Cause Check point Remedy The LPD port is not activated. Confirm whether the LPD port When printing with a printer is activated. detected by using Bonjour, Select the [Enabled] check box of [LPD] to activate the port.
Page 545: Dell Printer Configuration Web Tool Problems
Network-related Problems Dell Printer Configuration Web Tool Problems The possible symptoms and remedies for problems when using Dell Printer Configuration Web Tool are as follows: Symptom Remedy Cannot connect to Dell Printer Is the machine working properly? Configuration Web Tool.
Page 546: E-Mail Features Problems
Is the IP address for the SMTP server configured correctly? Are the settings for notification of transmission configured correctly? (for E-mail Notification Service) Confirm the settings on the [Properties] tab of Dell Printer Configuration Web Tool. Is the destination address entered correctly? Is the SMTP server operating properly? Consult your network administrator.
Page 547: Internet/Intranet Connection Problems
Network-related Problems Internet/Intranet Connection Problems The possible causes and remedies for problems when connecting to the Internet or intranet are as follows: When connection to the Internet/Intranet fails Cause Remedy The Authentication feature Only Basic Authentication is supported by the machine. The used on the remote server is machine does not support NTLM/digest.
Page 548 22 Problem Solving Cause Remedy Cannot access the proxy server, The following types of access control are used. Confirm the firewall, or Web server as a configured access control. result of access control. • Address (port) restriction • SSL restriction •...
Page 549: Ipv4 And Ipv6 Connection Problems
When searching for a device outside the router via SMB, directly cannot be searched. specify the address. Multicasting is supported only within a local link (FF02::1). When SSL is enabled on Dell When SSL is enabled, directly specify "https://[IPv6 address]". Printer Configuration Web Tool, even if you specify "http:// [IPv6 address]", you are not...
Page 550 22 Problem Solving Unable to scan using an IPv6 address Symptom Remedy When the machine is Assign a global address to the machine. configured with only a link- local address, file transfer fails. When you specify the Scan data cannot be transferred with SMB if a destination server computer name on a storage is specified using the computer name.
Page 551: Media Print - Text Trouble
The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows. Symptom Cause Remedy [Media Print - [Media Print] in Dell Printer Check [Media Print] in Dell Printer Text] is not Configuration Web Tool is Configuration Web Tool to enable the displayed on the not checked. service.
Page 552: Media Print - Photos Trouble
22 Problem Solving Media Print - Photos Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Photos are as follows: Symptom Cause Remedy A blank sheet of Files that cannot be printed Files that cannot be printed (image files in paper is output.
Page 553: Status Code
003-318 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 003-319 on the machine power. If the same message is displayed again, contact Customer 003-320 Support at dell.com/contactdell. 003-321 003-322 003-323 003-324...
Page 554 An error occurred in the document feeder. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 005-275 [Cause] An error occurred in the document feeder.
Page 555 An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. 010-319 [Cause] An error occurred in the machine.
Page 556 012-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 012-312 on the machine power. If the error still is not resolved, contact Customer Support at 012-313 dell.com/contactdell. 012-314 012-315 012-316 012-317...
Page 557 016-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-314 on the machine power. If the same message is displayed again, contact Customer 016-315 Support at dell.com/contactdell. 016-316 016-317 016-318 016-319...
Page 558 016-373 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-374 on the machine power. If the same message is displayed again, contact Customer 016-375 Support at dell.com/contactdell. 016-376 016-377 016-378 016-379...
Page 559 Support at dell.com/contactdell. 016-503 [Cause] Unable to resolve the SMTP server name when sending e-mail. [Remedy] Check on Dell Printer Configuration Web Tool whether the SMTP server settings are correct. Also, confirm whether the DNS server settings are correct. 016-504 [Cause] Unable to resolve the POP3 server name when sending e-mail.
