Page 1
Aspire 5820T Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT NOTE: This symbol where placed in the Service Guide designates a component that should be recycled according to the local regulations. Denotes actual messages that appear on screen.
Page 5
Preface Before using this information and the product it supports, please read the following general information. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
System Specifications Features Below is a brief summary of the computer’s many features: Operating System • Genuine Windows® 7 Home Basic 64-bit • Genuine Windows® 7 Home Premium 64-bit Platform • Intel® Core™ i7-620M processor (4 MB L3 cache, 2.66 GHz with Turbo Boost up to 3.33 GHz, DDR3 1066 MHz, 35 W), supporting Intel®...
• Acer PowerSmart 3-pin 65 W AC adapter • 95 (W) x 50 (D) x 25.4 (H) mm (3.74 x 1.96 x 1 inches) • 216 g (0.47 lbs)13 with 180 cm DC cable • 66.6 W 6000 mAh 6-cell Li-ion standard battery pack •...
System Block Diagram Dual Channel DDR III DDRIII-SODIMM1 800/1066 MHZ DDRIII-SODIMM2 SLG8LV595 X'TAL CLOCK 14.318MHz GENERATOR SATA 0 SATA - HDD SATA - ODD SATA 1 USB Port USB-1 USB-3/9/11 USB/B Con. (USB Port x3) USB-4 Bluetooth Con. Cardreader AU6437-GBL USB-12 Cardreader control BATTERY...
Notebook Tour This section provides an overview of the features and functions of the notebook. Top View Icon Acer Crystal Eye webcam Microphone Display screen HDD indicator Num Lock indicator Caps Lock indicator Power button/ Keyboard Touchpad Item Web camera for video communication. (only for certain models) Internal microphone for recording sound.
Icon External display (VGA) port HDMI HDMI port Ethernet RJ-45) port USB 2.0 port Microphone jack Headphones/ speaker/line-out jack with S/PDIF support. Right View Icon USB 2.0 port Optical drive Optical disk access indicator Emergency eject hole DC-in jack Item Connects to a display device (e.g.
Base View Icon Battery bay Battery lock Hard disk bay Memory compartment Ventilation slots and cooling fan Battery release latch Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Icon Function Power...
TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.
Using the Keyboard Your computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon <Fn>...
Special Keys On models that support the Euro symbol and the US dollar sign, the symbols can be located at the upper- center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol.
Hardware Specifications and Configurations Processor Item • • Type • CPU Package 989 pins-rPGA socket Power 65 Watts On-die Cache • • • Front Side Bus 800/1066M/1333Hz Processor Specifications Item Cores Speed Ci3330M 2.13 Ci5430M 2.26 Ci5520M 2.24 Ci7620M 2.66 CPU Fan True Value Table (UMA) CPU Temperature (Celsius)
Page 26
Core Logic Specifications Item Chipset Package Features System Memory Item Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Specification Intel Ibex-Peak (HM55) 1071-pins FCBGA 27mm x 25mm • PCI Express* Base Specification, Revision 2.0 support for up to eight ports.
Page 27
Video Specifications Item Chipset VGA chip Build-in Intel Graphics Media Accelerator HD Type Arrandale HM55 PCH Package Features • • • • • • • LCD Display Resolution Resolution 640x480p/60Hz 4:3 720x480p/60Hz 4:3 720x480p/60Hz 16:9 1280x720p/60Hz 16:9 1920x1080i/60Hz 16:9 1440x480i/60Hz 4:3 Chapter 1 Specification The integrated graphics...
Page 28
Resolution 1440x480i/60Hz 16:9 1920x1080p/60Hz 16:9 720x576p/50Hz 4:3 720x576p/50Hz 16:9 1280x720p/50Hz 16:9 1920x1080i/50Hz 16:9 1440x576i/50Hz 4:3 1440x576i/50Hz 16:9 1920x1080p/50Hz 16:9 Hard Disk Drive Interface Item Vendor & Model Seagate Name Capacity (GB) 160, 250, 320, Bytes per sector Data heads Drive Format Disks Spindle speed (RPM)
Page 29
Item Features LCD 15.6” Item Vendor/model name Screen Diagonal (mm) Display resolution (pixels) Pixel Pitch Display Mode Typical White Luminance (cd/m (also called Brightness) Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Luminance Uniformity Electrical Interface Support Color Viewing Angle (up/down/right/ left) Temperature Range (°C) Operating...
