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Windows and Microsoft are registered trademarks of Microsoft Corporation. Photo CD is a trademark of Eastman Kodak. Sonic RecordNow! is a registered trademark of Sonic Solutions. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. i.LINK is a trademark of Sony Corporation.
Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, USB port, IEEE1394...
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TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 Telephone: (949) 583-3000 EU Declaration of Conformity TOSHIBA declares, that the product: PPM50*/PPM51* conforms to the following Standards: Supplementary “The product complies with the requirements of Information: the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE...
In the event of problems, you should contact your equipment supplier in the first instance. Network Compatibility Statement This product is designed to work with, and is compatible with the following networks. It has been tested to and found to conform with the additional requirements conditional in EG 201 121.
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One of the labels is located on the module. Pursuant to FCC CFR 47, Part 68: When you are ready to install or use the modem, call your local telephone company and give them the following information: ■ The telephone number of the line to which you will connect the modem ■...
FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation.
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Instructions for IC CS-03 certified equipment 1. The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
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Notes for Users in Australia and New Zealand Modem warning notice for Australia Modems connected to the Australian telecoms network must have a valid Austel permit. This modem has been designed to specifically configure to ensure compliance with Austel standards when the country/region selection is set to Australia.
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■ Some parameters required for compliance with Telecom’s PTC Specifications are dependent on the equipment (PC) associated with this modem. The associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications: a/ There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and b/ The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the...
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■ The transmit level from this device is set at a fixed level and because of this there may be circumstances where the performance is less than optimal. Before reporting such occurrences as faults, please check the line with a standard Telepermitted telephone, and only report a fault if the phone performance is impaired.
Optical disc drive safety instructions Be sure to check the international precautions at the end of this section. Panasonic Communications DVD-ROM & CD-R/RW drive UJDA765 ■ The DVD-ROM & CD-R/RW drive UJDA765 employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference.
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DVD Super Multi with Double Layer Recording UJ-842 ■ The DVD Super Multi drive with Double Layer Recording model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
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International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.”...
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OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
PORTÉGÉ M500 Preface Congratulations on your purchase of the PORTÉGÉ M500 computer. This powerful notebook computer provides excellent expansion capability, including multimedia devices, and it is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your PORTÉGÉ M500 computer.
Preface Chapter 5, Keyboard, describes special keyboard functions including the keypad overlay and hot keys. Chapter 6, Power and Power-Up Modes, gives details on the computer’s power resources and battery save modes and how to set a password. Chapter 7, Setup, explains how to configure the computer using the HW Setup program and TPM.
Preface Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, Ctrl + C means you must hold down Ctrl and at the same time press C.
PORTÉGÉ M500 General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
General Precautions Pressure or impact damage Do not apply heavy pressure to the computer or subject it to strong impact. Excessive pressure or impact can cause damage to computer components or otherwise cause malfunctions. PC card overheating Some PC cards can become hot with prolonged use. Overheating of a PC card can result in errors or instability in the PC card operation.
Some of the features described in this manual may not function properly if you use an operating system that was not preinstalled by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packing materials for future use.
Introduction Features The computer uses TOSHIBA’s advanced Large Scale Integration (LSI), Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage, and high reliability. This computer incorporates the following features and benefits: Processor Built-in The computer is equipped with one of the ®...
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Introduction Memory Slots 256, 512, 1,024 or 2,048 MB memory modules can be installed in the two memory slots for a ® maximum of 4,096 MB (Intel 945GM model) or a ® maximum of 2,048 MB (Intel 940GML model) system memory. Legal Footnote (Memory (Main System)) For more information on the Legal Footnote regarding Memory (Main System), please refer to the Legal Footnotes section in Chapter 10.
Introduction Disks Hard disk drive Available in five sizes. ■ 40.0 billion bytes (37.26 GB) ■ 60.0 billion bytes (55.89 GB) ■ 80.0 billion bytes (74.53 GB) ■ 100.0 billion bytes (93.16 GB) ■ 120.0 billion bytes (111.79 GB) Part of the space on the hard disk drive is reserved as administration space.
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Introduction DVD Super Multi Some models are equipped with a full-size DVD drive Double Super Multi drive module that lets you record Layer data to rewritable CD/DVDs as well as run either 12cm (4.72") or 8cm (3.15") CD/DVDs without using an adaptor. It reads DVD-ROMs at maximum 8 speed and CD-ROMs at maximum 24 speed.
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Introduction Keyboard Built-in ® 84 keys or 85 keys, compatible with IBM enhanced keyboard, embedded numeric overlay, dedicated cursor control, keys. Refer to Chapter 5, Keyboard, for details. Pointing Device Built-in Touch Pad A Touch Pad and control buttons in the palm rest enable control of the on-screen pointer and scrolling of windows.
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Introduction Communications Modem An internal modem provides capability for data and fax communication supporting the V.90 (V.92) standards. Refer to V.90 section in Appendix E. The speed of data transfer and fax depends on analog telephone line conditions. It has a modem jack for connecting to a telephone line.
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Introduction Wireless LAN Some computers in this series are equipped with a Wireless LAN card that is compatible with other LAN systems based on Direct Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE 802.11 Standard (Revision A, B or G). ■...
Allows the connection of a security lock to anchor the computer to a desk or other large object. Special features The following features are either unique to TOSHIBA computers or are advanced features, which make the computer more convenient to use. Front operation...
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LCD display panel is opened. You can specify the setting in the When I close the lid item of the Setup Actions tab in TOSHIBA Power Saver. Low battery When battery power is exhausted to the point that...
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Introduction Optical Disc Drive Use this to turn the power of the Optical Disc power icon Drive on or off. Clicking on the Optical Disc Drive icon on the taskbar will turn the power of the Optical Disc Drive on or off. If the Optical Disc Drive power is off, the disc tray will not open even if the eject button is pushed.
TOSHIBA Power To access the power management program, click Saver start, click Control Panel, click Performance and Maintenance and click the TOSHIBA Power Saver icon. HW Setup This program lets you customize your hardware settings according to the way you work with your computer and the peripherals you use.
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Bluetooth cannot be used in models that do not have a Bluetooth module installed. TOSHIBA SD The TOSHIBA SD memory boot utility allows you Memory Boot Utility to create a bootable SD memory card to start the system. You can access TOSHIBA SD Memory Boot Utility from the menu bar as follows.
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All Programs, point to TOSHIBA, point to Utilities and click PC Diagnostic Tool. TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities to allow easy control of communication devices and network connections. TOSHIBA ConfigFree also allows you to find communication problems and create profiles for easy switching between locations and communication networks.
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Introduction TOSHIBA Virtual TOSHIBA Virtual Sound works as an audio filter Sound using SRS TruSurround XT, SRS WOW HD, and SRS Circle Surround Xtract functions provided by SRS Labs, Inc. in the United States. The audio filter enables you to enjoy improved quality sound and music on your computer.
(DDR2-533/667) can easily be installed in the computer. Battery Pack An additional battery pack can be purchased from your TOSHIBA dealer. Use it as a spare or replacement. Universal AC If you use your computer at more than one site...
