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Panasonic WV-NW484S Setup Manual
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Panasonic WV-NW484S Setup Manual

Network camera
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Network Camera

Setup Manual
WV-NW484S
Model No.
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.

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Summary of Contents for Panasonic WV-NW484S

  • Page 1: Network Camera

    Network Camera Setup Manual WV-NW484S Model No. Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.

  • Page 2: Table Of Contents

    Setting Panasonic alarm notification [Notification] ........
  • Page 3 Setting FTP transmission [FTP] ............57 Setting the FTP transmission schedule [FTP] .

  • Page 4: Preface

    Preface About these operating instructions The Instruction Manual for this camera is comprised of three parts: this manual (PDF), Operating Manual (PDF) and Operating Instructions. This manual explains how to set up this camera on a personal computer (hereafter "PC") over a network. For details on how to install this camera and how to connect it to network devices, refer to the "Operating Instructions."...

  • Page 5: Configure The Camera Settings Using A Pc

    Configure the Camera Settings Using a PC The settings of the camera or the various software functions can be configured in the setup menu on the PC. Important • The setup menu can be operated only by users with access level "1. Administrator." For further information on setting the access level, see page 46.

  • Page 6: How To Operate The Setup Menu

    How to operate the setup menu Click the desired menu button in the frame on the left of the window to display the respective setup page. When the page comprises multiple tabs, click the respective tab to display the desired setup page. Enter the items in the setup page (→...

  • Page 7: About The Setup Menu Window

    About the setup menu window (11) (12) (10) (1/2) Item Description [Live] button Click this button to display the "Live" page. [Basic setup] button Click this button to display the "Basic setup" page. Basic information such (→ page 9) as camera title, and time and date are set in this page. [Camera setup] button Click this button to display the "Camera setup"...
  • Page 8 (2/2) Item Description (11) Status display area The title of the camera whose settings are currently being configured will be displayed here. (12) Setup page Pages of each setup menu will be displayed. Some pages comprise multiple tabs depending on the functions to be displayed. When the underlined item is clicked, the corresponding help page will be displayed.

  • Page 9: Configure The Basic Settings Of The Camera

    Configure the Basic Settings of the Camera Basic settings such as the name of the camera, time and date, NTP server, and settings relating to SD memory cards can be configured on the "Basic setup" page. The "Basic setup" page has three tabs: the [Basic] tab, the [NTP] tab, and the [SD memory card] tab. Basic settings [Basic] Click the [Basic] tab on the "Basic setup"...
  • Page 10 (2/3) Item Description [Daylight saving Select whether or not to apply daylight saving time. Set this item in (Summertime)] regions where daylight saving is applied. Default: OFF Applies daylight saving time. An asterisk "*" will be displayed on the left side of the displayed time and date.
  • Page 11 (3/3) Item Description [Alarm status update Select an interval at which the camera status is notified. mode] When the status of the camera changes, the alarm occurrence indication Default: Real time button and the AUX button will be displayed in the "Live" page to notify you of the camera status.

  • Page 12: Setting The Ntp Server [Ntp]

    Setting the NTP server [NTP] Click the [NTP] tab on the "Basic setup" page. Settings relating to the NTP server, such as NTP server address and port number, can be configured on this page. Item Description [Time adjustment] Select whether time should be adjusted manually or synchronized with Default: Manual setup the NTP server.

  • Page 13: Setting The Sd Memory Card [Sd Memory Card]

    Not use SD memory card is not used. [Notification of remaining] When the [E-mail notification] function or the [Panasonic alarm protocol] Default: 50% function is used to notify the remaining space on the SD memory card, select a level (%) at which to be notified from the following.
  • Page 14 (2/2) Item Description [Save trigger] Select a trigger to save images on the SD memory card from the Default: FTP error following: ........................ Note • Set the "FTP error" to use the FTP periodic transmission function or to send an image to the FTP server during an alarm. •...

  • Page 15: Possible Number Of Images That Can Be Saved On The Sd Memory Card (Reference Only)

    SD memory card. • Operation has already been confirmed on the following SD memory cards:* Panasonic SD memory cards (64 MB, 128 MB, 256 MB, 512 MB, 1 GB, 2 GB) * SDHC memory cards are not supported.

