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Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u...
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It is possible that this publication may contain reference to, or information about, IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such IBM products, programming, or services in your country.
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Thank You for Selecting an IBM ThinkPad 310E or 310ED Computer The IBM ThinkPad 310E or 310ED computer is designed to be convenient for your mobile computing needs. We hope you enjoy its fast processing power, brilliant and colorful DSTN or TFT LCD display,...
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Distinctive System Features Note: The following are the distinctive system features of the IBM Not all models support all the ThinkPad 310E or 310ED computer: features shown here. Pentium Processor and PCI Bus. The fast Intel** Pentium** processor with MMX** technology and PCI bus combine to give your computer optimal speed and performance.
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Personalization is also provided to make it easy to identify your computer. Customer Support and Service: Page 8-13. Comprehensive service and support packages for your IBM ThinkPad 310E or 310ED computer are available in most countries. SVGA Color LCD: Page 3-13.
About This Book Note: This book contains information that will help you operate the IBM The illustrations in this book may be ThinkPad 310E or 310ED computer (hereafter called the 310E, slightly different from your computer. 310ED, or computer). Be sure to read Chapter 1 and Chapter 1, “Getting Started,”...
Appendix D, “Features and Specifications,” describes the features and specifications associated with your computer. Appendix E, “Product Warranties and Notices,” contains the warranty statements for your computer and notices for this book. This book also includes a glossary, for the meaning of terms and acronyms used in this book, and an index.
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This book contains the following icons (symbols): • For procedures or information unique to the operating system installed in your computer: Information for IBM DOS users. Information for Microsoft Windows Version 3.11 users. Information for Microsoft Windows 95 users. •...
Ergonomics Information This is important information to read before using your ThinkPad computer in the virtual office. Working in the Virtual Office may mean adapting to frequent changes in your environment. Following some simple “rules of the road” will make things easier and bring you the maximum benefits of your ThinkPad computer.
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Questions about vision? IBM’s visual display screens are designed to meet the highest standards and to provide you with clear, crisp images and large, bright displays that are easy to see, yet easy on the eyes. Of course, any concentrated and sustained visual activity can be tiring.
CAUTION: The lithium battery can be replaced only by your dealer or an IBM service representative. It contains lithium and can explode if not properly used, handled, or disposed of. Do not: (1) throw or immerse into water, (2) heat to more than 100°C (212°F), or (3) repair or disassemble.
Laser Compliance Statement (for the 310ED Only) The CD-ROM drive in the IBM ThinkPad 310ED is a laser product. The CD-ROM drive’s classification label (shown below) is located on the top of the drive. CLASS 1 LASER PRODUCT LASER KLASSE 1...
Contents Distinctive System Features ............iv About This Book ................vi Information Notices................ vii Treatment of Icons................ viii Ergonomics Information..............ix Safety Notice.................. xi Laser Compliance Statement (for the 310ED Only) ....xii Chapter 1. Getting Started ............1-1 Overall Setup Procedures.............1-2 Checking Your Items ..............1-4 Setting Up Your Computer............1-6 Chapter 2.
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Chapter 4. Using Battery Power ..........4-1 Charging the Battery Pack............4-2 Charging with the AC Adapter ..........4-2 Battery Pack Maintenance ............. 4-4 Replacing the Battery Pack ............4-5 Monitoring the Battery-Power Status ..........4-7 Using the Battery-Power Status Indicator ....... 4-7 Using the Fuel-Gauge Icon ............
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Accessing Remote Software Services...........7-4 Creating Installation Diskettes............7-5 Installing Software for DOS ............7-6 Installing IBM PC DOS Version 7.0 ........7-7 Installing the CD-ROM Device Driver for DOS .......7-7 Installing the Sleep Manager Program for DOS ......7-7 Installing the Audio Device Driver for DOS......7-8 Installing the PC Card Driver for DOS ........7-8...
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Using the BIOS Utility ..............C-4 Exiting the BIOS Utility..............C-4 Basic System Settings..............C-5 System Security ................C-7 Power Management Settings............C-13 Load Setup Default Settings............C-16 Appendix D. Features and Specifications ......D-1 Specifications................D-3 Diskette Standards ..............D-4 IBM Power Cords ................ D-5...
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Appendix E. Notices ..............E-1 Notices ..................E-4 Trademarks ................E-4 Electronic Emission Notices............E-5 Energy Star Logo Statement ..........E-6 Glossary..................G-1 Index.................... I-1 xvii...
The IBM ThinkPad 310E/310ED computer is designed to meet many multimedia and mobile computing needs. Its various features, unique to IBM products, can help your everyday work go easily and smoothly. You can use your IBM ThinkPad 310E/310ED computer in the office or at home as a desktop computer by attaching an external keyboard, display, or other external devices.
If you have any options, such as memory cards, install them now. Chapter 6. Caution Do not use any memory cards other than the IBM ThinkPad 310 memory cards. Customize Your Computer You can use Notebook Manager, a built-in system...
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Getting Started Make a Backup of Your System Some computers come with the necessary software already installed for you to use the computer right out of the box. Or, you may have installed the operating system and software yourself. Whichever is the case for you, remember to make a backup copy of your hard disk drive software.
If any item is missing or damaged, contact your place of purchase. Computer Battery Pack Power Cord AC Adapter Caution Do not use any batteries and AC Adapters other than the IBM ThinkPad 310 battery and the IBM ThinkPad 310 AC Adapter. IBM ThinkPad 310E/310ED: User’s Guide...
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Getting Started Diskette Drive Windows 95 User’s Guide with the Certificate of Authenticity In some countries, the Certificate The internal diskette drive of Authenticity of Windows 95 is is installed in the computer. on the front cover of the Windows 95 user’s guide. The To use the external product ID number (ten digits) diskette drive and the CD-ROM...