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Introduction Wireless Optical The Bluetooth Wireless Mouse is an optical Mouse with mouse that is compatible with the Bluetooth Bluetooth wireless standard. Technology Wireless Stereo The Bluetooth Wireless Stereo Headset provides Headset with stereo headphones that are compatible with the Bluetooth Bluetooth wireless standard.
PORTÉGÉ M500 Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Legal Footnote (Non-applicable Icons) For more information on the Legal Footnote regarding Non-applicable Icons, please refer to the Legal Footnotes section in Chapter 10. Click the Front with the display closed The following figure shows the computer’s front with its LCD display panel in the closed position.
The Grand Tour Microphone A built-in microphone lets you record sound into your applications. Refer to the Sound system section in Chapter 4, Operating Basics. Microphone jack A 3.5 mm mini microphone jack enables connection of a three-conductor mini jack for monaural microphone input.
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The Grand Tour Link indicator This indicator glows green when the computer is (green) connected to a LAN and the LAN is functioning properly. LAN active indicator This indicator glows orange when data is being (orange) exchanged between the computer and the LAN. Cooling vents Cooling vents help CPU keep from overheating.
The Grand Tour PC card slot The PC card slot can accommodate a Type II card. The slot supports 16-bit PC cards and CardBus PC cards. PC card eject button This button is used to remove a PC card from the PC card slot.
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The Grand Tour Keep foreign objects out of the Bridge media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the PC or keyboard. Foreign metal objects can create a short circuit, which can cause PC damage and fire, possibly resulting in serious injury. Wireless Slide this switch to the left to turn off Wireless LAN and Bluetooth functions.
The Grand Tour Back side The following figure shows the computer’s back side. Battery pack Figure 2-4 The back side of the computer Battery pack The battery pack powers the computer when the AC adaptor is not connected. For detailed information on the battery pack, refer to Chapter Power and Power-Up Modes.
The Grand Tour Battery lock Slide the battery lock to release the battery pack for removal. Battery release Slide and hold this latch to release the battery pack for removal. latch For detailed information on removing the battery pack, refer to Chapter 6, Power and Power-Up Modes.
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Hibernation Mode. Use the TOSHIBA Power Saver Utility to enable or disable this feature. The default is “enabled”. Refer to the TOSHIBA Power Saver Utility and Panel Power Off/On items in Chapter 1, Special features, for details on settings.
The Grand Tour Do not put a magnetic object close to the switch. The computer will automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled. Display screen The LCD screen displays high-contrast text and graphics.
The Grand Tour Wireless The Wireless communication indicator glows communication when the Bluetooth and wireless LAN functions are turned on. All models are provided with a Wireless Communication switch although only some models are equipped with both Wireless LAN and Bluetooth functions. Keyboard indicators The figures below show the positions of the keypad overlay indicators and the Caps Lock indicator.
The Grand Tour Arrow mode When the Arrow mode indicator lights green, you can use the keypad overlay (gray labeled keys) as cursor keys. Refer to the Keypad overlay section in Chapter 5, The Keyboard. Numeric mode You can use the keypad overlay (gray labeled keys) for numeric input when the Numeric mode indicator lights green.
Writable discs This section describes the types of writable CD/DVD discs. Check the specifications for your drive to for the type of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Refer to Chapter 4, Operating Basics.
The Grand Tour DVDs ■ DVD-R, DVD+R, DVD-R DL and DVD+R DL discs can be written only once. The recorded data cannot be erased or changed. ■ DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than once. Formats The drives support the following formats: ■...
The Grand Tour DVD Super Multi drive The full-size DVD Super Multi drive module lets you record data to rewritable CDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. The read speed is slower at the center of a disc and faster at the outer edge.
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For use in other regions, please buy power cords that conform to safety rules and regulations in the particular region. Always use the Toshiba AC adaptor that was provided with your PC and the Toshiba Battery Charger (that may have been provided with your PC), or use Toshiba recommended alternate models to avoid any risk of fire or other damage to the PC.
PORTÉGÉ M500 Chapter 3 Getting Started This chapter provides basic information to get you started using your computer. It covers the following topics: ■ Setting up your work space - for your health and safety Be sure also to read the Instruction Manual for Safety & Comfort. This guide, which is included with the computer, explains product liability.
PC, it could cause a system failure, malfunction or loss of data. If dust contaminates the PC, do not turn on the power. Take it to an authorized Toshiba service provider before you use it. ■ Never place your PC near an object that generates a magnetic field, such as a speaker or TV.
Getting Started ■ Leave ample ventilation room for the fan. Do not block the vents. ■ If the PC interferes with radio equipment, turn the PC power off immediately. Such interference could cause equipment malfunction. ■ Never place your PC on a shaky table, uneven, tilted surface or other unstable location.
Getting Started Seating and posture Maintain a comfortable working posture when using your PC where your body joints are naturally aligned to reduce stress on different parts of your body. Consider the following: Below eye level 90°angles Foot rest Figure 3-1 Posture and positioning of the computer ■...
Getting Started Lighting Select the right level of illumination and place your PC appropriately to minimize glare from overhead lights, desk lamps and windows. Glare on the LCD or monitor may cause eye strain, eye fatigue or headaches. Consider the following suggestions regarding lighting your work environment: ■...
Getting Started Strategic Rest Breaks Take short, strategically spaced rest breaks to avoid eye strain and body discomforts. For more specific recommendations on the safety and comfort of your computer environment, customers in the United States may visit the United States Department of Labor, Occupational Safety &...
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Getting Started ■ Always use the Toshiba AC adaptor that was provided with your PC and the Toshiba Battery Charger (that may have been provided with your PC), or use Toshiba recommended alternate models to avoid any risk of fire or other damage to the PC. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the PC possibly resulting in serious injury.
Getting Started Figure 3-3 Connecting the power cord to the AC adaptor (3-pin plug) Depending on the model, a 2-pin or 3-pin plug set of the above may be bundled. 2. Connect the AC adaptor’s DC output plug to the DC IN 15V jack on the left side of the computer.
Getting Started 2. While holding down the palm rest with one hand so that the main body is not raised, lift the panel slowly. Adjust the angle of the panel to provide optimal clarity. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage.
Getting Started Starting up for the first time When you first turn on the power, the computer’s initial screen is the Microsoft Windows XP Startup Screen Logo. Follow the on-screen directions for each screen. During setup, you can click the Back button to return to the previous screen.
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Getting Started ■ When the AC adaptor is connected, the computer will go into Standby Mode according to the settings in the TOSHIBA Power Saver utility. ■ To restore operation from Standby Mode, press the power button or press any key. The latter action only works on the internal keyboard if the Wake-up on Keyboard option is enabled in HW Setup.
Getting Started 3. Press the power button. This feature must be enabled. Refer to the Setup Actions tab in TOSHIBA Power Saver Utility described in the Control Panel. Open Performance and Maintenance and open TOSHIBA Power Saver. When you turn the power back on, you can continue where you left when you shut down the computer.
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3. Select the Hibernate window in the Power Options Properties, select the Enable hibernation check box and click the Apply button. 4. Open TOSHIBA Power Saver. 5. Select the Setup Action window. 6. Enable the desired Hibernation settings for When I press the power button and When I close the lid.
