Page 1 Toshiba Personal Computer Satellite Maintenance Manual TOSHIBA CORPORATION [CONFIDENTIAL]...
Page 2 © 2009 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
Page 3 NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Satellite Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
Page 5 Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold down the first two and at the same time press the third.
Page 6: Table Of Contents
Table of Contents Chapter 1 Hardware Overview Features..........................1-1 2.5-inch HDD .........................1-11 DVD Super Multi (+-R Double Layer) ................1-13 Power Supply........................1-14 Batteries ..........................1-16 1.5.1 Main Battery.....................1-16 1.5.2 Battery Charging Control .................1-16 1.5.3 RTC Battery......................1-17 Chapter 2 Troubleshooting Procedures Troubleshooting Introduction ....................3 Troubleshooting Flowchart....................4 Power Supply Troubleshooting ...................9 Display Troubleshooting ....................14...
Page 7 2.16 7 in 1 card Troubleshooting....................44 2.17 HDD Troubleshooting ......................46 2.18 CRT failure Troubleshooting....................48 2.19 HDMI Troubleshooting .......................50 2.20 Display Port Troubleshooting....................52 2.21 SPDIF Troubleshooting .......................54 2.22 MIC Troubleshooting ......................56 2.23 Finger Troubleshooting......................58 2.24 FM tuner Troubleshooting ....................60 2.25 E-SATA Troubleshooting....................66 2.26 Felica Troubleshooting ......................69 2.27...
Page 8 3.15 BUTTON Test……..…………...………….…….……… .……..…………...……....24 3.16 1st HDDTest ……………………………..……………. .……………..….…………...26 3.17 RDMI Test………………...………………………….… .……………...…..…………….27 3.18 WDMI Test …………….…………………………….…………….…..…. .…………..28 Chapter 4 Replacement Procedures General ..........................4-1 Safety Precautions.......................4-2 Before You Begin .......................4-4 Disassembly Procedures .....................4-5 Assembly Procedures......................4-5 Tools and Equipment ......................4-6 Screw Tightening Torque ....................4-6 Colors of Screw Shanks ......................4-7 Symbols of Screws on the Laptop Body................4-7 Symbol examples ........................4-7...
Page 9 Installing the ODD Bay Module ..................4-20 Disassembling the ODD Drive ..................4-20 Assembling the ODD Drive ..................... 4-21 Keyboard Cover and Keyboard..................4-22 Removing the Keyboard Cover and Keyboard ..............4-22 Installing the Keyboard Cover and Keyboard..............4-24 Logic Upper Assembly ....................4-25 Removing the Logic Upper Assembly................
Page 10 Removing the Motherboard ....................4-36 Installing the Motherboard....................4-38 4.18 VGA Board and VGA Thermal Module (Optional) ............4-40 Removing the VGA Board and VGA Thermal Module ...........4-40 Installing the VGA Board and VGA Thermal Module.............4-41 4.19 CPU and Thermal Module ....................4-42 Removing the CPU and Thermal Module.................4-42 Installing CPU and Thermal Module ................4-43 4.20 Display Assembly ......................4-45...
Page 11 Figures Figure 4.1 Removing the Battery Pack..................4-8 Figure 4.2 Removing the HDD door ..................4-10 Figure 4.3 Removing the HDD from the HDD bay............... 4-11 Figure 4.4 Removing the HDD plate ..................4-11 Figure 4.5 Removing the RAM door ..................4-13 Figure 4.6 Removing the RAM from the connectors ............
Page 12 Figure 4.30 Align the DP CONN, S/PDIF CONN, Audio CONN and RJ45 CONN....4-38 Figure 4.31 Installing the DC-in jack ..................4-39 Figure 4.32 Removing the VGA Board..................4-40 Figure 4.33 Reapply the Shinetsu 7726 grease on the thermal module and remove any release papers................4-41 Figure 4.34 Removing the Thermal Module spring screws .............4-42 Figure 4.35...
Page 13 (low-end model) ....................4-59 Figure 4.59 Removing the LCD Hinge Assembly..............4-60 Figure 4.60 Removing the LVDS cable from the LCD module..........4-61 Figure 4.61 Installing the LCD Hinge Assembly ..............4-62 Figure 4.62 Installing the LCD Module from the LCD cover assembly (high-end model) ....................
Page 14: Chapter 1 Hardware Overview
Chapter 1 Hardware Overview...
Page 15 1 Hardware Overview Chapter 1 Contents Features ........................1-1 2.5-inch HDD ....................... 1-11 DVD Super Multi (+-R Double Layer) ..............1-13 Power Supply ....................... 1-14 Batteries........................ 1-16 1.5.1 Main Battery ..................1-16 1.5.2 Battery Charging Control ..............1-16 1.5.3 RTC Battery..................1-17 Satellite A500D Maintenance Manual 1-ii...
Page 16 1 Hardware Overview Figures Figure 1-1A ID Parts Description Placement Part A............1-7 Figure 1-2 SATA HDD ....................1-11 Figure 1-3 DVD Super Multi Drive ................1-13 Tables Table 1-1 HDD Specifications ..................1-12 Table 1-2 DVD Super Multi Drive Specifications............1-13 Table 1-3 Quick/Normal Charging Time ..............
Page 18: Features
1 Hardware Overview Features The Toshiba Satellite A500/A500D is a full-size PC notebook based on a Dual Core Processor, providing high-speed processing capabilities and advanced features. The computer employs a lithium ion battery that allows it to be battery-operated for a long period of time. The display uses 16.0-inch WXGA LCD panel.
Page 19 (depending on model)  Keyboard (BTO) The computer is equipped with a Toshiba standard 300mm key board or half gloss black keyboard or half gloss black keyboard with illumination, ahich has 104keys. It is a Vista compliance keyboard, where you may find Windows key and application keys.
Page 20 Error! Style not defined. Error! Style not defined. 1 Hardware Overview  Universal Serial Bus (USB) Ports The computer has three USB 2.0 ports. It is supported to daisy-chain a maximum of 127 USB devices. The serial data transfer rate is 480 Mbps or 12 Mbps and 1.5 Mbps. These ports support PnP installation and hot plugging.
Page 21 1 Hardware Overview Error! Style not defined. Error! Style not defined.  Headphones/S/PDIF/Line out Jack This jack connects digital speakers or stereo headphones (16 ohm minimum). When connected to digital speakers or headphones, the internal speaker is automatically disabled. This jack can also be used as a S/PDIF port and can enable connection of optical-digital correspondence devices.
Page 22 Error! Style not defined. Error! Style not defined. 1 Hardware Overview  Felica (BTO) Imbedded Felica module writes and reads data to and from contact less Felica IC cards. Having no need for physical contact with the card, the Reader/Writer is immune to performance deterioration caused by wear and contamination, providing easy maintenance and long-term reliability.
Page 23 1 Hardware Overview Error! Style not defined. Error! Style not defined.  DislpayPort (BTO) A 20-pin DisplayPort is installed on some computers to send and receive HD and SD video and audio signals (similar to HDMI). Support Display port1.0 and 1.1 protocols for dual mode adapter.
Page 24 Error! Style not defined. Error! Style not defined. 1 Hardware Overview  Figure 1-1A shows the computer and its system unit configuration. Figure 1-1A ID Parts Description Placement Part A Satellite A500D Maintenance Manual...
Page 25 1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A500D Maintenance Manual...
Page 26 Error! Style not defined. Error! Style not defined. 1 Hardware Overview The system unit of the computer consists of the following components:  Processor (BTO) ® The computer is equipped with one of the following AMD processors.  AMD Turion 64 X2 Dual-Core Processor ...
Page 27 1 Hardware Overview Error! Style not defined. Error! Style not defined.  Graphics Controller  AMD RS780MN/RS780MC as integrated graphics solution  Following External Graphic solution with AMD M780G/M770  ATI Mobility Radeon HD 3470 (512MB)  ATI Mobility Radeon HD 3650 (1GB) ...
Page 28: Inch Hdd
Error! Style not defined. Error! Style not defined. 1 Hardware Overview 2.5-inch HDD The computer contains an extremely low-profile and lightweight, high-performance HDD. The HDD incorporates 9.5 mm / 12.5 mm height magnetic disk and mini-Winchester type magnetic heads. The HDD interface conforms to Serial ATA. Storage capacities supported are 120, 160, 200, 250, 320 and 500 GB.
Page 29 1 Hardware Overview Error! Style not defined. Error! Style not defined. Table 1-1 HDD Specifications Specifications Item Capacity (GB) 120GB 160 GB 250 GB Rotational 5400 or 7200 RPM 5400 or 7200 RPM 7200 RPM 5400 RPM Speed (RPM) Height 9.5 mm 9.5 mm 9.5 mm...
Page 30: Dvd Super Multi (+-R Double Layer)
Error! Style not defined. Error! Style not defined. 1 Hardware Overview DVD Super Multi (+-R Double Layer) The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum, the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x speed, CD-RW at 6x speed, CD-RW at 16x speed, DVD-R at 8x speed, DVD-RW at 8x speed, DVD+R at 8x speed, DVD+R (Double Layer) at 8x speed, DVD-R (Dual Layer) at 8x speed, DVD+RW at 8x speed and DVD-RAM at 5x speed.
Page 31: Power Supply
1 Hardware Overview Error! Style not defined. Error! Style not defined. Power Supply The power supply unit provides constant voltage (19V) for the system board and performs the following functions: 1. Power input monitor  Checks whether the AC adapter (DC power supply) is connected to the computer. ...
Page 32 Error! Style not defined. Error! Style not defined. 1 Hardware Overview 6. Output monitor  Monitors the voltage output to the system block (load/logic circuit side).  Monitors the voltage, over-voltage, input/output current of the battery pack.  Monitors the internal temperature of the battery pack. ...
Page 33: Batteries
1 Hardware Overview Error! Style not defined. Error! Style not defined. Batteries The computer has the following two types of batteries:  Main Battery Pack  Real Time Clock (RTC) Battery 1.5.1 Main Battery The main battery pack serves as the computer's main power source when the AC adapter is not attached.
Page 34: Rtc Battery