Page 30
Bluetooth Item Bluetooth Controller Features Audio Codec and Amplifier Item Audio Realtek ALC271X-GR Controller Package 48-pin QFN Features • Compatible with Windows Logo Program 3.10 and future requirements • WaveRT-based audio function driver for Windows 7 • EAX™ 1.0 & 2.0 compatible •...
Page 31
LAN Interface Item LAN Chipset Package Features Keyboard Item Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Media Card Reader Item Chipset Package Features Camera Item Vendor and model SUYIN/ Chicony/ Liteon Type CMOS image sensor with WXGA (resolution 1280X800) Interface USB Port...
Page 32
Item Sensor type 1.0Mega CMOS Sensor Pixel resolution 1280X800 Pixel size 3.0um X3.0um Image size 3.89mm(H) X 2.43mm(V)Part number Wireless LAN Specification Type Atheros HB95 Wireless Standards b, g Supported Battery Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration Specifications...
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Information The Information screen displays a summary of your computer hardware information. Information Main Security C P U T y p e : C P U S p e e d : I D E 0 M o d e l N a m e : I D E 0 S e r i a l N u m b e r : A T A P I M o d e l N a m e : S y s t e m B I O S V e r s i o n :...
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main S y s t e m T i m e : S y s t e m T i m e : S y s t e m D a t e : S y s t e m D a t e : T o t a l M e m o r y :...
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main S u p e r v i s o r P a s s w o r d I s : S u p e r v i s o r P a s s w o r d I s : U s e r P a s s w o r d I s : U s e r P a s s w o r d I s : I D E 0 H D D P a s s w o r d I s :...
Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...
Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. E n t e r C u r r e n t P a s s w o r d C o n f i r m N e w P a s s w o r d Type the current password in the Enter Current Password field and press Enter.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Information Main Security B o o t p r i o r i t y o r d e r : B o o t p r i o r i t y o r d e r :...
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Security Information Main E x i t S a v i n g C h a n g e s E x i t S a v i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s L o a d S e t u p D e f a u l t s...
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Chapter 2...
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
WinFlash Utility Perform the following steps to use the WinFlash Utility: Double click the WinFlash executable. Click OK to begin the update. A progress screen displays. When the process is complete, close all programs and applications and reboot the system. Chapter 2...
Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: Press Enter to display the Select Item screen.
Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run clnpwd.exe as follows: From a DOS prompt, Execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.
Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.
Page 47
Enter the required key number of the feature required to be modified. See the following table. Key No. Enter 1 to modify the Asset Tag Enter 2 to modify the Product Name Enter 3 to modify the Serial Number Enter 4 to modify the 1394 GUID Number Enter 0 to exit the program Using the LAN MAC Utility Perform the following steps to write MAC information to eeprom:...
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Place the system on a flat, stable surface. Chapter 3...
Disassembly Process The disassembly process is divided into the following sections: • External components disassembly • Main unit disassembly • LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the Mainboard, you must first remove the Keyboard, and LCD Module then disassemble the inside assembly frame in that order.
External Module Disassembly Process NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration. External Modules Disassembly Flowchart Remove Screw List Step Base Cover Disassembly WLAN Module Disassembly 3G Module Disassembly HDD Disassembly ODD Module Disassembly Turn off system and peripherals...
Removing the Battery Pack Turn the computer over. Slide the battery lock/unlock latch to the unlock position. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2). NOTE: The battery has been highlighted with a yellow oval as shown in the above image.
Removing the Base Door See “Removing the Battery Pack” on page 43. Remove the eight (8) screws. Step Base Door M2.5*5 Disassembly Lift the base door up at the finger indentation location provided in the bottom cover. Screw Quantity Screw Type Chapter 3...
Page 57
Lift the base door out and away. Chapter 3...
Removing the Hard Disk Drive Module See “Removing the Battery Pack” on page 43. See “Removing the Base Door” on page 46. Grasp the pull tab on the top of the HDD. Pull the tab horizontally to slide the HDD out of the connector dock. Lift the HDD out.
Page 59
Remove the two (2) screws of the HDD bracket. Step HDD Bracket M3*3Ni Disassembly Lift the bracket away from the HDD. Chapter 3 Screw Quantity Screw Type...
Removing the DIMM Module See “Removing the Battery Pack” on page 43. See “Removing the Base Door” on page 46. Push the memory module clips outwards. Pull the memory module out. Chapter 3...
Removing the WLAN Module See “Removing the Battery Pack” on page 43. See “Removing the Base Door” on page 46. Detach the two (2) cables from the Wireless LAN module. IMPORTANT:Take note of the Main (black) and Auxiliary (white) connectors. Remove the one (1) screw.
