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Lenovo ThinkPad L560 User Manual
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Lenovo ThinkPad L560 User Manual

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  • Page 1 ThinkPad L560 User Guide...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix F “Notices” on page 155 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals First Edition (February 2016) ©...

  • Page 3: Table Of Contents

    ... . . Supervisor password ..Accessing Lenovo programs ..Hard disk passwords ..
  • Page 4 ..Calling Lenovo ... . . Security features ... .
  • Page 5 Appendix D. Restriction of Hazardous Lenovo product service information for Taiwan ....Substances Directive (RoHS) ..Eurasian compliance mark ..
  • Page 6 ThinkPad L560 User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2016...

  • Page 8: Important Safety Information

    In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products. ThinkPad L560 User Guide...

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    (such as deformed plastic) at the ac input pins or anywhere on the power adapter. Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way. viii ThinkPad L560 User Guide...

  • Page 11: Extension Cords And Related Devices

    Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2016...

  • Page 12: External Devices

    In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

  • Page 13: Rechargeable Battery Notice

    A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty. If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.

  • Page 14: Electrical Current Safety Information

    2. First, attach all cables to devices. 2. First, remove power cords from outlets. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlets. 4. Remove all cables from devices. 5. Turn devices ON. ThinkPad L560 User Guide...

  • Page 15: Laser Compliance Statement

    Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The © Copyright Lenovo 2016 xiii...

  • Page 16: Additional Safety Information

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.

  • Page 17: Chapter 1. Product Overview

    “Computer specifications” on page 12 • “Operating environment” on page 12 • “Lenovo programs” on page 13 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.

  • Page 18: Right-Side View

    Smart-card-reader slot (available on some models) Optical drive bay USB 3.0 connectors Security-lock slot Audio connector Connect headphones or a headset that has a 3.5-mm (0.14-inch), 4-pole plug to the audio connector to listen to the sound from the computer. ThinkPad L560 User Guide...

  • Page 19: Left-Side View

    Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
  • Page 20 7: Start the Power Manager program, click the Global Power Settings tab, and then follow the instructions on the screen. • For Windows 10: Start the Lenovo Settings program, click Power, and then follow the instructions on the screen. For instructions on how to start the programs, see “Accessing Lenovo programs” on page 13.

  • Page 21: Bottom View

    Bottom view Figure 4. Bottom view Battery pack Micro-SIM-card slot Docking station connector Speakers Keyboard drainage holes Battery pack Use the computer with the battery power whenever ac power is unavailable. You can use the Power Manager program to adjust your power settings as needed. For detailed information, see the help information system of the Power Manager program.

  • Page 22: Rear View

    The USB 3.0 connector is used for connecting USB-compatible devices, such as a USB printer or a digital camera. Attention: When you attach a USB cable to the USB 3.0 connector, ensure that the USB mark is facing upward. Otherwise the connector might get damaged. ThinkPad L560 User Guide...

  • Page 23: Status Indicators

    Status indicators This topic helps you locate and identify the various status indicators on your computer. Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 19. Speaker-mute indicator When the speaker-mute indicator is on, the speakers are muted.

  • Page 24: Locating Important Product Information

    Certification label, and the labels for the Windows operating systems. Machine type and model information The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

  • Page 25: Fcc Id And Ic Certification Information

    Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-installable wireless module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.

  • Page 26: Labels For The Windows Operating Systems

    Certificate of Authenticity is the Windows 7 version for which the computer is licensed and the Product ID. The Product ID is important in case you need to reinstall the Windows 7 operating system from a source other than a Lenovo product recovery disc set. ®...
  • Page 27 Storage device Depending on the model: • 2.5-inch form factor, 7-mm (0.28-inch) height hard disk drive • 2.5-inch form factor, 7-mm (0.28-inch) height solid-state drive • 2.5-inch form factor, 7-mm (0.28-inch) hybrid drive • 9-mm (0.35-inch) height optical drive Display •...

