Welcome Thank you for purchasing a Turbo Stick from Bell. This Turbo Stick will enable you to connect to the Internet. This guide provides an overview of your new Turbo Stick and details on how to configure your computer for use with this Turbo Stick. Getting started System requirements Inserting your Bell SIM card...
Getting started Before installing your Turbo Stick, please ensure you have the following: A Bell wireless account with a Mobile Internet plan. (If you don’t have an account or a Mobile Internet plan, speak with a Bell account representative to get set up.) An active Bell SIM card.
System Requirements To install and operate your Turbo Stick, ensure your computer has the following system resources: WINDOWS Microsoft® Windows XP (SP 2 & 3, 32/64 bit), Operating system Windows Vista™ (SP 1 & 2, 32/64 bit) with 500 MHz CPU, or Windows 7 (32/64-bit) with 1 GHz CPU Card slot 1 USB 1.1 or 2.0 port...
Inserting your Bell SIM card Your Turbo Stick requires an activated Bell SIM card to function. If the SIM card was not inserted at the time of purchase, please insert it now, as described below. 1. Slide the back cover to remove it from the Turbo Stick. 2.
Preparing Your Computer for Installation 1. Ensure your antivirus and firewall programs are set to allow software installation. 2. Ensure you have Administrator Rights and the user name and password – check your computer’s Help files for details on this feature.
Installation Installing your Turbo Stick is easy, simply follow these instructions. If you have a current version of Mobile Connect on your computer, the version on your Turbo Stick will uninstall the current version automatically before installing the new one. Insert your Turbo Stick into a USB port.
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The installation process may take several minutes to complete with no progres shown on the progress bar – please be patient. Select Finish to complete the installation. Once the installation is complete, you may need to restart your computer. If a restart is not required, Mobile Connect will launch automatically.
Start-up With your Turbo Stick inserted, double-click on the Mobile Connect icon from your desktop. Mobile Connect will initialize, scan for your Turbo Stick, and the main program window will appear with “Bell high-speed network is available.” Click “Connect.” IMPORTANT Once a connection has been established, the application may open your web browser and load a predetermined URL.
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Mobile Connect will initialize, scan for your Turbo Stick, and the main program window will appear when Bell service is found. When you try to connect, Mobile Connect will check if your Turbo Stick and account have been activated on the Bell network. Your Turbo Stick must be activated and in an area with network coverage to operate on the Bell Mobility data network.
Using your Turbo Stick From the Mobile Connect main program window, you can establish a network connection and view the connection status. SOME OF THE KEY INDICATORS AND BUTTONS INCLUDE: A. Connect/Disconnect button Connect or disconnect from the network. B. Signal strength indicator Graphically illustrated network signal status.
Hardware overview USB Connector Slider SIM/USIM card slot LED Indicator MicroSD card slot USB Connector Connects the Turbo Stick to a PC. Ensure to always slide in the USB connector while your Turbo Stick is not in use. Slider Extends or retracts the USB connector. LED indicator Provides connection status.
Inserting and removing your Turbo Stick from your computer Now that the Mobile Connect software is installed on your computer, your Turbo Stick can be inserted or removed at any time. As an external device, your Turbo Stick is vulnerable to damage during transport.
Unblocking a SIM card Some SIM cards will be provisioned with a Personal Identification Number (PIN) which locks user access to your Turbo Stick. When using a locked SIM card, you may be asked to enter the PIN number. Service providers frequently limit the number of incorrect PIN entry attempts.
Troubleshooting Below is a list of LED indicator lights which outline the status of your Turbo Hub. LED COLOR SERVICE LED STATE DESCRIPTION Green Blinking twice Powered on every 3s Blinking once Registering with a 2G network. every 3s Solid Connected to a 2G network.
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Troubleshooting continued Below is a list of common error messages and possible solutions regarding the use of your Turbo Stick. SOLUTION SYMPTOMS Relocate the entire computer to a different area. Intermittent connectivity Coverage maps are available at bell.ca/coverage and/or low throughput. Bell does not show in the Service may not be available in your location.
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Troubleshooting continued SOLUTION SYMPTOMS The LED indicator on Your Turbo Stick may not be inserted properly. Remove your Turbo Stick is not lit. and firmly reinsert your Turbo Stick into the USB port. The SIM card may be missing or incorrectly inserted. Remove your Turbo Stick and SIM card and carefully reinsert.
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Product meets current FCC Radio Frequency Exposure Guidelines. FCC Equipment ID: QISCP12. IC: 6369A-E182E. Additional details within and at http://www.fcc.gov/oet/fccid. Huawei E182E USB Slider Data Stick. Huawei Technologies Canada Co., LTD. Phone Number: 1-877-4-HUAWEI. Website: www.huawei.com. Email: SupportCanada@huawei.com. All Rights Reserved.