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Motorola W208 Service Manual
Motorola W208 Service Manual

Motorola W208 Service Manual

Dual band wireless telephone motorola w208; w209
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Level 1-2 Service Manual
W208/W209
Dual Band Wireless Telephone
W208/W209
GSM 900/1800
GSM 850/1900

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Table of Contents
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Summary of Contents for Motorola W208

  • Page 1 Level 1-2 Service Manual W208/W209 Dual Band Wireless Telephone W208/W209 GSM 900/1800 GSM 850/1900...
  • Page 2: Table Of Contents

    Manual Test Mode Commands ..................27 Troubleshooting Chart ......................28 Programming: Software Upgrade and Flexing ..............29 Part Number Charts (W208) ......................30 Exploded View Diagram ..................... 30 Exploded View Parts List ....................31 Part Number Charts (W209) ......................32 Exploded View Diagram .....................
  • Page 3 Table of Contents W208/W209 Aug.15, 2006...
  • Page 4: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.
  • Page 5: Computer Program Copyrights

    Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.
  • Page 6: Warranty Service Policy

    Product Support The customer's original phones will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited Transceiver component). Motorola High Tech Centers will perform level 4 (full component) repairs.
  • Page 7: Parts Replacement

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.
  • Page 8: Specifications

    Level 1-2 Service Manual Specifications General Functions Specification Dimensions 108mm x 44mm x 14.9mm Weight 78grams (with battery) LCD Display 65K Color TFT, Active Area: 27.264mm x 27.264mm, Hardware pixels: 128 x 128 Band GSM900/1800 or GSM850/PCS1900 Battery 850 mAh Li Ion Battery Product type BAR type Antenna...
  • Page 9 W208/W209 Transmitter Functions Specification RF Power Output 33 dBm typical GSM850/GSM900 30 dBm typical DCS1800/PCS1900 Output Impedance 50 ohms nominal Spurious Emissions -36 dBm from 0.1 to 1GHz, -30 dBm from 1 to 4 GHz Receiver Functions Specification Receiver Sensitivity...
  • Page 10: Product Overview

    Level 1-2 Service Manual Product Overview The Motorola W208/W209 features a global system for mobile communications wireless interface technology. It also features a simplified icon and graphical user interface (UI) for easier operation in addition to short message service text messaging (SMS), speed dialing, quick dialing, an alarm, a calculator, games, and an address book.
  • Page 11 W208/W209 Caller Line Identification Upon receipt of a call, the calling party's phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed. If there is no phone book entry, the incoming phone number will be displayed. In the event that no caller identification information is available, an incoming call message is displayed.
  • Page 12: General Functions

    Level 1-2 Service Manual General Functions Controls, Indicators, and Input/Output (I/O) Connectors The W208/W209 phone's controls are located on the front side of the device and on the keyboard as shown in below. Indicators icons are displayed on the LCD. Power Connector Port Earpiece Port to insert the charger.
  • Page 13 When you plug the headset to your phone, the icon dis- Headset Indicator plays. LINE Indicator indicates your phone is using LINE 1 or LINE 2. Figure 2. W208/W209 Display Icon Indicators Aug.15, 2006...
  • Page 14: User Interface Menu Structure

    Level 1-2 Service Manual User Interface Menu Structure The table below shows a portion of the W208/W209 telephone menu structure. Menu Map Messages Setting Menu • Create message • Call Forward • Voicemail • Phone Status • Inbox • In-Call Setup •...
  • Page 15: Battery Function

    Tools and Test Equipment The table below lists the tools and test equipment used on C139 telephones. Use either the listed items or equivalents. Table 1: General Test Equipment and Tools Motorola Part Number Description Application See Table 6 Charger...
  • Page 16: Disassembly

    Level 1-2 Service Manual 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or FAX (800) 622-6210. Internationally, AAD can be reached by calling (847) 538-8023 or by fax (847) 576-3023.
  • Page 17: Removing And Replacing The Battery

    W208/W209 Removing and Replacing the Battery All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.
  • Page 18: Removing And Replacing The Sim Card

    Level 1-2 Service Manual Click the battery into place, then slip the battery cover over it. Removing and Replacing the SIM Card Remove the battery. Remove the SIM from its holder by sliding it in the direction shown below. Figure 7. Removing the SIM card To replace, carefully slide the SIM into position in its socket.
  • Page 19 W208/W209 Pull open the top of the front housing. Figure 9. Use a flat wedge tool to pry the case open along the central seam beginning in the higher left hand corner and sliding down and around to disengage the hooks. Repeat this for the right hand side.
  • Page 20 Level 1-2 Service Manual Remove the front housing. Figure 11. Removing the front housing (Optional) Remove and replace the rubber keypad. It slips out of the front housing. Figure 12. Removing the rubber keypad To replace, simply snap the front and back halves together again. Aug.15, 2006...
  • Page 21: Removing And Replacing The Transceiver Board, Back Housing, And Vibrator Module

    W208/W209 Removing and Replacing the Transceiver Board, Back Housing, and Vibrator Module Remove the front housing. Disengage the both side hooks which help to secure the transceiver board to the rear housing, and then pop it out. Figure 13. Disengaging the side hooks In the rear housing component, gently pry out the vibrator module.
  • Page 22: Removing And Replacing The Antenna Module, Microphone