Page 62
Pull the WLAN module out and away. Chapter 3...
Removing the 3G Module See “Removing the Battery Pack” on page 43. See “Removing the Base Door” on page 46. Detach the two (2) cables from the 3G module. IMPORTANT:Take note of the Main (yellow) and Auxiliary (blue) connectors. Remove the one (1) screw. Step 3G Module M2.0*3Ni...
Page 64
Pull the 3G module out and away. Chapter 3...
Removing the ODD Module See “Removing the Battery Pack” on page 43. See “Removing the Base Door” on page 46. Push the ODD module out of the bay at the location shown. Pull the ODD completely out of the bay. Chapter 3...
Page 66
Remove the two (2) screws of the ODD bracket. Step ODD Module M2*3Ni Disassembly Remove the ODD bracket. Pry the ODD bezel off the ODD module. Screw Quantity Screw Type Chapter 3...
Removing the RTC Battery See “Removing the Battery Pack” on page 43. See “Removing the Base Door” on page 46. Disconnect the RTC connector. Pull the RTC battery off the mainboard. NOTE: The RTC battery has been highlighted with the yellow circle as shown in the previous image. Please detach the RTC battery and follow local regulations for disposal.
Main Unit Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
Removing the Keyboard IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing to prevent damage. See “Removing the Battery Pack” on page 43. See “Removing the SIM Card” on page 45. See “Removing the DIMM Module”...
Page 72
Flip the keyboard over. 10. Detach the keyboard FPC. Unlock the FPC Pull the keyboard away Chapter 3...
Removing the Upper Cover See “Removing the Keyboard” on page 61. Unlock and disconnect the Touchpad board FFC. Unlock and disconnect the switch board FFC. Unlock and disconnect the power board FFC. Chapter 3...
Page 74
Disconnect the speaker cable. Remove the nine (9) screws in the upper cover. Step Upper Cover M2.5*4Ni (red call out) Disassembly M2*3 (blue call out) Screw Quantity Screw Type Chapter 3...
Page 75
Turn the computer over and remove the twenty (20) screws in the lower cover. Step Lower Cover M2.5*5 (red call out) Disassembly T2.5*2 Ni (blue call out) Turn the computer ninety degrees. Push the upper cover apart from the lower cover in the location shown. Chapter 3 Screw Quantity...
Page 76
Pry the upper cover away from the lower cover along the front edge. 10. Push the upper cover off the bottom cover. 11. Lay the computer flat then pull the upper cover away from the lower cover. Chapter 3...
Removing the Switch Board See “Removing the Upper Cover” on page 63. Remove the two (2) screws. Step Switch Board T2.5*2Ni Disassembly Lift the switch board away from the upper cover and turn it over. Chapter 3 Screw Quantity Screw Type...
Page 78
Unlock and disconnect the switch board FFC. Chapter 3...
Removing the Power Board See “Removing the Upper Cover” on page 63. Unlock and disconnect the power board FFC. Remove the two (2) screws. Step Power Board T2.5*2Ni Disassembly Chapter 3 Screw Quantity Screw Type...
Removing the LCD Module See “Removing the Upper Cover” on page 63. Pull the LCD connector restraining tape off the mainboard. Disconnect the LCD connector. Pull the LCD cable off the assembly. Chapter 3...
Page 82
Disconnect the microphone connector. Pull the microphone cable off the assembly. Turn the computer over and remove the 3G cable from the retention guides. Chapter 3...
Page 83
Remove the WLAN cables from the retention guides. Turn the computer over and pull the left antenna cables adhesive tape off the bottom cover. 10. Pull the left antenna cables out of the assembly. Chapter 3...
Page 84
11. Remove the 3G cables adhesive tape. 12. Remove the right antenna cables from the retention guide. 13. Remove the two (2) screws of the two hinges. Step LCD Module Hinge M2.5*5 Disassembly Screw Quantity Screw Type Chapter 3...
Page 85
14. Lift the LCD module out of the assembly. Chapter 3...
Removing the I/O Board See “Removing the Upper Cover” on page 63. Unlock and remove the I/O board FFC. Remove the one (1) screw securing the I/O Board to the Lower Cover. Screw List Step I/O Board Disassembly M2.5* Screw Quantity Screw Type Chapter 3...
Page 87
Lift away the I/O board. Unlock and remove the I/O board FFC from the mainboard. Chapter 3...
Removing the Bluetooth Module See “Removing the Upper Cover” on page 63. Detach the Bluetooth module cable from the mainboard. Remove the one (1) screw. Step Bluetooth Module M2.5*3 Disassembly Screw Quantity Screw Type. Chapter 3...