Page 560 If your application usage and print instruction are correct, check with the application manufacturer that sent the print job for operations of the application, not with Dell. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Page 561 Alternatively, replace the hard disk. 016-539 [Cause] Kerberos server authentication protocol error [Remedy] An error occurred in the software. Contact Customer Support at dell.com/contactdell. 016-546 [Cause] A Local User tried to obtain the information of another user. [Remedy] Contact Customer Support at dell.com/contactdell.
Page 562 Cause and Remedy 016-569 [Cause] Authentication Agent error [Remedy] Contact Customer Support at dell.com/contactdell. 016-574 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because the host or server name of the FTP server could not be resolved when accessing the DNS server.
Page 563 The machine failed to transfer data using FTP of the Scan to PC service because an internal error occurred after connection to the FTP server. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 016-594 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because a network error occurred.
Page 564 • Register the specified folder number, and request the sender to send the e-mail/fax again. • Request the sender to send to an available folder. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 016-704 [Cause] The folder is full, and hard disk capacity is insufficient.
Page 565 Cause and Remedy 016-709 [Cause] An error occurred during print processing. [Remedy] Contact Customer Support at dell.com/contactdell. 016-711 [Cause] The upper limit for the e-mail size has been exceeded. [Remedy] Take one of the following measures, and then try sending the mail again.
Page 566 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-743 on the machine power. If the error still is not resolved, contact Customer Support at 016-744 dell.com/contactdell. 016-745 016-746 [Cause] An unsupported feature is included in the received PDF.
Page 567 [Cause] The printer language received from the print driver is unsupported by this machine. [Remedy] Use the machine's print driver for printing. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 016-750 [Cause] The machine received a printing job ticket with a PDF or XPS from an application that allows direct transmissions of files, but the printing job ticket data had a grammar or print instruction unsupported by the machine.
Page 568 016-770 [Cause] Direct Fax is restricted. [Remedy] Consult your system administrator whether Direct Fax is available. If it is available, contact Customer Support at dell.com/contactdell. 016-772 [Cause] The DNS server address is not set. [Remedy] Set the DNS server address.
Page 569 Retrieve each converted page from the folder using Dell Printer Configuration Web Tool. For more information, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool" (P.421). For errors occurring after instructing encryption or signature using a certificate: Take one of the following measures: •...
Page 570 22 Problem Solving Status Code Cause and Remedy 016-788 [Cause] Failed to retrieve a file from the Web browser. [Remedy] Take one of the following measures, and then execute the operation again: • Reload the browser page. • Restart the browser. •...
Page 571 SSL connection to the SMTP server failed. [Remedy] Confirm whether the SMTP server supports SSL connection. If the server supports it, check the port number of the SMTP server. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 017-715 [Cause] SMTP server SSL authentication error.
Page 572 22 Problem Solving Status Code Cause and Remedy 018-503 [Cause] Communications with the CA server set in the machine failed. 018-504 [Remedy] Execute the authentication operation again. 018-505 [Cause] Failed to log into the destination computer while transferring data using SMB of the Scan to PC service.
Page 573 [Remedy] 1)Check whether the specified drive and directory is available on the destination HTTP server for the scanned document. 2)Perform the same operation again. If the problem persists, contact Customer Support at dell.com/contactdell. 018-557 [Cause] The specified file name contains invalid characters.
Page 574 22 Problem Solving Status Code Cause and Remedy 018-560 [Cause] A user authentication error occurred. (Received HTTP Status 401). [Remedy] Check the followings: • The destination HTTP server for the scanned document is accessible by PC. • Login name • Login password •...
Page 575 • The device certificate is correctly registered on the HTTP server. 018-571 [Cause] An internal error occurred. [Remedy] Perform the same operation again. If the problem persists, contact Customer Support at dell.com/contactdell. 018-572 [Cause] The specified context name contains invalid characters. [Remedy] Check whether the specified context name is correct.