To install the battery pack: Press the latch on the battery cover , and slide out the cover Slide the battery pack into the battery compartment until you feel the connectors engage . Then replace the cover IBM ThinkPad 310E/310ED: User’s Guide...
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Getting Started Chapter 1. Getting Started...
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Do not attempt to disassemble the battery pack. • Avoid mechanical shocks to the battery. • Always use battery packs recommended by IBM. • Keep the battery pack away from children. When disposing of the battery, comply with local ordinances or regulations or your company’s safety standards.
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Getting Started Chapter 1. Getting Started...
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In some countries, you can create the device driver diskettes you need to install all necessary software using the backup program. For more information, refer to Chapter 7, “Installing Software”. 1-10 IBM ThinkPad 310E/310ED: User’s Guide...
Page 3-22. To replace the battery: Page 4-5. To use the TrackPoint III: Page 2-10. To upgrade the hard disk drive: Page 6-2. To use Fn functions: Page 2-13. To install PC Cards: Page 6-4. IBM ThinkPad 310E/310ED: User’s Guide...
Locations Front View The color LCD screen, use The battery cover release The function keys can be either thin-film transistor latch releases the battery used with or without the Fn (TFT) or dual-scan super- cover for installing and key to activate various twisted nematic crystal removing the battery pack.
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To attach a printer: Page 6-13. To attach a display: Page 3-14. To attach an external keyboard, mouse, or numeric keypad: Pages 6-11 to 6-12. To install an optional memory Bottom View module (DIMM): Page 6-8. IBM ThinkPad 310E/310ED: User’s Guide...
Bottom View The memory door covers the dual-inline memory module (DIMM) slots. Optional DIMM increases system memory capacity. Caution Do not use any memory cards other than the IBM ThinkPad 310 memory card. Chapter 2. Getting Familiar with Your Computer...
The system status indicators show the current status of your computer by their on or off states or colors (green and orange). Each indicator is identified with a symbol. The following shows the location of each symbol and the meaning of each indicator. IBM ThinkPad 310E/310ED: User’s Guide...
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System Status Indicators Symbol Color Meaning Green Enough battery power remains for operation. Battery Orange The battery pack is being charged. Blinking The battery pack needs charging. When the lamp starts orange blinking orange, the computer beeps four times. Orange Appears when data is read from or written to the hard Hard disk or CD-ROM in use disk or read from the CD-ROM.
Attention: Always use the AC Adapter certified by IBM in the country where you will be using the computer. Operating the computer with an incorrect AC Adapter can cause damage to the battery pack and to the computer.
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Providing Power Battery Pack The battery pack is an internal power source for the computer when no electrical outlets are available. The battery pack can be recharged with the AC Adapter. The approximate operating time of the computer with a fully charged battery pack depends on the applications used, whether power management is used, the frequency of keystrokes, and the configuration of the system.
The click buttons are similar in function to those on other pointing devices; what they do depends on the software that is used. 2-10 IBM ThinkPad 310E/310ED: User’s Guide...
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Operating the TrackPoint III If you are new to the TrackPoint III, these instructions will help you get started. Note: Place your hands in the typing position and press gently with Remember that the stick does not either index finger in the direction in which you want the cursor move.
To maintain a smooth pointing operation, occasionally clean the cap with a soft cloth moistened with a nonalkaline detergent. 2-12 IBM ThinkPad 310E/310ED: User’s Guide...
Using the Fn Key Function Using the Fn Key Function The Fn key function allows you to change operational features instantly. When you use the following functions, press and hold the (Esc, cursor left ← ← Fn key ; then press the appropriate key and right →...
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4-15. Scale up Increases the level of the current pop-up icon. Refer to Fn+F2 and Fn+F5. Scale down Decreases the level of the current pop-up icon. Refer to Fn+F2 and Fn+F5. 2-14 IBM ThinkPad 310E/310ED: User’s Guide...
Operating the Numeric Keypad Operating the Numeric Keypad The keyboard has some keys that, when enabled, work as a 10-key numeric keypad. To enable the numeric keypad, press and hold Shift, then press NumLk. While in this mode, press and hold Shift to temporarily use the cursor and screen control keys.
• Insert a diskette straight into the diskette drive. Inserting it at an angle can damage the front of the diskette drive. 2-16 IBM ThinkPad 310E/310ED: User’s Guide...
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Keeping the Computer from Being Damaged Occasionally clean your computer as follows: • Use a soft cloth moistened with a nonalkaline detergent to wipe the exterior of the computer. • Gently wipe the LCD with a dry, soft cloth. Avoid using alcohol or detergent to clean the LCD.
You can purchase one through IBM or an IBM authorized dealer in that country. For more information about power cords, see page D-5. 3. A carrying case is available from IBM or an IBM authorized dealer. 2-18 IBM ThinkPad 310E/310ED: User’s Guide...
This screen indicates that a failure occurred during the power-on self-test (POST). See Chapter 8, “Solving Computer Problems” for the necessary actions. This icon appears when a Power-On password is set. To start the computer, enter the correct password. IBM ThinkPad 310E/310ED: User’s Guide...
Using Notebook Manager Using Notebook Manager Note: The computer has a built-in system setup program called Notebook Certain Fn key functions are disabled Manager. The Windows 95-based Notebook Manager allows you to when you access the notebook set passwords, the startup sequence of the drives and power manager, because these functions management settings.
Bus frequency of the CPU. CPU Clock Clock speed of the CPU. Total Memory Size Total amount of main memory. Video RAM Size Total amount of video memory. Serial Ports Settings (I/O address and IRQ) of the serial port(s). IBM ThinkPad 310E/310ED: User’s Guide...
Using Notebook Manager Item Description Parallel Port Settings (I/O address and IRQ) of the parallel port. Internal Cache Total amount of internal cache (CPU cache) memory and if it is enabled or not. External Cache Total amount of external cache (L2 cache) memory and if it is enabled or not.