  • Page 16: Configure The Settings Relating To Images

    Configure the Settings Relating to Images Settings relating to JPEG/MPEG-4 images, camera function, image quality and ABF can be configured on the "Camera setup" page. The "Camera setup" page has three tabs: the [JPEG/MPEG-4] tab, the [Cam Function] tab, and [Image/ABF] tab.

  • Page 17: Setting Mpeg-4 Images [Jpeg/Mpeg-4]

    Setting MPEG-4 images [JPEG/MPEG-4] Click the [JPEG/MPEG-4] tab on the "Camera setup" page. The settings relating to MPEG-4 images such as bit rate, image capture size and image quality can be configured on this page. For information on settings relating to JPEG images, see page 16. (10) ■...
  • Page 18 (2/3) Item Description [Image quality] Select the image quality of MPEG-4 images. Default: Normal Movement is given priority. (Images become grainy.) Normal This is the normal setting. Fine Image quality is given priority. (Operation becomes slower.) [Refresh interval (MPEG- Select an interval (i-frame interval) to refresh the displayed MPEG-4 images from the following: Default: 3 sec 1 sec/2 sec/3 sec/4 sec/5 sec...
  • Page 19 (3/3) Item Description [Multicast port] Enter the multicast port number (used to transmit images from the Default: 37004 camera). Available port numbers: 1024 to 50000 (even numbers only) Important • Enter an unused port number as the multicast port number. (10) [Multicast TTL] Enter the multicast TTL value.

  • Page 20: Setting Camera Titles And Camera Operations [Cam Function]

    Setting camera titles and camera operations [Cam Function] Click the [Cam Function] tab on the "Camera setup" page. The settings relating to camera title and camera operation can be configured on the "Camera setup" page. Item Description [Camera title on screen] Select whether or not to display the camera title set here on images.

  • Page 21: Setting Image Quality [Image/Abf]

    Setting image quality [Image/ABF] Click the [Image/ABF] tab on the "Camera setup" page. When the [SETUP>>] button of each setting item is clicked, the detailed setup menu will be displayed in a newly opened window. Detailed settings can be configured while monitoring images displayed on the [Image/ ABF] tab.

  • Page 22: Adjusting Picture Quality (Picture Quality Adjustment Screen)

    Adjusting picture quality (picture quality adjustment screen) Click the [SETUP>>] button under "Image Adjust" on the [Image/ABF] tab. (→ page 21) Settings relating to adjustment of image quality can be configured in a newly displayed window. When values are changed, the changed values will be applied immediately to the image displayed on the [Image/ABF] tab. (10) (11) (12)
  • Page 23 (2/4) Item Description [AGC] Select the gain (degree of amplitude of the video signals) adjustment Default: ON(HIGH) method. ON(HIGH) When the luminance of the subject becomes darker, the gain will be ON(MID) automatically incremented and the screen will become brighter. "HIGH", ON(LOW) "MID"...
  • Page 24 (3/4) Item Description [Wait time] Select the interval before switching between the color mode and black & Default: 30 sec white mode from the following: 10 sec/30 sec/1 min/5 min [White balance] Select the white balance adjustment method from the following. Default: ATW1 White color can be adjusted by [Red Gain] and [Blue Gain].
  • Page 25 (4/4) Item Description (13) [Chroma gain level] Select this item to adjust the chroma level (color density). When the cursor is moved in the "+" direction, the colors will become denser. When it is moved in the "-" direction, the colors will become less dense.

  • Page 26: Setting Mask Areas

    Setting mask areas It is possible to compensate for backlight by masking brighter areas in an image. • "Image Adjust" menu Select "OFF" if [Super Dynamic 3] is set to "ON". (→ page 22) Click the [START] button at [Mask Area]. Borders will appear and the image displayed on the [Image/ABF] tab will be divided into 48 (6x8) areas.
  • Page 27 Click the [END] button after setting the mask areas. The borders on the image displayed on the [Image/ ABF] tab will disappear..................................Note • To cancel all set masked areas, click the [RESET] button. • Configure the mask area settings before setting the electronic zoom....................................