Windows XP. 4. Insert the (first) blank media into the tray of the optical disc drive. 5. Double click the TOSHIBA Recovery Disc Creator Launcher icon on the Windows XP desktop, or Select the application from start Menu.
2. Turn on your computer to open Windows XP. 3. Insert the blank media into the tray of the optical disc drive. 4. After TOSHIBA Recovery Disc Creator starts, select the Express Media Player (Recovery CD) then click the Create button.
2. Hold down the F12 key and turn on the power. When In Touch with Tomorrow TOSHIBA appears, release the F12 key. 3. Use the left or right cursor key to select the CD-ROM icon in the display menu.
PORTÉGÉ M500 Chapter 4 Operating Basics This chapter describes the basic operations of your computer and precautions when using it, as well as the handling of CD/DVD. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
Operating Basics Using the Fingerprint Sensor This product has a Fingerprint Utility installed for the purpose of enrolling and recognizing fingerprints. By enrolling the ID and password to the fingerprint authentication device, it is no longer necessary to input the password from the keyboard.
Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Operating Basics The following illustrations show the correct way to swipe your finger over the recognition sensor. Align your fingertip with the sensor as shown in the drawing and swipe. Points to note about the Fingerprint Utility Backups for saved fingerprint data and saved information in the PasswordBank can be performed in Import or Export User Data under Fingerprint Software Management.
Operating Basics 1. Click start, point to All Programs, point to Protector Suite QL and click User Enrollment Wizard. You can also start User Enrollment Wizard using the following method. ■ Click the Protector Suite QL icon in the Task Bar. ■...
■ It is necessary to register the User Password before using the Fingerprint Power-on Security and its extended function, the Fingerprint Single Sign-On Feature. Please use TOSHIBA Password Utility to register the User Password. ■ If you fail fingerprint authentication more than five times, you must enter the User Password or Supervisor Password manually to start the computer.
TOSHIBA does not guarantee that the Fingerprint Utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Please do not press the buttons too strenuously. Two or Six buttons are available for use: Two buttons model: TOSHIBA Assist, TOSHIBA Presentation. Six buttons model: Internet, CD/DVD, Play/Pause, Stop, Previous, Next. These buttons allow you to manage Audio/Video functions, run applications and access utilities.
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Operating Basics TOSHIBA Assist *TOSHIBA Assist button is provided with some button models. Press this button to launch the program automatically. When power-off, stand-by and hibernation, press this button to start the computer and launch the program. You can select the function on TOSHIBA Controls properties.
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Operating Basics CD/DVD button *CD/DVD button is provided with some models. Pressing this button will launch an application program that allows for watching CD/DVD. An application that is launched differs by a model: ■ Express Media Player ■ Windows Media Player Pressing this button in the power-off condition will run Express Media Player.
Operating Basics Using the USB floppy disk drive The USB floppy disk drive accommodates 1.44-megabyte or 720-kilobyte floppy disks and connects to the USB port. Refer to Chapter 2, The Grand Tour, for more information. It is supplied as standard with some models and as an option with others.
Operating Basics Using optical disc drives The full-size drive provides high-performance execution of CD/DVD-ROM- based programs. You can run either 12 cm (4.72") or 8 cm (3.15") CD/ DVDs without an adaptor. An ATAPI interface controller is used for CD/ DVD-ROM operation.
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Operating Basics 2. Grasp the disc tray gently and pull until it is fully opened. Disc tray Figure 4-6 Pulling the disc tray open 3. Lay the CD/DVD, label side up, in the disc tray. Laser lens Figure 4-7 Inserting a CD/DVD When the disc tray is fully opened, the edge of the computer will extend slightly over the CD/DVD tray.
Operating Basics 5. Push the center of the disc tray to close it. Press gently until it locks into place. If the CD/DVD is not seated properly when the disc tray is closed, the CD/ DVD might be damaged. Also, the disc tray might not open fully when you press the eject button.
Operating Basics 2. The CD/DVD extends slightly over the sides of the disc tray so you can hold it. Hold the CD/DVD gently and lift it out. Figure 4-9 Removing a CD/DVD 3. Push the center of the disc tray to close it. Press gently until it locks into place.
RICOH Co., Ltd. Ultra-Speed CD-RW: MITSUBISHI CHEMICAL CORPORATION TOSHIBA has confirmed the operation of CD-R and CD-RW media of the manufacturers above. Operation of other media cannot be guaranteed. ■ The actual number of rewrites to CD-RW is affected by the quality of the disc and the way it is used.
Write from the computer's hard disk drive to the CD. Do not try to write from shared devices such as a LAN server or any other network device. ■ Writing with software other than Sonic TOSHIBA Disc Creator has not been confirmed. Therefore, operation with other software cannot be guaranteed.
You can use the DVD Super Multi drive to write data to either CD-R/RW or DVD-R/-R DL/-RW/+R/+R DL/+RW/-RAM discs. The TOSHIBA Disc Creator, the TOSHIBA Direct Disc Writer, the RecordNow! Basic for TOSHIBA and the DLA for TOSHIBA are provided for writing.
Operating Basics Before writing or rewriting ■ Based on TOSHIBA's limited compatibility testing, we suggest the following manufacturers of CD-R/RW and DVD-R/-R DL/+R/+R DL/- RW/+RW/-RAM disc. However, in no event does TOSHIBA guarantee the operation, quality or performance of any disc. Disc quality can affect write or rewrite success rates.
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Operating Basics This drive cannot use discs that allow writing faster than 16 speed (DVD-R, DVD+R), 6 speed (DVD-RW), 4 speed (DVD+RW), 5 speed (DVD-RAM), 4 speed (DVD-R DL, Double Layer supported model only), 8 speed (DVD+R DL, Double Layer supported model only). ■...
LAN server or any other network device. ■ Writing with software other than RecordNow! Basic for TOSHIBA, TOSHIBA Disc Creator and InterVideo WinDVD Creator Platinum is not recommended. When writing or rewriting Please observe/consider the following when you write or rewrite to a CD-R/ RW, DVD-R/-R DL/-RW/-RAM or DVD+R/+R DL/+RW disc.
Operating Basics RecordNow! Basic for TOSHIBA This function is only in Windows XP Professional model. Note the following limitations when you use RecordNow!: ■ DVD-Video cannot be created using RecordNow!. ■ DVD-Audio cannot be created using RecordNow!. ■ You cannot use RecordNow!’s “Audio CD for Car or Home CD Player”...
TOSHIBA Disc Creator cannot record in packet format. ■ You might not be able to use the “Disk Backup” function of TOSHIBA Disc Creator to back up a DVD-R/-R DL/-RW or DVD+R/+R DL/+RW disc that was made with other software on a different DVD-R/-R DL/- RW or DVD+R/+R DL/+RW recorder.
4. Mark the Verify written data check box. 5. Select File Open or Full Compare mode. 6. Click the OK button. DLA for TOSHIBA This function is only in Windows XP Professional model. Note the following limitations when you use DLA: ■...