ROM disc. If there is no bootable CD-ROM disc or no CD-ROM is present, the computer follows the selected Boot Sequence setting. • Boot Device and Boot Sequence. This controls the startup sequence of the drives in your computer. The four settings are: IBM ThinkPad 310E/310ED: User’s Guide...
Using Notebook Manager Item Description Drive A The computer boots from the diskette drive. If no system then C diskette is found in the diskette drive, the computer boots from the hard disk drive. If the hard disk drive is not a system disk, an error message displays.
HotKey Icon is used to set the position where hotkey icons should pop-up. Move your cursor inside the monitor to select the position where you want hotkey icons to pop-up, then double-click the right button to set. Click on Apply to accept. IBM ThinkPad 310E/310ED: User’s Guide...
Using Notebook Manager Power Saving Power Saving is used to set various settings related to power management. This includes the power-saving time-outs, the power- saving mode to enter, and other special power-saving features: • Enable Power Management. Select to enable power management based on the settings in this screen.
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Setting the System Resume Timer To set the alarm time, click on the System Resume Timer button, then set the desired date and time using the pop-up calendar and clock. 3-10 IBM ThinkPad 310E/310ED: User’s Guide...
Using Notebook Manager Display Display is used to control various settings related to display, such as the display device, and display brightness/contrast levels. The items in this screen include: • Boot Display Device. Sets the default display device on boot-up. •...
Current Setting of IDE Device. Shows the IDE device and type of the currently-selected IDE device. • Hard Disk Type. Shows information on the hard disk drive. Select the desired item to view by clicking on the drop-down list box of the desired item. 3-12 IBM ThinkPad 310E/310ED: User’s Guide...
Using the Computer LCD or the External Monitor Using the Computer LCD or the External Monitor This section provides information about using the computer display and an external monitor. It also provides tips to consider when using DOS applications. The LCD in your computer displays computer output with SVGA (800-by-600 resolution).
Color Resolution 640 by 480 256 colors 800 by 600 1024 by 768 65,536 640 by 480 800 by 600 16,777,216 colors 640 by 480 3-14 IBM ThinkPad 310E/310ED: User’s Guide...
Using the Computer LCD or the External Monitor Attention: To attach an external monitor: When you select Both, do not attach an external monitor that supports only Change the display output type to CRT or Both. (See “Display VGA mode (640-by-480 resolution). Output Type”...
Turn on the external monitor and the computer. Using SVGA Video Mode Note: The IBM ThinkPad 310E/310ED models have an LCD screen that When installing an operating system, supports an SVGA video mode with 800-by-600 resolution. You can you must install the display driver...
See Appendix C. Note that the PC Card slots do not support 8-bit or 16-bit slave DMA PC Cards. Ask IBM or an IBM authorized dealer for more information about the different types of PC Cards. Before you can use PC Cards under DOS and Windows, you first need to install the PC Card program.
Using PC Cards About CardBus PC Cards Note: A newly inserted CardBus PC Card might not be recognized CardBus PC Cards are supported by correctly by Windows 95 (that is, Windows 95 might mistake it for a Windows 95 only. previously installed CardBus PC Card).
Press the Fn+F5 key combination to bring up the volume control icon. Press the Fn+→ → and Fn+← ← key combinations to increase and decrease the volume level respectively. Press the Fn+Esc key combination to close the icon and save the setting. 3-20 IBM ThinkPad 310E/310ED: User’s Guide...
IBM ThinkPad 310ED models come with a built-in CD-ROM drive and an external diskette drive. IBM ThinkPad 310E (those without a built-in CD-ROM drive) come with the diskette drive already installed internally. To install the external diskette drive, simply plug the diskette drive cable into the diskette drive port, located on the rear panel of the computer.
Using the CD-ROM Drive Using the CD-ROM Drive IBM ThinkPad 310ED models come with a built-in CD-ROM drive, so you can use compact discs (CDs). The following CDs are supported by the computer: • Music CDs • Photo CDs •...
Using the CD-ROM Drive Handling Compact Discs Compact discs are high-density media that must be handled with care and kept clean to ensure that they remain readable. Keep in mind the following to maintain reliability: • Hold the compact disc by the edges. Do not touch the surface of Attention: the compact disc.
When used regularly (at least once per week) and properly (as described on page 4-4), the battery pack will work its way back up to full capacity within five or six charge and discharge cycles. IBM ThinkPad 310E/310ED: User’s Guide...
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Charging the Battery Pack The following procedure describes how to recharge the battery pack with the AC Adapter when the computer is turned off. Turn off the computer; open the battery cover; and install the new or discharged battery pack into the computer. Close the battery cover.
Immediately after the battery pack has been drained of power, it may be warm to the touch. This is normal. However, for longer battery life, it should be set aside to cool for 15 minutes before recharging. IBM ThinkPad 310E/310ED: User’s Guide...
Replacing the Battery Pack Replacing the Battery Pack When the AC Adapter is connected, you can replace the battery pack whenever it is low in power. Without the AC Adapter, the battery pack can be replaced when the computer power is off, or when the computer is in hibernation mode.
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Insert the fully charged battery into the battery bay (with its connector side up) until you feel the contacts engage. Replace the battery bay door. Press the power switch. The computer resumes normal operation from hibernation mode. IBM ThinkPad 310E/310ED: User’s Guide...
Monitoring the Battery-Power Status Monitoring the Battery-Power Status The battery condition can be determined through the battery-power status indicator and the Fuel-Gauge icon. Using the Battery-Power Status Indicator The battery-power status indicator shows the current status of the battery pack. Observe the battery-power status indicator and compare it with the following status list to determine the battery condition: Status...
