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Toro 38820 Operator's Manual
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Power Max Heavy Duty 926/1028 OXE Snowthrower
Model No. 38820—Serial No. 316000001 and Up
Model No. 38824—Serial No. 316000001 and Up
This product complies with all relevant European directives.
For details, see the separate product specific Declaration of
Conformity (DOC) sheet.

Introduction

This machine is intended to be used by residential
homeowners or professional, hired operators. It is
designed for removing snow from paved surfaces, such
as driveways and sidewalks, and other surfaces for
traffic on residential or commercial properties. It is not
designed for removing materials other than snow.
Read this information carefully to learn how to operate and
maintain your machine properly and to avoid injury and
machine damage. You are responsible for operating the
machine properly and safely.
You may contact Toro directly at www.Toro.com for machine
and accessory information, help finding a dealer, or to register
your machine.
Whenever you need service, genuine Toro parts, or additional
information, contact an Authorized Service Dealer or Toro
Customer Service and have the model and serial numbers of
your machine ready.
Figure 1
model and serial numbers on the machine. Write the numbers
in the space provided.
© 2015—The Toro® Company
8111 Lyndale Avenue South
Bloomington, MN 55420
identifies the location of the
Register at www.Toro.com.
G016493
1. Model and serial number location
Model No.
Serial No.
This manual identifies potential hazards and has safety
messages identified by the safety alert symbol
which signals a hazard that may cause serious injury or death
if you do not follow the recommended precautions.
1. Safety alert symbol
This manual uses 2 words to highlight information.
Important calls attention to special mechanical information
and Note emphasizes general information worthy of special
attention.
Original Instructions (EN)
All Rights Reserved *3396-746* A
Printed in the USA
Form No. 3396-746 Rev A
Operator's Manual
ST OP
Figure 1
(Figure
Figure 2
1
2),

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Table of Contents
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Summary of Contents for Toro 38820

  • Page 1: Introduction

    You are responsible for operating the machine properly and safely. Model No. You may contact Toro directly at www.Toro.com for machine and accessory information, help finding a dealer, or to register Serial No. your machine.
  • Page 2: Table Of Contents

    This machine has a sound pressure level at the operator’s Operating the Traction Drive ........16 ear of 88 dBA (model 38820) and 89 dBA (model 38824). Using the Wheel Clutch Levers.........16 The sound pressure level was determined according to the Operating the Speed Selector ........17...
  • Page 3: Safety And Instructional Decals

    Safety and Instructional Decals Important: Safety and instruction decals are located near areas of potential danger. Replace damaged decals. 112-6627 3. Warning—read the 1. Left turn control 5. Cutting/dismemberment 7. Auger/impeller Operator's Manual. hazard, impeller—keep drive—squeeze the lever to away from moving parts; engage;...
  • Page 4 125–1102 1. Engine stop 3. Variable speed control 2. Slow 4. Fast 120-9805 120-9805 1. Insert the key. 2. Prime the engine 3 times. 3. Engage the choke. 4. Pull the starter cord. 5. Once the engine is running, disengage the choke.
  • Page 5: Setup

    Setup Loose Parts Use the chart below to verify that all parts have been shipped. Procedure Description Qty. Handle bolts Curved washers Install the upper handle. Locknuts – No parts required Install the wheel clutch cable ends – No parts required Install the traction control linkage.
  • Page 6: Installing The Upper Handle

    Installing the Upper Handle Parts needed for this procedure: Handle bolts Curved washers Locknuts Procedure Figure 4 Note: Do not remove the rubber band on the cables until you have installed the upper handle. 1. Lift and rotate the upper handle and position it over the lower handle (Figure Important: Route the cables attached to the...
  • Page 7: Installing The Traction Control Linkage

    Figure 9 Figure 6 Note: The gap should be approximately the thickness 1. Wheel clutch lever of a pencil (6 mm or 1/4 inch). If it is greater, loosen the cable clamp nut, slide the cable jacket up slightly, 3. Remove the nut and washer from the handle, attach tighten the cable clamp nut, and check the gap again.
  • Page 8: Installing The Chute Control Rod

    Note: For easier installation, look down through the opening in the speed selector (Figure 13). Figure 13 Figure 11 1. Speed selector 1. Speed selector lever 3. Inner washer 2. Trunnion 4. Outer washer Note: To make installation easier, leave the flat washer on the trunnion (Figure 11).
  • Page 9: Connecting The Wire To The Headlight

    7. Hold the blue trigger cap down and rotate the Quick Stick in a circle to ensure that the chute and deflector operate smoothly. Connecting the Wire to the Headlight g018656 Figure 14 Parts needed for this procedure: 1. Short rod 2.
  • Page 10: Filling The Engine With Oil

    116 and 137 Model Engine Oil Capacity kPa (17 and 20 psi). 38820 0.89 to 0.95 L (30 to 32 oz) 38824 1. Remove the dipstick by rotating the cap counterclockwise and slowly pour oil into the oil...
  • Page 11: Checking The Traction Drive Operation

    6. Squeeze the left hand (traction) lever to the hand-grip (Figure 20). The machine should move forward. If the machine does not move or moves rearward, complete the Checking the Traction Drive following: Operation A. Release the traction lever and stop the engine. B.
  • Page 12: Product Overview

    Product Overview Figure 23 1. Snow cleanout tool (attached to the handle) Operation Before Operation Safety • Use extension cords and receptacles as specified by the manufacturer for all machines with electric starting motors. • Do not operate the machine without wearing adequate winter garments.
  • Page 13: During Operation