Error! Style not defined. Error! Style not defined. 1 Hardware Overview NOTE: The time required for normal charge depends on the power consumption by the system. Using a fluorescent lamp and frequently accessing the disk consumes more power and lengthen the charge time. Any of the following can stop battery charge: 1.
Page 35: Troubleshooting Procedures
Chapter 2 Troubleshooting Procedures...
Page 37 2 Troubleshooting Procedures Chapter 2 Contents Troubleshooting Introduction ..................Troubleshooting Flowchart ……………………………………………………………4 Power Supply Troubleshooting..................9 Display Troubleshooting....................14 Keyboard Troubleshooting ..................External USB Devices Troubleshooting ..............TV-tuner Troubleshooting ................... TouchPad Troubleshooting ..................Speaker Troubleshooting ..................... 2.10 Optical drive troubleshooting ..................29 2.11 Modem Troubleshooting …………………………………………………………….32 2.12 Express card Troubleshooting..................34...
Page 38 2 Troubleshooting Procedures Figures Figure 2-1 Troubleshooting flowchart (1/2) ............... 5 Figure 2-1 Troubleshooting flowchart (2/2) ..............6 Figure 2-3 Display troubleshooting process ..............14 Figure 2-4 Keyboard troubleshooting process ..............17 Figure 2-5 External USB device troubleshooting process ..........19 Figure 2-6 TV-tuner troubleshooting process ..............
Page 39: Troubleshooting Introduction
2 Troubleshooting Procedures Tables Table 2-1 Battery LED ......................10 Table 2-2 DC-IN LED......................11 Troubleshooting Introduction Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. The FRUs covered are: 1.
Page 40: Troubleshooting Flowchart
Ask the user if a password is registered, if it is, ask him or her to enter the password.  Verify with the customer that Toshiba Windows Vista is installed on the hard disk. Operating systems that were not preinstalled by Toshiba can cause the computer to malfunction.
Page 41 2 Troubleshooting Procedures S T A R T C o n n e c t th e A C a d a p te r to th e D C - IN s o c k e t P e rfo rm th e P o w e r S u p p ly T ro u b le s h o o tin g p ro c e d u re s Is th e D C -IN L E D o n ? in s e c tio n 2 .3...
Page 42 2 Troubleshooting Procedures Perform the Keyboard Does typed characters appear correctly? Troubleshooting procedures in section 2.6 Insert USB memory disk, Then run the diagnostics test program. Perform the USB memory disk Is the diagnostics test loaded? Troubleshooting procedures in section 2.5 Allow each test to perform automatically After confirming which...
Page 43 2 Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The test program should be executed several times to isolate the problem. When a problem has been located, perform the appropriate troubleshooting procedures as follows: 1.
Page 44 2 Troubleshooting Procedures Other problems that are not covered by the diagnostics program may be discovered by a user. 1. If an error is detected when using an external USB device, perform the External USB Devices Troubleshooting procedures in Section 2.5 2.
Page 45: Power Supply Troubleshooting
2 Troubleshooting Procedures Power Supply Troubleshooting ST A R T C heck P ower Supply Status (P rocedure 1) A re the D C -IN and R eplace adaptor / battery B attery LE D s lit? (P rocedure 2) C heck power supply connections (P rocedure 3)
Page 46 2 Troubleshooting Procedures The power supply controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. The flowchart in Figure 2-2 gives a summary of the process. The procedures described in this section are: Procedure 1: Power status check Procedure 2: Adaptor / battery replacement...
Page 47 2 Troubleshooting Procedures Table 2-2 DC-IN LED AC-IN LED Power supply status Solid on AC power exists (LED is solid White). No AC power exists. To check the power supply status, install a battery pack and connect an AC adaptor to the DC-IN port on the computer and to a power supply.
Page 48 2 Troubleshooting Procedures Procedure 3 Power supply connection check The power supply wiring diagram is shown below: AC adaptor cord AC power cord System Battery adaptor board Any of the connectors may be disconnected. Perform Check 1. Check 1 Disconnect the AC power cord from wall outlet. Check the power cable for breaks.
Page 49 2 Troubleshooting Procedures Procedure 4 Diagnostic check The power supply may not charge the battery pack. Perform the following procedures: 1. Reinstall the battery pack. 2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to Procedure 5.
Page 50: Display Troubleshooting
2 Troubleshooting Procedures Display Troubleshooting S T A R T P e r fo r m e x te r n a l d is p la y c h e c k (P r o c e d u re 1 ) D o e s th e e x te r n a l d is p la y f u n c tio n o k ? P e r fo r m d ia g n o s tic c h e c k...
Page 51 2 Troubleshooting Procedures This section describes how to determine if the computer’s display is functioning properly. The process is outlined in Figure 2-3. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: External display check Procedure 2: Diagnostic check Procedure 3: Connector and replacement check Procedure 1...
Page 52 2 Troubleshooting Procedures Procedure 3 Connector and replacement check The FL inverter board, LCD module, and system board are connected to the display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks: Check 1 Make sure the DDR RAM module is seated properly.
Page 53: Keyboard Troubleshooting
2 Troubleshooting Procedures Keyboard Troubleshooting S T A R T P e r f o r m e x t e r n a l k e y b o a r d c h e c k ( P r o c e d u r e 1 ) D o e s t h e e x t e r n a l k e y b o a r d f u n c t i o n o k ? Y e s...
Page 54 2 Troubleshooting Procedures Procedure 1 External keyboard check Connect a USB keyboard to one of the computer’s USB ports, and then boot the computer. The computer automatically detects the external keyboard. If the external keyboard works correctly, the internal keyboard or its connections may be faulty.
Page 55: External Usb Devices Troubleshooting
2 Troubleshooting Procedures 2.6 External USB Devices Troubleshooting S T A R T P e r f o r m e x te r n a l d e v ic e a n d c o n n e c tio n c h e c k ( P r o c e d u r e 1 ) C h e c k U S B D o e s th e d e v ic e f u n c tio n...
Page 56 2 Troubleshooting Procedures To determine if the computer’s external USB devices are functioning properly, perform the following procedures. Figure 2-5 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: External device and connection check Procedure 2: Replace system board Procedure 1 External device and connection check The USB device may be damaged or the connection may be faulty.
Page 57 2 Troubleshooting Procedures TV-Tuner Failure Troubleshooting S T A R T P e r f o r m T V T u n e r C a b l e c o n n e c ti o n c h e c k ( P r o c e d u r e 1 ) D o e s r e p la c e m e n t T V T u n e r R e p la c e T V...
Page 58 2 Troubleshooting Procedures D o e s re p la c e m e n t T V T u n e r R e p la c e T V Y es A n te n n a fu n c tio n p ro p e rly ? T u n e r A n te n n a P e rfo rm T V T u n e r M o d u le c o n n e c tio n c h e c k...
Page 59 2 Troubleshooting Procedures To determine if the computer’s TV Tuner port is functioning properly, perform the following procedures. Figure 2-6 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: TV Tuner cable connection check Procedure 2: TV Tuner SG setting check Procedure 3: TV Tuner Antenna connection check Procedure 4: TV Tuner Module connection check Procedure 1...
Page 60 2 Troubleshooting Procedures replacement Antenna does not work the TV tuner Module may be damaged. Go to Procedure 4. Procedure 4 TV Tuner Module Connection check The TV Tuner Module connect may be faulty. Perform Check 1: Check 1 Check the TV Tuner Module is firmly plugged into system board, if connection was correctly, go to check 2.
Page 61: Touchpad Troubleshooting
2 Troubleshooting Procedures Touch Pad Troubleshooting START TouchPad connection check (Procedure 1) TouchPad replacement check (Procedure 2) Replace system board Figure 2-7 Touchpad troubleshooting process Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual...
Page 62 2 Troubleshooting Procedures To determine if the computer’s built-in TouchPad is functioning properly, perform the following procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: TouchPad connection check Procedure 2: TouchPad replacement check Procedure 1 TouchPad connection check The TouchPad is connected via the TouchPad FPC to the system board.
Page 63: Speaker Troubleshooting
2 Troubleshooting Procedures Speaker Troubleshooting S T A R T P e r f o r m a u d i o s o u r c e t e s t ( P r o c e d u r e 1 ) S p e a k e r s a r e n o t D o a l l s o u r c e s h a v e f a u lt y .
Page 64 2 Troubleshooting Procedures To determine if the computer’s built-in speakers are functioning properly, perform the following procedures. Figure 2-8 outlines the process. First adjust the speaker volume to an appropriate level. Start with Procedure 1 and continue as instructed. Procedure 1: Audio source test Procedure 2: Earphone test Procedure 3: Connection check Procedure 4: Replacement check...
Page 65: Optical Drive Troubleshooting
2 Troubleshooting Procedures 2.10 Optical Drive Troubleshooting START Perform audio CD check (Procedure 1) Perform drive- cleaning check Audio CD functions ok? (Procedure 2) Perform software check (Procedure 3) Perform diagnostic test (Procedure 4) Perform connection and replacement check (Procedure 5) Replace system board Figure 2-9 Optical drive troubleshooting process This section describes how to determine if the computer’s internal optical drive is functioning...
Page 66 2 Troubleshooting Procedures P200D Series Maintenance Manual module bays can accommodate the following optical drives: DVD SuperMulti supporting +-R Double Rayer Figure 2-9 outlines the process. Perform the steps below starting with Procedure 1 and continue with the other procedures as required. Procedure 1: Audio CD test Procedure 2: Drive cleaning check Procedure 3: Software check...
Page 67 2 Troubleshooting Procedures Procedure 4 Connection check and replacement check The optical drive connects to the system board. The drive may be disconnected, or the drive or system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the drive is firmly connected to the system board.
Page 68: Modem Troubleshooting
2Troubleshooting Procedures 2.11 Modem Troubleshooting START Perform telephone line connection check (Procedure 1) Check / replace Computer unable to telephone line and detect telephone signal? connections Perform connection check (Procedure 2) Perform replacement check (Procedure 3) Replace system board Figure 2-10 Modem troubleshooting process Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual...
