Network Camera Operating Instructions KX-HCM8 Model No. Please read this manual before using and save this manual for future reference. Panasonic Network Camera Site: http://www.panasonic.com/netcam for customers in the USA or Puerto Rico...
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Operating Instructions Introduction Thank you for purchasing a Panasonic Network Camera. Check the following items when unpacking. Network Camera Operating Instructions Getting Started AC Adaptor Flexible Stand Screws Setup CD-ROM Rear Mounting Adaptor For operation assistance: • Call 1-800-272-7033 •...
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Trademarks • Netscape and Netscape Navigator are either registered trademarks or trademarks of Netscape Communications Corporation in the U.S. and other countries. • Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. •...
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Operating Instructions IMPORTANT SAFETY INSTRUCTIONS When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. Read and understand all instructions. Keep these instructions. Heed all warnings. Follow all instructions. After taking away the dust on the Fixed Focus Lens, wipe the Fixed Focus Lens with lens cleaning paper.
Operating Instructions 1.1 Getting to Know Network Camera 1.1.1 Main Features Easy installation Setup CD-ROM simplifies the installation. Insert the Setup CD-ROM and autorun program should start the application automatically. This program automatically finds Network Camera on the network. High-Speed Motion JPEG Network Camera has an integrated web server.
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Update Firmware If new firmware is released, you can download the latest program from Network Camera Technical Support Site. Installation is easy and fast. Refer to page 82 for details. Authentication Authentication window requires you to enter the administrator/general user ID and password.
(Not included on the Setup CD-ROM). Network Camera image is not displayed correctly in the Netscape Use Netscape Navigator v4.7x. Refer to Panasonic Network Camera Site http://www.panasonic.com/netcam for the latest information on web browsers. Note Pentium II 300 MHz or greater CPU is recommended to prevent performance ®...
Operating Instructions 1.1.3 Authentication—System Security Feature Authentication window requires you to enter the administrator/general user ID and password for security. Password security can prevent unregistered users/ intruders from accessing your image from their web browsers. Authentication windows are not displayed in the default. Refer to page 56 for setting up Authentication window, the administrator ID and the password.
Operating Instructions 1.2 Included Accessories The following items are provided with Network Camera. Additional pieces can be ordered by calling 1-800-332-5368. AC Adaptor — 1 pc. Order No. PQLV10Y Screws — 3 pcs. Order No. PQHE5004Z Notes • If any items are missing, contact the dealer immediately. •...
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Setup CD-ROM The setup program simplifies Network Camera installation. Adobe Reader 4.05 or later enables you to see the Operating Instructions on the Setup CD-ROM. If Adobe Acrobat Reader is not installed on the PC, double-click "ar405eng.exe". Refer to "ReadmeEng.txt" for the directory and file structure of the Setup CD-ROM.
The Network Camera’s lens is threaded to accept optional diopter lens (customer provided), similar to those used with camcorders. Panasonic does not offer any at this time. If the lens you choose is slightly larger than 30.5 mm, adaptor rings can be purchased from most photographic supply dealers.
1.3.2 Rear View I/O Connector (Refer to page 91.) Ethernet port (RJ-45) (Refer to page 20.) DC IN jack (Refer to page 20.) Ethernet Indicator (Refer to page 20.) Hook for AC adaptor cable (Refer to page 20.) Ethernet Indicator Ethernet Indicator turns on when the network is active.
Operating Instructions 2.1 Installation Procedure Select the Network Camera configuration type. (Page 18—Page 19) Connect Network Camera for installation. (Page 20) Prepare the network parameters for Network Camera. (Page 21—Page 22) Check the proxy server setting. (Page 26—Page 27) Set up Network Camera with Setup CD-ROM. (Page 28—Page 31) Confirm the Network Camera Access from the Internet.
Operating Instructions 2.2 Network Camera Configuration Type Network Camera can be connected over the LAN/Intranet and the Internet. Select from the four Network Camera configuration types. Network parameters differ depending on the Network Camera configuration type. [Type 1]—LAN/Intranet Connection with an Ethernet Switching Hub Network Camera can be installed on the LAN/Intranet.
