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Dell OptiPlex XE2 Owner's Manual
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Dell OptiPlex XE2 Owner's Manual

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Dell OptiPlex XE2 Mini Tower
Owner's Manual
Regulatory Model: D13M
Regulatory Type: D13M001

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Summary of Contents for Dell OptiPlex XE2

  • Page 1 Dell OptiPlex XE2 Mini Tower Owner's Manual Regulatory Model: D13M Regulatory Type: D13M001...
  • Page 2 Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names ™...

  • Page 3: Table Of Contents

    Contents 1 Working on Your Computer....................... 5 ........................5 Before Working Inside Your Computer ............................6 Turning Off Your Computer ........................6 After Working Inside Your Computer 2 Removing and Installing Components..................9 ..............................9 Recommended Tools ..............................9 Removing the Cover ..............................9 Installing the Cover ..........................10 Removing the Intrusion Switch...
  • Page 4 Deleting or Changing an Existing System and/or Setup Password ..........................44 Disabling a System Password 4 Diagnostics..........................47 ................47 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics 5 Troubleshooting Your Computer.....................49 ............................49 Power LED Diagnostics ................................50 Beep Code ..............................50 Error Messages 6 Specifications..........................55 7 Contacting Dell ......................... 61...

  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 6: Turning Off Your Computer

    Remove the cover. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.
  • Page 7 If required, verify that the computer works correctly by running the Dell Diagnostics.

  • Page 9: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe Removing the Cover Before Working Inside Your Computer .

  • Page 10: Removing The Intrusion Switch

    Removing the Intrusion Switch Before Working Inside Your Computer . Follow the procedures in Remove the cover. Disconnect the intrusion-switch cable from the system board. Slide the intrusion switch toward the bottom of the chassis and remove it from the computer. Installing the Intrusion Switch Insert the intrusion switch into its place in the chassis rear and slide it towards the top to secure it.

  • Page 11: Installing The Wireless Local Area Network (Wlan) Card

    Disconnect the antenna from the computer. Press the blue tab and lift the latch outwards and remove the WLAN card from the connector on the system board. Installing the Wireless Local Area Network (WLAN) Card Insert the WLAN card into the connector on the system board and press down until it is secured. Affix the latch.

  • Page 12: Installing The Front Bezel

    Pry the front bezel retention clips away from the chassis located at the edge of front bezel. Rotate the front bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis. Installing the Front Bezel Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front.

  • Page 13: Removing The Expansion Card

    Removing the Expansion Card Before Working Inside Your Computer . Follow the procedures in Remove the cover NOTE: If your computer has a powered expansion card perform step 3 and step 4, else move to step 5. Disconnect the power cable from the card. Press the tab to release the card-retention latch.
  • Page 14 Ease the card up from its connector and remove it from the computer. Rotate the release tab on the card-retention latch upward.

  • Page 15: Installing The Expansion Card

    Pull the release lever away from the expansion card until you release the securing tab from the dent in the card. Then, ease the card up and out of its connector and remove it from the computer. Installing the Expansion Card Insert the expansion card into it's connector on the system board and press down until it is securely in place.

  • Page 16: Installing The Memory

    Press down on the memory retaining tabs on each side of the memory modules, and lift the memory modules out of the connectors on the system board. Installing the Memory Align the notch on the memory-card with the tab in the system-board connector. Press down on the memory module until the release tabs spring back to secure them in place.

  • Page 17: Installing The Coin-Cell Battery

    Press the release latch away from the battery to allow the battery to pop-up from the socket and lift the coin-cell battery out of the computer. Installing the Coin-Cell Battery Place the coin cell battery in its slot on the system board and press until the release latch springs back into place and secures it.

  • Page 18: Installing The Hard Drive

    Flex the hard-drive bracket and remove the hard drive from the hard-drive bracket. Installing the Hard Drive Insert the hard drive into the hard-drive bracket. Press the securing brackets inward and slide the hard-drive bracket into the bay. Connect the data cable and the power cable to the back of the hard-drive. Install the: a) front bezel b) cover...

  • Page 19: Installing The Optical Drive

    Slide and hold the optical-drive latch to unlock the optical drive and pull the optical drive out of the computer. Repeat steps 3 and 4 to remove the second optical drive (if available). Installing the Optical Drive Push the optical drive from the front toward the back of the computer till it is secured by the optical-drive latch. Connect the data cable and power cable to the back of the optical drive.