Page 69 2Troubleshooting Procedures This section describes how to determine if the computer's modem is functioning properly. Figure 2-10 outlines the process. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Telephone line connection check Procedure 2: Modem card connection check Procedure 3: Modem card replacement check Procedure 1...
Page 70: Express Card Troubleshooting
2Troubleshooting Procedures 2.12 Express card Troubleshooting S T A R T P e rfo rm E x p re ss c a rd te st (P ro c e d u re 1 ) D o e rro rs o c c u r d u rin g E x p re ss c a rd u n it E x p re ss c a rd te st? is n o t fa u lty .
Page 71 2Troubleshooting Procedures This section describes how to determine if the Express card player is functioning properly. The process is summarized in Figure 2-11. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Express card test Procedure 2: Express card socket replacement check Procedure 1 Express card test...
Page 72: Wireless Lan Troubleshooting
2Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting START Perform diagnostic test (Procedure 1) W ireless LAN system is not faulty. Continue W as a wireless LAN problem delected? troubleshooting - refer to Figure 2.1 Perform connector and replacem ent check (Procedure 2) Replace wireless LAN antenna/unit Replace system board Figure 2-12 Wireless LAN troubleshooting process...
Page 73 2Troubleshooting Procedures computer’s wireless LAN system is functioning properly, perform the following procedures. Figure 2-12 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic test Procedure 2: Connector and replacement check Procedure 1 Diagnostic test Run the Diagnostic Program, which will automatically execute the wireless LAN Device...
Page 74: Camera Troubleshooting
2Troubleshooting Procedures 2.14 Camera Troubleshooting Figure 2-13 Camera troubleshooting process The Camera board or system board may be the reason of a Camera fault. Either of these two components may be damaged. To determine if the computer’s Camera is functioning Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual...
Page 75 2Troubleshooting Procedures properly, perform the following procedures. Figure 2-13 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Windows Application test Procedure 2: Connector and replacement check Procedure 1 Windows Application test Run the functioning Program in windows, which will display the Camera test result.
Page 76: Bluetooth Troubleshooting
2Troubleshooting Procedures 2.15 Bluetooth Troubleshooting Figure 2-14 Bluetooth troubleshooting process Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual...
Page 77 2Troubleshooting Procedures The Bluetooth antenna wire, Bluetooth module or system board may be the reason of a Bluetooth fault. Any of these components may be damaged. To determine if the computer’s Bluetooth is functioning properly, perform the following procedures. Figure 2-14 outlines the process.
Page 78 2Troubleshooting Procedures Check 4 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual...
Page 79: Bridge Media Slot Troubleshooting
2Troubleshooting Procedures 2.16 Bridge Media Slot Troubleshooting START Perform Bridge Media Slot test (Procedure 1) Do errors occur during Bridge Media Slot Bridge Media Slot test? unit is not faulty. Perform Bridge Media Slot replacement check (Procedure 2) Replace system board Figure 2-15 Bridge Media Slot troubleshooting process This section describes how to determine if the Bridge Media Slot player is functioning properly.
Page 80 2Troubleshooting Procedures Procedure 1: Bridge Media Slot test Procedure 2: Bridge Media Slot replacement check Procedure 1 Bridge Media Slot test The Bridge Media Slot test PLS Use windows application to check device can work fine or not. Ensure the card in fully inserted into the socket before running the program. If an error occurs during the Bridge Media Slot test, perform Procedure 2.
Page 81: Hdd Troubleshooting
2Troubleshooting Procedures 2.17 HDD/SSD Troubleshooting Figure 2-16 HDD/SDD troubleshooting process Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual...
Page 82 2Troubleshooting Procedures The HDD/SSD or system board may be the reason of a HDD/SSD fault. Either of these two components may be damaged. To determine if the computer’s HDD/SDD is functioning properly, perform the following procedures. Figure 2-16 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
Page 83: Crt Failure Troubleshooting
2Troubleshooting Procedures 2.18 CRT Troubleshooting S T A R T P e r f o r m C R T c o n n e c t i o n c h e c k ( P r o c e d u r e 1 ) D o e s r e p l a c e m e n t R e p l a c e C R T C R T c a b l e...
Page 84 2Troubleshooting Procedures Procedure 1: CRT connection check Procedure 2: CRT set check Procedure 1 CRT connection check The CRT cable may be damaged or the connections may be loose. Use windows application to check device can work fine or not. Perform Check 1: Check 1 Make sure CRT cable is firmly plugged into both the CRT set and the CRT port of the computer.
Page 85: Hdmi Troubleshooting
2Troubleshooting Procedures 2.19 HDMI Troubleshooting S T A R T P e r f o r m H D M I c o n n e c t i o n c h e c k ( P r o c e d u r e 1 ) D o e s r e p l a c e m e n t H D M I R e p l a c e H D M I c a b l e...
Page 86 2Troubleshooting Procedures Procedure 1: HDMI connection check Procedure 2: HDMI set check Procedure 1 HDMI connection check The HDMI cable may be damaged or the connections may be loose. Use windows application to check device can work fine or not. Perform Check 1: Check 1 Make sure HDMI cable is firmly plugged into both the HDMI set and the HDMI port of the computer.
Page 87: Display Port Troubleshooting
2Troubleshooting Procedures 2.20 Display Port Troubleshooting S T A R T P e r f o r m D i s p l a y P o r t c o n n e c t i o n c h e c k ( P r o c e d u r e 1 ) D o e s r e p l a c e m e n t D i s p l a y R e p l a c e D i s p l a y...
Page 88 2Troubleshooting Procedures Procedure 1: Display Port connection check Procedure 2: Display Port set check Procedure 1 Display Port connection check The Display port cable may be damaged or the connections may be loose. Use windows application to check device can work fine or not. Perform Check 1: Check 1 Make sure Display Port cable is firmly plugged into both the Display Port set and the Display Port of the computer.
Page 89: Spdif Troubleshooting
2Troubleshooting Procedures 2.21 SPDIF troubleshooting Figure 2-20 SPDIF troubleshooting process The system board may be the reason of a SPDIF fault. The connector of system board may be damaged. To determine if the computer’s SPDIF is functioning properly, perform the Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual...
Page 90 2Troubleshooting Procedures following procedures. Figure 2-20 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: windows application test Procedure 2: Connector and replacement check Procedure 1 windows application test Use windows application to check device can work fine or not. If tests and diagnostics result abnormal go to Procedure 2.
Page 91: Mic Troubleshooting
2Troubleshooting Procedures 2.22 MIC Troubleshooting Figure 2.21. MIC troubleshooting process The MIC line or system board may be the reason of a MIC fault. Either of these two components may be damaged. To determine if the computer’s MIC is functioning properly, Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual...
Page 92 2Troubleshooting Procedures perform the following procedures. Figure 2-21 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Windows Application test Procedure 2: Connector and replacement check Procedure 1 Windows Application test Run the functioning Program (record.exe) on Windows model, which will display the MIC test result.
Page 93: Finger Printer Troubleshooting
2Troubleshooting Procedures 2.23 Finger printer troubleshooting Figure 2-22 Finger printer troubleshooting process The Finger printer board or system board may be the reason of a finger printer fault. Either of these two components may be damaged. To determine if the computer’s Finger printer is Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual...
Page 94 2Troubleshooting Procedures functioning properly, perform the following procedures. Figure 2-22 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: windows application test Procedure 2: Connector and replacement check Procedure 1 windows application test Use windows application to check device can work fine or not .If an error is located, go to Procedure 2.
Page 95: Fm Tuner Failure Troubleshooting
2Troubleshooting Procedures 2.24 FM tuner Failure Troubleshooting S T A R T P e r f o r m F M T u n e r A n t e n n a c o n n e c t i o n c h e c k ( P r o c e d u r e 1 ) D o e s r e p l a c e m e n t F M T u n e r R e p l a c e F M...
Page 96 2Troubleshooting Procedures D o e s r e p l a c e m e n t F M T u n e r R e p l a c e F M Y e s B o a r d f u n c t i o n p r o p e r l y ? t u n e r b o a r d R e p l a c e s y s t e m b o a r d E N D...
Page 97 2Troubleshooting Procedures Check 1 Make sure FM Tuner Antenna is firmly plugged into FM Tuner port of the computer. If the Antenna is connected correctly, go to Check 2. Check 2 Try connecting a different FM Tuner Antenna to the computer. If the replacement FM Tuner Antenna works, the original set may be damaged.
Page 98: E-Sata Troubleshooting
2Troubleshooting Procedures 2.25 E-SATA Troubleshooting START Perform E-SATA device check (Procedure 1) Is E-SATA transmission ok? Perform diagnostic check (Procedure 2) E-SATA port and transmission are not Was an E-SATA problem detected? faulty. Continue troubleshooting - refer to Figure 2.1 Perform connection and replacement check (Procedure 3) Replace system board...
Page 99 2Troubleshooting Procedures Procedure 3: Connection and replacement check Procedure 1 E-SATA device check Connect an E-SATA device to the computer’s E-SATA port, then boot the computer for Windows Vista. The computer should automatically detect the E-SATA device. Check whether the device can transmit data to the computer. If the device is able to communicate with the computer, the problem may be intermittent or connections may be faulty.
Page 100: Felica Troubleshooting
2Troubleshooting Procedures 2.26 Felica Troubleshooting START Felica connection check (Procedure 1) Felica replacement check (Procedure 2) Replace system board Figure 2-25 Felica troubleshooting process Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual...