To bring up the Fuel-Gauge icon, press the Fn+F4 key combination. The Fuel-Gauge icon shows the current battery charge left in the battery pack. Press the Fn+Esc key combination to close the icon. IBM ThinkPad 310E/310ED: User’s Guide...
Maximizing Battery-Powered Operation Preserving Battery-Pack Life To preserve the life of the battery pack: • Do not charge the battery pack until all of its power is used. Attention: • Make sure the battery pack power is Once you have started charging the battery pack, do not use completely used before you recharge it until it is fully charged.
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If you are using Windows, follow these instructions to check and install APM for Windows: 1. Start the system. Make sure that the current directory is Windows (usually C:\WINDOWS>). 2. Type SETUP at the command prompt and press Enter. The following screen appears: 4-10 IBM ThinkPad 310E/310ED: User’s Guide...
Maximizing Battery-Powered Operation 3. Using the Arrow keys (↑ ↑ ,↓ ↓ ), position the highlighted cursor on Note: MS-DOS System and press Enter. If “MS-DOS System with APM” appears for the item “Computer:”, 4. Position the highlighted cursor over MS-DOS System with APM is already installed.
Hibernation mode (Fn+F8). You can enter hibernation mode when you leave your office for the day. It takes more time to return to normal operation from hibernation mode than to return from standby mode, but the computer does not use power. 4-12 IBM ThinkPad 310E/310ED: User’s Guide...
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Using Power Management The following figure shows the operations required when the computer moves from a power-off condition to operation mode, and vice versa. 4-13 Chapter 4. Using Battery Power...
PC Card, if the application or the computer does not does not operate, restart the application or the computer. • When a PC Card is installed, the computer may not enter standby mode. 4-14 IBM ThinkPad 310E/310ED: User’s Guide...
Using Power Management Hibernation Mode Notes: In hibernation mode, all tasks are stopped and memory data and the current status of the computer are stored on the hard disk drive; Before using hibernation, Sleep then power is turned off. No battery power is used. When power is Manager (the hibernation utility) turned on again, the computer automatically restores the tasks and must be installed and run.
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Sleep Manager icon on the taskbar. If the file is valid, the icon displays Save-to-disk feature valid. If the file is invalid, you need to create the hibernation file again. The computer can now enter hibernation mode. 4-16 IBM ThinkPad 310E/310ED: User’s Guide...
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Using Power Management If you are using DOS or Windows Turn on the computer. Type SLEEPMGR /C at the command prompt; then press Note: Enter. Sleep Manager for DOS/Windows 3.11 is required. Refer to page 7-8 for instructions on how to install. The hibernation file is created on drive C.
(A) or lowercase (a). Uppercase and lowercase letters (for example, A and a) are treated the same. Type your password again to verify it; then press Enter. Click on OK to accept. IBM ThinkPad 310E/310ED: User’s Guide...
Note the password and keep it in a safe place. If you forget your password, you cannot reset it. You have to take the computer to an IBM authorized reseller or IBM marketing representative to have the password canceled. Proof of purchase is required, and an additional charge might be required for the service.
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When you enter the password incorrectly, X appears. Enter the correct password. If you fail to enter the correct password after three tries, you must turn the computer off, wait at least 5 seconds, and turn it on to try again. IBM ThinkPad 310E/310ED: User’s Guide...
Using the Setup Password Using the Setup Password Note: The Setup password helps you protect classified information. A If the Setup password is set, you setup password: need to enter the Setup password to • Secures the system information stored in Notebook Manager gain access to the Notebook Manager or BIOS Utility in order to and the BIOS Utility.
Note the password and keep it in a safe place. If you forget your password, you cannot reset it. You have to take the computer to an IBM authorized reseller or IBM marketing representative to have the password canceled. Proof of purchase is required, and an additional charge might be required for the service.
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Using the Setup Password • When typing your password, release each key quickly. If you hold a key down too long, the same letter can be entered repeatedly. Press the Enter key. • When the password is entered correctly, the computer starts normal operation.
To prevent the removal of your computer, you can purchase a Kensington lock or a compatible lock. Attach the lock to the keyhole on the rear of the computer; then secure the chain on the lock to a stationary object. IBM ThinkPad 310E/310ED: User’s Guide...
Affixing a Nameplate Affixing a Nameplate On the front of the ThinkPad, a space is provided for a metal nameplate that can be custom engraved with any name, initials, or company name up to 20 characters in length. Among the various materials packaged with your computer, you will find a nameplate brochure card.
Chapter 6. Installing and Removing Options This chapter provides information on how to install or remove external or internal devices and IBM options. Upgrading the Hard Disk Drive .............6-2 Installing PC Cards ...............6-4 Removing PC Cards..............6-7 Increasing Memory Capacity............6-8 Installing a DIMM ..............6-8 Removing a DIMM ...............6-10...
Upgrading the Hard Disk Drive Upgrading the Hard Disk Drive The ThinkPad 310E/310ED offers you the option to upgrade your existing hard disk drive to a larger capacity drive. This section contains detailed instructions for removing and installing the hard disk drive.
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Upgrading the Hard Disk Drive Pull the hard disk drive out of the hard disk drive bay using the pull tab. To install the new hard disk drive, do the following: Slide the new drive into its bay until you feel the connectors engage.
PCMCIA cards (called PC cards) that support the PCMCIA Standard release 2.01 or later.. There are different types of PC Cards. Your ThinkPad 310E/310ED supports Type I, Type II, and Type III cards. The PCMCIA slots can be used for the following combinations: •...
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Installing PC Cards Insert the PC Card with the long row of pin sockets facing the computer and the label on the PC Card facing up. If the PC Card will not fit into the slot, turn the card over. The PC Card can fit into the slot only when inserted the correct way.
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PC Cards such as one with hardware MPEG capability. A ZV port enabled in the BIOS Utility to use the PC Card should be inserted into the lower slot. For more ZV port. See page C-12. information, see page 3-19. IBM ThinkPad 310E/310ED: User’s Guide...