Operating Basics TOSHIBA Direct Disc Writer This function is only in Windows XP Home Edition model. Note the following limitations when you use TOSHIBA Direct Disc Writer: ■ This software supports only rewritable discs (DVD+RW, DVD-RW, and CD-RW). It does not support DVD+R/+R DL, DVD-R/-R DL, and CD-R discs that are not rewritable.
Operating Basics How to make a DVD-Video Simplified steps for making a DVD-Video from video data captured from a DV-Camcorder: 1. Click Start -> All Programs -> InterVideo WinDVD Creator2 -> InterVideo WinDVD Creator to launch WinDVD Creator. 2. Click Capture button then capture the video data from the DV-> Camcorder via IEEE1394.
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2. Before recording the video to DVD ■ When you record to DVD discs, please use only media recommended by TOSHIBA. ■ Do not set the working drive to a slow device like a USB 1.1 hard disk drive or it will fail to write the DVD.
Operating Basics ■ If you use an over-used rewritable disc, the full formatting might be locked. Please use a brand new disc. Media care This section provides tips on protecting data stored on your CD/DVDs and floppy disks. Handle your media with care. The following simple precautions will increase the lifetime of your media and protect the data stored on them: CD/DVDs 1.
Operating Basics 7. Do not place heavy objects on your floppy disks. 8. Do not eat, smoke, or use erasers near your floppy disks. Foreign particles inside the floppy disk’s jacket can damage the magnetic surface. 9. Magnetic energy can destroy the data on your floppy disks. Keep your floppy disks away from speakers, radios, television sets and other sources of magnetic fields.
Operating Basics The Microphone Setup allows you to optimize the microphone input settings for your particular configuration. Choose Standard Microphone if you have an ordinary desktop microphone. Choose Headset if you have a wearable microphone that is positioned directly in front of your mouth. You can launch the Setup Wizard from the Control Panel to help you to automatically set proper microphone input volumes and ensure that your voice input(s) are working correctly.
Operating Basics To select a region, follow the steps below. 1. Click start, point to All Programs, point to TOSHIBA, point to Networking and click Modem Region Select. Do not use the Country/Region Select function in the Modem setup utility in the Control Panel if the function is available.
Operating Basics Modem Selection If the computer cannot recognize the internal modem, a dialog box is displayed. Select the COM port for your modem to use. Dialing Properties Select this item to display the dialing properties. If you are using the computer in Japan, the Telecommunications Business Law requires that you select Japan region mode.
Operating Basics 2. Plug the other end of the modular cable into a telephone jack. Telephone jack Modular cable Modem jack Figure 4-11 Connecting the internal modem Do not pull on the cable or move the computer while the cable is connected.
■ TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Bluetooth wireless technology Some models in this series are equipped with Bluetooth™...
This Bluetooth Stack is based on Bluetooth Version 1.1/1.2/2.0+EDR specification. TOSHIBA cannot confirm compatibility between any PC products and/or other electronic devices that use Bluetooth other than TOSHIBA mobile PCs. Release Notes related to the Bluetooth Stack for ®...
The latest information regarding Operating System support, Language Support or available upgrades can be found on our web site http:// www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or www.pcsupport.toshiba.com in the United States. Wireless communication switch You can enable or disable Wireless LAN and Bluetooth functions, with the on/off switch.
Operating Basics The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). Some models are equipped with a Gigabit Ethernet LAN. This section describes how to connect/disconnect to a LAN.
Operating Basics 1. Turn off the power to the computer and to all external devices connected to the computer. 2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. LAN connector LAN jack Figure 4-12 Connecting a LAN cable...
Operating Basics Moving the computer The computer is designed for rugged durability. However, a few simple precautions taken when moving the computer will help ensure trouble-free operation. ■ Before moving the computer, it recommends changing the function of HDD Protection. Refer to the section, Using the Hard Disk Drive (HDD) Protection, in this chapter.
Operating Basics When vibration is detected, the following message is displayed, and the icon in the notification area of the taskbar is changed to the protection state. This message is displayed until the OK button is pressed or 30 seconds pass. When vibration subsides, the icon returns to the normal state.
Operating Basics TOSHIBA HDD Protection Properties You can make the HDD Protection settings by using the TOSHIBA HDD Protection Properties window. To open the window, click start, point to All Programs, point to TOSHIBA, point to Utilities and click HDD Protection setting.
Operating Basics Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Figure 4-15 Details Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.
PORTÉGÉ M500 Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 101/102-key enhanced keyboard. By pressing some keys in combination, all the 101/ 102-key keyboard functions can be executed on the computer. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with.
Soft keys: Fn key combinations The Fn (function) is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
The Keyboard Press Fn + F10 or Fn + F11 to access the integrated keypad. When activated, the keys with gray markings on the bottom edge become numeric keypad keys (Fn + F11) or cursor control keys (Fn + F10). Refer to Keypad overlay section in this chapter for more information on how to operate these keys.
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F2 again to toggle between the settings. Release both Fn and F2 to put the new setting into effect. You can also change this setting through the Profile options in TOSHIBA Power Saver. Standby: When you press Fn + F3, the computer enters the Standby Mode.
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You can also change this setting through the Screen brightness item of the Basic Setup tab in TOSHIBA Power Saver. ■ The brightness level is always set at the maximum value for about 18 seconds, when the internal LCD screen turns on.
Fn key. Fn Sticky key You can use the TOSHIBA Accessibility Utility to make the Fn key sticky, that is, you can press it once, release it, and then press an “F number” key. To start the TOSHIBA Accessibility Utility, click start, point to All Programs, point to TOSHIBA, point to Utilities and click Accessibility.
The Keyboard Windows special keys The keyboard provides two keys that have special functions in Windows: Windows logo key activates the start menu and the other, the application key, has the same function as the secondary mouse button. This key activates the Windows start menu. This key has the same function as the secondary mouse button.
The Keyboard Numeric mode To turn on the Numeric mode, press Fn + F11. The Numeric mode indicator lights. Now try numeric data entry using the keys in figure below. Press Fn + F11 again to turn off the overlay. Figure 5-2 The numeric keypad overlay Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard...
The Keyboard Temporarily changing modes If the computer is in Numeric mode, you can switch temporarily to Arrow mode by pressing a shift key. If the computer is in Arrow mode, you can switch temporarily to Numeric mode by pressing a shift key. Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation.
PORTÉGÉ M500 Chapter 6 Power and Power-Up Modes The computer’s power resources include the AC adaptor, battery pack and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power up modes.
Power and Power-Up Modes Table 6-1 Power conditions continued Power on Power off (no operation) Battery charge • Operates adaptor is above low • LED: Battery off battery trigger DC IN off connected point Battery charge • Operates is below low •...
Power and Power-Up Modes DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected: Indicates the AC adaptor is connected and Blue supplying proper power to the computer. Indicates a problem with the power supply. Plug Flashing orange the AC adaptor into another power outlet.
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Power and Power-Up Modes Using a battery pack other than one supplied or specified by TOSHIBA (PA3356U) for this PC would interfere with the computer's display when open and could damage the LCD display panel. Do not change the battery pack while the AC adaptor is connected.
The computer’s RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations.