Page 576 22 Problem Solving Status Code Cause and Remedy 018-579 [Cause] The hard disk on the NetWare server may be full. [Remedy] Check the followings: • The NetWare server is accessible by PC • The free space of the server to store data Run DSREPAIR at the server console on the NetWare server.
Page 577 [Remedy] Take one of the following measures: 1)Execute the operation again by not accessing the same folder or the same server from multiple machines. 2)If the error still is not resolved, contact Customer Support at dell.com/contactdell. 018-591 [Cause] When the machine was connected to the server and the name of a file or folder on the server was determined, the suffix of the name of the file or folder exceeded the limit value.
Page 578 018-596 [Cause] An error occurred during LDAP server authentication. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 018-700 [Cause] The network for Web Applications is being initialized. [Remedy] Wait for a while, and then execute the operation again.
Page 579 Status Code Status Code Cause and Remedy 018-709 [Cause] An error occurred for external access (Web Applications). [Remedy] Take one of the following measures depending on the setting: For IPv4 environment • Check the IPv4 address of the machine. • Confirm whether the network cable is connected correctly. •...
Page 580 22 Problem Solving Status Code Cause and Remedy 018-719 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "19" (constraint violation) for Address Book query. [Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the LDAP server status.
Page 581 Status Code Status Code Cause and Remedy 018-736 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "36" (alias differencing problem) for Address Book query. [Remedy] The LDAP server has a name problem. Have your network administrator confirm the LDAP server status.
Page 582 22 Problem Solving Status Code Cause and Remedy 018-765 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "65" (object class violation) for Address Book query. [Remedy] The LDAP server has an update problem. Have your network administrator confirm the LDAP server status.
Page 583 Status Code Status Code Cause and Remedy 018-782 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "82" (program error or SASL authentication error) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status.
Page 584 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 021-215 [Cause] The accounting/billing device connected does not match the device set on the machine.
Page 585 021-731 [Cause] While the EP system is available, you attempted to make color copies when the use of color is restricted. [Remedy] Contact Customer Support at dell.com/contactdell. 021-732 [Cause] The EP system is not available. [Remedy] Contact Customer Support at dell.com/contactdell.
Page 586 024-341 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 024-342 on the machine power. If the same message is displayed again, contact Customer 024-343 Support at dell.com/contactdell. 024-345 024-346 024-347 024-348...
Page 587 The number of accesses from the LDAP server to the machine by Address Book operation exceeded the machine's processing capability. [Remedy] Wait for a while and execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 026-703 [Cause] Authentication is canceled when adding documents during faxing or scanning.
Page 588 Note • NTFS is not supported. • A software-encrypted USB memory device is not supported. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 026-726 [Cause] The machine configuration information at a print job specification does not match the actual machine configuration.
Page 589 If remote access is being executed, wait until it completes. If the error still is not resolved, switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the problem persists, contact Customer Support at dell.com/contactdell. 027-442 [Cause] The IP address of IPv6 already exists.
Page 590 22 Problem Solving Status Code Cause and Remedy 027-513 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because access to the SMB server was not permitted. When the server is Macintosh, a folder with the same name as the specified file name may exist on the server.
Page 591 Status Code Status Code Cause and Remedy 027-519 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the save location or file name specified for the scanned image had a problem. • The save location or the file name has a problem. •...
Page 592 027-533 [Cause] An internal error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 027-543 [Cause] The SMB server (NetBIOS) name is invalid. [Remedy] Check whether the server name of the SMB server is correct.
Page 593 027-549 [Cause] SMB protocol error [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 027-564 [Cause] SMB protocol error. The SMB server was not found. [Remedy] Check whether the connection between the authentication server and the machine has been established via a network.
Page 594 [Cause] SMB protocol error. SMB (TCP/IP) is not active. [Remedy] Confirm that SMB (TCP/IP) is active on the [Port Settings] screen of the [Properties] tab on Dell Printer Configuration Web Tool. 027-569 [Cause] The SMB (TCP/IP) port is not activated.