Removing PC Cards Removing PC Cards To remove a PC Card from your computer, follow these steps: Detach any devices that are connected to your PC Card. Pull out the PC Card release button (if it has been folded into its recessed niche).
Disconnect all cables and other devices, including the AC adapter. Take out the battery pack, if it is installed. Turn the computer over on its base. Remove the screw that holds the memory door in place. Then remove the memory door IBM ThinkPad 310E/310ED: User’s Guide...
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32MB (option) 32MB (option) 32MB (option) Caution Do not use any DIMMs other than the IBM ThinkPad 310 DIMMs. Position the card at an angle , and push it into the socket firmly, aligning the notch in the slot. Then push the module down until it locks into place The DIMM should fit into the slot at a slight angle.
Locate the latches on either end of the DIMM, and pull them gently apart. Lift the DIMM out of its socket. Reinstall the memory door. Reinstall the memory door screw. 6-10 IBM ThinkPad 310E/310ED: User’s Guide...
When you connect a mouse other the external input-device connector at the rear of the computer. than an IBM PS/2 Miniature Mouse, You can use both the IBM PS/2 Miniature Mouse and TrackPoint III turn off the computer. as the pointing device.
• External numeric keypad You should use the numeric keypad on the external keyboard. When you attach the external keyboard, turn off the computer and then attach the keyboard/mouse connector and the external keyboard 6-12 IBM ThinkPad 310E/310ED: User’s Guide...
Attaching a Printer Attaching a Printer Any parallel printer with the standard Centronics interface can be attached to the 25-pin, parallel connector at the rear of the computer. Turn off the computer and attach the printer as shown. Turn on the computer and the printer. 6-13 Chapter 6.
Accessing Remote Software Services...........7-4 Creating Installation Diskettes............7-5 Installing Software for DOS ............7-6 Installing IBM PC DOS Version 7.0 ........7-7 Installing the CD-ROM Device Driver for DOS .......7-7 Installing the Sleep Manager Program for DOS ......7-7 Installing the Audio Device Driver for DOS......7-8 Installing the PC Card Driver for DOS ........7-8...
Installing the Operating System and Device Drivers Installing the Operating System and Device Drivers The operating systems supported by your computer are: • IBM PC DOS Version 7.0 • Microsoft Windows 3.11 • Microsoft Windows 95 Refer to the appropriate section to install your operating system and its device drivers: •...
Accessing Remote Software Services Accessing Remote Software Services Before you install these softwares in your computer, you may need to get some update software from IBM as follows: How to Get the Updated Software IBM PC Company is providing the updated software through...
Creating Installation Diskettes Creating Installation Diskettes If you need to install your computer with DOS, Windows 3.11 or Windows 95, you need to create installation diskettes for the device drivers and some applications that came with your computer. Note: To create installation diskettes: You can only create installation diskettes using the Create System Click on Start.
Windows 95. See page 7-5. The software shown in the following figure should be installed for your computer to work properly. Page numbers: Page 7-7. Page 7-7. Page 7-7. Page 7-8. Page 7-8. IBM ThinkPad 310E/310ED: User’s Guide...
Installing Software for DOS Installing IBM PC DOS Version 7.0 Follow the instructions in the operating-system documentation. If you are also installing Microsoft Windows 3.11, go to “Installing Microsoft Windows Version 3.11” on page 7-10. Otherwise, if you want to continue to install all device drivers, continue with either of the following: •...
PC Card before you Insert the PC Card Program Diskette for DOS into the diskette can use the PC Card. drive. Type A: and press Enter. Type INSTALL and press Enter. IBM ThinkPad 310E/310ED: User’s Guide...
Installing Software for Windows 3.11 Installing Software for Windows 3.11 This section describes the installation procedures for Windows Version 3.11 and its device drivers for your ThinkPad. Important! Before installing the operating system and device drivers, you need to create all installation diskettes using the Create System Disks program in Windows 95.
Start the installation as specified in the Windows manual. When the Windows Setup program asks you to select Express Setup or Custom Setup, select C for Custom Setup. Continue installing Windows 3.11 until the following screen appears. 7-10 IBM ThinkPad 310E/310ED: User’s Guide...
Installing Software for Windows 3.11 Using the Up Arrow, highlight MS-DOS System and press Enter. Select MS-DOS System with APM from the list and press Enter. Verify that Computer has changed to MS-DOS System with APM. If the item has not changed, return to step 5. Installing the Display Driver for Windows 3.11 Note: You must install the display driver to use the various screen...
PC Card Insert the PC Card Program Diskette for Windows 3.11 into the program. diskette drive. Type A:\INSTALL; then press Enter. Follow the instructions on the screen to complete the installation. 7-12 IBM ThinkPad 310E/310ED: User’s Guide...
Installing Software for Windows 3.11 Installing the Audio Support Software for Windows 3.11 To install the audio support software (Yamaha Station) for Windows 3.11: Start DOS. Insert the Audio Driver Diskette for DOS/Windows 3.11 into the diskette drive. Type A: and press Enter. Type INSTALL and press Enter.
When reinstalling Windows 95, install the software for your computer to work as it did. Page numbers: Page 7-15. Page 7-15. Page 7-16. Page 7-17. Page 7-18. Page 7-18. Page 7-18. Page 7-19. 7-14 IBM ThinkPad 310E/310ED: User’s Guide...
Installing Software for Windows 95 Installing Microsoft Windows 95 Install Windows 95 as described in its documentation. While Installing Windows 95 During the installation of Windows 95, make sure of the following: • On the Setup Options screen of the Windows 95 Setup Wizard, select Custom;...