  • Page 28: Computer Specifications

    – Operating: 8% to 95% at wet bulb: 23℃ (73℉) – Storage: 5% to 95% at wet bulb: 27℃ (81℉) If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine. ThinkPad L560 User Guide...

  • Page 29: Lenovo Programs

    3. If you still do not find the program in the program list, search for the program in the search box. Note: If you are using the Windows 7 operating system, some Lenovo programs are ready to be installed. You cannot find these programs through the above methods unless you have installed them first. To install these Lenovo programs, access the Lenovo PC Experience program, click Lenovo Tools, and then follow the instructions on the screen.
  • Page 30 Lenovo computer. Lenovo ID The Lenovo ID program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single account. (Windows 10) Use your Lenovo ID for quick and simple authentication and then enjoy the various services provided by Lenovo.
  • Page 31 (Windows 7 and Windows 10) Message Center Plus The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates (Windows 7) and alerts on conditions that require your attention.
  • Page 32 ThinkPad L560 User Guide...

  • Page 33: Chapter 2. Using Your Computer

    “Using a flash media card or a smart card” on page 33 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

  • Page 34: Getting Help About The Windows Operating System

    • For Windows 7: Open the Start menu and click Help and Support. • For Windows 10: Open the Start menu, and then click Get started. Additionally, you can search from the taskbar to find help, apps, files, settings, and so on. ThinkPad L560 User Guide...

  • Page 35: Special Keys

    Special keys Your computer has several special keys to help you work easily and effectively. Windows key Press the Windows key to open the Start menu. You also can use the Windows key together with another key to achieve other functions. For more information, refer to the help information system of the Windows operating system.

  • Page 36: Thinkpad Pointing Device

    The ThinkPad pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. With the ThinkPad pointing device, you also can perform a variety of touch gestures, such as rotating and zooming in or out. ThinkPad L560 User Guide...

  • Page 37: Trackpoint Pointing Device

    The ThinkPad pointing device consists of the following two devices: TrackPoint pointing device Trackpad By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 24. TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 38: Trackpad

    Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps. Ensure that you position your two fingers slightly apart from each other. ThinkPad L560 User Guide...

  • Page 39: Trackpad Touch Gestures

    After you use the cap for a period of time, you might consider replacing the cap with a new one. To get a new cap, contact Lenovo Customer Support Center. See “Calling Lenovo” on page 134.

  • Page 40: Customizing The Thinkpad Pointing Device

    For the Windows 7 operating system, you can program your computer so that when the battery power falls below a certain level, three events occur: the alarm goes off, a message is displayed, and the LCD is turned off. ThinkPad L560 User Guide...

  • Page 41: Using The Ac Power Adapter

    To enable the battery alarm, do the following: 1. Start the Power Manager program. 2. Click the Global Power Settings tab. 3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set the action.

  • Page 42: Maximizing The Battery Life

    If you put your computer into hibernation mode with the wake-up function disabled, the computer does not consume any power. The wake-up function is disabled by default. If you put your computer into hibernation mode with the wake-up function enabled, the computer consumes a small amount of power. ThinkPad L560 User Guide...

  • Page 43: Connecting To The Network

    To enable the wake-up function, do the following: 1. Go to Control Panel and click System and Security. 2. Click Administrative Tools. 3. Click Task Scheduler. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4.
  • Page 44 Current location profile is connected. Access Connections wireless status icon: • Power to the wireless radio is off. • Power to the wireless radio is on. No association. • Power to the wireless radio is on. No signal. ThinkPad L560 User Guide...
  • Page 45 • Power to the wireless radio is on. The signal strength of the wireless connection is excellent. • Power to the wireless radio is on. The signal strength of the wireless connection is marginal. • Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your computer closer to the wireless access point.

  • Page 46: Using An External Display

    • Up to 2048x1536, with an external display connected to the VGA connector of your computer. • Up to 2560x1600, with an external display connected to the mini DisplayPort connector of your computer. For more information about the external display, refer to the manuals provided with it. ThinkPad L560 User Guide...

