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Dell OptiPlex 3020M Owner's Manual
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Dell OptiPlex 3020M Owner's Manual

Dell OptiPlex 3020M Owner's Manual

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See also: Troubleshooting Manual , Owner's Manual
Dell OptiPlex 3020M
Owner's Manual
Regulatory Model: D08U
Regulatory Type: D08U001

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Summary of Contents for Dell OptiPlex 3020M

  • Page 1 Dell OptiPlex 3020M Owner's Manual Regulatory Model: D08U Regulatory Type: D08U001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.

  • Page 3: Table Of Contents

    Installing the Dell OptiPlex Micro Vertical Stand ..............13 Installing the Dell OptiPlex Micro Console with DVD-RW ........17 Installing the Dell OptiPlex Micro All-in-One Mount Behind the Monitor ....................23 List of Compatible Monitor Models 3 Removing and Installing Components............24 ...........................
  • Page 4 Jumper Settings ....................... 47 System and Setup Password ..............48 Assigning a System Password and Setup Password ..........48 Deleting or Changing an Existing System and/or Setup Password ....................... 49 Disabling a System Password 5 Specifications...................... 50 6 Contacting Dell....................54...

  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 6: Turning Off Your Computer

    CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets. Press and hold the power button while the computer is unplugged to ground the system board.

  • Page 7: After Working Inside Your Computer

    Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.

  • Page 8: Installing The Accessories

    Installing the Accessories This section provides detailed information on how to install the following accessories: • Power Adapter • Dell OptiPlex Micro Dual VESA Mount • Dell OptiPlex Micro VESA Mount • Dell OptiPlex Micro Vertical Stand • Dell OptiPlex Micro Console with DVD-RW •...

  • Page 9: Installing The Dell Optiplex Micro Dual Vesa Mount

    Installing the Dell OptiPlex Micro Dual VESA Mount Recommended Screws: Screw Type Used in M4 x L10 mm, Pan head screw Monitor Prerequisite: Install the power adapter. Align the dual VESA mount behind the monitor and tighten the screws to secure the dual VESA mount to the monitor.
  • Page 10 Slide the power adapter case through the grooves at the bottom of the dual dual VESA mount to lock Connect all the cables and antenna to the computer.

  • Page 11: Installing The Dell Optiplex Micro Vesa Mount

    Tighten the screws to secure the arm stand to the dual VESA mount. Installing the Dell OptiPlex Micro VESA Mount Recommended Screws: Screw Type Used in M4 x L10 mm, Pan head screw Monitor...

  • Page 12: Installing The Dell Optiplex Micro Vertical Stand

    Slide the power adapter case through the grooves at the bottom of the VESA mount to lock it. b. Connect all the cables and install antenna to the computer. Installing the Dell OptiPlex Micro Vertical Stand Align the computer on the vertical stand and ensure the tab on the vertical stand fits into the groove...

  • Page 13: Installing The Dell Optiplex Micro Console With Dvd-Rw

    Installing the Dell OptiPlex Micro Console with DVD-RW Recommended Screws: Screw Type Used in ST4 x 13 mm, Wooden screw Wooden table Perform the following steps as shown in the illustration: a. Loosen the screws that secure the cover to the optical drive console [1].
  • Page 14 Perform the following steps as shown in the illustration: a. Slide the computer into the slot [1]. b. Tighten the screw to secure the computer to the optical drive console [2]. Perform the following steps as shown in the illustration: a.
  • Page 15 Route the USB cables through the cable management clip and connect them to the computer. Close the cable management clip. Perform the following steps as shown in the illustration: a. Prepare the wooden table by installing screws for mounting the optical drive console. b.
  • Page 16 Install the antenna to the optical drive console. Perform the following steps as shown in the illustration: a. Slide and insert the cover to its position [1]. b. Tighten the screws to secure the cover to the chassis [2].