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[Type 3]—Internet Direct Connection with a Modem Network Camera can be installed alone without PC on the network. When you set up Network Camera in [Type 3], connect Network Camera temporarily in [Type 1], [Type 2] or [Type 4]. Internet Note Some xDSL services use PPPoE.
AC adaptor is used as the main disconnect device, so ensure that the power outlet is located/installed near the equipment and is easily accessible. • Use only the specified Panasonic AC adaptor PQLV10 (Order No. PQLV10Y). • When you set up Network Camera in [Type 3], connect it temporarily in [Type 1], [Type 2] or [Type 4].
2.4 Network Parameters 2.4.1 Preparing the Network Parameters for Network Camera Before starting to set up the network parameters of Network Camera, make note of corresponding network parameters. [Type 1] Ask your network administrator for the network parameters. [Type 2] Refer to the broadband router’s manual for the network parameters. [Type 3] Ask your ISP (Internet Service Provider) for the network parameters.
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Operating Instructions Network Parameters Table Parameters [Type 1] 80 (default) Port No. IP address Check [Static], and set the static private IP address. Subnet Set the Subnet Mask fitted to your network. Mask Set Default Default Gateway Gateway address. Set DNS server address. Server 1, 2 You do not DDNS...
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How to refer the network parameters from the PC If you cannot get the network parameters, you can refer to the network parameters except for IP address from the PC on the same network in the following procedure. • When using Windows 95, Windows 98 or Windows Me Click [Start] –>...
Operating Instructions 2.4.2 Setting IP Address of the PC in [Type 4] Configuration Type Your PC needs to have a static private IP address to access Network Camera in [Type 4] configuration. Follow the steps below, appropriate for your operating system to open TCP/IP Properties window on the PC.
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TCP IP Properties window appears. Set "192.168.0.250" in the IP address data field and "255.255.255.0" in the Subnet Mask data field. Click [OK]. Private IP address Private IP address is the network ID that is not used on the Internet. They are classified into Class A, Class B and Class C, as shown in the next table.
Operating Instructions 2.5 Proxy Server Setting A proxy server may prevent you from connecting directly to Network Camera in some corporate environments. The web browser can set up the IP address communication without using a proxy server. Consult your ISP or network administrator.
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Enter the IP address of Network Camera assigned from your ISP or network administrator into the Do not use proxy server for addresses beginning with data field. Click [OK] on all of the opening windows. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Operating Instructions 2.6 Simple Installation using the Setup CD-ROM After finishing cabling, turn on Network Camera and insert the Setup CD-ROM in the CD-ROM drive of the PC. Setup CD-ROM should start the application automatically. This program automatically finds Network Cameras on the network. Turn on Network Camera.
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Click [Network Configuration]. Network Camera List window appears. Setup program finds all Network Cameras connected on your local network. It lists all of MAC addresses and IP addresses of Network Cameras. Network Cameras that are isolated by the use of a home gateway or broadband router will not be detected.
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Operating Instructions Select your target Network Camera from the list as shown in example (A) on Network Camera List window on page 29 and click [Select]. Configuration window appears. Refer to page 21 and page 22 and enter the correct network parameters.
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Click [OK]. Refer to page 50 for Setup Page (Network window). Click [Top Page]. Top Page appears. Click the language to change the display. Refer to page 37 for Top Page. Notes • When viewing images for the first time in the Internet Explorer, a pop-up Security Warning window may appear.
Operating Instructions 2.7 Network Camera Access from the Internet [Type 2] and [Type 3] of the Network Camera configuration type allow Network Camera to be accessed from the Internet. Port Forwarding (IP Masquerade) feature Set up the Port Forwarding feature to the broadband router if the [Type 2]— Internet Connection with the Broadband Router on page 18 is configured.
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Operating Instructions Top Page Click the language to change the display. Refer to page 37 for Top Page. Note When viewing images for the first time in the Internet Explorer, a pop-up Security Warning window may appear. The window requests your permission to download ActiveX Controls (OCX file) used to display Motion JPEG.