  • Page 47: Connecting An External Display

    Connecting an external display You can use either a wired display or a wireless display. The wired display can be connected to the HDMI, VGA, or mini DisplayPort connector by a cable. The wireless display can be added through the Wireless ®...

  • Page 48: Changing Display Settings

    To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs” on page 13. • For Windows 10: Open the Start menu, and click Camera from the all apps list.

  • Page 49: Using A Flash Media Card Or A Smart Card

    – Open the Camera app, click the settings icon in the upper-right corner. Follow the instructions on the screen to configure the camera settings as desired. – Click Lenovo Settings from the Start menu. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 50 Note: If you do not remove the card from your computer after you eject the card from the Windows operating system, the card can no longer be accessed. To access the card, you must remove it first, then insert it again. ThinkPad L560 User Guide...

  • Page 51: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...

  • Page 52: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.
  • Page 53 Keyboard shortcut Function Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys Left Alt+Left Shift+PrtScn (or PrtSc) Turn on or turn off High Contrast For more information, go to http://windows.microsoft.com/, and then type any of the following keywords for searching: keyboard shortcuts, key combinations, shortcut keys.
  • Page 54 If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. Industry-standard connectors Your computer provides industry-standard connectors that enable you to connect assistive devices. For more information about the location and function of the connectors, see “Locating computer controls, connectors, and indicators” on page 1. ThinkPad L560 User Guide...

  • Page 55: Traveling With Your Computer

    Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.
  • Page 56 ThinkPad L560 User Guide...

  • Page 57: Chapter 4. Security

    To set, change, or remove a power-on password, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. © Copyright Lenovo 2016...

  • Page 58: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 59: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 60 1. Type the current user hard disk password in the Enter Current Password field and press Enter. 2. Type the new password in the Enter New Password field and press Enter; then retype the password in the Confirm New Password field and press Enter. ThinkPad L560 User Guide...

  • Page 61: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 62: Setting The Security Chip

    • Secure communications Before you start, print these instructions. To set an item on the Security Chip submenu, do the following: 1. Turn off your computer. Wait for about five seconds, and then turn on your computer again. ThinkPad L560 User Guide...

  • Page 63: Using The Fingerprint Reader

    It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers. To enroll your fingerprints, do the following: • For Windows 7: 1. Start the fingerprint program. For instructions on how to start the fingerprint program, see “Lenovo programs” on page 13. 2. Enter the Windows password as required.
  • Page 64 To improve the situation, try the following: • Clean or wipe your hands to remove any excess dirt or moisture from the fingers. • Enroll and use a different finger for authentication. • If your hands are dry, apply lotion to them. ThinkPad L560 User Guide...

  • Page 65: Notice On Deleting Data From Your Hard Disk Drive Or Solid-State Drive

    • Delete the data. • Format your hard disk drive or solid-state drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings.
  • Page 66 For more information about how to use your antivirus software, refer to the help information system of your antivirus software. ThinkPad L560 User Guide...

  • Page 67: Chapter 5. Recovery Overview

    • “Recovery overview for the Windows 7 operating system” on page 51 • “Recovery overview for the Windows 10 operating system” on page 56. Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...

  • Page 68: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 69: Using The Rescue And Recovery Workspace

    To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 70: Creating And Using A Rescue Medium

    Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 71: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are up-to-date” on page 112.

  • Page 72: Recovery Overview For The Windows 10 Operating System

    Settings ➙ Update & security ➙ Recovery. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3. Select a desired startup option, then follow the instructions on the screen. ThinkPad L560 User Guide...

  • Page 73: Recovering Your Operating System If Windows 10 Fails To Start

    Recovering your operating system if Windows 10 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 10 operating system. This enables you to recover or repair the operating system even if the Windows 10 operating system fails to start.
  • Page 74 ThinkPad L560 User Guide...

  • Page 75: Chapter 6. Replacing Devices

    Before you start, print these instructions. Read the Important safety information first. See “Important safety information” on page vi. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
  • Page 76 Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.

