Software
Hardware
Before using a peripheral device or application software that is not an
authorized Toshiba part or product, make sure the device or software can be
used with your computer. Use of incompatible devices may cause injury or
may damage your computer.
Hardware and system checklist
This section discusses problems caused by your computer's hardware or attached
peripherals. Basic problems may occur in the following areas:
n
System start-up
Self test
n
n
Power
n
Password
n
Keyboard
Internal display panel
n
n
Hard disk drive
n
D VD Super Multi Double Layer drive
n
USB floppy diskette drive
n
ExpressCard
SD/SDHC memory card
n
n
Pointing Device
User 's Manual
The problems may be caused by your software
or disc. If you cannot load a software package,
the media may be damaged or the program might
be corrupted. Try loading another copy of the
software.
If an error message appears while you are
using a software package, check the software
documentation. These documents usually include
a problem solving section or a summary of error
messages.
Next, check any error messages in the operating
system documentation.
If you cannot find a software problem, check your
hardware.
First run through the items in the preliminary
checklist above. If you still cannot correct
the problem, try to identify the source. The
next section provides checklists for individual
components and peripherals.
n
Fingerprint Sensor
USB device
n
n
eSATA device
n
Additional memory module
n
Sound system
Volume control dial
n
n
External monitor
n
Modem
n
LAN
n
Wireless LAN
Bluetooth
n
n
Recovery Discs
Troubleshooting
9-3