Page 89
LIft the Bluetooth module away from the computer. Detach the Bluetooth module cable from the module. Chapter 3...
Removing the Mainboard See “Removing the Upper Cover” on page 63. See “Removing the Switch Board” on page 67. See “Removing the I/O Board” on page 76. See “Removing the Bluetooth Module” on page 78. Turn the computer over and disconnect the power cable from the mainboard. Turn the computer over and remove the two (2) screws of the main board.
Page 91
Lift the main board out of the assembly. Lift the internal edge up first then pull out the external connector edge. Chapter 3...
Removing the Thermal Module See “Removing the Mainboard” on page 80. Disconnect the thermal module fan connector. Loosen the four (4) captive screws in order: 4, 3, 2, and last 1.1 Lift the thermal module away from the main board. Chapter 3...
Removing the CPU See “Removing the Mainboard” on page 80. See “Removing the Thermal Module” on page 82. Unlock the CPU. Use a flat head screw driver to turn the screw 180 NOTE: The location of the locking lug on the CPU screw. Lift the CPU out of the socket.
Removing the PCH Thermal Unit See “Removing the Mainboard” on page 80. See “Removing the Thermal Module” on page 82. Loosen the one (1) captive screw. Lift the thermal unit away. NOTE: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in the previous image.
Removing the Power Cable Assembly See “Removing the Mainboard” on page 80. Remove the power cable from the retention guides. Remove the one (1) screw from the power assembly bracket. Step Power Assembly M2.5*4 Disassembly Chapter 3 Screw Quantity Screw Type...
Page 96
Lift the power cable assembly out of the chassis. Lift the power cable connector out of the bracket. Chapter 3...
LCD Module Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
Page 98
Step Screw Quantity Part No. Right Hinge M2.5*3 86.PTN07.003 Disassembly Chapter 3...
Removing the LCD Bezel See “Removing the Switch Board” on page 67. Remove the two (2) bezel screw covers and screws. Step LCD Bezel M2.5*4 Disassembly Pry the bezel away from the top and then work around one corner. Chapter 3 Screw Quantity Screw Type...
Page 100
Pry open the bottom corners and along the bottom edge. Lift the bezel off the module. Chapter 3...
Removing the LCD Panel See “Removing the Camera Board” on page 91. Remove the four (4) screws of the LCD panel. Step LCD Panel M2.5x3 Disassembly Remove the two (2) screws in the left hinge. Screw List Step Remove Left Hinge M2.5x3 Screw Quantity...
Page 103
Lift the left hinge off the module. Lift the LCD panel out. Lift the LCD panel out, turn over and remove the protective tape over the FPC cable connector. Chapter 3...
Removing the Antennas See “Removing the LCD Panel” on page 92. Remove the cable from the retention guides. Free the cables completely. Pull up the camera cable cables adhesive tape. Chapter 3...
Page 106
Pry the antenna off the casing. Remove the two (2) screws of the right hinge. Step Right Hinge M2.5*3 Disassembly Lift away the hinge. Screw Quantity Screw Type Chapter 3...
Page 107
Remove the cable from the retention guides. Pry the antenna off the casing. Chapter 3...
Removing the Microphone Cable See “Removing the Antennas” on page 95. Pry the microphone up. Lift the microphone cable out of the retention guides. Chapter 3...
LCD Reassembly Procedure NOTE: Adhesive is required to be added at various steps to cables and components. Locations of adhesive to be added is designated with a: NOTE: During manufacture a cyanoacrylate glue is used provided by Holdtite Adhesives LTD. This is not a specified requirement.
Page 110
Adhere the antenna down firmly onto the LCD module casing. Lay the cables around the module edge for the right antenna. Chapter 3...
Page 111
Replace the right hinge. Step Replace Right Hinge M2.5*3 Replace the two (2) screws. Ensure that the cable is coming out of the hinge correctly. Adhere the left antenna to the casing, pressing firmly down on the foil and antenna. Chapter 3 Screw Quantity...
Page 112
Lay the cables along the retention guides. Chapter 3...
Replacing the LCD FPC Cable Connect the FPC cable connector. Place the protective clear adhesive mylar tape down firmly over the connector. Chapter 3...
Replacing the LCD Panel Place the LCD panel into LCD module as shown top edge first, making sure the cable is not trapped behind the panel. Place the left hinge onto the LCD module. Chapter 3...
Page 115
Replace the two (2) screws, while ensuring the cables pass through the hinge correctly. Step Screw Quantity Screw Type Replace Left Hinge M2.5*3 Chapter 3...
