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Cisco 6921 Quick Reference Manual
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Summary of Contents for Cisco 6921

  • Page 1           Cisco   6 921   I P   P hone     Quick   R eference   G uide          ...
  • Page 2 Table of Contents 1. Overview of Cisco 6921 IP Phone 2. How do I? o place a call? o dial an internal extension? o put a call on “hold”? o transfer a call to an extension/voicemail? o use my voicemail?
  • Page 3 Overview of Cisco 6921 IP Phone Handset light strip Indicates an incoming call (flashing red) or new voice message (steady red). LCD Display Time, date, phone number, caller ID, line/call status, soft key tables and graphics. Soft key buttons Key functions are listed at the bottom of the LCD display, above the soft key.
  • Page 4 Keypad Allows you to dial phone numbers, enter letters and select menu items (by selecting item number). Mute button Toggled the microphone on or off. When the microphone is muted, the button is lit. Volume button Controls the handset, headset and speakerphone volume (off hook) and the ringer volume (on-hook).
  • Page 5 How Do I? How Do I? Solution Notes place a call? To place an external call, you must There are several dial “8” first. ways to place a call. The end user will • Lift the handset and dial 8 + decide which way is phone number best for them.
  • Page 6 transfer a call Extension: During a call, press the to an “Trnsfr” button, enter the ext. extension or number, then press voicemail? “Trnsfr” button again. Voicemail: To transfer a call directly voicemail, press “Trnsfr” button, enter “*” + the extension and the “Trnsfr” button again.
  • Page 7 Step 4 – repeat steps 1-3 to add additional parties to conference call. adjust the Pick up your handset, press the handset “Volume” button and press “+” or volume? the “-“ to adjust handset volume. adjust the Leave handset in the cradle, press ringer the “+”...