Page 595 Status Code Status Code Cause and Remedy 027-705 [Cause] The specified recipient's certificate has been revoked. [Remedy] Specify a valid certificate for the recipient. 027-706 [Cause] Unable to find the S/MIME certificate associated with the machine's e-mail address when sending e-mail. [Remedy] Import the S/MIME certificate corresponding to the mail address to the machine.
Page 596 To resolve this problem, change the time limit value according to the document volume and type. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Page 597 Status Code Status Code Cause and Remedy 027-762 [Cause] An on-demand print job is sent to the machine using the Web Applications feature, however, the specified job ticket is invalid because of one of the following causes: • Abnormal change to the job ticket because of the machine software failure •...
Page 598 The received e-mail was discarded because no documents were attached to it. (The machine is set to print attached documents only.) [Remedy] To print the mail body or header information also, change settings in the [Properties] screen of Dell Printer Configuration Web Tool. 027-797 [Cause] The output destination of the received e-mail is invalid.
Page 599 Status Code Status Code Cause and Remedy 033-505 [Cause] An error occurred during fax transmission. [Remedy] Confirm the recipient, and then execute the operation again. If receiving, ask the sender to send again. 033-506 [Cause] Communication was terminated at the recipient's machine. [Remedy] The job may have been canceled at the recipient.
Page 600 033-530 [Cause] Received a procedure disabled signal. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 033-531 [Cause] Received a command rejection signal. [Remedy] Confirm the condition of the other machine (memory is full, paper has run out, or other conditions), and execute the operation again.
Page 601 Status Code Status Code Cause and Remedy 033-545 [Cause] The other machine may not be a facsimile. [Remedy] Check whether the other machine is a facsimile. 033-546 [Cause] A dial tone was not detected. [Remedy] Check whether the line is connected correctly. 033-547 [Cause] Communication was terminated by a cause such as pressing the <Stop>...
Page 602 [Cause] An error occurred during fax transmission. [Remedy] Execute the operation again. If receiving, ask the sender to send again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 033-569 [Cause] Paper in the tray is not loaded in the direction that the received fax data can be printed.
Page 603 [Remedy] No measure is required. 033-737 [Cause] An error occurred during fax transmission. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 033-738 [Cause] Received abnormal JBIG data. [Remedy] No measure is required.
Page 604 [Remedy] If this error was caused when using Manual Send, connect the line after storing the document, and then send. If the error still is not resolved, delete unnecessary data from the hard disk to free up disk space, and execute the operation again. If the error persists, contact Customer Support at dell.com/contactdell. 033-743 [Cause] An error occurred during fax transmission.
Page 605 Support at dell.com/contactdell. 062-277 [Cause] A communication error occurred between the document scanning unit and the document feeder. [Remedy] Contact Customer Support at dell.com/contactdell. 062-311 [Cause] An error occurred. 062-345 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 062-360 on the machine power.
Page 606 If the same message is displayed again, pull out the drum cartridge [K] and the toner cartridge [Y] (yellow), and then insert them again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 092-319 [Cause] Density of Magenta color is low.
Page 607 Status Code Cause and Remedy 116-220 [Cause] Failed to enter the Download mode. [Remedy] Contact Customer Support at dell.com/contactdell. 116-310 [Cause] An error occurred. 116-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-312 on the machine power.
Page 608 The fax cable is not connected correctly. [Remedy] Connect the cable securely, and then switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Page 609 An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. 116-390 [Cause] An error occurred in the machine.
Page 610 There is a problem with the document attached to the received e-mail. [Remedy] Check the attached document. 117-312 [Cause] An error occurred in the machine. [Remedy] Contact Customer Support at dell.com/contactdell. 117-319 [Cause] An error occurred in the machine. 117-320...