  • Page 17: Installing The Dell Optiplex Micro All-In-One Mount Behind The Monitor

    Installing the Dell OptiPlex Micro All-in-One Mount Behind the Monitor Recommended Screws: Screw Type Used with M4 X L8 mm, pitch 0.7 mm, self- PUZ plate without thread screw tapping screw holes— Dell P,U,PU,UZ- series monitors M4 X L8 mm, pitch 0.5 mm,...
  • Page 18 M3 X L8 mm, pitch 0.5 mm, self- E Plate without thread screw tapping screw holes— Dell E-series monitors M3 X L8 mm, pitch 0.35 mm, E Plate with thread screw holes— machine screw Dell E-series monitors U Plate — Universal monitors Perform the following steps as shown in the illustration: a.
  • Page 19 Perform the following steps as shown in the illustration: a. Slide the computer into the slot [1]. b. Rotate the screw in clockwise direction to secure the computer to the chassis [2]. Perform the following steps as shown in the illustration: a.
  • Page 20 Perform the following steps as shown in the illustration: a. Cut the strap of power adapter cable [1]. b. Slide the power adapter into the slot [2]. c. Route the cable through the clip [3]. Perform the following steps as shown in the illustration: a.
  • Page 21 Align the PUZ plate to the bottom of monitor and tighten the screws. Perform the following steps as shown in the illustration: a. Slide and lock the chassis to the PUZ plate [1]. b. Rotate the screw in clockwise direction to secure the computer [2]. c.
  • Page 22 Perform the following steps as shown in the illustration: a. Connect all the cables to the computer. b. Slide the cover to its original position [1]. c. Tighten the screws to secure the cover to the chassis [2].

  • Page 23: List Of Compatible Monitor Models

    List of Compatible Monitor Models E-Plate P/U-Plate and UZ-Plate U-Plate E1715S P1914S Supports all monitor models that are not compatible with E-Plate / PUZ-Plate displays. E1914H P2014H E2014H P2214H E2015Hv P2314H E2214H / E2214Hv P2714H E2215Hv P2715Q E2314H UP2414Q E2414H UP3214Q E2715H UZ2215H...

  • Page 24: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Front and Back View Figure 1. Front and Back View power button or power light hard-drive activity light headset connector microphone connector Wi-Fi antenna connector (optional) serial and PS2 connector (optional)

  • Page 25: Installing The Cover

    Perform the following steps as shown in the illustration: a. Remove the screw that secures the cover to the computer [1]. b. Slide the cover outwards [2]. c. Lift the cover up to remove it from the computer [3]. Installing the Cover Align the cover to its original position on the computer.

  • Page 26: Removing The Processor Fan Module

    Removing the Processor Fan Module Follow the procedures in Before Working Inside Your Computer. Remove the cover. Perform the following steps as shown in the illustration: a. Press the securing tabs on the sides [1]. b. Slide the processor fan module outwards [2]. c.

  • Page 27: Installing The Processor Fan Module

    Installing the Processor Fan Module Connect the speaker and fan cable to the connectors on the system board. Place the processor fan module on the slot and slide it until it is secured. Install the cover. Follow the procedures in After Working Inside Your Computer.

  • Page 28: Removing The Hard Drive

    Follow the procedures in After Working Inside Your Computer. Removing the Hard Drive Follow the procedures in Before Working Inside Your Computer. Remove the cover. Perform the following steps as shown in the illustration: a. Press the securing tabs to release the hard-drive assembly [1]. b.

  • Page 29: Installing The Hard Drive

    Installing the Hard Drive Insert the hard drive into the hard-drive bracket. Align and place the hard-drive assembly to its slot on the computer. Install the cover. Follow the procedures in After Working Inside Your Computer. Removing the Heatsink Follow the procedures in Before Working Inside Your Computer.

  • Page 30: Installing The Heatsink

    Installing the Heatsink Place the heat sink on the system board. Tighten the screws to secure the heatsink. Install: processor fan module cover Follow the procedures in After Working Inside Your Computer. Removing the PS2 and Serial Connector Board Follow the procedures in Before Working Inside Your Computer.

  • Page 31: Installing The Ps2 And Serial Connector Board

    Installing the PS2 and Serial Connector Board Place the PS2 and serial connector board into its slot. Tighten the screws that secure the PS2 and serial connector board to the base panel. Connect the cable to the PS2 and serial connector board. Install the cover.

  • Page 32: Removing The Processor

    Removing the Processor Follow the procedures in Before Working Inside Your Computer. Remove the: hard drive cover Perform the following steps as shown in the illustration: a. Press the release lever down [1]. b. Move the lever outward to release it from the retention hook that secures it [2]. c.