Operating Instructions 3.1 Network Camera Flow Chart Top Page enables you to access Top View Image screen (Single Camera/Multi- Camera screen). Authentication window can set password for the link at (A). Enter "http://IP Address (or URL):Port No." on the web browser. When port number is 80 (default), you do not need to enter port number.
3.2 Top Page Top Page allows you to select the Single/Multi-Camera screen in Motion JPEG or JPEG - Regularly Refresh. Motion JPEG enables you to view the image like a motion video, and JPEG - Regularly Refresh can be set the refresh interval. Enter "http://IP Address (or URL):Port No."...
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Operating Instructions Notes • If a port number is specified in the IP address, "http://" must precede the IP address, otherwise the port number will not be recognized. • When viewing images for the first time in the Internet Explorer, a pop- up Security Warning window may appear.
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ActiveX Controls When viewing images for the first time in the Internet Explorer, a pop-up Security Warning window may appear. The window requests your permission to download ActiveX Controls (OCX file) used to display Motion JPEG. Allow the file to be installed. It is required and will not cause any problems with other applications on the PC.
Operating Instructions 3.3 Single Camera Screen Single Camera screen has an Operation Bar on the left. It can change the image resolution, the image quality and image size. [Viewer] links to the Buffered Image screen. Notes • The Screen Saver can prevent the PC monitor from burning in displaying the same image.
3.3.1 Using Operation Bar Operation bar controls the general use of Network Camera. The following sections describe the general way of using it. [For assistance, please call: 1-800-272-7033] (1) Locked Display: Brightness Control can be locked. Locked appears when the operation bar is clicked. (2) Brightness: Brightness control has nine steps including [STD] (Standard).
Operating Instructions 3.3.2 Viewing Buffered Image Screen Buffered Image screen can be viewed by clicking [Viewer] on the operation bar. Buffered Image is saved in the internal memory of Network Camera by clicking [Start Capture]. Alarm/Timer mode in the Image Transfer on page 62 can also buffer the image.
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[Start Capture] : [Start Capture] saves the individual images to the internal memory. Network traffic, PC performance, image quality and image resolution influence [Play] mode time and the refresh interval of the image. The resolution is the same as the current image settings. At a resolution of 320 x 240 in standard, Network Camera stores approximately 80 frames.
Ethernet switching hub instead of the repeater hub or restricting the Max. Bandwidth Usage on Network window on page 50. Refer to page 110 for other solutions. • Multi-Camera screen can also display the images of Panasonic Network Cameras (KX-HCM series). Link to each Single Camera when clicking Camera Name.
3.5 Setup Page Setup Page controls all features of Network Camera. Authentication window protects the Network Camera security. It enables only administrator to access Setup Page by entering ID and Password. Enter "http://IP Address (or URL) :Port No./config.html" on the web browser and press [Enter].
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Operating Instructions Setup Page (10) (11) (12) (13) (14) (15) (16) Note Firmware Version number indicated on Setup Page is important for your future support of Network Camera. Version number...
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Item (1) Go to Top Page (2) Network (3) Name/Time (4) Security: Administrator (5) Security: General User (6) Top View Image (7) Image Transfer (8) Camera Setup (9) Multi-Camera [For assistance, please call: 1-800-272-7033] Description Links to Top Page. You can access Single/Multi- Camera screen in Motion JPEG/JPEG - Regularly Refresh.
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Operating Instructions Item (10) External Output Control (11) Indicator Control Sets Power Indicator operation. Indicator will be (12) Status (13) Restart (14) Update Firmware Updates the program to operate Network Camera (15) Reset to Factory Default (16) Help Description Sets the External Device Control Output setting to attach external sensors/devices.
Operating Instructions 3.5.1 Go to Top Page Click [Go to Top Page] on Setup Page. You can access the Single Camera and Multi-Camera screen in Motion JPEG/JPEG - Regularly Refresh. Click the language to change the display. [For assistance, please call: 1-800-272-7033]...
