HP SureStore 2/20 Series Manuals

Manuals and User Guides for HP SureStore 2/20 Series. We have 1 HP SureStore 2/20 Series manual available for free PDF download: User Manual

HP SureStore 2/20 Series User Manual

HP SureStore 2/20 Series User Manual (238 pages)

HP Surestore Tape Library User's Guide

Brand: HP | Category: Storage | Size: 9.75 MB

Table of Contents

In this Manual
4
Notice
4
Typographical Conventions and Terms
4
Revision History
5
Updates
5
Table of Contents
7
Chapter 1 Installing the Library

13
- Identifying Product Components
  14
- Choosing a Location
  16
- Installing the 2/20, 4/40 & 6/60 Series Libraries into a Rack
  19
  - Tools and Parts
    19
  - Rackmounting the Library
    21
- Preparing the Host for Installation
  33
- Connecting and Powering on the Library
  34
  - Library Back Panel
    35
  - SCSI Cable Connections
    36
  - Fibre Channel Cable Connections
    43
- Verifying the Host Configuration
  52
  - Backup Software Compatibility
    52
  - Using HP Library & Tape Tools
    52
  - Windows NT
    53
  - Windows 2000
    53
  - Sun Solaris
    54
  - HP-UX and Mpe/IX
    54
- Getting Started
  55
- Moving or Shipping the Library
  56
- Chapter Overview
  13
Chapter 2 Operating the Library

61
- Front Panel Overview
  62
  - Status Bar
    63
  - Nesting
    65
- Understanding the Menu Structure
  66
- Using Tapes
  67
- Accessing Tapes in the Library
  83
  - Magazine Access
    83
  - Mailslot Access
    87
- Drive and Tape Operations
  88
  - Loading a Tape into a Drive
    88
  - Unloading a Tape from the Drive
    89
  - Cleaning a Drive
    89
  - Moving Tapes between Slots
    90
- Chapter Overview
  61
Chapter 3 Library Administration

91
- Chapter Overview
  91
- Library Administration
  91
- Configuring the Library
  92
  - Enabling and Changing the Password
    94
  - Configuring the Mailslot
    95
  - Using the Remote Management Card
    98
    
    Overview
    98
    
    Dynamic Host Configuration Protocol (DHCP)
    99
    
    Bootp
    100
    
    Management Programs
    100
  - Configuring the Remote Management Card
    101
  - Retrieving Information about the Remote Management Card
    103
- Configuring the Library for Fibre Channel
  104
  - Configuration
    104
  - Retrieving Information about Fibre Channel
    107
- Setting SCSI Ids
  108
- Setting the Date and Time
  110
- Retrieving Library Information
  112
  - Library Information
    112
  - Drive Information
    114
  - Configuration Information
    114
  - Date and Time
    115
  - Firmware Revisions
    115
  - Power Supplies
    115
Chapter 4 Troubleshooting and Diagnostics

117
- Troubleshooting Overview
  118
  - Understanding Error Types
    119
- Understanding Error States
  120
  - Soft (Recovered) Errors
    120
  - Partial Availability State
    122
  - Hard (Unrecovered) Errors
    128
  - Host Software and Media Errors
    130
    
    Backup Software Errors
    131
- Interpreting Library Leds
  132
- Troubleshooting Common Problems
  142
  - Manually Rewinding a Stuck DLT Tape
    153
  - Removing a Stuck DLT Tape
    154
- Diagnostic Support Tools
  156
  - HP Library & Tape Tools
    156
  - Support Tools Manager and Sysdiag
    157
  - Running Library Diagnostic Tests
    158
- Chapter Overview
  117
Chapter 5 Replacing Parts and Upgrading Firmware

161
Appendix A Technical Specifications

183
Appendix Overview

183
- Environmental Specifications
  184
- The Appendix Provides Information on the Following:
  184
- Library Specifications
  185
- Physical Specifications
  186
- Cable Specifications
  188
- Drive Compatibility Specifications
  189
  - Drive Compatibility
    189
  - Media Compatibility
    189
- HP Ultrium Drive and Media Specifications
  191
- DLT Drive and Media Specifications
  194
Appendix B Customer Support

197
Appendix Overview

197
- Registering Your Product
  198
- Support Services
  199
  - Supportpacks
    199
  - Service Contracts
    201
  - Backup Software Support
    203
- Contacting HP Customer Support
  204
  - Information Needed for Support
    204
  - Telephone Support
    205
    
    North and South America
    205
    
    European Customer Support Centers
    206
    
    Asia Pacific Customer Support Centers
    207
    
    Elsewhere
    208
- Warranty Information
  209
Appendix C Error Code Reference

211
- Library Error Codes
  211
- Glossary
  223

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