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Power and Power-Up Modes 3. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or a fire, and could also damage the battery pack. Always wrap the battery pack in plastic (or place it in a plastic bag) whenever transporting it, to avoid exposing the terminals to another conductive object which could result in serious injury.
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16. Keep the battery pack out of reach of infants and children. It can cause injury. Caution 1. Use only battery packs recommended by TOSHIBA as replacements. 2. When installing a battery pack or before moving the PC, always make sure the battery pack is inserted correctly and securely. If the battery falls out, while you are carrying the PC, you could be injured or the battery pack could be damaged.
The Battery indicator glows orange when the battery is being charged. Use only the computer connected to an AC power source or the optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.
Power and Power-Up Modes Time The following table shows the approximate time required to fully charge a discharged battery. Charging time (hours) Battery type Power on Power off Battery pack (4700mAh) about 5.5 to 12.0 about 3.0 RTC battery Doesn't charge The charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you use the computer.
Therefore, an often used, older battery will not operate for as long as a new battery even when both are fully charged. In this case, TOSHIBA Power Saver will indicate a 100% charge for both the old and new battery, but the displayed estimated time remaining will be shorter for the older battery.
Power and Power-Up Modes Retaining data with power off When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods: Retention time Battery type State and Retention Time about 6 days (Standby Mode) Battery pack (4700mAh) about 60 days (Boot mode) 30 days...
Power and Power-Up Modes Replacing the battery pack Using a battery pack other than one supplied or specified by TOSHIBA (PA3356U) for this PC would interfere with the computer's display when open and could damage the LCD display panel. The battery pack is classified as a consumable item.
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Power and Power-Up Modes 6. Slide and hold the battery release latch (2) to disengage the battery pack, then remove the battery pack (3). Battery release latch Battery pack Battery lock Figure 6-1 Releasing the battery pack To install a battery pack, follow the steps below. Do not touch the battery release latch while holding the computer.
Power and Power-Up Modes TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set in TOSHIBA Password Utility are different from the Windows password. User Password To start the utility, point to or click the following items: start ->...
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■ If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...
Register, delete or change the Supervisor Password. ■ Create or invalidate a Supervisor Password token. This function in the TOSHIBA Password Utility lets you invalidate only supervisor tokens or all tokens, including user and supervisor tokens. ■ Specify restrictions for general users.
Chapter 3, Getting Started. Windows utilities You can configure various settings associated with both Standby Mode and Hibernation Mode within TOSHIBA Power Saver. Hot keys You can use hot keys Fn + F3 to enter Standby Mode and Fn + F4 to enter Hibernation.
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Power and Power-Up Modes 6-18 User’s Manual...
PORTÉGÉ M500 Chapter 7 HW Setup This chapter explains how to use TOSHIBA HW Setup program to configure your computer, and provides information on setting up the Execute-Disable Bit Capability and TPM. Accessing HW Setup To run HW Setup, click start, click Control Panel, click Printers and Other Hardware and select TOSHIBA HWSetup.
HW Setup General This window displays the BIOS version and contains two buttons: Default and About. Return all HW Setup values to the factory Default settings. Display the HW Setup version. About Setup This field displays BIOS Version and date. Display This tab lets you customize your computer’s display settings for either the internal LCD screen or for an external monitor.
HW Setup Boot Priority Boot Priority Options This option sets the priority for booting the computer. Select from the following settings: HDD −> FDD −> CD- The computer looks for bootable files in the ROM −> LAN following order: HDD, floppy disk drive* , CD- ROM* and LAN (Default).
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HW Setup To change the boot drive, follow the steps below. 1. Hold down F12 and boot the computer. 2. The following menu will be displayed with the following icons: Built-in HDD, CD-ROM, FDD (or SD memory card), Network (LAN), USB Memory boot.
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HW Setup HDD Priority Options Set the priority of the HDD as a startup device. The priority is set as built-in HDD -> USB. Built-in HDD -> USB (Default) The priority is set as USB memory -> built-in USB -> Built-in HDD.
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HW Setup This function lets you set the CPU operating mode. ® This option is displayed only on models with an Intel Core ® processor and Intel Core Solo processor. Dynamic CPU Frequency Mode This option lets you choose from the following settings: CPU power consumption and clock speed Dynamically automatic switching function is enabled.
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HW Setup Device Config Device Configuration This option lets you set the device configuration. BIOS sets all devices. All Devices Operating system sets devices that it can control Setup by OS (Default). USB KB/Mouse Legacy Emulation Use this option to enable or disable USB keyboard/mouse legacy emulation.
■ In most cases, changes to the system's configuration should be made within Windows by using applications such as TOSHIBA HW Setup, TOSHIBA Password Utility, TOSHIBA Power Saver, Windows Device Manager and so forth. If you make changes to the...
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HW Setup Ending the BIOS Setup Program Save the changes and end the program. 1. Press the End Key. The “Are you sure? (Y/N) The changes you made will cause the system to reboot.” message is displayed. 2. Press the Y key. The configured settings are saved and the BIOS setup program ends.
Capability so that it is not available for use. (Default). System configuration changes, other than changes to this setting, should be made within Windows by using applications such as TOSHIBA HW Setup, TOSHIBA Password Utility, TOSHIBA Power Saver, Windows Device Manager and so forth.
■ System configuration changes other than changes to this setting should be made in Windows using TOSHIBA HW Setup, TOSHIBA Password Utility, TOSHIBA Power Saver, Device Manager, etc. ■ When using TPM, please install the Infineon TPM Installation Guide from the TOSHIBA Application Installer.
PORTÉGÉ M500 Chapter 8 Optional Devices Optional devices can expand the computer’s capabilities and its versatility. This chapter describes connection or installation of the following devices, which are available from your TOSHIBA dealer: Cards/memory ■ PC card ■ Bridge media slot ■...
The computer is equipped with a PC card slot that can accommodate a Type II card. Any PC card that meets industry standards (manufactured by TOSHIBA or other vendor) can be installed. The slot supports 16-bit PC cards, including PC card 16’s multifunction card and CardBus PC cards.
Optional Devices Removing a PC card To remove the PC card, follow the steps below. 1. Open the Safely Remove Hardware icon on the Task Bar. 2. Point to PC card and click. 3. Press the PC card eject button to extend it. If the PC card is not inserted all the way, the eject button may not cause it to pop out sufficiently to allows it to be grasped.
Optional Devices Media care Observe the following precautions when handling the card. Card care ■ Do not twist or bend cards. ■ Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. ■...
Optional Devices 2. Press gently to ensure a firm connection. Bridge media slot SD card Figure 8-3 Inserting an SD card ■ Make sure the SD card is oriented properly before you insert it. ■ Do not turn the computer off or switch to Standby Mode or Hibernate Mode while files are being copied - doing so may cause data to be lost.
TOSHIBA SD memory card format utility, not with the format commands provided within Windows. In order to run TOSHIBA SD memory card format, click start, point to All Programs, point to TOSHIBA, point to Utilities and click SD memory card Format.
Optional Devices Write protection Memory Stick can be write protected to safeguard your data. To write- protect a Memory Stick, slide the lock on the back of the Memory Stick to the lock position. Inserting a Memory Stick To insert a Memory Stick, follow the steps below. 1.