Click on Start; then click on Run… Type A:\PCCARD\PCCARDUP in the Run… dialog box and click OK. Click on Yes to start updating the necessary files. Click on OK to confirm when the update is complete. 7-16 IBM ThinkPad 310E/310ED: User’s Guide...
Installing Software for Windows 95 Installing the Audio Support Software for Windows 95 Installing the Audio Driver To install the audio driver, do the following: Select My Computer, Control Panel, and then System. Click on the Device Manager tab. Note: (a) Click on the + mark for Other Devices;...
To install SafeOFF, do the following: Insert the SafeOFF Utility Diskette for Windows 95 into the diskette drive. Click on Start; then click on Run… Type A:\SETUP in the Run… dialog box and click OK. 7-18 IBM ThinkPad 310E/310ED: User’s Guide...
Installing Software for Windows 95 Follow the instructions on the screen to complete the installation. Installing the TDial Program The TDial program allows your computer to output sound when you are making a call. This program also allows your computer in standby mode to detect an incoming modem ring and wake up.
Important Use this chapter to test and diagnose only IBM products. Using the charts on non-IBM products can cause misleading error information or incorrect computer responses. When testing non-IBM products, refer to the instructions supplied with those products.
The operating system files may be damaged or missing. Insert the startup disk you created during Windows 95 setup into the diskette drive and press Ctrl+Alt+Del to restart the system. This will diagnose your system and make necessary fixes. IBM ThinkPad 310E/310ED: User’s Guide...
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Frequently Asked Questions and Problems Questions Actions Nothing appears on the screen. The notebook's power management system automatically blanks the screen to save power. Just press any key to turn the display back on. If pressing a key does not turn the display back on, two things might be the cause: •...
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Windows 95 desktop and select Properties to bring up the Display Properties dialog box. Then click on the Settings tab to make sure the resolution is set to 800x600. 640x480 resolution is not full-screen on notebook or on an external monitor. IBM ThinkPad 310E/310ED: User’s Guide...
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Frequently Asked Questions and Problems Questions Actions The PC Card does not work. Check the following: • Make sure that the PC Card is connected to a PC Card slot. • Make sure that PhoenixCard Manager is installed and works correctly in DOS/Windows 3.11.
If the preceding items are correct, disconnect the keyboard/mouse connector from the computer and verify that the operation of the system keyboard is correct. If the system keyboard works correctly, have the keyboard/mouse connector of the external keyboard serviced. IBM ThinkPad 310E/310ED: User’s Guide...
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Troubleshooting Charts Error Codes Action 030, 031 Try using the TrackPoint III. If the TrackPoint III does not work, turn off the computer and all attached devices. Turn on the computer first; then turn on the attached devices. If there is still a problem, do the following: •...
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3. Go to the System Security screen and make sure no I/O addresses are shared by two devices. 4. Exit the BIOS Utility and save the changes. If the problem persists, have the computer serviced. IBM ThinkPad 310E/310ED: User’s Guide...
Troubleshooting Charts Error Codes Action There is an IRQ (interrupt request) conflict. Do the following: 1. Turn off the computer. 2. During POST, press F2 to enter the BIOS Utility. 3. Go to the System Security screen and make sure no IRQs are shared by two devices.
Getting Service Getting Service If you need further assistance, call your IBM authorized reseller or IBM marketing representative. When requesting service, describe the error message or problem to the service representative. Error messages can help identify what service action is required and help the service representative provide quick and efficient service.
Getting Service Recording your Computer Problem Use this sheet for your problem reporting. • Computer information: Machine type: __________ Serial number: __________ Date of purchase: __/__/__ • A kind of problem: o Continuous problem o Intermittent problem • Error code: _______________________________________ •...
Serial Number __________________________________ The machine type and serial number are located on the bottom of the computer. • The machine type has a prefix of Type. • The serial number has a prefix of S/N. 8-12 IBM ThinkPad 310E/310ED: User’s Guide...
Customer Support and Service How to Receive Customer Support and Service Purchasing an IBM PC hardware product entitles you to help and support during the warranty period. If you need additional support and services, a wide variety of extended solutions that address almost any need are available for purchase.
ThinkPad EasyServ is a courier repair service for IBM mobile products wherein your ThinkPad computer will be picked up, sent to IBM for repair, and then returned to the location of your choice. This service is available at no additional charge during the warranty period.
• CompuServe** Use the following GO word: ThinkPad. • PRODIGY** Use the Jump command; type IBM and select PC Product Support. • America Online** Use the Go to keyword IBM. Purchasing Additional Services During and after the warranty period, you can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application programs;...
Network and Server Support includes all the features of the Enhanced PC Support Line and is available for simple or complex networks made up of IBM workstations and servers using major network operating systems. In addition, many popular non-IBM adapters and network interface cards are supported.
• In Canada, contact IBM Direct at 1-800-465-7999, or: − Call 1-800-465-3299. • In all other countries, contact your IBM reseller or IBM marketing representative. For more information or to purchase these services: • In the U.S., call 1-800-772-2227. •...
IBM authorized reseller or IBM marketing representative. Ordering Publications Additional publications are available for purchase form IBM. For a list of publications available in your country: • In the U.S. and Puerto Rico, call IBM PC Books at 1-800-426-7282. • In Canada, call 1-800-465-1234. •...
5, 7, 9, 10 or 0220-022F or 0240-024F 0, 1 or 3 (Sound Blaster) Audio Controller Device None None None 0100-0101 or 0370-0371 (FM Synthesizer) Audio Controller Device None None None 0530-0537 or 0E80-0E87 (Windows Sound System) IBM ThinkPad 310E/310ED: User’s Guide...
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List of System Resources System I/O Address Memory Address Resources (Hex) (Hex) Channel Hard Disk Drive 01F0-01F7 and 03F6, None None F000-F007 CD-ROM Drive 0170-0177 and 0376, None None F008-F00F PCMCIA Controller 10 and 11 None None None (CardBus) PCMCIA Controller 10 or 11 03E0-03E1 None...
