Cisco 6921 User Manual
Cisco unified ip phones 6921 and 6941 for cisco unified communications manager express version 8.0 (sccp)
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Also See for 6921:
- Administration manual (210 pages) ,
- User manual (124 pages) ,
- Features (29 pages)
Related Manuals for Cisco 6921
Summary of Contents for Cisco 6921
- Page 1 UIDE Cisco Unified IP Phones 6921 and 6941 for Cisco Unified Communications Manager Express Version 8.0 (SCCP) Overview, page 2 Operating Your Phone, page 10 A Phone Features Index, page 22...
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Page 2: Physical Description Of Cisco Unified Ip Phone 6921
Overview This guide provides phone operating instructions, and feature descriptions for the Cisco IP Phone multiline models 6921 and 6941. The Cisco IP Phone 6921 has two lines and the Cisco IP Phone 6941 has four lines. Physical Description of Cisco Unified IP Phone 6921... - Page 3 Name (continued) Description Navigation Bar and Select The navigation bar allows you to scroll up and down on LCD screen. Allows you to (center) button scroll through menus, highlight items, and display speed dials list if you press down when the phone is on-hook. Display phone numbers from your Placed Calls if you press up when the phone is on-hook.
- Page 4 Physical Description of Cisco Unified IP Phone 6941 Name Description Handset with indicator light Functions as traditional handset and indicates an incoming call (flashing red) or new voice message (steady red). LCD screen Displays information such as incoming/outgoing call status, directories, line status, phone configuration options and soft key tabs.
- Page 5 Name (continued) Description Soft key buttons Depending on how your system administrator sets up the phone, enable soft key options displayed on your phone screen. Transfer button Transfers active calls to another extension. Conference button Initiates the conference call. Hold button Places the call on hold.
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Page 6: Phone Screen
Phone Screen Header Displays date, time, and directory number. Line details and other phone During a call, displays details for the active line. If not on a information call, displays line text label and other information such as placed calls, speed dials, and phone menu listings. Soft key labels Displays soft keys for available features or actions. -
Page 7: Connecting Your Phone
Connecting Your Phone This section shows and describes the connectors on your Cisco Unified IP phone. DC adapter port (DC48V) for phones not provided with inline power AC-to-DC power supply AC power cord Network port (10/100 SW) for connecting to the... - Page 8 Footstand If your phone is placed on a table or desk, the footstand can be connected to the back of the phone for a higher or lower viewing angle, depending on your preference...
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Page 9: Adjusting The Handset Rest
Adjusting the Handset Rest When you connect your phone, you can adjust the handset rest so that the receiver does not slip out of the cradle. With a wall-mounted phone, you might need to adjust the handset rest to ensure that the receiver will not slip out of the cradle. To adjust the handset: 1. -
Page 10: Operating Your Phone
Note one call per button. It is recommend to configure the Cisco IP phone models 6921 and 6941 dn as dual-line dn and the huntstop channel under the dn. The second channel on the dn can only be used for call transfer or conference. -
Page 11: Answer A Call
Soft Key Function New Call Opens a new line on the speakerphone to place a call. Confirms the selection. Park Forwards calls to a location from which calls can be retrieved by anyone in the system. Redial Redials last number dialed. Remove Removes last participant from the conference call. -
Page 12: Adjust The Ring Volume
• Keep the handset in the cradle and the headset button unlit. Otherwise, calls ring normally and you must manually answer them. End a Call To end a call: • Hang up the handset. • If you are using a headset, press the Headset button or the EndCall soft key. •... -
Page 13: Manage Call Waiting
You can configure the visual message indicator lamp using your User Options web pages. • Look for: (For Cisco Unified IP Phones 6941 only.) message waiting icon. – (For Cisco Unified IP Phones 6921 and 6941 only.) A text message. –... -
Page 14: Phone Applications
• Listen for a stutter tone from your handset, headset, or speakerphone when you place a call. The stutter tone is line-specific. You hear it only when using the line that has a waiting message. You can configure the audible message indicator using your User Options web pages. Listen to Voice Messages There are two ways you can listen to voice messages: •... -
Page 15: Speed Dial
6. Click Save. Speed Dial After an administrator defines one or more speed-dial instances for a Cisco IP phone, you can set up the codes on your User Options Web pages: Depending on setup, your phone can support these speed-dial features: •... -
Page 16: View Call History
Search for and Dial a Contact while on a Call 1. Press the Contacts button 2. Press the Personal Directory or Corporate Directory soft key, then press the Select button. 3. For Personal Directory, enter the User ID and PIN, press the Submit soft key or press Cancel to return to exit. 4. -
Page 17: Transfer A Call
Edit Number From Call History 1. Press the Applications button. 2. Select Call History. (Use the Navigation bar and button to scroll and select.) 3. Select All Lines or the line that you want to view. 4. Highlight the call you want to edit. 5. -
Page 18: Cancel Transfer
In the Cisco Unified Communications Manager Express mode, Cisco IP phone models 6921 and 6941 only supports one call per button. It is recommend to configure the Cisco IP phone models 6921 and 6941 dn as dual-line dn and the huntstop channel under the dn. -
Page 19: Shared Lines
You have a limited time to retrieve a parked call before it reverts to ringing at the original number. 4. Retrieve the call, from any other Cisco Unified IP Phone in your network as follows: Dial the retrieval park-slot extension. -
Page 20: Access Services
Access Services 1. Press the Applications button. 2. Select Services. (Use the Navigation bar and button to scroll and select.) 3. Highlight the service you want to access. 4. Press the Select soft key, or press the Exit soft key to return to the Applications screen. Placing a MeetMe Conference Call To place a MeetMe conference call: 1. - Page 21 View Phone Information 1. Press the Applications button. 2. Select Phone Information. (Use the Navigation bar and button to scroll and select.) 3. Press the Exit soft key to return to the Applications screen.
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Page 22: Table Of Contents
A Phone Features Index This section provides an alphabetical list of features for your Cisco Unified IP phones. This listed features are supported in SCCP protocols. Table 1 Features Supported in SCCP Protocols. Features Access Services,20 Adjust the Display Contrast,12... - Page 23 San Jose, CA Singapore Amsterdam, The Netherlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Printed in the USA on recycled paper containing 10% postconsumer waste. OL-20727-01...