Page 101 2Troubleshooting Procedures To determine if the computer’s built-in Felica is functioning properly, perform the following procedures. Figure 2-25 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: Felica connection check Procedure 2: Felica replacement check Procedure 1 Felica connection check The Felica is connected via the Felica FPC to the system board.
Page 102: Uwb Troubleshooting
2Troubleshooting Procedures 2.27 UWB Troubleshooting S T A R T P e r f o r m U W B A n t e n n a c o n n e c t i o n c h e c k ( P r o c e d u r e 1 ) D o e s r e p l a c e m e n t U W B R e p l a c e U W B...
Page 103 2Troubleshooting Procedures Procedure 1: UWB Antenna connection check Procedure 2: UWB SG setting check Procedure 3: UWB Module connection check Procedure 1 UWB Antenna connection check Use windows application to check device can work fine or not. If an error is located, make sure The UWB Antenna may be damaged or the connections may be loose.
Page 104: Troubleshooting
2Troubleshooting Procedures 2.28 3G Troubleshooting S T A R T P e rf o r m d ia g n o s tic te s t (P r o c e d u re 1 ) 3 G s y s te m is n o t fa u lty .
Page 105 2Troubleshooting Procedures Procedure 1 Connector and replacement check The 3G antenna, 3G unit or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks. Check 1 Make sure that the 3G antenna is firmly connected to the 3G module (refer to Chapter 4 for instructions) and that the 3G module is securely slotted into the system board.
Page 106: Chapter 3 Tests And Diagnostics
3 Tests and Diagnostics Chapter 3 Tests and Diagnostics Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 107 3. Tests and Diagnostics Contents The Diagnostic Test ......................3 Executing the Diagnostic Test..................... 4 Display Configuration ......................8 Audio sound Test......................... 9 Fan ON/OFF Test......................10 Main Battery Charge Test ....................11 FDD Test ........................…12 Memory Check ........................14 Keyboard Test ........................
Page 108: The Diagnostic Test
3 Tests and Diagnostics 3.1 The Diagnostic Test This chapter explains how to use the Test & Diagnostic program to test the functions of the (Base on Bradford 10AR/10ARG T&D version 1.0) hardware modules. The Test & Diagnostic Program is stored on the T&D diskettes. The program consists of a series of tests that run automatically when the Diagnostics Program items are selected and executed.
Page 109: Executing The Diagnostic Test
3. Tests and Diagnostics 3.2 Executing the Diagnostic Test DOS is required to run the DIAGNOSTICS PROGRAM. To start the DIAGNOSTIC PROGRAM, follow these steps: Insert the diagnostics USB disk drive and turn on the computer. (The diagnostics diskette contains the Free-DOS boot files.) And then follow the instructions for T&D program installed in USB driver) The T&D Program can run single test by you press corresponsive English letter of test item, and it also asks you if you like to copy test log file to USB disk as reference at the end of test(s).
Page 110 3 Tests and Diagnostics The below display will show up at the beginning of T&D program If the test result passes, the following display will show up: Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 111 3. Tests and Diagnostics If an error is detected and a test fails, the following message displays: Then press any key for next actions – the below display presented if copying test log file onto diskette is necessary. This action will be executed when “Y” key pressed. Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 112 3 Tests and Diagnostics It will skip this process if “N” key pressed. And then it will check if it’s necessary to leave this program. Program will quit when “Y” key pressed and it will go back main menu for next test if “N” key pressed. Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 113: Display Configuration
3. Tests and Diagnostics Display Configuration This Item will show the unit configuration. It includes:  CPU (CPU type)  DDRAM SIZE  Panel ID  HDD1 type & capacity (Vendor ID. Model .Firmware)  VRAM size / VGA CHIP TYPE ...
Page 114: Audio Sound Test
3 Tests and Diagnostics 3.4 Audio sound test The audio sound test allows the user to aurally confirm the speaker functions. And the speaker will send out music during test. NOTE: Remember to tune up the volume as “Maximum” before this test starts. Buffalo only have one speaker, no need test Left/Right Speaker The screen should display as below, indicating whether the test is passed or failed after the question.
Page 115: Fan On/Off Test
3. Tests and Diagnostics 3.5 Fan ON/OFF Test The fan test allows the user to test aurally whether the fan is working. And follow the below procedures for this test:  The computer will let the fan be “ON” after any key pressed. Feel the wind or listen the rotating sound to check whether the fan is working or not.
Page 116: Main Battery Charge Test
3. Tests and Diagnostics 3.6 Main Battery Charge Test NOTE: The AC adaptor should be connected to successfully run this test . 75W with 19V DC for UMA SKU . 120W with 19V DC for discrease SKU This test shows and measures the main battery: ...
Page 117: Fdd Test
3. Tests and Diagnostics 3.7 Main Battery Change Test 3. 7 FDD Test NOTE: Before running the FDD test, prepare a formatted work diskette (1.44 MB). Need to insert FDD when power on machine. Otherwise the Floppy can not be detected. The Floppy Disk Test includes three subtests of the: 1.
Page 118: Memory Check
3. Tests and Diagnostics 3.8 Memory check This test will check if the computer’s Memory Frequency and Size is correct in every slot. Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 119: Keyboard Test
3 Tests and Diagnostics 3. 9 Keyboard Test The keyboard test checks the all keys function. NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test. Before keyboard test starts, the keyboard matrix code should be chosen as below display: 1.
Page 120 3. Tests and Diagnostics US Keyboard Japan keyboard Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 121 3 Tests and Diagnostics UK keyboard Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 122: Mouse (Pad) Test
3. Tests and Diagnostics NOTE: The “Fn” key cannot be tested in the keyboard test. To determine whether the “Fn” key is working correctly, press “Fn+F6 ” or “Fn+F7 ” keys to check if LCD display brightness change gradually. 3.10 Mouse (Pad) Test The Mouse test allows the user to select and assign values to the following, using the Touch Pad or “Tab”...
Page 123: Lcd Pixels Mode Test
3. Tests and Diagnostics It will indicate whether the subtests pass or fail after three questions. NOTE: The above figure has three compartments although the Touch Pad installed may only have two buttons. In this case, the central compartment in the figure does not correspond to any button.
Page 124: Magnetic Switch Test
3. Tests and Diagnostics 3.12 Magnetic Switch Test The Magnetic switch test checks the Magnetic function of the unit. When LCD cover closed, the Magnetic should enable to turn off the display. Follow below steps to run this test: 1. Close the LCD cover. 2.
Page 125 3. Tests and Diagnostics 2>. If the Magnetic switch test pass, it will show below display: Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 126: Lan Test
3. Tests and Diagnostics 3.13 LAN Test The LAN test checks the LAN full-duplex environment. NOTE: LAN loopback needs to plug in before test begins. And LAN information will show on the test screen:  IO Base – Port: A000H ...
Page 127 3. Tests and Diagnostics The screen should display as below, indicating whether the subtests pass or fail when finished. Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 128 3. Tests and Diagnostics If an error is detected and a test fails, the following message displays: Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 129: Rtc Test
3. Tests and Diagnostics 3.14 RTC Test Checks the computer’s RTC (Real Time Clock) and calendar functions by comparing the DOS and CMOS values. The test runs automatically. The screen should display as below, indicating whether the test is passed or failed when finished. Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 130: Button Test
3. Tests and Diagnostics 3.15 BUTTON TEST NOTE: Only for five buttons SKU. The tool for five buttons SKU, the Screen would display as below: Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 131 3. Tests and Diagnostics Mechanical type buttons x 8 to relate with above showed. BUTTON A  ECO BUTTON B Quick start BUTTON C  Play/Pause BUTTON D  FR BUTTON D  FF BUTTON D  Mute BUTTON D  Volume - BUTTON D ...
Page 132 3. Tests and Diagnostics 3.16 1 HDD Test The HDD test allows the user to verify the 1 HDD ok or not. First, please select HDD test method, Screen would display as below: After you select the method, then input password: “hard disk”, if input password is Right, the screen would display as below: If input password is wrong, the screen would display as below: Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 133 3. Tests and Diagnostics The screen will display as below picture to show the subtest is passed or failed when finished: If it is show the picture as below, it means HDD function is OK If the picture shows as below, it means he HDD function is NG Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 134: Read Dmi
3. Tests and Diagnostics 3.17 Read DMI Compal write Toshiba Part No (version), Toshiba Serial No (Serial No), Product Name, OEM string and UUID, If you want to double check the DMI data, please select Read DMI item, the figure below will be displayed:...
Page 135: Write Dmi
3. Tests and Diagnostics 3.18 Write DMI When you want to write DMI data, please select which data you want to write, the figure below will be displayed: 1. Write OME string Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 136 3. Tests and Diagnostics 2. Write Version 3. Write Serial 4. Write Product After write OK, you should reboot the system that can make the setting effective, or you can write next data before reboot system, the figure below will displayed: Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 137 3. Tests and Diagnostics NOTE: should input correct DMI data, and should reboot the system that can make the setting effective. Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 138: Sensor Test