    Level 1-2 Service Manual Removing and Replacing the Antenna Module, Microphone Remove the transceiver board, the vibrator module, and the rear housing. Gently snap the antenna away from the transceiver board. Figure 15. Removing the antenna module (Optional) Remove and replace the speak. Figure 16.
  • Page 23: Removing And Replacing The Lcd Screen

    W208/W209 Carefully pry off the microphone component. Figure 17. Removing the microphone Removing and Replacing the LCD Screen Remove the antenna module as described earlier. Gently pry the LCD screen away from the Transceiver board. Six hooks hold it in place (three on each side).
  • Page 24: Removing And Replacing The Lcd Shielding Case

    Level 1-2 Service Manual Removing and Replacing the LCD Shielding Case Remove the LCD screen as described earlier. Gently pry the LCD shielding case away from the LCD screen. Shielding case Figure 19. Pry the LCD shielding case away (Optional) Remove and Replace the receiver. Figure 20.
  • Page 25: Subscriber Identity Module (Sim) And Identification Label

    The MSN is an individual unit identity number and remains with the unit throughout its life. • The MSN can be used to log and track a phone on Motorola's Service Center Database. • The MSN is divided into 4 sections as shown in Figure 21.
  • Page 26 Level 1-2 Service Manual Table 2: IMEI Number Breakdown Serial Number Check Digit NNXXXXXX ZZZZZZ Where Type Allocation Code, formerly known as Type Approval Code Reporting Body Identifier (BABT or CTIA) XXXXXX Type Identifier (defined by BABT or CTIA) ZZZZZZ Individual unit serial number Phase 1 = 0.
  • Page 27: Troubleshooting

    W208/W209 Troubleshooting Manual Test Mode Motorola W208/W209 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM/DCS/PCS test SIM must be used.
  • Page 28: Troubleshooting Chart

    Level 1-2 Service Manual Troubleshooting Chart Table 4: Level 1 and 2 Troubleshooting Chart Symptom Probable Cause Verification and Remedy 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.
  • Page 29: Programming: Software Upgrade And Flexing

    W208/W209 Table 4: Level 1 and 2 Troubleshooting Chart (Continued) Symptom Probable Cause Verification and Remedy 7. Telephone will not recognize or accept SIM card defective. Check the SIM card contacts for dirt. Clean if SIM card. necessary, and check if fault has been cleared.
  • Page 30: Part Number Charts (W208)

    Level 1-2 Service Manual Part Number Charts (W208) The following section provides a reference for the parts associated with W208 telephones. Exploded View Diagram Figure 22. W208 Exploded View Diagram Aug.15, 2006...
  • Page 31: Exploded View Parts List

    W208/W209 Exploded View Parts List Table 5: W208 Exploded View Parts List Part Item Number Description Specification Number 2220432301W KUF4323-013031 6*1.5 -41dB ψ 2240071103W RECEIVER SDRP0711KJ01-F2-G AAC 3930408012W SPR-VIB 4*L8 1.3V LA4-459ED COPAL ψ 7630001552W TD015THEA6 128*128 65K TOPPOLY 2250160808W...
  • Page 32: Part Number Charts (W209)

    Level 1-2 Service Manual Part Number Charts (W209) The following section provides a reference for the parts associated with W209 telephones. Exploded View Diagram Figure 23. W208 Exploded View Diagram Aug.15, 2006...
  • Page 33: Exploded View Parts List

    W208/W209 Exploded View Parts List Table 6: W209 Exploded View Parts List Part Item Number Description Specification Number 7701750001W KUF4323-013220 6*1.5 -41dB ψ 2220432301W RECEIVER SDRP0711KJ01-F2-G AAC 2300H85001W SPR-VIB 4*L8 1.3V LA4-459ED COPAL ψ 2240071103W TD015THEA6 128*128 65K TOPPOLY 2240071103W...
  • Page 34: Accessories

    Level 1-2 Service Manual To order parts please use the following Link: https://servicelink3.motorola.com (Password is required) For information on ordering parts please contact EMEA at +49 461 803 1638. Accessories Table 7: List of Accessories Description Part Number Power Solutions...
  • Page 35 W208/W209 Aug.15, 2006...
  • Page 36: Index

    Level 1-2 Service Manual Index Index About Audience 5 Conventions 6 Scope 5 Accessories and Aftermarket Division 7 Alert Type Indicator 13 Audience 5 Back Housing Removing and Replacing 21 Battery Disposal 17 Function 15 Operation 15 Removing and Replacing 17 Battery Gauge 15 Battery Level Indicator 13 Call Forward Indicator 13...
  • Page 37 Index W208/W209 Headset Connector Port 12 Headset Indicator 13 In Use Indicator 13 Indicators 12 Input/Output (I/O) Connectors 12 International Mobile Station Equipment Identity (IMEI) 25 Number Breakdown 25 LCD Shielding Case Removing and Replacing 24 Left Soft Key 12...
  • Page 38 Level 1-2 Service Manual Index Right Soft Key 12 Roam Indicator 13 Scope 5 Send/Answer Key 12 Signal Strength Indicator 13 SIM Card 25 Identification Label 25 International Mobile Station Equipment Identity (IMEI) 25 Mechanical Serial Number 25 Removing and Replacing 18 SIM Toolkit™...
  • Page 39 Index W208/W209 Index-4 Aug.15, 2006...
  • Page 40 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. All other product or service names are the property of their respective owners. ® Reg. U.S. Pat. & Tm. Off. © 2005 Motorola, Inc.

This manual is also suitable for:

W209

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