Operating Instructions 3.5.2 Network Network window configures network parameters. Restart Network Camera to make the parameters effective. • You can set disable Configuration window from the Setup CD-ROM for the security by clearing the check. Click [Network] on Setup Page.
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Enter each parameter in the proper data field. Click [Save] when finished. • Click [Cancel] to quit the current settings. The window returns to Setup Page without saving the parameters. Click [Restart Now!] to restart to make the changed parameters effective. Port No.
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Operating Instructions Static • IP Address • Subnet Mask DHCP • Host Name Default Gateway* DNS Server* Instructions for the data fields • Check [Static], when having specified IP address assigned to Network Camera from your ISP or administrator. Enter the specified IP address and Subnet Mask.
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DDNS • Your E-mail Address • Personal (Camera) URL • Your Account Link Max. Bandwidth Usage If you automatically get the address from DHCP server, you do not need to set File size of the image The internal memory, image resolution, image quality and object situation determine the maximum number of frames.
Operating Instructions 3.5.3 Name/Time Name/Time window is used to assign a name to each Network Camera. Date and Time entered on Name/Time window are used for the Alarm/Timer mode in the Image Transfer feature and on the Buffered Image screen. NTP automatically adjusts the internal clock of Network Camera.
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Instructions for the data fields Date and • Time stamp on the Buffered Image screen can be Time changed [AM/PM] or [24H]. • Only 24 h time mode is used in the Alarm/Timer mode in the Image Transfer feature. Auto NTP (Network Time Protocol) Server synchronizes Network Adjustment Camera internal clock.
Operating Instructions 3.5.4 Security: Administrator Security: Administrator window allows the administrator to limit or exclude access to the selected Network Camera. Individual levels of access can be defined for multiple users. Notes • If Network Camera is to be accessed via the Internet, use authentication window for security.
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Instructions for the data fields Authentication Authentication window can be set in the three patterns. Enable None: No authentication window appears. Anyone can access all screens (Single Camera/Multi-Camera screen) and pages (Top Page and Setup Page). Administrator only: Authentication window appears when accessing Setup Page.
Operating Instructions 3.5.5 Security: General User Security: General User window allows the administrator to create the general user ID and password for the security level defined as general user. Up to 30 individual user names can be defined. The various security levels are explained on page 57.
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Instructions for the data fields General User The General User can be up to 30. Each of them can Authentication have their own ID and password. (1) User ID List • • (2) New User Enter the general user ID, password and reenter the password to confirm.
Operating Instructions 3.5.6 Top View Image Top View Image Setting window can change settings for Top Page, Single Camera and Multi-Camera screen such as the initial language, the image resolution, image quality, refresh interval as the initial setting, Limit time of Continuous Motion JPEG and On the Air time.
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Top Page • Top Page title can be changed. Enter the new title. • • • Network Camera picture on Top Page can be changed. Enter the URL (http://) to display the picture on the specified web site. • • Network Camera picture on Top Page can be set the link to the specified web site.
Operating Instructions 3.5.7 Image Transfer Image Transfer window can set the Image Transfer feature. Network Camera can buffer images and send the images via e-mail or FTP. The request to send the image is initiated by a contact closure from the external sensors/devices connected to the External I/O using the Alarm mode.
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Non Transfer mode Non Transfer mode enables [Start Capture] on the operation bar to buffer the image on the Single Camera screen. Refer to page 42. Capture Control can lock [Start Capture] on the operation bar to prevent the user from capturing the Buffered Image.
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Operating Instructions Transfer in the Alarm Mode The Alarm mode can transfer an image via e-mail or FTP when the alarm trigger is active. To activate the alarm trigger, the External Sensor Input of External I/O must be connected with the external sensors/devices. The Alarm mode can send the e-mail without transferring the image.
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Instructions for the data fields External Sensor Input of External I/O activates the alarm trigger. Refer to page 91. Active Time of Trigger The active trigger time can be set in the primary time and the secondary time. The secondary time is the supplement of the primary time.