Optional Devices xD picture card The computer is equipped with a Bridge media slot that can accommodate xD picture cards with various memory capacities. The xD picture card let you easily transfer data from devices, such as digital cameras that use xD picture card flash-memory.
Optional Devices MultiMediaCard The computer is equipped with the Bridge media slot that can accommodate MultiMediaCard flash memory technology with various memory capacities. MultiMediaCards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, that use MultiMediaCard flash-memory.
Optional Devices 4. Grasp the card and remove it. Bridge media slot MultiMediaCard Figure 8-8 Removing a MultiMediaCard ■ Make sure the Bridge media slot indicator is out before you remove the MultiMediaCard or turn off the computer’s power. If you remove the MultiMediaCard or turn off the power while the computer is accessing the MultiMediaCard you may lose data or damage the card.
Optional Devices ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the following conditions as you can damage the computer and/or the module, and you risk losing data: a. The computer is turned on.
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Optional Devices 6. Slip your finger under a notch at the end of the keyboard brace and lift up to release latches and remove the keyboard brace. Keyboard brace Figure 8-9 Removing the keyboard brace 7. Remove two screws securing the keyboard. Use a point size 1 Phillips screwdriver.
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Optional Devices 9. Remove the two screws and take off the memory module cover. Screws Memory module cover Figure 8-11 Removing the memory module cover ■ Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems.
Optional Devices 11. Replace the memory module cover and screw in the two screws. Screws Memory module cover Figure 8-13 Replace the memory module cover 12. Insert the tabs on the front of the keyboard into the corresponding notches on the computer and place the keyboard down. When seating the keyboard, be sure to connect the circuit board if the keyboard ribbon cable was pulled out while you were removing the keyboard.
Optional Devices 6. Grasp the module by the sides and pull it out. ■ If you use the computer for a long time, the memory modules and the circuits located close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them.
Optional Devices Battery Charger The battery charger provides a convenient way to charge battery packs without requiring the use of your computer. The battery charger holds up to two battery packs (lithium ion). USB floppy disk drive (USB FDD Kit) The USB floppy disk drive module can be connected to the USB port.
There is a possibility that the original data will be damaged. There is a particular risk that some frames will be deleted in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data. ■ Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise.
Bluetooth USB Adaptor A Bluetooth adaptor that has a USB connector. Wireless communications can be carried out with Bluetooth-compatible equipment by connecting to the USB port of the computer. You can buy the module from TOSHIBA dealer. 8-18 User’s Manual...
The Wireless optical mouse with Bluetooth Technology is a wireless optical mouse compatible with Bluetooth. You can buy the Wireless optical mouse with Bluetooth Technology from TOSHIBA dealer. Wireless Stereo Headset with Bluetooth Technology The Wireless Stereo Headset with Bluetooth Technology is a wireless stereo headphone compatible with Bluetooth.
PORTÉGÉ M500 Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring.
Troubleshooting Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. ■ Make sure you turn on all peripheral devices before you turn on the computer.
Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your PC. Use of incompatible devices may cause injury or may damage your PC.
This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system, depending on how the Boot Priority is set in the TOSHIBA HW Setup program. If any of the following conditions are present, the self test failed: ■...
Troubleshooting If the computer has reached room temperature and still does not start, or if it starts but shuts down quickly contact your dealer. Computer shuts down Indicates a problem with the heat dispersal and its DC IN indicator system. Please contact your dealer. is flashing blue AC power If you have trouble turning on the computer with the AC adaptor connected,...
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Fully discharge the battery, then try to charge it again. Check the power consumption settings in TOSHIBA Power Saver utility. Consider using a power saving mode. User’s Manual...
Password Problem Procedure Cannot enter Refer to the TOSHIBA Password Utility section in password Chapter 6, Power and Power-Up Modes. Keyboard Keyboard problems can be caused by your setup configuration. For more information refer to Chapter 5, Keyboard.
Troubleshooting Internal LCD display panel Apparent LCD problems may be related to the computer’s setup. Refer to Chapter 7, Setup, for more information. Problem Procedure No display Press hotkeys Fn + F5 to change the display priority, to make sure it is not set for an external monitor.
Troubleshooting DVD-ROM&CD-R/RW drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a Make sure the drive’s disc tray is securely CD/DVD in the drive closed. Press gently until it clicks into place. Check whether the drive power is on. If the power is off, click on the optical disc drive icon in the task tray and turn on the power.
Procedure Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: ■ Use only media recommended by TOSHIBA. ■ Do not use the mouse or keyboard during writing. ■ Use only the software supplied with the computer for recording.
Troubleshooting Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, Photo CD (single/multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), Addressing Method 2 Recordable DVD: DVD-R/-R DL, DVD+R/+R DL, DVD-RW, DVD+RW, DVD- Check the region code on the DVD.
Troubleshooting Problem Procedure You cannot read a file Make sure the target file is on the SD memory card inserted in the slot. If problems persist, contact your dealer. PC card Refer also to Chapter 8, Optional Devices. Problem Procedure PC card error occurs Reseat the PC card to make sure it is firmly connected.
Troubleshooting MultiMediaCard Refer also to Chapter 8, Optional Devices. Problem Procedure MultiMediaCard error Reseat the MultiMediaCard to make sure it is occurs firmly connected. Check the MultiMediaCard’s documentation. You cannot write to an Make sure the MultiMediaCard is not write MultiMediaCard protected.
Troubleshooting Problem Procedure The reaction of Touch Adjust the touch Sensitivity. pad is either too 1. Click start and open the Control Panel. sensitive or not 2. Click the Printers and Other Hardware icon. sensitive enough. 3. Click the Mouse icon. 4.
Troubleshooting Problem Procedure The mouse pointer The mouse might be dirty. Refer to your mouse moves erratically documentation for instructions on cleaning. If problems persist, contact your dealer. Fingerprint Sensor Problem Procedure Reading of the Please try again using the correct posture. Align fingerprint was not your fingertip with the sensor as shown in the successful.
Troubleshooting Bios Beep Sounds Problem Procedure Beep sounds Beep volume can be set to High/Medium/Low/Off using the Bios Setup Program. The Default is Medium. The volume for the loud beep sound that occurs when there is a memory error cannot be adjusted. Memory expansion Refer also to Chapter 8, Optional...
Troubleshooting Problem Procedure Check Windows Device Manager. Make sure the sound function is enabled and that settings for I/ O address, Interrupt level and DMA are correct for your software and do not conflict with other hardware devices that you may have connected to the computer.
Troubleshooting Modem Refer to Appendix C, AT Commands and Appendix D, S-registers. Problem Procedure Communication Make sure the computer’s internal modem software can’t initialize settings are correct. Refer to Phone and Modem modem Properties in the Control Panel. You can hear a dial If the call is going through a PBX machine, make tone but can’t make a sure the communication application’s tone dial...
Troubleshooting Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub. Wake-up on LAN does Make sure the AC adaptor is connected. The not work Wake-up on LAN function consumes power even when the system is off.
Troubleshooting Disposing of PC and PC batteries ■ Discard this PC in accordance with ordinances or rules of local regulations. For further information, contact your local government. ■ This PC contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them.
