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CP-7961G-GE
Cisco CP-7961G-GE IP Phone Manuals
Manuals and User Guides for Cisco CP-7961G-GE IP Phone. We have
2
Cisco CP-7961G-GE IP Phone manuals available for free PDF download: Administration Manual, Datasheet
Cisco CP-7961G-GE Administration Manual (241 pages)
Cisco Unified Communications Manager 8.0 (SCCP and SIP)
Brand:
Cisco
| Category:
IP Phone
| Size: 7.16 MB
Table of Contents
Table of Contents
3
Related Documentation
12
Cisco Product Security Overview
13
Document Conventions
13
Chapter 1 an Overview of the Cisco Unified IP Phone
16
Understanding the Cisco Unified IP Phone 7962G and 7942G
16
What Networking Protocols Are Used?
19
Ipv6 Support on Cisco Unified IP Phones
22
What Features Are Supported on the Cisco Unified IP Phone 7962G and 7942G?
23
Feature Overview
23
Configuring Telephony Features
24
Configuring Network Parameters Using the Cisco Unified IP Phone
24
Table
25
Providing Users with Feature Information
25
Understanding Security Features for Cisco Unified IP Phones
25
Overview of Supported Security Features
27
Understanding Security Profiles
29
Identifying Authenticated, Encrypted, and Protected Phone Calls
29
Establishing and Identifying Protected Calls
30
Establishing and Identifying Secure Conference Calls
30
Call Security Interactions and Restrictions
31
Supporting 802.1X Authentication on Cisco Unified IP Phones
32
Overview
32
Required Network Components
33
Best Practices—Requirements and Recommendations
33
Security Restrictions
34
Overview of Configuring and Installing Cisco Unified IP Phones
34
Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager
34
Checklist for Configuring the Cisco Unified IP Phone 7962G and 7942G in Cisco Unified Communications Manager Administrations
35
Installing Cisco Unified IP Phones
37
Checklist for Installing the Cisco Unified IP Phone 7962G and 7942G
38
Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network
44
Understanding Interactions with Other Cisco Unified IP Telephony Products
44
Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager
44
Understanding How the Cisco Unified IP Phone Interacts with the VLAN
44
Providing Power to the Cisco Unified IP Phone
45
Power Guidelines
46
Power Outage
46
Obtaining Additional Information about Power
47
Understanding Phone Configuration Files
47
Understanding the Phone Startup Process
49
Adding Phones to the Cisco Unified Communications Manager Database
50
Adding Phones with Auto-Registration
51
Adding Phones with Auto-Registration and TAPS
52
Adding Phones with Cisco Unified Communications Manager Administration
53
Adding Phones with BAT
53
Using Cisco Unified IP Phones with Different Protocols
54
Converting a New Phone from SCCP to SIP
54
Converting an In-Use Phone from One Protocol to the Other
54
Deploying a Phone in an SCCP and SIP Environment
55
Determining the MAC Address for a Cisco Unified IP Phone
55
Setting up the Cisco Unified IP Phone
57
Before You Begin
57
Network Requirements
57
Chapter 3 Setting up the Cisco Unified IP Phone
58
Cisco Unified Communications Manager Configuration
58
Understanding the Cisco Unified IP Phone Components
58
Network and Access Ports
58
Handset
59
Speakerphone
59
Headset
60
Audio Quality Subjective to the User
60
Connecting a Headset
60
Disabling a Headset
61
Enabling a Wireless Headset on the Cisco Unified IP Phones 7962G and 7942G
61
Using External Devices
61
Installing the Cisco Unified IP Phone
61
Attaching a Cisco Unified IP Phone Expansion Module
64
Feature Key Capacity Increase for Cisco Unified IP Phones
65
Adjusting the Placement of the Cisco Unified IP Phone
66
Adjusting Cisco Unified IP Phone Placement on the Desktop
66
Securing the Phone with a Cable Lock
66
Mounting the Phone to the Wall
67
Verifying the Phone Startup Process
69
Configuring Startup Network Settings
70
Configuring Security on the Cisco Unified IP Phone
70
CHAPTER 4 Configuring Settings on the Cisco Unified IP Phone
73
Configuration Menus on the Cisco Unified IP Phone
73
Displaying a Configuration Menu
74
Unlocking and Locking Options
74
C H a P T E R 4 Configuring Settings on the Cisco Unified IP Phone
75
Editing Values
75
Overview of Options Configurable from a Phone
76
Network Configuration Menu
77
Understanding Dhcpv6 and Autoconfiguration
88
Device Configuration Menu
89
Unified CM Configuration Menu
90
SIP Configuration Menu for SIP Phones Only
91
SIP General Configuration Menu
91
Line Settings Menu for SIP Phones
92
Call Preferences Menu for SIP Phones
93
HTTP Configuration Menu
94
Locale Configuration Menu
95
NTP Configuration Menu for SIP Phones
96
UI Configuration Menu
97
Media Configuration Menu
99
Ethernet Configuration Menu
102
Security Configuration Menu
102
Qos Configuration Menu
104
Network Configuration Menu
105
Security Configuration Menu
110
CTL File Submenu
111
ITL File Submenu
112
Trust List Menu
114
802.1X Authentication and Status
115
VPN Configuration
116
CHAPTER 5 Configuring Features, Templates, Services, and Users
119
Telephony Features Available for the Cisco Unified IP Phone
119
C H a P T E R 5 Configuring Features, Templates, Services, and Users
120
Configuring Product Specific Configuration Parameters
137
Configuring Corporate and Personal Directories
138
Configuring Corporate Directories