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Operating Instructions Selects Transfer Method. Non Transfer without Memory Over Write: Image buffering will stop when the internal memory is full. Non Transfer with Memory Over Write: Buffered image will overwrite the older image data when the internal memory is full. FTP: Enters the server address* 65535), Login ID* upload file name*...
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Over write setting: Selects [Over Write...] to overwrite the transferred image or [Add time...] to save each transferred image. Data transfer method: Use [Passive Mode] normally. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.
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Setting of FTP server: IP Address — 192.168.0.20 Port No. — 21 Login ID — Panasonic Password — ******** Login timing: Every Time Upload File name — NetworkCamera File name and time stamp is named to the file.
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Operating Instructions Transfer in the Timer Mode The timer mode can be activated by entering the active time, the image setting, frequency setting and the transfer method on Image Transfer window. Buffered Image can also be transferred via e-mail or FTP. The timer mode uses the Network Camera internal clock.
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Instructions for the data fields Buffers or transfers by the timer trigger. Active Time of Trigger Always: always activates the timer trigger. The timer trigger interval can be set in e. Image Buffer Frequency Setting. Operational between: Sets the start and stop time of the primary time. The day of the week can be set by checking.
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Operating Instructions Selects Transfer Method. Non Transfer without Memory Over Write: Image buffering will stop when the internal memory is full. Non Transfer with Memory Over Write: Buffered image will overwrite the older image data when the internal memory is full. [Primary] or [Secondary] on the operation bar can be displayed to view the Buffered Image screen in Non Transfer setting.
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Over write setting: Selects [Over Write...] to overwrite the transferred image or [Add time...] to save each transferred image. Data transfer method: Use [Passive Mode] normally. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.
Operating Instructions 3.5.8 Camera Setup Camera Setup window sets White Balance and Power Line Frequency. You can lock the Brightness feature. Click [Camera Setup] on Setup Page. Select the each parameter in the proper data field. Click [Save] when finished. •...
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White Balance Auto (default) Fixed Indoor Fixed Fluorescent_1 Fixed Fluorescent_2 Fixed Outdoor Hold Notes • Power Line It can select Flicker Correction by power line frequency. Frequency • 60 Hz (default) Select 60 Hz in the United States. Brightness Brightness Control can be locked. Control Locked appears on the operation bar on page 41 when clicking.
Operating Instructions 3.5.9 Multi-Camera Multi-Camera window enables the setting of Multi-Camera screen. Camera Name and IP address of each Network Camera must be entered to view the Multi- Camera screen. Registering IP addresses of the other Network Camera enables you to view on the Multi-Camera screen. Clicking Camera Name of Network Camera on the Multi-Camera screen accesses the Single Camera screen to control the image.
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Select/Enter the each parameter. Click [Save] when finished. • Click [Cancel] to quit the current settings. The window returns to Setup Page without saving the parameters. Enable check box IP Address (or URL)* or Host Name* Camera Name* Refer to IP addressing on page 93. Refer to unavailable character set 1 on page 93 but [:] is available.
Operating Instructions 3.5.10 External Output Control External Output Control window enables the External Device Control Output signal to activate the external sensors/devices. (Open or Short to GND) The network administrator should set up this setting. Note Refer to page 91 for Interfacing to the External I/O. Click [External Output Control] on Setup Page.
3.5.11 Indicator Control Indicator Control window allows you to select Power Indicator operation. Power Indicator operation has three patterns. • Always on • Turns on when accessing Network Camera • Always off Notes • Power Indicator can be controlled in case the administrator does not want to draw attention to Network Camera.
Operating Instructions 3.5.12 Status Status displays general information about Network Camera. Note When some trouble occurs, the information is useful.
3.5.13 Restart Restart window restarts Network Camera with the parameters saved. Restarting is required when the network parameters are changed. Click [Restart] on Setup Page. Click [Restart Now!]. • Click [Cancel] to quit. The window returns to Setup Page. [For assistance, please call: 1-800-272-7033] Operating Instructions...