PCMCIA-compliant card. All you have to do is merely insert the card into the socket in your computer. When a card cannot be automatically configured, the CardAgent Utility enables you to allocate resources to make the card functional. IBM ThinkPad 310E/310ED: User’s Guide...
PCMSetup For Windows PCMSetup For Windows PCMSetup is a utility that enables you to: • Configure your computer to optimize its performance. • Customize the CardAgent software to maximize its functionality. • Select PC Card options that you did not originally select when you first installed PCM.
Flash File System files, do the following: Double-click on PCMSetup For Windows in the PhoenixCard Manager program group. Click on Defaults or press Alt-D. Click on Flash Path. The Flash File System Path dialog box appears. IBM ThinkPad 310E/310ED: User’s Guide...
PCMSetup For Windows Type in the complete path to the directory that contains the Flash File System drivers for your Flash card. When you have entered the Flash File System path, click on Done, or click on Cancel to exit without saving the FFS path designation.
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Window Size • Spin Down Time • Partitions • Erase Queues The default ATA and Flash settings should suffice for most computers and users. However, there may be occasions when you must change these options. IBM ThinkPad 310E/310ED: User’s Guide...
Event Processor Daemon (EPD) Utility Event Processor Daemon (EPD) Utility The Event Processor Daemon (EPD) is the central control for the Phoenix Card Agent. It runs in the background along with your other Windows programs and monitors all aspects of your PC Card sockets.
Press ↑ ↑ and ↓ ↓ to choose the desired memory range, IRQ number or DMA channel to modify; then press Space to change the setting (None, Included or Excluded) and press Enter to accept. IBM ThinkPad 310E/310ED: User’s Guide...
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PCMRman For DOS • for I/O Ranges Type in the Start Range for the selected I/O address and then press Tab; type in the End Range and press Enter to accept. The Start and End ranges should be within the selected I/O address range.
More Info…. Refer to the table below which shows the required driver for the corresponding PC Card function: PC Card Function Required PC Card Driver Memory, FLASH, SRAM PCMMTD LAN, FAX, Modem PCMSCD PCMATA B-10 IBM ThinkPad 310E/310ED: User’s Guide...
CardAgent Utility If you are trying to use a function for which the required driver has not registered with the Card Services, you need to install the client driver provided by the PC Card vendor that is included with the PC Card in order to add the necessary driver to your CONFIG.SYS file.
CISDUMP.TXT in the directory into which you installed CardAgent. Click on the radio button of the desired diagnostic option; then click on OK to accept and return to the CardAgent main window. B-12 IBM ThinkPad 310E/310ED: User’s Guide...
CardAgent Utility Configuring PC Cards Attention: When configuring cards, you have the option of resolving resource If you are using a PC Card for the conflicts automatically or manually. If you choose the automatic first time, you need to install the client option, CardAgent does all the work for you.
DMA channels, I/O ranges, memory ranges, and IRQs, that are either Available, Unavailable, or In Use by another PC card. When you have determined the availability of resources, return to the Edit Configuration window within CardAgent. B-14 IBM ThinkPad 310E/310ED: User’s Guide...
CardAgent Utility Enter the necessary values, validate the configuration values, and save the configuration as you would normally do when you are configuring cards. If the card that you are trying to configure requires (per the card manufacturer's instructions) resources that are in use by another PCMCIA card or application, then you must remove that card from the slot, or close the application in question, and retry configuring the card.
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When you click on Save or Cancel, CardAgent returns to the Event Triggered Associations list window. To complete the association, click on OK, after which CardAgent writes the new association to the PCM.INI file and returns to the CardAgent main window. B-16 IBM ThinkPad 310E/310ED: User’s Guide...
Set, change, or remove a system password • Change the system boot drive or display device • Add or remove serial and parallel devices • Set the video display features • Change CardBus support mode IBM ThinkPad 310E/310ED: User’s Guide...
Entering the BIOS Utility Entering the BIOS Utility Note: Press F2 while the ThinkPad logo is being displayed after power-on If the Setup password is set, you to enter the BIOS Utility. When the power-on password is set, press need to enter the Setup password to F2 within three seconds after you input your password and hit the gain access to the BIOS Utility.
Do you want to save CMOS data? [Yes] [No] Select Yes to save the changes you made to the configuration values or No to abandon the changes and retain the current values. IBM ThinkPad 310E/310ED: User’s Guide...
Basic System Settings Basic System Settings Date The computer displays the current date in Mmm DD, YYYY format. For example, Jan 01, 1997. Time The computer displays the current time in HH:MM:SS 24-hour format. For example, 18:25:00. Diskette A Diskette B The default setting for Diskette A is 1.44 MB 3.5-inch and this setting applies to both an internal and external diskette drive configuration.
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LCD at 800x600 resolution. Setting Description Auto If an external display is present, the computer uses the (default) external display; otherwise, the LCD is the display device. Both The computer uses the external display and LCD simultaneously. IBM ThinkPad 310E/310ED: User’s Guide...
System Security System Security In the Disk Drive Control menu, you can set the following parameters. Diskette Drive This parameter allows you to enable or disable the read/write functions of the diskette drive. The following table summarizes the available options. Setting Description Normal...
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CD-ROM drive becomes drive A and the diskette drive becomes drive B. The hard disk drive remains drive C. Hard Disk CD-ROM drive becomes drive C and the hard disk drive becomes drive D. The diskette drive remains drive A. IBM ThinkPad 310E/310ED: User’s Guide...
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System Security The On Board Communication Ports menu allows you to change the following parameters. Serial Port 1 Base Address Note: The serial port can accommodate a modem, serial mouse, serial The serial port base address is printer, or other serial devices. The default setting for the serial port expressed in hexadecimal format.