Replacing the Camera Board Replace the camera cable and adhere the tapes. Apply adhesive and lay the Camera Board board down pressing firmly. Connect the cable to the Camera Board. Chapter 3...
Replacing the LCD Bezel Place the bezel hinge covers over the hinges. Ensure the cables are correctly exiting the hinges. Press down on the top middle edge of the bezel to engage the locking clips. Chapter 3...
Page 118
Press down on the bezel edge working simultaneously around the edges to the bottom. Chapter 3...
Page 119
Replace the two (2) bezel screws and screw covers. Step Screw Quantity Screw Type Replace LCD Bezel M2.5*4 Chapter 3...
Replacing the PCH Thermal Module Place the PCH thermal module on the chip. Tighten the one (1) captive screw. Replacing the CPU IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket.
Page 123
2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place. Chapter 3...
Replacing the Thermal Module IMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module. The following thermal grease types are approved for use: Silmore GP50 • Honeywell • Jet Motor 7762 •...
Replacing the Main Board Slide the main board external connector edge in first to the lower case, then lower into place. Replace the two (2) screws to secure the mainboard to the lower cover. Step Mainboard Assembly M2.5*5 Turn the computer over and connect the power connector. Chapter 3 Screw Quantity...
Replacing the I/O Card Place the I/O card into the lower case edge first. Replace the one (1) screw. Step I/O Card Assembly M2.5x5 Connect and lock the I/O card FFC to the I/O board. Screw Quantity Screw Type Chapter 3...
Page 127
Connect and lock the I/O card FFC to the mainboard. Chapter 3...
Replacing the Bluetooth Module Connect the Bluetooth cable to the Bluetooth module. Place the Bluetooth module onto the mainboard pressing down firmly. Replace the one (1) screw. Step Replace Bluetooth M2.5*3 Module Screw Quantity Screw Type. Chapter 3...
Page 129
Connect the Bluetooth module cable to the main board. Chapter 3...
Replacing the LCD Module Place the LCD module hinges into position on the lower case. Replace the two (2) screws, one each in the left and right hinges. Step LCD Module Assembly M2.5x5 Insert the right antenna cables through the lower cover and pull through from the other side. Screw Quantity Screw Type...
Page 131
Lay the 3G antenna cables under the retention guides and adhere the tape. Push the left antenna cables through the lower cover and adhere the tape. Lay the microphone cable in the location shown and press firmly to adhere the cable. Chapter 3...
Page 132
Connect the microphone cable. Lay the LVDS cable across the assembly as shown and press down firmly. Connect the LVDC cable. Chapter 3...
Page 133
10. Press the LVDS connector left and right adhesive tabs down onto the mainboard. Chapter 3...
Replacing the Switch Board Connect and lock the FFC. Turn the switch board over and place into the upper cover. Replace the two (2) screws. Step Switch Board T2.5*2 Assembly Chapter 3 Size Quantity Screw Type...
Replacing the Keyboard Connect the FFC to the mainboard. Turn the keyboard over and insert the bottom edge in first, then push to down ensure the five latches across the top are fully secured. Chapter 3...
Replacing the Wireless LAN Module Lay the white wireless LAN antenna cable into the retention guides. Lay the white and black wireless LAN antenna cables into the retention guides. Insert the wireless LAN module into the connector. Chapter 3...
Page 142
Replace the one screw. Step WLAN Assembly M2.5*3 Replace the connectors. The white (Aux) cable attaches to the connector marked 2 on the board. The black (Main) cable attaches to the connector marked 1 on the board. Size Quantity Screw Type Chapter 3...
Replacing the 3G Module. Lay the 3G module cables into the retention guides. Replace the 3G module. Replace the one screw. Step 3G Module M2.5*3 Assembly Chapter 3 Size Quantity Screw Type...
Page 144
Replace the connectors. The blue (Aux) cable attaches to the connector marked A on the board. The yellow (Main) cable attaches to the connector marked M on the board. Chapter 3...
Replacing the Hard Disk Drive Place the HDD bracket onto the HDD. Replace the two (2) screws. Step HDD Assembly M3*3 Insert the HDD into the bay inserting the bracket flanges into the lower cover slots first. Size Quantity Screw Type Chapter 3...
Page 147
Grasp the tab and slide the HDD firmly into the docking connector. Chapter 3...
Replacing the ODD Module Replace the ODD bezel. Replace the ODD bracket. Replace the two (2) screws of the ODD bracket. Step ODD Module M2*3Ni Disassembly Chapter 3 Screw Quantity Screw Type...