  • Page 77: Installing Or Replacing The Micro Sim Card

    4. Insert a new battery pack until it clicks into place. 5. Turn over the computer and connect the ac power adapter and all cables. Installing or replacing the micro SIM card Before you start, print these instructions. Read the Important safety information first. See “Important safety information”...

  • Page 78: Replacing The Internal Storage Drive

    To replace the internal storage drive, do the following: 1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. 2. Remove the battery pack. See “Replacing the battery pack” on page 59. ThinkPad L560 User Guide...
  • Page 79 3. Loosen the screws that secure the base cover assembly. Then remove the base cover assembly in the direction shown by arrow 4. Remove the internal storage drive. 5. Install the new internal storage drive. Chapter 6 Replacing devices...

  • Page 80: Replacing A Memory Module

    1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. 2. Remove the battery pack. See “Replacing the battery pack” on page 59. 3. Loosen the screws that secure the base cover assembly. Then remove the base cover assembly in the direction shown by arrow ThinkPad L560 User Guide...
  • Page 81 4. Open the latches on both sides of the memory slot at the same time , and then remove the memory module . Save the removed memory module for future use. 5. Place the notched end of the new memory module toward the contact edge side of the memory slot. Then insert the memory module into the slot at an angle of about 20 degrees.

  • Page 82: Installing Or Replacing The Wireless Wan Card

    1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. 2. Remove the battery pack. See “Replacing the battery pack” on page 59. 3. Loosen the screws that secure the base cover assembly. Then remove the base cover assembly in the direction shown by arrow ThinkPad L560 User Guide...
  • Page 83 4. If your computer already is installed with a wireless WAN card, remove the card by doing step 4 to step 6. Otherwise, go to step 7. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card.
  • Page 84 9. Connect the antenna cables to the new wireless WAN card. Ensure that you connect the red cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. ThinkPad L560 User Guide...

  • Page 85: Replacing The Optical Drive

    10. Install the base cover assembly and tighten the screws 11. Install the battery pack. See “Replacing the battery pack” on page 59. 12. Turn over the computer and connect the ac power adapter and all cables. Replacing the optical drive Before you start, print these instructions.

  • Page 86: Replacing The Keyboard

    8. Turn over the computer and connect the ac power adapter and all cables. Replacing the keyboard Before you start, print these instructions. Read the Important safety information first. See “Important safety information” on page vi. ThinkPad L560 User Guide...
  • Page 87 DANGER During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall. To remove the keyboard, do the following: 1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. 2.
  • Page 88 6. Use the cross end of the multi-tool to loosen the screws. 7. Pivot the keyboard slightly upward as shown by arrow until you can see the connectors on the bottom side of the keyboard. Then turn over the keyboard as shown by arrow ThinkPad L560 User Guide...
  • Page 89 8. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: Chapter 6 Replacing devices...
  • Page 90 1. Attach the connectors, and then turn over the keyboard. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the rear edge of the keyboard (the edge that is close to the computer display) is under the frame of the keyboard bezel. ThinkPad L560 User Guide...
  • Page 91 3. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. 4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. Chapter 6 Replacing devices...
  • Page 92 Ensure that there is no gap between the keyboard frame and keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved. ThinkPad L560 User Guide...

  • Page 93: Replacing The Coin-Cell Battery

    If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
  • Page 94 5. Install the new coin-cell battery and attach the connector Attention: The tamper detect switch is sensitive. When you are installing a new coin-cell battery, do not stack or route the cable of the coin-cell battery upon the tamper detect switch. ThinkPad L560 User Guide...
  • Page 95 6. Install the base cover assembly and tighten the screws 7. Install the battery pack. See “Replacing the battery pack” on page 59. 8. Turn over the computer and connect the ac power adapter and all cables. Chapter 6 Replacing devices...
  • Page 96 ThinkPad L560 User Guide...

