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IBM 7163 manual available for free PDF download: Problem Determination And Service Manual
IBM 7163 Problem Determination And Service Manual (210 pages)
Brand:
IBM
| Category:
Storage
| Size: 22.43 MB
Table of Contents
Table of Contents
5
Safety
9
Guidelines for Servicing Electrical Equipment
10
Guidelines for Trained Service Technicians
10
Inspecting for Unsafe Conditions
10
Safety Statements
12
Chapter 1. Introduction
17
Related Documentation
17
Notices and Statements in this Document
18
Features and Specifications
19
Server Controls, Connectors, Leds, and Power
20
Front View
20
Rear View
21
Internal Leds, Connectors, and Jumpers
23
I/O Board Internal Connectors
23
I/O Board Internal Optional-Device Connectors
24
I/O Board Jumpers
25
I/O Board Leds
26
Microprocessor/Memory-Card Connectors
27
Microprocessor/Memory-Card Leds
27
SAS-Backplane Connectors
28
Chapter 2. Configuration Information and Instructions
29
Updating the Firmware
29
Configuring the Server
29
Using the Serverguide Setup and Installation CD
29
Using the Updatexpress Program
30
Using the Configuration/Setup Utility Program
30
Installing and Using the Baseboard Management Controller Utility Programs
36
Using the RAID Configuration Programs
36
Using the Remote Supervisor Adapter II Web Interface
39
Chapter 3. Parts Listing, System X3755 Type 8877 and 7163
41
Replaceable Server Components
43
Product Recovery Cds
47
Power Cords
49
Chapter 4. Removing and Replacing Server Components
53
Installation Guidelines
53
System Reliability Guidelines
54
Working Inside the Server with the Power on
55
Handling Static-Sensitive Devices
55
Returning a Device or Component
55
Connecting the Cables
56
Removing and Replacing Consumable Parts and Tier 1 Crus
57
Removing the Top Cover
57
Replacing the Top Cover
58
Removing an Adapter
58
Replacing the Adapter
58
Removing the Adapter Retention Bar
59
Replacing the Adapter Retention Bar
59
Removing the Hot-Swap Fan
60
Replacing the Hot-Swap Fan
61
Removing the Hot-Swap Hard Disk Drive
61
Replacing the Hot-Swap Hard Disk Drive
61
Removing the Hot-Swap Power Supply
62
Replacing the Hot-Swap Power Supply
63
Removing a DIMM
64
Replacing a DIMM
65
Removing a Microprocessor/Memory Card
67
Replacing a Microprocessor/Memory Card
67
Removing the Battery
69
Replacing the Battery
70
Removing a DVD Drive
71
Replacing a DVD Drive
72
Removing the Power-Supply Structure
72
Replacing the Power-Supply Structure
73
Removing the Top-Cover Latch Bracket
73
Replacing the Top-Cover Latch Bracket
73
Removing the Remote Supervisor Adapter II Slimline
74
Replacing the Remote Supervisor Adapter II Slimline
74
Removing the Serveraid-8K or Serveraid-8K-L SAS Controller
75
Replacing the Serveraid-8K or Serveraid-8K-L SAS Controller
76
Removing the CD/DVD Media Backplane
77
Replacing the CD/DVD Media Backplane
78
Removing the Remote Supervisor Adapter II Slimline Guide
78
Replacing the Remote Supervisor Adapter II Slimline Guide
79
Removing a Microprocessor/Memory Card Air Baffle
79
Replacing a Microprocessor/Memory Card Air Baffle
80
Removing and Replacing Tier 2 Crus
80
Removing the Microprocessor/Memory Card Structure
81
Replacing the Microprocessor/Memory Card Structure
82
Removing the Operator Information Panel Assembly
82
Replacing the Operator Information Panel Assembly
83
Removing and Replacing Frus
83
Removing the Front Fan Board
83
Replacing the Front Fan Board
84
Removing the I/O Board Assembly
84
Replacing the I/O Board Assembly
85
Removing the SAS Backplane Assembly
86
Replacing the SAS Backplane Assembly
87
Chapter 5. Diagnostics
89
Diagnostic Tools
89
Post
89
POST Beep Codes
89
Error Logs
100
POST Error Codes
101
Checkout Procedure
110
About the Checkout Procedure
111
Performing the Checkout Procedure
111
Troubleshooting Tables
113
CD or DVD Drive Problems
113
General Problems
114
Hard Disk Drive Problems
114
Intermittent Problems
115
Keyboard, Mouse, or Pointing-Device Problems
115
Memory Problems
117
Microprocessor Problems
119
Monitor Problems
120
Optional-Device Problems
122
Power Problems
123
Serial Port Problems
124
Serverguide Problems
125
Software Problems
126
Universal Serial Bus (USB) Port Problems
127
Video Problems
127
Light Path Diagnostics
127
Remind Button
129
Light Path Diagnostics Leds
130
Power-Supply Leds
135
Diagnostic Programs, Messages, and Error Codes
137
Running the Diagnostic Programs
137
Diagnostic Text Messages
138
Viewing the Test Log
138
Diagnostic Error Codes
138
Recovering from a BIOS Update Failure
154
System-Error Log Messages
155
BMC System-Event Log Messages
170
IPMI BMC System-Event Log Messages
172
BIOS-Logged BMC System-Event Log Messages
188
Solving SCSI Problems
188
Solving Power Problems
189
Solving Ethernet Controller Problems
189
Solving Undetermined Problems
191
Problem Determination Tips
191
Calling IBM for Service
192
Appendix A. Getting Help and Technical Assistance
195
Before You Call
195
Using the Documentation
195
Getting Help and Information from the World Wide Web
196
Software Service and Support
196
Hardware Service and Support
196
IBM Taiwan Product Service
196
Appendix B. Notices
197
Trademarks
197
Important Notes
198
Product Recycling and Disposal
199
Battery Return Program
200
Electronic Emission Notices
201
Federal Communications Commission (FCC) Statement
201
Industry Canada Class a Emission Compliance Statement
202
Australia and New Zealand Class a Statement
202
United Kingdom Telecommunications Safety Requirement
202
European Union EMC Directive Conformance Statement
202
Taiwanese Class a Warning Statement
203
Chinese Class a Warning Statement
203
Japanese Voluntary Control Council for Interference (VCCI) Statement
203
Index
205
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