HP AB464-9003F Manuals

Manuals and User Guides for HP AB464-9003F. We have 1 HP AB464-9003F manual available for free PDF download: Service Manual

HP AB464-9003F Service Manual

HP AB464-9003F Service Manual (355 pages)

HPE Integrity rx6600 Server User

Brand: HP | Category: Server | Size: 15.85 MB

Table of Contents

Table of Contents
3
About this Document

14
- Intended Audience
  14
- New and Changed Information in this Edition
  14
- Publishing History
  14
- Document Organization
  14
1 Overview

16
- Server Subsystems
  16
  - I/O
    16
    
    Pci/Pci-X Iobp
    17
    
    PCI/PCI-X/Pcie IOBP
    18
    
    Pcie MPS Optimization
    19
  - Processor
    19
  - Memory
    20
    
    Add-On Memory
    21
  - Cooling
    22
  - Power
    23
  - Front Display Panel, DVD, and Diagnostic Panel
    25
  - Mass Storage
    25
- Firmware
  26
  - User Interface
    27
  - Event Ids for Errors and Events
    27
- Controls, Ports, and Leds
  27
  - Front Panel
    27
  - Storage and Media Devices
    29
    
    Hot-Pluggable Disk Drive Leds
    29
    
    DVD Drive
    31
    
    Hot-Pluggable Disk Drive Slot Availability Leds
    31
  - Diagnostic Panel
    31
  - Rear Panel
    32
    
    Ilo 2 MP
    33
    
    Core I/O Board Ports
    34
    
    Ilo 2 MP Reset Button
    34
    
    Ilo 2 MP Status and LAN Leds
    35
    
    System LAN
    35
    
    Power Supply
    36
    
    PCI/PCI-X/Pcie Card Slot
    37
    
    Rear Panel UID LED and Button
    37
2 System Specifications

38
- Server Specifications
  38
- Dimensions and Weight
  38
- Grounding
  39
- Electrical Specifications
  39
  - System Power Specifications
    39
  - Power Consumption and Cooling
    40
- Environmental Specifications
  40
3 Installing the System

43
- Safety Information
  43
- Installation Sequence and Checklist
  43
- Unpacking and Inspecting the Server
  44
  - Verifying Site Preparation
    44
  - Inspecting the Shipping Containers for Damage
    44
- Unpacking the Server
  44
- Checking the Inventory
  44
- Returning Damaged Equipment
  45
- Unloading the Server with a Lifter
  45
- Installing Additional Components
  45
- Installing the Server into a Rack or Pedestal Mount
  72
  - Installing the Server into a Rack
    72
    
    Hewlett Packard Enterprise Rack
    72
    
    Non-Hewlett Packard Enterprise Rack
    73
  - Installing the Server into a Pedestal Mount
    73
- Connecting the Cables
  73
  - AC Input Power
    73
    
    Power States
    73
    
    Attaching the Hook-And-Loop Strap to the Bulk Power Supply and Power Cord
    74
    
    Applying Standby Power to the Server
    75
  - Lan
    75
- Console Setup
  76
  - Overview
    76
  - Setup Checklist
    77
  - Setup Flowchart
    77
  - Preparation
    78
    