    • • For best results, use only clean, fresh, unleaded gasoline Exercise caution to avoid slipping or falling. Always be with an octane rating of 87 or higher ((R+M)/2 rating sure of your footing, and keep a firm hold on the handles. method).
  • Page 14: Starting The Engine

    Starting the Engine 4. Firmly push in the primer 3 times with your thumb, holding the primer in for a second before releasing it 1. Check the engine oil level. Refer to Checking the each time (Figure 27). Engine Oil Level in Maintenance. 2.
  • Page 15 5. Move the choke to the Choke position (Figure 28). g018812 Figure 30 1. Electric-starter button 3. Recoil starter 2. Electric starter plug-in Note: To use the electric starter, connect a power cord to the electric starter plug-in first and then to a power outlet.
  • Page 16: Stopping The Engine

    Stopping the Engine Operating the Traction Drive 1. Move the throttle to the Slow position, and then to the CAUTION Stop position (Figure 31) to kill the engine. The engine can also be stopped by pulling the ignition key outward If the traction drive is not properly adjusted, the to the middle position.
  • Page 17: Operating The Speed Selector

    Operating the Auger/Impeller Drive 1. To engage the auger/ impeller drive, squeeze the right hand (auger/ impeller) lever to the handgrip (Figure 37). Figure 34 Note: This disengages the drive to the right wheel while the left wheel continues driving, and the machine turns to the right.
  • Page 18: Operating The Quick Stick

    Operating the Quick Stick® Moving the Chute Deflector Hold the blue trigger cap down and move the Quick Stick Hold the blue trigger cap down to use the Quick Stick to forward to lower the chute deflector; move it rearward to raise move the discharge chute and the chute deflector.
  • Page 19: Operating Tips

    Operating Tips Preventing Freeze-up • In snowy and cold conditions, some controls and moving DANGER parts may freeze. Do not use excessive force when trying to operate frozen controls. If you have difficulty When the machine is in operation, the impeller and operating any control or part, start the engine and let it auger can rotate and cut off or injure hands and feet.
  • Page 20: Maintenance

    • Have an Authorized Service Dealer inspect and replace the traction drive belt and/or the auger/impeller drive belt, if necessary. Important: You can find more information about maintaining and servicing your machine at www.Toro.com. Maintenance Safety 1. Remove the dipstick, wipe it clean, then fully install the dipstick.
  • Page 21: Checking And Adjusting The Skids

    Checking and Adjusting the Checking and Adjusting the Skids Traction Cable Service Interval: Yearly—Check the skids and adjust them Service Interval: After the first 2 hours—Inspect the if necessary. traction cable and adjust it if necessary. Yearly—Inspect the traction cable and adjust or Check the skids to ensure that the auger does not contact replace it if necessary.
  • Page 22: Checking The Auger Gearbox Oil Level

    6. Install the pipe plug in the gearbox. Engine Oil Capacities Model Engine Oil Capacity 38820 0.89 to 0.95 L (30 to 32 oz) 38824 0.89 to 0.95 L (30 to 32 oz) 1. Clean the area around the oil drain cap (Figure 47).
  • Page 23: Replacing The Spark Plug

    4. Set the gap between the electrodes on a new spark plug at 0.76 mm (0.030 inch) (Figure 50). Wait until the engine is cool to replace the spark plug. Use a Toro spark plug or equivalent (Champion® RN9YC or NGK BPR6ES). 1. Remove the boot (Figure 48). Figure 50 1.
  • Page 24: Replacing The Drive Belts

    Replacing the Drive Belts If the auger/impeller drive belt or the traction drive belt becomes worn, oil-soaked, or otherwise damaged, have an Authorized Service Dealer replace the belt. Replacing the Headlight Bulb Use a GE 899 37W halogen light bulb. Do not touch the Figure 51 bulb with your hands or allow dirt or moisture to come into contact with the bulb.
  • Page 25: Storage

    Storage WARNING • Gasoline vapors can explode. • Do not store gasoline more than 30 days. Figure 57 • Do not store the machine in an enclosure near an open flame. 5. Turn the base of the bulb clockwise until it is snug (Figure 58).
  • Page 26: Troubleshooting

    Troubleshooting Problem Possible Cause Corrective Action The electric starter does not turn 1. The power cord is disconnected at the 1. Connect the power cord to the outlet (electric-start models only). outlet or the machine. and/or the machine. 2. The power cord is worn, corroded, or 2.
  • Page 27 5. Unclog the discharge chute. 6. The auger/impeller drive belt is loose 6. Install and/or adjust the auger/impeller or is off the pulley. drive belt; refer to www.Toro.com for servicing information or take the machine to an Authorized Service Dealer.
  • Page 28 Notes:...
  • Page 29 Notes:...
  • Page 30 Notes:...
  • Page 31 The Way Toro Uses Information Toro may use your personal information to process warranty claims, to contact you in the event of a product recall and for any other purpose which we tell you about. Toro may share your information with Toro's affiliates, dealers or other business partners in connection with any of these activities. We will not sell your personal information to any other company.
  • Page 32 Toro Product listed below if defective in materials or warranty does not cover the following: workmanship or if the Toro GTS (Guaranteed to Start) engine will not start • Cost of regular maintenance service or parts, such as filters, fuel,...

This manual is also suitable for:

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