  • Page 97: Chapter 7. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 98 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connector: Used to connect devices that are compatible with USB 3.0. Ethernet connector: Used to connect the docking station to an Ethernet LAN. ThinkPad L560 User Guide...
  • Page 99 Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer. ac power connector: Used to connect the ac power adapter.
  • Page 100 Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. ThinkPad Ultra Dock Front view ThinkPad L560 User Guide...
  • Page 101 Power button: Press the power button to turn on or turn off the computer. Key lock indicator: This indicator turns on when the system lock key is in the locked position. Docking status indicator: This indicator turns on when your computer is docked. Eject button: Press the eject button to release the computer from the docking station.

  • Page 102: Attaching A Thinkpad Docking Station

    To attach your computer to a supported ThinkPad docking station, do the following: Note: The ThinkPad Basic Dock does not have the system lock. 1. Disconnect all cables and devices from the computer. 2. Ensure that the system lock key is turned to the unlocked position (horizontal). ThinkPad L560 User Guide...

  • Page 103: Detaching A Thinkpad Docking Station

    3. Align the top-left corner of the computer with the position mark of the docking station. Insert your computer into the docking station vertically until you hear a click . The computer is attached to the docking station. Then turn the system lock key to the locked position 4.

  • Page 104: Guidelines On Connecting Multiple External Displays To A Docking Station

    As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on. – When the computer display is off: ThinkPad L560 User Guide...

  • Page 105: Security Features

    – When the computer display is on: Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positions: • When the key is in the locked position (position 1), the eject button of the docking station is locked, and you cannot remove your computer.
  • Page 106 ThinkPad L560 User Guide...

  • Page 107: Chapter 8. Advanced Configuration

    • If an NVM Express drive is installed, additional drivers also are required. For more information, go to https://support.microsoft.com/en-us/kb/2990941. 8. Restore the C:\SWTOOLS directory that you backed up before installing the Windows 7 operating system. 9. Install the device drivers. See “Installing device drivers” on page 93. © Copyright Lenovo 2016...

  • Page 108: Installing The Windows 10 Operating System

    11. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 109: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 110: Main Menu

    The following table lists the Config menu items. Default values are in boldface. The menu items might change without notice. Depending on the model, the default value might vary. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results. ThinkPad L560 User Guide...
  • Page 111 Table 2. Config menu items Menu item Value Submenu item Comments Network Wake On LAN • Disabled Enable the computer to power on when the • AC only Ethernet controller receives • AC and Battery a magic packet (a special network message).
  • Page 112 F1–F12 as primary function • Disabled Enable the F1-F12 function or the special function • Enabled printed as an icon on each key as the primary function. Enabled: Executes the F1-F12 function. Disabled: Executes the special function. ThinkPad L560 User Guide...
  • Page 113 Table 2. Config menu items (continued) Menu item Submenu item Value Comments To temporarily switch the above two options, press Fn+Esc to enable FnLock. The FnLock indicator is on when FnLock is enabled. • Disabled Fn and Ctrl Key swap If you select Enabled, the Fn key works as the Ctrl •...
  • Page 114 Express activity. Normally, it is not necessary to change this setting. Power On with AC Attach • Disabled Enable or disable the feature that powers on the • Enabled system when the ac power adapter is attached. ThinkPad L560 User Guide...
  • Page 115 Table 2. Config menu items (continued) Menu item Submenu item Value Comments If you select Enabled, the system is powered on when the ac power adapter is attached. If the system is in hibernate state, the system resumes normal operation. If you select Disabled, the system is not powered on nor resumed when the ac...