3. Tests and Diagnostics 3. 19 3D Sensor Test This test will check 3D Sensor function by your computer successful or not.  NOTE: Steps 1 Keep test unit on platform which must be a flat horizontal surface, then click enter to test Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 139 3. Tests and Diagnostics  NOTE: Steps 2 Keep test unit vertical with platform, then click to test  NOTE: Steps 3 Turn run 90 degree whirl, then click enter to test Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 140 3. Tests and Diagnostics  NOTE: Steps 4 Go on Turn run 90 degree whirl, then click enter to test  NOTE: Step5 Go on Turn run 90 degree whirl, then click enter to test Check test result as below picture, PASS will show “OK”, FAIL will show “NG”. Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 141 3. Tests and Diagnostics Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 142 3. Tests and Diagnostics Satellite A500D / Satellite A505D / Satellite A507D / Satellite Pro Series T&D...
Page 143 Chapter 4 Replacement Procedures...
Page 144 4 Replacement Procedures Chapter 4 Contents General ........................4-1 Safety Precautions ..................4-2 Before You Begin................... 4-4 Disassembly Procedures................. 4-5 Assembly Procedures ..................4-5 Tools and Equipment ..................4-6 Screw Tightening Torque................4-6 Colors of Screw Shanks ................. 4-7 Symbols of Screws on the Laptop Body ............4-7 Symbol examples ...................
Page 145 4 Replacement Procedures Installing the Keyboard Cover and Keyboard..........4-24 Logic Upper Assembly..................4-25 Removing the Logic Upper Assembly ............4-25 Installing the Logic Upper Assembly ............4-27 4.10 Power Board......................4-28 Removing the Power Board ................. 4-28 Installing the power switch board ..............4-28 4.11 Speakers .......................
Page 146 4 Replacement Procedures Installing the VGA Board and VGA Thermal Module ........ 4-41 4.19 CPU and Thermal Module ................... 4-42 Removing the CPU and Thermal Module............ 4-42 Installing CPU and Thermal Module ............4-43 4.20 Display Assembly ....................4-45 Removing the Display Assembly..............4-45 Installing the Display Assembly ..............
Page 147 4 Replacement Procedures Figures Figure 4.1 Removing the Battery Pack ................4-8 Figure 4.2 Removing the HDD door ................4-10 Figure 4.3 Removing the HDD from the HDD bay ............4-11 Figure 4.4 Removing the HDD plate................4-11 Figure 4.5 Removing the RAM door................
Page 148 4 Replacement Procedures Figure 4.32 Removing the VGA Board................4-40 Figure 4.33 Reapply the Shinetsu 7726 grease on the thermal module and remove any release papers ..............4-41 Figure 4.34 Removing the Thermal Module spring screws ..........4-42 Figure 4.35 Removing the CPU ..................
Page 149 4 Replacement Procedures Figure 4.60 Removing the LVDS cable from the LCD module ........4-61 Figure 4.61 Installing the LCD Hinge Assembly............4-62 Figure 4.62 Installing the LCD Module from the LCD cover assembly (high-end model)..................4-63 Figure 4.63 Installing the LCD Module from the LCD cover assembly (low-end model)...................
Page 151: General
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures General This chapter explains how to disassemble the laptop and replace Field Replaceable Units (FRUs). Some replacement procedures may not require you to remove all the surrounding FRUs to replace only one FRU.
Page 152: Safety Precautions
DANGER: Always use the original batteries or replacement batteries authorized by Toshiba. Batteries other than those differ in specifications and are incompatible with the laptop. They may burst or explode. To avoid leakage of alkaline solutions, never heat or disassemble the battery packs.
Page 153 For AC input, be sure to use the AC adapter and AC power cable that come with your laptop or Toshiba-recommended equivalents. To avoid the risk of electrical shock, make sure that all the replacement components meet the specifications of the laptop and that all the cables and connectors are fastened securely.
Page 154: Before You Begin
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Before You Begin Before you begin to disassemble the laptop, keep in mind the precautions and advice in this section. Always begin disassembly by removing the AC adapter and battery pack. Remove the optional parts and accessories as well.
Page 155: Disassembly Procedures
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Disassembly Procedures The cable connectors come in these two basic types:  Pressure plate connectors  Normal pin connectors To remove a pressure plate connector, pull up the tabs on either side of the connector's plastic pressure plate and gently pull the cable out of the connector.
Page 156: Tools And Equipment
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Tools and Equipment For your safety and that of other people in the working environment, it is strongly recommended that you use electrostatic discharge (ESD) equipment. The proper use of this equipment will ensure successful repair work and reduce the costs for repairing damaged components.
Page 157: Colors Of Screw Shanks
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Colors of Screw Shanks For easy identification of the correct screws, the screw shanks are colored according to their lengths, as follows:  Screws of an odd-numbered length Blue ...
Page 158: Figure 4.1 Removing The Battery Pack
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Battery Removing the Battery Pack Remove the battery pack according to the following procedures and Figure 4.1. CAUTION: When handling the battery packs, use care not to short circuit the terminals. Do not drop, hit, twist, or bend the battery packs.
Page 159: Installing The Battery Pack
Always dispose of the battery packs as required by local ordinances or regulations. Use only replacement batteries recommended by Toshiba. NOTE: Visually check the battery's terminals. If they are dirty, clean them with a dry cloth.
Page 160: Figure 4.2 Removing The Hdd Door
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Removing the HDD CAUTION: Do not press on the top or bottom of the drive. Applying such pressure can either corrupt the data in the drive or damage the drive. Remove the HDD (hard disk drive) according to the following procedures and Figures 4.2 and 4.3.
Page 161: Figure 4.3 Removing The Hdd From The Hdd Bay
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Pull the tab right to remove the HDD module. Figure 4.3 Removing the HDD from the HDD bay NOTE: Do not disassemble the HDD pack when it is working normally. Disassemble or replace the HDD pack only if it fails.
Page 162: Installing The Hdd
4 Replacement Procedures Error! Style not defined. Error! Style not defined. CAUTION: Do not apply pressure to the top or bottom of the drive. Installing the HDD Install the HDD according to the following procedures. CAUTION: To avoid damage, always hold the HDD only by its sides. 1.
Page 163: Figure 4.5 Removing The Ram Door
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Memory Removing the Optional Memory Remove the optional memory according to the following procedures and Figure 4.5 after checking that the laptop is turned off. CAUTION: Remove the optional memory after turning off the laptop. If this is violated, the laptop or memory can be damaged.
Page 164: Figure 4.6 Removing The Ram From The Connectors
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4. Spread out the two memory lock latches so that the memory pops up. Please follow the procedure as shown in Figure 4.6. Figure 4.6 Removing the RAM from the connectors 5.
Page 165: Figure 4.7 Removing The Uwb Module
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures UWB Module Removing the UWB Module Remove the UWB module according to the following procedures and Figure 4.7. 1. Detach the antenna on the UWB card. 2. Disconnect two antenna cables and remove two M2x4 screws that secure the UWB card. 3.
Page 166: Figure 4.8 Removing The Modem Card
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Modem Card / FM Tuner Removing the Modem Card Remove the modem card according to the following procedures and Figure 4.8. 1. Remove two M2.5x3 screws that secure the modem card. 2.
Page 167: Figure 4.9 Removing The Fm Tuner
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Removing the FM Tuner Remove the FM Tuner and FM jack according to the following procedures and Figure 4.9. 1. Remove two M2.5x3 screws from the FM tuner. 2. Detach the two cables from the front and back of the FM tuner. Figure 4.9 Removing the FM Tuner Installing the Modem Card Install the modem card according to the following procedures.
Page 168 4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing the FM Tuner 1. Attach the cable on the back of the FM Tuner. 2. Seat the FM Tuner in the correct position on the motherboard and attach the cable on the front of the FM Tuner to the motherboard.
Page 169: Figure 4.10 Removing The Odd Bay Module
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Removing the ODD Bay Module NOTE: The installation and removal procedures are the same for all the modules that can be installed in the ODD bay. See the appropriate sections for the disassembly procedures of specific modules.
Page 170: Figure 4.11 Removing The Bracket From The Odd Drive
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing the ODD Bay Module Install the ODD bay module according to the following procedures. 1. Place the ODD bay module in the correct position and slide it in. 2.
Page 171 Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Assembling the ODD Drive Assemble the ODD drive according to the following procedures. 1. Seat the bracket in the correct position. 2. Secure them with two M2×3 screws. Satellite A500D Maintenance Manual 4-21...
Page 172: Figure 4.12 Removing Two Screws From The Battery Lodging
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Keyboard Cover and Keyboard Removing the Keyboard Cover and Keyboard Remove the Keyboard Cover and Keyboard according to the following procedures and Figures 4.12, 4.13, 4.14 and 4.15. 1. Close the laptop and turn over. Remove two M2x4 screws from inside the battery lodging. M2x4*2 Figure 4.12 Removing two screws from the battery lodging 2.
Page 173: Figure 4.13 Removing The Keyboard Cover
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Figure 4.13 Removing the keyboard cover 4. Remove four M2x3 screws. M2x3*4 Figure 4.14 Removing screws from the keyboard Satellite A500D Maintenance Manual 4-23...