10. In those cases, Update Firmware would be available from the Network Camera Technical Support Site at http://panasonic.co.jp/pcc/en/. Check the current firmware version on Setup Page on page 46. Notes •...
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Click [Update Firmware] on Setup Page. Click [Update Firmware]. Wait about one minute. Note If you click [Update Firmware], operation cannot be canceled. If canceled, refer to page 108. [For assistance, please call: 1-800-272-7033] Operating Instructions...
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Operating Instructions Click [Browse...] to select the firmware from the file selector. • A dialog box appears to choose the file. Select a desired Firmware file (including the path information) and click [Open]. Make sure the desired firmware file name is selected correctly, and click [Update Firmware].
3.5.15 Reset to Factory Default Reset to Factory Default window initializes all the parameters including the ID, Password, IP address and Subnet Mask except Date and Time setting to the factory default. Reconfirm the settings before doing the Reset to Factory Default operation.
4.1 Mounting Four mounting methods are shown in the following figures. Confirm the top and bottom of Network Camera when mounting. Note Mounting and cabling instructions described in this Operating Instructions follow generally accepted guidelines suitable for residential installations. In some areas, commercial and industrial installations are regulated by local or state ordinances.
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Operating Instructions Wall Mounting 1) Mount the Flexible Stand firmly to the wall or the beam using the three screws. 2) Attach Network Camera by screwing the threaded mount into the tripod mounting hole. 3) Adjust the position of Network Camera and secure the Flexible Stand. Do not over tighten.
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Ceiling Mounting 1) Mount the Flexible Stand firmly to the ceiling or the beam using the three screws. 2) Attach the Rear Mounting Adaptor to the rear of Network Camera. 3) Attach Network Camera by screwing the threaded mount into the tripod mounting hole.
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Operating Instructions Notes • Make sure the Power Indicator is always in the upper right corner when you mount. • The upside down mounting may cause Network Camera to fall down. Power Indicator bottom CAUTION Network Camera is intended for indoor use only. Prolonged exposure to direct sunlight or halogen light may damage the CMOS sensor.
4.2 Interfacing to the External I/O The Alarm mode in the Image Transfer feature requires the external sensors/ devices to be connected to the External Sensor Input of the External I/O. Certain features of this Network Camera can be activated by an external sensor that senses physical changes in the area Network Camera is monitoring.
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Operating Instructions Circuit Diagram Example Network Camera 8 12 VDC CAUTION • THE EXTERNAL I/O IS NOT CAPABLE OF CONNECTING DIRECTLY TO DEVICES THAT REQUIRE LARGE AMOUNTS OF CURRENT. IN SOME CASES, A CUSTOM INTERFACE CIRCUIT (CUSTOMER PROVIDED) MAY HAVE TO BE USED. SERIOUS DAMAGE TO NETWORK CAMERA MAY RESULT IF A DEVICE IS CONNECTED TO THE EXTERNAL I/O THAT EXCEEDS ITS ELECTRICAL CAPABILITY.
4.3 ASCII and ISO-8859-1 Character Table The characters of the ASCII character table are available for use in the various setup windows. IP addressing (Assignment of the IP address) Address consists of one to four numbers (0—255). By far most common form is four decimal numbers, (e.g., 192.168.0.253).
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Operating Instructions Displayable character set Network Camera can display ISO-8859-1 character set for West European languages and the Shift-JIS character set for Japanese. Network Camera screen may display the unreadable characters if the operating system or the entered character set is different from the language selected on Top View Image Setting window.
4.4 Maintenance To keep Network Camera functioning in good condition, maintenance plays an important part. Keep maintenance when using Network Camera. After removing dust from the Fixed Focus Lens, wipe the Fixed Focus Lens with lens cleaning paper. Fixed Focus Lens •...
5.1 Network Camera Reset Procedure—Default Settings If the user forgets settings or passwords, Network Camera can be easily reset to the default settings. The CLEAR SETTING button initializes all the parameters except Date and Time setting. With power on, press the CLEAR SETTING button for about one second. Note When pressing the CLEAR SETTING button, all buffered images are cleared.