  • Page 116: Date And Time Menu

    Wake on LAN attempt. If you select Disabled, no password prompt is displayed; the computer goes ThinkPad L560 User Guide...
  • Page 117 Table 3. Security menu items (continued) Menu item Submenu item Value Comments ahead and loads the operating system. To prevent unauthorized access, set the user authentication on the operating system. Password at Restart • Disabled If you select and enable Password at restart, a password prompt is displayed •...
  • Page 118 Intel PTT. If you want to continue, select Yes. Note: Intel PTT can be used with the Windows 8 or later operating system. Security Chip • Active If you select Active, the security chip is functional. If you select Inactive, • Inactive ThinkPad L560 User Guide...
  • Page 119 Table 3. Security menu items (continued) Menu item Submenu item Value Comments the security chip is visible, but it is not • Disabled functional. If you select Disabled, the security chip is hidden and it is not functional. Note: This item is displayed when Security Chip Selection is set to Discrete TPM.
  • Page 120 Enable or disable the tamper detection. Access Tamper Detection If tamper is detected, Supervisor • Enabled Password is required to boot the system. Bottom Cover Tamper Detection will not take effect unless Supervisor Password is enabled. ThinkPad L560 User Guide...
  • Page 121 Table 3. Security menu items (continued) Menu item Submenu item Value Comments Anti-Theft Computrace • Disabled Enable or disable the UEFI BIOS interface to activate the computrace • Enabled module. Computrace is an optional • Permanently Disabled monitoring service from Absolute Software.

  • Page 122: Startup Menu

    • No devices that do not have the UEFI enabled operating system. Compatibility Support Module (CSM) is required for booting the legacy operating system. If you select UEFI Only, CSM Support is selectable. ThinkPad L560 User Guide...

  • Page 123: Restart Menu

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Chapter 8 Advanced configuration...

  • Page 124: Using System Management

    Setting management features To enable a network administrator to remotely control your computer, set the following system-management features in the ThinkPad Setup program: • Wake on LAN • Network Boot sequence • Flash update ThinkPad L560 User Guide...
  • Page 125 Note: If a supervisor password has been set, you will be required to enter the supervisor password when you start the ThinkPad Setup program. Enabling or disabling the Wake on LAN feature When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administrator can start the computer remotely from a management console, using a remote network-management program.
  • Page 126 ThinkPad L560 User Guide...

  • Page 127: Chapter 9. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 128: Making Sure Device Drivers Are Up-To-Date

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 129: Taking Care Of Your Computer

    Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer.

  • Page 130: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid-state drive.
  • Page 131 Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.
  • Page 132 ThinkPad L560 User Guide...

  • Page 133: Chapter 10. Troubleshooting Computer Problems

    When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the hard disk drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 134: Spills On The Keyboard

    Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, Press F10, and then press Enter to restart the system. If you still have a problem, have the computer serviced. • Message: 0187: EAIA data access error ThinkPad L560 User Guide...

  • Page 135: Errors Without Messages

    Solution: The access to EEPROM is failed. Have the computer serviced. • Message: 0188: Invalid RFID Serialization Information Area Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. •...

  • Page 136: Beep Errors

    The system board has a problem. Have the computer serviced. Memory module problems Print these instructions now and keep the instructions with your computer for reference later. If your memory module is not operating properly, check the following items: ThinkPad L560 User Guide...

  • Page 137: Networking Problems

    1. Verify that the memory module is installed and seated correctly in your computer. It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection.

  • Page 138: A Wireless Lan Problem

    If you are using an AV profile, select Stereo Audio and click the Set Default button. 4. Click OK to close the Sound window. • Problem: PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth-enabled device. ThinkPad L560 User Guide...

  • Page 139: Problems With The Keyboard And Other Pointing Devices

    Solution: The Windows 7 operating system sends PIM items in XML format, but most Bluetooth-enabled devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file through Bluetooth, a PIM item sent from the Windows 7 might be saved as a file with the extension .contact. Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices.

  • Page 140: External Monitor Problems

    Solution: This is an intrinsic characteristic of the TFT technology. Your computer display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time. External monitor problems • Problem: The external monitor is blank. ThinkPad L560 User Guide...
  • Page 141 Solution: To bring up the image, press F7 and select the desired monitor. If the problem persists, do the following: 1. Connect the external monitor to another computer to make sure that it works. 2. Reconnect the external monitor to your computer. 3.