Page 174: Figure 4.15 Removing The Keyboard
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 5. Lift the keyboard up and detach the cable on the back of the keyboard from the motherboard. Figure 4.15 Removing the keyboard Installing the Keyboard Cover and Keyboard Install the keyboard cover and keyboard according to the following procedures.
Page 175: Figure 4.16 Removing The Screws From The Bottom Of The Laptop
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Logic Upper Assembly Removing the Logic Upper Assembly Remove the logic upper assembly according to the following procedures and Figure 4.16, 4.17 and 4.18. 1. Turn the laptop upside down and remove the following 17 screws: ...
Page 176: Figure 4.17 Removing Eight Screws From The Laptop
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 2. Turn to the front and remove the following screws:  Five M2.5x8 screws  Three M2.5x5 screws M2.5x5*3 M2.5x8*5 Figure 4.17 Removing eight screws from the laptop. Satellite A500D Maintenance Manual 4-26...
Page 177: Figure 4.18 Detaching Cables From The Laptop
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 3. Detach eight connectors: one Power board FFC, one Control Panel FFC, two Speaker cables, one Fingerprinter FFC, one LED Board cable, one Bluetooth cable and one TouchPad cable as shown in Figure 4.18. Figure 4.18 Detaching cables from the laptop 4.
Page 178: Figure 4.19 Removing The Power Board
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.10 Power Board Removing the Power Board Remove the power board according to the following procedures and Figure 4.19. 1. Remove two M2.5x4 screws from the power board. 2. Separate the power board from the logic upper assembly. M2.5x4*2 Figure 4.19 Removing the power board Installing the power switch board...
Page 179: Figure 4.20 Removing The Speakers
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.11 Speakers Removing the Speakers Remove the Speakers according to the following procedures and Figure 4.20. 1. Hold the speaker in place and then remove four special M2.5x6 screws from the left and right speaker.
Page 180: Figure 4.21 Removing The Bluetooth Card
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.12 Bluetooth Card Removing the Bluetooth card Remove the Bluetooth card according to the following procedures and Figure 4.21. 1. Remove the Bluetooth cable from the Bluetooth card. 2. Press down the latch and push the Bluetooth card in the direction indicated in the figure 4.21 and slide the Bluetooth card out.
Page 181: Figure 4.22 Removing The Screws From The Touchpad Bracket
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.13 Touchpad Bracket, Touchpad Boards and Fingerprint Board Removing the Touchpad Bracket, Touchpad Boards and Fingerprint Board Remove the Touchpad bracket, Touchpad boards (the button board and switch board) and Fingerprint board according to the following procedures and Figures 4.22, 4.23.
Page 182: Figure 4.23 Removing The Touchpad Boards And Fingerprint Board
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 5. Pull the Fingerprint board up to remove it from the logic upper assembly. M2.5x3*1 M2.5x4*1 Figure 4.23 Removing the Touchpad boards and Fingerprint board Installing the Touchpad Bracket, Touchpad Boards and Fingerprint Board/Touchpad Switch Board Install the Touchpad bracket, the Touchpad boards (the button and switch board) and Fingerprint board according to the following procedures.
Page 183: Figure 4.24 Removing The Led Board
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.14 LED board Removing the LED Board To remove the LED board from the logic lower assembly: 1. Remove one M2.5x4 screw and remove one cable from the motherboard as described in Figure 4.24 below.
Page 184: Figure 4.25 Removing The Thermal Fan From The Logic Lower Assembly
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.15 Thermal Fan Removing the Thermal Fan Remove the thermal fan according to the following procedures and Figure 4.25. 1. Detach the cable from the motherboard. 2. Remove one M2.5x8 screw from the thermal fan. Remove the thermal fan cable. 3.
Page 185: Figure 4.26 Removing The Wlan Card
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.16 WLAN Card Removing the WLAN Card Remove the WLAN Card according to the following procedures and Figure 4.26. 1. Remove two M2x4 screws from the WLAN Card. 2. Remove the WLAN Card from the motherboard. M2x4*2 Figure 4.26 Removing the WLAN Card Installing the WLAN card...
Page 186: Figure 4.27 Removing Motherboard From Logic Lower Assembly
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.17 Motherboard Removing the Motherboard Remove the motherboard according to the following procedures. 1. Remove one M2.5x4 screw and five cables from the logic lower assembly as indicated by arrows in Figure 4.27.
Page 187: Figure 4.28 Removing The Dc_In Conn And Cable
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Remove the DC_IN CONN and cable out of the logic lower assembly from right to left, as shown in Figure 4.28. Figure 4.28 Removing the DC_IN CONN and cable 3.
Page 188: Figure 4.30 Align The Dp Conn, S/Pdif Conn, Audio Conn And Rj45 Conn
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing the Motherboard Install the motherboard according to the following procedures. 1. Before seating the motherboard on the logic lower assembly, pull out the Left USB cable and LDVS cable to avoid being pressed. 2.
Page 189: Figure 4.31 Installing The Dc-In Jack
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 3. Put the DC_IN CONN in the lower DC_IN trough and route the cable from left to right under the cable-fixed Rib as shown in Figure 4.31. Figure 4.31 Installing the DC-in jack 4.
Page 190: Figure 4.32 Removing The Vga Board
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.18 VGA Board and VGA Thermal Module (Optional) Removing the VGA Board and VGA Thermal Module Remove the VGA board and thermal module according to the following procedures and Figures 4.32, 4.33.
Page 191: Figure 4.33 Reapply The Shinetsu 7726 Grease On The Thermal Module And Remove Any Release Papers
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the VGA Board and VGA Thermal Module Install the VGA board and thermal Module according to the following procedures. 1. Reapply Shinetsu 7762 grease on the VGA thermal module as shown in Figure 4.33. If you use one new VGA thermal module, remove the release papers on the thermal pads first.
Page 192: Figure 4.34 Removing The Thermal Module Spring Screws
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.19 CPU and Thermal Module Removing the CPU and Thermal Module Remove the CPU and the CPU thermal module according to the following procedures and Figures 4.34, 4.35. CAUTION: When removing the thermal module, keep the following in mind: The thermal module can become very hot during operation.
Page 193: Figure 4.35 Removing The Cpu
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures CAUTION: When removing the CPU, keep the following in mind: The CPU can become very hot during operation. Be sure to let it cool down before starting repair work. 3.
Page 194: Figure 4.36 Reapply The Shinetsu 7726 Grease On The Thermal Module And Remove Any Release Papers
4 Replacement Procedures Error! Style not defined. Error! Style not defined. CAUTION: When installing the thermal module, keep the following in mind: Be sure to confirm the correct position for the module. Secure the relevant screws on the motherboard according to the number sequence sealed on the thermal module.
Page 195: Figure 4.37 Removing The Display Assembly
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.20 Display Assembly Removing the Display Assembly CAUTION: Use care to avoid the antenna cable being caught between the display assembly and the laptop. Remove the display assembly according to the following procedures and Figure 4.37. 1.
Page 196: Figure 4.38 Removing The Lcd Bezel Assembly From The Low-End Model
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.21 LCD Bezel Assembly Removing the LCD Bezel Assembly The LCD comes in two different models: a high-end assembly model and a low-end assembly model. Remove the LCD bezel assembly of each model according to the following procedures. For Low-end Model 1.
Page 197: Figure 4.39 Peel Off The Bezel
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Peel off the bezel from left and right side as shown in Figure 4.39. Figure 4.39 Peel off the bezel 3. Pull out the bezel hinge wall from the cover hinge wall as shown in Figure 4.40. Figure 4.40 Pull out the hinge wall 4.
Page 198: Figure 4.41 Remove The Bezel
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 5. Push the bezel from the left and right side as shown in Figure 4.41 and remove the bezel from the display assembly. Figure 4.41 Remove the bezel For High-end Model 1.
Page 199: Figure 4.43 Wrap The Flat Blade Screwdriver With Tape
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Wrap the flat blade screwdriver with three layers of tape. Figure 4.43 Wrap the flat blade screwdriver with tape 3. Press the bezel hinge wall and cover hinge wall as indicated in Figure 4.44. Figure 4.44 Press the hinge wall Satellite A500D Maintenance Manual 4-49...
Page 200: Figure 4.45 Pry Up The Bezel Hinge Wall
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4. When pressing the hinge wall, use the flat blade screwdriver to pry up the bezel hinge wall as indicated in Figure 4.45 to release the first hook on the right side. Figure 4.45 Pry up the bezel hinge wall 5.
Page 201: Figure 4.47 Push The Right Side Of The Bezel Upward
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 6. Hold the hinge wall with your left hand, and push the right side of the bezel upward with right hand thumb as indicated in Figure 4.47. Figure 4.47 Push the right side of the bezel upward Satellite A500D Maintenance Manual 4-51...
Page 202: Figure 4.48 Push The Left Side Of The Bezel Upward
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 7. Hold the hinge wall with your right hand, and push the left side of the bezel upward with left hand thumb as indicated in Figure 4.48. Figure 4.48 Push the left side of the bezel upward Satellite A500D Maintenance Manual 4-52...
Page 203: Figure 4.49 Release Hooks From The Bottom Of The Bezel
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 8. Release the hooks from the bottom left and bottom right of the bezel with the wrapped screwdriver as shown in Figure 4.49. Figure 4.49 Release hooks from the bottom of the bezel 9.