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(for example, A and a) are treated the same. The password does not appear on the screen when you type them. You can erase a character by using the backspace key. To cancel the operation, press Esc. C-10 IBM ThinkPad 310E/310ED: User’s Guide...
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Note the password and keep it in a safe place. If you forget your password, you cannot reset it. You have to take the computer to an IBM authorized reseller or IBM marketing representative to have the password canceled. Proof of purchase...
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3.11 applications will run under Windows 95. Before you attempt to run a DOS/Windows 3.11 application under Windows 95, you need to contact technical support personnel for the application to confirm if it works under Windows 95. C-12 IBM ThinkPad 310E/310ED: User’s Guide...
Power Management Settings Power Management Settings Besides accessing this screen from POST (while the ThinkPad logo is displayed) using F2, you can also press Fn+F6 during runtime to access this section of the BIOS Utility. Power Management Mode Note: When enabled, all the power management timers take effect unless specifically disabled by the user.
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When enabled, the computer wakes up from standby mode and When the computer is in hibernation returns to normal mode when a PCMCIA modem detects a ringing mode, it cannot resume from a tone. The default setting is Enabled. modem ring. C-14 IBM ThinkPad 310E/310ED: User’s Guide...
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Power Management Settings Battery-low Warning Beep This parameter allows you to enable or disable the warning beep generated by the computer when a battery-low condition occurs. The default setting is Enabled. Sleep Upon Battery-low Note: This parameter enables the computer to enter standby or Make sure Sleep Manager is installed hibernation mode when a battery-low condition takes place.
When you select this option, the following prompt appears: Do you want to load default settings? [Yes] [No] Select Yes to load the default settings or No to abort the operation. C-16 IBM ThinkPad 310E/310ED: User’s Guide...
Appendix D. Features and Specifications This appendix describes the features and specifications for the IBM ThinkPad 310E or 310ED computer. Microprocessor • Intel Pentium processor with MMX technology • 256KB external cache memory Memory • Built-in: 16MB RAM • Optional: 16MB, 32MB EDO DIMM (for ThinkPad 310) Storage devices •...
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• External diskette drive connector • Audio line-in jack • Audio line-out/headphone jack • Microphone jack • Two PCMCIA slots (accept two Type I or Type II PC Cards, or one Type III PC Card) IBM ThinkPad 310E/310ED: User’s Guide...
Features and Specifications Specifications Size • Width: 298 mm (11.73 in.) • Depth: 227 mm (8.94 in.) • Height: 50 mm (1.97 in.) Weight Total system weight varies, depending on the LCD and hard disk drive installed. • For models with an internal diskette drive: −...
Diskette Standards Diskette Standards To get the best performance from your diskette drives, use high- quality diskettes (such as IBM diskettes) that meet or exceed the following standards: 1 MB, 3.5-inch, unformatted diskette: • ANSI (American National Standard Institute) X3. 137 •...
IBM Power Cords IBM Power Cords IBM power cords for a specific country are usually available only in that country. Note The grounded adapter (for 3-pin power cords) is required for full MPRII compliance. IBM Power Cord Used in These Countries...
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Note: In the U.K., by law: • The telephone line cable must be connected after the power cord. • The power cord must be disconnected after the telephone line cable. IBM ThinkPad 310E/310ED: User’s Guide...
Replacement parts assume the remaining warranty of the parts they replace. If a Machine does not function as warranted during the warranty period, IBM or your reseller will repair or replace it (with a Machine that is at least functionally equivalent) without charge. If IBM or your reseller is unable to do so, you may return it to your place of purchase and your money will be refunded.
In Canada, call IBM at 1-800-565-3344. You may be required to present proof of purchase. Depending on the Machine, the service may be 1) a "Repair" service at your location (called "On-site") or at one of IBM's or a reseller's service locations (called "Carry-in") or 2) an "Exchange"...
Circumstances may arise where, because of a default on IBM's part (including fundamental breach) or other liability (including negligence and misrepresentation), you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages, IBM is liable only for: bodily injury (including death), and damage to real property and tangible personal property;...
Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Yamato-shi, Kanagawa-ken, 242, Japan. This product satisfies the Class B limits of EN 55022. Energy Star Logo Statement As an Energy Star Partner, IBM has determined that this product meets Energy Star guidelines for energy efficiency. IBM ThinkPad 310E/310ED: User’s Guide...
Glossary bus. A facility for transferring data between several devices This glossary includes terms and definitions from the IBM located between two end points, only one device being able to Dictionary of Computing (New York; McGraw-Hill, 1994). transmit at a given moment.
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(CRT). PC Card. A card that is based on the PCMCIA standard. high-resolution mode. Video resolutions that are greater than 640 x 480 pels. IBM ThinkPad 310E/310ED: User’s Guide...
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Glossary pel. Picture element. serial port. A port used to attach such devices as display devices, letter-quality printers, modems, plotters, and such picture element. In computer graphics, the smallest element pointing devices as light pens and mice; it transmits data 1 bit of a display surface that can be independently assigned color at a time.
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Online Housecall, 8-14 Fn key function, 2-13 online information services, 8-15 points to consider, 4-17 operating systems IBM PC DOS Version 7.0, installing, 7-6 Windows 3.11, installing, 7-9 Windows 95, installing, 7-15 information notices, vii I/O address, system resource, A-2 IRQ, system resource, A-2 IBM ThinkPad 310E/310ED: User’s Guide...
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Index software, 7-2 standby mode defined, 4-14 Fn key function, 2-13 password points to consider, 4-14 power-on password, 5-2 startup, changing setup password, 5-5 using BIOS utility, C-8 using BIOS utility, C-10 PC Cards (PCMCIA) support line services ordering, 8-17 installing, 6-4 system resource list, A-2 removing, 6-7...