  • Page 28: Setting The [El-Zoom] (Electronic Zoom Setup Screen)

    Setting the [EL-Zoom] (electronic zoom setup screen) Click the [SETUP>>] button for [EL-Zoom] on the [Image/ABF] tab. (→ page 21) Settings relating to the electronic zoom can be configured on this page. Item Description [Zoom] Select the electronic zoom within the range 1X to 3X. [+] button Click this button to increase the magnification up to 3X.

  • Page 29: Setting Back Focus (Back Focus Setup Screen)

    Setting back focus (back focus setup screen) Click the [SETUP>>] button for "Back Focus" on the [Image/ABF] tab. (→ page 21) The following describes how to configure the back focus settings. Item Description [Auto back focus] Select this item to automatically adjust the back focus of a subject in the center area of the screen.
  • Page 30 ..................................Note • Set the back focus as follows according to the subject: Subject Conditions Recommended Setting Back focus adjustment Adjusting method Select [Execute] for [Auto back "AUTO" • Standard subject focus]. • Lots of movement Select [Execute] for [Auto back "PRESET"...

  • Page 31: Setting The Privacy Zone (Privacy Zone Setup Screen)

    Setting the privacy zone (privacy zone setup screen) Click the [SETUP>>] button for "Privacy Zone" on the [Image/ABF] tab. (→ page 21) When there is a zone that is not to be displayed in a captured location (screen), that zone (privacy zone) can be configured not to be displayed.
  • Page 32 ..................................Note • When "Zone No" is selected after selecting "Gray" for the [Mode] setting, the corresponding zone will start blinking and its color will change in the following order: dark gray → clear → light gray → clear. When another zone that already has been set exists in the same image, the color of the zone will change in the following order: dark gray →...

  • Page 33: Configure The Multi-Screen Settings

    Configure the Multi-screen Settings The cameras to be used for the multi-screen display can be configured on the "Multi-screen setup" page..................................Note • The following cameras are applicable for the multi-screen display: • WV-NS202 • WV-NF284 • WV-NP244 series •...

  • Page 34: Configure The Alarm Settings

    Configure the Alarm Settings The settings relating to alarm operation at alarm detection, alarm images, VMD area, and alarm notification can be configured on the "Alarm setup" page. The "Alarm setup" page has three tabs: the [Alarm] tab, [VMD area] tab and the [Notification] tab. Settings for alarm detection [Alarm] Click the [Alarm] tab on the "Alarm setup"...
  • Page 35 [Command alarm] Select whether or not to receive input from the command alarm. Default: OFF The "Command alarm" function performs notification of a Panasonic protocol alarm from other cameras. Command alarm input is received. Command alarm input is not received.

  • Page 36: Setting The Alarm Image [Alarm]

    Setting the alarm image [Alarm] Click the [Alarm] tab on the "Alarm setup" page. Settings relating to alarm images to be sent to an FTP server can be configured on this page. To transmit alarm images to an FTP server, it is necessary to configure the FTP server settings in advance. (→ page 51) Item Description [To FTP setup]...

  • Page 37: Changing The Aux Name [Aux Name]

    Changing the Aux name [Aux name] Click the [Alarm] tab on the "Alarm setup" page. The name of "AUX" on the "Live" page can be changed. Item Description [AUX (Up to 10 Enter the name of "AUX" on the "Live" page. characters)] (Up to 10 characters) Default: AUX...

  • Page 38: Setting The Output Terminal/Black And White Switching Terminal [Alarm]

    Setting the output terminal/black and white switching terminal [Alarm] Click the [Alarm] tab on the "Alarm setup" page. Settings relating to whether to use the output terminal as an alarm output terminal or for black and white input are configured on this page. ■...
  • Page 39 (2/2) Item Description [Alarm output] Select whether to open or close the alarm output terminal when Default: CLOSE outputting the alarm signals......................... Note • When "OPEN" is selected, the alarm signal will be output for about 20 seconds when the camera is turned on........................

  • Page 40: Setting The Vmd Area [Vmd Area]

    Setting the VMD area [VMD area] Click the [VMD area] tab on the "Alarm setup" page. The areas for detecting motion of objects using the motion detector function can be configured on this page. Four VMD areas can be set to preset positions that are distinguished by a different outline color. When motion is detected in the set area, the alarm operation will be performed.
  • Page 41 ..................................Note • Areas used for the time and date display of [OSD position] (→ page 9) cannot be used for the VMD areas. Areas used for the time and date display of "OSD position" • It is possible to display the alarm occurrence indication button (→ Operating Manual) for confirmation when motion of an object is detected by the motion detector function.