Troubleshooting TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system, it is important to investigate other sources of assistance first.
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Troubleshooting Outside of Europe In Europe Singapore Spain TOSHIBA Singapore Pte. Ltd. TOSHIBA Information Systems, ESPAÑA 438B Alexandra Road #06-01 Parque Empresarial San Fernando Alexandra Technopark Edificio Europa, l Planta, Singapore 119968 Escalera A 28830 Madrid United States of America...
PORTÉGÉ M500 Chapter 10 Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual.
Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
Legal Footnotes Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate. This is an intrinsic characteristic of LCD technology. Maximum brightness is only available when operating in AC power mode. The screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen.
Legal Footnotes Express Media Player The Express Media Player is not a Windows based application. Battery life will be less than when using similar applications in the Windows Operating System. 10-4 User’s Manual...
PORTÉGÉ M500 Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Refer to User’s Manual about Weight and Size. Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C (95°F) 20% to 80% Non-operating -20°C (-4°F) to 65°C (149°F) 10% to 95% Thermal Gradient 20°C per hour maximum Wet-bulb...
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Specifications Built-in Modem Network control unit (NCU) Type of NCU Type of line Telephone line (analog only) Type of dialing Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker Communication specifications Communication Data: Full duplex system Fax: Half duplex Communication Data...
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Specifications Transmitting level -10 dBm Receiving level -10 to -40 dBm Input/output 600 ohms ±30% impedance Error correcting MNP class 4 and ITU-T V.42 Data compression MNP class 5 and ITU-T V.42bis Power supply +3.3V (supplied by computer) User’s Manual...
PORTÉGÉ M500 Appendix B Display Controller and Modes Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. As indicated below, there are two types of video modes. ■ ®...
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Display Controller and Modes Table1 Video modes (VGA) Video mode Type Resolution Character Colors Scanning matrix frequency (pels) Vertical (Hz) 0, 1 40 × 25 8 × 8 16 of 256K Text Characters 2, 3 80 × 25 8 × 8 16 of 256K Text Characters...
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Display Controller and Modes Table1 Video modes (VGA) continued Video Type Resolution Character Colors Scanning mode matrix frequency (pels) Vertical (Hz) 320 × 200 8 × 8 16 of 256K Grph Pels 640 × 200 8 × 8 16 of 256K Grph Pels 640 ×...
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Display Controller and Modes ® Table 2 Video modes (Intel 945GM model) ■ Vertical Frequency can be set up when outputting to External Monitor. ■ The screen may not be displayed properly in high resolution mode while running 3D applications, during DVD playback, etc. Reduce the resolution until the screen is displayed properly in such cases.
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Display Controller and Modes ® Table 2 Video modes (Intel 945GM model) continued ■ Vertical Frequency can be set up when outputting to External Monitor. ■ The screen may not be displayed properly in high resolution mode while running 3D applications, during DVD playback, etc. Reduce the resolution until the screen is displayed properly in such cases.
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Display Controller and Modes ® Table 2 Video modes (Intel 945GM model) continued ■ Vertical Frequency can be set up when outputting to External Monitor. ■ The screen may not be displayed properly in high resolution mode while running 3D applications, during DVD playback, etc. Reduce the resolution until the screen is displayed properly in such cases.
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Display Controller and Modes ® Table 3 Video modes (Intel 940GML model) ■ Vertical Frequency can be set up when outputting to External Monitor. ■ The screen may not be displayed properly in high resolution mode while running 3D applications, during DVD playback, etc. Reduce the resolution until the screen is displayed properly in such cases.
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Display Controller and Modes ® Table 3 Video modes (Intel 940GML model) continued ■ Vertical Frequency can be set up when outputting to External Monitor. ■ The screen may not be displayed properly in high resolution mode while running 3D applications, during DVD playback, etc. Reduce the resolution until the screen is displayed properly in such cases.
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Display Controller and Modes ® Table 3 Video modes (Intel 940GML model) continued ■ Vertical Frequency can be set up when outputting to External Monitor. ■ The screen may not be displayed properly in high resolution mode while running 3D applications, during DVD playback, etc. Reduce the resolution until the screen is displayed properly in such cases.
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Display Controller and Modes B-10 User’s Manual...
PORTÉGÉ M500 Appendix C AT Commands In most cases, you will not need to type AT commands manually. However, there might be some occasions when you will need to do so. This chapter describes AT commands for data mode. Fax and voice commands are taken care of by application software.
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AT Commands Communication standard setting This command determines the communication standard CCITT or Bell. Selects CCITT V.22 mode when the modem is at 1200 bps. Selects Bell 212A when the modem is at 1200 bps (default). Selects V.21 when the modem is at 300 bps. Selects Bell 103J when the modem is at 300 bps (default).
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AT Commands Result Codes: n=0,1 ERROR Otherwise Hook control This command instructs the modem to go on-hook to disconnect a call, or off-hook to make the phone line busy. Modem goes on-hook (default). Modem goes off-hook. Result Codes: n=0,1 ERROR Otherwise Request ID information This command displays product information about the modem.
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AT Commands Modulation handshake This command controls whether or not the local modem performs a negotiated handshake at connection time with the remote modem when the communication speed of the two modems is different. When originating or answering, this is for handshake only at the communication standard specified by S37 and the ATB command.
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AT Commands Select tone dialing This command instructs the modem to send DTMF tones while dialing. Dialed digits are tone dialed until a P command or dial modifier is received. This is the default setting. DCE response format This command controls whether result codes (including call progress and negotiation progress messages) are displayed as words or their numeric equivalents.
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AT Commands Dial tone detect Disabled: The modem dials a call regardless of whether it detects a dial tone. Enabled: The modem dials only upon detection of a dial tone, and disconnects the call if the dial tone is not detected within 10 seconds.
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AT Commands &D2 If the DTR signal is not detected while in on-line data mode, the modem disconnects (default). &D3 Reset on the on-to-off DTR transition. Result Codes: n=0,1,2,3 ERROR Otherwise &F Load factory settings This command loads the configuration stored and programmed at the factory.
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AT Commands &Tn Self-test commands These tests can help to isolate problems if you experience periodic data loss or random errors. &T0 Abort. Stops any test in progress. &T1 Local analog loop. This test verifies modem operation, as well as the connection between the modem and computer. Any data entered at the local DTE is modulated, then demodulated, and returned to the local DTE.
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AT Commands V.42, MNP, or buffered (default). The modem attempts to connect in V.42 error control mode. If this fails, it attempts to connect in MNP mode. If this fails, it connects in buffer mode and continues operation. This is also known as V.42/MNP auto reliable mode (same as &Q5).
PORTÉGÉ M500 Appendix D S-registers S-registers contain the settings that determine how a number of functions of the internal modem operate. For example, how many times to let the telephone ring before the modem answers and how long to wait before it hangs up if a connection fails.
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S-registers Ring counter This register is read only. The value of S1 is incremented with each ring. If no ring occurs over a six-second interval, this register is cleared. Range: 0-225 Default: 0 Units: rings AT escape character (user defined) This register determines the ASCII values used for an escape sequence.