139
Configuring Personal Directory
139
Modifying Phone Button Templates
140
Modifying a Phone Button Template for Personal Address Book or Fast Dials
141
Configuring Softkey Templates
142
Setting up Services
143
Adding Users to Cisco Unified Communications Manager
143
Managing the User Options Web Pages
144
Giving Users Access to the User Options Web Pages
144
Specifying Options that Appear on the User Options Web Pages
145
Customizing the Cisco Unified IP Phone
147
Customizing and Modifying Configuration Files
147
Chapter 6 Customizing the Cisco Unified IP Phone
148
Creating Custom Phone Rings
148
Ringlist.xml File Format Requirements
148
PCM File Requirements for Custom Ring Types
149
Configuring a Custom Phone Ring
149
Creating Custom Background Images
149
List.xml File Format Requirements
150
PNG File Requirements for Custom Background Images
150
Configuring a Custom Background Image
151
Configuring Wideband Codec
152
CHAPTER 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
153
Model Information Screen
154
Status Menu
154
C H a P T E R 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
155
Status Messages Screen
155
Network Statistics Screen
161
Firmware Versions Screen
163
Expansion Module Status Screen
164
Call Statistics Screen
165
Using Test Tone
167
CHAPTER 8 Monitoring the Cisco Unified IP Phone Remotely
171
Accessing the Web Page for a Phone
172
C H a P T E R 8 Monitoring the Cisco Unified IP Phone Remotely
173
Disabling and Enabling Web Page Access
173
Configuring the Cisco Unified IP Phone to Use HTTP/HTTPS Protocols
174
Device Information
174
Network Configuration
175
Network Statistics
178
Device Logs
180
Streaming Statistics
181
Chapter 9 Troubleshooting and Maintenance
186
Resolving Startup Problems
186
Symptom: the Cisco Unified IP Phone Does Not Go through Its Normal Startup Process
186
Symptom: the Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
186
Identifying Error Messages
186
Checking Network Connectivity
187
Verifying IP Addressing and Routing
187
Verifying TFTP Server Settings
187
Cisco Callmanager and TFTP Services Are Not Running
188
Verifying Cisco Unified Communications Manager Settings
188
Verifying DNS Settings
188
Creating a New Configuration File
189
Registering the Phone with Cisco Unified Communications Manager
189
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
190
Cisco Unified IP Phone Resets Unexpectedly
190
Verifying the Physical Connection
190
Identifying Intermittent Network Outages
190
Verifying DHCP Settings
191
Checking Static IP Address Settings
191
Verifying the Voice VLAN Configuration
191
Verifying that the Phones Have Not Been Intentionally Reset
191
Eliminating DNS or Other Connectivity Errors
191
Checking Power Connection
192
Troubleshooting Cisco Unified IP Phone Security
192
General Troubleshooting Tips
194
General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
196
Resetting or Restoring the Cisco Unified IP Phone
197
Performing a Basic Reset
197
Performing a Factory Reset
197
Using the Quality Report Tool
198
Monitoring the Voice Quality of Calls
199
Using Voice Quality Metrics
199
Troubleshooting Tips
200
Where to Go for more Troubleshooting Information
201
Cleaning the Cisco Unified IP Phone
201
Appendix
203
Providing Information to Users Via a Website
203
How Users Obtain Support for the Cisco Unified IP Phone
203
Giving Users Access to the User Options Web Pages
203
Appendix A Providing Information to User Via a Website
204
Accessing Cisco 7900 Series Unified IP Phone Elearning Tutorials for SCCP Phones Only
204
How Users Access the Online Help System on the Cisco Unified IP Phone
204
How Users Get Copies of Cisco Unified IP Phone Manuals
204
How Users Access a Voice Messaging System
205
How Users Subscribe to Services and Configure Phone Features
205
How Users Configure Personal Directory Entries
206
Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer
206
Appendix
209
Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G
209
A P P E N D I X B Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G
210
Appendix
215
Supporting International Users
215
Adding Language Overlays to Phone Buttons
215
Installing the Cisco Unified Communications Manager Locale Installer
215
A P P E N D I X C Supporting International Users
216
Support for International Call Logging
216
Appendix
217
Technical Specifications
217
Physical and Operating Environment Specifications
217
Appendix D Technical Specification
218
Bi_Dc
218
Cable Specifications
218
Network and Access Port Pinouts
218
Appendix
221
Basic Phone Administration Steps
221
Example User Information for These Procedures
221
Adding a User to Cisco Unified Communications Manager
222
Adding a User from an External LDAP Directory
222
Adding a User Directly to Cisco Unified Communications Manager
222
Appendix E Basic Phone Administration Step
223
Configuring the Phone
223
Performing Final End User Configuration Steps
227
I N D E X
228
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Cisco CP-7961G-GE Datasheet (8 pages)
Cisco Unified IP Phone
Brand:
Cisco
| Category:
IP Phone
| Size: 0.16 MB
Table of Contents
Specifications
4
Ordering Information
5
Power Cords
6
Warranty
6
Cisco Unified Communications Services and Support
7
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