  • Page 20: Installing The Speaker

    Disconnect and release the speaker cable from system board. Press down the speaker-securing tab and slide the speaker upwards to remove. Installing the Speaker Slide the speaker downwards into its slot to secure it. Thread the speaker cable into the chassis clip and connect the speaker cable to the system board. Install the cover.
  • Page 21 Disconnect the 4-pin and 8-in power cables from the system board and release the cable from the tab. Remove the screws that secure the power supply to the back of the computer. Push in on the blue release tab beside the power supply, and slide the power supply towards the front of the computer.

  • Page 22: Installing The Power Supply

    Installing the Power Supply Place the power supply in the chassis and slide towards the back of the system to secure it. Tighten the screws to secure the power supply to the back of the computer. Connect the 4-pin and 8-pin power cables to the system board. Thread the power cables through the chassis clips.

  • Page 23: Installing The Processor

    Press the release lever down and then move it outward to release it from the retention hook. Lift the processor cover and remove the processor from the socket. Place it in an antistatic bag. Installing the Processor Insert the processor in the processor socket. Ensure the processor is properly seated. Lower the processor cover.

  • Page 24: Installing The System Fan

    Pry and remove the system fan away from the four grommets securing it to the back of the computer. Installing the System Fan Place the system fan in the chassis. Pass the four grommets through the chassis and slide outward along the groove to secure in place. Connect the system-fan cable to the system board.
  • Page 25 Disconnect the thermal-sensor cable from the system board. Release the thermal-sensor cable from the chassis clip. Press the tabs on both sides to release and remove the thermal sensor away from the chassis.

  • Page 26: Installing The Thermal Sensor

    Installing the Thermal Sensor Secure the thermal sensor to the chassis. Thread the thermal-sensor cable into the chassis clips. Connect the thermal-sensor cable to the system board. Install the cover. After Working Inside Your Computer . Follow the procedures in Removing the Power Switch Before Working Inside Your Computer .

  • Page 27: Installing The Power Switch

    Release the power-switch cable from the chassis clips. Press the clips on both side of the power switch to release it from the chassis and, slide to remove the power switch along its cable from the computer. Installing the Power Switch Slide the power switch in through the front of the computer.

  • Page 28: Removing The Input/Output (I/O) Panel

    Removing the Input/Output (I/O) Panel Before Working Inside Your Computer . Follow the procedures in Remove: a) cover b) front bezel Disconnect the I/O panel, data, and USB data cables from the system board. Unthread and release the I/O Panel, data cable and USB data cable from the clip on the computer. Remove the screw that secures the I/O panel to the computer.

  • Page 29: Installing The Input/Output (I/O) Panel

    Slide the I/O panel towards the left of the computer to release it and pull the I/O panel along with its cable out of the computer. Installing the Input/Output (I/O) Panel Insert the I/O panel into the slot on the chassis front. Slide the I/O panel towards the right of the computer to secure to the chassis.

  • Page 30: Installing The System Board

    Remove the screws that secure the system board to the computer and slide the system board towards the front of the computer. Tilt the system board at 45–degrees, and then lift the system board out of the computer. Installing the System Board Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis.

  • Page 31: System Board Components

    System Board Components Figure 1. Components Of The System Board PCI Express x16 slot (wired as x4) PCI slot PCIe x1 slot coin-cell battery PCI Express x16 slot intrusion switch connector 4-pin CPU power connecter system fan connector CPU Socket heat-sink fan connector DDR DIMM memory slots (4) front power-switch connector...

  • Page 33: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 34: System Setup Options

    Keys Navigation <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. <Tab> Moves to the next focus area. NOTE: For the standard graphics browser only. <Esc>...
  • Page 35 Table 3. System Configuration Option Description Integrated NIC Allows you to enable or disable the integrated network card. You can set the integrated NIC to: • Disabled • Enabled • Enabled w/PXE • Enabled w/Cloud Desktop NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
  • Page 36 Option Description If USB port is enabled, device attached to this port is enabled and available for operation system. If USB port is disabled, the operation system cannot see any device attached to this port. The options for USB configuration differ based on the form factors: For Mini-Tower, Desktop, Small Form Factor the options are: •...
  • Page 37 Option Description NOTE: The system will always prompt for the system and internal HDD passwords when powered on from the off state (a cold boot). Also, the system will always prompt for passwords on any module bay HDDs that may be present. Password Change Allows you to determine whether changes to the system and hard disk passwords are permitted when an administrator password is set.
  • Page 38 NOTE: For enable system need to be UEFI boot mode and enable legacy option ROMs to be turned off. Expert key Management Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default. The options are: •...
  • Page 39 Hard Disk Confirguration or partition have been changed • Memory capcity over 8GB installed. • System or HDD pasword is enabled • A Dell Encryption Accelerator is installed • The Block Sleep setting is enabled Table 7. Power Management Option Description...
  • Page 40 Option Description • Enable USB Wake Support - This option is disabled by default. Wake on LAN This option allows the computer to power up from the off state when triggered by a special LAN signal. Wake-up from the Standby state is unaffected by this setting and must be enabled in the operating system.
  • Page 41 Option Description • Enable Intel Virtualization Technology - This option is enabled by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O. •...