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S-registers Command line editing character (user defined) This register sets the character recognized as a backspace and pertains to asynchronous only. The modem will not recognize the backspace character if it is set to a value that is greater than 32 ASCII.
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S-registers Comma pause time This register sets the time, in seconds, that the modem must pause when it encounters a comma (,) in the dial command string. In some countries/regions, S8 will set both wait before dialing and comma pause time. Range: 0-255 Default: 2 Units:...
S-registers AT command set result codes The following table shows the result codes. The result code summary Result Code Numeric Description Command executed CONNECT Modem connected to line RING A ring signal has been detected NO CARRIER Modem lost carrier signal, or does not detect carrier signal, or does not detect answer tone...
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S-registers CONNECT 33600 EC* Connection at 33600 bps DELAYED* Delay is in effect for the dialed number BLACKLISTED* Dialed number is blacklisted BLACKLIST FULL* Blacklist is full *1: EC only appears when the Extended Result Codes configuration option is enabled. EC is replaced by one of the following symbols, depending upon the error control method used: V.42bis - V.42 error control and V.42bis data compression.
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PORTÉGÉ M500 Appendix E V.90 The TOSHIBA internal modem uses V.90 technology. The modem is capable of downstream speeds of 56kbps (kilobits per second) when connected to an Internet service provider that supports V.90. As with any modem, the actual throughput (speed of data transfer) depends on analog telephone line conditions, which can vary considerably.
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V.90 Table E-1 Result codes for a V.90 connection Result code Description CONNECT 32000 EC* Connection at 32000 bps CONNECT 36000 EC* Connection at 36000 bps CONNECT 40000 EC* Connection at 40000 bps CONNECT 44000 EC* Connection at 44000 bps CONNECT 48000 EC* Connection at 48000 bps CONNECT 52000 EC*...
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V.90 * EC stands for the Error Control method, which appears only when the extended result codes configuration option is enabled. EC is replaced by one of the following symbols, depending on the error control method used. V42bis V.42 error control and V.42bis data compression V.42 error control only NoEC No error control protocol...
PORTÉGÉ M500 Appendix F Wireless LAN Card Specifications Form Factor PCI-Ex MiniCard Type ■ IEEE 802.11 Standard for Wireless LANS Compatibility ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The ‘Wi-Fi CERTIFIED’ logo is a certification mark of the Wi-Fi Alliance. ■...
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Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
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Wireless LAN 2457* 2462 2467* 2472* *1 Factory-set default channels *2 Refer to the sheet Approved Countries/Regions for use for the countries/ regions that in which these channels can be used. When installing Wireless LAN cards, the channel configuration is managed as follows: ■...
PORTÉGÉ M500 Appendix G AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 2 meters...
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AC Power Cord and Connectors France: LCIE Switzerland: Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2- 15P (250V) or 1-15P (125V) and three pin plug configuration must be 6- 15P (250V) or 5-15P (125V) as designated in the U.S.
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BIOS and Hard Disk Drive to gain access to the system. To set permissions and limits for the TOSHIBA Anti-theft Protection Timer please use the TOSHIBA Password Utility. The settings can only be activated or modified by a user with supervisor authority.
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PORTÉGÉ M500 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: alternating current AGP: accelerated graphics port ANSI: American National Standards Institute APM: advanced power manager ASCII: American Standard Code for Information Interchange BIOS: basic input output system CD-ROM: Compact Disc-Read Only Memory CD-RW: Compact Disc-ReWritable...
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VRT: voltage reduction technology WXGA: wide extended graphics array XGA: extended graphics array AccuPoint: A pointing device integrated into the TOSHIBA computer keyboard. adaptor: A device that provides an interface between two dissimilar electronic devices. For example, the AC adaptor modifies the power from a wall outlet for use by the computer.
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Glossary analog signal: A signal whose characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted. Voice communications are analog signals. ANSI: American National Standards Institute. An organization established to adopt and define standards for a variety of technical disciplines. For example, ANSI defined the ASCII standard and other information processing requirements.
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Glossary bus: An interface for transmission of signals, data or electric power. byte: The representation of a single character. A sequence of eight bits treated as a single unit; also the smallest addressable unit within the system. cache memory: High speed memory which stores data that increases processor speed and data transfer rate.
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Glossary compatibility: 1) The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred. 2) the ability of one device to connect to or communicate with another system or component.
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Glossary delete: To remove data from a disk or other data storage device. Synonymous with erase. device driver: A program that controls communication between a specific peripheral device and the computer. The CONFIG.SYS file contains device drivers that MS-DOS loads when you turn the computer on. dialog box: A window that accepts user input to make system settings or record other information.
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(FDD): An electromechanical device that reads and writes to floppy disks. Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of readying a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
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Fn, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
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Glossary jumper: A small clip or wire that allows you to change the hardware characteristics by electrically connecting two points of a circuit. K: Taken from the Greek word kilo, meaning 1000; often used as equivalent to 1024, or 2 raised to the 10th power. See also byte and kilobyte.
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Glossary mode: A method of operation, for example, the boot mode, Standby Mode or the Hibernation Mode. modem: Derived from modulator/demodulator, a device that converts (modulates) digital data for transmission over telephone lines and then converts modulated data (demodulates) to digital format where received.
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The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver Utility: A TOSHIBA utility that lets you set the parameters for various power-saving functions. printed circuit board (PCB): A hardware component of a processor to which integrated circuits and other components are attached.
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Glossary restart: Resetting a computer without turning it off (also called “warm boot” or “soft reset”). See also boot. RGB: Red, green, and blue. A device that uses three input signals, each activating an electron gun for a primary additive color (red, green, and blue) or port for using such a device.
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TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. TTL: Transistor-transistor logic. A logic circuit design that uses switching transistors for gates and storage.
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1-11 replacing 6-12 brightness decrease 5-5 BIOS Setup 7-8 brightness increase 5-5 Bluetooth 1-9 4-34 controller B-1 problems 9-19 hinge 2-7 Stack for Windows by opening 3-8 Toshiba 1-15 screen 2-9 USB Adaptor 1-18 8-18 User’s Manual Index-1...
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Fn + F3 (standby) 5-4 Display screen Fn + F4 (hibernation) 5-4 location 2-7 Fn + F5 (display selection) 5-5 DLA for TOSHIBA 1-17 4-24 Fn + F6 (internal LCD screen Documentation list 1-3 brightness decreases) 5-5 DVD Super Multi drive 1-7...
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Index HW Setup 1-14 temporarily using overlay accessing 7-1 (overlay off) 5-8 Boot priority 7-3 turning on the overlays 5-7 CPU 7-6 device config 7-7 LAN 1-9 4-37 display 7-2 active indicator (orange) general 7-2 location 2-2 keyboard 7-5 cable types 4-37 LAN 7-6 connecting 4-37 USB 7-7...
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Index properties menu 4-31 indicators 6-2 region selection 4-30 panel on/off 1-12 6-17 Moving the computer 4-39 shut down mode (boot MultiMediaCard 8-9 mode) 3-10 inserting 8-9 standby mode 3-10 removing 8-9 system auto off 6-17 turning off 3-10 turning on 3-9 Numeric mode indicator Problems location 2-10...