Page 150
Push the ODD completely into the bay until flush with the lower cover. Chapter 3...
Replacing the Base Door Insert the base door edge flanges into the slots. Lower the base door. Replace the eight (8) screws. Step Base Door M2.5*8 Assembly Chapter 3 Size Quantity Screw Type...
Replacing the SIM Card Insert the SIM card in till it clicks into place. Replacing the Battery Slide the battery into position. Close the locking latch. Chapter 3...
Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Computer Shuts down Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Replace LCD Panel and Cable No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.
If the computer boots correctly, add the devices one by one until the failure point is discovered. Reseat the memory modules. Remove the drives (see “Disassembly Process” on page 41). If the Issue is still not resolved, see “Online Support Information” on page 255. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem.
If the Issue is still not resolved, see “Online Support Information” on page 255. LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace non- defective FRUs: Check MB LCD connector and cables Chapter 4 Start...
Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Keyboard functioning? Start Keyboard properly connected? Replace mainboard Disconnect and reconnect Replace Keyboard Chapter 4...
TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Check M/B T/P Check M/B T/P Chapter 4 Start Start Check Check TouchPad TouchPad Swap M/B Swap M/B Re-assemble the Re-assemble the...
Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Check M/B SPK Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer.
Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10. Reinstall the Operating System. 11. If the Issue is still not resolved, see “Online Support Information” on page 255. Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem.
If the Issue is still not resolved, see “Online Support Information” on page 255. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free.
USB Failure (Right up/down side) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Check USB/B to Check USB/B to Check USB/B Check USB/B Other Failures If the VGA board, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.
Post Code Reference Tables These tables describe the POST codes and descriptions during the POST. Post Code Range Phase PostBDS InsydeH2ODDT™ Reserve OEM Reserve Reserved SEC Phase POST Code Table Functionality Name (Include\ PostCode.h) SEC_SYSTEM_POWER_ON SEC_BEFORE_MICROCODE_PATCH SEC_AFTER_MICROCODE_PATCH SEC_ACCESS_CSR SEC_GENERIC_MSRINIT SEC_CPU_SPEEDCFG SEC_SETUP_CAR_OK SEC_FORCE_MAX_RATIO SEC_GO_TO_SECSTARTUP...
BIOS Recovery BIOS Recovery by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to the factory settings if a BIOS flash process fails.
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel.
Exploded Diagrams Main Assembly Item Keyboard Top Cover Function Board Battery Description Part Number KB.I170A.172 60.PTN07.002 55.PTN07.003 BT.00606.009 Chapter 6...
Page 179
Item DVD/RW ODD Bezel ODD Bracket USB Board WWAN Card WLAN Card Lower Cover HDD Bracket Base Door Power Board Bluetooth Cable Bluetooth Module Dummy Card DDR3 DIMM Thermal Module PCH Heat Sink NOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full listing of part numbers.
LCD Assembly Item NOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full listing of part numbers. Description Part Number LCD Cover 60.PTN07.004 LCD Bezel 60.PTN07.005 LCD Panel LK.15606.008 LCD Hinge Left 33.PTN07.002 LCD Hinge Right 33.PTN07.003...
FRU List CATEGORY ADAPTER Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LF Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow PA-1650-22AC LV5 LED LF Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow HP-A0652R3B 1LF, LV5 LED LF Adapter DELTA 90W 19V 1.7x5.5x11 Blue ADP-90CD DB A, LV5 LED LF Adapter LITE-ON 90W 19V 1.7x5.5x11 Blue PA-1900-34AR, LV5 LED LF...
Page 182
CATEGORY CABLE PWR CORD V943B30001218008 DANISH 3P PWR CORD(ISR)1.8M 3PBLK FZ0I0008-038 PWR CORD V50CB3T3012180QD TW-110V,3P POWER CORD(SWI)1.8M 3PBLACK FZ010008-011 POWER CORD(IT) 1.8M 3PBLACK FZ010008-008 POWER CORD(S.A) 1.8M 3BLACK FZ010008-006 POWER CORD US 3PIN ROHS POWER CORD(EU) 1.8M 3PBLACK FM010008-010 POWER CORD BRAZIL IMETRO 3 PIN POWER CORD UK 3PIN BLUETOOTH CABLE CASE/COVER/BRACKET ASSEMBLY...