  • Page 42: Updating The Bios

    Re-start the computer. Go to dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.

  • Page 43: Jumper Settings

    Click Get drivers and click View All Drivers. The Drivers and Downloads page opens. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS. Identify the latest BIOS file and click Download File. You can also analyze which drivers need an update. To do this for your product, click Analyze System for Updates and follow the instructions on the screen.

  • Page 44: Deleting Or Changing An Existing System And/Or Setup Password

    To enter a system setup, press <F2> immediately after a power-on or re-boot. In the System BIOS or System Setup screen, select System Security and press <Enter>. The System Security screen appears. In the System Security screen, verify that Password Status is Unlocked. Select System Password , enter your system password, and press <Enter>...
  • Page 45 Identify the PSWD jumper on the system board. Remove the PSWD jumper from the system board. NOTE: The existing passwords are not disabled (erased) until the computer boots without the jumper. Install the cover. NOTE: If you assign a new system and/or setup password with the PSWD jumper installed, the system disables the new password(s) the next time it boots.

  • Page 47: Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 49: Troubleshooting Your Computer

    Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Power LED Diagnostics The power button LED located on the front of the chassis also functions as a bicolored diagnostic LED. The diagnostic LED is only active and visible during the POST process.

  • Page 50: Beep Code

    Alert! Previous The computer failed to complete the boot routine three consecutive times for the same error. attempts at booting Contact Dell and report the checkpoint code (nnnn) to the support technician this system have failed at checkpoint [nnnn]. For help in...
  • Page 51 Error Message Description Decreasing available One or more memory modules may be faulty or improperly seated. Re-install the memory memory modules and, if necessary, replace them. Diskette drive 0 seek A cable may be loose or the computer configuration information may not match the hardware failure configuration.
  • Page 52 Error Message Description Memory double word A memory module may be faulty or improperly seated. Reinstall the memory modules and, if logic failure at necessary, replace them. address, read value expecting value Memory odd/even A memory module may be faulty or improperly seated. Reinstall the memory modules and, if logic failure at necessary, replace them address, read value...
  • Page 53 Dell. Write fault The operating system cannot write to the floppy or hard drive. Write fault on The operating system cannot write to the floppy or hard drive.

  • Page 55: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. Table 15. Processor Feature Specification Processor type •...
  • Page 56 Table 19. Network Feature Specification Integrated Intel 1217LM Ethernet capable of 10/100/1000 Mb/s communication Table 20. System Information Feature Specification System chipset Intel 8 Series Express chipset DMA channels two 8237 DMA controllers with seven independently programmable channels Interrupt levels Integrated I/O APIC capability with 24 interrupts BIOS chip (NVRAM) 12 MB...
  • Page 57 Feature Specification Small Form Factor one slim optical drive bay Internally Accessible: 3.5-inch SATA drive bays 2.5-inch SATA drive bays Mini Tower Small Form Factor Table 24. External Connectors Feature Specification Audio: Front panel one headphone connector and one microphone connector Back panel one line-out connector and one line-in/microphone connector Network adapter...
  • Page 58 Feature Specification Off (no light) — The computer is not detecting a physical connection to the network. Network activity light on integrated network Yellow light — A blinking yellow light indicates that network adapter activity is present. Power supply diagnostic light Green light —...
  • Page 59 Feature Specification Non-Operating 1.37 GRMS Maximum shock: Operating 40 G Non-Operating 105 G Altitude: Operating –15.2 m to 3048 m (–50 to 10,000 ft) Non-Operating –15.20 m to 10,668 m (–50 ft to 35,000 ft) Airborne contaminant level G1 or lower as defined by ANSI/ISA-S71.04-1985...

  • Page 61: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues: Visit support.dell.com. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page. Click Contact Us on the left side of the page.

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