  • Page 42: Setting The Four Preset Vmd Areas

    Setting the four preset VMD areas Setting VMD areas divided in 4 areas for each outline color. Important • The VMD alarm detect function may not work while the settings are being updated on the setup page. • Alarm setup page Click the [VMD area] tab on the "Alarm setup"...

  • Page 43: Setting Mail Notification [Notification]

    Setting mail notification [Notification] Click the [Notification] tab on the "Alarm setup" page. The settings relating to how mail is notified when an alarm is detected or when an alarm is judged as a result of self-diagnostics can be configured on this page. To configure mail notification, it is necessary to configure the settings of the mail server.

  • Page 44: Setting Panasonic Alarm Notification [Notification]

    "The SD memory card cannot be recognized." when the SD memory card has failed to mount........................Setting Panasonic alarm notification [Notification] Click the [Notification] tab on the "Alarm setup" page. Settings relating to notification by Panasonic alarm protocol can be configured on this page.
  • Page 45 ........................Notification by Panasonic alarm protocol is performed. Notification by Panasonic alarm protocol is not performed. [Destination port] Select a destination port for notification by the Panasonic alarm protocol. Default: 1818 Available port number: 1 to 65535 [Retry times] Select the number of retries when notification by Panasonic alarm Default: 2 protocol is not possible.

  • Page 46: Configure The Authentication Settings [Authentication]

    Configure the Authentication Settings [Authentication] Settings relating to authentication, such as user and PC (IP address) restrictions for accessing the camera from a PC can be configured on the "Authentication setup" page. The "Authentication setup" page has two tabs: the [User] tab and the [Host] tab. Setting user authentication [User] Click the [User] tab on the "Authentication setup"...
  • Page 47 (2/2) Item Description [Access level] Set the access level of the user. Default: 3 Live only 1. Administrator The user is allowed use of all available camera functions and operations. 2. Camera control The user is allowed to display images and operate the camera. 3.

  • Page 48: Setting Host Authentication [Host]

    Setting host authentication [Host] Click the [Host] tab on the "Authentication setup" page. The settings relating to host authentication for restricting the PC (IP address) that accesses the camera can be configured on this page. (1/2) Item Description [Host authentication] Select whether or not to authenticate the host.
  • Page 49 (2/2) Item Description [Host check] By clicking [▼], registered hosts can be selected and their IP addresses can be checked. The IP address display format is "registered IP address [Access level]"......................... Note • By clicking [▼], registered hosts (IP addresses) are displayed. Registered IP addresses are displayed in the format "registered IP address [Access level]".

  • Page 50: Configure The Servers Settings [Server Setup]

    Configure the Servers Settings [Server setup] The mail server and FTP server settings can be configured on the "Server setup" page. The "Server setup" page has 2 tabs: the [Mail] tab and the [FTP] tab. Setting the mail server [Mail] Click the [Mail] tab on the "Server setup"...

  • Page 51: Setting The Ftp Server [Ftp]

    Setting the FTP server [FTP] Click the [FTP] tab on the "Server setup" page. On this page, the settings for the FTP server that sends alarm images can be configured. Item Description [FTP server address] Enter the IP address or host name of the FTP server used to send images.

  • Page 52: Configure The Network Settings [Network Setup]

    Configure the Network Settings [Network setup] The camera's network functions and the DDNS (Dynamic DNS) function can be configured on this page. The "Network setup" page has 4 tabs: the [Network] tab, [DDNS] tab, [SNMP] tab, and [FTP] tab. Setting the network [Network] Click the [Network] tab on the "Network setup"...
  • Page 53 (1/2) Item Description [DHCP] Select whether or not to use the DHCP function. Default: OFF Configure the DHCP server not to assign the same IP address for the PCs (ones not using DHCP function) and other network cameras. The DHCP function is used. The DHCP function is not used.
  • Page 54 (2/2) Item Description [FTP access] Select "Allow" or "Forbid" to determine whether to allow or forbid camera Default: Forbid access from an FTP client. Allow Accessing of the camera from FTP client is allowed. Forbid Accessing of the camera from FTP client is forbidden. (10) [Total bit rate] Select the total bit rate from the following.