Page 183
CATEGORY DVD RW DRIVE DVD/RW SUPER MULTI 9.5MM MODULE ODD TOSHIBA Super-Multi DRIVE 9.5mm Tray DL 8X TS- U633F LF W/O bezel SATA (HF + Windows 7) ODD PANASONIC Super-Multi DRIVE 9.5mm Tray DL 8X UJ892 LF W/O bezel SATA GBAS2.0, (HF + Windows7) ODD HLDS Super-Multi DRIVE 9.5mm Tray DL 8X GU10N LF W/O bezel SATA (HF + Windows 7) ODD BEZEL - 9.5mm SUPER MULTI...
Page 185
CATEGORY KEYBOARD Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black US International Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Chinese Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Greek Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Thailand Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black SLO/CRO Texture...
Page 186
CATEGORY Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Portuguese Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black US International w/ Hebrew Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Norwegian Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Korean Texture LCD MODULE - 3G LCD MODULE ASSY AL W/ANTENNA*4 FOR 3G...
Page 187
CATEGORY LED LCD SAMSUNG 15.6"W WXGA Glare LTN156AT11-A01 LF 200nit 16ms 500:1 (Power saving) LED LCD LPL 15.6"W WXGA Glare LP156WH3-TLL1 LF 200nit 16ms 500:1 (Power saving) LED LCD AUO 15.6"W WXGA Glare B156XW04 V0 LF 200nit 8ms 400:1 (Power saving) LCD COVER ASSY AL W/MIC CCD CABLE ANTENNA*?3 FOR NON 3G LCD BEZEL ASSY FOR CCD W/RUBBER W/LOGO...
Model Definition and Configuration BOM Lists Model Country AS5820T EMEA Germany 434G50M AS5820T GCTWN 434G50M AS5820T CHINA China 434G50M AS5820T EMEA Ukraine 434G50M AS5820T EMEA Russia 434G50Mi AS5820T EMEA Middle East 434G50M AS5820T EMEA Middle East 434G50M AS5820T EMEA South Africa 434G50M AS5820T EMEA...
Page 192
Model AS5820T EMEA Middle East 434G50M AS5820T EMEA Algeria 434G50M AS5820T EMEA South Africa 434G50M AS5820T EMEA Middle East 434G50M AS5820T EMEA Middle East 434G50M AS5820T EMEA Middle East 434G50M AS5820T EMEA Middle East 434G50M AS5820T EMEA South Africa 434G50M AS5820T EMEA Germany...
Page 196
Model AS5820T Australia/ New Zealand 334G32M AS5820T Australia/ New Zealand 434G50M AS5820T Australia/ New Zealand 434G32M AS5820T GCTWN 432G64M AS5820T GCTWN 432G50M AS5820T GCTWN 524G64M AS5820T EMEA Ukraine 438G64M AS5820T EMEA Russia 438G64Mi AS5820T EMEA Middle East 438G64M AS5820T EMEA Middle East 438G64M AS5820T...
Page 197
Model AS5820T EMEA Middle East 438G64M AS5820T EMEA Middle East 438G64M AS5820T EMEA Algeria 438G64M AS5820T EMEA South Africa 438G64M AS5820T EMEA Middle East 438G64M AS5820T EMEA Middle East 438G64M AS5820T EMEA Middle East 438G64M AS5820T EMEA Middle East 438G64M AS5820T EMEA South Africa...
Page 200
Model AS5820T EMEA Middle East 434G64M AS5820T EMEA South Africa 434G64M AS5820T EMEA Turkey 434G64M AS5820T EMEA Middle East 434G64M AS5820T EMEA Middle East 434G64M AS5820T EMEA Middle East 434G64M AS5820T EMEA Algeria 434G64M AS5820T EMEA Latvia 434G64M AS5820T EMEA South Africa 434G64M AS5820T...
Page 201
Model AS5820T EMEA South Africa 434G64M AS5820T EMEA Poland 434G64M AS5820T EMEA Germany 434G64M AS5820T EMEA Baltic 434G64M AS5820T EMEA Luxembourg 434G64M AS5820T EMEA Holland 434G64M AS5820T EMEA Belgium 434G64M AS5820T EMEA Switzerland 434G64M AS5820T EMEA Latvia 434G64M AS5820T EMEA Eastern Europe 434G64M...
Page 202
Model AS5820T EMEA Hungary 434G64M AS5820T EMEA Israel 434G64M AS5820T EMEA Cyprus 434G64M AS5820T EMEA Baltic 434G64M AS5820T EMEA Portugal 434G64M AS5820T EMEA Serbia/ Macedonia 434G64M AS5820T EMEA Eastern Europe 434G64M AS5820T EMEA Eastern Europe 434G64M AS5820T EMEA Italy 434G64M AS5820T EMEA Baltic...