Page 611 [Remedy] Confirm that the device is switched on, and then switch off the machine power, make sure that the touch screen is blank, and switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 121-334 [Cause] An error occurred between the machine and the device connected.
Page 612 123-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 123-312 on the machine power. If the same message is displayed again, contact Customer 123-325 Support at dell.com/contactdell. 123-326 123-333 123-343 123-344...
Page 613 124-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-312 on the machine power. If the same message is displayed again, contact Customer 124-313 Support at dell.com/contactdell. 124-314 124-315 124-316 124-317...
Page 614 124-383 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-390 on the machine power. If the same message is displayed again, contact Customer 124-391 Support at dell.com/contactdell. 124-392 124-393 124-709 [Cause] The document exceeded the maximum number of pages that can be stapled.
Page 615 2)Set up paper so that the tray specified for [Tray Mode] can be used for printing the received fax documents. If the error still is not resolved, contact Customer Support at dell.com/contactdell. Note • If you cannot resolve an error despite following the instructions described in the table, contact...
Page 616: Other Errors
If the message persists, record the content displayed for [(xxx-yyy)]. Then immediately switch the main power and power off, make sure that the touch screen is blank, and then contact Customer Support at dell.com/contactdell. Completed with an [Cause] An error occurred, and the operation terminated abnormally.
Page 617: Paper Jams
Paper Jams Paper Jams When a paper jam occurred, the machine stops and an alarm beeps. A message is also displayed on the touch screen. Follow the instructions displayed to remove the jammed paper. Gently remove the paper to avoid it to be torn. If the paper is torn, remove all the torn pieces, making sure that none remain inside the machine.
Page 618 22 Problem Solving Use the handle to lift the duplex module. Remove any remaining pieces of paper. Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer.
Page 619: Paper Jams In Tray 5 (Bypass)
Paper Jams Push the tray in gently until it stops. Paper Jams in Tray 5 (Bypass) The following describes how to clear paper jams occurring in Tray 5. Remove any paper loaded on or jammed in the Tray 5. Close the Tray 5. Raise the latch on the handle of the right hand cover to open the cover.
Page 620: Paper Jams In Fusing Unit
22 Problem Solving Use the handle to lift the duplex module. Remove any remaining pieces of paper. Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer.
Page 621: Paper Jams In Duplex Module
Paper Jams Hold and lower the tab to open the inner part. Note • Be careful not to touch the fusing unit. It can burn your fingers. Remove the jammed paper. Replace the inner part. Close the right hand cover. •...
Page 622: Paper Jams In Finisher-Ab1
22 Problem Solving Use the handle to lift the duplex module. Remove any paper from the duplex module. Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer.
Page 623: Paper Jams In H Transport Unit
Paper Jams Close the finisher front cover. If the paper jam message remains, repeat step 1 and step 2. Close the finisher front cover. Paper Jams in H Transport Unit The following describes how to clear paper jams occurring in the H Transport Unit (accessory for optional Finisher-AB1).
Page 624: Document Jams
22 Problem Solving Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Duplex Automatic Document Feeder B1-C Pull up the handle of the left cover of the document feeder, and then open the cover until...
Page 625 Document Jams Turn the knob to eject the document upward to Knob remove. • If the document is caught, do not pull it out Note forcibly. The document could be damaged. Close the inner cover of the document feeder. Close the left cover of the document feeder until it clicks into place, and confirm that there is no space between the near or far side of the cover and the document feeder.
Page 626: Stapler Faults
This section describes how to clear stapler troubles when the optional finisher is installed. Perform the procedures on the following pages when copies are not stapled or staples are bent. Contact Customer Support at dell.com/contactdell if the problem persists after you have tried the following solutions.
Page 627: Staple Jams In Staple Cartridge (For Finisher-Ab1)
Stapler Faults Staple Jams in Staple Cartridge (for Finisher-AB1) This section describes how to clear staple jam occurred in the staple cartridge of the Finisher- AB1 (optional). Make sure that the machine is not operating, and open the finisher front cover. Take the staple cartridge out of the machine.