Page 204: Figure 4.51 Release The Hooks From The Upper Side Of The Bezel
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 10. Release the hooks on the upper side of the bezel from left to right with the wrapped screwdriver as indicated in figure 4.51. Figure 4.51 Release the hooks from the upper side of the bezel 11.
Page 205: Figure 4.52 Press The Bezel Hinge Wall
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the Display Mask Install the LCD bezel assembly according to the following procedures. 1. Seat the LCD bezel assembly in the correct position. 2. For the low-end model, press the bezel hinge wall against the cover hinge wall as shown in Figure 4.52.
Page 206: Figure 4.54 Press The Left And Right Side Of The Bezel For The Low-End Model/Press The
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4. For the low-end model, press the left and right side of the bezel as shown in Figure 4.54. For the high-end model, press and secure the hooks on the left and right side of the bezel. Figure 4.54 Press the left and right side of the bezel for the low-end model/ Press the hooks on the left and right side of the bezel for the high-end model...
Page 207: Figure 4.56 Removing The Inverter Board
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.22 LCD Module and Inverter Board Removing the LCD Module and Inverter Board Remove the LCD module and the inverter board according to the following procedures and Figures 4.56, 4.57, 4.58, 4.59 and 4.60. 1.
Page 208: Figure 4.57 Removing The Lcd Module From The Lcd Cover Assembly (High-End Model)
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 2. a. For the high-end model, remove eight M2.5x4 screws securing the LCD module according to the sequence indicated in the Figure 4.57. M2.5x4*8 Figure 4.57 Removing the LCD Module from the LCD cover assembly (high-end model) Satellite A500D Maintenance Manual 4-58...
Page 209: Figure 4.58 Removing The Lcd Module From The Lcd Cover Assembly
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures b. For the low-end model, remove six M2.5x4 screws securing the LCD module according to the sequence indicated in the Figure 4.58. M2.5x4*6 Figure 4.58 Removing the LCD Module from the LCD cover assembly (low-end model) 3.
Page 210: Figure 4.59 Removing The Lcd Hinge Assembly
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4. Remove six M2x3 screws according to the sequence indicated in the Figure 4.59, and then remove the LCD hinge assembly. M2x3*6 Figure 4.59 Removing the LCD Hinge Assembly 5.
Page 211: Figure 4.60 Removing The Lvds Cable From The Lcd Module
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 6. Remove the tape and LVDS cable connector. Then detach the LVDS cable. Figure 4.60 Removing the LVDS cable from the LCD module NOTE: Integrated Circuits (ICs) are fragile. Use extreme care not to apply pressure to the ICs along the edges of the LCD module.
Page 212: Figure 4.61 Installing The Lcd Hinge Assembly
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing the LCD Module and Inverter Board Install the inverter board according to the following procedures. 1. Turn the LCD module cover and place it face down on a protective surface such as a foam pad.
Page 213: Figure 4.62 Installing The Lcd Module From The Lcd Cover Assembly (High-End Model)
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 5. Seat the LCD module in the correct position in the LCD cover assembly. Secure it to the LCD cover assembly with eight M2.5x4 screws for the high-end model, or with six M2.5x4 screws for the low-end model, according to the sequence indicated in Figure 4.62 and Figure 4.63.
Page 214: Figure 4.63 Installing The Lcd Module From The Lcd Cover Assembly (Low-End Model)
4 Replacement Procedures Error! Style not defined. Error! Style not defined. M2.5x4*6 Figure 4.63 Installing the LCD Module from the LCD cover assembly (low-end model) 6. Seat the inverter board in correct position and connect two cables to the two ends of the inverter board.
Page 215: Figure 4.64 Not To Pinch Codes Beside Hinges (High-End Model)
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures NOTE: Be careful not to pinch codes beside hinges. Figure 4.64 Not to pinch codes beside hinges (high-end model) Figure 4.65 Not to pinch codes beside hinges (low-end model) Satellite A500D Maintenance Manual 4-65...
Page 216: Figure 4.66 Removing The Cmos Board And Mic (High-End Model)
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.23 CMOS Board and MIC Removing the CMOS Board and MIC Remove the CMOS Board and MIC according to the following procedures and Figure 4.66 and 4.67. 1. Disconnect the CMOS cable from the CMOS module connector and remove the CMOS board.
Page 217: Figure 4.67 Removing The Cmos Board And Mic (Low-End Model)
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Figure 4.67 Removing the CMOS board and MIC (low-end model) 2. Lift the MIC cable from the LCD cover assembly. Installing the CMOS Board and MIC Install the CMOS Board and MIC according to the following procedures. 1.
Page 218: Figure 4.68 Removing The Left Usb Board From The Logic Lower Assembly
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.24 Left USB Board Removing the USB Board on the Left Side Remove the left USB board according to the following procedures and Figure 4.68. 1. Remove the USB board from the left side of the logic lower assembly using one M2.5x4 screw.
Page 219: Figure 4.69 Wrap The Flat Blade Screwdriver With Tape
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.25 Right USB Board Removing the Right USB Board on the Right Side Remove the Right USB board according to the following procedures and Figure 4.69. 1. Wrap a flat balde screwdriver with three layers of tape. Figure 4.69 Wrap the flat blade screwdriver with tape 2.
Page 220: Figure 4.70 Wrap The Flat Blade Screwdriver With Tape
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 3. Tear the FFC cable up from the logic lower assembly. Figure 4.70 Wrap the flat blade screwdriver with tape 4. Pry up the right USB Board from the right side with a flat blade screwdriver wrapped with three layers of tape.
Page 221 Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the Right USB Board Install the Right USB board according to the following procedures. 1. Seat the USB board in the correct position on the right side of the logic lower assembly. 2.
Page 222: Appendix A Handling The Lcd Module
Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling it to prevent damaging it. 1. When installing the LCD module in the display assembly, make sure that you seat it so that it is properly aligned and maximum visibility of the display is maintained.
Page 223 3. If the panel’s surface gets dirty or moist, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a soft cloth and then wipe the panel’s surface.
Page 224 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge.
Page 225 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below its specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9.
Page 226 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization. [CONFIDENTIAL] Satellite A500D/Pro A500D Series Maintenance Manual...
Page 227: Appendix B Board Layout
Appendix B Appendix B Board Layout B.1 System Board Top View JUSBB1 JPOWER JBLG PJP1 JSPKR JSPKL JWLAN JTOUCH JUSBB2 JFAN JLVD JCAM JLIGHT JMIC JFEL JEXP JLED Figure B-1 System Board Layout (Top) [CONFIDENTIAL] SatelliteA500D/Pro A500D Maintenance Manual...
Page 228 B.2 System Board Bottom View PJP2 JDDRH JGPS JDDRL JHDD0 JMDC JCRT / JDP JBCAS1 JLAN JNAND JHDMI JESATA JODD JEXMIC JLINE JSSD JMXM JREAD JCPU Figure B-2 System Board Layout (Bottom) Table B-1 System Board ICs (top and bottom) [CONFIDENTIAL] Satellite A500D/Pro A500D Maintenance Manual...
Page 229 Number Name North bridge AMD RS780/RX781 Clock Generator SLG8SP626VTR South bridge AMD SB700 KB926QFD3(EC) BIOS ROM ALC272-GR JMB385(CARD READ) RTL8111DL G-sensor Table B-2 System Board Connectors (top and bottom) Number Name JCPU CPU Socket JFAN Fan conn. JDDRH, JDDRL DDRII conn. JCRT CRT conn.
Page 230 JLED LED/B conn. CapSensor/B conn. FMTuner/B conn. JESATA eSATA conn. JHDMI HDMI conn JLAN LAN conn. JLINE Headphones conn. JEXMIC External MIC conn. JLIGHT Light Pipe conn JLVDS LVDS conn. JLINE HeadPhone/LINE Out JACK conn JGPS GPS conn. JMDC MDC conn JMXM MXM conn JNAND...
Page 231: Appendix C Pin Assignments
Appendix C Pin Assignments System Board JFAN Table C-1 FAN I/F pin assignments (3-pin) Pin No. Signal name Pin No. Signal Name +FAN1 FAN_SPEED1 Table C-2 FM I/F pin assignments (10-pin) Pin No. Signal name Pin No. Signal Name +3VS +3VS FM_I2CCLK FM_I2CDAT...
Page 232 LCD_TZCLK- LCD_TXOUT1- LCD_TXOUT2+ LCD_EDID_CLK LCD_TXOUT2- LCD_EDID_DATA +LCDVDD_R LCD_TZOUT0+ +LCDVDD_R LCD_TZOUT0- +3VS LCD_TZOUT1+ LCD_TZOUT1- +LCD_INV LCD_TZOUT2+ +LCD_INV LCD_TZOUT2- +LCD_INV +LCD_INV BKOFF# JCRT Table C-4 CRT pin assignments (15-pin) Pin No. Signal name Pin No. Signal Name RED_L GREEN_L BLUE_L +CRT_VCC D_DDCDATA HSYNC VSYNC D_DDCCLK...
Page 233 HDMI_R_CK- HDMI_CEC HDMI_SCLK HDMI_SDATA +HDMI_5V_OUT HDMI_HPD JHDD0 Table C-6 1 HDD I/F pin assignments (22-pin) Pin No. Signal name Pin No. Signal Name SATA_C_TX1+ SATA_C_TX1- SATA_C_RX1- SATA_C_RX1+ +3VS +3VS +3VS +5VS +5VS +5VS JODD Table C-7 SATA ODD I/F pin assignments (13-pin) Pin No.
Page 234 JESATA Table C-8 1st eSATA/USB I/F pin assignments (11-pin) Pin No. Signal name Pin No. Signal Name +USB_VCCB USB20_N2_R_ USB20_P2_R_ SATA_C_TX2+ SATA_C_TX2- SATA_C_RX2- SATA_C_RX2+ Table C-9 Bluetooth Connector pin assignments (10-pin) Pin No. Signal name Pin No. Signal Name +3VS +BT_VCC WLAN_BT_DATA BT_RST#...
Page 235 Pin No. Signal name Pin No. Signal Name +CAM_VDD USB20_N9_R USB20_P9_R C.12 JWLAN Table C-12 Wi-Fi/WiMax Connector pin assignments (52-pin) Pin No. Signal name Pin No. Signal Name +3VS WLAN_BT_DATA WLAN_BT_CLK +1.5VS CLKREQ_MCARD2# CLK_PCIE_MCARD2# CLK_PCIE_MCARD2 XMIT_OFF# PLT_RST# PCIE_PTX_C_IRX_N2 +3VS PCIE_PTX_C_IRX_P2 +1.5VS SMB_CK_CLK1 PCIE_ITX_C_PRX_N2...
Page 236 C.13 JEXP Table C-13 New Card Connector pin assignments (26-pin) Pin No. Signal name Pin No. Signal Name USB20_N5 USB20_P5 CP_USB# SMB_CK_CLK0 SMB_CK_DAT0 +1.5VS_CARD +1.5VS_CARD EC_SWI#_R +3VALW_CARD PERST# +3VS_CARD +3VS_CARD CLKREQ# EXP_CPPE# CLK_PCIE_NCARD# CLK_PCIE_NCARD PCIE_PTX_C_IRX_N0 PCIE_PTX_C_IRX_P0 PCIE_ITX_C_PRX_N0 PCIE_ITX_C_PRX_P0 C.14 JLAN Table C-14 LAN Connector pin assignments (14-pin) Pin No.