    Determining the Physical Ilo 2 MP Access Method
    78
    
    Determining the Ilo 2 MP LAN Configuration Method
    79
    
    Configuring the Ilo 2 MP LAN Using DHCP and DNS
    80
    
    Configuring the Ilo 2 MP LAN Using ARP Ping
    81
    
    Configuring the Ilo 2 MP LAN Using the RS-232 Serial Port
    82
    
    Logging in to the Ilo 2 MP
    83
    
    Additional Setup
    84
    
    Modifying User Accounts and Default Password
    84
    
    Security Access Settings
    85
    
    Setting up Security
    85
  - Accessing the Host Console
    85
    
    Accessing the Ilo 2 MP with the Web Browser
    85
    
    Accessing the Graphic Console Using VGA
    87
    
    Accessing the Host Console with the SMASH SM CLP
    87
    
    Accessing the Host Console with the TUI - CO Command
    87
    
    Accessing the Host Console with Vkvm - Integrated Remote Console
    87
    
    Help
    87
  - Powering off and Powering on the Server
    88
    
    Power States
    88
    
    Server Power Button
    88
    
    Powering off the Server
    89
    
    Powering off the Server Manually
    89
    
    Powering off the Server Using the Ilo 2 MP
    89
    
    Powering on the Server
    89
    
    Powering on the Server Using the Ilo 2 MP
    89
    
    Powering on the Server Manually
    90
  - Core I/O Card Configuration
    90
    
    Global Hot Spare
    90
    
    HPE 8 Internal Port SAS HBA (SAS Controller)
    90
    
    Integrated Mirror
    90
    
    Integrated RAID
    90
    
    Flashing Firmware on First Controller
    91
    
    MPTUTIL Utility
    91
    
    Common Questions about Flashing Firmware
    92
    
    EFI Commands
    92
    
    Flashing BIOS and EFI Driver on the First Controller
    92
    
    Viewing the VPD Information for EFI Driver and RISC Firmware
    92
    
    DRVCFG Utility
    93
    
    CFGGEN Operation
    101
    
    CFGGEN Utility
    101
    
    Starting CFGGEN
    101
    
    CFGGEN Commands
    102
    
    Rules for Creating IM Volumes and Hot Spare Disks
    102
    
    Quick Installation Procedure
    103
    
    Smart Array P400, P600 and P800 Controllers
    103
    
    Connecting External Storage
    104
    
    SAS Cable Part Numbers
    104
    
    SAUPDATE Utility
    104
    
    Commands
    105
    
    List
    105
    
    Syntax
    105
    
    Update
    105
    
    UPDATE All
    106
    
    EBSU Utility
    107
    
    Error Messages
    107
    
    HELP or
    107
    
    Configuring the Array
    109
    
    Comparing the Utilities
    110
    
    ORCA Utility
    110
    
    Creating a Logical Drive Using ORCA
    111
    
    ACU Utility
    112
  - Installation Troubleshooting
    112
    
    Troubleshooting Methodology
    112
    
    Troubleshooting Using the Server Power Button
    112
    
    EFI Menu Is Not Available
    113
    
    Operating System Does Not Boot
    113
    
    Server Does Not Power on
    113
    
    Console Problems
    114
    
    Downloading and Installing the Latest Version of the Firmware
    114
    
    DVD Problems
    114
    
    Hard Drive Problems
    114
    
    Intermittent Server Problems
    114
    
    Operating System Boots with Problems
    114
    
    Downloading the Latest Version of the Firmware
    115
    
    Installing the Latest Version of the Firmware on the Server
    115
  - Enabling the Trusted Platform Module
    115
    
    Introduction
    115
    
    Enabling the TPM
    116
4 Booting and Shutting down the Operating System

117
5 Troubleshooting

134
- Methodology
  134
- Troubleshooting Tools
  141
  - Leds
    141
    
    External Health LED (EHLED)
    141
    
    Front Panel
    141
    
    Internal Health LED (IHLED)
    142
    
    Locator Switch/Led (Unit Identifier or UID)
    143
    
    System Health LED (SHLED)
    143
    
    Customer Replaceable Unit Health Leds
    144
    
    Diagnostics Panel Leds
    144
  - Diagnostics
    145
  - Online Diagnostics/Exercisers
    145
    
    Online Support Tool Availability
    145
    
    Online Support Tools List
    145
  - Linux Online Support Tools
    146
  - Offline Support Tools List
    146
  - General Diagnostic Tools
    147
  - Fault Management Overview
    147
  - HP-UX Fault Management
    147
    
    WBEM Indication Providers and EMS Hardware Monitors
    148
- Errors and Reading Error Logs
  148
  - Event Log Definitions
    148
  - Using Event Logs
    148
  - Ilo 2 MP Event Logs
    149
  - System Event Log (SEL) Review
    149
- Supported Configurations
  151
  - System Block Diagram
    151
  - System Build-Up Troubleshooting Procedure
    153
- Cpu/Memory/Sba
  155
  - Troubleshooting the CPU
    155
    
    IPF Processor Load Order
    155
    
    Processor Module Behaviors
    155
    
    Customer Messaging Policy
    156
  - Troubleshooting Memory
    158
    
    Memory DIMM Load Order
    158
    
    Memory Subsystem Behaviors
    158
    
    Customer Messaging Policy
    159
  - Troubleshooting SBA
    160
- Power Subsystem (BPS and I/O VRM)
  161
  - Power Subsystem Behavior
    161
  - Power Led/Switch
    161
  - Power Supply Power LED
    162
  - I/O Vrm
    162
- Cooling Subsystem
  163
  - Cooling Subsystem Behavior
    163
- Common I/O Backplane (Lbas/Ropes/Pdh/Pci-X Slots)
  163
  - I/O Subsystem Behaviors
    163
  - Customer Messaging Policy
    164
- Management Subsystem (Ilo 2 MP/BMC)
  167
- I/O Subsystem (Sas/Sata/Scsi/DVD/Hdd/Core I/O)
  168
  - Verifying Hard Disk Drive Operation
    168
  - LAN Leds
    169
    
    HBA Bulkhead LAN Leds
    169
    
    LAN a Connector Leds
    169
    
    LAN B Connector Leds
    169
- Booting
  170
- Firmware
  171
  - Identifying and Troubleshooting Firmware Problems
    171
  - Updates
    171
- Server Interface (System Console)
  172
  - Troubleshooting Tips
    172
- Environment
  172
- Reporting Your Problems to Hewlett Packard Enterprise
  172
  - Online Support
    173
  - Information to Collect before You Contact Support
    173
6 Removing and Replacing Server Components