5.3 Specifications Network Camera Specifications Item Sensor Type Number of Pixels Illumination White Balance Adjustment Focus Caliber Ratio (F No.) F1.8 Horizontal Angle Exposure Other Specification Item Video Compression Video Resolution Buffered Image* Magnification Frame rate (in 60 Hz)* Supported Protocols Message Transferring Condition When detecting the alarm Message Transferring Method Image Transferring Condition...
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Operating Instructions Item Image Transferring Method Interface External I/O* Power Indicator Display Ethernet Indicator Display Dimension (HWD) Weight Power Supply Condition The maximum number of frames depends on the image quality and the object situation in Buffered Image. Frame rate varies with the network condition, the PC performance, the image quality and the object situation.
5.4 Troubleshooting Problem When Setup • Reconnect the AC adaptor if installation is not completed within CD-ROM 20 minutes. cannot find • Do not connect Network Camera over a broadband router. Network Setup program cannot detect Network Camera. Camera. • If IP address is not assigned to the PC, setup program cannot find Network Camera.
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Operating Instructions Problem When Top Page • Enter the correct IP address in the web browser. does not • IP address and Subnet Mask of the PC and the Network appear. Camera must be in the same class of the private IP address on the LAN.
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Problem Power Indicator • Internal Failure of the server or the congestion on the network continues traffic when using DHCP may prevent Network Camera from blinking. getting the IP address. Ask the network administrator or your ISP. • Power Indicator blinks when updating firmware on page 82. When the Update Firmware failed, refer to page 108.
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Operating Instructions Problem Update When Update Firmware is interrupted by power off, or for network Firmware has troubles and other problems, follow the procedure below. not finished. About Network Camera Setup Cause and Remedy Turn on Network Camera and the PC. Enter the IP address on the web browser to access Network Camera.
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Problem The Top View • Image screen (Single Camera/ Multi-Camera) does not appear. • • • • Image is out of • focus. • The color of the • image is strange. • Image flickers. • • [For assistance, please call: 1-800-272-7033] About Top View Image screen Cause and Remedy If you are using Internet Explorer, the first time the PC...
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Operating Instructions Problem Refresh interval is • longer than the setup. • • • Suddenly image The duration time to display Motion JPEG is limited on Top changes to JPEG - View Image Setting window on page 60. Regularly Refresh. Only half of the If using Internet Explorer 4.0, use Internet Explorer 5.0 or later.
5.5 Confirmation of Network Camera Operation This procedure checks the Network Camera operation. IP address of the PC has to be on the same network to be able to access Network Camera. If Top Page appears, Network Camera has no defect. Push the CLEAR SETTING button as illustrated on page 97.
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Operating Instructions Record the current TCP/IP properties of the PC. They are important in the later procedure to set the TCP/IP properties of the PC back. Enter "192.168.0.250" in the IP address field and "255.255.255.0" in the Subnet Mask field and click [OK]. (Windows 95, Windows 98 and Windows Me must restart to activate the entered TCP/IP properties.) •...
When you leave the unit unused for a long period of time, unplug the AC adaptor from the outlet. If there is any trouble: Consult an authorized Panasonic Factory Service Center. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device.
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Operating Instructions AC adaptor 12, 20, 104 ActiveX Controls 39 Administrator 56 Alarm Mode 64 Alarm trigger 64, 65 ASCII character table 93 Authentication 11, 36, 57, 59 Auto Adjustment 55 Brightness 75 Broadband Router 32 Buffered Image 42, 63, 65, 66, 69, 70, 72 Camera Name 54 Camera Setup 74 Category 5 cable 20...
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Multi Client Access 8 Multi-Camera 44, 76 Multi-Language 37, 60 Netscape Navigator 10 Network Protocol 10 Network window 50 Non Transfer mode 63 NTP (Network Time Protocol) 55 On the Air time 61 Operating System 10 Operation Bar 41 Password 11, 36, 57, 59 Port Forwarding (IP Masquerade) 32 Port No.
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Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. Operating Instructions are subject to change without notice.