  • Page 142: Audio Problems

    4. Click the Recording tab in the Sound window. 5. Select Microphone, and click the Properties button. 6. Click the Levels tab, and move the Microphone Boost slider upwards. 7. Click OK. Note: For details about controlling volume, refer to your Windows online help. ThinkPad L560 User Guide...

  • Page 143: Fingerprint Reader Problems

    • Problem: A volume or balance slider cannot be moved. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed. • Problem: The volume sliders do not stay in place when some audio programs are used. Solution: It is normal for the sliders to change position when certain sound programs are used.

  • Page 144: Power Problems

    Solution: Turn off the computer by pressing and holding the power button for 4 seconds or more. If the computer is still not reset, remove the ac power adapter and the battery. Boot problems Print these instructions now and keep them with your computer for reference later. ThinkPad L560 User Guide...
  • Page 145 If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.

  • Page 146: Problems With Drives And Other Storage Devices

    Solution: If the disc is not correctly loaded on the center pivot of the drive, it might rub against the drive cover and make a noise. Make sure that the disc is loaded correctly in the drive. • Problem: The tray does not open even if you press the eject button. ThinkPad L560 User Guide...

  • Page 147: A Software Problem

    Solution: When your computer is not turned on, pressing the eject button does not cause the drive tray to open. Make sure that the computer is turned on and that the drive connector is firmly connected to the computer. If the tray still does not open, make sure that the computer is running, and insert the end of a straightened paper clip into the emergency eject hole.

  • Page 148: Problems With Ports And Connectors

    Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation. Solution: Make sure that: • The ac power adapter is connected to the docking station. • The computer is securely attached to the docking station. ThinkPad L560 User Guide...

  • Page 149: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 150: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 151: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 152 ThinkPad L560 User Guide...

  • Page 153: Appendix A. Supplemental Information On The Ubuntu Operating System

    Accessing the Lenovo Limited Warranty This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011. You can view the LLW in a number of languages from this Web site. Read the Lenovo Limited Warranty at: http://www.lenovo.com/warranty/llw_02 The LLW also is preinstalled on the computer.
  • Page 154 • Wireless feature – Integrated wireless local area network (LAN) (WPA/WPA2-PSK) The following list provides information about components and features partly supported by Lenovo. Note: Some of the components and features might not be available on your computer. • Bluetooth audio profiles •...
  • Page 155 The following list provides information about components and features that are not supported by Lenovo. Note: Some of the components and features might not be available on your computer. • Accelerometer • Fingerprint reader • HDMI 5.1 channel • Hybrid Graphic card •...
  • Page 156 ThinkPad L560 User Guide...

  • Page 157: Appendix B. Regulatory Information

    Your Bluetooth card is compliant with Bluetooth Specification 4.0 as defined by the Bluetooth Special Interest Group SIG. It supports the following profiles: • Advanced Audio Distribution Profile (A2DP) • Audio/Video Control Transport Protocol (AVCTP) • Audio/Video Distribution Transport Protocol (AVDTP) © Copyright Lenovo 2016...
  • Page 158 This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.

  • Page 159: Wireless-Radio Compliance Information

    Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to the ThinkPad L560 computer, machine types 20F1 and 20F2. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 160: Industry Canada Class B Emission Compliance Statement

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 161: Korea Class B Compliance Statement

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 162: Lenovo Product Service Information For Taiwan

    Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. ThinkPad L560 User Guide...

  • Page 163: Appendix C. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 164: Recycling Information For China

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 165: Battery Recycling Information For Taiwan

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.

  • Page 166: Battery Recycling Information For The United States And Canada

    Disposing of battery packs from Lenovo products Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can find details on the battery pack in the product documentation. If you need to dispose of a battery pack, insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal operator, and follow their instructions.

  • Page 167: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...

  • Page 168: China Rohs

    China RoHS ThinkPad L560 User Guide...

  • Page 169: Appendix E. Energy Star Model Information

    Windows Help and Support information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 170 5. Clear the Allow this device to wake the computer check box. 6. Click OK. ThinkPad L560 User Guide...

  • Page 171: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 172: Trademarks

    This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.com/support...

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