Page 628 Close the finisher front cover. Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused. If you cannot remove jammed staples even after you perform the above procedure, contact our Customer Support at dell.com/contactdell.
Page 629: Install Operation For Eco Copy/My Forms
23 Install Operation for Eco copy/My Forms This chapter describes how to install Eco copy and My Forms to the machine. • Before Installation.......................630 • Installation Procedures......................634 • About License........................638...
Page 630: Before Installation
This section describes the procedures required before installation of Eco copy and My Forms. Environment Settings ......................630 SSL / TLS Settings in Dell Printer Configuration Web Tool ..........632 Environment Settings On your machine, settings listed below are required before you enable the features.
Page 631 Before Installation Select any options. Note • Rebooting may be required to reflect the settings. In this case, follow the onscreen instructions. SOAP Port Select [SOAP] in [Port Settings] under [System Settings] > [Connectivity & Network Setup], and then select [Change Settings]. Select below value for each item.
Page 632: Ssl / Tls Settings In Dell Printer Configuration Web Tool
Start a web browser. Enter the machine's IP address into the address box on the browser, and then press the <Enter> key. Connection to Dell Printer Configuration Web Tool is established. Note • During connection/operation, a pop-up screen for user ID/passcode entry may appear. In this case, enter the system administrator’s user ID/passcode and click [OK].
Page 633 Before Installation When the settings are updated and the following screen is displayed, refresh the web browser. Select the [Properties] tab to click [Security] > [SSL / TLS Settings], and then select the [Enabled] check box for [HTTP - SSL / TLS Communication]. Click [Apply].
Page 634: Installation Procedures
Save the installation tool to your computer. Note • To obtain the installation tool, contact Customer Support at dell.com/contactdell. Decompress the file (.zip) and double-click the exe file in the installation tool. • The [Open file - Security warning] pop-up screen may appear. In this case, click [Run] to continue.
Page 635 Installation Procedures Enter the IP address or hostname of your machine, and then click [Next]. Example: 192.0.2.1 Enter the system administrator’s user ID and password, and then click [Next]. Click [Next]. Click [Finish]. Note • Several minutes may take before the installation process completes.
Page 636 23 Install Operation for Eco copy/My Forms Uninstallation/Version Upgrade Uninstall Eco copy/My Forms from your machine or upgrade the software version. Follow the uninstallation/version upgrade procedures below. On your computer, double-click the exe file in the installation tool. Click [Next]. Enter the IP address or hostname of your machine, and then click [Next].
Page 637: Uninstallation/Version Upgrade
About License About License This section describes OSS (Open Source Software) license used for the installer. Be sure to confirm. About OSS This product includes software developed by The Apache Software Foundation (http://www.apache.org/) Apache Xerces Copyright (c) 1999-2001 The Apache Software Foundation. All rights reserved. The Apache Software License, Version 1.1 Copyright (c) 1999-2001 The Apache Software Foundation.
Page 638: About License
23 Install Operation for Eco copy/My Forms AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 639 About License "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
Page 640 23 Install Operation for Eco copy/My Forms (b) You must cause any modified files to carry prominent notices stating that You changed the files; and (c) You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works;...
Page 641 About License 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act only on Your own behalf and on Your sole responsibility, not on behalf of any other Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or...
Page 642 23 Install Operation for Eco copy/My Forms 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 643 About License This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;...
Page 644 23 Install Operation for Eco copy/My Forms The definitive version of this document should be available at ftp://ftp.cdrom.com/pub/infozip/license.html indefinitely. Copyright (c) 1990-1999 Info-ZIP. All rights reserved. For the purposes of this copyright and license, "Info-ZIP" is defined as the following set of individuals: Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath,...
Page 645 About License zlib.h -- interface of the 'zlib' general purpose compression library version 1.1.3, July 9th, 1998 Copyright (C) 1995-1998 Jean-loup Gailly and Mark Adler This software is provided 'as-is', without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.