Page 203
Model AS5820T EMEA France 434G64M AS5820T 334G32M AS5820T EMEA 624G64M AS5820T 438G64M AS5820T GCTWN 332G64M AS5820T GCTWN 522G64M AS5820T 528G64M AS5820T 524G32M AS5820T EMEA Germany 334G50M AS5820T EMEA Middle East 334G50M AS5820T EMEA Ukraine 434G32M AS5820T EMEA Russia 434G32Mi AS5820T EMEA Middle East 434G32M...
Page 204
Model AS5820T EMEA Middle East 434G32M AS5820T EMEA South Africa 434G32M AS5820T EMEA Turkey 434G32M AS5820T EMEA Middle East 434G32M AS5820T EMEA Middle East 434G32M AS5820T EMEA South Africa 434G32M AS5820T EMEA Algeria 434G32M AS5820T EMEA Middle East 434G32M AS5820T EMEA South Africa 434G32M...
Page 211
Model AS5820T EMEA Greece 434G50M AS5820T EMEA Austria 434G50M AS5820T EMEA Eastern Europe 434G50M AS5820T EMEA France 434G50M AS5820T EMEA Cyprus 434G50M AS5820T EMEA Portugal 434G50M AS5820T EMEA Baltic 434G50M AS5820T EMEA Serbia/ Macedonia 434G50M AS5820T EMEA Eastern Europe 434G50M AS5820T EMEA Eastern...
Page 212
Model AS5820T 434G25M AS5820T 522G50M AS5820T 524G25M AS5820T- EMEA Denmark 334G32M AS5820T- EMEA Ukraine 333G32M AS5820T- EMEA Russia 333G32Mi AS5820T- EMEA Middle East 333G32M AS5820T- EMEA Middle East 333G32M AS5820T- EMEA Turkey 333G32M AS5820T- EMEA South Africa 333G32M AS5820T- EMEA Middle East 333G32M AS5820T-...
Page 213
Model AS5820T- EMEA South Africa 333G32M AS5820T- EMEA Middle East 333G32M AS5820T- EMEA Middle East 333G32M AS5820T- EMEA Middle East 333G32M AS5820T- EMEA Middle East 333G32M AS5820T- EMEA South Africa 333G32M AS5820T- EMEA Germany 333G32M AS5820T- EMEA Poland 333G32M AS5820T- EMEA Baltic 333G32M...
Page 214
Model AS5820T- EMEA Eastern 333G32M Europe AS5820T- EMEA Eastern 333G32M Europe AS5820T- EMEA Czech 333G32M AS5820T- EMEA Hungary 333G32M AS5820T- EMEA Israel 333G32M AS5820T- EMEA Baltic 333G32M AS5820T- EMEA Portugal 333G32M AS5820T- EMEA Cyprus 333G32M AS5820T- EMEA Baltic 333G32M AS5820T- EMEA Serbia/ 333G32M...
Page 215
Model AS5820T- EMEA France 333G32M AS5820T- EMEA Eastern 333G32M Europe AS5820T- EMEA Italy 334G32M AS5820T- EMEA Spain 334G50M AS5820T- Australia/ 434G50M New Zealand AS5820T- Australia/ 434G32M New Zealand AS5820T- Australia/ 334G50M New Zealand AS5820T- Australia/ 334G32M New Zealand AS5820T- EMEA Ukraine 334G32M AS5820T-...
Page 216
Model AS5820T- EMEA Algeria 334G32M AS5820T- EMEA South Africa 334G32M AS5820T- EMEA Middle East 334G32M AS5820T- EMEA Middle East 334G32M AS5820T- EMEA Middle East 334G32M AS5820T- EMEA Middle East 334G32M AS5820T- EMEA South Africa 334G32M AS5820T- EMEA Poland 334G32M AS5820T- EMEA Germany 334G32M...
Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Compatibility Test Report released by the Acer Mobile System Testing Department.
Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
Page 267
Antennas 95, 99 Removing Battery Pack Removing BIOS ROM type vendor 23–31 BIOS Utility Advanced Boot Exit Navigating Power Save and Exit Security System Security brightness hotkeys Camera Board 91, 106 Removing caps lock on indicator Common Problems Replacing CRT Cable Removing DIMM Module Removing...
Page 268
Mainboard Removing media access on indicator Memory Check Microphone 92, 104 Removing Model Definition No Display Issue num lock on indicator ODD Failure Online Support Information Panel PC Card Power On Failure Speaker Module Removing speakers hotkey System Block Diagram Test Compatible Components Thermal Module Removing...