  • Page 33: Installing The Memory

    Installing the Memory NOTE: Please use DIMM 2 slot if there is only one memory module available. Align the notch on the memory-card with the tab in the system-board connector. Press down on the memory module until the retention clips spring back to secure them in place. Install the: processor fan module cover...

  • Page 34: Removing The System Board

    processor socket processor fan connector speaker connector memory connectors ( SODIMM sockets) WLAN connector SATA HDD connector coin-cell battery PS2 and serial connector Removing the System Board Follow the procedures in Before Working Inside Your Computer. Remove the: cover processor fan module hard drive heatsink memory...

  • Page 35: Installing The System Board

    Perform the following steps as shown in the illustration. a. Remove the screws that secure the system board to the computer [1]. b. Slide the system board to release it from the computer [2,3]. c. Lift the system board away from the computer [4]. Installing the System Board Place the system board on the computer.
  • Page 36 coin-cell battery WLAN card PS2 or serial connector board processor memory heatsink hard drive processor fan module cover Follow the procedures in After Working Inside Your Computer.

  • Page 37: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 38: System Setup Options

    Table 1. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable.
  • Page 39 Option Description Advance Boot Options Enable Legacy Option ROMs - This option is required for legacy boot mode. This option is not allowed if Secure Boot is enabled. Date/Time Allows you to set the date and time. The changes to the system date and time takes effect immediately.
  • Page 40 Option Description If USB port is enabled, device attached to this port is enabled and available for operation system. If USB port is disabled, the operation system cannot see any device attached to this port. USB configuration: • Enable Boot Support •...
  • Page 41 Option Description The drive does not have a password set by default. • Enter the old password • Enter the new password • Confirm the new password Enable strong password - This option is disabled by default. Strong Password Password Configuration This field controls the minimum and maximum number of characters allowed for the admin and system passwords.
  • Page 42 Option Description • Enable CPU XD Support - This option is enabled by default. Admin Setup Lockout Allows you to enable or disable the option to enter setup when an admin password is set. • Enable Admin Setup Lockout - This option is not set by default. HDD Protection Support Allows you to enable or disable the HDD Protection feature •...
  • Page 43 Option Description • Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor. • Enable Intel SpeedStep - This option is enabled by default. C States Control Allows you to enable or disable the additional processor sleep states. •...
  • Page 44 Option Description NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled. Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled. •...
  • Page 45 Option Description Keyboard Errors Specifies whether keyboard related errors are reported when it boots. This option is enabled by default. Table 9. Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization technology.
  • Page 46 Option Description NOTE: This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop . Server Port Specifies the primary IP port of the Cloud Desktop, which is used by the client to communicate.

  • Page 47: Updating The Bios

    For laptops, ensure that your computer battery is fully charged and connected to a power outlet Re-start the computer. Go to dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.

  • Page 48: Assigning A System Password And Setup Password

    Password Type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.

  • Page 49: Disabling A System Password

    The System Security screen is displayed. In the System Security screen, verify that Password Status is Unlocked. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>. NOTE: If you change the System and/or Setup password, re-enter the new password when promoted.

  • Page 50: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. Table 15. Processor Feature Specification •...
  • Page 51 Table 19. Network Feature Specification Integrated Realtek RTL8151GD Ethernet capable of 10/100/1000 Mb/s communication Table 20. System Information Feature Specification Intel H81 chipset System chipset Table 21. Expansion Bus Feature Specification Bus type USB 2.0, USB 3.0, SATA 3, and PCle G2 Bus speed 480 Mbps, 5 Gbps, 6Gbps, and 5 Gbps, Table 22.
  • Page 52 Feature Specification • 15-pin VGA connector Video • one 20-pin Display port connectors Table 25. Controls and Lights Feature Specification Front of the computer: Power button light White light — Solid white light indicates power-on state; breathing white light indicates sleep state of the computer.
  • Page 53 Physical Micro Entry Weight 1.28 kg (2.82 lb) Table 28. Environmental Feature Specification Temperature range: Operating 5 °C to 35 °C (41 °F to 95 °F) Non-Operating –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity (maximum): Operating 20% to 80% (non-condensing) Non-Operating...

  • Page 54: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:...

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