Page 646 23 Install Operation for Eco copy/My Forms csvpp ----------------------------------------------------------------------------------------------------------------- Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor"...
Page 647 About License improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution." "Contributor" shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work.
Page 648 23 Install Operation for Eco copy/My Forms for any such Derivative Works as a whole, provided Your use, reproduction, and distribution of the Work otherwise complies with the conditions stated in this License. 5. Submission of Contributions. Unless You explicitly state otherwise, any Contribution intentionally submitted for inclusion in the Work by You to the Licensor shall be under the terms and conditions of this License, without any additional terms or conditions.Notwithstanding the above, nothing herein shall supersede or modify the terms...
Page 649 About License Copyright [yyyy] [name of copyright owner] Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS"...
Page 650 23 Install Operation for Eco copy/My Forms...
Page 651: Using Eco Copy
24 Using Eco copy This chapter describes the basic operations and features for the Eco copy service. • About Eco copy ........................652 • Eco copy Procedure ......................653 • Problem Solving........................655 • Notes and Restrictions .......................656...
Page 652: About Eco Copy
24 Using Eco copy About Eco copy Eco copy is a copy service intended to be eco-friendly and user-friendly. The number of sheets of paper can be easily reduced by printing 2 or 4 copies per page, and printing on the reverse side of the sheet.
Page 653: Eco Copy Procedure
Eco copy Procedure Eco copy Procedure This section describes the Eco copy procedure. Select [Eco copy]. Select the orientation of the original (portrait or landscape). Place the original as illustrated and select [OK]. Select the number of pages per sheet or select [Next].
Page 654 24 Using Eco copy Select [Close]. Note • When paper is saved from printing, the number of sheets of paper saved will be displayed.
Page 655: Problem Solving
Problem Solving Problem Solving This section describes troubles that may occur with the machine and its solutions. Follow the troubleshooting described below. Troubleshooting Symptom Cause and Remedy Text is too small to be readable. Select a larger paper size or print fewer pages per sheet.
Page 656: Notes And Restrictions
24 Using Eco copy Notes and Restrictions This section describes the notes and restrictions to observe when using this feature. Print Options Some print options (such as stapling and stacking) are not supported in conjunction with Eco copy even when the finisher is installed. Priority on Scratch Paper When you specify 1 sided print and scratch paper is loaded on a tray, scratch paper will be used for printing.
Page 657: Using My Forms
25 Using My Forms This chapter describes the basic operations and features for the My Forms service. • About My Forms ........................658 • Setup ............................659 • Using My Forms ........................660 • Problem Solving........................661 • Notes and Restrictions .......................662...
Page 658: About My Forms
25 Using My Forms About My Forms My Forms enables you to conveniently retrieve and print forms stored on the machine from the control panel directly. Forms may be stored easily at the device using the scanner, or remotely using the print driver. Forms can be organized into eight folders (No.
Page 659: Creating Folders On The Machine
Setup Setup You can setup My Forms using the following procedures. Create folders for My Forms as an administrator. Store forms in the folders. Creating Folders on the Machine To store forms in the machine, you need to create eight folders on the machine. Eight folders will be allocated from the folders numbered 191 to 198.
Page 660: Printing Forms From The Folders On The Machine
25 Using My Forms Using My Forms This section describes how to print forms in a folder on the machine. Printing Forms from the Folders on the Machine This section describes how to print a form from a folder on the machine. Select [My Forms].
Page 661: Problem Solving
Problem Solving Problem Solving This section describes problems that may occur with the machine and their solutions. Troubleshooting Symptom Remedy An authentication popup is shown when a Check the following administrator level settings: folder is selected. • If [Check Folder Passcode] is [On]: Select [Tools] >...