  • Page 55: Setting Ddns [Ddns]

    Setting DDNS [DDNS] Click the [DDNS] tab on the "Network setup" page. Settings relating to the DDNS function can be configured on this page. The DDNS function must be configured to access the camera via the Internet from the network environment whose global IP address is obtained by DHCP.

  • Page 56: Setting Snmp [Snmp]

    Setting SNMP [SNMP] Click the [SNMP] tab on the "Network setup" page. Settings relating to the SNMP function can be configured on this page. Use the SNMP manager to check the status of the camera. When using the SNMP function, check the details to be set with the network administrator. Item Description [Community name]...

  • Page 57: Setting Ftp Transmission [Ftp]

    Setting FTP transmission [FTP] Click the [FTP] tab on the "Network setup" page. Settings relating to the transmission of images to an FTP server can be configured on this page. To transmit images to an FTP server, it is necessary to configure the FTP server in advance. (→ page 51) For further information about configuring periodic transmission schedules, see page 59.
  • Page 58 (2/2) Item Description [File name] Enter the file name (name of the image file to be transmitted), and select the naming option from the following. Number of characters for the file name: 1 to 32 With time and date File name will be "Entered file name + "Time and date" (year/month/day/ hour/minute/second)"...

  • Page 59: Setting The Ftp Transmission Schedule [Ftp]

    Setting the FTP transmission schedule [FTP] Click the [FTP] tab on the "Network setup" page. Schedule settings relating to the periodic transmission of images to an FTP server can be configured on this page. For further information about configuring FTP transmission schedules, see page 57. •...
  • Page 60 • How to delete a set schedule Clear the check box of a set day of the week. Click the [SET] button after completing the settings. The result will be displayed at the bottom of the window.

  • Page 61: Maintenance Of The Camera [Maintenance]

    Maintenance of the Camera [Maintenance] On this page, you can check the system log, upgrade the firmware, initialize the settings, and restart the camera. The "Maintenance" page has three tabs: the [System log] tab, the [Upgrade] tab, and the [Initialization] tab. Checking the system log [System log] Click the [System log] tab of the "Maintenance"...

  • Page 62: Upgrading The Firmware [Upgrade]

    Upgrading the Firmware [Upgrade] Click the [Upgrade] tab of the "Maintenance" page. On this page, the camera's firmware is checked and upgraded. For details on firmware upgrades, contact your retailer. Item Description [Model No.] This item displays the model No. of the camera. [MAC address] This item displays the MAC address of the camera.
  • Page 63 • How to upgrade the firmware Contact the dealer and download the latest firmware to your PC's hard disk. Important • Designate the directory to save the firmware to using alphanumeric characters. Click the [Browse...] button and designate the downloaded firmware. Click the radio button for the desired option to determine whether or not to initialize the settings after the firmware upgrade is completed.

  • Page 64: Initializing/Restarting The Camera [Initialization]

    Initializing/restarting the camera [Initialization] Click the [Initialization] tab of the "Maintenance" page. On this page, the camera's settings and HTML files are initialized, and the camera is restarted. Item Description [Initialize camera setup Click the [Execute] button to return the camera's settings to the default. data (Except network Note, however, that network settings will not be initialized.

  • Page 65: Network Security

    Network Security Security functions provided on the camera This camera is provided with the following security functions. User authentication/host authentication access restrictions (authentication setup page) When "ON" is set for the user authentication/host authentication settings, users and PCs allowed to access the camera and the PC are restricted.

  • Page 66: Viewing Help

    Viewing Help If you want to know anything about operation or setup methods on screen, display the "Help" screen. Displaying the Help screen • Setup screen Click the [Setup] button. The setup screen is displayed. Click the [Help] button. The "Help" screen is displayed. •...

  • Page 67: About The Displayed System Log

    About the Displayed System Log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error Entered user name or password may be incorrect. Check the mail settings. Cannot connect to POP3 server • The IP address of the server may be incorrect.

  • Page 68: Error Indications Relating To Ftp

    Error indications relating to FTP Category Indication Description FTP server error Connection error to DNS server • The FTP server may be down. Consult the network administrator. Cannot connect to FTP server • The IP address of the FTP server may be incorrect.