Page 237 +5VALW +5VS DC_IN POWER_LED SUSPEND_LED HDD_LED CR_LEDCON BATT_FULL_LED# BATT_LOW_LED# C.16 JGPS Table C-16 GPS Connector pin assignments (52-pin) Pin No. Signal name Pin No. Signal Name +3VS XBCLKM BCCDET +1.5VS CLKREQ_MCARD1# +UIM_PWR UIM_DATA CLK_PCIE_MCARD1# UIM_CLK CLK_PCIE_MCARD1 UIM_RESET COMMON BCRSTM TV_DET BCPWON 3G_OFF# PLT_RST#...
Page 238 +3VS C.17 JDDRL, JPDDRH Table C-17 SODIMM I/F pin assignments (200-PIN) (1/4) Pin No. Signal name Pin No. Signal Name VREF DQS0# DQS0 DQ12 DQ13 DQS1# DQS1 CK0# Table C-17 SODIMM I/F pin assignments (200-PIN) (2/4) Pin No. Signal name Pin No.
Page 239 DQ18 DQ22 DQ19 DQ23 DQ24 DQ28 DQ25 DQ29 DQS3# DQS3 DQ26 DQ30 DQ27 DQ31 CKE0 NC/CKE1 NC/A15 NC/A14 Table C-17 SODIMM I/F pin assignments (200-PIN) (3/4) Pin No. Signal name Pin No. Signal Name A10/AP RAS# CAS# ODT0 NC/S1# NC/A13 [CONFIDENTIAL] SatelliteA500D/Pro A500D Maintenance Manual...
Page 240 NC/ODT1 DQ32 DQ36 DQ33 DQ37 DQS4# DQS4 DQ38 DQ34 DQ39 DQ35 DQ44 DQ40 DQ45 DQ41 DQS5# DQS5 DQ42 DQ46 DQ43 DQ47 DQ48 DQ52 DQ49 DQ53 Table C-17 SODIMM I/F pin assignments (200-PIN) (4/4) Pin No. Signal name Pin No. Signal Name NC,TEST CK1# DQS6#...
Page 241 DQ57 DQ61 DQS7# DQS7 DQ58 DQ59 DQ62 DQ63 VDDSPD C.18 JMIC Table C-18 Internal Microphone Connector pin assignments (2-pin) Pin No. Signal name Pin No. Signal Name INT_MIC C.19 JLINE Table C-19 HEADPHONE Connector pin assignments (10-pin) Pin No. Signal name Pin No.
Page 242 CAPS_LED# +3VS KSI1 KSI6 KSI5 KSI0 KSI4 KSI3 KSI2 KSI7 KSO15 KSO12 KSO11 KSO10 KSO9 KSO8 KSO13 KSO7 KSO6 KSO14 KSO5 KSO3 KSO4 KSO0 KSO1 KSO2 KSO17 KSO16 +3VS C.21 JCS Table C-21 FUN/B connector pin assignments (10P-pin) Pin No. Signal name Pin No.
Page 243 C.23 JREAD Table C-23 CARD READER connector pin assignments (40P-pin) Pin No. Signal name Pin No. Signal Name XDCD0#_SDCD# XDWP#_SDWP# +VCC_OUT XD_SD_D7 XD_SD_D6 XD_SD_D5 XD_SD_D4 XD_SD_MS_D3 XD_SD_MS_D2 XD_SD_MS_D1 XD_SD_MS_D1 SDCMD_MSBS_X XD_SD_MS_D0 DWE# XD_SD_MS_D1 XD_SD_D7 XD_SD_MS_D0 XD_SD_D6 XD_SD_MS_D2 SDCLK +VCC_OUT XDCD1#_MSCD# XD_SD_D5 XD_SD_MS_D3 SDCMD_MSBS_X...
Page 244 C.25 JSPKL Table C-25 SPKL connector pin assignments (4P-pin) Pin No. Signal name Pin No. Signal Name SPK_L1 SPK_L2 C.26 JSPKR Table C-26 SPKR connector pin assignments (4P-pin) Pin No. Signal name Pin No. Signal Name SPK_R1 SPK_R2 C.27 JTOUCH Table C-27 T/P connector pin assignments (4P-pin) Pin No.
Page 245 C.29 JBLG Table C-29 KEYBOARD BACKLIGHT connector pin assignments (4P-pin) Pin No. Signal name Pin No. Signal Name +5VS_LED C.30 JDP Table C-30 Display Port connector pin assignments (20P-pin) Pin No. Signal name Pin No. Signal Name DP_R_TXD0+ DP_R_TXD0- DP_R_TXD1+ DP_R_TXD1- DP_R_TXD2+ DP_R_TXD2-...
Page 246 C.32 JLIGHT Table C-32 Light Pipeconnector pin assignments (4P-pin) Pin No. Signal name Pin No. Signal Name +5VS L_LED# KSI6 KSO0 C.33 JMDC Table C-33 MDC pin assignments (12P-pin) Pin No. Signal name Pin No. Signal Name +3VALW HDA_SDOUT_MDC +3VALW HDA_SYNC_MDC HDA_SDIN1 HDA_RST#_MDC...
Page 247 +MXM_B+ +1.8VS_MXM +MXM_B+ RUNPWROK +5VALW_MXM PCIE_GTX_C_MRX_N15 PCIE_GTX_C_MRX_P15 PCIE_MTX_C_GRX_N15 PCIE_MTX_C_GRX_P15 PCIE_GTX_C_MRX_N14 PCIE_GTX_C_MRX_P14 PCIE_MTX_C_GRX_N14 PCIE_MTX_C_GRX_P14 PCIE_GTX_C_MRX_N13 PCIE_GTX_C_MRX_P13 PCIE_MTX_C_GRX_N13 PCIE_MTX_C_GRX_P13 PCIE_GTX_C_MRX_N12 PCIE_GTX_C_MRX_P12 PCIE_MTX_C_GRX_N12 PCIE_MTX_C_GRX_P12 PCIE_GTX_C_MRX_N11 PCIE_GTX_C_MRX_P11 PCIE_MTX_C_GRX_N11 PCIE_MTX_C_GRX_P11 PCIE_GTX_C_MRX_N10 PCIE_GTX_C_MRX_P10 PCIE_MTX_C_GRX_N10 PCIE_MTX_C_GRX_P10 PCIE_GTX_C_MRX_N9 PCIE_GTX_C_MRX_P9 PCIE_MTX_C_GRX_N9 PCIE_MTX_C_GRX_P9 PCIE_GTX_C_MRX_N8 PCIE_GTX_C_MRX_P8 PCIE_MTX_C_GRX_N8 PCIE_MTX_C_GRX_P8 PCIE_GTX_C_MRX_N7 PCIE_GTX_C_MRX_P7 PCIE_MTX_C_GRX_N7 PCIE_MTX_C_GRX_P7 PCIE_GTX_C_MRX_N6 PCIE_GTX_C_MRX_P6...
Page 248 PCIE_MTX_C_GRX_P6 PCIE_GTX_C_MRX_N5 PCIE_GTX_C_MRX_P5 PCIE_MTX_C_GRX_N5 PCIE_MTX_C_GRX_P5 PCIE_GTX_C_MRX_N4 PCIE_GTX_C_MRX_P4 PCIE_MTX_C_GRX_N4 PCIE_MTX_C_GRX_P4 PCIE_GTX_C_MRX_N3 PCIE_GTX_C_MRX_P3 PCIE_MTX_C_GRX_N3 PCIE_MTX_C_GRX_P3 PCIE_GTX_C_MRX_N2 PCIE_GTX_C_MRX_P2 PCIE_MTX_C_GRX_N2 PCIE_MTX_C_GRX_P2 PCIE_GTX_C_MRX_N1 PCIE_GTX_C_MRX_P1 PCIE_MTX_C_GRX_N1 PCIE_MTX_C_GRX_P1 PCIE_GTX_C_MRX_N0 PCIE_GTX_C_MRX_P0 PCIE_MTX_C_GRX_N0 PCIE_MTX_C_GRX_P0 CLK_PCIE_VGA# CLK_PCIE_VGA PLT_RST# EC_SMB_DA2 EC_SMB_CK2 VGA_CRT_R VGA_CRT_HSYNC VGA_CRT_G VGA_CRT_VSYNC VGA_CRT_CLK VGA_CRT_B VGA_CRT_DATA VGA_LCD_TZCLK- VGA_LCD_TZCLK+ [CONFIDENTIAL] C-18 SatelliteA500D/ProA500D Maintenance Manual...
Page 249 VGA_SPDIF VGA_AUXN VGA_LCD_TZOUT2- VGA_AUXP VGA_LCD_TZOUT2+ VGA_LCD_TZOUT1- VGA_LCD_TZOUT1+ VGA_LCD_TZOUT0- VGA_LCD_TZOUT0+ VGA_DP3- VGA_LCD_TXCLK- VGA_DP3+ VGA_LCD_TXCLK+ DP_HPD VGA_DP0- VGA_LCD_TXOUT2- VGA_DP0+ VGA_LCD_TXOUT2+ VGA_DP1- VGA_LCD_TXOUT1- VGA_DP1+ VGA_LCD_TXOUT1+ VGA_DP2- VGA_LCD_TXOUT0- VGA_DP2+ VGA_LCD_TXOUT0+ VGA_HDMI_CLK- VGA_LCD_EDID_DATA VGA_HDMI_CLK+ VGA_LCD_EDID_CLK VGA_ENVDD VGA_HDMI_TXD2- VGA_HDMI_TXD2+ VGA_ENBKL VGA_HDMI_DATA [CONFIDENTIAL] SatelliteA500D/Pro A500D Maintenance Manual C-19...
Page 250 VGA_HDMI_TXD1- VGA_HDMI_CLK VGA_HDMI_TXD1+ VGA_HDMI_TXD0- +3VS_MXM VGA_HDMI_TXD0+ +3VS_MXM +3VS_MXM C.35 JNAND Table C-35 NAND pin assignments (52-PIN) Pin No. Signal name Pin No. Signal Name +3VS +1.5VS CLK_PCIE_MCARD3# CLK_PCIE_MCARD3 UWB_OFF# PLT_RST# PCIE_PTX_C_IRX_N4 +3VS PCIE_PTX_C_IRX_P4 +1.5VS PCIE_ITX_C_PRX_N4 PCIE_ITX_C_PRX_P4 +3VS +3VS +1.5VS [CONFIDENTIAL] C-20 SatelliteA500D/ProA500D Maintenance Manual...
Page 251 +3VS C.36 JSSD Table C-36 SSD pin assignments (16-PIN) Pin No. Signal name Pin No. Signal Name SATA_C_TX0+ SATA_C_TX0- SATA_C_RX0- SATA_C_RX0+ +3VS +3VS C.37 JUSBB1 Table C-37 USB LEFT pin assignments (6-PIN) Pin No. Signal name Pin No. Signal Name +USB_VCCC +USB_VCCC USB20_N4_R...
Page 252 USB20_P1_R [CONFIDENTIAL] C-22 SatelliteA500D/ProA500D Maintenance Manual...
Page 253 Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp [CONFIDENTIAL] Satellite 500D/Pro A500D Series Maintenance Manual...
Page 254 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] Satellite A500D/Pro A500D Series Maintenance Manual...
Page 255 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl(L) Alt (L) Space ALT (R) Ctrl(R)  Home   PgUp PgDn  [CONFIDENTIAL] Satellite A500D/Pro A500D Series Maintenance Manual...
Page 256 Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Keytop Note Make Break Make Break PrintSc Pause — — — — Notes: 1. * Scan codes differ by mode. 2. * Scan codes differ by overlay function. 3.
Page 257 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Make Break Make Break E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 E0 AA E0 53 E0 D3 E0 2A E0 F0...
Page 258 Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Make Break Make Break E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 E0 F0 12 E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 E0 F0 12...
Page 259 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Keytop Make Break Make Break (–) Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc Common Ctrl  Shift ...
Page 260 Table D-7 No.126 key scan code Key top Shift Code set 1 Code set 2 Make Make Pause Common Ctrl *: This key generates only make codes. [CONFIDENTIAL] Satellite A500D/Pro A500D Series Maintenance Manual...
Page 261 Appendix E Key Layout United Status (US) Keyboard Figure US keyboard Traditional Chinese (CH) Keyboard Figure CH keyboard 3. Thai (TI) Keyboard...
Page 262 Figure TI keyboard 4. Korean (KO) Keyboard Figure KO keyboard 5. United Kingdom (UK) Keyboard...
Page 263 Figure UK keyboard 6. US International (UI) Keyboard Figure UI keyboard 7. Hebrew (HB) Keyboard...
Page 264 Figure HB keyboard 8. Danish (DM) Keyboard Figure DM keyboard 9. Swiss (SW) Keyboard...
Page 265 Figure SW keyboard 10. Arabic (ARE) Keyboard Figure ARE keyboard 11. Czech (CZ) Keyboard...
Page 266 Figure CZ keyboard 12. Russian (RU) Keyboard Figure RU keyboard 13. Portuguese (PO) Keyboard...
Page 267 Figure PO keyboard 14. Slovakian (SL) Keyboard Figure SL keyboard 15. Italian (IT) Keyboard...
Page 268 Figure IT keyboard 16. French (FR) Keyboard Figure FR keyboard 17. German (GR) Keyboard...
Page 269 Figure GR keyboard 18. Greek (GK) Keyboard Figure GK keyboard 19. Hungarian (HG) Keyboard...
Page 270 Figure HG keyboard 20. Spanish (SP) Keyboard Figure SP keyboard 21. Turkish (TR) Keyboard...
Page 271 Figure TR keyboar 22. Turkish F (TF-F) Keyboard Figure TF-F keyboard 23. Swedish (SD) Keyboard...
Page 272 Figure SD keyboard 24. Belgian (BE) Keyboard Figure BE keyboard 25. Yugoslavian (YU) Keyboard...
Page 273 Figure YU keyboard 26. Norwegian (NW) Keyboard Figure NW keyboard 27. Scandinavian (ND) Keyboard...
Page 274 Figure ND keyboard 28. Canadian Multinational (AC) Keyboard Figure AC keyboard 29. Canadian Bilingual (CB) Keyboard...
Page 275 Figure CB keyboard 30. Romania (RO) Keyboard Figure RO keyboard 31. Bulgaria (BU) Keyboard...
Page 276 Figure BU keyboard 32. Japanese (JP) Keyboard Figure JP eyboard...
Page 277 Torque Part number DISCRIPTION (kg-cm) Q’ty MA0000060G0 LCD PANEL TO LCD BREAKET(H/L) 1.2~1.5 MA000007JG0 LCD HINGE TO LCD COVER(H) 2.5~3.0 MA000007JG0 LCD HINGE TO LCD COVER(L) 2.5~3.0 MA0000062G0 LCD BEZEL TO LCD BRK TO LCD COVER(H) 2.5~3.0 MA0000062G0 LCD BEZEL TO LCD BRK TO LCD COVER(L) 2.5~3.0 MA0000060G0 INVERTER TO LCD COVER...
Page 278 Torque Part number DISCRIPTION (kg-cm) Q’ty MA0000060G0 KEYBOARD TO LOGIC 1.5~2.0 MACA25001G0 KEYBOARD COVER TO LOGIC 1.5~2.0 MA000007JG0 SYSTEM LED BOARD TO LOGIC 2.5~3.0 MA000007JG0 L USB BOARD TO LOGIC 2.5~3.0 MA000005WG0 MB TO LOGIC 2.5~3.0 MA000007JG0 LOW BATTERY HOUSING TO UPPER 2.5~3.0 MA000007JG0 TV TUNER CABLER...
Page 279: Appendix G Reliability
Appendix G Appendix G Reliability The following table shows MTBF (Mean Time Between Failures) for each component. Table G-1 MTBF Component Time (hours) 10,000 Keyboard 60,000 300,000 Optical (DVD/CD) drive 60,000 AC adaptor 60,000 [CONFIDENTIAL] Satellite A500D/Pro A500D Series Maintenance Manual...

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Satellite pro a500d series

Toshiba Satellite A500D Series Maintenance Manual

Table of Contents

Table of Contents

Chapter 1 Hardware Overview

Chapter 2 Troubleshooting Procedures

Table of Contents

Chapter 3 Tests and Diagnostics

Chapter 3 Tests and Diagnostics

Chapter 4 Replacement Procedures

Appendix A Handling the Lcd Module

Appendix B Board Layout

Appendix C Pin Assignments

Appendix G Reliability

Quick Links

Chapters

Troubleshooting

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Summary of Contents for Toshiba Satellite A500D Series

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Table of Contents