Page 662: Notes And Restrictions
25 Using My Forms Notes and Restrictions This section describes the notes and restrictions to observe when using this feature. Print Options Some print options (such as stapling, stacking, and 2 sided printing) are not supported in conjunction with My Forms even when the finisher is installed. When [Delete Files After Retrieval] is Set to [Yes] When [Delete Files After Retrieval] is set to [Yes] for a particular folder, and a file is printed from that folder, and the user selects [Close] on the [Completion] screen, then the file is still...
Page 663: Index
Index Index Symbols Accounting Mode ............403 Accounting Report............267 [Home] screen.............. 43 Accounting Reports ............266 <C (Clear)> button ........... 41 Accounting Type ............402 <Clear All> button............. 40 Accounting/Billing Device..........405 <Data> indicator............41 Accounting/Billing Device Settings ......405 <Dial Pause> button..........41 Activity Report..........45 <Error>...
Page 664 Auto Clear ..............296 calling a stored program ..........159 Auto Clear Alert Tone ..........299 calling a stored program for Build Job .......160 Auto Display of Login Screen........300 Center Erase/Binding Edge Erase ......320 Auto Job Promotion ........... 309 center output tray ............30 Auto Job Release ............
Page 665 390 deleting stored programs ..........157 copying both sides of an ID card....... 111 Dell Printer Configuration Web Tool....418 copying facing pages onto separate sheets....85 Device Access..............409 copying multiple pages onto one sheet..... 103 Digital Signature..........
Page 666 E-mail Subject............354 Folder Report ..............306 Folder Selector List ............264 Encryption ..............464 Encryption Key for Confidential Data...... 313 Folder Selector Setup ........364 enlarged copies ............. 64 Folder Service Settings ..........371 entering a stored program name ....... 157 Font List..............263 entering text ..............
Page 667 Index Incoming E-mail Print Options ........ 368 knob................ 31 Independent X - Y%............. 66 Index................394 Index Print..............175 Language .............. 45 Initialize Hard Disk............ 307 Language of the Original..........355 inner cover .............. 30 laser scanner ..............240 inserting blank sheets between transparencies..107 Last Original ...............179 Internet Printing Protocol .........
Page 668 machine information ..........259 Multiple sheet inserter (Bypass) ........31 Multi-poll Report............268 Machine Name............332 Machine Password............366 Machine Ready Tone ..........298 Machine Status ............258 Negative Image .............96 machine trouble ............511 NetWare............. 325 machine’s e-mail address ........331 network................426 main power switch ............
Page 669 Index Paper Supply ..........67 Print Delivery Confirmation Mail ......369 Print Error Notification E-mail........368 Paper Supply (Simple Copy)........59 Paper thickness lever............ 31 Print Job Confirmation Screen ........375 Paper Tray Attributes ..........301 Print Login Name on PDF Files ........358 Paper Tray Priority ............. 302 Print Mode ............
Page 670 Receiving Buffer - SMB ..........346 Sample Set ..............184 Receiving Buffer - USB ..........346 Saturation.............78 Receiving Paper Size ..........363 Save as Charge Print...........414 receiving protocol............448 Save as Private Charge Print ........414 Reconfirm E-mail Recipient........301 Save Deleted Faxes.............362 Reconfirm Fax Recipient...........
Page 671 Index Setup..............45 Store to USB ............452 Shadow Suppression ..........353 Store User Details............404 Shadow Suppression Level ........357 Stored File List ............261 Shared Name (SMB Only) ........393 Stored File Manager 3 ..........140 Sharpness.............. 78 Stored File Settings ............374 Sharpness (default value) ..........
Page 672 Transmission Report - Job Undelivered.... 268 Web Applications Service Setup .......376 Web Applications Version..........379 Transmission Screen ..........359 Transparency Options..........107 Web Browser Setup ............379 trouble during copying..........521 WebDAV..............328 trouble during printing ..........525 WSD................327 trouble during scanning ..........532 troubleshooting ............
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