  • Page 69: Error Indications Relating To Ntp

    Error indications relating to NTP Category Indication Description Connection error Cannot connect to NTP server • The IP address of the NTP server may be incorrect. Check the IP address of the NTP server. • The NTP server may be down. Consult the network administrator.

  • Page 70: Troubleshooting

    If not, try either of the following: • Restart the camera and change the IP address by using Operating the Panasonic IP setup software within 20 minutes after Instructions the restart. • Restart the camera while holding down the [INITIAL SET] button on the camera.
  • Page 71 Reference Symptom Cause/solution pages • Is the same IP address assigned to other devices? • Are there contradictions between the address and the network subnet to be accessed? • [When the camera and the PC are connected in the same subnet] Are the IP addresses of the camera and the PC set in a common subnet? —...
  • Page 72 Reference Symptom Cause/solution pages • Is there dust or dirt on the camera's dome? — Check if there is dust or dirt on the camera's dome. • Is the camera's dome dirty? Images are displayed — Clean off any dirt from the camera's dome. blurry.
  • Page 73 Reference Symptom Cause/solution pages • Is the SD memory card inserted correctly? Operating Instructions Check if the SD memory card is inserted correctly. • Is the SD memory card formatted? Format the SD memory card. • Is the write protect switch on the SD memory card set to "LOCK"? Images cannot be When the write protect switch is set to "LOCK", available...
  • Page 74 Reference Symptom Cause/solution pages • This may occur due to the display adapter and driver combination on the PC you are using. When this has occurred, first update the driver of the display adapter to the latest version. If updating the driver does not solve the problem, adjust the hardware acceleration as follows.
  • Page 75 Reference Symptom Cause/solution pages Delete temporary Internet files as follows: 1. Select [Internet Options...] from [Tools] on the menu bar ® — of Internet Explorer Images are not 2. Click the [Delete Files...] button in the "Temporary displayed or refreshed Internet files"...

  • Page 76: When Using A Pc On Which Windows Xp Service Pack2 Is Installed

    ® When using a PC on which Windows XP Service Pack2 is installed The following may occur during operation when using a PC on which Windows ® XP SP2 is installed. Follow the instructions below when the following has occurred. By performing the following solutions, other applications and the security level may not be affected.

  • Page 77: Directory Structure Of Drive B

    Directory Structure of Drive B Image failed to transmit to the FTP server by Drive B 070101 0123 the FTP periodic transmission function (Ex. img_070101012300) 070102 ALARM 00000001 07010101 File name 01 Image captured when an alarm occurs (Ex. img_07010101230001.jpg) 07010102 ←...

  • Page 78: Glossary

    Glossary <A> DNS (Domain Naming System) The long lists of numbers or IP addresses that ActiveX controls are used in network environments are difficult to remember, which makes them impractical. This Software component technology developed by is why PCs are given an easy-to-follow name Microsoft Corporation.
  • Page 79 Global IP address <L> The IP address that is assigned to each single device connected to the Internet. This address is LAN (Local Area Network) always used for communications on the Internet. A communications network for connecting PCs, In contrast to this, there is the private (IP) printers and other network devices in a relatively address that can be freely assigned on in- small area such as in a building or floor of a...
  • Page 80 POP(3) (Post Office Protocol Version 3) <R> A protocol for receiving e-mail stored on a server on the Internet or an Intranet. Router A device located at the boundary between Port number different networks that performs the role of A sub or auxiliary address that is provided under making sure that sent data reaches the target the IP address to enable a simultaneous location on the destination network.
  • Page 81 Subnet <W> A small network or portion of a network that is part of a larger network. Large networks in WAN (Wide Area Network) corporations, for example, sometimes are broken A network comprising public switched lines and down into smaller networks called "subnets" to private lines that extend over a wide area to allow make the network more manageable and lines data transfer between PCs at geographically...
  • Page 82 Panasonic System Solutions Company, Unit Company of Panasonic Corporation of North America Security Systems www.panasonic.com/security For customer support, call 1.877.733.3689 Executive Office: Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Zone Office Eastern: Three Panasonic Way, Secaucus, New Jersey 07094 Central: 1707 N.

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