174
7 Support and Other Resources

253
- Accessing Hewlett Packard Enterprise Support
  253
- Accessing Updates
  253
- Websites
  253
- Related Documents
  254
- Customer Self Repair
  254
- Remote Support
  254
- Typographic Conventions
  255
- Documentation Feedback
  255
A Customer Replaceable Units Information

257
- Parts Only Warranty Service
  257
- Customer Self Repair
  257
- Parts List
  258
B Upgrades

262
- I/O Backplane Upgrade
  262
  - I/O Backplane Upgrade Overview
    262
    
    Required Service Tools
    263
    
    Safety Information
    263
    
    I/O Backplane Upgrade Procedure
    264
- Installing Core I/O Cards
  268
- Processor Upgrades
  280
  - Upgrading Versus Adding on
    280
  - Firmware
    280
  - Operating Systems
    281
C Core I/O Card Utilities

282
- Integrated RAID
  282
  - Integrated Mirror
    282
  - Global Hot Spare
    282
- HPE 8 Internal Port SAS HBA (SAS Controller)
  282
  - MPTUTIL Utility
    282
    
    Common Questions about Flashing Firmware
    283
    
    Flashing BIOS and EFI Driver on the First Controller
    283
    
    Flashing Firmware on First Controller
    283
    
    Viewing the VPD Information for EFI Driver and RISC Firmware
    284
  - EFI Commands
    284
    
    DRVCFG Utility
    284
    
    Starting the DRVCFG Utility
    284
    
    Using the DRVCFG Utility
    284
    
    Configuration Utility Screens
    285
    
    DRVCFG Screens
    285
    
    CFGGEN Utility
    298
    
    CFGGEN Commands
    299
    
    CFGGEN Operation
    299
    
    Rules for Creating IM Volumes and Hot Spare Disks
    299
    
    Starting CFGGEN
    299
- Smart Array P400, P600 and P800 Controllers
  305
  - Quick Installation Procedure
    305
  - Connecting External Storage
    306
  - SAS Cable Part Numbers
    306
  - SAUPDATE Utility
    306
    
    Commands
    307
    
    List
    307
    
    Syntax
    307
    
    Update
    307
    
    UPDATE All
    308
    
    Error Messages
    309
    
    HELP or
    309
  - EBSU Utility
    309
  - Configuring the Array
    312
  - Comparing the Utilities
    312
  - ORCA Utility
    313
    
    Creating a Logical Drive Using ORCA
    314
  - ACU Utility
    314
D Utilities

315
- Extensible Firmware Interface Boot Manager
  315
  - EFI Commands
    316
- EFI/POSSE Commands
  318
  - Help
    318
    
    Operation
    318
    
    Parameters
    318
    
    Syntax
    318
  - Baud
    320
    
    Operation
    321
    
    Parameters
    321
    
    Syntax
    321
  - Boottest
    321
  - Cpuconfig
    322
    
    Operation
    322
    
    Parameters
    322
    
    Syntax
    322
  - Conconfig
    323
    
    Notes
    323
    
    Parameters
    323
    
    Syntax
    323
  - Ioconfig
    324
    
    Operation
    324
    
    Parameters
    324
    
    Syntax
    324
  - Default
    325
    
    Operation
    325
    
    Parameters
    325
    
    Syntax
    325
  - Errdump
    325
    
    Operation
    326
    
    Parameters
    326
    
    Syntax
    326
  - Info
    326
  - Lanaddress
    332
    
    Parameters
    332
    
    Syntax
    332
  - Monarch
    332
    
    Operation
    333
  - Pdt
    333
    
    Parameters
    333
    
    Syntax
    333
  - Sysmode
    334
    
    Operation
    334
    
    Parameters
    334
    
    Syntax
    334
- Specifying SCSI Parameters
  335
  - Using the SCSI Setup Utility
    335
- Using the Boot Option Maintenance Menu
  341
  - Paths
    341
    
    Add a Boot Option
    342
    
    Boot from a File
    342
    
    Change Boot Order
    343
    
    Delete Boot Option(S)
    343
    
    Manage Bootnext Setting
    344
    
    Set Auto Boot Timeout
    344
    
    Select Active Console Input Devices
    345
    
    Select Active Console Output Devices
    345
    
    Select Active Standard Error Devices
    346
  - Using the System Configuration Menu
    346
    
    Resetting Passwords
    347
    
    Security/Password Menu
    347
- Ilo 2 MP
  347
E Warranty and Regulatory Information

348
- Warranty Information
  348
- Regulatory Information
  348
  - Belarus Kazakhstan Russia Marking
    348
    
    Turkey Rohs Material Content Declaration
    349
    
    Ukraine Rohs Material Content Declaration
    349

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